Customer Service Administrators£11.45 p/hMonday – Friday 08:30 – 17:30Alternating Saturdays 08:00 – 12:0042 hours per weekTemporary – to – permanent opportunitySheffield Winsearch UK is currently working with a market leading, automotive distributor to appoint Customer Service Administrators on a temporary to permanent basis. This position will be an office-based role supporting clients and ensuring customer satisfaction within their specialist aftermarket sector. Due to increased workload, our client is looking for Customer Service Administrators with experience of automotive parts or within B2B. This role will mainly be handling inbound calls. Customer Service Administrator Benefits (once permanent):
Free parking (from day 1)Company pensionStaff discounts on products and with major retailersBonus when targets are met (from day 1)On site canteen
You will be responsible for:
First point of contact for calls from independent repairers, body shops, auto centers, dealerships and fast fit companies who require additional parts and equipment from all over the UK and IrelandProcess orders that come through from customersCheck stock and advise customers on availabilityArrange delivery with internal fleet or courierComplaints handling
Customer Service Administrator Qualifications and Requirements
Experience of working within the Automotive industry is preferred1 year experience of working in a B2B environmentMS Office particularly MS Excel and OutlookWorking within a targeted environment (calls)Experience of inbound and outbound calls is essential
Customer Service Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ComHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Field Service ManagerUrmston, ManchesterMonday to Thursday 08:30 to 17:00 (1 hour lunch) Friday 08:30 to 16:30pm (1/2 hour lunch)Salary : £30,000-£44,000Service ManagerThe RoleMy client is a leading manufacturer in their sector who is looking for a Service Manager who will manage and drive change across their established and busy Service Department. Service ManagerMain Responsibilities
Manage all phases of projects, including engineering design, procurement, planning, installation, evaluation.Create designs to solve specific issues, including creating equipment specifications.Managing all in-house and on-site activities of the Service Department, including:
Field Service Engineers (currently 2)Administrator (currently 1)Service vehicles (currently 2)Tooling & stock
Maintaining and enhancing Service Department standards and protocols / work instructionsHandling customer service enquiriesProviding Distributor and Customer service training (when required)Liasing with Customers and attending meetings both in-house or at Customers sitesParticipating in Service / Maintenance Tenders & Contract discussionsDevelopment of service staff, ensuring all are appropriately trained to work safely and effectively in theirselected areas / activitiesResponsible for staff performance reviews and disciplinariesManaging Service Department Health & Safety including staff safety and well being, PPE, COSHH etc,Risk AssessmentsFactory key holder and joint named responder in event of intruder alarm activation.
Service ManagerThe CandidateManaging and developing an in-house and on-site Service Department within an SME
• Experience with hands on servicing / maintaining of electromechanical products• Experience with equipment installation would be advantageous• Electrical qualifications would be preferred• Good understanding of Health & Safety in the workplace - Ideally IOSH or NEBOSH qualified• Working with ISO 9001 & 14001 Standards• Have full UK Driving Licence Chemical Project Engineer Benefits
PensionPrivate healthcare coverMobile phone
Service ManagerKey WordsService Manager, Field Service Manager, Service Engineer Manager, Service Engineering Manager, Field Service Engineering Manager, ISO9001, ISO14001, Electromenchanical, Irlam, Manchester. Please contact amy.mchugh@winsearch.uk for more information.Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ManH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
TelesalesTemporary£12.59p/hMonday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4pmOffice BasedWakefield Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team. This is a temporary role and will be office based.Working within the Sales Operations function, you will be making on average 40-50 calls a day and assist in qualifying sales leads for the sales team.You will be responsible for:
