To be responsible for all administration, the management of finances and stock control, the maintenance of hygiene and Health and Safety standards as laid down and the care and maintenance of the building/s and equipment.
To support, develop and enable service users towards participation in community life, personal independence, and normal social functioning, consistent with their abilities and preferences.
To lead and support service managers, deputy managers and senior staff to allocate and monitor services to individual service users, in accordance with care and support plans agreed by the Commissioning Teams.
To maintain high standards of confidentiality at all times in accordance with policies and procedures and legal requirements. When information needs to be shared it must be necessary, proportionate, relevant, accurate, timely and secure.
To be familiar with and practice in accordance with the Vulnerable Adults Policy and practice guidelines and always relate any issues or concerns to a line manager.
To monitor the effectiveness of the key-working systems within the registered scheme and to ensure the highest standard of care for service users. To ensure that individual care and support plans are reviewed and implemented by all appropriate people.
To manage service user assessment, including undertaking home visits where necessary.
To ensure that risk assessments are carried out for each service user so that the service is provided in a manner which minimises risk to the service user and staff, and to keep records of all completed risk assessments.
To ensure that financial information is obtained from service users, or via commissioning colleagues and recorded to assist with financial assessments can be made and relevant charges levied and collected.
To ensure the progress of service users is assessed with a view to maximising their independence levels, encouraging them to achieve their full potential. This will include the rehabilitation of service users, wherever possible, and re-enabling them to participate independently within the community.
To enable service users to participate in the recreational and leisure activities of their choice, and to assist them to maintain their personal skills.
To ensure that all Care and Support Plans and information about service users/residents including manual and computerised information, are recorded to an agreed format and an acceptable standard and kept in accordance with Data Protection Legislation (GDPR).
To promote effective communication and positive relationships, and to enable service users to have access to advocates where appropriate.
To operate and promote an effective and responsive complaints procedure in line with policy.
To ensure that service users who are experiencing a change in their care or support requirements and provision are supported and assessed as appropriate.
To liaise with other professional partners and agencies (including medical/nursing where appropriate) at commencement, during and at the end of a service.
To ensure the proper control, recording and issuing of medications as prescribed by the medical practitioner and in accordance with legislation and the Medication Policy. To monitor and support service users who are able to administer their own medication.
To ensure the residential services are compliant with the guidelines and standards set out by the Care Quality Commission (CQC) and other statutory and legal frameworks and to respond appropriately to inspection reports.
To promote and maintain quality assurance processes in line with agreed monitoring and reporting systems.
To co-ordinate and undertake visits to services, to audit the quality-of-service provision against service specifications and standards and write detailed reports as required.
Requirements
Possession of the Registered Care Manager Award or equivalent is essential.
A recognised social services qualification (e.g., City and Guilds 325/3 Diploma, or a Certificate in Management Studies or a relevant Social Work qualification, and/or Assessor Award/ Level 2/3/4 in Care.
A commitment to and responsibility for personal and professional development and actively to take advantage of upskilling through relevant apprenticeship standards and training opportunities.
A minimum of two years supervisory or management experience in care or support work, including staff supervision and appraisal and either experience of full responsibility for managing a budget, or experience of budget management with supervision.
Good working knowledge and understanding of the Health and Social Care agenda/Inspection and CQC Regulation processes in relation to monitoring residential / nursing Homes.
Knowledge of applying care governance and care management to operational policy.
Negotiation skills and an understanding of and commitment to quality assurance, including customer feedback.
Ability to manage change within a social care setting.
Evidence of mentoring/management and leadership skills within the performance and care governance framework. Ability in using audit to improve quality of care.
The ability and flexibility to work across and support a wide range of services.
Experience of undertaking data analysis with accuracy and attention to detail.
Highly numerate, with the proven ability to understand, analyse, interpret, and explain complicated information and data.
