Attain a Level 3 qualification by attending tutorials and classes and by completing all assignments set
Attend training sessions as appropriate and be responsible for self-improvement
Raise pupil achievement by supporting the teacher and EYFS team
Assist with physical management and personal care needs for children in EYFS
Work with individuals and groups to encourage them to achieve greater independence and self-confidence
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations
Supervise and provide support for all pupils
Promote inclusion and acceptance and to engage in activities led by the teacher
Evaluate learning and provide feedback as needed
Follow instructions of teachers and EYTA with planning, delivery and evaluation of learning activities
Promote good pupil behaviour and deal promptly with conflicts
Contribute towards resourcing teaching
Listen to children read, read and tell stories to individuals or groups
Work with pupils on programmes linked to local and national curriculum and learning strategies and feed back to the teacher
Monitor pupils’ responses to learning activities and achievement as directed
Support the effective use of ICT and develop pupils’ competence and independence in its use
Undertake routine administrative tasks
Be aware of and comply with policies relating to child protection, health & safety, confidentiality, safeguarding and data protection, reporting all concerns to a nominated person
Attend and participate in meetings as required
Participate in the school’s Performance Management process
Accompany staff and pupils on visits, trips and out-of-school activities
Develop an excellent understanding of a child’s development and learning and working with children with a range of educational needs
Motivate and encourage children to meet targets for learning and/or behaviour
Training:
Early Years Educator Apprenticeship Standard
StandardLocation – Firthmoor Primary School, Ingleby Moor Crescent, Darlington DL1 4RW
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeship.Employer Description:We are dedicated to providing the very best care and education for all our children. We want our school to be a happy, inclusive and successful community.
Within a safe, positive and supportive environment, our children are encouraged to take responsibility for their own health and well-being. We promote a love of learning, which encourages our children to aim high and become valuable members of society.
We pride ourselves on being a school at the heart of the Firthmoor, involving pupils, parents and the wider community in our achievementsWorking Hours :Monday – Friday with one day at Darlington College.
Total hours per week: 37 hours a week.
Term time only plus 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative,Flexibility....Read more...
Attain a Level 3 qualification by attending tutorials and classes and by completing all assignments set
Attend training sessions as appropriate and be responsible for self-improvement
Raise pupil achievement by supporting the teacher and EYFS team
Assist with physical management and personal care needs for children in EYFS
Work with individual and groups to encourage them to achieve greater independence and self-confidence
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations
Supervise and provide support for all pupils
Promote inclusion and acceptance and to engage in activities led by the teacher
Evaluate learning and provide feedback as needed
Follow instructions of teachers and EYTA with planning, delivery and evaluation of learning activities
Promote good pupil behaviour and deal promptly with conflicts
Contribute towards resourcing teaching
Listen to children read, read and tell stories to individuals or groups
Work with pupils on programmes linked to local and national curriculum and learning strategies and feed back to the teacher
Monitor pupils’ responses to learning activities and achievement as directed
Support the effective use of ICT and develop pupils’ competence and independence in its use
Undertake routine administrative tasks
Be aware of and comply with policies relating to child protection, health & safety, confidentiality, safeguarding and data protection, reporting all concerns to a nominated person
Attend and participate in meetings as required
Participate in the school’s Performance Management process
Accompany staff and pupils on visits, trips and out-of-school activities
Develop an excellent understanding of a child’s development and learning and working with children with a range of educational needs
Motivate and encourage children to meet targets for learning and/or behaviour
Training:
Level 3 Teaching Assistant Apprenticeship
Location - Firthmoor Primary School, Ingleby Moor Crescent, Darlington DL1 4RW
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long-term position after successful completion of the apprenticeship.Employer Description:We are dedicated to providing the very best care and education for all our children. We want our school to be a happy, inclusive and successful community.
Within a safe, positive and supportive environment, our children are encouraged to take responsibility for their own health and well-being. We promote a love of learning, which encourages our children to aim high and become valuable members of society.
We pride ourselves on being a school at the heart of the Firthmoor, involving pupils, parents and the wider community in our achievementsWorking Hours :Monday - Friday with one day at Darlington College. Total hours per week: 37 hours a week. Term time only plus 5 days. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Timekeeping,Flexible,Approachable,Enthusiastic,Motivational and encouraging,Relationship building,Role model,Emotional resilience,Patient and firm,Continuous improvement....Read more...
· Answering calls, taking messages and forwarding
· Data entry – Excel, Prospect
· Sales order processing
· Loading customer enquiries
· Building customer contracts
· Responding to emails, enquiries, webchat (internal and external)
· Diary invites
· General office maintenance duties
· Inbox management
· Department liaison
· Meeting and greeting visitors, organising drinks and lunch
· Attending College lectures and workshops
· Completing to a high standard assignments and course workTraining Outcome:Learners will have the opportunity to progress into a full-time, permanent role with the company and may be able to further their qualifications leading to management qualifications.Employer Description:Evac+Chair is the original manufacturer and global leader in emergency evacuation chairs for the mobility impaired. Independently tested and proven to be the safest and fastest means of evacuation, Evac+Chair is trusted and relied upon in emergency situations to assist in saving people’s lives.
At Evac+Chair International we have been designing and manufacturing life safety products for 40 years. Committed to pioneering innovation, we create a safer and more inclusive world, as our products are designed to assist in saving people’s lives.
We have a global footprint and export to over 70 countries worldwide. We develop collaborative working relationships with our partners to deliver a consistent brand and service proposition, tailored to each country’s cultural requirements, yet support our global umbrella of providing solutions to protect people’s lives.
