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ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on on-site and off-site audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement, displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
Customer Retention Advisor
Customer Retention AdvisorLocation: NorwichWorking Hours: 9-5 PM Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again. Operating in the UK since 1993, Citation ISO Certification (formerly QMS International Ltd) provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised ISO Management Systems with the aim of ‘making businesses better’ since 1993. Our growth plans are ambitious and we’re part of the private equity owned Citation Group. We’re an amazing success story; our customer base has grown significantly year on year over the past few years and we regularly receive service awards, most recently the Feefo top accolade for Exceptional Service for the second year in a row. Our plans for the next five years are exciting and will see HUGE growth and even more success – that’s where you come in! The role: The primary function of the role is to renew and retain Citation ISO clients, reselling the benefits of our products and services, providing super service, whilst meeting internal targets / KPIs.• Client retention: manage the retention of our customer base to ensure that we continue to grow year on year• Provide advice and guidance; liaise with customers who express an interest in cancelling or renewing their certification contract; with the focus being to ‘winback’ customers expressing a wish to cancel and ‘renew’ customers at the end of their current certification contract. • Client feedback: proactively provide customer feedback data to management team regarding the service provided, to ensure our customer journey continues to improve and evolve in line with our customer and industry requirements. About you: As a Customer Retention Advisor, you will play a key role in renewing client contracts and retaining customers. If you’re motivated, resilient and have excellent influencing and negotiation skills and want to earn a heap in bonuses, you could be just who we’re looking for. For this role you will need to have:• Excellent communication skills (written and verbal)• Strong negotiation, influencing and improvisational skills• Strong organisation skills with the ability to multi-task / prioritise, and adapt• Proven retention and customer service experience • Great numerical skills and superb attention to detail • Problem solving skills with the ability to think on your feet• The ability to work autonomously and be able to make decisions where necessary to drive performance• Previous B2B experience • Computer literacy: previous experience of working with Salesforce is advantageous• Knowledge of ISO Certification advantageous, but not essential• Resilience, driven to exceed targets Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Wilmslow, Cheshire - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Manchester - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
PPC Executive
PPC Executive Location: Hybrid - split of home and Office (Wilmslow)Salary: Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence.We are looking for a results-focused, enthusiastic, and forward-thinking PPC Executive to join the central marketing team at The Citation Group. Working within a team of digital delivery specialists, you will help drive forward the PPC strategy and support the Acquisition and Experience Leads with the creation and delivery of the overall digital strategy.You will have experience in managing large and small budgets, working with senior stakeholders, and possess a detailed understanding of digital marketing analytics and what the numbers mean to a business.You’ll be joining a fast-growing team and will have the opportunity to work across multiple brands and be part of a business set to triple in size over the next three years.We’re a 5x Times Top 100 Employer, and we pride ourselves on being a workplace where individuals thrive. If you’re ready to take the next step in your career and want to work somewhere where you’ll really make a difference, this is the role for you.What you will do: • Manage and optimise Google Ads and Microsoft Ads accounts across multiple brands within and outside the UK.• Create and manage new/existing marketing campaigns across multiple brands to generate leads and hit KPIs.• Work alongside Heads of Marketing to ensure targets are met and tasks are completed in a timely manner.• Review analytics, make recommendations and produce reports to analyse with the Digital Lead• Work alongside the internal SEO/digital experience team to maximise synergies.• Work alongside Marketing and Dev agencies to continually optimise campaigns and improve performance.• Use Salesforce and HubSpot CRM to track successes and inform changes.• Understand the full sales cycle and the value of PPC leads within that sales cycle.• Have an excellent understanding of data and an ability to quickly parse complex reports to identify trends and key information.• Set up A/B tests to drive incremental performance uplifts.• Create and optimise paid social campaigns across Meta and LinkedIn.Who we are looking for: • Previous PPC & Paid Social experience in a Digital Marketing role or digital agency environment• Proven experience in generating large volume lead generation activity and achieving maximum ROAS• Strong Google Analytics 4 knowledge and channel marketing analytics• Knowledge of e-commerce / digital P&L• Excellent communication skills and the ability to make commercial decisions based on insight and analysis• Ability to use data to analyse performance and make recommendations• Experience of working alongside agencies• Knowledge of Google Tag Manager and conversion tracking• Comfortable using CMS applications• Knowledge of CRO and how to optimise landing pagesHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Customer Retention Advisor
