Job Title: Operations Manager for Leading Food Retailer in LondonSalary: Up to £75,000Location: LondonAre you ready to take your career to the next level? We are seeking a dynamic and experienced Operations Manager to join this thriving food retail business based in the vibrant heart of the city. This is a rare opportunity to be part of a forward-thinking company that leads the market in innovation and quality – one not too be missed!As the Operations Manager, you will play a crucial role in overseeing the day-to-day operations of multiple store locations across London. Your primary focus will be on streamlining processes, enhancing customer satisfaction, and driving business performance.The Operations Manager responsibilities:
Lead, motivate, and develop store managers and teams to achieve excellence in all facets of store operations.Implement strategic operational plans to advance the company's mission and objectives and to promote revenue, profitability, and growth.-Ensure operational efficiency and effectiveness through continuous improvement initiatives.Enhance customer satisfaction and loyalty by optimizing the shopping experience and ensuring high standards of service.
The right Operations Manager
Proven experience as an operations Manager or similar role, preferably in the food retail industry.Strong leadership skills, business acumen, and the ability to drive operational excellence.A proactive manager who is adaptable, enthusiastic, and capable of handling multiple responsibilities in a fast-paced environment.
Job Title: Operations Manager for Leading Food Retailer in LondonSalary: Up to £75,000Location: London....Read more...
Operations Manager - FM Service Provider - Commercial & Residential Contracts - Kent & London - Up to £60,000 per annum CBW are currently recruiting for an Operations Manager to work for an established FM service provider based in Kent. The Operations Manager will have responsibility for the overall strategic management of Commercial and Residential portfolio consisting of cleaning operations, ensuring that all services are performing, and personnel are engaged in their respective roles. You will be responsible for the day to day operations which includes the management of 4-6 Area Managers across 200 sites in London & Kent. In return the company is offering a competitive salary of up to £60,000 based on experience. Hours of work Monday to Friday - 08:00am to 17:00pm Key duties & ResponsibilitiesSupport the Director with new business, quotations, and tender opportunities.Assist with setup of new CRM System.Roll out new systems ensuring they are set up properly and used effectively.Manage and oversee operational processes.Quality Auditing, ensuring Operations Team are carrying out regular audits.Assist Operations Team with new and existing customers.Assist in overseeing the mobilisation process of all new contracts/sites.Monthly meetings with Office Administrators and Operations Team.Staff planning and training.Complaint escalation and resolution.Assist HR Manager with any performance management and disciplinary matters.Travel to meetings with prospective clients, in and around London.Ensuring the highest standards of cleanliness and customer service are maintained at all customer sitesAttend and run monthly management meetingsPackagesUp to £60,000Oyster card / Travel expensesMobile phone allowancePension SchemeCompany LaptopRequirementsExtensive experience in an Operations management role.Experience within Cleaning or Soft ServicesBe a customer service driven individual.Proven track record in operational team management.Able to perform independently or as part of a team.Attention to detail and confidence to be able to present a solution to client needs.Willing to work out of the Kent office and attend sites in London (This is not a hybrid role)Commercially / financially awareHold a full UK Driving license.Send your CV to Brooke at CBW Staffing Solutions for more information.....Read more...
Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers. The focus here is on freshness, sustainability, and customer satisfaction. As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.Key Responsibilities of The General Manager
Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.Ensure compliance with health and safety regulations, food hygiene standards, and company policies.Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.Champion a customer-centric approach and always uphold the highest standards of service excellence.Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager - Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.- Excellent communication, interpersonal, and problem-solving skills.Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000....Read more...
Operations Manager, Inverness
Resolve Recruitment are proud to be working with one of the UKs largest and most established logistics companies. Due to internal movement, our prestigious client seek an experienced Operations Manager to come and join their team in Inverness (Highland). They are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward.
Overview:
You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.
Duties:
Accountable for the management and supervision of the dispatch operation.
Manage, support and develop the operational team
Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
Liaise, support and develop effective working relationships with internal and external customers
Ensure operational compliance including H&S
Assist the Regional Manager in ensuring all operational performance standards are met
Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
Ensure and monitor effective use of driver and vehicle resources
Establish and develop working relationships with the customer
Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
Some UK travelling maybe required.
