You will be working as part of a small team. On a daily basis you will assist to develop, review and check on the implementation of safe systems of work, deliver training (e.g. toolbox talks & inductions), investigate incidents, analyse incident and near-miss data, assign actions.
The role will provide hands on administrative support and will help shape and embed Blenheim’s H&S processes and practices. You will get to undertake real work-based projects that will reinforce your learning and that will have a demonstrable health and safety benefit.
The tasks and responsibilities detailed below summarise the current role of the H&S Coordinators and will form part of the skills and knowledge that will be worked towards during the course of the apprenticeship.
Providing support to the Head of Health & Safety and the safety team.
Assist the management team in the development, management, implementation and monitoring of the Safety Management System.
Supporting Managers to organise and record all re-occurring schedules of maintenance for vehicles, machinery and equipment, compliance checks, servicing, etc.
Supporting managers by assisting with reviewing and writing risk assessments.
Assist in the investigation of accidents, incidents dangerous occurrences near misses and other incidents as required.
Provide reports and data to key stakeholders from the Systems in place.
Log and issue all training certificates where courses are provided by 3rd parties.
Carry out safety audits and inspections on a routine basis across the business and agree deadlines for actions with managers.
Attend and support the admin for both the Safety Executive Committee and the Safety Forum.
Research Health and Safety issues and best practices from reliable sources, reviewing updates of health and safety regulations for specific working areas.
Review job roles in relation to training required across the business to help ensure that we are legally compliant. Log and issue all training certificates where courses are provided by 3rd parties.
Deliver Toolbox talks and Safety Induction training to staff.
Train users on our systems and ensure they are utilising and recording correctly.
Review policies, procedures and guidelines to ensure that they reflect current practice and that they are legally compliant.
Review event risk assessments to ensure that ‘best practice’ and industry standards are used.
Training:Level 2 Functional Skills in maths and English (if required)Work-based delivery Full company induction including health and safety20% Off-the-job time will be given for study/assignmentsMonthly contact session with your PV trainerInternal training provided by your employer and workplace mentorTraining Outcome:Move into a role within the health and safety, working under the guidance of the H&S manager.Employer Description:world-class visitor attraction with a variety of cultural and sporting events, a wedding and banqueting venue, a unique filming location and producer of natural mineral water.
Our vision is to be the lifeblood of the local economy, to enhance the lives of the people of Oxfordshire, to share this magnificent Palace and to conserve and protect it for future generations.Working Hours :Monday-Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:The first Porsche sports car arrived in the UK in 1951 when two cars were displayed at the Earl’s Court Motor Show in London. This was arranged by Charles Meisl, a salesman for Connaught Cars in Ripley, Surrey. Later in 1952, Meisl was appointed official importer through Colborne Garages.
In 1954, AFN Ltd signed an agreement to import Porsche cars to the UK, which it also sold from its premises on London Road in Isleworth, Middlesex. Two years later, AFN became the UK concessionaire of Porsche until 1965 when Porsche Cars Great Britain Limited was formed. A move which successfully separated the importing functions from the sale functions.
Porsche Cars Great Britain Limited is the sole UK and Ireland importer of Porsche cars and is wholly owned by Porsche AG in Stuttgart. The UK and Ireland are the fourth largest market for Porsche in the world. Porsche has been in Reading since 1977, and in its current location at Calcot since 1985.
Located adjacent to the M4, the current site covers nine acres and is totally unique. Accommodating approximately 100 employees, the Reading office was designed to reflect the corporate identity of Porsche. A full workshop is integral to the building as well as a glass covered atrium where the current and historic models are regularly displayed.
