Assisting qualified technicians with routine servicing and scheduled maintenance of cars
Supporting in the diagnosis of mechanical and electrical faults using industry-standard diagnostic tools and equipment
Learning to repair or replace faulty parts and components, including brakes, suspension, steering, exhaust systems, batteries, and more
Carrying out vehicle inspections to ensure roadworthiness, safety, and compliance with relevant standards
Maintaining a clean, organised, and safe working environment in line with health and safety regulations
Completing service records and job cards accurately, documenting all work undertaken
Communicating effectively with colleagues to ensure smooth workflow and customer satisfaction
Attending off-site training sessions provided by the apprenticeship training provider to develop theoretical knowledge and meet qualification requirements
Demonstrating a positive, proactive attitude and a commitment to continuous learning and development
Supporting general workshop duties, including stock control, tool care, and equipment checks
Training:
Motor Vehicle Service and Maintenance Technician – Light Vehicle
A bespoke programme of technical and vocational training
Functional skills in maths and English if applicable
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Thompson and Smith Ltd is a well-established, customer-focused motor dealership with a proud reputation for delivering exceptional service and value. Led by Ian Smith, our close-knit team combines decades of experience in both vehicle sales and aftersales support, offering customers expert advice, high-quality vehicles, and traditional service values.
From nearly new and used cars to light commercial vehicles, our stock is immaculately prepared and available with nationwide delivery. Our modern workshops are equipped with the latest diagnostic technology, ensuring high standards of maintenance and repair. We are committed to developing new talent and take pride in supporting the next generation of motor trade professionalsWorking Hours :Shift patterns tbc. Operating hours Monday-Friday 8.30am-5.30pm, Saturday 8.30am-5pm, Sunday 10am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
As a Plant & Hydraulic Apprentice at Truck Cranes LTD, you’ll work alongside experienced engineers to maintain, service, and repair heavy lifting equipment and hydraulic systems. Your day-to-day tasks will include:
Assisting with routine maintenance of cranes and plant equipment
Learning to diagnose and repair hydraulic, mechanical, and electrical faults
Supporting the inspection and testing of machinery to ensure safety and performance
Helping with part replacements, fluid checks, and system calibrations
Keeping accurate service records and learning to use technical documentation
Working both in the workshop and on-site under supervision
Following strict health and safety protocols at all times
Throughout your apprenticeship, you’ll gain practical experience and technical knowledge while working toward a recognised qualification in plant maintenance or engineering.Training:The training will take place at Truck Cranes LTD, Rugeley WS15 1UZ and at customer sites. The training will take place daily.Training Outcome:Career Progression After the Apprenticeship.
Upon successful completion of the apprenticeship, you’ll be well-equipped to take on a full-time role as a Plant & Hydraulic Engineer or Service Technician within Truck Cranes LTD.
With experience and continued development, your career path could progress to:
Senior Engineer/Technician – handling complex repairs and leading site work
Field Service Engineer – independently managing on-site jobs for customers
Workshop Supervisor – overseeing a team of engineers and managing workloads
Technical Specialist – focusing on diagnostics, hydraulics, or electrical systems
Engineering Manager – leading projects, supporting apprentices, and driving improvements
You’ll also have opportunities to gain further qualifications, manufacturer training, and industry certifications as you grow within the business. Truck Cranes LTD is committed to developing talent and promoting people from within, so your future is in your hands.Employer Description:Truck Cranes LTD is a trusted name in the lifting solutions industry, known for delivering high-quality crane hire and lifting services across the UK. With years of experience and a strong commitment to safety, innovation, and customer satisfaction, we support projects of all sizes — from small-scale jobs to major infrastructure developments.
Our team takes pride in offering reliable equipment, expert advice, and exceptional service. As we continue to grow, we’re dedicated to investing in new talent and providing opportunities for development and progression within a dynamic, supportive working environment.
Learn more about us at www.truckcranesltd.co.ukWorking Hours :Monday - Friday, 8AM - 6PM.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV–400kV), data centre & exchange sites.
