Assist customers with inquiries, both in-person and online, about available vehicles.
Learn the process of identifying customer needs and matching them with suitable vehicles.
Shadow experienced sales executives to understand the sales process, from initial contact to vehicle handover.
Assist in maintaining the showroom, ensuring vehicles are presented to a high standard.
Help with the preparation of vehicle documentation, including sales contracts and financing agreements.
Maintain a positive and friendly attitude when dealing with customers.
Gain product knowledge on all vehicles in stock and be able to communicate key features to customers.
Support the sales team in achieving monthly sales targets.
Participate in marketing initiatives, including social media promotion and customer outreach.
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Full-time position on successful completion of the apprenticeship
Employer Description:Welcome to Motorsphere, your premier destination for exceptional vehicles and unparalleled service. Located at the heart of the automotive world, we pride ourselves on offering a curated selection of high-quality new and pre-owned vehicles that cater to every lifestyle and budget. Whether you’re in the market for a sleek sports car, a family-friendly SUV, or a reliable commuter vehicle, Motorsphere has something for everyone.Working Hours :Monday - Friday, 08:30 - 17:00. May work Saturday mornings as overtime.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
Sales invoicing
Checking purchase invoices have been appropriately approved in line with the companies' policies
Posting purchase invoices to the accounting system
Credit control via email and telephone
Allocating sales receipts onto sales ledger
Allocating payments onto purchase ledger
General office duties, including, without limitation, greeting customers, answering incoming telephone calls, and filing of sales and purchase invoices
Work with other company employees to achieve company goals, including with respect to reduction in production costs ensuring maximum profitability for the company
Maintain a professional manner with customers to ensure high levels of customer satisfaction, reporting current matters to your supervisor and the board of directors as required
Adhere to all company policies, procedures and business ethics codes
Communicate professionally with customers of the company
Undertake all other tasks required by your supervisor
In keeping with accepted principles of good working practice, you may be required to undertake additional or alternative duties
Training:
Accounts/Finance Assistant Level 2 Apprenticeship Standard
Maths and English functional skills where required
Training Outcome:
To be decided upon completion of training
Employer Description:At JC Payne we are one of the leading Commercial Vehicle Bodybuilders in the UK.
We are based in Aldridge, West Midlands and located within 5 miles of the main motorway network.
We operate out of a 130,000 sq ft factory and build on all manufacturers of commercial vehicle chassis cabs, from the small 3.5 tonne car and van manufacturers, all the way up to the heavy truck manufacturers 26 tonne rigids, including everything in-between.
In addition to building all your standard van and truck bodies which you will find listed in our “Products Section”, we also offer a “Special Products” service where we can build the more unusual and bespoke bodies that you may require. We will consider any commercial vehicle bodybuilding project, just let us know your requirements.
As well as commercial vehicle bodybuilding, JC Payne offers a repair, assistance, breakdown and parts service within our “Specialist Services” side of the business.Working Hours :Monday - Friday, 9.00am - 5.00pm with 30 minute unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills....Read more...
A wide range of administration tasks, including but not limited to the list below. Additionally, the role includes liaison, via phone and email, with customers and suppliers.
Raise and administer rental and fleet documentation using our specialist IT Management System, (Key2). For example: Customer Application Forms, Credit Line Proposals, Master Hire Agreements, Vehicle Order Forms, Vehicle Schedules, Insurance Certificates, etc
Run, review and distribute internal and customer reports, e.g. Vehicle Stock Reports, On Hire Reports, Mileage Reports, Credit Line reports, etc
Liaison with vehicle suppliers and third-party service agents for: vehicle service/maintenance, breakdown/recovery services, vehicle defleet and disposal, trackers, fines, etc
Monitor vehicle stock and update FRS team on stock availability
Handle customer and prospect enquiries. Identify and follow up customer service and pricing queries
Sales administration, including; mailshots, creation of prospect lists, system updates, etc
Manage, (i.e. receive/dispatch, store and record), vehicle spare keys and book packs
Support on-site meetings, (i.e. meeting room preparation, etc).
Training:As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given the equivalent of one day a week to work on your apprenticeship training.
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Record keeping and document production
Stakeholder engagement and analysis
Legislation and Regulations; PESTLE analysis
Risk analysis and management; Change management; Decision making
Interpersonal skills; Business communication skills; Presentation skills; use of social media in Business
Project management
Finance – budgeting, invoice processes
Continued professional development
End-Point Assessment (EPA)
Training Outcome:
On successful completion of the apprenticeship, you will join the FRS team as a full-time employee.
Employer Description:Flexible Rental Solutions, (FRS), specialise in providing fully equipped LCVs and cars to the infrastructure industry, (Construction, Civil Engineering, Utilities, etc); transport industry, (Rail & Highways); public sector, (Housing Associations, Councils, etc); and telecommunications sector – and many more. We offer unrivalled fleet supply and industry leading customer advice, service and support. Our vehicles are supplied and managed nationwide.
FRS are part of the LCVR (Local Car and Van Rental), group of companies established in 2006 supplying vehicles – and related services – to various fleet and rental sectors across the UK.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Analytical skills,Team working....Read more...
Learning all aspects of marketing with current team members
Working with other teams within our business, especially sales tomake sure strategies align
Working with the Adobe software suite to create and build relevantmarketing campaigns, advertising and online features
Producing content and understanding how that content is workingthrough Website and Social Media Analytics
Working with the team for brainstorming and ideas to promoteGlobal Telemetrics and our tracking brands
Working with external teams for marketing and event support
Training:Multi-channel Marketer Level 3 Apprenticeship Standard:
Delivery Method:
The apprenticeship is primarily based in the workplace
Within the first 18 months additional training is delivered atLoughborough College on Tuesday evenings, 5.00pm - 8.30pm
Portfolio Workshop in college (Daytime) with Trainer Assessor (Dates to be provided on enrolment)
Training Outcome:
Progression to be discussed, subject to commercial requirements
Employer Description:Global Telemetrics is the billing and monitoring platform for
several worldwide vehicle security companies including
SmarTrack, Shadow Immobiliser, Clifford, Autowatch and
provides OEM solutions to vehicle manufacturers.
