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JLR Customer Service Advisor Apprentice Derby
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor. But what does a Customer Service Advisor do? A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations. Some of the duties include: Interpreting customer concerns and comments and liaising with Service Technicians Booking/scheduling vehicle services Liaising with customers about any additional work required Estimating time and costs associated with repairs Handling customer complaints Responding to customer requests Tracking the vehicle through the workshop We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location. As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task and meet their expectations. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Quality focus Personal responsibility and resilience Problem solving Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard JLR specific certifications Training Outcome: There are lots of opportunities to develop your career within our expanding retail network Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification Embedded within your training are the JLR global training materials This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience ....Read more...
Group 1 JLR Aftersales Centre Guildford Service Advisor Apprenticeship
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor. But what does a Customer Service Advisor do? A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations. Some of the duties include: Interpreting customer concerns and comments and liaising with Service Technicians. Booking/scheduling vehicle services. Liaising with customers about any additional work required. Estimating time and costs associated with repairs. Handling customer complaints. Responding to customer requests. Tracking the vehicle through the workshop. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location. As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task and meet their expectations. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Quality focus Personal responsibility and resilience Problem solving Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard JLR specific certifications Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience ....Read more...
Group 1 JLR Watford Service Technician Apprenticeship
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The duties of a Service Technician/Mechanic may include: Servicing vehicles– carrying out checks and maintenance according to the manufacturers’ guidelines Repairing and replacing faulty parts and components Advising the Service Receptionists about required repairs Producing time estimates Maintaining repair and service records Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Engineering interest Quality focus Personal responsibility and resilience Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling JLR specific certifications Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday– Friday. 0830– 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Graphic Designer - Degree Apprenticeship
In this high pace and varied role, you will learn how creative design supports marketing and communication strategies within financial services. You will work as part of a friendly, collaborative team and gain hands‑on experience producing high‑quality visual content across digital and print channels. In your first two years, you will focus on the agency’s owned media titles, Capital Pioneer and Financial Promoter, developing design skills across animation, layout, and editorial design. You will learn to create magazine spreads, brochures, social media graphics, and digital assets using industry‑standard tools including Adobe InDesign, Photoshop, Illustrator, Canva, and other major design platforms. From the very beginning, you will be trained in digital design for social media, print design for publications, and brand‑led visual communication. You will learn how to work with corporate identity systems, brand guidelines, templates, and style guides to ensure consistency and professionalism across all outputs. From year two onward, you will begin contributing to the agency’s client teams, applying your design skills across the full creative and marketing mix. This may include designing visual concepts based on research themes, creating graphics, animations, and digital assets for campaigns, supporting podcast and studio‑based video production with visual elements, and producing commercial content in both static and motion formats. You will be invited to client events and will be expected to manage your own workload as your confidence grows. Some domestic and international travel may be required. This is a fantastic opportunity to join an ambitious agency in a creatively rich, multi‑layered role designed to give you the practical skills, industry experience, and design thinking that will support your long‑term career. The degree apprenticeship will connect classic marketing principles with modern digital design approaches, giving you a strong foundation in both strategic communication and professional creative practice.Training:Rhotic Media provides a structured, industry‑focused training programme designed to give the apprentice a deep understanding of the financial sectors they will be designing for. This includes guided learning in capital markets, personal finance, (re)insurance and risk, ensuring the designer understands how digital design concepts are applied within high‑finance communications. This