Paraid is the leader in innovative medical transfer equipment, to help assist in saving lives in medical situations. We understand that many patient transfers are extremely challenging, and our aim is to provide solutions which protect patients and clinicians, during this critical stage of patient care.
Working with NHS trusts, ambulance services and international partners, we provide bespoke neonatal, paediatric, and adult transfer equipment. We have a unique set of capabilities which come from a blend of in-house expertise, highly skilled designers, field technicians and production teams ensuring we deliver solutions that meet the tough demands of any medical environment.
We offer a bespoke design service enabling our clients to work with our award winning and experienced R&D Team, to design products which meet their exact needs and provide the optimum transfer solution.Working Hours :37.5 Shifts: Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You won’t have to work at a polling station giving out ballot papers, but you will be part of the core team who makes sure that our 75,000 electors can vote by visiting a polling station or by post.
You will be working in the council offices within a small team in an administrative role. You would be dealing with customers, our councillors and others teams around the council.
This role is very varied and you can be talking to a customer about their postal vote or checking ballot papers to make sure the wording is correct. You will also be processing local searches on our Total Land Charges software system, making sure that the work is done within set timelines.
The tasks that you will be dealing with include but won’t be limited to:
Sorting and scanning electoral registration forms, then inputting information onto a data base regarding electoral registration as well as making enquiries of customers.
Dealing with customer and Officer enquiries on the telephone, by email as well as in person regarding registering to vote, voting by post or at a polling station.
Dealing with office-based services which can include, receiving and sending post, copying, scanning and filing of documents.
Using our election management system to update staff, polling stations and many other areas of election planning.
Assisting the Land Charges Officer with processing searches submitted by Solicitors as an essential part of buying a property.
Whilst working mainly within the Electoral Services and Local Land Charges team, team we will ensure you are able to gain knowledge of how the Council works as a whole by spending time in other areas and learning their processes and roles.
Please note, during the election period travel to other locations is neccessary, therfore candidates are required to have a full driving licence and their own transport.Training:
Within the first 15 months additional training is delivered from Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. (lessons are delivered virtually currently with optional drop in sessions at College if required)
We use an online portfolio that is updated with learning and development completed onsite.
A dedicated Trainer/Assessor from Loughborough College will plan visits to come and see you in the workplace.
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
This role presents a unique opportunity. It is a new and varied role that has the potential to evolve depending on the strengths of the individual and business needs. It will be underpinned by ongoing training and development, and you will have the tools and knowledge to proficiently carry out your duties and actively support members.
Duties:
Speaking to members, answering inbound and outbound telephone calls and emails
Handling queries, solving problems and finding solutions
Billing/invoicing and general administration
Proofreading
Data entry
Project coordination and administration
Assisting the general office with administration and other duties
Attendance and support at events
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:This is an exciting opportunity to join a growing business and to embrace all aspects of a robust administration role. It is a new position and an individual with enthusiasm, capability and the desire to work hard and do well will be best placed to progress within the business or, at the very least, complete their apprenticeship with sought after foundation skills and experience.Employer Description:The Exams Office is the leader in its field, supporting exams officers in their everyday role in schools and colleges. The Exams Office is a membership organisation providing the tools, resources and guidance to ensure the highest possible standards are maintained before, during and after the conducting of examinations/assessments in member centres.
The Exams Office was founded, owned and run by former Department for Education employees who, between them, have extensive experience in the field of exams management and administration. Celebrating its 10-year anniversary this year, The Exams Office was launched in February 2014 and the proactive founders are ably supported by a team of staff with extensive experience across the education, finance, human resources, IT (including digital design and software engineering), and operations sectors.
In 2021, The Exams Office played a pivotal role in the launch of the National Association of Examinations Officers, an organisation promoting the role of exam officers in and outside of schools and colleges.
The Exams Office provides a range of services including:
• A member helpline and online support
• Online training and assessment to ensure members deliver to regulation and compliance
• Resource materials and tools to support the management, administration and conducting of examinations/assessments in member centres
• Specialist training to over 3000 exams officers and senior leaders each academic year, delivered by our expert team
• National conference events attended by over 2000 exams officers with content delivered by experts from The Exams Office and in liaison with the Joint Council for Qualifications (JCQ) and its member awarding bodies
• Exam supplies and classroom equipment, including exam desks, exam seating, classroom furniture, secure storage, assisted learning devices and digital clocksWorking Hours :9am – 5.00pm - Monday – Friday.
Hybrid working: 3 days in the office, 2 days at home (subject to change).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Good decision making,Proactive....Read more...
Utilise electronic communication processes, as per the practice protocol
Answer the telephone as a priority
Book/cancel appointments
Take messages accurately and pass on in a timely manner
Organise home visit requests
Deal with general enquiries and verbal complaints
Open paper mail, date stamp immediately and sort.
To forward any queries relating to prescriptions to the Pharmacist/Medicine Management Coordinator
Give out pathology results to patients as required
Register new patients and temporary residents
Greet and direct patients and visitors
Organise translators
Respond to the needs of GPs, Nurses and Pharmacist to enable efficient clinics
Input and extract information from the Practice computer system
Update the clinical system with information e.g. smoking, ethnicity
Provide summary of patient records when requested
Action change of address notification
Any other filing, record keeping and distribution of documents as appropriate
Effectively liaise with Practice, Primary Care Organisations, patients and other external organisations to assist promptly with the resolution and administration of queries
Fully utilise EMIS Web and other IT systems
To fulfil the role of Practice Champion for a named area such as veterans, diabetes etc
Monitor and check tasks and work flows
Communicate effectively with the reception team to ensure policies and procedures are kept up to date
Keep directories and data bases up to date to ensure an efficient work flow
Demonstrate duties to new or less experienced staff
Resolve job related issues, including patient documentation and help resolve minor problems
Photocopying
Dealing with mail – internal and external
Attend meetings when required
To work safely at all times in accordance with legislation and Practice policies and procedures
Be flexible both in the availability and being able to cover for colleagues absent from work due to annual leave or sickness
To work as part of the Practice team and become involved in staff training of IT skills as necessary
Any other reasonable duties requested by the Managers or GPThis list is not exhaustive
Training:Business Administrator - Level 3 standard.