There are 46 Porsche Centres across the UK including our Porsche Service Centres. All offer the highest standard of sales and aftersales service. Our Porsche Centres, and those who work within them, reflect the quality and technology that only Porsche can offer. All of our Porsche Technicians are trained to the highest standard to work confidently with the latest innovations and the most up-to-date technical equipment.Working Hours :Monday to Friday
8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
You will be supporting with provide a high standard of physical, emotional, social and intellectual care for all children in the nursery. You will be working towards your Early Years Practitioner Level 2 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about modules including child development from birth to 7 years, safeguarding, promoting wellbeing, supporting activities, purposeful play and educational programmes, and more!
You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.
Daily tasks include:
Prepare and deliver a programme of activities that meet the individual needs and interests of children, as well as their stage of development, together with other team members
Shadow a qualified nursery practitioner, gaining an understanding of the ‘key person’ role, including weekly observations of children
Follow the nursery safeguarding procedure to ensure all children are kept safe, well and secure
Liaise with and support parents and other family members
Attend out of working hours activities, e.g. training, monthly staff meetings, parents evening, fundraising events etc.
Be flexible within working practices of the nursery. For example, be prepared to help where needed, including preparing snack meals, cleaning equipment etc.
Work alongside the Manager and staff team to ensure that the nursery’s philosophy is fulfilled
Read, understand and adhere to all policies and procedures relevant to your role
Record accidents and complete the relevant form, ensure the Room Leader initials the report before the parent receives it
Look upon the nursery as a "whole" where can your help be most utilised? Be constantly aware of the individual needs of all children
Ensure someone known and agreed by the nursery and parent collects the child
Develop your role within the team especially with an understanding of the role of a ‘key person.’
Ensure that mealtimes are a time of pleasant social sharing
Wash and change children as required
Ensure good standards of safety, hygiene and cleanliness are maintained
Ensure a poorly child is kept calm and warm (notify management straight away)
Develop and maintain strong partnerships and communications with parents / carers to facilitate day-to-day caring and early learning needs
Ensure the provision of a high-quality environment to meet the needs of individual children regardless of any disabilities, family backgrounds or medical history
Training:Early years practitioner Level 2 (GCSE).Training Outcome:
Nursery Nurse, Nursery Practitioner or Early Years Practitioner
Room Leader and Team Leader
Deputy Manager and Nursery Manager
Nursery Cook or Chef
Employer Description:Hucknall Day Nursery work in the childcare sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey. They are also a family run business, established over 30 years ago, Hucknall Day Nursery provides a safe, caring, and supportive environment for children from 0 to 4 years of age. With dedicated age-based rooms, including the Baby Room, and Pre School-Learning Room, it provides dedicated care and learning to meet children’s needs.Working Hours :Monday - Friday 7.30am - 6.00pmSkills: Team working,Creative,Non judgemental,Patience....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’
Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification.
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence.
As part of this, you may also complete Functional Skills in English and maths if required (e.g. if you don't have GCSE Grade 4 or above). Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’
Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification.
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence.
As part of this, you may also complete Functional Skills in English and maths if required (e.g. if you don't have GCSE Grade 4 or above). Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Your main purpose of this role is to use activities and resources creatively & effectively to support children’s play, development & behaviour.
You will be working with our Winton Primary school breakfast club team in the mornings, then based at our St Peters Primary school site for your afternoon hours.
You will gain experience working with a variety of children from different backgrounds from ages between 4-11, with emphasis on ages 4 and 5, in a school environment. On the job you will be able to express your creativity and playfulness whilst learning about and observing child development and behaviour.
Day to day responsibilities:
• To interact positively, calmly & cheerfully with the children and HAVE FUN!!• Respond sensitively to children’s verbal and non-verbal signals• Encourage independence and self-help under appropriate supervision• Encourage children to take part in activities.• Speak cheerfully, calmly and positively to children unless it is necessary to do otherwise.• Interact with children in a way that encourages and develops verbal communication.• Reinforce positive behaviour and achievements.• Explain why certain actions/ behaviour etc. is unwelcome to ensure you're challenging poor behaviour appropriately.• Encourage children to listen and talk to each other about a variety of topics including their feelings andfrustrations.• To respect children’s opinions and encourage them to support and co-operate with each other.• Encourage children to resolve problems between themselves.• Respond to the needs of individual children.• Be a positive role model.• To welcome children and parents, and to spend time talking to parents about their child.
