Booking in stock onto a computer system
Loading and unloading of stock deliveries
Checking and sorting stock for storage within the warehouse
Stock picking of orders
Packing of orders for courier despatch
Using equipment to move stock around the warehouse
Training:Supply Chain Warehouse Operative Level 2.
Your training will take place at work where your tutor will come out once a month to see you. Training Outcome:Once qualified this could lead to a full-time position within the organisation.Employer Description:Premier Healthcare & Hygiene Ltd began trading in 2005.
Since then, we have grown considerably whilst striving to ensure that we offer our customers the highest quality and most comprehensive range of medical supplies available.
Based in Gateshead, Tyne & Wear, Premier Healthcare is a supplier to the NHS, podiatry, physiotherapy and medical practises, pharmacies and nursing and residential homes.
We are currently looking for an someone to join our warehouse team as a Warehouse Operative, during an exciting period of company expansion.Working Hours :Monday to Friday 8am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
You will be learning to give technical support to customers and helping with all queries, to be taking the calls, logging the issues and emailing the customers back with updates and many other tasks.
You will receive support and training from work colleagues and apprenticeship but will also be supported and encouraged to research and solve problems independently. This is a great opportunity to gain exposure to a wide range of technical aspects of IT support and admin, whilst developing your existing skills. Salary will be inline with current government rates for apprentices.
Example of tasks to be performed
Provide 1st line support to staff via phone and email
Log incoming calls and troubleshoot where possible
Document procedures, information and resolutions to a high standard
Offer administrative support to the IT team
Maintain the company file structure
Report to the IT Manager
Arrange Hardware repairs
Learn company software
Test software
Install software onto hand-held devices and desktop PC’s
Arrange deliveries and collections
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
May lead to a permanent position at the end of the apprenticeship for the right candidate.
Employer Description:We are a specialist in Mobile Computing, Data Capture and Warehouse Management. Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management. Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management.Working Hours :Monday to Thursday, 9.00am to 5:30pm (1hr lunch). Friday, 9.00am to 5.00pm (30min lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Understanding of SQL,Knowledge of ERP systems,Software development....Read more...
Plan, schedule and expedite the delivery of raw materials into Morocco based on customer orders and production scheduling
Work with procurement to identify suppliers and understand supplier lead times to be able to provide quotes to customers for production out of Morocco
Co-ordinate with the team in Morocco to plan and schedule production of finished goods to achieve on-time, in full availability of product from the Fine warehouse, in line with customer requirements
Co-ordinate with the team and logistics suppliers in Morocco to ensure all documentation (packing lists etc) are in place ahead of shipment to enable easy clearance of goods into Morocco
Fully understand the whole supply chain, particularly shipping/import/export issues, to identify opportunities to streamline processes, and reduce costs and lead times
Provide analysis of and identify supply chain risks develop scenarios and mitigation plans to discuss and agree with management
Develop thorough understanding of supplier capacities/product lead times, to ensure accurate planning of production that maximises supplier efficiency and order fulfilment, at lowest overall cost to Fine
Key point of contact between Morocco and overseas suppliers regarding availability of raw materials and expediting deliveries
Close liaison with suppliers to highlight any potential problems/bottlenecks at earliest opportunity, and alerting management to any changes that could jeopardise service levels immediately, for resolution
Make recommendations for performance improvement, and implement, in conjunction with SCM, to maintain and increase competitiveness, and obtain maximum value from suppliers
Update systems to ensure most accurate, up-to-date logistics information is available at all times, and that all internal customers are aware
Month-end review/reconciliation of all finished goods and stock to maximise opportunities to ship/invoice goods to customers, and for financial reporting
Advice on freight cost options and maintenance of cost matrices, including updating costing system for quotation purposes
Training:
Training will be delivered at workplace
Level 3 Supply chain practitioner (fast-moving consumer goods (FMCG)) apprenticeship standard
Functional Skills in English and maths if required
Training Outcome:
To be discussed at interview
Employer Description:At Fine Group we are engineers, designers, manufacturers, problem solvers. We strive to be the dependable experts providing technical textile solutions for our customers, solving complex challenges with technical textiles, providing organisations with solutions that carry, cover and protect their people or products. Fine Group’s 75 years of success and ambition have delivered cutting-edge results to clients who can only settle for the best.Working Hours :Monday to Friday.
9am to 5pm.Skills: IT skills,Organisation skills,Problem solving skills,Analytical skills,Postive can-do attitude....Read more...
General duties including (full training will be provided):
- Order Processing & Management:
Accurately process sales orders from initial enquiry through to delivery.
Update customers on order status and delivery schedules.
Liaise with internal departments (such as warehouse, logistics, and finance) to ensure smooth execution of orders.
Processing of credit card payments over the phone.
- Customer Service Support:
Handle incoming calls and emails from customers all around the world, providing product information and resolving queries.
Maintain strong customer relationships by responding to requests efficiently and professionally.
Assist in managing customer accounts, including credit checks and maintaining account information.
- Sales Support:
Work closely with the sales team to provide administrative support, including preparing quotes, order confirmations and sales reports.
Attending trade exhibitions (1-2 per year), which includes some time away from home.
Update CRM systems with accurate customer data, leads, and sales activities.
- Reporting & Data Analysis:
Generate sales reports and track performance metrics for internal use and management review.
Monitor stock levels and coordinate with the procurement team to ensure availability of products.
- Documentation & Compliance:
Ensure all sales documentation, including contracts, quotations, and orders, is accurately filed and compliant with company policies.
Assist with the preparation of tenders and bids for key customers.Training:On the job training will be done at our head office for the role itself.
4 days a week in the workplace and 1 day a week at collegeTraining Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. There are several opportunities for career progression on completion within the group. TRS/Certex are part of a much larger group which would open the doors to further job roles down the line.Employer Description:TRS are a division of Certex UK, and a manufacturer of safety harnesses for all aspects of motor racing, from club level through to professional teams. TRS also manufacture non-motorsport harnesses for other industries such as marine, military and light aviation. TRS are the UK’s leading harnesses manufacturer.Working Hours :Monday -Thursday 8:30am – 5pm. Friday 8:30am – 3:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The successful candidate, who will be reporting to the department line supervisor/manager, will be dealing with import shipments and import customer services, for general accounts and larger key account customers
The person will work as a part of the import team and arrange shipments from Europe to UK based customers, by use of the existing DSV road-freight and distribution network across Europe, along with internal UK distribution and warehousing departments
The role will involve communicating with the local DSV depots across the UK and Europe to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customer(s)
Additionally there will be various other ad hoc administrational tasks such as POD handling and following up on customer enquiries/questions
Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions
Receive bookings from UK importers either via our online booking platform or by e-mail
Contact delivery UK places to book in deliveries.
Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System
Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements
Ensure legislative compliance in all areas
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
Perform and correctly implement General Administration, e.g. invoicing; filing, queries, claims, POD handling
Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria.
We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:
Seetec will deliver this apprenticeship in the workplaceYou will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Level 2 Apprenticeship in Customer Service Practitioner Apprenticeship standard
Functional Skills in maths, English and ICT (unless exempt)
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at a Professional level
Employer Description:DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday - Friday: 09:00 - 17:00 (1/2 Hour Lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