Strong IT skills including Microsoft Office and other IT systems and will develop digital skills as necessary. An ability to manipulate data in excel to produce relevant management information.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
We are seeking a motivated Facility Coordinator to join our team at Fugro. This is an excellent opportunity for a driven individual looking to advance their career within the evolving Geo-data industry.
As a Facility Coordinator at Fugro, you will play a key role in ensuring the seamless operation of our reception area and the delivery of high-quality office services across the organization. You will serve as the first point of contact for all visitors and staff, representing the company with professionalism and a commitment to excellent service.
Reporting directly to the Executive Assistant and Office Manager, you will be part of a team that contributes to the smooth day-to-day functioning of our workplace.
This role is based in the office and can be considered on a full-time or part-time basis.On a part-time basis you will be required to work 3 full days in the office, with the flexibility to cover full-time in the office for holidays, absences, and busy periods as needed.
Every role here at Fugro plays a vital part in the success, safety, and growth of our business and our staff, and you, as a Facility Coordinator are no different.
Your role and responsibilities:
Greet visitors and employees, providing a welcoming environment
Answer phone calls and direct them to the appropriate departments
Manage incoming and outgoing mail and packages
Coordinate room bookings and manage schedules
Prepare meeting rooms by setting up equipment and ensuring cleanliness
Facilitate catering for meetings, including ordering food and beverages
Procurement and inventory of office supplies
Arrange taxi services for employees and visitors as needed
General office duties for other departments as required
What you’ll need to thrive in this role:
Previous reception and administration experience
An excellent communicator (verbally and written) and able to form good working relationships with clients and colleagues at all levels;
Good attention to detail, quality and safety;
Disciplined, self-motivated and flexible team player;
About Us
Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
Extensive career & training opportunities both nationally and internationally.
Competitive salary
Contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
Enhanced maternity and paternity pay
Long service awards
Fugro values awards
Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online!....Read more...
Key Responsibilities
Operational Management
Provide OH services and expert advice regarding fitness for work, suitability for employment, and rehabilitation in accordance with professional standards, legislation, and local policies.
Develop and evaluate cost-effective health promotion activities for Council staff, schools, and external clients.
Use specialist knowledge to advise peers, managers, and clients on complex health matters.
Communication
Represent Health and Wellbeing Services in internal and external meetings, deputising for the line manager when required.
Maintain accurate clinical notes in accordance with legislation and ethical standards.
Liaise effectively with GPs, consultants, and other healthcare providers.
Partnerships & Corporate Working
Collaborate with the line manager to design and deliver effective health initiatives for Council staff and external partners.
Liaise with Occupational Health Physicians on complex referrals and ill health retirement cases.
Actively participate in HR projects and support corporate health strategies.
Systems and Information
Use OH software to maintain confidential patient records.
Support information sharing and documentation between OH and Employment Support Services in line with legal and ethical standards.
Contribute to performance data analysis and clinical audit to support attendance management and service improvement.
Strategic Contribution
Work with HR colleagues to review and enhance attendance management processes.
Contribute to planning, delivery, and evaluation of health promotion and public health initiatives across the Council.
Knowledge:
Strong understanding of Occupational Health Nursing practices and services.
In-depth knowledge of Health & Safety legislation and the Equality Act 2010.
Understanding of evidence-based practice, clinical governance, and health promotion strategies.
Experience:
Significant post-registration clinical experience in Occupational Health or equivalent.
Proven experience delivering nurse-led OH services.
Experience conducting health screening and surveillance.
Demonstrated success in planning and delivering health promotion campaigns.
Skills:
Ability to manage a clinical caseload independently.
Strong clinical reasoning and decision-making skills.
Skilled in delivering training and presentations.
Excellent communication and problem-solving abilities.
High level of digital literacy and report writing competence.
Qualifications:
Registered General Nurse (RGN).
Registered Occupational Health Nurse (Diploma or Degree-level).
....Read more...
