Deliver excellent customer service and provide a point of contact to visitors and facility users
Provide administrative support for room bookings and the delivery of activities
Support the Collections Manager to help deliver a highly organised archive service
Taking customer payments in pop-up shops and events
Assisting with invoicing and monthly accounts preparation
Working with the Funding Lead and Business Development
Officer to support with income generation and grant applications
Training:
Training will take place Bi-weekly at Truro & Penwith College (Truro Campus)
Training Outcome:As an apprentice, you will be instrumental in helping to deliver a variety of activities, working with a diverse range of people and community groups.Employer Description:The Gardeners’ House is dedicated to the celebrating the unique stories of our community, fostering connections through the shared experience of our surroundings. The restoration of our historic building in Morrab Gardens, Penzance will provide a welcoming space for wellbeing workshops, community-led green projects, and a sensory garden.Working Hours :Monday to Friday 9am to 5pm
(with occasional Saturdays)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Time Management Skills,Reliable,Flexible,Passion for Helping People....Read more...
A leading local pharmacy has a new opportunity available for a Pharmacist to join the team in delivering outstanding pharmacy care to the local community.Close to both local amenities and residential areas (and parking and bus links), the pharmacy is a lively, active place offering services such as Pharmacy First, emergency medicines, blood pressure checks, seasonal vaccinations and more.You’ll be joining a strong team who will support you in your role as Pharmacist, including an experienced pharmacy manager, store supervisor and director who together cover the operational/business responsibilities.With a state-of-the-art PMR system in operation as well, you’ll be able to focus more on providing high-quality, hands-on pharmacy services for a straightforward and stress-free patient experience.Your performance will be rewarded through a bonus/incentives scheme, with no cap on potential earnings.Person specification:
(Essential) Accredited MPharm degree, OSPAP qualification or equivalent(Essential) Registration with the GPhC as a Pharmacist
Benefits/enhancements include:
Uncapped performance bonus / service incentive schemeFurther learning and development opportunitiesHighly modern pharmacy systems used in-storeNo management responsibilitiesAccessible location with plentiful parking availabilityPension scheme....Read more...
Digital Marketing Executive - Bristol (Hybrid) up to £30,000 p.a depending on experience + benefits
Experienced Digital Marketing specialist for high profile online learning and education company based in Bristol
THE ROLE
As Digital Marketing Executive you will work alongside other members of the Communications team to showcase our client’s solutions to a global audience of science educators. You will liaise with the product, partnerships and business development functions of the business to develop engaging content and messaging. Duties include:
Enhance external communications and marketing strategies, ensuring consistent brand messaging
Develop creative, digital content and implement multi-channel marketing campaigns
Write copy for webpages, articles, social media, storyboards and design briefs
Contribute to the management and update of digital and website assets
Help the company to engage with educators as potential customers
Support marketing activities surrounding attendance at conferences
THE COMPANY
Our client is a Bristol based, online learning and education company, established in 2007, with a global reach, high profile and growing customer base, as well as established partnerships with global digital publishers. The company has a highly supportive environment, with a diverse team of developers and scientists.
THE PERSON
As Digital Marketing Executive you will have experience in a similar role, and it would be great if you have knowledge of the Higher Education sector. With experience of developing, implementing and measuring marketing campaigns across different platforms and creating impactful marketing materials / running social media campaigns / writing high quality copy, you will have working knowledge of:
Adobe Creative Suite (incl. Illustrator)
Google Marketing tools (incl. Google Analytics, Tag Manager)
Social media tools (incl. Hootsuite)
Email marketing tools (incl. Mailchimp)
If you wish to be considered for the role of Digital Marketing Executive, please forward your CV quoting reference 250561A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Digital Marketing Executive, higher education, social media, Google marketing, Adobe Creative Suite, Hootsuite, Mailchimp, email marketing, social media campaigns, marketing copy writing, marketing communications....Read more...
Successfully complete the Level 7 Chartered Town Planner Apprenticeship qualification under the supervision of your line manager/training provider.
Provide administrative duties, as required, including data entry, systems support, and engaging with our customers including responses to planning enquiries by e-mail, letter, telephone or in person.
Attend meetings and take accurate minutes/notes when required.
To prepare reports, policies and presentations for Officers and Members, and when appropriate present this information at relevant meetings.
To use a range of software packages and maintain and develop information databases; spreadsheets and GIS mapping.
To deliver programmes of monitoring, research or investigation necessary to support planning decisions and the local plan.
