Provide a welcoming and professional experience for all customers throughout the booking process.
Offer guidance and support to trainers, assisting them with queries and diary coordination.
Engage with a diverse range of customers, ensuring their needs are met efficiently.
Ensure all booking records are accurate and promptly updated.
Communicate booking changes and updates to all relevant departments and individuals in a timely manner.
Manage routine administrative tasks, including updating records, typing, taking and making phone calls, email correspondence, and data entry.
Ensure compliance with company booking and cancellation procedures.
Maintain accurate booking records.
Raise any booking-related issues with your line manager to resolve them promptly.
Work collaboratively with colleagues to enhance the efficiency and effectiveness of training operations.
Contribute to ongoing improvements in processes and customer service.
Familiarise yourself with available CPD, including software, hardware and disability-related content, to enhance customer experience.
Training Outcome:Progression for the right candidate.Employer Description:The eQuality Solutions Group (eQS) vision is to make the world a more inclusive place by removing barriers to education, work and life. We have always been a ‘good business that does good, but we are on a journey to becoming ‘a great business, that does great things.’ We have grown from our North East base to now four locations also including Halifax and Tavistock, with over 60 employees and hundreds of expert consultants, who share our values. We can offer trusted and effective, off-the-shelf solutions, but we are also experts at creating bespoke, and even personalised, solutions where needed. As part of our Disability Services team, you will primarily work with e-Quality Learning, which provides assistive technology training in collaboration with Invate and Capita. Invate and e-Quality Learning are both part of the eQuality Solutions Group, working in partnership with Capita to support higher education students receiving Disabled Students’ Allowance (DSA). e-Quality Learning is dedicated to empowering disabled individuals in both education and employment by providing high-quality assistive technology training. Our goal is to promote independence, overcome challenges, and support personal aspirations, enabling individuals to reach their full potential.Working Hours :Monday - Friday between 9am-5pm.Skills: Communication skills,Attention to detail,Team working,Initiative....Read more...
The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure Gamma’s team can stay connected and productive online.
The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role.
As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role.
You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to:
Build laptops and accounts and complete the IT enrolment for each new employeeBecome the first point of contact (1st line) for all IT Service requests and issues
Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible
To help employees in using Gamma IT systems, this could also involve training other employees
To document interactions within the ticket management tool
To make sure Gamma policies and processes are being followed
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
After completing your apprenticeship, you will move into an experienced 1st Line IT Administrator role
Employer Description:Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development.
They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet.
Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations.
They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for youWorking Hours :Monday to Friday, 9.00am - 5.00pm, In office.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Due to a recent promotion we are now recruiting an Engineering Stores Controller on a permanent basis. The Engineering Stores Controller/Stock Controller position is working days Monday to Friday 8am – 4:30pm with a leading manufacturing business. The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.What’s in it for you:
Basic salary circa £38,100 per annum
Bonus Scheme
33 Days Holiday (25 + 8 Bank Holiday)
10% matched pension
Days based position Monday to Friday 8am to 4:30pm
Location - Normanton, Wakefield
Industry leading benefits package
Accredited training and development (IOSH, FLT)
Key Responsibilities and Tasks:
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
To control and monitor a perpetual Stores inventory system
Liaise with the Works Office as and when required
Liaise with Suppliers as and when required
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes:
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Self-motivated, able to work unsupervised
Able to work to targets / time scales
Desirable as a certified FLT, counterbalance driver, training can also be provided
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
Start: ASAPLanguages: German and EnglishI am seeking an exceptional Member Experience Manager to lead one of my clients premium workspace locations in Berlin.As the heart and soul of the location, you'll be the go-to problem solver, momentum driver, and experience creator for their members.Are you interested yet???The Role :
Oversee all aspects of running the location, including hospitality, people management, member care, facilities, and spend controlEmbody the companies values to deliver true hospitalityLead your team by example and create an exceptional workplace experience for their members
You will be Responsible for:Member Experience and Hospitality
Identify and address members' needs, becoming their trusted go-to for assistanceStrategize and execute well-attended events catering to diverse member interestsMaintain high occupancy rates and Net Promoter Scores (NPS)Conduct effective site tours and work with the sales team on proposals
Operations and Facilities Management
Oversee facilities maintenance and performance of supply partnersManage location's P&L and control costs creativelyHandle member billing, debt collection, and evictions when necessaryPrepare incident reports and manage move-in/move-out schedules
Team Leadership
Manage, coach, and nurture your team to embody company valuesSupport the General Manager in strategic decision-makingOnboard new hires and provide ongoing training
Sales and Community Building
Conduct site tours, identifying prospective members' needsManage renewals with a focus on unit profitabilityDevelop strong relationships with members and gather feedbackAnimate the coworking community through events and enriched service offerings
Qualifications
2+ years of experience managing a hospitality/customer service businessStrong interpersonal, networking, and communication skillsAbility to train and inspire a teamExcellent organizational and multitasking abilitiesProficiency in Microsoft Office and strong IT skillsPassion for entrepreneurial communitiesEvent planning experienceInterest in wellness is a plus
You're a Great Fit If
You can handle any member request, big or smallYou're energized by people and excel at team managementYour attention to detail is noteworthyYou remain calm under pressure and in challenging situationsYou're resilient and embrace unpredictable days as growth opportunitiesYou're willing to get hands-on while making strategic decisions for future success
....Read more...
Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests. We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team. This role is integral in managing and coordinating all aspects of event planning and meeting arrangements. The role will also offer cover for our Reservation Manager on annual leave dates. The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences. The sales office is operational 6 days (Monday to Saturday) with a team of 4. Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm. Key Responsibilities• Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail.• Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process.• Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams.• Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business.• Process enquiries, quotations, contracts, and confirmations in a timely and professional manner.• Conduct show rounds and meetings with clients to discuss their events and arrangements.• Monitor reservation systems, ensuring up-to-date records and maximizing occupancy.• Ensure proper inventory control of room availability in close collaboration with the Revenue Manager.• Handle no show and cancellations in accordance with policy and procedures. • Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel’s commercial targets.• Handle guest feedback and resolve any issues professionally and efficiently.• Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required• Previous experience in event coordination, reservations, or hospitality management.• Strong organizational skills with the ability to multitask in a fast-paced environment.• Excellent communication and interpersonal skills with a customer-focused approach.• Proficiency in reservation systems and Microsoft Office Suite.• Ability to work flexible hours, including office shifts and weekends, as required.• A passion for hospitality and delivering high-quality experiences.Why Join Us?• Opportunity to work in a prestigious hotel with a great team.• Career growth and development opportunities.• Competitive salary and a quarterly incentive scheme.• Staff benefits• A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you.....Read more...
Join a fast-growing fulfilment company where no two days are the same!Watford (Tolpits Lane) | Full-Time | £25,000-£30,000 DOE | Gym & Parking PerksAre you ready to take on an exciting new role in a rapidly expanding logistics business? If yes, then look no further!Premium Fulfilment, based on Tolpits Lane in Watford, are seeking a dedicated and enthusiastic Warehouse Team Leader / Administrator / Assistant Manager to help them manage their growing fulfilment centre, assisting ecommerce companies in fulfilling their customers' orders.The primary responsibility of the Warehouse Team Leader / Administrator / Assistant Manager will be to assist in the day to day running of the warehouse and the warehouse operatives.This role requires a candidate who can communicate effectively with the warehouse operatives and clients, be a natural and encouraging leader who can manage a very small team, and excel under time sensitive conditions.Key Responsibilities:
Oversee warehouse operations and ensure timely dispatch of all client ordersManage and support warehouse staff, fostering a collaborative and efficient team environmentOrganise warehouse inventory locations and plan for high-volume deliveriesUtilise and learn various inventory systems; proficiency in Microsoft Excel is a mustMaintain exceptional communication with clients, their customers, and internal staff, ensuring clarity and transparency, alwaysExhibit empathy, honesty, and reliability in all interactions and decisions
About You:
Strong leadership skills with the ability to manage and motivate a teamExcellent communication skills, both verbal and writtenGood with numbers, preferably proven by way of certification (for example B+ in GCSE Math's)Quick learner with the ability to adapt to new systems and processesDetail-oriented and able to perform well under pressurePrevious inventory/warehouse experience is beneficial but not essentialFit, well and able to carry out some manual tasks (such as lifting up to 15kgs)A Full UK driver's licence would be beneficial
What We Offer:
Comprehensive training to ensure your success in the roleA supportive and dynamic work environmentOpportunities for career growth as we expand our operationsThe chance to be a key player in a rapidly growing company
Important Job Information:
£25,000 to £30,000 per annum (dependant on experience)20day's holiday plus bank holidaysOnsite parking availableGym membership availableThis is a full time, in-person position. The working hours are 9am to 6pm with 1 hour lunch (Saturday morning availability required).
Ready to join a company that's growing fast and values your input? Apply today with your CV-we can't wait to meet you.....Read more...
Junior Security Systems Administrator
Junior Security Systems Administrator – Social Messaging Platform – Horsham, West Sussex
(Tech stack: Junior Security Systems Administrator, 2nd Line Support, 3rd Line Support, Windows Server, Active Directory, Office 365, Intune, Azure, Microsoft Defender, Security Compliance, Endpoint Manager, Group Policy, ITIL, SIEM, Security Operations, Junior Security Systems Administrator)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate Junior Security Systems Administrator to join a dedicated internal IT function and take on a varied role, blending 2nd and 3rd line support responsibilities with a clear focus on security. This is an exciting opportunity for someone with a passion for IT support and a growing interest in security to develop within a highly collaborative team. You will play a key part in ensuring system resilience, supporting day-to-day security operations and protecting the integrity of the business’s digital assets.
The successful Junior Security Systems Administrator should have experience with 2nd line support in a security-conscious environment, 3rd line support and infrastructure troubleshooting, Microsoft Windows Server (2019/2022), Active Directory, Group Policy and Office 365. Knowledge of Intune / Microsoft Endpoint Manager and exposure to Azure administration and Microsoft Defender security suite is desirable. An understanding of endpoint security, compliance policies and monitoring tools (e.g., SIEM) is useful.
All Junior Security Systems Administrator positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK.
Salary: £35,000 - £40,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC
NC/MJ/SEC....Read more...
