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Customer Service Specialist

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...

Merchandiser

MERCHANDISERCompetitive Salary, based on experienceFull Time (35 hours per week)Office-based (Leeds)Skopes is a leading menswear retailer.  We are currently looking to recruit a Merchandiser, to join our Head Office team in Leeds.The Merchandiser will play an integral role in supporting the business strategy and growth plans by merchandise planning, constructing ranges, and delivering trading activities. Alongside leading and developing the Merchandising team, you will need to work collaboratively with key stakeholders, providing operational support in the execution of the business strategy to deliver KPIs.Job descriptionTrading & branch merchandising: Efficiently execute strategic planning and in-season trading to achieve the targeted sales and profitability goals for the department.Identify opportunities and risks to trade, report on key highlights/lowlights, implementing actions to capitalise on consumer and market demands alongside the promotional calendar.Weekly review of all retail and warehouse stocks, including allocation, replenishment and IBT planning to ensure availability targets are met and sales opportunities are fulfilled.Oversee the store delivery process with key internal and external stakeholders, managing and rectifying all queries with the teams.Proactively forecasting KPIs aligned with trading output, demands and the promotional calendar.Manage the markdown cycle throughout each season to maximise sales, profit and sell through. Planning: Ensure optimum stock planning in line with the business strategy and budgets, executing space, category, and option planning for the retail channel.Strategically plan and deliver departmental trading activities, intake processes and KPI forecasting in conjunction with the planning of the WSSI and Open-to-Buy (OTB).Manage and oversee the update and review of the linecards with the merchandising team, taking necessary action in line with the critical path and business demands.Build and execute seasonal range planning, creating robust distribution and phasing plans that are aligned with the store demographic and pricing architecture.Working closely with the buying and retail teams to coordinate future season planning, ensuring alignment across departments.Co-ordinate with the Import Merchandisers and operation teams to leverage commercial opportunities, orchestrate delivery schedules and the daily planning of allocations, replenishment and IBTs. Leadership:Lead the Merchandising Administrator on planning allocations, replenishment schedules, monitoring and amending pars to ensure optimum stock levels in all stores, concessions, and wholesale routes.Provide 1-2-1 support to the Merchandising Administrator within categories owned.Ensure an engaging and inclusive management approach, instilling positive behaviours and offering the team support, guidance and development opportunities. Skills & Qualifications required: 3-4 years of experience in merchandising.Highly numerate with outstanding proficiency in ExcelDemonstrated expertise in analytical techniques and data analysis.Verified track record in in-season trading.Expertise in planning and ranging, including WSSI management & linecards.Ability to react to changes in demand and logistics.The ability to identify and offer effective solutions to problems.Experience with managing a merchandising team of one or more. Behaviours required: Effectively communicate and build relationships with key stakeholders, including senior management.Able to work under pressure and resilient.A love of retail and good commercial awarenessWork closely with the ASMs to optimise sales in each store. Store visits will be required seasonally. If this sounds like the opportunity for you, please apply ASAP. ....Read more...

Retail Team Leader

Retail Team Leader Salary: Up to £31,824 per annum + £290 per month car allowanceLocation: SwanseaWorking Pattern: 5 days out of 7, Monday–SundayHours: Up to 48 hours per week, predominantly evening and night shiftsContract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £31,824 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. Ready for Your Next Step? If you're looking for a permanent role where you can take responsibility, lead a team and work in a varied environment where no two days are quite the same, we'd like to hear from you. Whether you already have Team Leader experience or you're ready to take the next step into a position with more responsibility, this could be a great opportunity to build your career with a growing business. Apply today and take the next step in your career. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website. ....Read more...

Retail Team Leader

Retail Team Leader Salary: Up to £31,824 per annum + £290 per month car allowanceLocation: PlymouthWorking Pattern: 5 days out of 7, Monday–SundayHours: Up to 48 hours per week, predominantly evening and night shiftsContract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £31,824 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. Ready for Your Next Step? If you're looking for a permanent role where you can take responsibility, lead a team and work in a varied environment where no two days are quite the same, we'd like to hear from you. Whether you already have Team Leader experience or you're ready to take the next step into a position with more responsibility, this could be a great opportunity to build your career with a growing business. Apply today and take the next step in your career. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website. ....Read more...

Retail Team Leader

Retail Team Leader Salary: Up to £31,824 per annum + £290 per month car allowanceLocation: CardiffWorking Pattern: 5 days out of 7, Monday–SundayHours: Up to 48 hours per week, predominantly evening and night shiftsContract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £31,824 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. Ready for Your Next Step? If you're looking for a permanent role where you can take responsibility, lead a team and work in a varied environment where no two days are quite the same, we'd like to hear from you. Whether you already have Team Leader experience or you're ready to take the next step into a position with more responsibility, this could be a great opportunity to build your career with a growing business. Apply today and take the next step in your career. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website. ....Read more...

Retail Team Leader

Retail Team Leader Salary: Up to £31,824 per annum + £290 per month car allowanceLocation: ExeterWorking Pattern: 5 days out of 7, Monday–SundayHours: Up to 48 hours per week, predominantly evening and night shiftsContract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £31,824 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. Ready for Your Next Step? If you're looking for a permanent role where you can take responsibility, lead a team and work in a varied environment where no two days are quite the same, we'd like to hear from you. Whether you already have Team Leader experience or you're ready to take the next step into a position with more responsibility, this could be a great opportunity to build your career with a growing business. Apply today and take the next step in your career. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website. ....Read more...

Retail Team Leader- Bracknell - £36,770*

Retail Team Leader Salary: Up to £33,290 per annum + £290 per month car allowance Location: Bracknell Working Pattern: 5 days out of 7, Monday–Sunday Hours: Up to 48 hours per week, predominantly evening and night shifts Contract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £33,290 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business. By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...