Requirements:
MUST HAVE A TRANSPORT MANAGERS CPC
Knowledge of Drivers Hours, Tachograph and WTD legislation.
Knowledge of Health & Safety.
Able to manage, motivate and develop people
Budget management
Project management
KPI development and measurement
Ability to plan and organise effectively to meet deadlines
Ability to use and understand computerised systems including TMS and WMS systems
High level of accuracy and numeracy, keen eye for detail
Transport management experience
Benefits:
£50,000 starting salary
31 Days Annual Leave (Plus, 2 Fixed)
Company Pension Scheme
Car Allowance - travel required to other sites
Private Healthcare
Cycle to Work Scheme
Life Cover
Free On-Site Parking
For more information on this exciting and rewarding Operations Manager career, please APPLY TODAY.
KEY:
Ops Manager, Operations Manager, Depot Manager, Regional Ops Manager, Regional Operations Manager.....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Mobile Soft Services Operations Manager - FM Service Provider - Commercial Contract - Up to £55,000 per annum Are you looking for a new challenge? Do you have experience within management of a commercial environment? CBW are currently recruiting for a Mobile Soft Services Operations Manager to be based on a Commercial contract covering portfolios based in London and Kent . The Soft Services Manager will have responsibility for the overall management of Commercial cleaning operations, ensuring that all services are performing, and personnel are engaged in their respective roles. He or she will manage and monitor the office and area management team and in return the company is offering a competitive salary of up to £55,000. Hours of work Monday to Friday 08:00am to 17:00pm or 9:00am to 18:00pm Key duties & ResponsibilitiesDay to day management of Office and Area Management Team. (4 Area Managers and up to 8 to 10 Supervisors over 200 sites)Support Contracts Director with new business, quotations, and tender opportunities.Assist with setup of new CRM System.Roll out new systems ensuring they are set up properly and used effectively.Manage and oversee operational processes.Quality Auditing, ensuring Operations Team are carrying out regular audits.Assist Operations Team with new and existing customers.Assist in overseeing the mobilisation process of all new contracts/sites.Monthly meetings with Office Administrators and Operations Team.Staff Planning and Training.Complaint escalation and resolution.Assist HR Manager with any performance management and disciplinary matters.Travel to meetings with prospective clients, in and around London.Ensuring the highest standards of cleanliness and customer service are maintained at all customer sitesPackagesUp to £50,000 depending on experienceOyster card Mobile phone allowancePension Scheme Company Laptop28 days of annual leave (depending on length of service)Requirements Extensive previous experience in an operations management role.Possess a strong understanding of the company’s operations, competition within theindustry and positioning.Be a customer service driven individual.Proven track record in operation team management.Able to perform independently or as part of a team.Attention to detail and confidence to be able to present a solution to client needs.Hold a full UK Driving license.Send your CV to Brooke at CBW Staffing Solutions for more information.....Read more...
Agricultural Service Manager - Dorset - £40,000 - £50,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the Dorset
An excellent opportunity has arisen within the Dorset area for an experienced Agricultural Service Manager
Responsibilities:
- Manage and lead a team of service technicians, providing guidance, training, and support to ensure high performance and productivity.
- Oversee day-to-day operations of the service department, including scheduling, dispatching, and prioritizing service requests.
- Monitor service performance metrics, such as response times, resolution rates, and customer satisfaction scores, and implement strategies for continuous improvement.
- Develop and implement service policies, procedures, and standards to ensure consistent delivery of high-quality service to customers.
- Collaborate with other departments, such as sales, parts, and administration, to coordinate service activities and resolve customer issues promptly.
- Conduct regular meetings with service staff to communicate goals, expectations, and performance feedback, fostering a positive and cohesive team environment.
- Manage service-related administrative tasks, including inventory management, invoicing, and warranty claims, ensuring accuracy and compliance with company policies.
- Identify opportunities for revenue growth and customer retention through service contract renewals, upselling of additional services, and proactive customer engagement.