specialist training is delivered in the workplace across our London and Chelmsford offices and runs alongside the university programme. It ensures the apprentice develops both technical design skills and the financial knowledge required to produce accurate, effective visual content for sophisticated audiences. In the London office, where this apprenticeship is based, our Lead Graphic Designer will provide day‑to‑day guidance from the very start. They will shadow the apprentice’s workflow, offer hands‑on technical instruction, and support the development of professional design practices across animation, layout, digital content creation and brand‑led design. This combined approach — industry training, academic study and daily professional mentoring — ensures the apprentice gains the confidence, technical ability and sector understanding needed to produce high‑quality digital and print design for clients operating in complex financial markets.Training Outcome:A graphic design apprentice at Rhotic Media can look forward to a career that blends high‑level creative skill with deep financial‑sector understanding. They could progress into roles such as Digital Designer, Art Director, or Brand Designer within financial services or creative agencies. Their specialist knowledge of high‑finance communication also opens doors to niche, well‑paid roles in financial publishing, fintech and corporate communications.Employer Description:Rhotic Media is a financial services marketing and events agency. The company owns two media titles - Financial Promoter and Capital Pioneer for which there are associated events. It also operates an agency business offering strategic support to global businesses in marketing strategy, content delivery, training, presenting and live event production. Our clients rely on us to have a comprehensive understanding of the global economic and capital markets landscape to enable them to stand out from their competitors and achieve cut-through in their marketing. Rhotic’s team take client business objectives and translate them into strategies and assets serving an overall corporate aim. They do this through a consultative approach that stems from an ability to recognise important themes and unravel technical jargon. The agency works across three key client segments – capital markets, personal finance and financial technology. These segments span every area of finance, including accounting, banking, insurance, investment, pensions, payments, and securities services.Working Hours :Monday, 09.00 until 17.30 - Office based. Tuesday, 09.00 until 17.30 - Office based. Wednesday, 09.00 until 17.30 - Office based. Thursday, 09.00 until 17.30 - University. Friday, 09.00 until 17.30 - Study day. 37.5 hours a week.Skills: Attention to detail,Problem solving skills,Presentation skills,Creative ....Read more...
Group 1 SEAT Hatfield Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: · Enthusiasm and willingness to learn · Teamwork · Strong communication · Customer Service · Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)Certificate in Automotive Refrigerant Handling Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Martins Volkswagen Service Centre Camberley Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults. Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension. Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Patience ....Read more...
Level 3 Teaching Assistant Apprenticeship at Upton Noble CofE VC Primary School
Person Specification: Candidates must show patience and good listening skills when working with pupils Candidates must be organised and punctual to ensure they are in class on time each day Candidates must be able to use their own initiative to support children and the class teacher General Tasks: Under the guidance and direction of the teacher: Develop, maintain and apply knowledge and understanding of pupils’ general and specific learning needs to ensure that support is given to them at an appropriate level Learning support is delivered individually and in groups through a range of tasks, mainly: Supporting and directing literacy and numeracy tasks, clarifying and explaining instructions Focus support in areas needing improvement, both academic and social Work with and support pupils to allow them to use ICT and other specialist equipment to enhance their learning Motivate and encourage pupils to concentrate on and fulfil the tasks set Undertake learning activities with pupils of varying abilities to ensure differentiation and access to the curriculum Seek to ensure the promotion and reinforcement of pupils self esteem, appropriate levels of effort and behaviour and to guide pupils to become independent learners Contribute to the assessment of pupils’ learning, in particular with regard to Literacy, Numeracy, Science and ICT skills Contribute to the implementation of the National and/or Foundation Curriculum and specific individual pupil targets Assist in the development, monitoring and evaluation of programmes of work Contribute to and assist in the development and monitoring of systems for review and recording of pupils progress Assist in the preparation, organisation and maintenance of classrooms and their equipment, including assistance with and creation of displays, make basic visual aids, art and craft materials, mount and display pupils work Assist teachers in timetabling of lessons and curriculum as required Assist in the preparation for educational visits, and where appropriate accompany students Attend and contribute to school staff meetings