If you’re a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc. I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Project management & delivery
• Routine maintenance
• Repair & fix
• Support & troubleshooting
• Assurance activities
• Support network installations
• Solution implementation & configuration
• Technical testing
• Order fulfilment
• Process management
• Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor. This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
• Operational activities including Network configuration & integration of customer equipment
• Ensure the project is completed to the quality & health & safety standards required
• Complete project documentation as required by the project engineer
• Monitor progress against plans & recommend corrective actions
• Identify issues & risks & escalate appropriately
• Provide timely & quality communication to all stakeholders
• Ensure technical, test & quality plans as agreed are delivered to the project engineer
• Ensure the necessary project administration is carried out
• Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
• Completion of nominated RMI activities
• Recommend improvements & cost reductions were identified
• Completion of customer minor orders
• Carry out pre & post configuration testing to ensure error free installation
• Provide technical representation at customer & project related meetings
• Ensure quality assurance is maintained
• Maintain associated customer & network documentation
• To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• LAN & WAN internetworking skills
• Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
• Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
• Exposure to fibre optic, radio HRF or microwave radio networks
• Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
• Power Systems including SCADA & protection
• Proficiency in DC & AC technologies
• Extensive experience in network installation & support
• Strong customer service, problem-solving & communication skills
• Ability to work independently & within a structured team environment
• It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Remote Service Engineer job has arisen to join an industry leader in the design and development of the latest traffic management technology.
The successful candidate will have a strong track record in technical service engineering and will work on a remote first basis, with infrequent travel to sites in the UK.
Skills and Responsibilities of this Service Engineer job are:
Strong technical expertise in Engineering (Hardware & Software)
Remote/site technical assistance (On-call work)
Deliver exceptional customer service experience
Continuous improvement of processes
Able to cover the region of London to Manchester
Additional benefits of the position:
On-call remuneration
Remote work
Private healthcare
This Remote Service Engineer job gives the opportunity to join a highly successful technology company and play an important role in their projects going forward.
To apply for this Remote Service Engineer job, covering London to Manchester, please send an up-to-date CV to Ben Wiles at bwiles@redlinegroup.Com or call 01582 878816 or 07471181784.....Read more...
You’ll be responsible for managing installations, resolving faults, and ensuring data accuracy, all while delivering excellent service to our customers and working closely with our third-party engineering partners.
Key Responsibilities:
Outbound Calls: Proactively contact customers to schedule smart meter installations
Data Validation: Ensure the integrity and accuracy of smart meter data
Smart Metering Operations: Use our CRM system to manage, triage, and maintain smart meters
3rd Party Coordination: Liaise with our external engineering partners to coordinate and oversee successful meter installations
Fault & Emergency Handling: Identify, triage, and resolve smart meter faults and emergencies
Problem Solving: Investigate meter issues, identify root causes, and implement solutions
Administrative Tasks: Perform general administrative duties to support metering operations
Cross-Department Collaboration: Work closely with internal teams such as Customer Service to resolve customer issues quickly and efficiently
Skills & Qualifications:
Experience: Prior experience in administration, customer service, or a similar role is preferred but not essential
Analytical Ability: Strong numerical and analytical skills with a knack for spotting inconsistencies
Attention to Detail: High level of accuracy in handling data and documentation
Time Management: Ability to prioritise and manage multiple tasks efficiently
Technical Proficiency: Comfortable using office software such as Excel
Communication: Professional, confident, and clear communicator - both written and verbal
Training:
This role is supported by a Business Administration Level 3 apprenticeship standard qualification including Functional Skills in maths and English (if required), delivered by the apprenticeship college
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard
Ongoing skills coach support will also be provided
Training Outcome:
Upon completion of the apprenticeship you will have an opportunity to continue in the organisations as a permanent member of staff
Employer Description:TruEnergy is an Ofgem licensed energy supplier offering bespoke contracts for businesses and is the supplier of choice for utility splitting companies.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Store Assistant to support the Directors and Volunteers in the store by providing customer service
Stock management
Keeping the store clean
Café service
Serving customers from the till
Post Office customer service
Training:
20% of the working hours will be allocated to the apprenticeship
A face-to-face meeting once a moth will take place in the workplace
Training Outcome:A full time role will be offered after a succesful apprenticeship is completed (subject to review). Employer Description:A village store is integral to a community and a lifeline for many people who for whatever reason cannot easily get out and about. We’re a store with a mission to serve not just our village but the wider community.