To undertake site visits and site assessments as necessary.
This is an excellent opportunity to get on the career ladder in the public sector.
Training:
Hybrid working with regular attendance at the South Staffordshire Council offices in Codsall.
One day a week travelling to Bristol University (day release).
Site Visits around the South Staffordshire area.
Training on a daily basis initally and then regular training throughout the apprenticeship.
Training Outcome:
Possibility of a permanet position within South Staffordshire Council and progression in the planning team.
Employer Description:This is a fantastic opportunity to gain a wide range of valuable skills in communication at a multi award-winning council. We deliver 17 services to our Community:
Community Services
• Leisure Centres
• Baggeridge Country Park
• Street Scene (includes Enviro Crime; Bereavement)
• Waste
• Environmental Health & Licensing
Corporate Governance, Policy & Partnerships
• Elections
• Legal
Enterprise and Planning
• Planning Development Management
• Strategic Planning (including Housing Strategy)
• Planning Enforcement
• Building Control
• Business Enterprise & Industrial Site
• Business support & growth
Welfare
• Housing Support & Homelessness
• Revenues and Benefits (including financial advice and support)
• Customer Services
• Community SafetyWorking Hours :Monday to Friday, 9.00am to 5.00pm + Hybrid Working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to Drive is essential....Read more...
You will be responsible for supporting with:• Maintaining, updating, and creating standard operating procedures and assist in the implementation of continuous improvement safety projects. • Regular reviews of risk assessments for work equipment and operations.• Ensuring all accidents are documented, investigated, and recommended improvements are followed through. • Conducting health and safety inspections, fire drills and fire alarms are correctly reported, safety inspections, area inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities. • Ordering and monitoring PPE records and stock, including eyecare vouchers. • Managing and delivering OHS training. • Assisting in carrying out site safety audits in CDM areas and site engineer’s inspections with the OHS manager. • Creating & delivering health & safety campaigns. In addition, as an apprentice you will be required to:• Ensure your apprenticeship course material is completed on time and attend all sessions at the agreed intervals.• Attend additional training where required (CCNSG, SPA
• Perform any other duties deemed necessary to meet the apprenticeship standard and improve your skills and knowledge.
Training:Complete the Safety, Health & Environment Technician L3 Apprenticeship.Training Outcome:TBCEmployer Description:Bühler is active in over 140 countries and has more than 12,000 employees worldwide. Two billion people consume foods that are made with Bühler processes daily. These include flour, rice, pasta, chocolate, coffee, and beer. We are continuously working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. Our UK business has been in operations since 1928. Our Manchester office is conveniently located in the Trafford Park area where the Health and Safety Apprentice will also be based.Working Hours :Monday – Thursday 07:30 – 16:00 (45 mins for lunch)
Friday 07:30 – 15:00 (1hr for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Preventative maintenance of materials handling and ancillary equipment
Repair of materials handling and ancillary equipment
Accurately complete time sheets
Manage and control parts stock
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
Ensure all company and customer health and safety procedures are met
Identify sales leads for the Jungheinrich range of equipment and After Sales products
Act as a Company Ambassador at all times
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.Training:
Block release to Stephenson College, Coalville
Functional skills if necessary
On-the-job training
Off-the-job training
Training Outcome:
Sit Supervisor promotion within the business, Team Leader Level 3 apprenticeship, Area Service Manager promotion within the business, horizontal moves to Automation engineer
Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Preventative maintenance of materials handling and ancillary equipment
Repair of materials handling and ancillary equipment
Accurately complete time sheets
Manage and control parts stock
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
Ensure all company and customer health and safety procedures are met
Identify sales leads for the Jungheinrich range of equipment and After Sales products
Act as a Company Ambassador at all times
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.Training:
Block release to Stephenson College, Coalville.
Functional skills if necessary.
On-the-job training.
Off-the-job training.