Level 3 units included in the programme include:
The Organisation
Business Fundamentals
Decision Making
Project Management
Managing Performance
Training Outcome:
A permanent position within the organisation
Employer Description:We provide comprehensive NHS primary care services to help you manage your health and well-being.Working Hours :Monday 8.30am - 6.00pm, Tuesday 8.30am - 8.00pm, Wednesday 8.30am - 6.00pm, Thursday 8.30am - 6.00pm and Friday 8.30am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an HR Apprentice, you will gain hands-on experience across a broad spectrum of HR activities, including but not limited to:
Assisting with employee relations (ER) processes, providing administrative support and documentation for case management
Monitoring probationary periods and preparing necessary paperwork for reviews, confirmations, or extensions
Participating in and documenting exit interviews, contributing to reports that analyse employee feedback and reasons for departure
Supporting the maintenance and updates of the HR SharePoint site, ensuring that employees have access to the most current HR resources and information
Assisting in drafting, reviewing, and updating HR policies, procedures, and employee handbooks in line with legal and company requirements
Supporting learning and development programs, including talent pipeline initiatives, early career development, and succession planning efforts
Providing administrative support for HR projects, ensuring timely and efficient completion
Assisting in managing employee benefits programs, responding to employee queries about entitlements, and assisting with the administration of benefit schemes
Contributing to diversity and inclusion initiatives, promoting an inclusive and equitable work environment
Supporting the long-service award process, ensuring recognition programs are executed according to policyMaintaining accurate and confidential employee records, including updating HR systems with essential data (such as new hires, leavers, and employee changes)
Assisting with the onboarding process, ensuring that new employees have a seamless and positive introduction to the company
Providing general administrative support to the HR team, including scheduling meetings, preparing documents, and responding to inquiries
Supporting recruitment activities, including assisting with job postings, coordinating interviews, screening candidates, and supporting hiring managers during the recruitment process
Training:
HR Support Level 3 Apprenticeship Standard
Training Outcome:
HR Advisor / Coordinator
Employer Description:GEA is one of the world's largest suppliers to the food, beverage and pharmaceutical industries. Our portfolio includes machinery and plants, as well as advanced process technology, spare parts and comprehensive services. We are guided by a strong sense of purpose, and our more than 18,000 dedicated employees work hard to improve the sustainability and efficiency of manufacturing processes worldwide.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Working in the busy main entrance / reception area of school, receiving visitors in a professional manner and referring to appropriate colleagues
Answering telephones and recording accurate messages
Use of ICT packages to support the smooth running of the school
Updating and maintaining databases, filing systems and photocopying
Despatching and receiving / opening post and other material and ensuring prompt despatch to appropriate staff
Ensuring appropriate attention is given to your own health and safety, and the safety of your colleagues and visitors, following established procedures
Working within current Data Protection requirements, Information Sharing protocols and guidelines
To attend training as determined appropriate by the Council in relation to working practices and the Apprenticeship programme
All employees have a responsibility to undertake training and development as required
They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees.
All employees have a responsibility of care for their own and others health and safety
The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by management. Variation may also occur to the duties and responsibilities without changing the general character of the post.Training:All training will be delivered in the workplace. Training Outcome:Potential for permanent position on successful completion.Employer Description:The Oaks Secondary School, a large, local authority school for young people with special educational needs, is seeking an Apprentice in Business Administration. Located in South West Durham, The Oaks provides an inclusive and enriched curriculum for over 340 pupils. With a strong ethos of high expectations, the school has consistently achieved 'Outstanding' ratings in Ofsted inspections. As part of the South West Durham Learning Federation, we work closely with other schools to offer a positive learning experience. This apprenticeship offers the chance to support the school’s administrative functions, working alongside experienced professionals in a dynamic educational setting.Working Hours :37 Hour working week - Term time only - 8.30am - 4.30pm Monday - Thursday 8.30am - 4.00pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Act as the first point of contact for new customers, offering advice regarding set-up and usage
Troubleshoot a variety of basic technical issues (hardware and software)
Work closely with senior support staff to resolve more complex technical issues
Keep up to date records of clients interactions, bug fixes, updates to process etc
Ensure business SLA’s are maintained
Ensure personal KPI’s are achieved
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:
Upon successful completion of this apprenticeship, you may have the opportunity to join the business permanently or progress onto a more advanced apprenticeship
Employer Description:Shiptheory is a leading SaaS ecommerce shipping platform that helps retailers streamline their fulfilment process through innovative, time-saving and intelligent software, removing friction and human intervention wherever possible. Automation is king.
We are continually looking for opportunities to grow our product and team. We have built Shiptheory without external funding by remaining lean, moving quickly, and working collaboratively with our users to build a platform that adds immediate value and solves problems.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Key Responsibilities:
Administrative Support: Provide administrative support to programs and internal teams.
Draft and edit communications copy (e.g. press releases, publications, social media posts).
Assist in maintaining web content and executing social media strategies.
Facilitate effective internal communications. Maintain calendars and appointments.
Communication: Respond to emails and phone inquiries in a professional manner, providing information to colleagues and external partners.
Support Growth & Communications Lead with varied tasks i.e. posting content on social media channels, and providing general admin support such as research, data entry and proofreading.
