Volunteer Jobs Found 22 Jobs, Page 1 of 1 Pages Sort by:
Catering Supervisor
CATERING SUPERVISOR – VOLUNTEER RAILWAY – HAWORTH – £21,000 BASIC SALARY + BENEFITSCatering Supervisor sought by our client, a charity who are preservation society, running heritage steam and diesels trains in Haworth, Yorkshire.Our client runs the railway with the assistance of 700 volunteers as well as a small team of paid staffThey now require a Catering Supervisor to ensure high quality catering is offered at our clients catering outlets across the whole railway in Haworth, Yorkshire.THE ROLE As a Catering Supervisor you will be working to the annual catering plan, ensure smooth and safe daily operation of the catering outlets across the railway, including but not limited to Oxenhope and Keighley buffets, the Old Parcels Office, Oakworth teashop and on train catering operations as required.Working with the team of paid staff and large volunteer base to ensure consistency and quality of service day in, day out. Ensuring that all food hygiene certification and training is completed and strictly adhered to in order to maintain our clients 5 star rating.Maintain relevant health and safety records, store/display correctly and archive.Work with the Hospitality and Events manager to ensure a consistent and quality product is delivered across all catering outlets and events.Liaison with the customer services team to determine any catering requirements that may need alterations to the catering plan.Line manage any full time and seasonal catering staffWork on projects as directed by the Hospitality and Events OfficerThis is a full-time permanent positionWorking 40 hours per with some weekend working. THE PERSON The successful Catering Supervisor will have similar experience of cateringFood Hygiene Level 3 certificateUnderstanding of safe food handling policies and procedures and dietary restrictionsHighly organised; can prioritise and work well under pressure, manage conflicting demands whilst maintaining attention to detail and accuracyExperience of working to a budgetIdeally experience of working with and managing a volunteer team (not essential)A level head, methodical and a huge amount of patienceExperience of working in a railway environment is also desired but not essentialLive within a commutable distance to Howarth THE PACKAGE £21,000 Basic Salary20 days holiday + bank holidays (increases with length of service)Pension schemeFree travel on the Keighley and Worth Valley RailwayDiscounts from onsite shops, buffets and barsFlexible shifts availableOpportunities for growth and progressionYou’ll be joining a friendly not for profit organisation where the focus is improving the railway in whatever way possible and where your contribution really does make a difference to the community.Immediate start available for the right person CATERING SUPERVISOR – VOLUNTEER RAILWAY – HAWORTH – £21,000 BASIC SALARY + BENEFITS ....Read more...
Business Manager
Business ManagerJob Type: 29.6 Hours Per week, PermanentLocation: NorwichWorking Hours: Monday – Friday. 8:30 – 16:30 - Working Pattern to be agreedSalary: Band 5 - £25,376 - rising to £27,586 after probationary periodBenefits: 4 day working week, hours to suit28 days Annual Leave pro rata + Bank Holidays (based on full time hours)Company Pension45p per mile Travel Expenses Paid About Equal Lives:Equal Lives is a user led disabled persons organisation based in Sackville Place, Norwich that is dedicated to making disabled people’s voices heard, supporting people to empower themselves to live independent and fulfilled lives. Offering a welcoming working environment and team, a rewarding and varied position within a respected charity. The Opportunity – Business Manager: At Equal Lives the Business Manager is responsible for the development of our volunteer workforce and for providing business administration support as required for our services and development teams. Contribute to the development and review of Equal Lives strategyProvide organisational leadership through shaping and living our shared values and behavioursShare responsibility for the development & delivery of our annual business planTo ensure relevant business support functions are provided across all aspects of our service delivery, income generation and marketing operationsTo take lead responsibility for the delivery of safe and effective recruitment, retention, and professional development of Equal Lives' volunteer workforce, ensuring relevant ongoing training and development of self and the business teamThe post-holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post Everyone who works within Equal Lives needs to have a good understanding of working with vulnerable people. The Business manager will need to be DBS (Disclosure & Barring Service) checked and training will be given regarding any current regulatory requirements. Role responsibilities – Business Manager:Leadership Support the board of Trustees by contributing to the forward planning and strategic development of the organisation. Develop and deliver an annual business plan, including reporting, which responds to the Equal lives strategyUndertake an active role as part of the Executive Leadership Team, working collaboratively to develop and live the values and behaviours which underpin the work of Equal LivesDrive organisational development and improvement through change, applying consistent policies, procedures, systems, and operating practicesSupport the development of key strategic stakeholder relationships, in particular; NCAN and the Norfolk Advocacy ForumEnsure equality of opportunity, fairness and diversity for all staff, volunteers, and families.Provide governance support to the CEO (Chief Executive Officer) and trustees,), obligations to the charity commission and other legal commitment Governance and Finance Providing line management and leadership for the Governance and Finance teamWorking with the volunteer officer to ensure the ongoing recruitment of volunteers to underpin the essential nature of Equal Lives workTo manage the delivery of relevant volunteer induction and refresher training in line with EL policyWorking with the Team Managers to ensure sufficient volunteer resourceTo provide a framework for volunteer support and sharing of best practice which encourages longer term retention and engagementTo provide line management support for Equal Lives finance officer, producing an annual financial budget for income and expenditure and ensuring accurate management accounting which reports monthlyTo ensure that our data base, Charity Log, is effectively supporting the smooth running and monitoring of our service delivery operationsOverseeing the Equal Lives quality assurance framework, ensuring that our policy framework and the systems and processes which underpin them, are in place and that relevant staff and volunteers are taking responsibility for implementation Ensuring that all aspects of organisational facilities management, including IT support, office facilities, professional insurances, human resources, and payroll functions are in place and relevant for an organisation of our size. Where necessary the Business Manager will put in place and manage professional sub-contracting relationships to meet business needsTo manage the contractual contracts that Equal Lives have and will commission Person Specification – Business Manager: Experience of Management and delivering coaching, motivational interviewing or similar behavioural change approachesExcellent written and communication skillsStrong attention to detail and organisational skillsExperience of recording statistical information and maintaining case recordsKnowledge of voluntary and community services in Norfolk and/or how to find out about local services and how to support people to access themAn understanding of issues around mild to moderate mental health conditions Computer literateAble to work effectively as part of a team ....Read more...