We want to make it easier for our residents to do their shopping.
We want to make it a venue for visitors.
Given our location, Detling Community Store is a handy stop off for walkers, cyclists and visitors coming along the Pilgrims Way. We’re open 7 days a week. So why not take a break in our coffee shop, admire the views and sample one of our local cakes. We've got bike parking, and tools if you need to fix your bike. We'll also fill your water bottles for free, and have a water bowl for our doggy visitors too.
And we want to make it a destination point for the wider community too.
If you want to shop with a conscience, our community store is not only convenient but green. We’ve said no to plastic and yes to paper bags. We have a range of refillable items, including washing up liquids, soaps and oils.Working Hours :Monday-Saturday 8:00am - 4:00pm
Wednesday & Sunday 8:00am - 1:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls, emails & showroom activities in a professional manner
Mail Management: Efficiently handle incoming and outgoing mail.
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Assist various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting the processing of invoices, credits etc.
Filing of paperwork: Supplier delivery note/invoice collation and other documentation
Any other duties as assigned
Training:Business Administration L3 Apprenticeship.
College attendance is required one day a month.Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Experience in the furniture industry is more than 100 years collectively. We have thousands of feet of warehouse space in the UK dedicated to providing a fast and efficient service for our customers.
We are a provider of quality products to the furniture industry, working with clients/customers across a spectrum of Builders/Developers, Architects, Interior Designers, general trades and consumers.
Our team of designers work with the above clients on many significant projects, some of which have already featured on well known TV ‘home improvement type programmes.
Having developed a great reputation for quality products & service, we are now celebrating our 20th anniversary and looking to continue our quest in the strengthening of our business into the future.Working Hours :Monday to Friday 8.00am – 4pm or 9.00am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Data inputting
Updating customer details using a CRM Software system
Processing customer orders
Helping with answering incoming calls
Booking appointments with customers
Responding to email/ social media enquiries
Following up customers enquiries
Face to face and telephone sales
Working closely with the sales team
Training:
Level 2 Customer Service Practitioner
Functional Skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:We have been serving our customers since 2007, providing the best possible service at very affordable prices for all your carpet and flooring needs. We are a family-run business with an ethos of ensuring the customer’s needs come first.
Over the years, we have developed our business and invested in a vast warehouse carrying a wide range of stock. This asset allows The Carpet Stop showrooms to look stunning and lowers prices.
We offer a vast choice of carpets, LVT, vinyl and laminate flooring. We support this with a reliable collection of carpet and flooring services. Check them out!Working Hours :Monday, 09:00-17:30.
Wednesday - Friday, 09:00-17:30. Saturday, 09:30-17:00 (Tuesday & Sunday not working). 30 min lunch.Skills: Communication skills,IT skills,Team working,Sales skills,Excellent telephone manner....Read more...
Deliver excellent customer service and provide a point of contact to visitors and facility users
Provide administrative support for room bookings and the delivery of activities
Support the Collections Manager to help deliver a highly organised archive service
Taking customer payments in pop-up shops and events
Assisting with invoicing and monthly accounts preparation
Working with the Funding Lead and Business Development
Officer to support with income generation and grant applications
Training:
Training will take place Bi-weekly at Truro & Penwith College (Truro Campus)
Training Outcome:As an apprentice, you will be instrumental in helping to deliver a variety of activities, working with a diverse range of people and community groups.Employer Description:The Gardeners’ House is dedicated to the celebrating the unique stories of our community, fostering connections through the shared experience of our surroundings. The restoration of our historic building in Morrab Gardens, Penzance will provide a welcoming space for wellbeing workshops, community-led green projects, and a sensory garden.Working Hours :Monday to Friday 9am to 5pm
(with occasional Saturdays)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Time Management Skills,Reliable,Flexible,Passion for Helping People....Read more...