Draft initial versions of content for publication, including social media posts, emails, and internal reports.
Scheduling: Help coordinate meetings, maintaining calendars and appointments.
Training:The apprentice will benefit form blended learning. Combining in-house training with fortnightly day release at the training centre in Worksop. Successful candidates will benefit from working within the work setting and also classroom based learning with a designated tutor and other apprentices. Training Outcome:
Upon completion of the apprenticeship the successful candidate will gain full time employment within the organisation and progression opportunities which may include additional courses.
Employer Description:Nottinghamshire Mind is a leading mental health charity dedicated to supporting individuals and communities in Nottinghamshire. Our mission is to promote positive mental health and well-being, offering a range of services, including counselling, workshops, and outreach programs. We strive to empower individuals to take control of their mental health, reduce stigma, and create a society where everyone can thrive.
You will be enrolled in the Business Administrator Level 3 apprenticeship standard, gaining valuable skills and knowledge to support your career in administration and office management.
What We Offer:
· A supportive and inclusive work environment.
· Opportunities for personal and professional development through training and mentorship.
· Experience in the non-profit sector, specifically in mental health support.
· A chance to make a meaningful impact in the lives of individuals and communities.Working Hours :The working week can typically be worked between Monday - Friday, 09:00 - 17:00. There may be some requirements to work evenings to at weekends as required to attend specific events etc.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Principal Accountabilities:
First point of contact for all HR and systems queries by telephone and email on a daily basis. Oversee the HR Team email inbox, responding to email enquiries within 24 hours of receipt and in line with Trust policy and practice. Ensure emails are escalated to an appropriate member of the HR team, if unable to respond to query.
As directed by the Senior HR System and Pensions Administration Officer, assist with the regular monthly checks of academies Teachers Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) payroll and pension reports, managed by the Trust’s Payroll Bureau Service, ensuring corrections are uploaded to Payroll Bureau.
In conjunction with HR colleagues, analyse and produce data and reports for both the Trust and academies to complete or inform statutory returns and other management information reporting purposes with accuracy and within timelines required e.g. School workforce census, Single Central Record, monthly ONS surveys, staff surveys, missing data reports, sickness absence reports, long service annual leave increases etc.
Provide effective and timely administration of the online Trust benefits schemes and other such initiatives or HR provision e.g. Sodexo Benefits platform, NUS card, Specsavers Eye care vouchers, Occupational Health referrals etc.
Support the Recruitment Co-ordinator in all areas of the candidate journey from recruitment to onboarding, including recruitment fairs, supporting academies with advertising job vacancies, producing contracts of employment and maintaining a register of candidates interested in working for the Trust. Working with the Recruitment Co-Ordinator and academy HR staff, utilise the Access recruitment platform to progress applicants through the process to conclusion. Using Trust templates, ensure documents are uploaded correctly on to the HRIS in accordance with procedure.
Support the Head of People & Development with ensuring the Apprenticeship digital account is up to date and that it is updated with new apprentices and staff leavers.
Produce Trust ID cards within 2 weeks of an academy’s request, maintaining the database to ensure it is kept current, accurate and secure. Responsible for the ordering of lanyards and maintaining sufficient supplies.
As directed by HR team colleagues, ensure the HR pages of the Trust’s website and portal are up to date, including uploading and removing documents, with an effective filing system in place to ensure policies and documents are accessible for authorised users. The system in place should enable an effective and smooth central HR operation with academies able to easily locate current policies, guidance, procedures and templates.
Support the HR team with the ongoing development and updating of the HR manual, Central HR Manual and Systems and Payroll manuals. As directed update the manuals ensuring the most up to date version is available on the Trusts’ portal.
Support the Head of People & Payroll with the setting up and administration of meetings such as the HR & Finance Network and Joint Consultative Group. Ensure meeting invites are sent out in a timely manner, along with the agenda and minute meetings as required.
Support the HR team become a paperless office environment, by ensuring existing paper files are stored electronically. Assist with general administrative office tasks such as photocopying, arranging and servicing meetings and HR training events, managing calendars, updating and reviewing documents and providing administrative support to the HR Team.Training:HR Assistant level 3 standard.
20% off the job training.
Tutor support via online platform 'bud'.Training Outcome:Permanent role considered on completion of the apprenticeship.Employer Description:The decision made by University of Chichester in 2012 to become an Academy Sponsor was a carefully considered but wholehearted one. The University has an education heritage that goes back over 180 years, it has been training teachers and innovating in education from the beginning and has a strong partnership programme working with 600 schools across the regionWorking Hours :Monday - Friday - all year round 8.30am - 5.00pm, 37 hours per week total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Initiative....Read more...
Role & Responsibilities:
As a Business Support Apprentice, you’ll be an integral part of our team, providing essential administrative and business support to help keep our operations running smoothly.
Key responsibilities include:
Assisting with day-to-day administrative tasks, including data entry, filing, and managing correspondence.
Supporting the department with scheduling meetings, preparing reports, and handling internal communications.
Managing office supplies and ensuring the smooth running of office systems.
Assisting in maintaining and updating our records and databases.Engaging with stakeholders and responding to inquiries. professionally and efficiently.
Providing general support to team members and management.
What We Offer:
A comprehensive apprenticeship training program leading to a Level 3 Business Administration qualification.
Hands-on experience in a supportive and collaborative team environment.
Ongoing mentoring and professional development opportunities.
The opportunity to build a career in a with room for future advancement.
What We're Looking For:
A keen interest in business administration and developing a career in this field.
Good communication and interpersonal skills.
Attention to detail and a proactive approach to work.
Organisational and time management skills.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
A willingness to learn and adapt to new tasks and challenges.