Hospitality & Events Manager
HOSPITALITY & EVENTS MANAGER – VOLUNTEER RAILWAY – HAWORTH – UP TO £30,000 BASIC SALARY + BENEFITSHospitality & Events Manager sought by our client, a charity who are preservation society, running heritage steam and diesels trains in Haworth, Yorkshire.Our client runs the railway with the assistance of 700 volunteers as well as a small team of paid staffThey now require a Hospitality & Events Manager to ensure high quality catering is offered at our clients visitor attraction centre in Haworth, Yorkshire.THE ROLE As a Hospitality & Events Manager you will be working to the annual commercial plan, oversee and develop the catering operation for our client plus work with the Business and Operations Manager to create, develop and deliver the annual events plan.Historically, our client has had chequered success with catering and events and this new role will provide some consistency and stability to this area of the railwayThere is an appetite to develop and expand, providing exciting new products and services for our customers to enjoy in a sustainable way.Working closely with paid staff and volunteers to achieve our clients goalsYou will be managing the whole of the catering department including achieving all goals and targets, as well as setting and achieving high standardsHelp create and develop new events to attract customers to the railway and eventsThis is a full-time permanent positionWorking 40 hours per with some weekend working.Develop event infrastructure across the railway THE PERSON The successful Hospitality & Events Manager will have similar experience of Hospitality & EventsExperience of managing projects and events as well as staffExperience of recruiting and managing catering staffIdeally experience of working with and managing a volunteer team (not essential)Highly organised; can prioritise and work well under pressure, manage conflicting demands whilst maintaining attention to detail and accuracy.Experience of planning and executing catering operationsProven track record of success in a hospitality settingA level head, methodical and a huge amount of patienceExperience of working in a railway environment is also desired but not essentialLive within a commutable distance to Haworth THE PACKAGE £27,000 - £30,000 Basic Salary20 days holiday + bank holidays (increases with length of service)Pension schemeFree travel on the Keighley and Worth Valley RailwayDiscounts from onsite shops, buffets and barsFlexible shifts availableOpportunities for growth and progressionYou’ll be joining a friendly not for profit organisation where the focus is improving the railway in whatever way possible and where your contribution really does make a difference to the community.Immediate start available for the right person HOSPITALITY & EVENTS MANAGER – VOLUNTEER RAILWAY – HAWORTH – UP TO £30,000 BASIC SALARY + BENEFITS ....Read more...
Working from home - German speaking customer services
Working from home German speaking Customer Service Officer To work alongside a multinational team offering formal customer service support to our overseas clients. The Job Manage own caseload of Customers, along with the provision of information gathering and coming to payment solutions. To maximise revenue by using strong negotiation skills. Achieve call volume and quality targets as set out by the company. Overcome objections and take ownership of queries. Ensure the debtor remains on their arranged payment plan. Desired Skills Fluency in German and English is essential Ability to work as per the strict client SLA Ability achieve client and internal targets and deadlines Excellent telephone skills / Experience in effective call handling Strong communication & negotiation skills Ability to work under own initiative, and also as part of a team Ability to work with Excel spread sheets Understanding of TCF and relevant regulatory guidelines What we Offer We offer the following benefits: Exciting performance incentives Access to PerkBox for ALL employees to gain access to nationwide benefits such as discounts at restaurants, supermarkets, health clubs, online retail outlets and much more Contributory pension plan (after 3 months employment) Eye test & glasses vouchers 28 days holiday per year (including Bank Holidays) and 1 additional holiday for each completed year of employment Excellent canteen facilities with free touch screen internet access. Superb progression opportunities throughout the company Subsidised bus passes Volunteer Opportunities Annual Awards Evening Employee Assistance Programme Salary: £19,000 increasing to £20,000 and bonus first year OTE £23,000 *Service Care Solutions also offer a referral fee of £250 for anyone you may know. Once they are placed and complete their probationary period you receive a £250 bonus! *Working with Service Care Solutions offers you a number of benefits including:• A specialist consultant within an experience and dedicated recruitment team• Excellent rates of pay• An extensive range of vacancies available throughout the UK• Payroll service twice a week ....Read more...
Senior Recruiter
Love recruitment but hate all the hot air? We're not your typical recruiters … We Are Adam are looking to enhance our team with an experienced Senior Recruiter. We Are Adam's approach to recruitment is a bit different. Our expertise is the search and selection of senior positions in HR, Marketing and Digital, exclusively on a non-contingent basis. Quality underpins everything we do; backed by our 16 year heritage, almost all of our business comes from repeat clients. Because you are already a Senior Recruiter, you don't need us to tell you how the industry works. But at We Are Adam, our clients range from large corporates to exciting VC backed start-ups across Europe. You'll work on assignments to recruit across the C-suite, including senior management roles at Director level. Our Senior Recruiters are supported by a dedicated Research & Administration team, allowing you to focus on the good stuff - headhunting top talent and forging lasting relationships. What's in it for you? Uncapped bonus! Because you're here to make money after all. Agile working, with the ability to work from anywhere - yes, even abroad. C suite & senior roles = large fee revenue opportunities. We only work with quality clients on a retained basis. You'll have the confidence to turn away poor work. Senior Recruiter Requirements: Evidence of a stable & substantial recruitment career. Understanding of our core sectors is desirable. Knowledge of selling and fulfilling retained assignments preferred. Experience in headhunting methodologies are a significant advantage. Strong search and selection and research skills. Life at We Are Adam: We've worked hard to create a company culture built on the principles of trust, collaboration, mutual respect, and shared success. Our flat structure offers significant growth opportunities and gives everyone a voice. There is no KPI crunching here, we treat our team like adults and have a genuine respect for life. Our focus is on supporting our people first. Teamwork and collaboration are the cornerstones of our approach, but we give our people the autonomy to work how they want. We want you to love coming to work. Just some of the benefits we offer: Agile working - make sure work works for you. Health & wellbeing programme including great perks like massages. Salary sacrifice schemes to help pay for things that enhance your life. Paid time off to volunteer for a charity of your choice. ....Read more...