Conducting inspections to monitor the conditions of the properties.
Answer the phone and emails to respond to queries and provide excellent customer service.
Log information into our CRM system.
Respond and resolve maintenance issues as required.
Ensure all documentation is up-to-date, including tenancy agreements, compliance certificates, and insurance.
Maintain strong relationships with clients, contractors, and tenants, ensuring excellent service delivery.
Training:The college will provide training in the office, remotely. Training Outcome:Someone completing this apprenticeship can develop a career in Property Management, Lettings, Social Housing or Development. Employer Description:Martyn Gerrard is a North-London based estate agency, which covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes.Working Hours :Monday to Friday, 9am to 5.30pm or 9.30am to 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Driving Licence....Read more...
Answering phone calls
Problem solving
Customer service
Assessment booking
Review feedback
Medication ordering
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Full-time employment / Future employment
Employer Description:We provide a client tailored service, enabling the individual to retain a greater level of independence with our ongoing support.Working Hours :Monday- Friday
9am- 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Flexible,Adaptable,Professionalism,Empathy....Read more...
KITCHEN SHOWROOM MANAGER – KITCHEN REFURBISHMENT – TEESSIDE – FULL TIME – £30,000 BASIC SALARY + BONUS SCHEME Showroom Manager required for our client who are the UK’s leading and award winning Kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.To support the business owner is now recruiting for a Showroom Manager to work from their Yarm branch.THE ROLE
As Kitchens Showroom Manager you will be involved in all parts of the business.You will ensure that the showroom will be a welcoming environment for customers coming to the showroom.You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles etc.You will be processing orders accurately and in a timely manner with suppliers and any 3rd partiesAble to answer questions and handle objections from prospective clientsConverting leads into appointments (and ultimately sales) by delivering an excellent customer journeyEnsuring commercial performance of the store is in line with company expectations and targetsHelping the Showroom to meet sales targets through proven relationship selling techniques, excellent customer service skills and through the setting and monitoring of KPIs and objectives.Lead, manage and motivate the showroom teamEnsure that orders are processed and admin duties are carried out.Ensure that the kitchen is fitted and the customer is satisfiedFull Time Permanent PositionYou will be working from the Yarm showroomThe role will involve working Saturdays on a rota basis
THE PERSON
The successful Kitchen Showroom Manager will ideally have similar experience within kitchens, bathroom, bedrooms etc. (KBB)Experience dealing with trades and sub-contractors would be advantageous.Must have strong sales experience and sales abilityExperience of using and utilising social media is highly desirableAttention to detail and an organised, methodological approach is essential.You must be IT proficient, about to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsLive within a commutable distance to Yarm branch
THE PACKAGE
£30,000 Basic SalaryBonus SchemeMarket leading organisationCompany Benefits
Follow us on twitter @ awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyKITCHEN SHOWROOM MANAGER – KITCHEN REFURBISHMENT – TEESSIDE – FULL TIME – £30,000 BASIC SALARY + BONUS SCHEME ....Read more...
Holt Executive has partnered with a leading global connectivity provider, offering services to a global customer base, across maritime, enterprise, defence & government sectors.
Our partner is seeking a Sales Manager UK Government & Defence who will be responsible for generating new business and managing existing accounts within the UK Government and Defence sectors. This role involves promoting a holistic range of products and solutions, actively seeking new opportunities, and ensuring alignment with future market needs.
Key responsibilities, skills, and experience for the Sales Manager UK Government & Defence:
- Develop and execute strategies to market and sell products and services to new and existing customers.
