The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and police to customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
The programme lasts for 39 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace. Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. The apprentice, employer and provider are required to maintain a logbook that captures progress over the programme.
Assessment includes:
On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:"Being an independent Hyundai retailer brings a bundle of benefits to you the customer. We have the ability to tailor motoring solutions to suit your personal needs and the flexibility to react to your changing requirements. At Corkills, we are proud of the loyalty we have from our customers who return time and time again and believe this is embodied in our reputation for ‘‘Care, not just cars’‘. We employ only the best people with a primary focus on delivering an excellent customer service. Our aim is always to deliver the best service and value to you, our customer. Corkills are unique in our ability to deliver "care, not just cars" our staff understand how important great service is to you."Working Hours :Monday-Friday 8.30 – 5.00pm Lunch Total 40 hoursSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Working alongside dedicated mentors, our apprentices will assist with and learn about:
Manufacturing prototype components on various CNC machines.
Measuring prototype components using a range of manual and automatic metrology equipment.
Manufacturing and fabricating dedicated fixturing.
Using hand tools and manual workshop equipment, e.g., lathes, mills, grinders, and welding equipment.
Stripping, rebuilding, modifying, and rigging prototype heavy duty diesel engines.
Manufacturing and building dedicated test machines.
Supporting the maintenance and operation of test rigs, engine systems, diesel components, and related automotive hardware.
Assisting with instrumentation, sensor setup, wiring, calibration, and data acquisition tasks.
Conducting basic diagnostic and fault finding tasks on test rigs under supervision.
Supporting root cause investigations, test issue resolution, and engineering studies.
Collecting, logging, and presenting test data in line with departmental procedures.
Carrying out front-line maintenance and basic fault diagnosis within the limits of their training.
Communicate and liaise with other departments and all levels of management.
Work with your mentor on a training plan designed to cover the apprenticeship criteria and beyond.
Training:Level 3 Engineering Apprentices will spend the first year of their apprenticeship full time at our training provider’s Technical School, where they will have four days per week learning practical skills within a workshop environment and one day per week studying towards their Technical Certificate.
Years 2–4: The apprentice will move to a day release format (one day at the Technical School and four days at the Gillingham site) while working towards their Level 3 qualification. On their on-site days, they will begin a rotation of departmental placements within the business, spending time in and gaining experience across a number of Manufacturing and Technical Centre departments.Training Outcome:Although permanent employment is not guaranteed at the completion of the apprenticeship, however, if offered this would likely be in the role of Engineering Technician.Employer Description:PHINIA: Advancing sustainability today, powering a cleaner tomorrow.
PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
At PHINIA, we provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
Our Culture: PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
Career Opportunities: We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.Working Hours :Year one: located at the IPS training centre, Monday to Friday
Years two-four: one day at IPS day release, four days at PHINIA.
PHINIA Working hours: 8am - 4.30pm Monday to Thursday, 30 minute unpaid lunch break. 8am -1pm Friday, no lunch break.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