Training Outcome:Sit Supervisor promotion within the business, Team Leader Level 3 apprenitceship, Area Service Manager promotion within the business, horizontal moves to Automation engineer.Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Preventative maintenance of materials handling and ancillary equipment
Repair of materials handling and ancillary equipment
Accurately complete time sheets
Manage and control parts stock
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
Ensure all company and customer health and safety procedures are met
Identify sales leads for the Jungheinrich range of equipment and After sales products
Act as a Company Ambassador at all times
Accurate recording and completion of your apprenticeship 20% off the job training hours
Person Specification:
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.Training:
Maintenance and Operations Engineering Technician Level 3
Block release to Stephenson College, Coalville
Functional skills if necessary
On-the-job training
Off-the-job training
Training Outcome:Site Supervisor promotion within the business, Team Leader Level 3 apprenticeship, Area Service Manager promotion within the business, horizontal moves to Automation engineer.Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Preventative maintenance of materials handling and ancillary equipment
Repair of materials handling and ancillary equipment
Accurately complete time sheets
Manage and control parts stock
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
Ensure all company and customer health and safety procedures are met
Identify sales leads for the Jungheinrich range of equipment and After Sales products
Act as a Company Ambassador at all times
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification:
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below
Training:Maintenance and Operations Engineering TechnicianLevel 3 Apprenticeship Standard:
Block release to Stephenson College, Coalville
Functional skills if necessary
On-the-job training
Off-the-job training
Training Outcome:
Sit Supervisor promotion within the business, Team Leader Level 3 apprenitceship, Area Service Manager promotion within the business, horizontal moves to Automation engineer
Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Preventative maintenance of materials handling and ancillary equipment.
Repair of materials handling and ancillary equipment.
Accurately complete time sheets.
Manage and control parts stock.
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
Ensure all company and customer health and safety procedures are met.
Identify sales leads for the Jungheinrich range of equipment and After-Sales products.
Act as a Company Ambassador at all times.
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background, specifically general automotive technicians, HGV, mobile plant, forklift, or ex-forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving licence and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and ongoing career support, so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.Training:
Block release to Stephenson College, Coalville.
Functional skills if necessary.
On-the-job training.
Off-the-job training.
Training Outcome:Sit Supervisor promotion within the business. Team Leader Level 3 apprenticeship. Area Service Manager promotion within the business, horizontal moves to Automation engineer.Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Your role will focus on improving how Gamma’s products work, from when customers first find the product, to supporting after purchasing. To do this, you will perform tests in the building of the product, software or system, the product release, and engineering processes to make the customer’s experience as smooth as possible
The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced Junior CXQA role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role
Key responsibilities:
You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to:
Check the experience of the customer is meeting specific requirements
Perform tests in the product building, release, and engineering
Check the quality of processes for the customer from start-to-finish
Work with Gamma’s suppliers to maintain the quality of products
Training:
Software Tester Level 4 Apprenticeship Standard
Training Outcome:
After completing your apprenticeship, you will move into an experienced Junior CXQA role
Employer Description:Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development.
They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet.
Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations.
They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for youWorking Hours :Monday - Friday, 9.00am - 5.00pm, Hybrid working.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Initiative....Read more...
Preventative maintenance of materials handling and ancillary equipment
Repair of materials handling and ancillary equipment
Accurately complete time sheets
Manage and control parts stock
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
Ensure all company and customer health and safety procedures are met
Identify sales leads for the Jungheinrich range of equipment and After Sales products
Act as a Company Ambassador at all times
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification:
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below
Training:Maintenance and Operations Engineering TechnicianLevel 3 Apprenticeship Standard:
Block release to Stephenson College, Coalville
Functional skills if necessary
On-the-job training
Off-the-job training
Training Outcome:
Sit Supervisor promotion within the business, Team Leader Level 3 apprenticeship, Area Service Manager promotion within the business, horizontal moves to Automation engineer
Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Preventative maintenance of materials handling and ancillary equipment.
Repair of materials handling and ancillary equipment.
Accurately complete time sheets.
Manage and control parts stock.
Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
Ensure all company and customer health and safety procedures are met.
Identify sales leads for the Jungheinrich range of equipment and After-Sales products.
Act as a Company Ambassador at all times.
Accurate recording and completion of your Apprenticeship 20% off the job training hours.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background, specifically general automotive technicians, HGV, mobile plant, forklift, or ex-forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving licence and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and ongoing career support, so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.Training:
Block release to Stephenson College, Coalville.
Functional skills if necessary.
On-the-job training.
Off-the-job training.
Training Outcome:Sit Supervisor promotion within the business. Team Leader Level 3 apprenticeship. Area Service Manager promotion within the business, horizontal moves to Automation engineer.Employer Description:Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehousesWorking Hours :Hours and days to be discussed with employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience,Interest in engineering,Interest in maintenance,Can do attitude,Willing to learn,Motivated....Read more...