- Manage new sales enquiries, coordinating closely with the Group Sales Director.
- Cultivate and maintain strong relationships across all levels with assigned customers.
- Collaborate with the Business Development and Technical Services teams to enhance service delivery and product offerings.
- Provide dedicated sales support to key customers, ensuring timely follow-ups on all sales and service requests to maximize customer retention.
- Prepare accurate quotations in line with company guidelines.
- Maintain a comprehensive awareness of market conditions and customer activities.
- Keep the sales database updated with new leads and quotes.
- Create and update strategic account plans for key customers and territories.
- Prepare sales budgets, forecasts, and detailed reports on market and sales activities as needed.
- Ensure timely issuance and signing of contracts and purchase orders to meet customer delivery timelines.
- Participate in and contribute to market initiatives to enhance customer awareness of offerings and generate new leads.
- Maintain up-to-date knowledge of product portfolio to effectively promote all offerings.
- Engage in additional sales-related initiatives such as exhibitions and seminars as required.
Key requirements for the Sales Manager UK Government & Defence:
- Eligibility for SC security clearance within the UK.
- Profound knowledge of maritime NAVCOM solutions and a strong commercial awareness.
- Flexibility in work hours and willingness to travel extensively.
- Excellent interpersonal skills and ability to work independently.
- Able to confidently present to engineering teams as well as C-suite executives.
If your qualifications and experience align with this Sales Manager UK Government & Defence opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration.....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
As a member of the Centralised Outpatient Services team, the post holder will have responsibility for answering a wide variety of calls and queries from patients every day. On average, each call handler answers approximately 80 calls per day in a challenging environment.
Reporting to the Outpatients Team Leader, the post holder will ensure the responsive and professional standards of the North Bristol Outpatients Team are always maintained.
We are looking for talented individuals willing to work hard, with a positive attitude and with a flexible approach to change who can make a significant contribution to the important work of this highly performing team.Training:This role includes the study of the nationally recognised apprenticeship standard - Level 2 Customer Service Practitioner and will include:
Gaining a nationally recognised qualification via our dedicated onsite Apprenticeship Centre.
Having dedicated 1:1 tutor meetings monthly, and attending classroom lessons on site at our Learning and Research building every month.
Gaining knowledge of the structure, function, and values of the NHS and an understanding of the scope of their role within customer service.
Developing skills to identify customer needs, preferences, and expectations, and how this can enhance the overall customer experience through effective communication and problem-solving, as well as much more.
A wide range of support resources available to you, and time given to study and attend lessons. As well as access to peer and mentor support.Training Outcome:We have over 350 careers in the NHS, so progression could be into various roles.Employer Description:There are over 12,000 reasons why North Bristol NHS Trust is a place to be #NBTProud of. We support and care for every member of staff, every carer, every visitor, and will always put the patient first.Working Hours :37.5 hours per week. Shifts TBC (Contact Centre opening hours 08:00 - 17:00, Monday to Friday, part time applicants considered).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester. For the successful Travel Consultant our client is offering:
Salary up to £26,260.00 Per Annum + OTEThis is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern (e.g. 3 week days 0900 - 2030 & 1 Weekend Day 0900 - 1730)Permanent Position Benefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance
The role - Travel Consultant:-
Contact customers who have not completed online bookings for holidays and overseas travelComplete bookings with customers whilst on the phoneIdentifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookingsWork to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescaleAssist customers having problems with bookings on the website
What our client is looking for in a Travel Consultant: -
Previous experience working in a sales or customer negotiation contact roles - ESSENTIALTravel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL Outbound customer contact experience / Customer Service - ESSENTIAL Able to work shift pattern to include weekends - ESSENTIAL
Key skills or similar Job titles: Booking Agent, Customer Service Advisor, Holiday Sales Advisor, Travel Agent, Holiday Rep. Commutable From: UK Wide For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Key Duties & Responsibilities
CORE FUNCTIONS
Reception
First point of contact for the company, providing a positive first impression of Groomers / Styling Products UK.