Main duties and responsibilities
Daily Social Media Engagement: Proactively monitor and engage with our online community across LinkedIn and Instagram to foster and grow online communities through proactive and authentic engagement. This includes commenting, sharing and liking relevant content from individuals and platforms connected to our brand (e.g. those using our equipment or our clientele / operators we supply too including any sponsorship or partnerships).
Influencer & Collaboration Management: Organise, plan and execute regular collaborations with fitness enthusiasts and influencers who utilise Pulse Fitness equipment, leveraging their reach to expand our brand's visibility. (e.g. Third space user working out on pulse fitness equipment. Ask them to collab, actively look).
Content Creation & Coordination: Work closely with our PR team to develop compelling social media copy and PR stories for Pulse Fitness, Pulse Design & Build and Pulse Solutions. This involves sourcing information, quotes, imagery and video content from our sales teams or site operators (clients) to facilitate the creation of engaging PR stories for press distribution. (e.g. Vivacity site - pull together site imagery and video content and information from the sales or site rep. to capture main points and understand what sibling companies were used).
Campaign Collaboration: Collaborate with the Creative Lead, Marketing & Event Manager, and PR team to execute B2B and B2C marketing and event campaigns across social platforms. (E.g. follow the timeline given of an event campaign or service campaign and send assets to correct teams highlighting when they should be pushed out and added to the content schedule along with supporting the social content copy).
Website Copywriting Support: Contribute to the development of the website copy, ensuring brand consistency and an engaging user experience.
Content Scheduling: Assist marketing in scheduling B2C marketing campaigns for the igym brand. (E.g. writing copy for a retention, regular posts or membership deal campaigns using Facebook & Instagram Meta Ad’s & scheduling tools).
Miscellaneous -
Administrative Support: Handle general administrative tasks as required to support the marketing department.
Market Research: Stay informed about industry trends, competitor activities and emerging social media platforms.
Content Calendar Management: Assist in maintaining and updating the social media content calendar.
Team Meetings: Participate in regular team meetings, contributing ideas and updates.
Ad-hoc Projects: Undertake other duties and projects as assigned by the Creative Lead and Marketing team.
Training:Multi-channel marketer: Equal to Level 3 (A level).
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.
Wise Origin is a national training provider that was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in digital and IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Multi-Channel Marketer Apprenticeship Standard.
Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Between 8am-5pm, Monday - Friday.Skills: Creative,Organisation skills....Read more...
· Dealing with all appointments and patient requests, ensuring that surgery time is effectively utilised, allocating pre-bookable and urgent appointments appropriately and monitoring the flow of patients during surgeries.
· Carrying out all clerical tasks to prepare for surgery sessions, ensuring that clinical staff have the patient documentation necessary to undertake consultations and procedures efficiently.
· Providing a comprehensive reception service, responding to a range of enquiries in a polite and efficient manner, adhering to practice protocols and dealing with difficult situations in a calm and controlled manner.
· Dealing with all telephone requests and enquiries in a courteous and efficient manner, referring callers to appropriate personnel and ensuring messages are relayed and in a timely manner, particularly those requesting urgent advice.
· Taking comprehensive details for patients requesting home visits and ensuring that these are recorded in accordance with the protocol to allow steps to be taken for triage.
· Dealing with prescribing requests, ensuring that scripts are approved, prepared, signed and ready for issue within agreed timescales or, if the patient needs to be seen, arranging appropriate follow-up.
· Maintaining manual patient records in a tidy, accurate and up to date condition (both individual files and the overall filing system), tracking missing folders and documents as required by clinical staff.
· Ensuring that any change of patient details/personal circumstances are recorded accurately and actioned on both the manual and computerised record system.
· Undertaking a variety of clerical tasks in support of patient service activity including ambulance bookings, insurance and benefit documentation, vaccinations, breast screenings etc.
· Explaining practice arrangements and requirements for registration and arrangements for new patients seeking care, ensuring that all documentation is fully completed
· Participating in the extended hours rota providing clerical support to the appointment surgery and working with the doctor on call
· Attend all statutory training courses as required.