Sales Duties:
Supporting Account Managers with day-today management of customer accounts
This can include:
Producing quotes, processing orders, tracking deliveries
Procurement duties:
Purchase and keep on top of office supplies
Create reports of suppliers, based on quality timeliness and price
Purchasing of raw materials, finished goods, packaging and other materials
HR duties - Organise appraisals and reviews, Conductinductions for new staff
Logistics duties - Plan freight to ensure a smooth deliveryof customers products
Marketing - Working with the marketing manager and external teams to produce high quality content and writing compelling copy for use in marketing on our websites and social media
Finance Duties - raising PO numbers, producing financereports, updating expense spreadsheet
Record summaries of transactions relating to company creditcards per monthly statements
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take
Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment
Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:Vuba is more than a flooring company; it embodies innovation, resilience, and unwavering dedication to quality craftsmanship. Founded in 2009 by Sean Scott during the financial crisis, it emerged as an example of innovation and adaptability in manufacturing.Working Hours :Monday - Thursday, 8.00am - 5.00pm, Friday, 8.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
In this role, you will make an impact in the following ways:
Provide support to employees in assembly, technical, engineering, and specialist support roles.
Work across multiple Terms and Conditions of employment in Huddersfield, Wellingborough, Peterborough, Paddington and Sandwich.
Assist in employee relations activities across all sites.Execute projects aimed at process improvement.
Deliver comprehensive administrative support to the HR function.
Collaborate effectively within a diverse and dynamic team environment.
To be successful in this role you will need the following:
5 GCSEs 9-5/A*-C including Maths & English. Psychology, business or law is desirable but not essential.
3 A Levels A-C are desirable but not essential.Ability to be proactive and seek solutions to problems while managing time and effectively prioritise tasks
Proficient in the use of Microsoft Excel, PowerPoint and Word to a good standard.
A self-starter who is motivated to use your own initiative and has good attention to detail
Training:The HR Apprentice role is a developmental position within the newly formed HR Operations Team. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at BPP in Leeds.Training Outcome:Possibility of potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :The working hours are flexible across Monday to Friday with discussion and the business needs with the line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way
What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team
Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration.
Leads the Business
Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly
What else?
Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check
Who are you?
Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Job Role: Transport ManagerLocation: Bolton Reporting to: Warehouse DirectorSalary: £35,000 - £37,500 depending on skills and experienceHours of Work: Contracted 42.5 hours per week – Mon to Fri – 10am – 6pmOur client is one of the UK’s leading manufacturers and distributors of bathroom products. The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+. The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations. Job SummaryTo safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth. To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering. This role will report directly to the Warehouse Director. Reporting to this person will be approx. 30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers. Key Areas of Responsibility: Manage the routing of the vehicle effectively.To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimumTo manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrievalTo have appropriate controls and procedures in place to manage all aspects of customer service and communicationTo be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency proceduresOversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etcTo plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costsAd-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior ManagementTo implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection ActThe post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnelTo implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010)Skills, Knowledge, and Personal Attributes: Experience working in similar environmentAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffExperience of working in high pressured environment handling high number of ordersProven high customer service focusCreative and innovative thinkerIT literate and able to uses multiple of software and hardware platformsWorks logically and systematically to solve problems, make decisions and think laterallyExcellent team-playerAbility to work under pressure to achieve set targets and meet deadlinesMaintains a positive attitude to continued learning and growthProfessionalSelf-motivatedConfidentPositiveFlexibleQualificationsGood competency in Excel, Word and Transport RoutingGood knowledge of health and safety legislationBenefitsHolidays – 22 days rising to 25 days after 3 complete years of servicePension – 4% contributionDeath in service – 2 x annual salaryIf you feel you have the relevant experience, we’d love to hear from you….apply today?....Read more...
Prepare monthly reconciliation spreadsheets for our more complex third-party suppliers.
Liaise with Accounts Payable to ensure these supplier invoices are uploaded onto our finance system correctly.
Investigate and resolve all reconciliation variances as appropriate. This will include establishing and maintaining internal and external relationships to ensure corrective action is taken.
Ensure that the resolution of any third-party differences is achieved in a timely manner and that Claranet UK’s records are amended as appropriate.
Ensure that any credits are received from the 3rd party suppliers in a timely manner and the Financial Accounts team are notified.
Continually improve the automation of the reconciliation process to improve accuracy and timeliness of reconciliation.
Recommend where appropriate internal process improvements that would reduce data errors and enhance the accuracy of Claranet UK’s data and the reconciliation process.