Benefits -
Discounted childcare for your children24/7 access to our Support Helpline, offering free & confidential support, advice or counselling to youand your immediate family.Christmas bonus scheme.Paid In House training and staff meetings.Long service bonus of extra holidayTraining bonus schemeTraining:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Early Years Practitioner – Level 2Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:We have been providing childcare to Bournemouth & Christchurch families since 2002, and believe the reason we have been the choice for so many school and families is that our approach to childcare is simple – we want children to have fun. We believe they do this best when they are in a safe, caring environment that offers both new and familiar experiences.
We pride ourselves on striving for high standards; all of our settings are graded as Good by Ofsted Working Hours :Monday-Friday (Exact Shifts To Be Confirmed, Between 7.45am-6pm)Skills: Communication skills,Creative,Patience,Non judgemental....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’
Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence. As part of this, you may also complete Functional Skills in English and Maths if required (e.g. if you don't have GCSE Grade 4 or above)Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:The first Porsche sports car arrived in the UK in 1951 when two cars were displayed at the Earl’s Court Motor Show in London. This was arranged by Charles Meisl, a salesman for Connaught Cars in Ripley, Surrey. Later in 1952, Meisl was appointed official importer through Colborne Garages.
In 1954, AFN Ltd signed an agreement to import Porsche cars to the UK, which it also sold from its premises on London Road in Isleworth, Middlesex. Two years later, AFN became the UK concessionaire of Porsche until 1965 when Porsche Cars Great Britain Limited was formed. A move which successfully separated the importing functions from the sale functions.
Porsche Cars Great Britain Limited is the sole UK and Ireland importer of Porsche cars and is wholly owned by Porsche AG in Stuttgart. The UK and Ireland are the fourth largest market for Porsche in the world. Porsche has been in Reading since 1977, and in its current location at Calcot since 1985.
Located adjacent to the M4, the current site covers nine acres and is totally unique. Accommodating approximately 100 employees, the Reading office was designed to reflect the corporate identity of Porsche. A full workshop is integral to the building as well as a glass covered atrium where the current and historic models are regularly displayed.
There are 46 Porsche Centres across the UK including our Porsche Service Centres. All offer the highest standard of sales and aftersales service. Our Porsche Centres, and those who work within them, reflect the quality and technology that only Porsche can offer. All of our Porsche Technicians are trained to the highest standard to work confidently with the latest innovations and the most up-to-date technical equipment.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
You will be working as part of a small team. On a daily basis you will assist to develop, review and check on the implementation of safe systems of work, deliver training (e.g. toolbox talks & inductions), investigate incidents, analyse incident and near-miss data, assign actions.
The role will provide hands on administrative support and will help shape and embed Blenheim’s H&S processes and practices. You will get to undertake real work-based projects that will reinforce your learning and that will have a demonstrable health and safety benefit.
The tasks and responsibilities detailed below summarise the current role of the H&S Coordinators and will form part of the skills and knowledge that will be worked towards during the course of the apprenticeship.
Providing support to the Head of Health & Safety and the safety team
Assist the management team in the development, management, implementation and monitoring of the Safety Management System
Supporting Managers to organise and record all re-occurring schedules of maintenance for vehicles, machinery and equipment, compliance checks, servicing, etc.