and in-service training events, within contracted hours or outside normal hours by agreement To provide care and supervision of pupils within the classroom, within the school and outside of the school Supporting Pupils with curriculum learning Assisting with lunch duties Working alongside PE coach during PE sessions and alongside teacher during swimming lessons Working with pupils in small groups Typically the job will include all, or most of the following elements: Supervise pupils using cloakrooms, and toilet facilities. Supervise pupils in playgrounds and when entering and leaving using school transport as required Assist in the supervision of Standard Assessment Tasks and tests / assessments as directed Escort pupils to school or parental transport, home or to hospital as necessary Assist pupils eating, in a controlled environment Develop an understanding of and provide for pupils’ specific personal needs to ensure a safe learning environment. This may include providing some direct personal care, support and assistance to the pupil in respect of toileting, eating, and mobility To assume sole supervision of whole classes for short periods in the absence of the teacher, but only when it is essential for the teacher to leave a class, such as in emergency-type situations This would not be expected in the case of inexperienced LSAs Training Outcome: Potential for a Teaching Assistant role following completion of apprenticeship Employer Description:At Upton Noble we are proud of our friendly and family atmosphere whilst providing a safe, supportive and encouraging environment in which we recognise each unique individual. We set high standards of achievement and behaviour whilst ensuring that the children's school days are happy, inspiring and challenging. Set in the beautiful Somerset countryside, near Bruton lies the village of Upton Noble. Our school, which was founded in 1965, is a light, attractive building with wonderful views across the Brue Valley. Our school currently has 152 children on roll taught in 7 classes. We have our own heated outdoor swimming pool and changing rooms, sports field, two playgrounds and nature area. Our dedicated staff provide the children with a stimulating and challenging curriculum both in and outside of the classroom. As a Church of England School, we believe in helping our children to reach their true potential: physically, academically, socially and spiritually. We pride ourselves on our open communication and partnerships with parents, teachers, Governors and the wider community. We acknowledge that nurturing, educating and supporting the children during this stage of their life journey is a team effort…..we are in this together.Working Hours :Monday - Friday, 09:00 – 15:30. 30 minute lunch break each day. Term time only (190 days per year). 1 day release for apprentice study - college.Skills: Communication skills,IT skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice Accounting Technician
As a trainee accountant you will work as part of a team assisting with clients’ accounting needs. This position involves a number of different aspects including: Preparing financial statements for limited companies, partnerships and sole traders Preparing tax computations Providing bookkeeping services Preparation of VAT returns Filing Companies House and H M Revenue & Customs documents on the client's behalf Assignments will be undertaken both in the office and at the client's premises. Trainees will have support and on-the-job training from managers and other senior staff. During your training, you will be expected to develop an understanding of the practical issues involved in delivering a high quality service to clients. Both practical and theoretical training will be undertaken, with an aim to become a member of the Association of Accounting Technicians (AAT).Training:You will undertake the “Assistant Accountant” Apprenticeship (an Advanced Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme. Assessment will be by an “End Point Assessment” and will be graded “Pass” or “Distinction”. This will include two elements: A Professional Discussion: This will include a series of questions allowing you to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used for discussion points in the PD. A Synoptic Exam: This will include elements you have learnt throughout your studies of the individual AAT Units and this will contribute towards your end grade. You will be prepared for both of these elements by undertaking studies for the AAT (Level 3) Advanced Diploma in Accounting. These will underpin both elements of your “end point assessment”. As such, it is anticipated that your apprenticeship duration will be for 15-18 months, although earlier completion is possible, provided the duration exceeds one year and a week. Those with no prior accounting knowledge may also need to complete the Bookkeeping units of AAT Level 2. You will receive support from both the employer and the training provider to complete and achieve your apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours. As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase. Those with previous relevant qualifications and experience may be considered for a Higher Apprenticeship undertaking the Professional Accountant Standard.Training Outcome: It is expected that you will stay with the company following successful completion of your apprenticeship to undertake further qualifications and increase your responsibility in the office Employer Description: Established in 1996, the award-winning Futurelink