Senior Account Manager
Senior Account Manager - London, Midtown (Hybrid Working) Salary: up to £48k (flexible for the right candidate) + Flexible working hours + Pension + Career progression + Cycle to work Scheme + Birthday off The Company: Our client is a creative agency and has been in business for over 16 years. A virtuous circle they call 'Brands powering fans, powering brands'. Their clients include the mobile gaming giant, Supercell. The remit is player acquisition and retention, built around community listening and high-speed, high-quality content creation. The company also work with the mighty Nintendo, creating TV, OOH and integrated marketing campaigns, for both hardware and software. Candidate Specification: The Senior Account Manager will be the dedicated account lead for key game brands, owning client communication, satisfaction and growth. Day to day you'll be working closely with the project management, strategy and creative teams to ensure the client is represented, opportunities are acted upon, and work is consistently delivered on time, on brief, on brand and on budget, as well as identifying growth opportunities. Essential skills: * Minimum 5 years proven creative agency experience, working with big brands and managing multiple clients or key stakeholders. * Minimum 1 year experience in a senior AM role, with a strong eye for growth opportunities. * Experience with gaming clients and/or passionate about games, mobile games is a bonus. * Excellent industry knowledge and a thirst for keeping that knowledge ahead of the curve. * A passion for client satisfaction, building relationships that will weather any storms, and making decisions that are client-first. * The ability to lead proposals and presentations articulately, with incredible brand knowledge and amiability. * An awareness and love for the financials and an understanding of how to positively present project scopes and proposals to the client. * As well as the knowledge and experience to interrogate budgets, you'll have a strong grasp on budget tracking, forecasting and how that fits into the overall picture. * Enough confidence in your experience, knowledge and client relationships to overcome unforeseen challenges. * Excellent communication skills with the ability to bring all teams together to get the job done and keep the client informed. In return you'll get: * The opportunity to develop your own skills in a fun, supportive environment. * To work on big game titles in a fast-paced, exciting and ever-growing agency * To work alongside extremely passionate digital natives, producing world-class work * Early-finish Fridays in August & February * Christmas and summer parties youll want to post about * Cycle to work scheme * Birthdays off * Volunteer days * Access to Employee Assistant Programme (EAP) * Flexible start times * Group Life Assurance * Group Income Protection You will be looking to work in a dynamic environment and take pride in contributing to a team culture in which every member of the team is doing their best work and delivering high-quality. Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. ....Read more...
Operations Admin Coordinator
As Operations Admin Coordinator, you will be working for a highly successful, independent, company with a reputation for quality and providing knowledgeable advice to clients throughout Oxfordshire and further afield. This is a full time, permanent position, on the outskirts of Chipping Norton. To be successful for this role you must have strong operational administration experience and passionate about project orientated admin tasks and using Excel. This is not a reactive admin coordination role, it is a forward thinking, proactive position which requires an awareness of commercial business and reporting. Responsibilities will include working with other staff to carry out operational functions to assist the business to deliver a high quality, efficient service to both customers and staff. This is a busy technical position, dealing at times with complex figures and rules, as well as routine tasks, which will not be limited to those below: Scheduled and ad hoc tasks, including data mining, data input and data cleansing Scheduled and ad hoc audits, analysis and reporting Running and maintaining data feeds Preparation and distribution of reports and mailshots Maintaining accurate records Dealing with queries from clients and other staff Trouble shooting & problem solving Project work As Operations Admin Coordinator, you must be / have: Previous experience of working within an operational or similar role Good computer skills, with in-depth working knowledge of Excel (intermediate to advanced) Self-motivated and team oriented Excellent customer service Exceptional numeracy skills and statistical analysis Self-motivated and team orientated Ability to prioritise multiple projects and deadlines Highly organised and adaptable Accuracy and attention to detail Opportunity: what’s in it for me? Salary of £25,000-£27,000 DOE, pension contribution - set at 5% of basic salary, holiday allowance – 26 days, plus BH’s and Christmas week. You will also receive, one volunteer day per year, death in service 4 x basic salary and income protection - maximum 75% of basic salary. ....Read more...
Domestic Heating Supervisor
We have a Permanent opportunity for someone to join us in the position of Heating Supervisor in London. Your responsibilities will include: Effective line management within the Heating Team. You will lead, manage, motivate, engage and support the team to deliver a customer focused service. Provide leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. Responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly. Support Senior Managers to monitor and manage third party contractor performance to achieve agreed service levels and KPIs. Investigate complaints (informal and formal) and expressions of dissatisfaction with the service; Respond to customers within our published service standards, both verbally and in writing Set targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat. Any other reasonable duties to support service delivery What you will need to succeed We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly and positive. You will also need to have the following. Good IT skills and literacy Part G unvented ACS CCN1 ACS CENWAT ACS HTR1 ACS CKR1 Commercial Gas The offer Salary: £39 to £42k per annum Your holidays are important to us. Take up to 28 days annual leave plus bank holidays. Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year. Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities. Well done! With our colleague recognition programme you will know when you’ve done a #greatjob Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level. We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7. Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification. Experience new things. We offer you a career break after 3 years’ continuous service. If you are interested in applying for this role or if you would like information about any roles in your area please call John on the number provided, or by applying direct to this advert. ....Read more...
HR Manager
HR Manager (Maternity Cover) - London, Midtown (Hybrid Working - 1 day office based) Salary: £45k (flexible for the right candidate) + Flexible working hours + Pension + Career progression + Cycle to work Scheme + Birthday off The Company: Our client is a creative agency and has been in business for over 16 years. A virtuous circle they call 'Brands powering fans, powering brands'. Their clients include the mobile gaming giant, Supercell. The remit is player acquisition and retention, built around community listening and high-speed, high-quality content creation. The company also work with the mighty Nintendo, creating TV, OOH and integrated marketing campaigns, for both hardware and software. Candidate Specification: We're looking for a HR Manager who can support our client through effective, fit-for-purpose HR processes, policies and practice, and guide the agency in creating a high-performing, inclusive environment where difference is embraced, and individuals can flourish. This is a Maternity Cover (fixed-term contract) and will run from August 1st 2022 - October 6th 2023. The HR Manager is the first port of call for all HR related queries providing a seamless HR experience and is involved in wider projects throughout the organisation, such as working with the Finance, Ops and PR & Marketing teams. Your duties will be to: * Generalist human resources * Recruitment * Onboarding and induction * Annual performance appraisals * Employee relations * Employee engagement * People and benefits Essential skills: * 4+ year's experience in a HR generalist role with a minimum CIPD Level 5 qualification * Good understanding and knowledge of issues around equality, diversity and inclusion * Experienced in supporting and advising line managers * Be an experienced standalone HR Manager * High level of computer/database skills including Microsoft Word, Excel, PowerPoint, Google Sheets * Self-motivated, ability to work autonomously, a self-starter, self-disciplined, ability to work on own initiative without instruction * Great business writing and communication skills * Independent and proactive worker, must be a forward thinker / planner * Excellent attention to detail * Confident communicator with good interpersonal and influencing skills and friendly, enthusiastic manner. * Ability to work flexibly under pressure with a proven track record to deliver against simultaneous objectives * A strong sense and ability to view issues objectively * Be consistent and uphold ethical obligations and integrity * Ability to multitask with multiple complex issues * Have high emotional intelligence * Excellent critical thinking skills * UK based In return you'll get: * Competitive salary * The opportunity to develop your own skills in a fun, supportive environment. * To work on big game titles in a fast-paced, exciting and ever-growing agency * To work alongside extremely passionate digital natives, producing world-class work * Early-finish Fridays in August & February * Christmas and summer parties youll want to post about * Cycle to work scheme * Birthdays off * Volunteer days * Access to Employee Assistant Programme (EAP) * Flexible start times * Group Life Assurance * Group Income Protection You will be looking to work in a dynamic environment and take pride in contributing to a team culture in which every member of the team is doing their best work and delivering high-quality. Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003 ....Read more...