Supporting managers by assisting with reviewing and writing risk assessments
Assist in the investigation of accidents, incidents dangerous occurrences near misses and other incidents as required
Provide reports and data to key stakeholders from the Systems in place
Log and issue all training certificates where courses are provided by 3rd parties
Carry out safety audits and inspections on a routine basis across the business and agree deadlines for actions with managers
Attend and support the admin for both the Safety Executive Committee and the Safety Forum
Research Health and Safety issues and best practices from reliable sources, reviewing updates of health and safety regulations for specific working areas
Review job roles in relation to training required across the business to help ensure that we are legally compliant. Log and issue all training certificates where courses are provided by 3rd parties
Deliver Toolbox talks and Safety Induction training to staff
Train users on our systems and ensure they are utilising and recording correctly
Review policies, procedures and guidelines to ensure that they reflect current practice and that they are legally compliant
Review event risk assessments to ensure that ‘best practice’ and industry standards are used
Training:
Safety, health and environment technician Level 3 (A level)
Level 2 Functional Skills in maths and English (if required)
Work-based delivery
Full company induction including health and safety
20% Off-the-job time will be given for study/assignments
Monthly contact session with your PV trainer
Internal training provided by your employer and workplace mentor
Training Outcome:
Move into a role within the health and safety, working under the guidance of the H&S manager
Employer Description:world-class visitor attraction with a variety of cultural and sporting events, a wedding and banqueting venue, a unique filming location and producer of natural mineral water.
Our vision is to be the lifeblood of the local economy, to enhance the lives of the people of Oxfordshire, to share this magnificent Palace and to conserve and protect it for future generations.Working Hours :Monday-Friday
9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
First point of contact to all visitors into the college, managing the signing in process to ensure GDPR compliance
To provide high quality and impartial information, advice and guidance to learners regarding provision with an aim to maximise enrolments and learner satisfaction
Manage and advise stakeholders with regards to events and room bookings
Manage and process enrolments for part-time courses contributing to hitting the annual income adult target
Maintain a broad knowledge of the College and courses available to learners, responding appropriately to requests, messages and enquiries within 48 hours
To provide an efficient and informative service to callers, directing enquiries to the relevant areas of the college via telephone, email of Microsoft TEAMS
Support the Safeguarding of all College stakeholders, undertaking regular ID checks of SGS learners and supporting the Duty Manager and Fire Wardens in emergency situations
To communicate progress, absence and provide feedback to the employer, and encourage full support and commitment to the three-way partnership. This would entail regular and open discussion with the employers, making the fully aware of progress and to recommend a way forward to resolve these e.g. adaptation or corrective action, including other learning opportunities and support offered by the college
Manage the collection of learner income in relation to course fees, including tuition, materials, exam fees, academy membership fees, trips and ID card replacements. Signposting them to the college’s payment portal or Money Management Service when required
Invoicing of student’s fees when payment is coming from an external source such as an employer or sponsor who needs to send fees directly ensuring we communicate and comply with financial regulations
To help maintain accurate records of candidates including E-portfolios, learner reviews and general sign-up paperwork in line with the ESFA, funding and other good practice
Manage data collection via enrolments and ensure full compliance with Management Information Systems (MIS) procedures, awarding bodies and the internal Apprenticeship Compliance Team
To ensure the department is adequately resourced for the delivery of courses by ensuring stationery and books are ordered timely
To support the Marketing team by representing the department at college open events attending the minimum of a least one event
To support the college with helping at busy times of year in producing and sending out students joining instructions and large mail shots when necessary
Any other duties as required by the Assistant Principal that are commensurate with the grade
Training:You will attend the Filton Campus of SGS College to complete the learning for the Business Admin Diploma which you will complete alongside the apprenticeship standard.
You will come to Filton Campus on a block release basis. Training Outcome:You will be supported with progression on completion of your apprenticeship. Employer Description:South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects – from business to sport, engineering to media, GCSE’s and A Levels to degree level courses.
