General Manager - Daytime Operations (Food Retail)

Job Title:   General Manager - Daytime Operations (Food Retail)Location:  Cambridge, UKSalary:       £40,000I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers.

The focus here is on freshness, sustainability, and customer satisfaction.

As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.Key Responsibilities of The General Manager
Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.Ensure compliance with health and safety regulations, food hygiene standards, and company policies.Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.Champion a customer-centric approach and always uphold the highest standards of service excellence.Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager - Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.- Excellent communication, interpersonal, and problem-solving skills.Job Title:   General Manager - Daytime Operations (Food Retail)Location:  Cambridge, UKSalary:       £40,000