Identify potential cost savings and operational efficiencies to enable management to improve company profitability.
Support the Vendor Team in relation to new and existing third-party supplier contract spends and churn allowances.
Support the Product Team in relation to new product launches, in life changes and end of life projects.
Provide support and analysis as required to the Revenue and Cost Assurance Manager.
Assist with cost saving projects and initiatives as required by the wider Finance team.
Reconcile Claranet UK’s Install Base to relevant technical databases and any available third-party supplier information to ensure:
All live products / services are billed to the customer (revenue reconciliation).
All customers are paying for what they are consuming including the onward billing of any over-usage charges (usage reconciliation).
All products / services no longer required by the customer have been decommissioned in the technical databases (internal decommissioning).
All products / services no longer required by the customer have been cancelled with the third-party supplier(s) (external decommissioning)
Objectives and Key Results
Prepare monthly reconciliations for key suppliers, resolve all variances appropriately.
Ensure services are decommissioned appropriately to minimise cost.
Continually improve the automation of the reconciliation process to improve accuracy and timeliness of reconciliation.
Identify potential cost savings and operational efficiencies to enable management to improve company profitability.
Ensure all customers are paying for what they are consuming including the onward billing of any over-usage charges.
Training Outcome:
Internal development opportunities within the team.
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Microsoft Excel skills,Interpersonal skills,Ability to prioritise tasks,Manage multiple tasks,Learn and adapt quickly,Self motivated,Able to work under pressure,Manages conflict....Read more...
Bespoke, Luxury Care Home are looking for an enthusiastic, driven and experienced Regional Support Manager to cover the Gloucestershire, Wiltshire and Oxfordshire area. The Company: Independent, luxury Care Homes, that specialises in residential and nursing care.The Role:Working alongside the Regional Director to support the care homes. You will provide, operational, clinical, quality support, guidance, and leadership to ensure the delivery of high standards of care to Residents in the care homes, in accordance with current evidence-based professional practice and within company policies, Care Quality Commission standards and regulations, and current legislation.Role Responsibilities
Provide focus and support in Homes as directed, ensuring appropriate compliance to standards.Support the Home Managers with completing specific projects as directed which may include, quality performance, recruitment, clinical standards, audits, action plan development, reviews and compliance.Support as directed by the Regional Director with the induction of Home Managers and Deputy Managers.Provide ongoing mentorship and support to Home Managers and their teams.Support Home Managers at CQC inspections as directed.Support and assist in regularly reviewing individual homes action plans and assist with the completion of agreed actions to drive continuous quality and commercial performance.Support Home Managers as directed by Regional Directors, with complaint management, and investigations, in line with company policy and ensure lessons learned are shared.Support with the completion of audits, and provider visits as directed.Support the Regional Director as directed with the completion of investigations, root cause analysis, and trends analysis.Produce written reports and communications that are professional, and to a high standard, for both internally and to external agencies and stakeholders.Develop effective communications with regulators and other external stakeholders.Build effective and constructive relationships across the Group.Promote a positive approach to Health and Safety, risk management and infection prevention by implementing the companies Health and Safety strategy.Ensure management of medication complies with Company, Care Quality Commission standards and NMC guidance in the care homes.Assist in evaluating staff performance.Attend, and participate in training sessions and staff meetings.Provide cover in the absence of a Home Manager as required.This role requires travel and overnight stays may be required.
Benefits:
Competitive salary Package and bonus Flexible working Market leading training Career progression
This is a fantastic opportunity to join an award winning care business that offer an bespoke service. For more information, please call Rhys Jones in the RE Recruitment Cheltenham office. INDPERM ....Read more...
We are looking for an experienced Environmental Health & Safety / HSE Specialist who has a background in manufacturing to join our multinational company based in West Yorkshire. The HSE Manager will continue to drive a safe work environment, adhering to regulatory standards, and managing various aspects of EHS, including health and safety, wellbeing, legislative compliance, environmental management, fire and security, risk management, and auditing.
Key Responsibilities: As the HSE Manager, your primary responsibilities will include:
Health and Safety:
Promoting a culture of health and safety awareness throughout the organization through effective communication, employee engagement, and targeted programs.
Ensuring that plant management teams understand the interdependencies between on-the-job and off-the-job safety, occupational and non-occupational health, compensation claims, and medical costs.
Developing and recommending formal programs and policies to establish a safe work environment.