Monitoring Thatcham Security Certified devices using the latest
technology and secure cloud-based CRM systems to manage
customer information and billing. Global Telemetrics
Provide 24/7 365 days-a-year support for customers worldwide
with staff dedicated to help on all aspects of vehicle tracking and
recovery as well as customer and engineer advice. Global
Telemetrics have successfully recovered over £90 million of
vehicles since inception.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Presentation skills,Analytical skills,Creative....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor, you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient, effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor, an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer service practitioner level 2 (GCSE)
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company. Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday - Friday: 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Programme: Customer Service Practitioner Level 2Salary: £18,000 annually + plus £250 per quarter bonus plus £1000 after completing apprenticeshipAs the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars. As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well-presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice, you will work your way into a sales executive role, with the key responsibilities being: Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction.
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation.
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database-Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2On successful completion, you will receive:• Level 2 in Customer Service• Level 1 Functional Skills in English & maths (if required)Training Outcome:There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship.Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :40 hours per week, may include evening and weekend work.Skills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
Programme: Customer Service Practitioner Level 2Salary: £18,000 annually + plus £250 per quarter bonus plus £1000 after completing apprenticeshipAs the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars. As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice you will work your way into a sales executive role, with the key responsibilities being:
Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction.
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales.
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation.
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database-Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2.
On successful completion, you will receive:
Level 2 in Customer Service
Level 1 Functional Skills in English & Maths (if required)
Training Outcome:
There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship.
Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :40 hours per week, may include evening and weekend work.Skills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
As the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars.
As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice you will work your way into a sales executive role, with the key responsibilities being:
Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2:
On successful completion, you will receive:
Customer Service Practitioner Level 2 Apprenticeship Standard
Level 1 Functional Skills in English & maths (if required)
Training Outcome:
There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship
Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :Shifts to be confirmed, may include evening and weekend workSkills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service level 2 qualification
The apprentice will do their training in house with the skills coach This will take place once every 28 days
There is no college involved, so no block release is required
Training Outcome:
The potential to work further up in the service department. This could involve becoming an area service manager
Employer Description:Welcome to D. M. Keith. Owned and run by our family for 60 years, we have a reputation for friendly, personal service and great value.
With thirteen sites across Yorkshire & Lincolnshire, we’re one of the UK’s largest Škoda retailers and hold the widest stock of new and approved used Škoda. Together with our SEAT, CUPRA, Honda, Ford, Ford Pro, Kia & most recently BYD dealerships. We have a huge range of models available immediately, with specialists in both business sales and Motability.
So whether you’re looking to buy a new or used vehicle, book a service or buy parts, we look forward to welcoming you into the Keith family soon!Working Hours :Monday - Friday, 09:00 - 17:00. Weekend work may be included.Skills: None of the above....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
The British Electrical and Manufacturing Company Limited (Bemco) was established in 1893 in Newcastle upon Tyne. Initially called the Tyneside Electrical Supply Company, its aim was to supply electrical equipment to industrial users in the North East of England. The company also acted as a purchasing company for one of the first organisations in the world to cut coal by electricity, the Electrical Coal Cutting Contract Corporation.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity – from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
This Branch are looking for a highly motivated apprentice to join our busy branch. After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers & stock control
Completing the paperwork within the office
Raising quotations
Liaising with customers of the trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Trade Supplier Apprenticeship Level 2, consisting of:
Knowledge and Competence qualification in Trade Supplier at Level 2
Functional Skills in maths and English if required
End point assessment - Final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1hr lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and is run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in Trade Supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.30am - 5.30pm - (with 1 hour for lunch). plus 1 in every 3rd Saturday on a rota but will be paid overtime for these hoursSkills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
· Providing advice to customers who are having problems with their vehicles.
· Taking sales orders from customers both face to face and over the phone.
· Stock control for vehicle parts and accessories.
· Maintaining an ordered stock room.
· Raising invoices for parts sold.
· Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn.
· Teamwork.
· Strong communication.
· Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard.
· Brand specific certifications.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.
As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
Typing up board meeting documents
Putting financial information together in spreadsheets
Responding to emails and post
Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
Sales
Distribution
Marketing
Network Development
Finance
Parts and Service
Technical Centre
Training:
At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification.
We will support you to gain your Functional Skills, Core Skills in Scotland, if you require them in maths and English
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Training Outcome:
There are lots of opportunities to develop your career within our expanding business
Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles
Employer Description:The head office and full facilities of UK Truck and Plant Group are based in central Bedford- including our workshops and lorry parking. Just off the M1, Junction 13, our large 7-acre site is accessible for all vehicle types and clients. We are proud to announce that we have been awarded an IRTE Workshop Accreditation, proving we are of the highest standards within the industry. This means we have been recognised for our excellent premises, equipment, staff and documentation (plus plenty more)!
We have also been SMAS certified and SSIP accredited, meaning we have an audited health and safety policy, risk assessment system and a dedicated health and safety advisor- demonstrating that our offices and workshops are completely safe for customers and staff.
We have also attained the certification for the Quality Management System, ISO 9001:2015, a requirement for companies to show customers that you're committed to quality products and services. Our business was audited and passed- proving we are all about customer satisfaction.Working Hours :Monday - Friday, 9.00am - 5.00pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