- Handle escalated customer inquiries and complaints, investigating root causes and implementing corrective actions to ensure customer satisfaction.
- Stay informed about industry trends, technological advancements, and regulatory requirements relevant to the service department, and incorporate best practices into service operations.
You must have a history within the Service Manager Sector to apply for this position
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Agricultural Service Manager - Dorset - £40,000 - £50,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the Dorset
An excellent opportunity has arisen within the Dorset area for an experienced Agricultural Service Manager
Responsibilities:
- Manage and lead a team of service technicians, providing guidance, training, and support to ensure high performance and productivity.
- Oversee day-to-day operations of the service department, including scheduling, dispatching, and prioritizing service requests.
- Monitor service performance metrics, such as response times, resolution rates, and customer satisfaction scores, and implement strategies for continuous improvement.
- Develop and implement service policies, procedures, and standards to ensure consistent delivery of high-quality service to customers.
- Collaborate with other departments, such as sales, parts, and administration, to coordinate service activities and resolve customer issues promptly.
- Conduct regular meetings with service staff to communicate goals, expectations, and performance feedback, fostering a positive and cohesive team environment.
- Manage service-related administrative tasks, including inventory management, invoicing, and warranty claims, ensuring accuracy and compliance with company policies.
- Identify opportunities for revenue growth and customer retention through service contract renewals, upselling of additional services, and proactive customer engagement.
- Handle escalated customer inquiries and complaints, investigating root causes and implementing corrective actions to ensure customer satisfaction.
- Stay informed about industry trends, technological advancements, and regulatory requirements relevant to the service department, and incorporate best practices into service operations.
You must have a history within the Service Manager Sector to apply for this position
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Assistant Hotel General ManagerLocation: Schliersee - BavariaStart: ASAPSalary: €5000 - €6000 per monthAre you looking to take your career to the next level, love hotels, customer satisfaction, have a love for all things food and beverage and a great positive can do attitude who wants to succeed at every level with great motivation?Have you answered yes to all the above then ..... keep reading!The role:As an assistant hotel general manager, you would typically work closely with the general manager to oversee the daily operations of the hotel.Your responsibilities might include:Staff Management:Assisting in hiring, training, and supervising staff across various departments such as front desk, housekeeping, maintenance, and food and beverage.Guest Satisfaction:Ensuring high levels of customer service and guest satisfaction by addressing guest concerns and implementing service improvements.Operations Oversight:Overseeing day-to-day operations to ensure efficiency and adherence to standards, including managing room reservations, coordinating events, and monitoring inventory levels.Financial Management:Assisting in budgeting, forecasting, and financial analysis to maximize revenue and minimize expenses.Quality Control:Maintaining quality standards throughout the hotel, including cleanliness, maintenance, and service delivery.Sales and Marketing Support:Supporting sales and marketing efforts to drive occupancy and revenue through strategies such as promotions, advertising, and partnerships.Safety and Compliance:Ensuring compliance with health, safety, and licensing regulations, as well as implementing procedures to maintain a safe and secure environment for guests and staff.Communication:Facilitating communication between departments and with the general manager to ensure smooth operations and effective problem-solving.Requirement to speak German and English is non negotiable....Read more...
Location: Berlin, GermanyPosition: Operations ManagerSalary: €80,000 - €90,000 per annum + KPI bonusOur client is seeking a Operations Manager to spearhead their team in Berlin.This full-time role, stationed in Berlin, reports directly to the General Manager and encompasses oversight of both Berlin and Hamburg sites.The role entails managing the local team, sales, customer service, and operations, acting as a conduit for communication with HQ in Israel.The ideal candidate will be a collaborative team player with extensive management experience and a proactive approach to thrive in a dynamic environment.Key Responsibilities:
Lead, cultivate, and mentor a team of sales, community, and operations.Collaborate with the Sales Manager to oversee sales efforts and implement strategies to enhance business performance in the city.Partner with local community managers and community associates to uphold high customer satisfaction and achieve excellent NPS results.Serve as the primary point of contact for all corporate matters between the German market and HQ.Monitor budgets, collections, KPIs, and the market's performance.Engage with various HQ stakeholders, including HR, Marketing, Legal, and Finance, to ensure goal alignment.Cultivate the brand through PR initiatives, events, and collaboration with the Marketing department.