· Interaction with colleagues in the reception, secretarial and admin team
· Reports to Team Leaders/ Deputy Practice Manager
· Liaises with nursing team and medical/clinical personnel
This Job Description is not exhaustive and is a guideline to the scope of duties involved. It will be reviewed at regular intervals. It is not intended as a rigid inflexible specification and will be subject to the changing requirements of Central Gateshead Medical Group.Training:Business Administration Level 3 Apprenticeship alongside internal training on policies and procedures.
Training delivered by Access Training through a mixture of projects, training workshops and one-to-one support.Training Outcome:The opportunity for long term permanent employment for the right candidate upon completion of the apprenticeship. The current Reception Team Leader started as an Administration apprentice.Employer Description:As a large practice, the medical group offer a comprehensive range of clinical services within the Gateshead area.Working Hours :37.5 hours per week (Monday-Friday) working on a rota basis between 7.45am and 6.30pm. Consisting of 3 x 10 hour days, 1 x 7.5 hour day and a rotating day off.Skills: Communication skills,Attention to detail,Organisation skills,Creative,Initiative,Calm in stressful situations....Read more...
On-the-job training:Work with experienced carpenters, learning hands-on skills and industry practices
Academic study:Attend college one day a week to achieve a Level 2 qualification in Carpentry
Drawing interpretation:Understand and use technical drawings and specifications to guide carpentry tasks
Tool usage:Safely and effectively use hand, power, and specialist tools for measuring, cutting, shaping, and joining timber
Material knowledge:Understand different wood types and grades, and select the appropriate materials for specific tasks
Safety and compliance:Adhere to health and safety regulations, environmental standards, and industry guidance
Communication and collaboration:Communicate effectively with other tradespeople and supervisors, using appropriate construction terminology
Construction tasks:Assist with erecting structures like roofs, walls, and temporary structures like formwork
Repair and maintenance:Learn how to repair or replace frames, doors, windows, and their components
As an apprentice you will have Persimmon employee status and learn while you earn. An apprenticeship offers you the opportunity to develop your skills and knowledge with a combination of on-the-job and off-the job training and support.For this reason, you are employed by the Company under a contract of employment which comprises of your employment offer and your Statement of Terms and Conditions. Your statement , together with a copy of the staff handbook will be sent to you once you have completed at least 3-months service with the Company.At all times you will be an employee of the Company and will be required to abide by the Company’s rules and regulations. The skilled tradesperson or gang you are assigned to work with, may or may not be employed directly with Persimmon. If they are not Persimmon employees, they will either be a self-employed contractor, or an external employee employed by another construction company.You are all working towards a common goal so your squad will support you regardless of their employment status. Whatever the arrangement, you will be paid by Persimmon and although you will supervise in your day-to-day duties by the other members of the squad, you will ultimately be responsible to the Site Manager on the particular site you are working on at the time.Training:
Persimmon Homes aims to provide apprentices with a structured program that blends practical on-site work with academic learning.They offer training resources to help apprentices develop their skills and knowledge
Apprentices gain valuable experience working with industry professionals, enhancing their future career prospects.