IT Systems Manager
As part of our continued growth, we have an exciting opportunity for an IT Systems Manager to join our team here at our Head office, in Knaresborough. Job Title: IT Systems Manager Location: Knaresborough, HG5 8LF Salary: Negotiable About Us: The story of Naughton is as impressive as it is inspiring. Established little more than 15 years ago we quickly became a global player in the world of contract furniture by designing and producing beautiful, stylish furniture manufactured to impeccable standards. Our products are now seen in offices all over the world, sold to many of the world's most influential brands like Google, Microsoft, and Amazon. Naughtone was recognised for its global position in the international market, and we are now proud recipients of the prestigious Queen's Award for Enterprise in International Trade 2019. We are now an independent brand within the Miller Knoll Group, and we have every intention to continue to go from strength to strength. Job Description: This role will be working within Naughtone and alongside our parent company, Miller Knoll, and their development team. This role will take responsibility for overseeing many different aspects of IT operations, infrastructure, service, and delivery. Whilst various aspects of the IT function are outsourced to external vendors. It will be the responsibility of this role to oversee and manage the business relationship with our external vendors whilst ensuring service levels and the needs of the business are being met. Business analysis, looking at trends and issues, along with route cause analysis and continuous improvements. The role will undertake the delivery of a series of projects to support the business as we continue to grow in both size and our international presence. Working on projects to make system adaptations as we move into new geographical territories and garnering a full interdepartmental overview of needs and challenges. Whilst finding system based workable solutions that ultimately deliver for the end-user. This role will also take responsibility for migration projects as we move further towards aligning Naughtone systems with Miller Knoll. We are looking for someone with the below characteristics: This is a broad role within IT, and we would love to hear from candidates who feel they have the IT skills and attributes to deliver on the wide range of objectives alongside: * Excellent interpersonal and relationship building. * Highly personable * Great communication skills with the ability to translate technical language * Strong project management skills and time planning. * Something of an expert in MS Dynamics NAV, Software Benefits: At Naughtone, we believe our people are integral to our success. As such we believe in both looking after you and helping you forge the career you deserve. We believe people want more than just the usual benefits. A career with us not only offers you a generous and competitive remuneration package inclusive of bonus, pension, life/health insurance and 33 days annual leave. You will also get a host of employee support and well-being benefits and crucially the opportunity for rapid career progression. These genuine opportunities for your growth are made possible as a result of our continued rapid growth globally, alongside a proactive, serious, and supportive approach to both developing and looking after our people. Summary of Benefits: * Competitive salary * Performance bonus * 33 days annual leave * Pension * Life insurance * Comprehensive Employee Assistance programme * Free parking * Great coffee machine and fresh fruit * Two annual volunteer days * Casual dress code and atmosphere * Great office facilities * Full kitchen and shower facilities * Bike to work scheme * Birthday cake on your birthday * Counselling support Next Steps: If you feel you have the skills we are looking for and would like to be part of the Naughtone team, we would love to hear from you. ....Read more...
Contract Support Coordinator - Fire Risk & Compliance team
The Vacancy About the role: Our team is responsible for the property compliance service chargeable contracts and other related suppliers. Your role will be to ensure that necessary remedial works are arranged and carried out within the correct time frames in areas such as the safety of: fire, water, asbestos, lifts, door entry, and other mechanical and electrical (M&E) elements. These actions could arise from service contracts or inspections, servicing visits and site assessments, which you will need to record, place orders for and monitor through to completion. Reporting to and supported by the Fire Safety Works Manager, working with 3 other experienced Coordinators to who will help you settle in to this busy and interesting role. Developing a detailed understanding of the end-to-end risk management processes, statutory legal obligations and service inspections relating to all compliance activities and ensure that Paradigm Housing Group is fully compliant in all its obligations under the relevant legislation. About You There are external consultants to work with and colleagues across our business, so it is important that you are confident and competent in your communications with people knowing when and how to exercise a degree of assertiveness to get things done. * Excellent verbal and written communication ability * Report writing skills * You should be used to taking personal responsibility for assessing situations, making appropriate decisions and concluding enquiries * Able to multi-task and deal with competing priorities * Ability to prioritise, recognise and escalate risk appropriately Where could this role take you? This is a permanent role in a core team and in this changing environment the successful candidate will be supported to undertake training and continuing personal development to ensure their skill set manages the requirement. We do have a comprehensive personal and professional development suite available to all of our employees. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting/interesting/rewarding career with a growing business. About us We are a Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote hybrid working (as per Government guidelines we are working remotely at time of publication) * Up to 3 paid Volunteer days a year * Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles * Rewards platform * Opportunities for career advancement - if that's what you want, but it's fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. If the above appeals to you, apply today and/or pass on these vacancy details to someone who may also fit the bill. What have you got to lose? ....Read more...