Join the team behind London’s most iconic luxury events!Are you a born organiser with a passion for people and performance? At Bubble Food, we're looking for a proactive and versatile Staffing & Office Manager to take charge of resourcing, office operations, and executive support. If you're solutions-focused, calm under pressure, and great with people, this is your opportunity to be at the heart of a fast-paced, creative business.At Bubble Food, we deliver unforgettable, design-led experiences for world-class clients—from intimate private dinners to large-scale productions for up to 2,000 guests. With over 300 events annually, we rely on seamless staffing and flawless coordination to make every moment count.The RoleAs Staffing & Office Manager, you’ll oversee the recruitment, scheduling, and management of our casual events team—chefs, waitstaff, porters, and more—ensuring each event is perfectly resourced.Alongside this, you'll keep our office running smoothly, provide first-line IT support, and assist the MDs with executive admin. This is a hands-on, varied role for someone who thrives in a collaborative and energetic environment.What You’ll Do:
Lead the end-to-end coordination of event staffing, building a high-quality casual workforce (chefs, waitstaff, porters, and more)Manage staff scheduling, recruitment, onboarding, timesheets, and agency liaisonOversee smooth office operations: supplies, workspace setup, repairs, and daily adminProvide first-line IT support and coordinate with external tech partnersOffer proactive executive assistance to the MD, including diary management and presentation prepMaintain accurate systems: staff records, HR compliance, CRM data, and training logsSupport payroll, invoice prep, and cross-departmental adminChampion company culture—driving energy, collaboration, and a can-do spirit across the team
What You’ll Bring:
Proven experience in staffing, recruitment, or scheduling (hospitality/events preferred)Strong multitasking and organisational skillsExcellent interpersonal skills and a calm, can-do attitude under pressureProficiency in Google Workspace, Microsoft 365, and platforms like RotaCloud or PlandayHigh discretion, professionalism, and attention to detailConfidence working with contracts and HR compliance (Right to Work, GDPR)
Success in this Role Looks Like:
Events staffed seamlessly and cost-effectivelySmooth day-to-day office operations and staff satisfactionFast resolution of tech or staffing challengesAccurate records, timely reporting, and compliant adminProactive support to MDs and company-wide initiatives
Step into a role where no two days are the same—and every day makes a difference.Apply now and help shape the future of luxury events with Bubble Food.....Read more...
Client Success Manager – Digital Marketing Agency
Salary - £35,000 to £38,000 dependent on experience plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are expanding our client services department to continuously improve and evolve our services.
What does success look like? We work with aspiring 7-figure businesses and grow them to 8-figure businesses through elite-level performance marketing.
The role
As a Client Success Manager, you will be an integral part of our expanding client services team. Serving as an additional key point of contact alongside our PPC, SEO, and Paid Social service leads.
• Independently oversee a portfolio of client accounts, ensuring accountability for retained revenue.• A key contact and point of escalation for your clients, understand their business objectives to align our services to meet their goals.• Actively resolve client concerns and deliver solutions with exceptional customer service.• Manage client contracts, securing renewals and upsells.• Foster client relationships to develop cross-selling and referral opportunities.• Assist in identifying and implementing initiatives to enhance client loyalty and satisfaction.• Gather client feedback and collaborate with internal teams to address concerns and enhance relationships.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort, they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race-to-bottom stuff. This is a ****** career we are talking about here
The requirements
• Proven client success experience within a performance marketing agency.• Proven track record of renewing contracts, securing upsells and cross-selling.• Excellent communication, customer service and interpersonal skills.• Good understanding of PPC, SEO and Paid Social.• Excellent attention to detail and experience managing contracted services.• A results-oriented mindset focused on client satisfaction and revenue growth.• All the gimmes – organisation, numeracy, IT skills, pro-active and a team player
Success in this role hinges on becoming a trusted advisor to your clients, making sure everyone is aware of what success looks like, and leading them to success.
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Some of the duties that the apprentice will complete include:
To carry out effective Planned Preventative Maintenance as directed
To carry out maintenance and rectification works following audits, inspections, and production reports
Working to make continual improvements to plant and equipment to reduce repeat common point failures and improve site efficiencies
Keeping workshops, plant rooms and engineering storage areas to a standard that exceeds the requirements of internal and external audits
Keeping workshop tools and equipment serviceable, clean, and ready for use to meet the requirements for tool control
To keep up to date records of work completed on paper based and computer systems
All accountabilities support the engineering function which in turn reduces production down time and allows the department to meet its goals and objectives
Responsible for highlighting any additional spare parts required to carry out tasks. Spares usage is monitored against each team member by way of monthly KPIs
Report any risks or any evidence of unsafe or out of specification product, equipment, packaging, or raw materials, to a designated manager to enable the resolution of issues requiring immediate action
Training:Some of the things that the apprentice will learn include:
Understand mathematical techniques, formula and calculations in a maintenance environment and the type of equipment being maintained
Understand mechanical, electrical, electronic, fluid power and process control principles in a mechatronics maintenance environment
Understand how equipment being maintained functions and operating parameters in individual components and how they interact
Understand fault diagnostic methods, techniques and equipment used when maintaining equipment and systems
Understand condition monitoring methods and equipment used and understand how the information gained
Supports the planning of maintenance activities
Understand how to minimise machinery downtime by implementing planned preventative maintenance programmes
The Apprentice will complete a Level 3 National Diploma in Food & Drink Engineering Maintenance as part of their apprenticeship