Educating employees on ergonomic concepts, evaluating the need for workplace ergonomics, and fostering an effective and participatory ergonomic culture.
Identifying, evaluating, managing, and minimising environmental risks to safeguard the well-being of our workforce.
Coordinating and conducting thorough incident investigations.
Conducting comprehensive Health and Safety inductions for new employees.
Wellbeing:
Developing targeted programs and procedures aimed at reducing occupational and non-occupational accidents, injuries, and illnesses.
Collaborating with HR to design comprehensive wellness programs tailored to the specific needs of our plant population.
Managing the Gym facility, including providing inductions and ensuring its smooth operation.
Legislative Compliance:
Ensuring strict compliance with all relevant regulatory and legislative standards by developing and implementing training programs covering industrial safety, industrial hygiene, emergency planning, government regulations, hazardous materials, COSHH, and other related areas.
Environmental:
Managing and ensuring compliance with environmental regulations within our organization.
Integrating waste management, minimization, and recycling practices at all stages of product development and production processes.
Plant Awareness:
Adhering to current policies and controls related to Quality, Health, Safety, and Environment.
Promoting comprehensive understanding and awareness of these policies throughout the plant.
Reporting:
Taking ownership of business KPIs by implementing effective control measures and developing action plans for improvement.
Preparing accurate reports and analyses for all levels of the division and corporation.
Leading HSE meetings with safety representatives to discuss and address relevant issues.
Conducting regular reporting on Health and Safety, environmental compliance, and energy management.
Auditing:
Managing internal audits by planning, escalating identified issues, and ensuring appropriate follow-up for non-conformities in accordance with ISO14001 and ISO45001 standards.
Overseeing external audits by coordinating preparation, execution, and follow-up actions to address any identified areas of improvement.
....Read more...
Vallum Projects Ltd in Luton are looking for an Office Administrator Apprentice to join their team.Vallum Projects Ltd specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. So what will you be doing in this role?General Office Administration:
Provide administrative support to the Office Manager and wider team and handle incoming calls, emails, and correspondence, directing inquiries as needed.
You will also maintain office supplies and ensure the office environment is well-organised. You will assist with document preparation, filing, and data entry. Support the coordination of meetings, including scheduling and preparing materials. Accept and manage deliveries, ensuring accurate record-keeping and distribution.Procurement & Asset Management:
You will process requisitions for projects, including labour, plant, materials, PPE, and office supplies. Raise purchase orders as required and ensure proper documentation. And maintain control of company assets, tracking usage and allocation.Fleet Management:
Schedule the servicing and maintenance of company-owned vehicles. Coordinate with leasing companies to ensure compliance with maintenance requirements. Arrange hire vehicles as needed. And maintain up-to-date fleet insurance records.Compliance & Accreditation:
You will assist with fatigue management by updating spreadsheets and reporting exceedances. And support the renewal and maintenance of industry accreditations (RISQS, ISO, Construction Line).Supplier & External Relations:
You will manage external supplier records, including sending and processing pre-qualification packs. And maintain an up-to-date database of approved suppliers.Travel & Logistics:
Assist with booking travel and accommodation for staff as required.College attendance will be once a month for 9 months at Bedford College.Candidates must be able to drive. As part of the fleet arrangements, you might be required to refuel the vehicles. And there might be the occasional delivery to pick up and drop off.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Going on to complete the Certificate and Diploma in Management. Career progression into Project Management or eventually taking over as the Office Manager, on completion of your apprenticeship.Employer Description:Vallum Projects specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. Managing enhancement and renewals projects from inception to delivery. Our team of engineers and construction professionals enables us to provide a complete package of excellence from concept to completion.Working Hours :Monday - Friday, 8.00am to 4.30pm.Skills: Organisation skills,communication skills,team player,Good time keeper,Driving Licence....Read more...