Housing Officer - PSL Private Sector Leasing - Social Housing
The Vacancy Would you like to part of our fantastic Private Sector Leasing (PSL) Team providing great services to our customers and landlords and supporting our Local Authority partners to provide homes for those who desperately need them. The social housing landscape is ever changing and PHG have decided to wind down the PSL service to focus on our own rental homes in our core are around the Home Counties. Our officers are working hard to ensure our strategic decision has minimal adverse impact on our customers and stakeholders. This means we are maintaining a dedicated specialist team over a 2-year period as our PSL homes gradually reduce in number. We have a vacancy for a Housing Officer on a fixed term contract or internal secondment to be part or the Team. The role requires someone with excellent Customer Service Skills, who is flexible and enjoys variety in their working day. You should be prepared to be out of the office /your home at least 50% of the week, and therefore a car is essential. Most of the homes you will manage are in Slough, North & West London. You will need to be an excellent communicator, resilient, and have attention to detail with the ability to multi-task. You will be expected to liaise with local authority partners and other agencies to assist tenants with rehousing our customers or enabling them to remain in their homes as tenants of the owners or another agency. This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business. Where could this role take you? Whilst this is not a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn't materialise, you will still gain valuable experience which will add to your employability in this and similar fields. Whether you have previous experience in a similar role, for example working for a Letting's agent, or you're looking for a new challenge, just finished education, between jobs, semi-retired, returning to the workplace after a break, worked at more senior level and want a break from the responsibility. If you are quick to learn, this may be the job for you. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions (pro rata for Part Time) * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Hybrid working * Up to 3 paid 'Giving Back' (volunteer) days per year * Newly created modern offices collaborative offices, with free parking and free charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee Rewards platform * Opportunities for career advancement - if that's what you want, but it's fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. If the above appeals to you, apply today and/or pass on these vacancy details to someone who may also fit the bill. What have you got to lose? ....Read more...
Mechanical and Electrical Manager - Social Housing
The Vacancy We are searching to find a truly exceptional individual to work in our Compliance Team which is an integral part of our largest directorate in Property (Services). About the role Reporting to the Assistant Director Compliance working within the Property (Services) directorate. You will be responsible for the day-to-day management of our M&E compliance and service contracts across all of Paradigm's assets to ensure compliance and statutory checks/servicing, repairs related to lifting equipment, water hygiene, asbestos, white goods, active fire protection and associated M&E equipment. Managing the external specialist compliance contracts will be part of the remit to ensure high quality delivery of works that are statutory and regulatory compliant. Effective control monitoring and review including mitigation of risk and contracts in regards compliance, service, record keeping and financial/budget delivery. Management of M&E asset life and project management of the refurb/replacement equipment and plant. Direct, support and guide a small team of Contract Support Coordinators. About you You will be experienced Mechanical & Electrical Manager working in the property sector preferable with social housing knowledge. Responsible for the full Mechanical and Electrical operational, financial, commercial, programme and communication activity for a large Social Housing provider. Ensuring that the contract delivers the performance in line with requirements, health safety & environmental statutory compliance, quality, specific site performance objectives, financial budgets, and a pro-active service. working effectively with all internal and external stakeholders. You should have the following skills/experience: * Recognised qualification in Mechanical/Electrical (M&E) Engineering or similar or at least demonstrable experience in an M&E field of work. * Proven track record in overseeing and managing the delivery of M&E work to a high standard and in line with legislative requirements. * Recognised Health and Safety Qualification e.g. NEBOSH Diploma, NVQ Level 4 or IOSH Training or SMSTS. * Strong IT skills in particular Excel. * Evidence of (or aptitude for) having successfully managed a team * Skilled in the preparation and presentation of key reports, documents etc. * Full driving licence (pref clean) * Excellent interpersonal and communication & persuasive skills * Enthusiastic, committed, works collaboratively to develop strong relationships working in a solution focussed way About us We are a Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote hybrid working * Up to 3 paid 'Giving Back' (volunteer) days a year * Newly created modern offices collaborative offices, with free parking and free charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee Rewards Platform * Opportunities for career advancement - if that's what you want, but it's fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. ....Read more...
Health & Safety Business Partner : Corporate
The Vacancy It's exciting times at Paradigm Housing Group as we create a business focused health and safety team who will deliver pragmatic advice to operational teams. This H&S Business Partner - Generalist role will work with our other H&S Business Partner - CDM to support all teams across the Group. About the role This is a brand-new role which comes with the exciting opportunity to grow and shape it as you wish in line with the business partnering approach we are looking to adopt. This means building great relationships to become a source of trusted advice. You will manage your diary to get plenty of time on site and with the operational teams, so you are at the heart of what is going on. Not only will you be widely involved across the business but you'll be part of a Health and Safety and Fleet team with a reputation for excellence, business partnering and flexibility. About you Communication skills are key. With your top notch written and verbal abilities, you'll be influencing and negotiating your way to create a great H&S culture at Paradigm which reflects our number 1 value - #SaferTogether. A self-starter, you'll be excited about a busy and varied role where no two days are the same and bring the opportunity to provide a fresh approach to H&S. As well as supporting our operational teams, you'll be working with other corporate services such as HR and Communications to ensure we keep H&S at the heart of everything we do. You'll be used to managing multiple stakeholders both internal and external and enjoy engaging with everyone from technicians and neighbourhood officers to managers and heads of service. You may be looking for that next step up, you may want to use your valuable knowledge and experience in a role that has no direct management responsibilities, or you may be returning to the workforce and looking for flexible / part time hours. We are interested in you and what you can bring to this role, so no matter your background, if you think you meet our brief, we would be very pleased to hear from you. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting/interesting/rewarding career with a growing business. About us We are a values' driven, ambitious organisation. We're Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote / hybrid working * Up to 3 paid Giving Back (volunteer) days a year * Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee rewards platform * Opportunities for career advancement - if you want it and fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible ways of working and welcome applications from all sections of the communities we work in. ....Read more...
Business Support Officer
The Vacancy We have a vacancy on either an Internal Secondment or fixed term contract which means that you could become a member of our fantastic Private Sector Leasing (PSL) Team providing great services to our customers and landlords and supporting our Local Authority partners to provide homes for those that desperately need them. The social housing landscape is everchanging and we have made the business decision to wind down the PSL service in order to focus on our own rental homes in our core area around the Home Counties. Our PSL team is working hard to ensure our strategic decision has minimal adverse impact on our customers and stakeholders. This means we are maintaining a dedicated specialist team as our PSL homes gradually reduce in number. You'll gain great experience and will always be busy dealing with customers, landlords and residents, our Property Services team, sub-contractors and Service providers, PSL Operations Manager, Housing Officers, PSL Negotiators, Local Authorities, Utility Companies and our Finance Team To provide efficient and effective administrative support and be responsible for the management of a portfolio of properties, including managing vacant properties, manging repairs and health and safety compliance. Will need to be good at stakeholder management when dealing internally and with our landlords and residents alike to ensure their needs are met and balanced with the business objectives. You will be a team player able to multitask and organise your own work and colleagues so you should have excellent communication skills, verbally and in writing. Strong attention to detail, excellent administration skills, confident using IT systems and databases with the ability to learn quickly. No one day is the same and you will find the work highly rewarding. Many of our staff have moved on within the business to forge very successful careers. Where could this role take you? Whilst this is not a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn't materialise, you will still gain valuable experience which will add to your employability in this and similar fields. Whether you have previous experience in a similar role, for example working for a Letting's agent, or you're looking for a new challenge, just finished education, between jobs, semi-retired, returning to the workplace after a break, worked at more senior level and want a break from the responsibility. If you have some relevant knowledge or experience and are a really quick learner, this may be the job for you. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Hybrid working * Up to 3 paid 'Giving Back' (volunteer) days per year * Newly created modern offices collaborative offices, with free parking and free charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee Rewards platform * Opportunities for career advancement - if that's what you want, but it's fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. If the above appeals to you, apply today and/or pass on these vacancy details to someone who may also fit the bill. What have you got to lose? ....Read more...