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:The expected progression is into an Engineer. There is then potential to become an Engineering manager in the future.Employer Description:Kepak Group is an Irish company and one of Europe’s leading meat processors. Kepak have a portfolio of market leading brands including Rustlers, Big Al’s, John Stone, Stript Snacks and Celtic Beef. At Kepak, our ambition to grow as a business is equaled only by our ambition to grow the careers and personal satisfaction of our people.Working Hours :Monday to Friday, 9.00am to 5.00pm initially, then moving to shifts as required.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests. We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team. This role is integral in managing and coordinating all aspects of event planning and meeting arrangements. The role will also offer cover for our Reservation Manager on annual leave dates. The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences. The sales office is operational 6 days (Monday to Saturday) with a team of 4. Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm. Key Responsibilities• Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail.• Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process.• Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams.• Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business.• Process enquiries, quotations, contracts, and confirmations in a timely and professional manner.• Conduct show rounds and meetings with clients to discuss their events and arrangements.• Monitor reservation systems, ensuring up-to-date records and maximizing occupancy.• Ensure proper inventory control of room availability in close collaboration with the Revenue Manager.• Handle no show and cancellations in accordance with policy and procedures. • Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel’s commercial targets.• Handle guest feedback and resolve any issues professionally and efficiently.• Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required• Previous experience in event coordination, reservations, or hospitality management.• Strong organizational skills with the ability to multitask in a fast-paced environment.• Excellent communication and interpersonal skills with a customer-focused approach.• Proficiency in reservation systems and Microsoft Office Suite.• Ability to work flexible hours, including office shifts and weekends, as required.• A passion for hospitality and delivering high-quality experiences.Why Join Us?• Opportunity to work in a prestigious hotel with a great team.• Career growth and development opportunities.• Competitive salary and a quarterly incentive scheme.• Staff benefits• A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you.....Read more...
Client Success Manager – Digital Marketing Agency
Salary - £35,000 to £38,000 dependent on experience plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are expanding our client services department to continuously improve and evolve our services.
What does success look like? We work with aspiring 7-figure businesses and grow them to 8-figure businesses through elite-level performance marketing.
The role
As a Client Success Manager, you will be an integral part of our expanding client services team. Serving as an additional key point of contact alongside our PPC, SEO, and Paid Social service leads.
• Independently oversee a portfolio of client accounts, ensuring accountability for retained revenue.• A key contact and point of escalation for your clients, understand their business objectives to align our services to meet their goals.• Actively resolve client concerns and deliver solutions with exceptional customer service.• Manage client contracts, securing renewals and upsells.• Foster client relationships to develop cross-selling and referral opportunities.• Assist in identifying and implementing initiatives to enhance client loyalty and satisfaction.• Gather client feedback and collaborate with internal teams to address concerns and enhance relationships.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort, they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race-to-bottom stuff. This is a ****** career we are talking about here
The requirements
• Proven client success experience within a performance marketing agency.• Proven track record of renewing contracts, securing upsells and cross-selling.• Excellent communication, customer service and interpersonal skills.• Good understanding of PPC, SEO and Paid Social.• Excellent attention to detail and experience managing contracted services.• A results-oriented mindset focused on client satisfaction and revenue growth.• All the gimmes – organisation, numeracy, IT skills, pro-active and a team player
Success in this role hinges on becoming a trusted advisor to your clients, making sure everyone is aware of what success looks like, and leading them to success.
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Compliance Coordinator - Wembley, London - £18p/h Are you an experienced Compliance Coordinator ? Do you have a background within Facilities Management? If so we'd love to hear from you! CBW is excited to offer an opportunity for a Compliance Coordinator to join a leading Facilities Management team on one of their flagship contracts. In this role, you will play a crucial part in working closely with the facility managers to maintain high standards across their facilities by overseeing compliance with safety protocols, regulatory requirements, and contractual obligations. Hours/details Monday - Friday 8am - 5pmPermanent position £18p/h Must have experience within a Compliance role for the Facilities Management industry Key responsibilitiesLead the induction, learning and permit processes as part of a small team based within the Permit Office.Review Contractor RAMS for approval in advance of works.Visit work sites to assess work for compliance to site and business policy.Ensure correct Permit to Work implemented.Record and Monitor Electrical and Mechanical Isolations to ensure the applicable documentation is in place and correctly recorded.Compile and maintain safety files and other related relevant files.Ensure compliance documentation is in place, accurate and appropriately filed to assist with internal and external auditing.Report on sub-contractor performance where repetitive matters of safety are not being addressed according to requirements.SHE Committee Meetings - plan, schedule and review. Attend Safety and Compliance meetings on behalf of the departmentCoordinate and participate in the investigation of incidents, accidents and near misses.Prepare monthly SHE reports, statistics and presentations related to Permit Office performance.Report to the Service Support Manager / Client SHEQ Manager on corrective action taken to close out of NCR reports utilising Company and Client systems to manage.Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.Collate Health and Safety documentation for authorities.Review and update the Health and Safety plan as required.Required to undertake Overtime where works cannot be performed during Normal Working Hours such as during events. Liaise directly with the onsite FM Team and other service partners so that collaborative working relationships are formed.Utilise the clients CAFM system so that accurate information is provided which relates to our service provision.Demonstrate high level Health & Safety knowledge to others, to ensure safe delivery of all work.Be a brand ambassador at all times, maintain the Corporate Identity.RequirementsExcellent analytical skillsExcellent communication skillsExcellent report writing skillsPlanning and organisational skillsPermit to Work and isolation experiencePrevious experience within FM Send your CV to Abbie at CBW Staffing Solutions for more information.....Read more...