Retail Shift Leader- Bracknell - £36,770*

Retail Shift Leader Salary: Up to £33,290 per annum + £290 per month car allowance Location: Bracknell Working Pattern: 5 days out of 7, Monday–Sunday Hours: Up to 48 hours per week, predominantly evening and night shifts Contract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £33,290 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business. By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...

Retail Shift Leader- Reading - £36,770*

Team Leader Salary: Up to £33,290 per annum + £290 per month car allowance Location: Reading Working Pattern: 5 days out of 7, Monday–Sunday Hours: Up to 48 hours per week, predominantly evening and night shifts Contract: Full-time, permanent The Role As a Team Leader, you will be responsible for leading and supporting a team of stock counters to deliver accurate, efficient and professional stocktaking services across a range of retail and commercial customer sites. You will take ownership of the stocktake from arrival through to completion, ensuring that company and customer procedures are followed, agreed timescales are met and the highest standards of accuracy, productivity and customer service are maintained. This is a mobile and hands-on role, with travel to different customer locations each day. You will need to be flexible regarding working hours and locations, and there may be occasions where overnight stays away from home are required. Key Responsibilities As a Team Leader, you will be expected to: Lead, supervise and support stocktaking teams on customer sites. Ensure stocktakes are completed accurately, efficiently and within agreed timescales. Monitor team productivity and take appropriate action if performance falls below expectations. Ensure all company and customer processes, procedures and health & safety requirements are followed. Maintain a professional approach and always deliver excellent customer service. Act as the primary point of contact for customer representatives while on site. Communicate effectively with both team members and customer management. Identify and resolve operational issues promptly, escalating where appropriate. Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance. Complete all required stocktake administration, reporting and sign-off accurately. Work flexibly across different customer locations and adapt to changing operational requirements. Person Specification We are looking for someone who is confident, organised and capable of leading a team in a fast-paced operational environment. Essential requirements: Full UK driving licence and willingness to travel extensively. Previous experience of supervising or leading a team is desirable. Strong communication and interpersonal skills. Excellent customer service skills and a professional approach. Ability to remain calm, focused and effective under pressure. Good organisational and time-management skills. Basic IT skills and confidence using digital systems. Ability to work independently and use initiative. Flexible approach to working hours, locations and operational requirements. Strong attention to detail and a commitment to accuracy. Working Environment The role involves working across a variety of retail stores, warehouses and other customer premises. You should be comfortable working in different environments and adapting to the requirements of each site. The role involves prolonged periods of standing and walking, as well as occasional use of step stools and ladders. Some assignments may require access to ground-level and high-level stock within large retail or warehouse environments. Due to the nature of the role, evening, night and early-morning working will be required, including weekend work as part of the 5-in-7-day working pattern. Occasional overnight stays away from home may also be necessary. What We Offer Competitive salary of up to £33,290 per annum Company car or car allowance Full-time, permanent employment Business-related expenses paid Paid annual leave Comprehensive ongoing training Opportunities for career progression Varied working environment across a range of customer sites Please note: Due to the working hours and nature of the role, including evening and night shifts, applicants must be aged 18 or over. This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business. By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...

Director of Sales

JOB DESCRIPTION Title: Director of Sales - West Summary Carboline is seeking a Director of Sales to lead our multi-state territory covering the Western, U.S., leading sales operations, developing talent, expanding market share, and achieving ambitious revenue and profitability goals. In this role, you will provide leadership to a team of sales professionals, cultivate key customer relationships, identify new business opportunities, and collaborate across the organization to execute growth strategies. Minimum Requirements: Bachelor's or Master's degree in Business, Engineering, Technical Discipline, or related field with 2+ years of sales experience; OR Minimum 5+ years of professional sales experience 2+ years of supervisory, leadership, or management experience Valid driver's license required Physical Requirements: Minimal physical activity required Occasionally lift up to 50 lbs. Extended computer usage, up to 8 hours per day Occasional exposure to various chemicals Approximately 50% travel, including overnight travel as needed Essential Functions: Recruit, hire, develop, retain, coach, mentor, and evaluate a high-performing team of sales representatives; assign accounts, direct sales activities, and drive individual and team performance to achieve regional revenue and profitability objectives. Conduct regular field travel with sales representatives to support strategic accounts, project opportunities, and professional development. Develop and execute regional sales strategies that drive revenue growth, market expansion, and profitability. Identify emerging market trends, customer needs, and competitive opportunities to strengthen Carboline's market position. Build and maintain strong relationships with key customers, contractors, owners, distributors, and industry influencers throughout the region. Maintain direct involvement with major accounts and high-value projects to support growth and customer satisfaction. Negotiate approved contracts and support strategic business development initiatives. Review customer requirements and recommend products, solutions, or enhancements that address their needs and create value. Coordinate product demonstrations, trials, and customer evaluations to support project wins and long-term partnerships. Manage all aspects of regional financial performance, including sales, profitability, budgets, accounts receivable, and consigned inventory. Develop annual operating plans and budgets to achieve sales and profit goals. Utilize Salesforce to manage opportunities, forecasts, specifications, target accounts, and sales activity. Provide sales forecasting and market intelligence to support warehouse and distribution planning. Partner closely with Marketing, Technical Service, R&D, Operations, Finance, and Customer Service teams to support customer needs and business objectives. Leverage corporate resources to maximize regional performance and deliver innovative customer solutions. Resolve account, commission, service, and operational issues in collaboration with internal stakeholders. Support new product launches, strategic initiatives, and continuous improvement efforts across the organization. Ensure customers receive exceptional service and support throughout the sales process. Demonstrate a strong commitment to Carboline's safety, quality, and operational excellence programs. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...