On successful completion of the course you will achieve the following qualifications:
Level 2 NVQ Diploma in Wood Occupations
Level 2 Diploma in Wood Occupations
You may also achieve a Functional Skills Maths Level 1, Functional Skills English Level 1, Employment Rights and Responsibilities
Personal Learning and Thinking Skills Apprenticeship Achievement Certificate
Other training:
Asbestos Awareness
Working at Heights
Health & Safety
Fire Door Installation and Maintenance
To attend Sandwell College college one day per week to learn woodwork skills and work on site four days per week.Training Outcome:
Potential to work within the business or other sub-contractors
Further career progression
Employer Description:Persimmon Homes is a major UK housebuilder, offering a wide range of new homes in over 350 locations across the country. They focus on building quality homes at affordable prices and provide various schemes to help buyers purchase new-build properties. Persimmon is also known for its commitment to customer service and has a strong presence in local communitiesWorking Hours :Monday to Friday - Details to be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
On-the-job training:Work with experienced carpenters, learning hands-on skills and industry practices
Academic study:Attend college one day a week to achieve a Level 2 qualification in Carpentry
Drawing interpretation:Understand and use technical drawings and specifications to guide carpentry tasks
Tool usage:Safely and effectively use hand, power, and specialist tools for measuring, cutting, shaping, and joining timber
Material knowledge:Understand different wood types and grades, and select the appropriate materials for specific tasks
Safety and compliance:Adhere to health and safety regulations, environmental standards, and industry guidance
Communication and collaboration:Communicate effectively with other tradespeople and supervisors, using appropriate construction terminology
Construction tasks:Assist with erecting structures like roofs, walls, and temporary structures like formwork
Repair and maintenance:Learn how to repair or replace frames, doors, windows, and their components
As an apprentice you will have Persimmon employee status and learn while you earn. An apprenticeship offers you the opportunity to develop your skills and knowledge with a combination of on-the-job and off-the-job training and support. For this reason, you are employed by the Company under a contract of employment which comprises your employment offer and your Statement of Terms and Conditions. Your statement, together with a copy of the staff handbook, will be sent to you once you have completed at least 3-months' service with the Company.
At all times, you will be an employee of the Company and will be required to abide by the Company’s rules and regulations. The skilled tradesperson or gang you are assigned to work with, may or may not be employed directly by Persimmon. If they are not Persimmon employees, they will either be a self-employed contractor, or an external employee employed by another construction company. You are all working towards a common goal, so your squad will support you regardless of their employment status. Whatever the arrangement, you will be paid by Persimmon and, although you will be supervised in your day-to-day duties by the other members of the squad, you will ultimately be responsible to the Site Manager on the particular site you are working on at the time.Training:
Persimmon Homes aims to provide apprentices with a structured program that blends practical on-site work with academic learning.They offer training resources to help apprentices develop their skills and knowledge
Apprentices gain valuable experience working with industry professionals, enhancing their future career prospects.
On successful completion of the course you will achieve the following qualifications:
Level 2 NVQ Diploma in Wood Occupations
Level 2 Diploma in Wood Occupations
You may also achieve a Functional Skills Maths Level 1, Functional Skills English Level 1, Employment Rights and Responsibilities
Personal Learning and Thinking Skills Apprenticeship Achievement Certificate
Other training:
Asbestos Awareness
Working at Heights
Health & Safety
Fire Door Installation and Maintenance
To attend Sandwell College one day per week to learn woodwork skills and work on site four days per week.Training Outcome:
Potential to work within the business or other subcontractors
Further career progression
Employer Description:Persimmon Homes is a major UK housebuilder, offering a wide range of new homes in over 350 locations across the country. They focus on building quality homes at affordable prices and provide various schemes to help buyers purchase new-build properties. Persimmon is also known for its commitment to customer service and has a strong presence in local communitiesWorking Hours :Monday to Friday. Details to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our Apprenticeships
We are looking for a motivated, passionate individual to join our team as an Apprentice Chef.
You will be responsible for assisting in the preparation, cooking and presentation of food with the aim to delivering an excellent customer experience. You would also be required to undertake all reasonable duties as assigned by the Head Chef.
Ensuring all menu items and specials are prepared, cooked and presented to company specification
Maintaining portion control and ensuring wastage is kept to a minimum
Receiving and checking food deliveries
Assisting the Head Chef with orders, stock taking, food hygiene, training and development of the team
Ensuring that all kitchen equipment is maintained and is working correctly
Maximising the full sales potential of the restaurant and ensuring high standards are maintained
You must have basic cooking skills and have the desire to learn new ones. You will have a good working attitude and enjoy the buzz of working in a busy kitchen environment.
As part of this apprenticeship you will work towards an industry wide recognised Level 2 in Food Production and Cooking. The training will be delivered in the form of work-based learning and will include functional skills.