HRBP / HR Business Partner
The Vacancy This is a very exciting time to be joining Paradigm Housing Group. With more than 15,000 properties, a turnover of £150m and a substantial development and sales programme, we are making the most of our many opportunities in a challenging but rewarding environment. We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business. About the role: Our HR Business Partners provide a strategic service, demonstrating a pro-active ownership of people management issues across the organisation. With deep, trusting relationships with our Executive Team and leaders, our HRBPs are the 'go to' people for advice, coaching, solutions and are involved in every aspect of running a successful, people-focussed business. Sitting within the People Management team, this role will work alongside other generalists and some specialists (L&D, recruitment, systems, administration) to deliver people solutions which enable our business to deliver excellent services to our customers. We have well-established policy, process and systems and work to continually drive improvement in all we do. About you: We're looking for a true Business Partner who can complement superb technical skills with an ability to implement people strategies that deliver real business change. With significant experience of working in a generalist role, our ideal candidate has demonstrable experience of using data and metrics to inform and drive improvements, whilst coaching managers and leaders to do the same. You'll be able to apply law and policy consistently and advise, coach and influence managers on a full range of complex employee related issues. An ability to devise, lead and implement wellbeing and engagement activities and initiatives is really important to us too. Paradigm is a great place to work and we are committed to drive improvements in all we do to ensure this remains the case. This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies Inc. Generous Paternity, Maternity, Shared Parental and Adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote / hybrid working * Up to 3 paid 'Giving Back' (volunteer) days a year * Newly created modern collaborative offices, with free parking and charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Rewards platform * Opportunities for career advancement - if that's what you want and fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. Further information As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. The Company We are Paradigm Housing Group. We manage more than 15,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. ....Read more...
Product Manager- Platform Services
The Company: Continually transforming, inventing, and disrupting conventions, our client is a well-established and ever-evolving Australian Tech Company bringing some of the best products to market and offering innovative and effective business management platform solutions to businesses of all sizes across Australia and New Zealand. Our client is looking for a Product Manager for Platform services with exceptional stakeholder management to support a high functioning and engaged team with great leadership opportunities. The Opportunity/Role: As a technical Product Manager with exceptional stakeholder engagement, you will be responsible for product planning and implementation throughout the product lifecycle, including gathering and prioritising product and client requirements, defining the product strategy. Working closely with cross functional teams to ensure the success of your allocated product line in a collaborative team setting. You will be a natural advocate in fostering strong stakeholder and customer relationships. Key Responsibilities/Accountabilities: Develop and manage a product strategy, roadmap, and market requirements across the product portfolio for Australia and New Zealand products as required that addresses business objectives and allows key stakeholders to contribute Engage with customers and maintain stakeholder relationships to establish needs and market requirements and identify, explore, and prioritise opportunities that address business objectives Establish and maintain the flow of data and analytics to track the performance of the products you manage Serve as the internal evangelist for the respective products/product portfolio Provide context and direction to development teams implementing products Understand and analyse customer needs through quantitative and qualitative analysis to define the product strategy, initiatives, and outcomes Lead a wide range of stakeholders ensuring strong alignment of the strategy and initiatives To be successful in this role you will have: Demonstrated capability developing a product strategy that balances short-term opportunities with longer-term strategic objectives Demonstrable experience managing a complex stakeholder group and managing through influence and credibility rather than authority Experience presenting and demonstrating products to stakeholders to ensure they understand key strategy Experience working with development teams in an agile development environment Demonstrated product management experience with the delivery of online applications The ability and willingness to travel on occasion between Australia, New Zealand, and globally as required Why Apply? Work in a flexible workplace that allows you the choice in how you work best in a way that suits you with access to the right tech and tools to set you up for success including financial assistance to set up your home office. Ongoing Learning, Coaching and Development opportunities A workplace that values their people. Work in a collaborative setting where opinions are valued. Amazing leave options with up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! An equal opportunity and diversity employer. Your Next Steps: This is an exciting opportunity with opportunity to growth, development, and leadership opportunities in a well-established Australian organisation. If you’re looking for the opportunity to lead and join a high performing team, apply now, or contact Amanda Glacken to learn more. Parity Consulting recognises the First Nations People as the Traditional Custodians of this land and celebrate their connection and love for the country. Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. ....Read more...