A positive attitude and the ability to work well in a team.
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship.
Theoretical training will be Biweekly with the support of the training provider.
Practical training and support will be given in the workplace allowing you to embed your learning in the working environment.
You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The school was founded in Brixton in 1854 to provide an education for the orphaned children of the City of London before moving to the present site, Ashtead Park, in 1926. We have a magnificent site with modern buildings alongside the original Main House set in a stunning 57 acres of parkland. This idyllic setting further supports the wellbeing of our students and staff, as being here, in the park, makes coming to work a pleasure. It looks striking in every season, and we are lucky to have a vast array of wildlife living in our woods. Today, Freemen’s is an independent day and boarding school for students aged 7-18, with a strong ethos of community and service in accordance with the values on which the school was founded. We are proudly co-educational and have been since 1854, which was radical at the time, and we continue to push the boundaries of what’s possible with our forward-thinking, progressive approach.
It is the sister school of the City of London School and the City of London School for Girls, which are both independent single-gender schools located within the City of London itself. All three schools receive funding from the City of London Corporation.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.
The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
First point of contact to all visitors into the college, managing the signing in process to ensure GDPR compliance
To provide high quality and impartial information, advice and guidance to learners regarding provision with an aim to maximise enrolments and learner satisfaction
Manage and advise stakeholders with regards to events and room bookings
Manage and process enrolments for part-time courses contributing to hitting the annual income adult target
Maintain a broad knowledge of the College and courses available to learners, responding appropriately to requests, messages and enquiries within 48 hours
To provide an efficient and informative service to callers, directing enquiries to the relevant areas of the college via telephone, email of Microsoft TEAMS
Support the Safeguarding of all College stakeholders, undertaking regular ID checks of SGS learners and supporting the Duty Manager and Fire Wardens in emergency situations
To communicate progress, absence and provide feedback to the employer, and encourage full support and commitment to the three-way partnership. This would entail regular and open discussion with the employers, making the fully aware of progress and to recommend a way forward to resolve these e.g. adaptation or corrective action, including other learning opportunities and support offered by the college
Manage the collection of learner income in relation to course fees, including tuition, materials, exam fees, academy membership fees, trips and ID card replacements. Signposting them to the college’s payment portal or Money Management Service when required
Invoicing of student’s fees when payment is coming from an external source such as an employer or sponsor who needs to send fees directly ensuring we communicate and comply with financial regulations
To help maintain accurate records of candidates including E-portfolios, learner reviews and general sign-up paperwork in line with the ESFA, funding and other good practice
Manage data collection via enrolments and ensure full compliance with Management Information Systems (MIS) procedures, awarding bodies and the internal Apprenticeship Compliance Team
To ensure the department is adequately resourced for the delivery of courses by ensuring stationery and books are ordered timely
To support the Marketing team by representing the department at college open events attending the minimum of a least one event
To support the college with helping at busy times of year in producing and sending out students joining instructions and large mail shots when necessary
Any other duties as required by the Assistant Principal that are commensurate with the grade
Training:You will attend the Filton Campus of SGS College to complete the learning for the Business Admin Diploma which you will complete alongside the apprenticeship standard.
You will come to Filton Campus on a block release basis. Training Outcome:You will be supported with progression on completion of your apprenticeship. Employer Description:South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects – from business to sport, engineering to media, GCSE’s and A Levels to degree level courses.
Our experienced and passionate staff work hard to help our students achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve “Outstanding” status after being classified as “Good” in our first inspection.Working Hours :Exact hours to be agreed between the apprentice and their manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Job Role:
You will be responsible to the IT Manager and also be working alongside an experienced software tester who will take on a mentorship role towards you, including managing your day-to-day activities.
You will need to demonstrate strong initiative with sound time management and prioritisation skills for different tasks and projects. The post holder will need to deliver highly competent testing documentation and shall be responsible for testing and managing the documentation for a range of software used.
Key Duties and Responsibilities:
To undertake duties as directed/requested by management to support the delivery and implementation of distinct projects; with focus on the reducing still births nationally and internationally
Performing functional, regression, exploratory testing as needed
Capable of performing the following tests:
Functionality, regression, exploratory, validation (including data), smoke, integration/automation, API end-to-end, and UI testing
Put in place testing automation where possible
Able to effectively work with other departments regularly to test various projects
Analyse the requirements and wireframes to prepare the detailed test cases
Execute manual test cases and recording the observations
Reporting defects using JIRA to track bugs and lifecycle
Contribute to documentation of currently running/available services and products
Maintain all testing documentation for current projects
Ensuring every project and product release is completely and robustly tested to the fullest extent possible
Ensuring there is archived documentation of all testing processes for each release
Quality assurance for product releases
Liaising consistently with the developer(s) and the project manager(s)
Engineering the automation of tests that are currently performed manually
Testing optimisation (efficiency and robustness)
Constant evaluation of current software and test to anticipate future issues
Produce maintain and continually improve test strategies for individual projects and the overall organisation
Undertake other duties as may be necessary after consultation with line manager or team leads.
Qualities and Skills:
A proven interest in technology and software testing and a willingness to develop the skills needed for a career as a software tester
Demonstrate excellent communication skills, particularly with highlighting problems, issues, and concerns regarding testing
Fast learner and willingness to self-teach (on the companies’ time) methodologies and technologies around software testing
Sound knowledge of basic testing principles to different types of tests
Background experience or training/education in a testing field
Training:As part of the Level 4 Software Tester apprenticeship standard, you’ll be registered as a member with the British Computer Society and be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning.Training Outcome:Continued employment and career development. Employer Description:The Perinatal Institute is a national not-for-profit organisation set up to enhance the safety and quality of maternity care. It is a qualified provider of
maternity support services, including education and training in standardised maternity records, fetal growth assessment and perinatal audit.Working Hours :You will be working 36 hours per week:
2 days from home (Monday + Thursday)
2 days in the office (Tuesday + Wednesday)
The above schedule is not permanent and subject to change at the full discretion of the company.
Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Event Support: Assist with organising large events, handling administrative tasks such as collating responses, updating spreadsheets, booking rooms, parking, and restaurants
Content Creation: Help write and distribute articles, assist with content ideas, and transcribe podcasts
Social Media Management: Manage and maintain our Instagram and Facebook pages, including providing feedback on ways to improve engagement
Internal & External Communications: Assist with creating emails for AR clients, organising internal communications, and creating forms for outgoing messages
Marketing Support: Capture photos and videos for the team, help create promotional materials, and order marketing items
Miscellaneous Support: Be a valuable resource to the team, assisting with a variety of ad-hoc tasks and projects as needed
What we're looking for:
Enthusiasm for events, marketing, and communications
Strong organisational and multitasking skills
Attention to detail and ability to meet deadlines
Good written and verbal communication skills
Experience with social media platforms (Instagram, Facebook).
A can-do attitude and willingness to learn
Someone who is brimming with fresh ideas and confident enough to bring them to the table
Systems savvy - can use Microsoft Offices, Adobe Photoshop, and Canva
Insurance experience – not essential
Perks:
Hands-on experience with a supportive team
Opportunities to grow and develop marketing and event management skills
A friendly and collaborative work environment
Great annual leave
Ready to jumpstart your career? Apply today and be part of our exciting journey!Training:Multi-channel Marketer Level 3 (A level) Standard Apprenticeship
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training schedule has yet to be agreed upon, further details will be made available at a later date.
This apprenticeship aligns with:
Chartered Institute of Marketing (CIM) for Affiliate
Digital Marketing Institute (DMI) for Power
Data and Marketing Association (DMA) for Individual
Training Outcome:We want to develop and maintain our apprentices within the business. At the end of the apprenticeship, there will be the opportunity for your role to become permanent within the business and to play a key role in its continued success.Employer Description:Momentum Broker Solutions was established in 2010 by MD Howard Pepper. Frustrated by the lack of support services for independent insurance brokers, Howard looked at other countries’ support models and decided to bring the best aspects of them back to the UK. Opening up the insurance market to forward-thinking brokers who wanted to run their own brokerage was his main driver.
Fast forward to today and Momentum is run by a group of experienced, entrepreneurial professionals with a wealth of industry knowledge and proven track records in running successful insurance brokerages. Building on our previous success, we’ve made significant investments in our people and systems. This has enabled us to provide the support independent brokerages need to compete with regional and national players.
Momentum has continued to invest in broking expertise and systems. We’ve added other functions such as marketing and back-office support and created a business hub brokers can access throughout their relationship with us. We’re proud to provide the most comprehensive support available in the UK for independent brokers.Working Hours :Monday to Friday 8.45pm – 5.15pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative....Read more...
This role is perfect for someone looking to gain valuable experience in administration, while receiving comprehensive training. You’ll learn from experienced professionals, and make a real impact for our students.
Provide administrative support across all postgraduate administration functions
Assist with administration in accordance with University policies and procedures, including admissions, reporters, starters & leavers, holiday & sickness records, and extensions
Monitoring and management of the Academic Development shared mailbox. Ensuring all enquiries are responded to or passed to the relevant members of the team
Act as first point of contact for enquiries and correspondence, replying to straightforward enquiries and escalating others to senior members of the Academic Development team as appropriat
Management and maintenance of the Institute and University information systems, including inputting records
Preparation of departmental communications and formal letters
Organise small-scale events or meetings (book rooms, order refreshments, send out invites and directions etc.), and organise routine travel arrangements
Assist with the organisation of larger events including the induction sessions, wellbeing initiatives and training courses
Assist with maintaining filing and data management to GDPR standards
Assist the Academic Development team with the ongoing development of processes and project work.
Training:The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;
• Level 3 Diploma in Business Administrator (optional) • Business Administrator – Knowledge, Skills and Behaviours. Functional Skills Maths and English Level 2 (exemptions apply)
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.
Training Outcome:Although there is no guarantee of a permanent position on completion of the apprenticeship, this could lead to a career in Postgraduate Administration at the University (or another organisation) should a post become available.Employer Description:The Cancer Research UK Cambridge Institute (CRUK CI, www.cruk.cam.ac.uk), housed in the Li Ka Shing Centre, focuses on tumour ecology and evolution. We are one of 4 CRUK core-funded Institutes, the others being the Manchester Institute, The Scotland Institute, and The Francis Crick Institute.
The CRUK CI has a diverse faculty comprising both basic and clinical investigators and aims not only to contribute fundamental discoveries in the basic biology of cancer but also to translate these into the clinic in a way that benefits patients. We have particular strengths in genomics, computational biology, and imaging, and currently devote significant research effort to cancers arising in the breast, pancreas, brain, and colon.
Our underlying philosophy is that only by embracing the full complexity of human cancers will we be able to devise new and effective treatment strategies. This leads many of our groups to examine questions relating to tumour heterogeneity, both between and within individual patients, with a goal of understanding how genomic and phenotypic diversity impact the course of disease development and its response to treatment. We also study the ecology of tumours, probing how interactions between tumour cells and the normal cells of the patient influence their respective behaviours. This includes immune cells but extends to other cell types of the stroma and vasculature. Overall, the Institute seeks to build within areas of strength but is also keen to extend our reach to other cancers of unmet need.