To carry out the sales ledger function:
To request purchase order numbers for specific customers
To download job sheets into customer folders ready to attach to invoices
To print job sheets ready for invoicing
To ensure all sales invoices are raised in a timely and accurate manner
To deal with customer queries, providing documentation or credit notes as and when required
To carry out credit control function on all customers ensuring all debts are paid in a timely manner
To carry out credit checks on new customers and set up new accounts
To accurately post data into the business accounts system
To review aged debtor reports on a weekly basis and reconcile bank statements
To carry out the purchase ledger function:
To add order acknowledgements, chase outstanding orders and update customers with any delays
To check dispatch notes against purchase orders to ensure deliveries are correct and add POD to system
To ensure all supplier invoices are added in a timely and accurate manner, ensuring that prices and quantities match purchase orders
To deal with supplier queries, chasing documentation or credit notes as and when required
To carry out preferred supplier checks on new suppliers and set up new accounts
To accurately post data into the business accounts system
To review aged creditor reports on a weekly basis and reconcile bank statements
To carry out Operational function:
To send parts direct to customer sites via courier
To add photos of parts not listed on the system
To book servicing visits in with customers
To take job bookings throughout the day by phone or email
To provide customer support with any other queries
Training:Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks online.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself to ensure you are meeting deadlines and staying on top of your work. These may be online or in person at your place of work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:This apprenticeship can lead to a career within administration and beyond. An apprenticeship is a great way to kickstart your career. Employer Description:Medserve are a mobility equipment supplier in Pill. Please see their website below for more information.Working Hours :Monday to Friday, 8am - 4pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills....Read more...
You'll work as part of the DAF family and the wider PACCAR group that employs over 25,000 people worldwide.
The role sits within the PACCAR Parts department responsible for the sales and marketing of truck parts to Fleet and Retail customers through a network of around 130 dealers across the UK. It will provide you with hands on experience of Business Intelligence and Reporting, Pricing and Marketing, as well as exposure to Product Management and Sales.
Duties will include:
Support Product Managers with range expansion of TRP parts.
Support administration requirements of Product Management and Pricing teams.
Support dealer network and other DAF departments with marketing and pricing enquiries.
Work closely with Parts Marketing Executive and external marketing agencies to develop new methods for marketing our products to dealers and end users.
Identify and recommend opportunities for efficiency improvements to product management and pricing processes.
Liaise with other departments to help resolve dealer or customer enquiries.
Training:Duration:
36 months practical training period, plus 3-6 months for End Point Assessment.
Delivery model:
Work-based training with your employer.
Day release during term time (approximately 1 day a week for 3 years).
Off-the-job training will account for at least 6 hours a week of an apprentice’s time at work.
Qualifications included:
BA (Hons) Business Management Practice.
Level 6 Chartered Manager (Degree) Apprenticeship.
End Point Assessment:
Portfolio based interview.
Project presentation.
Training Outcome:We are looking for an ambitious employee who wants to grow and expand the role beyond the end of the apprenticeship period. For the right candidate, we may consider supporting their next step in their learning qualification, potentially through a CMA or similar. The role has previously been done by graduates and interns, many of whom have since gone on to management positions within DAF and PACCAR. Employer Description:DAF is the UK’s leading heavy vehicle manufacturing company, with its Sales and Marketing head office in Haddenham, Buckinghamshire. Manufacturing and selling vehicles from 7.5 to 44 tonnes, we have been the market leader for the past 30 years, setting the industry standard for performance, productivity, and customer service. DAF's commitment to operators is backed by our network - 133 dealers covering the country, providing a consistently high standard of advice, service, and expertise to fully support operators in providing the right vehicle and services to maximise their business opportunities.Working Hours :8.45am - 5.15pm, Monday to Thursday. 8.45am - 4.45pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The main purpose of this apprentice position is to get hands-on experience with how internet networks work (also known as IP networking). You’ll start by helping deal with issues raised by Gamma’s business partners - these are called ‘tickets’ - and handling customer service queries. Over time, you’ll move on to working with the design and delivery of Gamma’s networks and services
You’ll be part of the whole process that engineers go through, like planning, designing, testing, building tools to help (automation), setting up the network, and keeping it running smoothly. This gives you the chance to understand how everything connects and how Gamma supports customers with reliable service
The goal of the apprenticeship is to help you build your skills in fixing network issues and understanding how Gamma’s systems work, so that you can grow into a Junior IP Engineer. You’ll start with more day-to-day tasks to build your knowledge of Gamma’s network, vendors and services, and eventually take on more responsibility like working on projects and helping with new network designs. You’ll get lots of support from your manager and team along the way
You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to:
Help build, look after, and fix computer networks
Work with things like routers, switches, and firewalls that keep networks running
Keep an eye on how networks are doing and help fix problems when they go slow or stop working
Write down what went wrong and how it was fixed
Learn the basics of how networks work, like how devices talk to each other
Work with engineers to improve and update the network
Training:Network Engineer Level 4.
Training Outcome:After you finish your apprenticeship, you will enter into an experienced Junior IP Engineer role.Employer Description:Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development.