Convert enquiries into sales with the ability to see every contact as an opportunityAssist in the development of the CRM customer database through everyday working while still achieving agreed targetsManaging sales leads and opportunities from internal dataIdentifying viable sales opportunities, creating on-call sale, and creating Sales Representative appointmentsActing as an internal support for the Field sales team in conjunction with your everyday dutiesEnsuring all customer data handled is of the highest quality and is accurately maintained in CRM systemMaintaining the quality of each sales call to the highest level of professionalism.Maintain and develop clean and concise dataTo work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & SafetyTo undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.To represent the department at internal and external meetings, courses, seminars, and conferences as requiredEnsuring the team comply with Data Protection requirements when sharing confidential/sensitive personal dataTo keep self and colleagues up to date with information, training, and development opportunities appropriate to maintaining and developing professional service standards
Qualifications and Requirements
A good organiser with an eye for detailLikes to work to targetsAbility to plan and organise your workload in a pressurised situation and stretching targetsAbility to plan ahead and be reactive to adverse situationsThe ability to multi-task and assist across the Sales department if requiredBuild internal relationships with other employeesTake part in cross-functional teams to improve the effectiveness and efficiency of our procedures
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.uk ComHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Head of Commercial£95,000 basic salary15% Bonus, 30 days holiday, 4% match pension, car allowance.UK based role. The Role:
You will lead a cross functional team to create material opportunities with both existing and prospective customer relationships.Create and develop the strategic commercial direction for the business ensuring we “wow” our customers and exceed the offering of our competitors in terms of range, innovation, and quality.Inspire and lead the business unit to identify and deliver new product and packaging opportunities that deliver target revenue and margin improvements in line with dedicated business plans.Maintain a leading awareness of food industry and culinary trends and communicate this to the business and relationships as necessary.Utilise market insights (including culinary, sustainability and packaging trends, consumer trends and retailer strategies) to drive innovation across the stream.Lead the delivery of our customers experience to ensure successful transition from idea origination to product launch.Oversee and participate in the troubleshooting and analysis of opportunities to rapidly identify, evaluate, propose and implement solutions to the concept to launch process.Manage a team as efficiently and effectively as possible by always looking for more simple and smarter ways of doing things.Ensure that the team has every opportunity to learn, develop and progress providing appropriate and structure training in order that people are equipped with the necessary knowledge and skills to perform their roles with confidence.
Key responsibilities:
Develop, implement, and continually improve business plans for key selected customers.Leading the commercial teams to achieve agreed targetsAnalyse and present financial performance (sales, margin, success of NPD)Ensure safe passage through concept to launch.Contractual negotiationsDay to day management of the commercial teamsProvide strategic advice and guidance to the members of the SUK Leadership TeamBe the voice of the customer and initiate the development of longer-term innovation programmes that ensures the Company remains at the forefront in the industry and provides leading-edge products and services to retain its USP;Escalate challenges and issues promptly to the appropriate level to enable effective resolution
Head of CommercialThe Candidate
Previous experience in commercial FMCG manufacturing in a food service commercial environment or similar role.Experience of ambient stock and selling to quick service restaurantsExperience of tender processes for quick service restaurantsKnowledge of market within food service, B2B and QSRProven track record in sales, cost control, health & safety, management of internal systems and change managementExperience of managing a team of sales peopleAbility to interact with high profile customersMust be able to drive
Head of CommercialThe CompanyOur client is a global manufacturer who design tailor-made ingredient solutions for clients in the food industry, foodservice, butchery and nutrition sectors, excelling in perfected taste, enhanced nutrition and optimised functionality. They cook up delicious, nourishing, and more sustainable food concepts. They’ve got a lot on our plate, but that’s exactly how they like it!! Apply Today!! Please contact (Ryan Taylor on 0161 746 3311 at Winsearch for more information)Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.FoodH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Showroom Sales Advisor 5 Out of 7 (40 Hours Per Week)£24,000 Plus Commission (Increasing after probation) Wigan Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service. The Candidate
Previous experience within a Sales role Experience with specialised retail sales (Desirable) Ability to communicate via telephone and face to face. Experience dealing with inbound sales enquiries. Experience working towards KPI’s / target.