We are a core-funded Institute, receiving generous and flexible support from CRUK, which is meant both to provide a state-of-the-art research environment and to enable investigators to engage in high risk/high reward and/or long-term strategic research programs that would be unlikely to be funded by other mechanisms. We are currently supported by 12 core facilities, whose remits range from genomics and proteomics to whole animal imaging. We also benefit from a dedicated, professional administrative staff.Working Hours :Monday – Friday 8.30 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist in providing first-line support to clients via phone, email, and remote access.
Troubleshoot and resolve basic IT issues related to desktops, servers, networks, and applications.
Escalate complex issues to senior engineers while learning advanced troubleshooting techniques.
Participate in the setup, configuration, and deployment of hardware and software for clients.
Monitor client systems and networks, responding to alerts and performing regular health checks.
Document and update tickets in the service desk system, ensuring accurate tracking of all incidents and resolutions.
Help maintain and manage client backups, security software, and updates.
Learn and develop proficiency with various tools and platforms used by the MSP (e.g., RMM, ticketing systems, etc.).
Assist with project work such as migrations, network installations, and system upgrades.
Provide excellent customer service and maintain strong relationships with clients.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:
Potential for to progress in the company
Employer Description:Probado was formed in West Yorkshire in 2007 by Martin Jones and Gordon Maclean, who both have long standing IT careers. The goal was to create an ICT Services company with a difference. Since then, Probado has established itself as a trusted advisor to charities, local businesses and clients in the legal sector by delivering bespoke services packages.Working Hours :Monday to Friday, 9.00am to 5.00pm, with a 30 minute lunch break.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Develop an understanding of how core financial accounting systems underpin and support financial and service management.
Support with the provision of financial information, to other finance team members and to the wider council.
Contribute to the production of financial accounts as appropriate.
Assist with the provision of relevant information for forecasting, business cases, costing information for continuous budget review and annual budget setting.
Carry out financial reconciliations and undertake basic costing calculations.
To input data into the Council’s records and payment systems (Agresso, CIVCA) enabling payments to be made.
Deal effectively with a range of stakeholders using appropriate communication methods to deliver accurate and timely results.
Working as part of a Team, you will be expected to attend and contribute to team meetings and be able to observe and contribute to operational finance meetings.
Expected to work on own initiative, managing designated work in accordance with agreed timescales and to agreed standards.
Training:
Intermediate Level Apprenticeship in Accounts / Finance Assistant (Standard)
Level 2 Knowledge, Skills and Behaviours
Level 2 AAT Foundation Certificate in Accounting
You will cover the knowledge through attending the AAT Level 2
class at college and also receive work based assessor visits to
build a portfolio of evidence covering the knowledge skills and
behaviours as detailed within the apprenticeship standard
Functional Skills in English and maths (if required)
Qualification achieved: Level 2 Accounts or Finance Assistant
Training Outcome:Whilst we cannot guarantee a position following the completion of the apprenticeship, we do have an excellent track record of keeping our successful apprentices in the organisation.
This qualification will ensure you gain a good understanding and experience of accounting and financial services which will open many opportunities for further study and roles either within the local authority or with an external employer.Employer Description:Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create.Working Hours :Monday to Friday 9am to 5pm, except for college release. Flexible and hybrid working policies may apply.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
NGS Security Ltd is recruiting for a commercially aware, confident, Sales and Marketing Executive who will play a crucial role in driving the growth of the company by developing and executing marketing strategies and managing the sales pipeline. The focus will be on lead generation, customer acquisition and brand awareness, using data-driven approaches to optimise results and building long-term client relationships.
Day-to-day duties may involve:
Sales-Focused Responsibilities:
Develop and implement strategies to generate leads and convert them into customers
Manage the sales pipeline
Collaborate with the sales team to identify and pursue new business opportunities
Marketing-Focused Responsibilities
Plan and execute digital marketing campaigns, including email marketing, social media, and paid advertising
Conduct market research to identify trends and optimise targeting
Use marketing automation tools to track and analyse campaign performance.
General Responsibilities:
Work closely with the commercial team to align sales and marketing strategies
Provide regular reports on sales and marketing performance to senior management
Training to be provided:
Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role. Dependent on the learner's prior knowledge.
Working Week and Hours:
Monday to Friday - 9am to 5pm (1 hour for lunch unpaid)
Office based Salary:
National Minimum Wage
Address:
210 Heyford Park, Camp Road, RAF Camp, Heyford OX25 5HA Website: https://www.ngssecurity.co.uk/ Start date: ASAP
Training:Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role. ● Sales Executive Level 4 ● Functional Skills in Maths, English and ICT (if required)Training Outcome:Future permanent position within one of our 4 divisions (catering, cleaning, security and events).Employer Description:We supply security guarding services to Universities and Purpose Built Student Accommodation (PBSA) facilities.
Our combined cleaning and security offerings reduce costs, increase operational efficiency and reliably support our clients’ business goals.Working Hours :Monday to Friday
9am to 5pm (1 hour for lunch unpaid).
Office based.Skills: Communication skills,IT skills,Initiative,Organisation skills....Read more...
Assist in providing first-line support to clients via phone, email, and remote access.
Troubleshoot and resolve basic IT issues related to desktops, servers, networks, and applications.
Escalate complex issues to senior engineers while learning advanced troubleshooting techniques.
Participate in the setup, configuration, and deployment of hardware and software for clients.
Monitor client systems and networks, responding to alerts and performing regular health checks.
Document and update tickets in the service desk system, ensuring accurate tracking of all incidents and resolutions.
Help maintain and manage client backups, security software, and updates.
Learn and develop proficiency with various tools and platforms used by the MSP (e.g., RMM, ticketing systems, etc.).
