JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This role educates WTI personnel on proper product use and application, provides installation training on and off the roof, and oversees large self-performed projects from start to finish with intermittent inspections and post-completion inspections of smaller projects. The QCS will perform regular job site visits during the project and after project completion. The goal is to provide consistency across the country with proper roof repairs and application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in the field and in a shop setting. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-con's on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the projects have a zero punch list. Perform final inspections when needed. Pre-project field inspections and technical support including but not limited to: Peel tests Product recommendations Proper product installations Post-project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble in misuse of products for the situation. Perform roof inspections with written reports and photo documentation. Perform safety audits while on site to ensure all safety requirements are being met and consult with the safety team when necessary. Communicate professionally with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports, including DTAs, safety audits, truck audits, and QC inspection reports, as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when the weather conditions do not allow for your normal job responsibilities. Additional tasks as assigned by the manager.
ABILITIES AND SKILLS:
Working knowledge of commercial roofing systems, including built-up, modified, single-ply, and metal. Working knowledge of roof coating systems. Strong roofing or building science mechanical aptitude. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems). In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. Must be able to travel within assigned territory up to 75% of the time with overnight trips included.
OTHER QUALIFICATIONS:
5+ years of roofing, roofing repair, troubleshooting, or field service experience. Prior experience in a field service leadership role. History of working in a field that required autonomy and self-motivation. Prior experience and demonstrates a strong work ethic and ability to multi-task. Must have a valid Driver's License and acceptable Motor Vehicle Record.
The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
To help ensure all Office tasks are covered to the highest possible standard
To ensure that all Customer Enquiries/complaints are answered in full and to the customers satisfaction
To help reflect So Greene Limited in the highest possible light with staff, Customers and all interested stakeholders
To act as instructed and carry out all legal requirements by the Directors of So Greene Limited
Key Responsibilities
To assist in the completion of all pre-planned Waste Collections on a scheduled basis as required in a legal manner and safe manner
To help ensure that all aspects of Health and Safety as mentioned during the So Greene Induction are met
To regularly report to line manager progress on works and any matters which arise affecting the delivery of the service
To work as part of the team, putting forward suggestions and ideas for improvements in service provision
To help in the daily inspection and defect reporting procedure for the designated vehicle prior and on completion of usage
To undergo specific training to improve skill levels and knowledge to meet the companies’ requirements as and when defined training is identified as being required or available
To maintain excellent customer and client relations, particularly members of the public
To ensure that all Driver complaints and/or enquires are acted upon were practically possible by communicating them to the management team at So Greene
To liaise with all parties (Waste Brokers/Direct Customers/Potential customers) with regards to ensuring all schedules Waste Collection are completed in the safest, more effective manner
To answer all Telephone/E-mail enquires as best as possible and filter all potential issues/problems to the Management Team at So Greene Limited
To always maintain a professional appearance and telephone manner when representing So Greene Limited
Training:The Apprentice will be required to attend college 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Ideally, the apprentice would progress to become a full-time Office Administrator or would move into the Commercial Sales team.Employer Description:In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born.
So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike.
As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base.
But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers.
Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Team working,Analytical skills,IT skills,Organisation skills,Customer care skills....Read more...