The Role·
Greeting Customers who enter the store. Assisting shoppers to find the goods and products they are looking for. Delivering All round excellent customer service and ensuring customers have a great shopping experience. Responsible for dealing with customer complaints with the support of your management team. Answering queries from customers in store, via phone and live chat Giving advice and guidance on product selection to customers Working within established guidelines Sales Order Processing Processing Payments Reporting discrepancies and problems to management Keeping the store tidy and clean, this may include cleaning at times. Creating and Attaching price tags to merchandise on the shop floor Receiving and storing the delivery of any stock
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.ukand follow us on LinkedIn. FOODHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Import/Export CoordinatorMonday – Thursday 08:30 – 16:30, Friday 08:30-16:0036.5 hours a week£32,680 per annumPermanentBlackburnImport/Export CoordinatorThe RoleTo work within the Companies Customs and International Trade section, working closely with other members of the team to support the day-to-day operational processes and procedures of the business. The key areas of this role will be:
To process inbound sea freight and airfreight shipments.To work closely with the Customs Manager/Inbound and Outbound Team to manage workload priorities and ensure that key issues are raised on a timely basis.To ensure key deadlines are met to facilitate customs entries and achieve delivery of shipments as required by customers.To ensure that the work completed using the DMS system complies with HMRC regulations and that all shipments are accurately declared to HMRC in accordance with the procedures laid down in the Customs Tariff.Support maintain Customs Warehouse authorisations.To work closely with specified Group businesses in all shipping matters to support them in any area where assistance can be provided.
Import/Export CoordinatorThe CandidateThe successful candidate will have the following skills, experiences and attributes...
Strong numeracy and communication skills, Mathematics and English O level / GCSE grade C or aboveKnowledge of email and the internet.Ability to prioritise own workload and ability to work unsupervised.Good knowledge of Microsoft Excel and Microsoft Word.Good knowledge of DMSThe ability to provide relevant information effectively to management and colleagues.Knowledge of SAP is desirable.Excellent interpersonal and communication skills.Organised and self-motivated.Able to work to deadlines.Positive, confident, and flexible approach.
The CompanyOur client a well-known name within the leisure industry is currently looking for a Customer Service Advisor. This world-renowned organisation, established well over a century ago, remains at the forefront of its industry and is an immediately recognisable home name brand. The company continues to produce world class products which are being utilised on a global scale. This is your chance to join a well-established organisation which is passionate about producing a high-quality product and continues to explore avenues for development and progression.Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Consultant – April Bryan – april.bryan@winsearch.ukComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Sales EngineerRochdaleSalary: Dependent on Experience + Commission £450 p/m Car Allowance + MileageMon-Thurs 08:00-16:30 Fri 08:00-13:00 Sales EngineerThe CompanyMy client is a leading manufacturer in their field is seeking an experienced Sales Engineer to join their team. You will be reporting to the General Manager to achieve sales plans & commercial goals by bringing on new business and developing existing accounts. You must be degree educated and ideally from a process engineering or mechanical engineering background. You will be required to travel the UK regularly & occasionally abroad whilst being based out of the Rochdale office at least 3 days a week. Sales EngineerMain Responsibilities
Developing and implementing strategic sale plans that expand the company’s customer base and solidifies its presence with existing contacts/clients.Achieving growth and reaching sale targets by successfully managing the company’s strengths and weaknesses.Assist the General Manager with the formulation of the annual sales targetsIdentifying new business opportunities.Maintaining detailed knowledge of the company’s products and services.Liaising with members of the sales team with preparing customer quotations/orders.Negotiating terms of agreement and closing sales.Representing the organisation at trade exhibitions, events and demonstrations.Handling day to day technical enquiries for customers.Ensuring Quality Assurance Systems are adhered to.Reviewing your own sales performance, aiming to meet or exceed targets.
Sales EngineerThe Candidate
The successful candidate will have engineering or technical background.Degree educated in an engineering discipline.Be a self-starter, self-motivated and highly driven with between 2-5 years’ experience within sales environment or equivalent.A team mentality is a must, as well as a positive attitude.The ability to discuss technical concepts should be supported by excellent verbal, written and interpersonal skills.Previous experience of capital equipment sales would be a distinct advantage.Responsible and trustworthy.Ever inquisitive with a desire to learn and develop personally and professionally.A flexible approach to work, including working extra hours as the job requires.
Sales EngineerBenefits
Holiday 28 days (including statutory holidays), increase by 1 day of service up to 33 days.Auto enrolment pension schemeIncome protection (after qualifying period)Life insurance to 3 times salaryDiscretionary BonusCompany Sick Pay (after qualifying period)Company Benefits Scheme, including cycle to workWellbeing BenefitsFree parkingCar allowance (£450 p/m +mileage)Commission – OTE £20,000
Key WordsSales Engineer, Technical Sales, Mechanical Engineer, Process Engineering, Wate Treatment Please contact clare.butler@winsearch.uk for more information. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. ManHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