To implement the requirements of the university-wide fire safety strategy and to assist in the planning of university’s fire safety activities under the direction of the Fire Safety Manager, delivering a positive fire safety culture
To assist the Fire Safety Manager in the development and review of a range fire risk assessments, policies and procedures on fire safety, ensuring legal compliance and good practice
To develop a skill set to allow them to undertake a range of fire safety monitoring activities to assure the university on fire safety compliance
To develop a skill set to deliver a range of professional advisory and training services on the range of fire safety and emergency planning issues affecting the university, supporting the university community
To participate and contribute to the work of the wider Health and Safety Team
Training:
Fire Safety Inspector Level 4
Guided distance learning through self-study using bespoke web-based Xact Learning Environment (XLE)
Virtual tutor-led classroom delivery involving one-to-one and group activities
Assessments
Application of knowledge, skills and behaviours within the workplace
Training Outcome:This is a permanent position and upon completion of this apprenticeship, apprentices can achieve professional recognition with:
Chartered Association of Building Engineers
Institution of Fire Engineers
Institute of Fire Safety Managers
Employer Description:Our University is situated just off of the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are easily accessible by public transport; a 5-minute walk from the train station and bus stops within the campus. We have dedicated cycling paths and encourage our staff to cycle to work with our offering of a cycle to work scheme.
Sussex is a renowned, research-led International University and this is only possible because of the people that work here. Whether you are Faculty, Student, or a member of a Professional Services Team, it’s our people that make us great and we want you to be part of that.Working Hours :Monday to Friday 9am to 5:30pm. Some occasional shifts, to include evenings and weekends, working onsite at the campus.
Requests for flexible working options will be considered (subject to business need).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Delivering training,Good interpersonal skills,Interpret complex legislation,Self motivated,Inspires best practice,Numeracy and report writing,Uni experience desirable,Presenting to groups....Read more...
Are you a data-driven CRM specialist with a passion for creating impactful, multi-channel marketing campaigns? Do you thrive in a fast-paced, sports-focused environment where customer insights shape every decision?We're recruiting for a B2C professional sports business driven by data, customer insight, and high-impact marketing. We're passionate about delivering personalised, engaging experiences to our audiences across multiple channels-email, SMS, social, and beyond. We're now looking for a strategic and hands-on CRM & Data Manager to lead the way in campaign execution and data integrity.Role OverviewAs CRM & Data Manager, you will be responsible for planning, building, and delivering cross-channel marketing campaigns-with a core focus on email marketing. You'll also take ownership of our customer data ecosystem, including data integrations, manual data flows, and the implementation of best-in-class data management practices.This role is ideal for someone who thrives on both operational execution and data strategy, and who understands how to use customer data to drive meaningful marketing results.Please Note: Proficiency in Italian and a minimum of three years of relevant experience are essential requirements for this role.Key Responsibilities:CRM & Campaign Execution
Plan, build, and launch multi-channel marketing campaigns, with email as the primary focusOwn campaign set-up, segmentation, personalisation, A/B testing, and performance trackingCollaborate with the marketing team to deliver automated journeys, newsletters, and promotional campaignsMonitor deliverability, open/click-through rates, and continuously optimise performance
Data Management & Integration
Oversee daily customer data flows across systems-CRM, email platforms, ecommerce, and analytics toolsManage manual data processes where automation isn't yet in placeWork with tech teams (or third-party providers) to implement and maintain data integrationsMaintain a clean, unified customer database that supports precise segmentation and reporting
Strategic Data Leadership
Ensure all key elements of a data management strategy are understood and implemented: quality, governance, compliance, enrichment, and reportingIdentify opportunities to improve data efficiency and campaign effectiveness through better use of customer insightsStay current on best practices in B2C CRM and marketing technology
About You
We'd really like you to be be a HUGE sports fan - and if you like football, if you're passionate about a team, even better (but not that you don't have to have experience working in sports - we can teach you that)Fluent in English and Italian (written and verbal)Based in the UK or Western Europe with the right to work remotely3+ years' experience in a CRM or email marketing/data operations role within a B2C environmentProficient with CRM and ESP platforms (e.g. Dynamics 365, HubSpot, Mailchimp, etc.)Strong understanding of data structures, integrations, and segmentation logicComfortable using Excel, Google Sheets, or SQL for data manipulation and analysisDetail-oriented, self-motivated, and able to manage multiple deadlinesKnowledge of GDPR and data privacy best practices is a plus
Why Join Our Client?
A remote-first, flexible work culture with a collaborative teamA chance to shape the CRM and data strategy of a high-growth B2C brandAutonomy to make real impact and bring ideas to lifeCompetitive salary and growth opportunitiesA leader in the sports data business
Interested?If you're a hands-on CRM expert who loves data, lives for a well-timed campaign, and wants to help shape customer journeys across European football, we'd love to hear from you.No Recruitment Agencies Pls!....Read more...