Finance Business Partner : Housing
The Vacancy Paradigm owns and manages over 15,600 homes across the South-East and London. We are a values’ driven, ambitious organisation, offering a welcoming and friendly environment. We are very proud to be awarded a 1 STAR a accreditation by ‘Best Companies’ due to our high employee engagement. We clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them It is an exciting time to work in the social housing sector, as the sector tries to improve the environmental credentials of properties they manage and build. We are looking for a Finance Business Partner - Development to support our development and finance functions. This is a fantastic opportunity to join us at a time when you can have a real and personal impact on the future success of our business. Reporting to the Head of Finance Business Partnering you will work with our Head of Delivery (Development) and Head of New Business (Development) on: budgeting and forecasting, monitoring financial performance against development appraisals and challenging cost and performance drivers. You will build partnerships and maintain strong working relationships with the development department and their key stakeholders. Ensuring delivery of a reliable, consistent, and accurate partner-focused management information service. You will be responsible for ensuring accurate and timely development forecasts, producing KPI’s, identifying key risks to the achievement of the development budget and making sure that appropriate measures are put in place to manage these risks. As Paradigm aims to deliver its development and financial targets set out in our corporate plan, this role will be central to the provision of relevant, up to date financial information in order to support and challenge the business monitor financial performance. Our ideal candidate will be/have: Full accountancy qualification (ACA, CA, ACCA. IPFA, CIMA) with significant post qualification experience, ideally with some in Business Partnering Professional competence and success in complex, changing environment Clear understanding of the regulatory framework of accounting. Experience of implementing improvements in systems, including working with other departments and organisations to reach solutions that are effective and efficient. Excellent PC skills including strong Microsoft Word, Power Point and advanced Excel. Previous experience of working with housing development, or construction or property business Excellent written and presentational skills Experience of providing a strong business partnering service The most important element is your understanding and expertise in the area of (housing) development finance as you will be working closely with this team in ensuring that our finances are on track, risks are identified and mitigated and that you work in partnership with our Development directorate colleagues. You may be in a similar role or you’re an aspiring Management Accountant with Development expertise? Maybe you’ve had a career break and want to utilise that incredible knowledge of Development finance. Or perhaps you’ve worked at a more senior level and no longer want that level of responsibility but have the desire and drive to deploy your development expertise for a strong social purpose. We understand that people have lives outside of work and we are happy to discuss flexible working patterns from 30-37 hours per week. In return we offer a very generous package including the following: Holidays – 25 days to start plus 3 paid days between Christmas and New Year when we close, plus the opportunity to buy up to another 5 days – subject to conditions (pro-rata for part time) Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate. Annual Bonus potential Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid Family Friendly policies incl. generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It’s free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! Remote / hybrid working Up to 3 paid ‘Giving Back’ (Volunteer) days a year Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles Car Leasing scheme (subject to conditions) Rewards platform Opportunities for career advancement – Social events, such as Quiz nights, Christmas Party, Summer BBQ (Covid permitting) We support flexible ways of working and welcome applications from all sections of the communities we work in. ....Read more...
Tenancy Team Leader - Private Sector Leasing
The Vacancy We have a vacancy on either an Internal Secondment or Fixed Term Contract which means that you could become a member of our fantastic Private Sector Leasing (PSL) Team providing great services to our customers and property owners and supporting our Local Authority partners to provide homes for those that desperately need them. The social housing landscape is everchanging and we have made the business decision to wind down the PSL service in order to focus on our own rental homes in our core area around the Home Counties. Our PSL team is working hard to ensure our strategic decision has minimal adverse impact on our customers and stakeholders. This means we are maintaining a dedicated specialist team as our PSL homes gradually reduce in number. We are looking for hard working an experienced housing professional preferably with experience of managing Assured Shorthold Tenancies, therefore your experience may come from the private or public sector . Some previous line management experience is desirable but not essential therefore applications from candidates without staff management experience is welcomed as long as you are able to demonstrate that you would lead your team by good example and effectively management team performance . Your role will be to deliver vacant possession of all of our private sector leased properties . It is important that you are able to do this as a project as you will be required to co-ordinate this well and provide monthly reports to both your line manager and to our local authority partners . It is important that the notices served, and court applications are correct so a high level of attention to detail is a must . The role will involve you speaking with property owners, tenants, local authority staff and other agencies so you will need to be an excellent communicator both verbally and in writing. You will also be responsible for ensuring that you and you team provide support to our tenants in moving to other homes and that you manage well any tenancy issues. This may involve managing a small patch of properties yourself . You may need to visit properties /attend evictions so use of a car for work is essential . In summary, you must be a team player with housing management experience, show that you are able to multitask and organise your own work and that of colleagues .You should have excellent communication skills, verbally and in writing. Strong attention to detail, excellent administration skills, confident using IT systems and databases with the ability to learn quickly. No one day is the same and you will find the work highly rewarding. Many of our staff have moved on within the business to forge very successful careers. This could be a really good career development role for the right candidate . Where could this role take you? Whilst this is not a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term does not materialise, you will still gain valuable experience which will add to your employability in this and similar fields. If you have not previously managed staff this may give you the experience that you require to move into another role managing staff . We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies including generous Paternity, Maternity, Shared parental, and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Hybrid working * Up to 3 paid 'Giving Back' (volunteer) days per year * Newly created modern offices collaborative offices, with free parking and free charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee Rewards platform * Opportunities for career advancement - if that is what you want, but it's fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible working and welcome applications from all sections of the communities where we operate . Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification so you must demonstrate how you meet the criteria . If the above appeals to you, apply today and/or pass on these vacancy details to someone who may also fit the bill. What have you got to lose? ....Read more...
Retrofit Project Manager - Social Housing
The Vacancy About the Role Paradigm have set an objective to ensure all its homes achieve a minimum energy efficiency rating of EPC band C by 2030 and deliver homes to net zero carbon emissions by 2050. To achieve these objectives Paradigm will be undertaking energy efficiency retrofit works to many of its homes over the next 7 years. The type of projects will range from single measures to whole house retrofit. You will have project management responsibility to ensure that retrofit projects are delivered in full compliance to PAS 2035:2019, and to budget and time. You will oversee the delivery of these projects the majority of which will be carried out by external contractors and where necessary specialist consultants will also be employed. You will be required to provide a professional project management service, from inception through to post contract evaluation to ensure that the retrofit works are successfully delivered to agreed key performance outcomes. You will work closely with the Asset Decarbonisation Manager to identify suitable properties for retrofit works and develop programmes of works for contractors. You will also work with the Customer Engagement Manager to ensure that our customers are fully engaged and supported while the energy efficiency retrofit works are carried out to their homes. Our Team Our Asset Management Strategy Team are expert and committed property management specialists. They specialise in reviewing and delivering Paradigm's asset management strategies. One of the key priorities is improving the energy efficiency of our housing stock and ensuring we set in place plans for the delivery of net zero carbon by 2050 in line with the Government's national strategy to address the climate change emergency. Within the Asset Management Strategy Team, we have an Asset Decarbonisation Manager who will manage a small team working with consultants and contractors to deliver the decarbonisation strategy to meet corporate and national objectives. You will be part of this team focussing on ensuring the successful delivery of the retrofit projects to PAS 2035. Supporting the Customer Liaison Manager, you will attend some meetings with customers to discuss proposed retrofit projects as well as engaging with them during the works. About You You will have experience of managing complex investment projects to social housing properties and have the skills, knowledge and experience to bring dynamic and collaborative project management to the delivery of energy efficiency retrofit improvements to a range of archetypes in Paradigm's housing portfolio. Having previous experience of delivering energy efficiency retrofit projects would be an advantage, however, for those with no experience there will be an opportunity as part of personal development to undertake training on PAS 2035 which could lead to a recognise qualification energy efficiency retrofit. You will have excellent communication skills and you will need to be extremely organised and self-motivated, as you will be working independently to manage your own workload. You will have the ability to plan your work in a logical way, able to work well under pressure and to tight deadlines. You will enjoy working collaboratively to achieve outcomes within programme timeframes, to the high standards expected and within budget. About us: We are Paradigm Housing Group. We manage more than 15,000 homes across the South-East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. We are a values' driven, ambitious organisation. We're Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote hybrid working (as per Government guidelines we are working remotely at time of publication) * Up to 3 paid 'Giving Back' (volunteer) days a year * Newly created modern offices collaborative offices, with free parking and free electric vehicle charging points * Car Leasing scheme (subject to conditions) * Rewards platform * Opportunities for career advancement - if you want it, but fine if you don't. * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible ways of working and welcome applications from all sections of the communities we work in. ....Read more...