Group stands out as an expert payroll specialist providing a comprehensive array of fully compliant payroll solutions tailored to each client’s individual needs. With 28 years of industry expertise, we have been supporting clients, contractors and freelancers across all industry sectors including aerospace, construction, energy, and logistics to name a few. We pride ourselves on being unwaveringly compliance-driven therefore, our diverse range of options ensures that contractors receive the optimal solution for their sector and personal circumstances, all while remaining fully compliant with HMRC regulations such as Inland Revenue 35 (IR35) and the Construction Industry Scheme (CIS). Our seasoned team of specialists is committed to delivering full support both to clients and the workforce by streamlining employee and payroll management. We personally liaise with workers by answering any queries they may have and ensuring that they are well looked after, subsequently enabling organisations to focus on their core business operations. We process payrolls daily, including twice on Fridays, so you can rest assured that your workforce is receiving timely and accurate payments from a trusted partner. By partnering with Futurelink Group, agencies can save on employment costs, grow their profit margins, and increase workers’ net income. Adapting seamlessly to the evolving legislative landscape over the years, our team of expert advisors, payroll specialists, and external auditors ensures that our policies and procedures consistently align with HMRC’s latest employment legislation and tax law. At the core of our service is a commitment to exceptional delivery, and to uphold this standard, we actively seek feedback from our valued clients and contractors (see testimonials). In collaboration with RSM (formerly Baker Tilly), we have developed a state-of-the-art, bespoke payroll system. Our cutting-edge system paired with our growing team of payroll experts emphasises our commitment to providing exceptional support, ensuring that everyone is paid accurately and on time, every time.Working Hours :Monday to Friday, excluding bank holidays.Skills: IT skills,Number skills,Analytical skills,Logical,Literacy Skills,Willing to learn,Interest in business,Common sense ....Read more...
Level 3 Teaching Assistant Apprenticeship at Bruton Primary School
Person Specification: Candidates must show patience and good listening skills when working with pupils. Candidates must be organised and punctual to ensure they are in class on time each day. Candidates must be able to use their own initiative to support children and the class teacher General Tasks Under the guidance and direction of the teacher: Develop, maintain and apply knowledge and understanding of pupils’ general and specific learning needs to ensure that support is given to them at an appropriate level. Learning support is delivered individually and in groups through a range of tasks, mainly: Supporting and directing literacy and numeracy tasks, clarifying and explaining instructions. Focus support in areas needing improvement, both academic and social. Work with and support pupils to allow them to use ICT and other specialist equipment to enhance their learning. Motivate and encourage pupils to concentrate on and fulfil the tasks set. Undertake learning activities with pupils of varying abilities to ensure differentiation and access to the curriculum. Seek to ensure the promotion and reinforcement of pupils self esteem, appropriate levels of effort and behaviour and to guide pupils to become independent learners. Contribute to the assessment of pupils’ learning, in particular with regard to Literacy, Numeracy, Science and ICT skills. Contribute to the implementation of the National and/or Foundation Curriculum and specific individual pupil targets. Assist in the development, monitoring and evaluation of programmes of work. Contribute to and assist in the development and monitoring of systems for review and recording of pupils progress. Assist in the preparation, organisation and maintenance of classrooms and their equipment, including assistance with and creation of displays, make basic visual aids, art and craft materials, mount and display pupils work. Assist teachers in timetabling of lessons and curriculum as required. Assist in the preparation for educational visits, and where appropriate accompany students. Attend and contribute to school staff meetings and in-service training events, within contracted hours or outside normal hours by agreement. To provide care and supervision of pupils within the classroom, within the school and outside of the school. Supporting Pupils with curriculum learning Assisting with lunch duties. Working alongside PE coach during PE sessions and alongside teacher during swimming lessons. Working with pupils in small groups. Typically the job will include all, or most of the following elements: Supervise pupils using cloakrooms, and toilet facilities. Supervise pupils in playgrounds and when entering and leaving using school transport as required. Assist in the supervision of Standard Assessment Tasks and tests / assessments as directed. Escort pupils to school or parental transport, home or to hospital as necessary. Assist pupils eating, in a controlled environment. Develop an understanding of and provide for pupils’ specific personal needs to ensure a safe learning environment. This may include providing some direct personal care, support and assistance to the pupil in respect of toileting, eating, and mobility. To assume