Serving customers with products
Dealing with customer sales at the trade counter
Communicating with internal and external customers
Dealing with stock control and dispatch
Taking delivery of goods involving basic administration
Learning and gaining knowledge of products
Processing customer orders
Liaising with suppliers and manufacturers
General cleanliness and maintenance of stores
Any duties as required by your supervisor/manager
Training:
Trade Supplier L2 qualification
Functional skills in maths and English if required
20% off the job training (minimum 6 hours weekly)
End Point Assessment (EPA)
Training Outcome:
Possible employment with the company for the right candidate
Progression routes to further industry training
Employer Description:EU Limited are located in various locations within the Norwich, Norfolk, Cromer, Diss, Suffolk areas
As a family run business for over 30 years, we have thousands of happy customers who return to us for all requirement for products for motor spares. Offering a great service and affordability.Working Hours :Monday - Saturday, 8.30am - 5.30pm. Day off in week if working a Saturday. Must be flexible to work Saturdays.
1 hour lunch break.
£7.55 per hourSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Charity:My client specialises in respite care for babies and children up to the age of 6 who have a life limiting or life-threatening condition while supporting their families.Over the past 25 years the charity has grown due to its fantastic level of care and personal approach.The Charity currently supports over 100 children from across Gloucestershire.The service is set within a beautiful setting with a large well-equipped playroom, sensory room, soft play, and garden.Working for the Charity means being part of a community that values kindness, professionalism, and the profound impact they have on the families supported. The team shares a common goal: to bring joy, reassurance, and support to families during their most challenging times. Together, They celebrate the victories, big and small, and cherish the bonds built with the children and their families.The Role:
As Registered Manager you will work closely with the Nursing Manager as well as be part of the Senior Trust Management Team you will report to the Trust Director.Lead the day to day running of exceptional clinical services in accordance with regulatory CQC standards and the James Hopkins Trust’s Vision, Mission and Values.Work closely with our local health and care service providers including with NHS Gloucestershire Integrated Care Board who directly commission our servicesProvide an environment of continuous quality improvementAttend relevant training and cascade as appropriateHave shared responsibility for the role of Infection Control Lead
Key Responsibilities and Accountabilities:Strategic
Working under the direction of the Trust Director, alongside the Nursing Manager to:
Be involved at county level in the development of respite care across all domains.Promote the Trust within the local provision of the Integrated Care Body.Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.Deputise for the Trust Director as required.
Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of charities registration.Work in partnership with the Nursing Manager on the development of the hospice clinical services fostering a collaborative and positive work environment.Monitor the Key Performance Indicators monthly and actions any points as necessary.Work with the Trust Director, as a member of the Trust Senior Management Team, to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users.
Managerial
Member of Trust Senior Management Team.Member of any Working Group that is created to achieve development and progression of the Trust.Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.Ensure adequate and appropriate staffing levels on a day-to-day basis.Be involved in the recruitment and selection, training, and development of staff.To take part in the hospice rota provision on a regular basis depending on holding the necessary qualifications.Participate, where required, in local and national initiatives and developments in the hospice care field.Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve the strategic aims.
Education and Training
Provide guidance and assistance to actively support the use of hospice care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.Attend internal and external clinical meetings and conferences, where necessary to support the Nursing Manager.Accept and seek supervision and support from line manager on a regular basis and participate in the Trust’s appraisal system.Keep abreast of current research and best practice.Undertake the training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.Monitor and manage training compliance.
Research and Audit
To ensure clinical practice is evidence based and reflects good practice.To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.Propose and deliver actions required to improve the quality of the services provided.To lead the clinical governance agenda across the Trust, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.Oversee the monthly auditing of Clinical Service and implement actions from this.
Professional
To maintain confidentiality of families, staff, volunteers, and other hospice business at all times in line with GDPR guidelines.Abide by the Trust’s Code of Conduct.To attend network/multidisciplinary team meetings as requested, to represent hospice services and disseminate and cascade information.
Management of Resources
Practice within the constraints of budgetary limitations and available resources and be flexible as needed to ‘get the job done’.Take responsibility for the provision, security, maintenance, and care of all clinical equipment.
Requirements:
Level 4/5 care qualificationExperience as a Registered ManagerEducated to degree or equivalent level of experienceProfessional knowledge of CQC requirementGood understanding of clinical governanceSound knowledge of infection controlSound knowledge of auditUK Driving licence
This is a fantastic opportunity to join a growing trust that offers an exceptional, personal care.For more information, please call Rhys Jones in the Cheltenham Safehands office. INDPERM....Read more...