They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet.
Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations.
They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for youWorking Hours :Monday to Friday, 9am to 5pm, Hybrid working.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities
Operational Leadership
Lead daily operations across warehousing, fulfilment, customer service, and logistics functions.Ensure service levels are consistently met, and operations run efficiently and cost-effectively.Collaborate with department leads to align operational performance with business goals.
Quality Management (ISO 9001 Focus)
Develop, implement, and maintain a Quality Management System (QMS) in line with ISO 9001 standards.Lead internal audits and manage external audits to ensure ongoing compliance.Standardise processes and create robust SOPs across the business.
Lean & Continuous Improvement
Champion the use of Lean tools and methodologies (e.g., Kaizen, 5S, DMAIC, Value Stream Mapping) to identify and eliminate waste.Lead cross-functional improvement projects that enhance efficiency, reduce costs, and improve customer satisfaction.Promote a culture of data-driven decision-making and continuous improvement across teams.
Performance Monitoring & Reporting
Define and track operational KPIs and quality metrics to measure performance.Conduct root cause analysis (RCA) and implement corrective actions to resolve issues.Provide regular updates and improvement recommendations to senior leadership.Training:The apprenticeship training will be delivered online and the apprentice will be allocated 1 day per week to work on their apprenticeship work.Training Outcome:Progression into the Senior Leadership team.Employer Description:Cloud 9 Fulfilment is a provider of end-to-end fulfilment solutions, supporting e-commerce businesses with seamless order processing, warehousing, and distribution.
With our mission, we aim to nurture and help eCommerce businesses grow through our daily focus on people and digital innovation. As a supportive partner, we prioritise human connections and believe that by combining a people-centric approach with technological advancements, we can effectively contribute to the growth and success of our clients.
Our vision is to revolutionise eCommerce order fulfilment by empowering our partners and fuelling growth. We aspire to be a transformative force in the industry by focusing on innovation, client empowerment, and growth, redefining what excellent fulfilment should look like.
As we continue to expand, we are seeking an experienced Operations Manager with a strong background in quality and continuous improvement to help drive operational excellence and align our business with ‘Lean Manufacturing Black Belt’ standards.
This role is also central to promoting the 6 Pillars of Cloud9 Fulfilment – Professionalism, Productivity & Happiness, Accountability, Collaboration, Continuous Improvement, and Open Communication – which guide our everyday actions and long-term thinking. These cultural pillars shape how we lead, support our teams, and deliver for our clients.Working Hours :Monday to Friday 9am to 5pm.
Depending on requirements this role may also include some shift work and may require working evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job Description:
Are you keen to build upon your existing procurement experience? Can you demonstrate experience of supplier selection, onboarding, and due diligence? If so, we’d love to hear from you.
Our client has a fantastic opportunity for a Procurement and Supply Chain Specialist to join the team on a 12-month fixed-term contract. This is a part time position - 4 days per week with a hybrid working setup, based in either Glasgow or Edinburgh.
Skills/Experience:
Experience of procurement process including supplier selection, onboarding, and due diligence.
Experience of working effectively with business teams around supplier requirements.
Experience of working with databases and IT systems such as SharePoint.
Experience in supplier management and dealing with a variety of third parties.
Ability to negotiate key commercial terms and review and assess supplier contracts
Knowledge of key/typical commercial contract terms across a range of different type of suppliers
Strong attention to detail, with the ability to work quickly and accurately using your own initiative.
Prioritising and managing a number of different projects at the same time spanning different business areas.
Core Responsibilities:
Supporting agreement and roll-out of a supplier selection framework to embed within the business. This includes working with a wide range of stakeholders to increase awareness and engagement.
Supporting business owners with the selection (including tender support) and onboarding of any new suppliers (this includes where appropriate, constructively challenging new supplier selection and onboarding). This involves engaging with proposed suppliers, supporting with any internal governance approvals required and carrying out effective due diligence on suppliers to ensure that required standards are met, including information security, data protection, corporate social responsibility (including anti modern slavery) and diversity and inclusion.
Diligently inputting and maintaining supplier data records on our systems.
Ongoing due diligence on existing supply base. This may include supporting with the audit of suppliers.
Working with Supplier Manager to support business owners in relation to performance management/KPIs/incident management and exit.
Producing relevant Management Information in relation to our supply base.
Building and maintaining strong links and positive relationships with all business areas within the firm to promote, champion and help to deliver effective supplier selection and management activities.
Building positive relationships with key suppliers.
Maintain policies, processes, templates, and guidance for the firm.
Driving cost savings.
Keeping up to date with industry best practice; and
Delivering training where required.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16024
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Are you keen to build upon your existing procurement experience? Can you demonstrate experience of supplier selection, onboarding, and due diligence? If so, we’d love to hear from you.
Our client has a fantastic opportunity for a Procurement and Supply Chain Specialist to join the team on a 12-month fixed-term contract. This is a part time position - 4 days per week with a hybrid working setup, based in either Glasgow or Edinburgh.
Skills/Experience:
Experience of procurement process including supplier selection, onboarding, and due diligence.
Experience of working effectively with business teams around supplier requirements.
Experience of working with databases and IT systems such as SharePoint.
Experience in supplier management and dealing with a variety of third parties.