The Apprenticeships last for 12 - 15 months and will enable you to develop through a structured training programme. As an Apprentice with Marston's, you will gain a nationally recognised Standard giving you an ideal grounding for a career in the hospitality industry. Learning is all on-site, so there is no need for our Apprentices to attend college, and our Apprentices are all paid national minimum wage, which is above the standard Apprentice rate. Throughout your Apprenticeship you will be supported by your Manager and our Apprenticeship provider too, so you will be given all the help and advice you need to succeed. Upon completion of the Marston's Apprenticeship Programme, you will be set up to develop further through the Marston's career path.
Ideal candidate
We are looking for enthusiastic, committed individuals with a desire to develop and succeed. You will be required to deliver a high standard of customer service. Able to work under pressure, you must also be able to resolve any customer complaints to achieve a satisfactory outcome. You'll also ensure high standards of cleanliness whilst ensuring at all times that legal requirements are strictly adhered to. You must be able to work a minimum of 30 hours per week.
About Marston's
Marston's PLC is a leading independent pub retailing and brewing business. We are a truly national operator with over 1,700 pubs and five regional breweries situated throughout the UK. We are also the market leader in the development of new pub restaurants having invested over £140 million within the last five years to build over 100 new outlets! And that's not all... we've also continued to invest heavily in our existing pubs, undertaking major refurbishments and evolving our brands and we plan to open an additional 30 new sites each year.Training:Chef Academy Production Chef Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development.Employer Description:We've been running pubs and brewing beer in one form or another for over 180 years. Now we've got around 14,300 people working for us and many more in partnership with us, and they all share our passion!
Our people; from the brewery teams, to the distribution fleet, to every single team member in our pubs, have helped us to become a thriving FTSE All Share listed company.
We have pubs that are traditional locals, family pub restaurants and fashionable town centre bars. While pubs may have chaWorking Hours :25 hours per week - Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalents)
30 hours paid work every week
Benefits For M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities
- Greet, serve and look after our guests.
- Maintain the highest standards of cleanliness and safety.
- Work with the team to create a friendly atmosphere our guests will love.
- Know the menus inside out, making recommendations to our guests.
- Be a champion of brand standards.
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Food and Beverage Team Member Level 2 Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and Maths (if you don't already have GCSE)
- 30 hours paid work every week
Benefits For M&B Staff:
- Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
- Never a dull moment - fun, laughs and lifelong friends!
- Funded qualification up to degree level
- Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
- Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
- On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares
Wage will be:
16-20-year-olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Food and Beverage Team Member Level 2 Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress.
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares
Wage will be:
16-20-year-olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
As an Apprentice Nandoca (aka Team Member) at Nando’s, you will be working towards a Food and Beverage Team Member apprenticeship over the duration of 15 months, learning and growing in your role. We’ll give you training and development, support, coaching and help you build your own unique learning plan.
We believe growth is about more than just helping you to perform in your job, it’s about becoming a better person inside and outside of work.
You will make our customers feel valued as part of our family by creating a fun environment or them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience.
