For this role, you need to be a team player and able to work in a customer facing role. Our customers are our priority, excellent customer service is a must!
You will be dealing with the day-to-day administration tasks and working with customers in store and on-line.
You will get the opportunity to learn and develop your business and customer service skills under the guidance of the small team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
After training, the role will include:
Managing and posting on social media
Talking with customers in-store and online
Responding to WhatsApp & social media messages
Unpacking deliveries and pricing stock
Keeping shelves full and beautifully displayed
Packing customer orders with care
Inputting data on the computer
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:Nestled within Holmfield Mills on Holdsworth Road (HX3 6SN), The Crystal Studio is a charming destination offering an exquisite selection of crystals, spiritual gifts, books, and more. Established by founder Rebecca Christensen in mid 2023, the studio evolved from a home based venture during lockdown into a thriving in person and online presence, now hosting live crystal sales on social platforms and in-store experiences. Open daily from 10 am to 4 pm, the studio welcomes visitors to browse, learn, and connect with like minded souls. Beyond its beautiful retail offerings, The Crystal Studio also offers workshops and healing experiences tailored for both adults and children. From crafting crystal grids and spell jars to immersive healing sessions and mindfulness activities.Working Hours :We operate Monday through to Sunday - we are happy to discuss the hours at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