Ability to negotiate key commercial terms and review and assess supplier contracts
Knowledge of key/typical commercial contract terms across a range of different type of suppliers
Strong attention to detail, with the ability to work quickly and accurately using your own initiative.
Prioritising and managing a number of different projects at the same time spanning different business areas.
Core Responsibilities:
Supporting agreement and roll-out of a supplier selection framework to embed within the business. This includes working with a wide range of stakeholders to increase awareness and engagement.
Supporting business owners with the selection (including tender support) and onboarding of any new suppliers (this includes where appropriate, constructively challenging new supplier selection and onboarding). This involves engaging with proposed suppliers, supporting with any internal governance approvals required and carrying out effective due diligence on suppliers to ensure that required standards are met, including information security, data protection, corporate social responsibility (including anti modern slavery) and diversity and inclusion.
Diligently inputting and maintaining supplier data records on our systems.
Ongoing due diligence on existing supply base. This may include supporting with the audit of suppliers.
Working with Supplier Manager to support business owners in relation to performance management/KPIs/incident management and exit.
Producing relevant Management Information in relation to our supply base.
Building and maintaining strong links and positive relationships with all business areas within the firm to promote, champion and help to deliver effective supplier selection and management activities.
Building positive relationships with key suppliers.
Maintain policies, processes, templates, and guidance for the firm.
Driving cost savings.
Keeping up to date with industry best practice; and
Delivering training where required.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16024
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and improve customer relationships and provide face-to-face business support and service. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects). Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region. Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues. Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues. Forecast, analyze, and report on sales and establish financial performance metrics. Establish criteria for success and provide leadership for the regional team's achievement of goals. Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and improve customer relationships and provide face-to-face business support and service. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects). Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region. Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues. Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues. Forecast, analyze, and report on sales and establish financial performance metrics. Establish criteria for success and provide leadership for the regional team's achievement of goals. Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online!....Read more...
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.
The role
Fugro depends on viable equipment assets which are being deployed in the most challenging circumstances. As a Product Manager (Drilling) within the marine geotechnical service line, you aim to continue to improve reliability, capability, and productivity of our offshore Drilling assets. To do so, you play a crucial role bridging product development and project delivery.
At Fugro, we contribute to a safe and liveable world. We use planes, trains, cars, boats, submarines, and robots to map and model the environment and its infrastructure so that structures can be reliably built, run, and maintained. Fugro is committed to building a sustainable future, and we have strong growth for our services supporting renewable industries.
This position can be performed from both Falmouth, UK, or Nootdorp, The Netherlands. You are the ideal candidate if you manage to define and prioritise improvement suggestions and innovative features against the most beneficial outcome for Fugro. Your main objective is to drive business value and contribute to long-term growth and success for the service line. To do this, you employ a customer-centric approach, engaging closely with clients and users to understand their needs and iteratively improve the products you are responsible for through continuous feedback.
As a key player in defining and sharing the portfolio vision, you will manage the entire product lifecycle from ideation to development, launch, and optimization. You will set requirements and goals for each product, supporting, and engaging with innovation and design teams, asset management, and operating entities to prioritize the necessary capabilities and resources for product excellence.
This role involves creating user stories for new and renewed products used globally, ensuring that assumptions and designs are validated, and steering the prioritization of backlog among development teams.
Additionally, you will assist in defining innovation and fabrication budgets, monitoring and reporting on internal and external developments. Understanding clients' needs and establishing business cases in alignment with group guidelines is essential, considering expected returns, competitors, and market outlook.
You will define and track key product performance metrics, stimulate detailed analysis on asset integrity and process requirements, and promote an agile mindset by facilitating regular reviews for continuous improvement and adaptation based on client and user feedback or changing market dynamics. This dynamic role is perfect for those who thrive on driving innovation and excellence in a collaborative environment.
Who we’re looking for:
We are searching for an individual with a bachelor’s or master’s degree in mechanical engineering, electrical engineering, or a related field, who has a proven track record in product management of integrated systems, preferably within the technology or asset management domain.
The ideal candidate will be adept at defining and delivering business value while controlling costs over time. Exceptional problem-solving, organizational, and analytical skills are essential, as well as strong interpersonal and communication abilities to effectively engage with both technical and non-technical stakeholders.
An understanding of marine geotechnical investigations and business will be highly advantageous.
This role is perfect for someone who thrives on driving innovation and excellence in a collaborative environment, and who can bring their energy, enthusiasm, keen eye, and can-do attitude to Fugro. If you are ready to take on the challenge, we invite you to apply and join our diverse and driven team.
What we offer:
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So, bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Extensive career & training opportunities both nationally and internationally.
Competitive salary accompanied by an attractive package including contributory pension scheme.
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies, for office-based roles.
Option to lease an electric car.
Private medical Insurance
Cycle to work Scheme.
Our view on diversity, equity, and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.
#LI-LW1Apply for this ad Online!....Read more...
We are looking for the right person to fit into our team—someone we can train and develop. In this role, you will have the unique opportunity to work closely with the entire team, including the Managing Director, gaining exposure to a wide range of skills and responsibilities.