Our experienced and passionate staff work hard to help our students achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve “Outstanding” status after being classified as “Good” in our first inspection.Working Hours :Exact hours to be agreed between the apprentice and their manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
As Bar and Waiting Staff at Toby Carvery you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares
Wage will be:
16-20 years old - £8.60 an hour
21+ years old - £11.44 an hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
At 2 Care we recognise that each person is a unique individual and the support we provide reflects the personal goals of each resident. 2 Care focus on assisting Residents to realise their full potential, maximising their independence in line with their aspirations.Over 30 years of experience is under-pinned by our professional infrastructure, policies, procedures and extensive staff training programmes.
The role involves providing support to adults with learning disabilities or mental health challenges in supported accommodation in Pokesdown. You will work within a supportive and experienced team with regular supervision from your dedicated supervisor. You will receive thorough in-house training, which includes 2 - 4 weeks of shadowing, as well as attending courses with our external training providers. You will have a small case-load of service users that you will keywork with guidance from your supervisor.
Your role will include;
Support clients to develop independent living skills through support with activities such as cleaning, cooking, laundry, and accessing the community in line with their personalised Support Plan.
Help service users with budgeting, welfare benefits, and accessing services.
Foster an environment of equality and respect, promoting service user involvement.
Support service users to access health and social care services, liaise with other professionals and support to attend appointments.
Encourage service users to engage in self-care and utilise wellness tools to maintain stability and wellbeing. Support and supervise residents to self-medicate their prescribed medications.
Benefits Include;
Excellent transport links - located opposite Pokesdown train station and on main bus routes
Employee Assistance Programme with Assured Health - Providing a confidential 24/7, 365 helpline with access to counsellors and advisors who deliver clinical, legal, and interventional support when you need it most.
Holiday loyalty scheme - gain an extra day of holiday for every 2 years worked
Paid half hour lunch break
Free access to onsite gym outside working hours (subject to availability)
Lunch provided
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - level 2 apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the apprenticeship.
Employer Description:2 Care is a private provider of supported accommodation for vulnerable adults in Bournemouth. With 63 rooms we provide a high level of support for people with varying degrees of mental health problems, learning difficulties, brain injuries and other complex needs.Working Hours :Shifts range between an 08:00 start and a 22:00 finish. x2 evenings & weekends per month.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!#
Wage will be:
16-20 years old - £8.60 an hour
21+ years old - £11.44 an hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and EnglishTraining Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
A typical day would be
Load up required tools and equipment for day
Travel to site
Site inspection/risk assessment review using CRM (customer relationship management) software, ARBPRO
Assist with the daily task/s by supporting the experienced staff. This will initially be ground based until aerial based training has been completed. The role will then develop to include both MEWP and climbing tasks
Assist with clean up of the site, pack away tools and get the customer to sign the job off on ARBPRO listing any issues or uncompleted tasks
Return to the yard
Tip off any chip/logs/waste in the designated areas, unload vehicles, refuel and park up any machinery, report any faulty equipment or issues via ARBPRO
Training:Training will be provided in the workplace through Myerscough College where you will work towards the Level 2 Arborist Apprenticeship The following licence to practice qualifications would be required prior to end point assessment:
Level 2 award in emergency first aid at work
Level 2 award in safe use of brushwood chipper
Traffic Management (NRSWA Unit 002 Signing, Lighting and Guarding) OR Sector Scheme 12D
Level 2 award in chainsaw maintenance
Level 2 award in crosscutting timber using a chainsaw
Level 2 award in felling and processing trees up to 380mm
Level 2 award in accessing a tree using a rope and harness
Level 3 award in aerial tree rescue operations
Level 3 award in aerial cutting of trees using free fall techniques
Level 2 award in safe use of mobile elevated work platform
Level 3 award in use of a chainsaw from a Mobile Elevated Work Platform (MEWP)
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:Subject to a position being available, we would ideally like to take on the apprentice into a full time arborist role, having worked and developed the candidate for 2 years, it makes sense for us to retain themEmployer Description:At GSARB, we believe that variety truly is the spice of life. Our business is built on offering a diverse range of services, from expert arboricultural work to forestry, woodland management, tree planting, and beyond. We also provide landscaping, fencing, pesticide application, and grounds maintenance services, making us a well-rounded company that can cater to a variety of outdoor needs.