Your roles and responsibilities will include;
Front of house:
Giving a warm welcome to our customers and make them feel at home
Serve customers efficiently at the till - understanding their needs
Serve amazing food to Nando’s high standards that make customers feel ‘Fired up’, ‘Wowed by the Experience’ and ‘Hooked for the Next Taste’
Bring amazing food and drink to the table and make sure our customers have everything they need
Manage takeaway customer experience
Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
Handle deep cleaning to Nando’s high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
Back of house:
Prepare, cook, and serve amazing food to Nando’s high standards and make customers feel ‘Fired Up’, ‘Wowed by the Experience’ and ‘Hooked for the Next Taste’
Set up, maintain, hand over and close down and clean, safe, and fully operational workstation
Handle deep cleaning to Nando’s high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
As well as fantastic training and development, we really care about looking after our Nandocas by offering a great range of benefits, which include:
Free meal on every shift you work
Flexible shifts
Access to a great discount platform
Discount on Nando’s for you and your friends and family (40% everyday)
Internal development programmes to support your career development
Regular regional parties and events
Refer a friend incentive scheme
Training Outcome:
Developing our people is priority and we are keen to promote from within so there is huge opportunity to grow into bigger roles with more responsibility
As you progress, you’ll be supported by our Apprenticeship Career Pathway
Aligned to our restaurant roles, the pathway supports development all the way from Nandoca (Team Member) to General Manager with an Apprenticeship at each step of the way
Employer Description:Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK? The Nando's story started in 1987 in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. Fast forward five years and Nando’s landed in the UK. Now, with over 490 restaurants (and counting), their PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea.Working Hours :25 hours per week, between the hours of 8am and 11pm, with exact shift patterns to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and maths (if you don't already have GCSE)
-30 hours paid work every week
BENEFITS FOR M&B STAFF
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Production Chef Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Production Chef Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Setting up new sales ledger accounts by processing data to relevant fields, scanning, indexing, foiling and informing the relevant sales manager the customer code
Responsible for dealing with customer enquiries, credit control on minor accounts and sending out monthly statements
Statement dispatch and initial credit control contact under the guidance and management of the credit controller
Maintaining supplier records by checking invoice details to system data, making sure all fields are filled in correctly
Reconciling far east supplier, taking into account payment terms and allocation of deposit payments with the guidance of senior members of the team
Entering all CIL payments onto supplier accounts using the relevant control account for reconciliations with the guidance of senior members of the team
Collecting purchase delivery notes from the warehouse on a daily basis
Alphabetically sorting purchase invoices and purchase delivery notes on a daily basis
Matching purchase invoices and purchase delivery notes on a daily basis
Responsible for posting all matched invoices and credit notes on to the system on a daily basis
Filing all posted invoices and making sure files are ready with reference numbers
Update query tracker on any invoices out for signature, and chase for resolution if not received back within a set timescale
Reconciling supplier accounts to supplier statements and updating the relevant notes field within our system, following up and chasing missing invoices
Chasing missing invoices for deliveries when requested by accounts team
Setting up new purchase ledger accounts by processing data to required fields, scanning, indexing, filing and informing the purchaser the relevant supplier code
Responsible for dealing with supplier enquires & accounts inbox on a daily basis. This will include printing documents and filing in our hard copy filing system or indexing documents for filing within our computer system
Posting of bank journals and initial reconciliations and payment allocations
Petty Cash reconciliation
Assisting in the preparation for the monthly completion of a high volume detailed HSBC invoice financing reconciliation and aged debt report on all currencies. Assisting to complete these within strict deadlines
Assisting in the preparation of a detailed VAT reconciliation for ESD on a quarterly basis. You will be working closely with the Assistant Accountant in presenting the information to the FM within a set deadline before making the final submission
Open post on a daily basis sorting and date stamping ready for accounts administrator to distribute
Answering and logging telephone calls, entering the information into our call log
Scanning and indexing on a daily basis or as required
General filing, copying and adhoc tasks
Franking evening post
Training:
AAT Level 2 - Training Contract
Functional Skills in maths and English (if required)
Training Outcome:
Progress to Level 3 and 4 AAT to become fully AAT qualified
Employer Description:We are a fast-paced consumables supply organisation, based in Bury St Edmunds with four distinct brands supplying some of the world’s biggest technology companies with their production and packaging supplies. The company are experts in Electrostatic discharge consumables and high-end technology-led packaging solutions. Formed in 1987, we are one of the region’s fastest growing companies and quality approved to ISO 9001 standards.Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Initiative....Read more...
As Bar and Waiting Staff at All Bar One, you are the personality behind the beer pumps, the expert on the drinks' menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
-A mixture of face-to-face and Teams/phone catch-ups every 4 - 6 weeks
-A mixture of on and off-the-job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
-30 hours of paid work every week
Benefits for M&B Staff:
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28-day paid holiday; high-street shopping discounts; and we even give you free shares!