Your responsibilities will include:
Updating all Safety Data Sheets and Technical Data Sheets based on suppliers’ information
Creating new Safety Data Sheets and Technical Data Sheets based on suppliers’ information
Create a new system to monitor the latest version of SDS and TDS from suppliers and ensure current updates are sent to customers who have received these in the past
Maintain or develop the current stock master spreadsheet which assigns stock code numbers and lists supplier information and latest date
Liaise with Carechem (24 hour emergency response we subscribe to) ensure they have all of the correct SDS information and most up to date information for all products that we sell and ensure we have the correct coverage for our sales markets
Look at packaging waste regulations and ensure we are compliant. Work with shipping team to get a system for collecting the data we need and if necessary, liaise with appropriate consultant to submit the data that is legally required
Look at plastic packaging regulations to ensure we are compliant and work with necessary teams to put a system in place to monitor and report as per our obligations
UK and EU REACH – check the status of all products we are purchasing in terms of their UK and EU Reach status. Monitor tonnages to confirm that suppliers are covering the material that we purchase. As and when UK REACH deadlines are approaching ensure that all suppliers, we use are going to comply with UK REACH. If any gaps are identified work with consultant to put cost proposal together and enable decision making as to whether we will register any products ourselves
Ensure we have analysis certificates for all purchased goods and check positively whether goods are in compliance with the purchasing specifications
Ensure that we are in compliance with the Explosives and Precursors regulations. Maintain the catalogue to ensure all materials that fall into scope of this are listed and carry out any annual declarations and checks that are required from customers in terms of photo ID and any other information that is needed for our legal obligations
Liaise with Chemical Business Association to ensure that all staff are aware of any regulatory changes that could affect the business
Monitor information from HSE and other sources to be aware of any potential regulatory changes that may affect the business
Prepare and submit annual Indices of Performance to Chemical Business Association
Prepare and submit annual SAQ and 3yr improvement plan to Chemical Business Association
Look at Responsible Care initiative and see if there are any more benefits and opportunities to promote the company
Conduct monthly ISO9001 audits
Conduct monthly FEMAS audits
Monitor and deal with non-conformances liaising with other staff to ensure prompt action and preventative action
Evaluation of new suppliersLook at customer satisfaction surveys/communications for the benefit of the business
Look at CBAM regulations and how this will impact our business and how we would collate the data required by customers for exports to Europe and also within the UK
Attend and contribute to Quality Meetings, produce minutes, check progress of outcomes etc.
Maintain and develop any office procedures that relate to regulatory issues
Identify regulatory related training needs for all staff
Training:
Regulatory Compliance Officer Level 4 Apprenticeship Standard
Training Outcome:
This is an entry-level position within a small, close-knit team, offering a fantastic opportunity to gain hands-on experience in regulatory compliance and quality assurance. This role provides invaluable exposure to a wide range of responsibilities, allowing you to develop a diverse skill set
Working closely with experienced professionals, you will gain deep insights into compliance, quality management, and industry regulations with the with a potential pathway towards a Quality Manager position
Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready.
We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday - Friday, 9.00am - 5.00pm (flexibility on times may be accommodated)Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
The duties and responsibilities involved in this role will involve:
Embark on a rewarding journey combining practical on-the-job experience with theoretical knowledge to develop skills in accounting principles, procedures, and practices. Work under the guidance of experienced professionals to gain hands-on experience in financial transactions, budgeting, and financial reporting.
Some of the duties include the following:
Develop a strong understanding of accounting software and systems used by the group
Pursue ongoing learning and professional development to stay up-to-date with industry trends and best practices
Checking supplier invoices against purchase orders on our database and then processing
Reconciling supplier statements against purchase ledger records
Updating sales ledger and sending invoices and credit notes to customers
Verifying the accuracy of accounts records (from both sales and purchase perspectives) and identifying errors
Assisting the accounts manager with administrative duties to enable the smooth preparation of VAT returns and yearly accounts
Liaising with customers and suppliers and dealing with invoicing disputes
Requirements:
A passion for accounting and a drive to succeed in the field
The ability to work independently and as part of a team
Excellent communication and interpersonal skills
A willingness to learn and take on new challenges
What We Offer:
A comprehensive training program that combines on-the-job experience with theoretical knowledge
Ongoing support and mentorship from experienced professionals.
The opportunity to work with a dynamic team and contribute to the success of the company
A competitive salary and benefits package
Training:Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day Release.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Arena Racing Company was created in 2012 and has been a racing industry pioneer, developing new race series such as the All-Weather Championships and the all-ladies Silk Series. Our racing business has grown with the acquisition of racecourses and greyhound stadia and our media business is flourishing through the control of media rights and our partnerships with The Racing Partnership, At The Races and Sky Sports Racing. Although we're a relatively young company we have a vast heritage. Find out a little more about our company values, who the people of ARC are, and the history of our company. ARC Business Values We strive to be at the forefront of British Racing, offering top-quality racing and delivering innovation across both our business and sport. We encourage people development and a cooperative working culture. so we can promote from within. This underpins our delivery of shareholder value. History and Heritage Though Arena Racing Company is a relatively recent collaboration of two major racecourse groups, our venues are steeped in history. CSR ARC works with charitable and community partners within both the horse and greyhound racing industries and the local communities around our racecourses and stadia. Our venues host a large number of fundraising events, and in addition, ARC is proud to support a number of racing and equine charities, including the National Horseracing Museum in Newmarket, Racing To School, Racing Welfare, HorsebackUK and Ebony Horse Club.Working Hours :Monday – Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