sole supervision of whole classes for short periods in the absence of the teacher, but only when it is essential for the teacher to leave a class, such as in emergency-type situations. This would not be expected in the case of inexperienced LSAs. Training Outcome:Potential for a Teaching Assistant role following completion of the apprenticeship.Employer Description:All of our staff and governors work hard to make our school one that is safe and nurturing as well as stimulating and exciting for our children. Our curriculum encompasses the demands of the National Curriculum which is enhanced and developed to match the needs of our children through a range of Quests – we believe that all children have the potential to become confident and independent learners. We try to support them to strive for this and start them on a journey of exploration that will last them a lifetime. This enquiry based learning is supported by the development of our five Learning Behaviours which we believe mastering each 'behaviour' prepares our children well for the world in which we send them. We are fortunate to have amazing school grounds – our classrooms frame the brightly painted playground we call the quad and there is also a large school field and top playground where there is a range of wooden play equipment and a bespoke trim trail. We have a developed forest school area with a pond, which was opened by the Lord-Lieutenant of Somerset and many outside learning areas within our large school site. We are also very lucky at Bruton Primary School to have our very own swimming pool which we use as much as we can in the Summer Term.Working Hours :09:00 – 15:30 Monday – Friday. 30 minute lunch break each day. Term time only (190 days per year). 1 day release for apprentice study - college.Skills: Communication skills,IT skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice Exams and MIS Customer Service Administrator - HD
Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation - dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment. Exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...
Apprentice Customer Service Administrator - (SEND Team)
In the first instance, your duties and responsibilities are listed below, including the critical success factors relating to the post. As the needs of the college change, you will be expected to take on or drop responsibilities as directed by the Line Manager. Critical Success Factors: Maintenance of records and relevant systems Completing relevant documentation Handling, managing and producing accurate data and reports Liaising with relevant internal and external contacts and departments High functioning ability in the use of Microsoft Office Suites Role Specific Responsibilities: Day-to-day SEND administration Monitoring or/and sending of documentation relating to EHCP annual reviews Monitoring and responding to the SEND email inbox Other Duties and Responsibilities: General administrative duties as required by the department and manager. (Filing, scanning, postal distribution) Efficient organisation of admin processes and procedures in relation to SEND Proficient use of Microsoft Office and Outlook Dealing with requests for information Filing and recording of confidential data and records General Duties and Responsibilities: The post holder is required to: Perform their duties in accordance with the college’s Equality Policy, undertaking mandatory training as required by the college. Show a commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, undertaking mandatory training as required by the college Perform his/her duties in a manner that respects British values, including individual liberty and mutual respect and tolerance of different faiths and beliefs Demonstrate a commitment to the college’s values and behaviour of Excellence, Integrity, Equality, Respect, Care, Efficiency, and Innovation Ensure the health and safety of all staff and resources within his/her area(s) of responsibility, i.e. delegated responsibility in relation to the nature of the post holder’s duties and personal responsibilities as per Sections 7 and 8 of the Health and Safety at Work Act 1974 Participate in the college’s Performance Management Review Scheme Undertake Continuous Professional Development (CPD) relevant to his/her post Demonstrate core competencies as required by the role Demonstrate commitment to the college’s whole organisational approach to improving standards of literacy, numeracy, and language in line with the national Skills for Life Strategy and the college’s in-house Skill Up programme Perform any other duties as may be reasonably required from time to time by the Principal and Chief Executive, through the LDD Team Leader As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of ongoing evidence Access support from your tutor/assessor and your manager Training:Overview of the Customer Service Level 2 Apprenticeship Standard. The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality – treating all customers as individuals Presentation – dress code, professional language “Right first time” You will complete an End Point Assessment. This will involve the following: Showcase/Portfolio Interview Practical observation Professional discussion You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday – Friday – hours to be confirmed (TBC) – You will be required to work across all of our centres, which are located in Huddersfield and Dewsbury.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Excellent timekeeping,Excellent attendance ....Read more...