Experience & Minimum Qualifications:
4+ years of team management and business unit leadership experience.3+ years of experience in sales and/or customer service.Experience in an international environment is advantageous.Bachelor's degree in Business Management, Economics, Hospitality, Consulting, or similar field. MBA is a plus.Proficient in verbal and written communication in English and German.Proven track record of driving revenue and/or building successful teams.
Critical Competencies for Success:
Versatility across multiple disciplines, including team development, sales, marketing, customer service, and finance, is highly beneficial.Strong communication skills, both written and verbal, are essential.Analytical, organizational, and time-management skills are crucial for success in this role.Experience in working with people and managing cross-functional teams is highly valued.Enthusiasm for the company and readiness to embody its ethos, spreading positivity throughout the organization and beyond.
For further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
Job Title: Area ManagerLocation: Newcastle & SunderlandSalary: £55,000 + car & bonusI am recruiting for a leading QSR brand known for their commitment to quality food and exceptional customer service. I am seeking a motivated and experienced Area Manager to oversee these bustling locations in Newcastle and Sunderland. If you are passionate about the food industry and thrive in a fast-paced environment, we want you on the team!Key Responsibilities of the Area Manager
Manage daily operations across multiple restaurant locations.Ensure all stores meet the company’s operational standards and exceed financial goals.Lead, coach, and inspire teams to deliver outstanding service while maintaining a positive and productive work environment.Implement strategies to increase profitability, streamline operations, and maximize customer satisfaction.Regularly evaluate store performance, providing feedback and strategies for improvement.Maintain compliance with health and safety regulations.Foster strong community relations and represent the brand at local events.
The right Area Manager
Proven experience as an Area Manager or similar managerial role in the QSR or hospitality industry.Strong leadership skills and the ability to manage teams across multiple locations.Excellent communication, organizational, and decision-making skills.Proficiency in data analysis and performance/operation metrics.Familiarity with local market dynamics and consumer preferences in Newcastle and Sunderland.A passion for food and creating exceptional customer experiences.
Job Title: Area ManagerLocation: Newcastle & SunderlandSalary: £55,000 + car & bonus....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
* Create and implement policies and procedures for customer service.
* Establish and convey standards for service.
* Cultivate customer relations through networking.
* Oversee daily operations of the service team.
* Delegate tasks effectively for departmental efficiency.
* Ensure resources for service delivery.
* Review and manage customer complaints.
* Handle escalated service issues.
* Implement strategies for service quality enhancement.
Requirements:
* Previously worked as a Customer Services Manager or in a similar role.
* At least 3 years of experience in a management role.
* Have industry experience.
* Background in customer service and leadership roles.
* Understanding of customer service principles and practices.
* Strong product knowledge.
* Degree in Business Administration or relevant field.
* Skilled in CRM and MS Office.
* Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
? Create and implement policies and procedures for customer service.
? Establish and convey standards for service.
? Cultivate customer relations through networking.
? Oversee daily operations of the service team.
? Delegate tasks effectively for departmental efficiency.
? Ensure resources for service delivery.
? Review and manage customer complaints.
? Handle escalated service issues.
? Implement strategies for service quality enhancement.
Requirements:
? Previously worked as a Customer Services Manager or in a similar role.
? At least 3 years of experience in a management role.
? Have industry experience.
? Background in customer service and leadership roles.
? Understanding of customer service principles and practices.
? Strong product knowledge.
? Degree in Business Administration or relevant field.
? Skilled in CRM and MS Office.
? Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protec....Read more...