Assist with project work such as migrations, network installations, and system upgrades.
Provide excellent customer service and maintain strong relationships with clients.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:
Potential for to progress in the company
Employer Description:Probado was formed in West Yorkshire in 2007 by Martin Jones and Gordon Maclean, who both have long standing IT careers. The goal was to create an ICT Services company with a difference. Since then, Probado has established itself as a trusted advisor to charities, local businesses and clients in the legal sector by delivering bespoke services packages.Working Hours :Monday to Friday, 9.00am to 5.00pm, with a 30 minute lunch break.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
The successful applicant will work within an office environment. You will be involved in a wide variety of administration and customer service tasks. You will deal with queries, both in person and by telephone, and provide information and advice about the service.
Tasks may involve:
Making and receiving telephone calls, ensuring messages are forwarded on to relevant staff
Typing of letters
Photocopying
Scanning
Filing and maintaining internal documents
Emailing information and messages to staff
IT duties using Microsoft package including Outlook, Excel and Word
Data input
Excel spreadsheet use
Submission of applications
Procession of documentation in relation to applications
Chasing of documentation
Proactive customer contact and communication.
Dealing with customer queries in relation to their monies and their investments assisting with withdrawals
Report writing
Research in preparation for client recommendations
Training:As well as on the job training, you will complete a Financial Services Administrator Level 3 apprenticeship standard. This will include working towards CF1 or R01 via the CII.
This will include:
Financial Services Administrator Level 3 Apprenticeship Standard
CII CF1 or R01 - Financial Services Regulations & Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 or R01 digital study book and exam entry
Fortnightly workshops for CII exams from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
Functional skills if needed
Training Outcome:
We believe that by working in our organisation you will be given the opportunity to develop the knowledge, skills and experience that will allow you to be successfully employed in the future in the financial services sector
Employer Description:A well respect wealth management firm advising on a range of products. Growing and protecting clients wealth in the safest possible way using goal based financial planning.
We are a small young company growing fast and offering tremendous opportunities to those seeking a great long term career in financial services.Working Hours :Monday to Friday, 9.00 to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
As an IT Support Apprentice, you will:
· Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
· Work as part of a team to resolve incidents and requests within a given SLA.
· Work with our 3rd party support providers to ensure incidents are resolved.
· Liaise with end users to ensure they are kept informed about the progress of their issue.
· Be able to diagnose and resolve common software and hardware issues.
· Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Training to be provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
· Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
· Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
· Prioritise systems support tasks and monitor and maintaining system performance
· Maintain regulatory, legal and professional standards.
· Support the information systems needs for your business.Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance, and on open positions at the time of completion.Employer Description:VetPartners is a leading veterinary group based in York. We support all veterinary practices across the group, including around 650 practices across UK and Europe.Working Hours :Monday - Friday
Shifts TBC.Skills: IT skills,Attention to detail,Organisation skills,Customer Service Experience....Read more...
Content Creation
Manage social media profiles such as Facebook, X, LinkedIn & Instagram
Monitor and report on social media campaigns
Image – Creation and editing using Photoshop, InDesign and/or Illustrator
Copy – Writing compelling copy
Video – Recording and editing using Premier pro
Ensure the content and format adhere to brand guidelines
Assist with branding, design and content for presentations and proposals
Web
Manage website
SEO
Analyse and report data with Google Analytics
Uploading and editing images and copy
Outbound
Run and monitor campaigns
E-mail and newsletter marketing
Market research
Ads
Paid social – Run and monitor campaigns
Training:MCM
This role incorporates at least six hours of paid study time per week, including one day per month in person at the Creative Process Training Centre in Brighton. Make sure you can travel to Brighton for this.
Please note this is a full-time role/training position recruiting now.Training Outcome:On completion of the apprenticeship we would be happy to discuss a permanent full time role and with the evolution of the business we would love to discuss pathways to team leader and management positions.Employer Description:The Delta Protection Group has been in business for around 2 years and incorporates a number of businesses and brands all primarily based around the security industry.
This is a really exciting period of growth for the group as we gain new clients and implement our long term plans of adding to our brands and launching our own training academy.
Delta is special because of the amazing people that make up our teams, and they are given the tools and freedom to do amazing things which in turn helps us to provide ‘the ring of steel’ to help keep our customers safe and sleeping better at night.
We believe that a formidable digital presence is essential for the success of our projects and growth and so we take very seriously the position that is responsible for this. Ultimately there is no limit to where this job can go! Where will you take us?Working Hours :Monday to Friday, 09:00 - 17:00 -35 hours per week.
Hybrid – Our Operations office in Manor Royal Crawley and remote.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Designing and Completing Website Projects for Clients.
Taking briefs from clients and designing previews and amending to suit client’s needs all the way to sign off.
Communicating with Clients on Projects to ensure completion and customer satisfaction.
Liaising with the Sales & SEO Team to ensure tasks have been completed in regard to technical SEO.
Uploading Content to existing sites that you will get from the SEO Team.
Familiarity with content management systems (CMS) and e-commerce platforms.
Knowledge of SEO principles and best practices.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to:
• Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication• Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies• Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives• Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement• Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-making• Strategically plan, execute and manage comprehensive marketing campaigns across an array of digital and traditional media platforms• Develop, understand, and apply marketing briefs and plans to ensure alignment with business objectives and brand consistencyTraining Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:We are a family-run digital marketing agency that is serious about providing the best online presence in the southeast. we have won national awards for our marketing campaigns and will be looking to go into the UK marketing awards this year to try and be the best in the UK. We are a small agency that portrays itself as being more of a boutique agency.Working Hours :Monday to Friday. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Patience....Read more...