Customer Liaison Manager : Energy Efficiency
The Vacancy About the role: One of Paradigm's key corporate objectives if to improve the energy efficiency of its homes. We have identified some of our worst energy efficient properties and we proposed to undertake measures to improve their performance to the benefit of our customers over the next 12 months. At the same time, we will be preparing plans to improve all homes with poor energy efficiency and high carbon emissions. The first stage in delivering energy efficiency improvements to our homes is the successful engagement with our customers. The prospect of having these works carried out to their homes can be off putting. Without good engagement many customers will decline works. This despite the benefits to them once the works are completed in terms of improved comfort and affordability. To address this risk to the delivery of the energy improvement projects we have identified the need for a Customer Engagement Manager, who will take a hands-on and strategic role to engage with the customers. Your first role will be to contact each customer whose home has been identified as having poor energy efficiency. The aim is to establish a rapport and build up trust. You will explain the process Paradigm intends to follow to determine what energy efficiency measures are required, how we will consult with them on the proposed measures and then the installation process. At the same time, you will listen to their concerns and where practicable consider how they can be accommodated. You will also collect information about the customer's lifestyle, their energy usage and comfort. This information is vital in building up an understanding of the customer and their needs and will also be used to measure the success of the project once works are completed. You will also offer some basic energy efficiency advice. You will be their trusted Paradigm contact form the inception to the completion of the works. This is a role where you can utilise your customer service and powers of persuasion skills and experience to get things done and communicate progress, while at the same time for those new to energy efficiency an opportunity to pick up some new skills in an area of national importance. If you like working with people and want to make a difference to their quality of life, then this job is for you. Our Team We are a small newly established team which is part of the larger Asset Management Strategy Team. You will work with the Asset Decarbonisation Manager and the Retrofit Project Manager together with consultants and contractors to deliver the energy efficiency improvement projects and establish long term customer focussed strategies for energy efficiency improvements and the decarbonisation of our homes. About You: * We are keen to receive applicants from a range of people, including those looking at a return-to-work opportunity or for a change of career. * Having experience of energy efficiency would be an advantage, however, for those with no experience training will be provided. * Experience of working for a social housing provider or/and in a customer engagement role. * You will have excellent communication skills and you will need to be extremely organised and self-motivated, as you will be working independently to manage your own workload. * You will have good negotiation skills and powers of persuasion to positively progress customer discussions and decisions to enable a programme of works to be carried out. * You will have the ability to plan your work in a logical way, able to work well under pressure and to tight deadlines. * You will be prepared to work flexibly to meet the needs of our customers. You will regularly visit customers in their homes and therefore you must have a full driving licence (preferably clean) and a car. About us: We are a values' driven, ambitious organisation. We're Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote hybrid working (as per Government guidelines we are working remotely at time of publication) * Up to 3 paid 'Giving Back' (volunteer) days a year * Newly created modern offices collaborative offices, with free parking and free electric vehicle charging points * Car Leasing scheme (subject to conditions) * Rewards platform * Opportunities for career advancement - if you want it, but fine if you don't. * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible ways of working and welcome applications from all sections of the communities we work in. ....Read more...
Health & Safety Business Partner - Social Housing
The Vacancy It's exciting times at Paradigm Housing Group as we create a business focused health and safety team who will deliver pragmatic advice to operational teams. This H&S Business Partner - CDM role will work with our other H&S Business Partner - Generalist/Corporate to support all teams across the Group but with a particular focus on our Housing Development team and their construction activity. About the role This is a brand new role which comes with the exciting opportunity to grow and shape it as you wish in line with the business partnering approach we are looking to adopt. This means building great relationships to become a source of trusted advice. You will manage your diary to get plenty of time on site and with the operational teams so you are at the heart of what is going on. We've got ambitious building plans over the next few years and you'll be supporting the Development directorate so that these are delivered safely and avoiding adverse impacts on health. While CDM is the specialism of this role, you'll be involved broadly across the business and will provide H&S advice on all manner of things to our customer facing and corporate teams. About you Communication skills are key. With your top notch written and verbal abilities, you'll be influencing and negotiating your way to create a great H&S culture at Paradigm which reflects our number 1 value - #SaferTogether. A self-starter, you'll be excited about a busy and varied role where no two days are the same and the opportunity to provide a fresh approach to H&S. As well as supporting our operational teams, you'll be working with other services like Fleet Management which comes under our umbrella to ensure we keeping H&S at the heart of everything we do. You'll be used to managing multiple stakeholders both internal and external and enjoy engaging with our technicians and managers as well as the project managers in the Development team. You may be working at a lower level currently, perhaps as a H&S Advisor and consider yourself ready for the next step-up the H&S career ladder. You'll definitely have practical CDM experience and might even have worked in the housing sector before. Alternatively you may have worked at a more senior level and want to use your valuable knowledge and experience in a role that has no direct management responsibilities. We are interested in the you and what you can bring to this role, so no matter your background, if you think you meet our brief, we would be very pleased to hear from you. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting/interesting/rewarding career with a growing business. About us We are a values' driven, ambitious organisation. We're Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them. We offer a very generous package including the following: * Holidays - 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days - subject to conditions * Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee's contribution rate. * Annual Bonus potential * Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid * Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more * Health Cash Plan - worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It's free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category! * Remote / hybrid working * Up to 3 paid Giving Back (volunteer) days a year * Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles * Car Leasing scheme (subject to conditions) * Employee rewards platform * Opportunities for career advancement - if you want it and fine if you don't * Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting) We support flexible ways of working and welcome applications from all sections of the communities we work in. Further information As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. The Company We are Paradigm Housing Group. We manage more than 15,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. ....Read more...