Welcome and greet customers and suppliers who visit Head Office.
Provide 1st line support to customers and suppliers via email and/or telephone, providing them with the information required, or directing them to the correct department if necessary.
Ensure Reception area is clean, tidy and stocked with relevant documentation.
Customer Service
Managing day-to-day customer telephone and email enquiries, ensuring all verbal and written communication reflects our brand values, is error-free and grammatically correct.
Managing and delivering excellent product knowledge to the customer from enquiry to order processing
Assisting in the delivery of the annual Tele Sales budget
Preparing and processing customer telephone orders, offering product alternatives for OOS items.
Printing and counting daily orders; preparing by nominated courier methods for warehouse team
Supporting Customer Service Team Leader to sell through Pre-Love products
Keeping accurate customer account records capturing all transaction information
Booking in freight orders and liaising with our external freight forwarding team and internal Warehouse Teams to confirm customers of their delivery details and any amends/changes
Assisting with the day-to-day management of our Student and College accounts
Working closely with the accounts teams to ensure all customer orders are placed against a valid and commercially viable account.
TRAINING FUNCTIONS
Returns Support
Preparing, Processing and investigating all customer return queries, and advising Line Manager of any issues and trends for further analysis.
Maintaining a clean and tidy returns work area.
Supporting the Line Manager by taking a detailed summary of the customer complaint details.
Ensuring all customer correspondence is correct on the file in readiness for your Line Manager to process.
Dispatch
To carry out the efficient and accurate picking, packing, and dispatch of goods.
Follow company policies on stock control and inventory management.
Contribute to the accuracy of stock takes in line with company policy.
Ensure accurate and timely distribution of stock.
Ad hoc warehouse duties, as required.
Sales & Marketing
Supporting the Sales Team in creation of New Line Forms.
Administration of the Amazon Returns process.
Assistance in ad-hoc Customer requests.
General
Ad-hoc support to wider business where required.
Undertaking additional duties from time to time that reflect the changing needs of the business.
Training:The Apprentice would work towards the Customer Service Practitioner Standard Level 2. This would be through blended learning, live Tutor-led training sessions, both in-person and remote. 1-1 training and reviews and Functional Skills Maths and English Level 1 if required.Training Outcome:This will be a fixed-term contract for the duration of the apprenticeship. The expectation is that for the right candidate there would be the possibility of a permanent role and further personal development. Employer Description:The Groomers story began in the 1990s with a dog groomer, a vet school and an idea to reduce dry, itchy skin and hair loss in dogs. This led to the development of Evening Primrose Oil Shampoo, designed to help restore their coats and replenish their skin. Since then, we have expanded our animal bathing range considerably, and now supply an extensive range of equipment to professional groomers and a full range of pet supplies.
We still manufacture our own brand bathing liquids, including that famous Evening Primrose Oil Shampoo, and are now one of the leading supply companies in the industry, doing our best to provide everything needed to groom pets with care and get amazing results in the process.
We’ve recently introduced our My-Pet platform, especially for pet owners, which brings professional expertise to home grooming.Working Hours :08:30 – 17:00, Monday to Thursday and 08:30 – 16:00 on Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Multi Task,Can-do Attitude....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April) (Plus an £0.50 per hour, store specific location allowance)- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions- Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.71- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Communication skills,Customer care skills,Team working....Read more...
As a Level 2 apprentice in a retail pharmacy, you will be responsible for supporting the work of the registered pharmacist and other members of the pharmacy team.
Your duties may include:
Assisting with the dispensing of prescriptions and ensuring they are accurately labelled and stored
Preparing and dispensing over-the-counter medicines and other healthcare products
Managing stock levels and ensuring medicines are stored appropriately
Providing basic advice to customers about common ailments and over-the-counter medicines
Performing administrative tasks, such as answering the phone, booking appointments, and filing records
Supporting the delivery of pharmacy services, such as smoking cessation and emergency hormonal contraception
Maintaining a clean and safe working environment, including ensuring that all health and safety procedures are followed
Throughout your apprenticeship, you will also be expected to develop your knowledge of the pharmacy industry, including regulations and guidelines surrounding the handling and dispensing of medicines, customer service skills, and general pharmacy practice.