Wages will be:
16-20 year olds: £10.00 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.Training Outcome:Ongoing support and development within the business.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shifts are to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff member at Browns Brasserie, you are the personality behind the beer pumps, the expert on the drinks' menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks
-A mixture of on and off-the-job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalents)
-30 hours paid work every week
BENEFITS FOR M&B STAFF
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28-day paid holiday; high-street shopping discounts; and we even give you free shares!
Wages will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.Training Outcome:Ongoing support and development within the business.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shift to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Sizzling Pubs and Grill you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Food and Beverage Team Member Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Key Responsibilities
1. First Point of Contact & General Enquiries
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate.
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently.
Support the Retrofit Coordinator (RC) and Retrofit Assessor (RA) by flagging important tasks or deadlines.
2. Workflow & Job Administration
Ensure jobs progress efficiently through the workflow using our internal IT platforms (e.g. CoreLogic, ECOSurv).
Diary management for the RC and associated partners (e.g. Anglian Contracts), including scheduling assessments and meetings.
Perform an initial check on submitted documentation to ensure completeness.
Request missing documentation or information from installers and assessors as needed.
Upload, manage, and organise project files and documents on shared platforms like Dropbox.
Create and manage manual document templates (e.g. CoreLogic Ventilation Strategy).
Complete manual job lodgements on TrustMark where necessary.Maintain accurate records and logs of job progression and communication.
3. Installer & Platform Support
Support new installers with onboarding and platform access/setup (e.g. CoreLogic / ECOSurv), with guidance from the RC.
Help troubleshoot basic issues and escalate queries when appropriate.
Maintain up-to-date installer records and contact lists.
4. General Office Administration
Support the Office Manager with ad-hoc administrative duties.Assist in compiling and distributing internal reports, including the weekly Friday Report.
Contribute to internal process improvement by identifying areas for streamlining admin tasks.
Always maintain confidentiality and data protection standards.
Training:You will be supported you over an 18 month period (plus a 3 month added for the EPA), to achieve a Business Administration Level 3 (Advanced).
Apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.Training Outcome:This is a permanent role offer for the right apprentice, on completion of qualification and satifactory reviews throughout the programme, also as a platform to progress onto a higher qualification that aligns with the business requirements.Employer Description:Classic Plumbing and heating are local specialists – serving the north east in Raising the Standards in Domestic Retrofit,With many years’ of experience working within Domestic Retrofit, installing all fabric measures, gas boiler installation and solar PV,
We continuously work towards enhancing best practices, ensuring compliance with the latest regulations, and promoting excellence in every aspect of Domestic Retrofit.
Delivering High-Quality Retrofit Solutions – By combining in-depth knowledge with hands-on experience, we provide assessments and coordination that lead to safer, more efficient, and cost-effective retrofits.
Ensuring Compliance & Sustainability – As specialists in PAS 2035 and Retrofit Coordination, we help clients meet and exceed industry requirements while reducing carbon footprints and improving energy efficiency.
Empowering Clients & Professionals – Through education, collaboration, and expert guidance, we aim to equip homeowners, landlords, and industry professionals with the knowledge and tools they need to make informed retrofit decisions to deliver the most effective and sustainable retrofit solutions.Working Hours :Monday - Thursday, 9.00am until 5.00pm.
Friday, 9.00am until 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
As Bar and Waiting Staff at Castle you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Food and Beverage Team Member Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Toby Carvery you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at All Bar One you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and Teams/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10.00 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Toby Carvery you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face-to-face and Skype/phone catchups every 4 - 6 weeks
A mixture of on and off-the-job training, including workshops and webinars. reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours of paid work every week
Benefits for M&B Staff
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back
Enjoy a 33% discount on a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension, 28 days paid holiday, high-street shopping discounts and we even give you free shares
Wage will be:
6-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks.
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20-year-olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