Role: Account Manager (3PL) Location: Sheffield Salary: Circa £32,000 per annum Hours: 40 hours, Monday-Thursday 8am – 5pm, Friday 8am – 4.15pm Centric Talent are currently recruiting for an experienced and talented Account Manager for our client who are a leading end to end supply chain, global logistics and fulfilment business. You’ll be supporting a newly acquired and prestigious customer account, therefore, previous experience of Account Managing within a 3PL environment would be highly desirable (but not essential). You’ll be reporting into the Client Relationship Manager whilst actively communicating with your client daily, whether that is by email, Teams calls, or on/off site visits, so you will need a proven background of client facing experience. You will be working to handle and resolve queries that may arise, for example, stock not dispatched in time from the warehouse. You will be actively working with operations daily as well as the customer. Key ResponsibilitiesCustomer expectations: To effectively manage all expectations in line with achievable operational service levels. Attend customer visits/meetings on and off-site including conference calls.Communication: Speak to all customers and refer any relevant customer intelligence to the Client Relations Manager. Identify and communicate any potential issues internally and be the customer representative onsite. Provide clear and concise processing instructions to internal departments. Analyse statistics and KPI’s: Creation of monthly reports detailing the KPI and SLA status.Transport: Liaise with Transport, 3rd party logistics providers and our customers to arrange and schedule all inbound/outbound deliveries.Processing Instructions: Responsible for updating Operations with clear and accurate processing instructions for all work completed on siteData Accuracy: Manage stock files and inbound/outbound reports to provide customers with accurate data and real-time stock updatesInvoicing: Invoice all processes and materials accurately to an agreed schedule with each customerCreate opportunities: Maximise growth opportunities in conjunction with the Client Relations ManagerSupport: Provide support to internal departments with any queries or issues relating to customers.Liaise effectively with planning teamContinuous improvement: Identify opportunities to improve customer experienceStock Control: Maintain stock control and stock file integritySkills and knowledgeExperience of 3PL Account Management (desirable)Previous experience within a customer / service facing role (min 2 years+)Strong negotiating skillsExperience of warehouse processing, and preferable experience of WMS solutionsConfident using IT systemsAccuracy and eye for detailBenefitsHolidays:25 days per annum plus 8 days bank holidaysDeath in service x3 their salaryEnhanced mat-pay full-pay for 6 months then standard from therefore afterPension: 5% paid by the colleague 3% by ASCWellness programmesFree on-site parkingWestfield Health Care Cashplan – allowing colleagues to save on everyday medical, dental & much more through a discounted plan accessible through a rewards gateway platform.Employee Assistance Programme giving colleagues access to a free 24/7 confidential helplineIf you feel you have the relevant experience, then we’d love to hear from you, apply today!....Read more...
Title: Outlet Manager Location: Dubai, United Arab Emirates Package: 8,000 AED basic, up to 4,000 AED live-out, plus service charge I'm currently supporting an incredible hospitality group, in Dubai, with their search for an Outlet Manager. The group own & operate an incredible luxury property, in one of the most sought after districts in Dubai, and this role will be responsible for heading up an incredible rooftop bar & restaurant, boasting incredible views of the Dubai skyline. This is more of an intimate venue, seating circa 100-120 guests. The role will be reporting directly into the F&B Director, and you'll be responsible for heading up all FOH operations. Personality is a big thing for this group, so we're looking for someone with high energy, a real love for hospitality, and someone with a great sense of humour too.
Responsibilities:
Coordinate daily Front of the House restaurant operations.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.Organize and supervise shifts.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products.Ensure compliance with sanitation and safety regulations.Manage restaurant’s good image and suggest ways to improve it.Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g. discounts and social media ads).Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.
....Read more...
Operations Manager – Up to £120,000 – Russian Speaking We are looking for a superstar Operations Manager to look after 3 sites in London and 1 in Manchester for a Luxury restaurant group. It’s a great opportunity for a current Operations or a Senior General Manager to step up. Being a small group, you will work closely with the owner to elevate service and standards and drive sales. You must be fluent in Russian.As an Operations Manager you will:
Have accountability for multiple P & L accounts, budgets, costs and labourRecruit, train, develop, lead, motivate and performance manage your teamWork with marketing team on strategiesLead and develop the senior teamEnsure that high standards, compliance and company systems & procedures are adhered toWork with the managers to drive salesEnsure the delivery of exceptional customer serviceWork to company targets and KPIs'
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