You will work under the supervision of a registered pharmacist and other members of the pharmacy team, receiving support and guidance as you learn and develop your skills.Training:The Level 2 Pharmacy Apprentice will undergo a comprehensive training program that includes on-the-job training and classroom-based learning.
The training will cover various areas such as pharmacy laws and regulations, health and safety procedures, pharmacy practice, handling and dispensing of medicines, customer service skills, stock management, administrative tasks, and common ailments and over-the-counter medicines.
Upon completion of the apprenticeship, the apprentice will receive a nationally recognised Level 2 Pharmacy Service Assistant qualification.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
Blended on/off the job training and location to be confirmed.Training Outcome:As a Level 2 Pharmacy Assistant, you will be qualified to work under the supervision of a registered pharmacist in a pharmacy setting.
Your main duties may include dispensing prescriptions, preparing medicines, managing stock, and providing customer service. With experience and further training, you can progress to become a Level 3 Pharmacy Technician and take on more responsibilities, such as managing a team, providing more complex pharmaceutical services, and working with other healthcare professionals to support patient care.
There may also be opportunities to specialise in areas such as hospital pharmacy or mental health pharmacy. As the demand for pharmaceutical services increases, there is a good demand for qualified pharmacy technicians, and there may be opportunities for career advancement, increased pay, and job stability. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday to Friday, 9.00am to 6.00pm, shifts.
May work one evening and alternate weekends.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
If you are interested in becoming a qualified Field Service Engineer, this role is for you.
Through college study and on-the-job training, you will follow the direction of the Area Service Manager/Field Service Engineer in order to learn about the operation and maintenance of gas-fuelled engines and generator sets.
Undertake, as directed and under supervision, when necessary, the day-to-day servicing, fault-finding, stripping down and rebuilding of engines and ancillary equipment.
Under the supervision and direction of a Field Service Engineer, respond to callouts for mechanical and electrical breakdowns as required.
Assist the Area Service Manager and Field Service Engineers to promote the professionalism of Clarke Energy by dealing with customers in a polite and friendly manner and by maintaining a high level of site house-keeping and personal presentation.
Undertake all other tasks and activities necessary to develop the on-the-jobs skills required of a Field Service Engineer within Clarke Energy.
Attend college and complete all work in accordance with the course timetable and as necessary to successfully complete the apprenticeship.
Observe and follow Health, Safety, and Environmental standards and regulations at all times.
You will be working in various locations across the Midlands.Training:
Level 3 Maintenance & Operations Engineering Technician apprenticeship standard
Level 1/2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:To become a fully qualified engineer.Employer Description:Clarke Energy is a multi-award-winning global business specialising in the engineering, installation and long-term maintenance of distributed energy solutions. We have comprehensive resources to support the engineering of your project with capabilities in computer aided design, mechanical and electrical engineering. We have dedicated teams to support you in delivering quality through the project management, installation and commissioning of your project. We value the provision of reliable maintenance services for your power generation equipment delivered efficiently through our extensive network of service engineers. As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. Across the Clarke Energy group, there are local Service teams providing support in each territory. In the UK, the Service Department is split into two teams, the Service Operations Team and the Aftermarket Sales Team to provide the following service functions to our internal and external customers. Our Field Service Engineers are fully qualified with access to industry specific, accredited training and are expected to utilise both mechanical and electrical engineering knowledge whilst maintaining good customer relationships on a day-to-day basis. They are adaptable and flexible, doing what needs to be done, at the times and locations required.Working Hours :Monday to Friday between 8am to 5pm.Skills: Analytical skills,Attention to detail,Communication skills,Initiative,Number skills,Organisation skills,Problem solving skills,Team working,Time-Management....Read more...