Customer Retention AdvisorLocation: NorwichWorking Hours: 9-5 PM Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again. Operating in the UK since 1993, Citation ISO Certification (formerly QMS International Ltd) provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised ISO Management Systems with the aim of ‘making businesses better’ since 1993. Our growth plans are ambitious and we’re part of the private equity owned Citation Group. We’re an amazing success story; our customer base has grown significantly year on year over the past few years and we regularly receive service awards, most recently the Feefo top accolade for Exceptional Service for the second year in a row. Our plans for the next five years are exciting and will see HUGE growth and even more success – that’s where you come in! The role: The primary function of the role is to renew and retain Citation ISO clients, reselling the benefits of our products and services, providing super service, whilst meeting internal targets / KPIs.• Client retention: manage the retention of our customer base to ensure that we continue to grow year on year• Provide advice and guidance; liaise with customers who express an interest in cancelling or renewing their certification contract; with the focus being to ‘winback’ customers expressing a wish to cancel and ‘renew’ customers at the end of their current certification contract. • Client feedback: proactively provide customer feedback data to management team regarding the service provided, to ensure our customer journey continues to improve and evolve in line with our customer and industry requirements. About you: As a Customer Retention Advisor, you will play a key role in renewing client contracts and retaining customers. If you’re motivated, resilient and have excellent influencing and negotiation skills and want to earn a heap in bonuses, you could be just who we’re looking for. For this role you will need to have:• Excellent communication skills (written and verbal)• Strong negotiation, influencing and improvisational skills• Strong organisation skills with the ability to multi-task / prioritise, and adapt• Proven retention and customer service experience • Great numerical skills and superb attention to detail • Problem solving skills with the ability to think on your feet• The ability to work autonomously and be able to make decisions where necessary to drive performance• Previous B2B experience • Computer literacy: previous experience of working with Salesforce is advantageous• Knowledge of ISO Certification advantageous, but not essential• Resilience, driven to exceed targets Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit 'Apply' now to forward your CV. ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Wilmslow, Cheshire - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Manchester - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
PPC Executive
PPC Executive Location: Hybrid - split of home and Office (Wilmslow)Salary: Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence.We are looking for a results-focused, enthusiastic, and forward-thinking PPC Executive to join the central marketing team at The Citation Group. Working within a team of digital delivery specialists, you will help drive forward the PPC strategy and support the Acquisition and Experience Leads with the creation and delivery of the overall digital strategy.You will have experience in managing large and small budgets, working with senior stakeholders, and possess a detailed understanding of digital marketing analytics and what the numbers mean to a business.You’ll be joining a fast-growing team and will have the opportunity to work across multiple brands and be part of a business set to triple in size over the next three years.We’re a 5x Times Top 100 Employer, and we pride ourselves on being a workplace where individuals thrive. If you’re ready to take the next step in your career and want to work somewhere where you’ll really make a difference, this is the role for you.What you will do: • Manage and optimise Google Ads and Microsoft Ads accounts across multiple brands within and outside the UK.• Create and manage new/existing marketing campaigns across multiple brands to generate leads and hit KPIs.• Work alongside Heads of Marketing to ensure targets are met and tasks are completed in a timely manner.• Review analytics, make recommendations and produce reports to analyse with the Digital Lead• Work alongside the internal SEO/digital experience team to maximise synergies.• Work alongside Marketing and Dev agencies to continually optimise campaigns and improve performance.• Use Salesforce and HubSpot CRM to track successes and inform changes.• Understand the full sales cycle and the value of PPC leads within that sales cycle.• Have an excellent understanding of data and an ability to quickly parse complex reports to identify trends and key information.• Set up A/B tests to drive incremental performance uplifts.• Create and optimise paid social campaigns across Meta and LinkedIn.Who we are looking for: • Previous PPC & Paid Social experience in a Digital Marketing role or digital agency environment• Proven experience in generating large volume lead generation activity and achieving maximum ROAS• Strong Google Analytics 4 knowledge and channel marketing analytics• Knowledge of e-commerce / digital P&L• Excellent communication skills and the ability to make commercial decisions based on insight and analysis• Ability to use data to analyse performance and make recommendations• Experience of working alongside agencies• Knowledge of Google Tag Manager and conversion tracking• Comfortable using CMS applications• Knowledge of CRO and how to optimise landing pagesHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
ISO Consultant/ Auditor
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K Per annum Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients. Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit 'Apply' now to forward your CV. ....Read more...
ISO Consultant/ Auditor
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K Per annum Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients. Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit 'Apply' now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K Per annum Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients. Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client. • Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of employment law! The person:• Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; • Experience providing employment legal advice within private practice or Consultancy, or;• A minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied employment law and HR issues• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development• Desirable experience in independently conducting meetings with employees Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. There is also the ability to purchase up to 10 additional days of leave per year!• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister Hit 'Apply' now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K Per annum Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients. Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit 'Apply' now to forward your CV. ....Read more...