We’re passionate about continuously improving our services and reinvesting in the business. Recently, we expanded our capabilities with the purchase of a new tractor to enhance our forestry operations, as well as a 2-ton digger equipped with a rotating grab for use in both landscaping and tree surgery tasks. This investment into equipment ensures we can offer our clients the best solutions for their projects.
At times, we collaborate with a select group of trusted contractors within the industry. This might involve utilising their specialist equipment or providing them with additional labour for larger projects. These partnerships allow us to continue growing alongside other reputable companies and strengthen the solid foundation we've built.
At GSARB, we're committed to delivering professional, high-quality service while remaining adaptive and innovative in all that we do.Working Hours :The typical day will be 8:00am to 5:00pm including breaks/lunch. Monday to Friday.Skills: IT skills,Enthusiastic,Full UK driving license,High standards,Keen to develop,Punctual....Read more...
As Bar and Waiting Staff you are the personality behind the beer pumps, the expert on the drinks' menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
Benefits for M&B staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
Training:At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalent)
30 hours paid work every week
Training Outcome:Ongoing training and development within the business.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Days and shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don't already have GCSE)
-30 hours paid work every week
BENEFITS FOR M&B STAFF
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Teaching and learning:
Develop an understanding of students’ learning needs, including specific SEND needs, in order to support their access to lesson content and achieve the learning objectives
Help students to develop independent learning skills and to manage their own learning
Work in partnership with teachers to plan and deliver high quality lessons, and assess students' learning
Deliver individual and small group targeted interventions within clearly defined parameters, in partnership with teachers
Develop positive relationships with students and promote positive behaviours, consistently applying the school's behaviour policy
Support the social, emotional, mental health, wellbeing and personal care of all students in line with the school's policy and procedures
Working with others:
Collaborate with teaching staff, pastoral staff, the SENDCO and parents/carers to support all students’ learning
Monitor students’ responses to learning activities and progress towards targets, record achievement and provide feedback to teaching staff as required
Support teachers to develop a stimulating and safe learning environment
Support teachers in the preparation of teaching resources that meet the diverse needs and interests of students
Support teachers to look after students on trips and out of school activities as required
Contribute to the wider school community through completion of any school related duties throughout the working day
Training:
Your trainer will meet with you in the workplace or online every 2-4 weeks. In between these meetings you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification. The successful candidate will have excellent people and communication skills and will be flexible to adapt to changing situations
To be eligible for the Apprenticeship, applicants must have resided in the UK or EEA for 3 years prior to the start of the Apprenticeship. Please note: applicants must not have already completed a Level 3 Teaching Assistant apprenticeship
This will be a fixed-term position and the duration of the apprenticeship will be determined by the job role and current skills
The typical duration of the apprenticeship is 21 months, however, can be longer or shorter depending on existing knowledge, skills and experience
Training Outcome:
Due to operational requirements apprentices cannot be guaranteed a permanent job or higher level apprenticeship on completion of their apprenticeship
Where a suitable permanent job or an advanced level apprenticeship opportunity becomes available in their training school or within the trust, apprentices are strongly encouraged to apply for it and subject to the satisfactory completion of their apprenticeship and suitable qualifications/experience will be guaranteed an interview
Employer Description:Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
1. We will provide an excellent education to every child, in every classroom, every day.
2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
3. We will work with others beyond our network to benefit more children and communities.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Willing to learn,Ability to self-evaluate....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Ember Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
BENEFITS FOR M&B STAFF
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service level 2, including Functional Skills in maths and English.
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
BENEFITS FOR M&B STAFF
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20-year-olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development.
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Premium Country Pubs you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
30 hours paid work every week
BENEFITS FOR M&B STAFF ;
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and English.Training Outcome:Ongoing development and support.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Your Development and Future Prospects:
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.
Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner.Training Outcome:Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Employer Description:Welcome to the all-new destination for automotive excellence, Porsche Centre High Wycombe. Situated in a vibrant locale, our dealership embodies the pinnacle of Porsche's legacy, inviting enthusiasts and aficionados to experience unparalleled luxury and performance.
Step into our showroom, a haven that showcases the epitome of automotive craftsmanship. Discover an impressive array of Porsche models, from the iconic 911 series to the versatile Macan and Cayenne SUVs, each a testament to Porsche's commitment to innovation and precision engineering.
Our dedicated team is committed to guiding you through your Porsche journey with expertise and personalised attention. Explore exclusive events and driving experiences, immersing yourself in the world of Porsche, and indulge in the opportunity to personalise your vehicle through the Exclusive Manufaktur program.
At Porsche Centre High Wycombe, excellence in service is our priority. Our cutting-edge service centre, staffed by certified technicians, ensures meticulous care and maintenance for your Porsche, ensuring it remains at peak performance.
Join us in embracing the spirit of Porsche and embark on a journey of automotive luxury and innovation at Porsche Centre High Wycombe.Working Hours :A standard working week typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30am and ending at 5:30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’
Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence. As part of this, you may also complete Functional Skills in English and maths if required (e.g. if you don't have GCSE Grade 4 or above).Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Greeting customers dropping off their car for the workshop
Handling and actioning paperwork
Invoicing services and MOT’s etc.
Preparing parts for services etc and other work in the workshop
Speaking with customers via telephone and email
Liaising with warranty and various other teams
Booking in and rebooking work into the workshop
Speaking with techs to relay information to customers about their vehicles
Stock take of parts
Dealing with other companies for parts
IT systems and data entry
Use of emails
Quoting customers for parts such as tyres etc.
Other tasks as and when required that lay outside of this list
Full training will be given in order to complete the above duties to the best of your ability. You’ll receive ongoing support and guidance with your apprenticeship studies.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End-Point Assessment (online)
Group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds
Training will be completed within the office working hours
Meetings with the assessor coach will take place on a fortnightly basis
More information here:
https://boomtrainingltd.co.uk/courses/apprenticeshipsTraining Outcome:
Potential, all dependent on the business position at the time
Salary would increase
Also potential for bonus
Employer Description:Working at Steven Eagell Group is not just a job; it’s a rewarding and dynamic experience within an award-winning automotive business that spans an impressive network of 44 sites. As well as being renowned for our commitment to excellence and fostering an environment that encourages personal and professional growth, customer service is at the core of our business. We empower our employees to deliver outstanding service, equipping them with the tools, training and opportunities required to excel. Whether you’re engaging with customers in sales, providing expert maintenance in our service departments or supporting the business with administration or customer services, your role is key when it comes to shaping positive experiences for our customers.As an inclusive employer, we embrace diversity and we work hard to cultivate an environment where everyone feels valued and respected. We believe that a diverse team brings a wealth of perspectives, ideas and creativity, which ultimately drives productivity and contributes to our collective success. We are extremely proud that our commitment to excellence has earned us numerous awards, including recently winning the Diversity and Inclusivity accolade at the Car Dealer Used Car Awards. This award demonstrates the fact that inclusivity is a vital part of our strategy to ensure that our workforce is representative of the diverse communities we serve.As an employee at Steven Eagell Group, you become an integral part of a collaborative team, where innovation and dedication are celebrated and rewarded. As well as providing ample opportunities for career advancement and training to support continuous learning, we offer competitive compensation packages and comprehensive benefits. If you are looking for a fulfilling career with a dynamic and award-winning automotive business, Steven Eagell Group has a place for you.Working Hours :Monday - Friday, with Saturdays as per rota basis, 8am - 6pmSkills: Communication skills,Punctual,Reliable,Mature....Read more...
