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IT Helpdesk Analyst | Salary £30,000 – £35,000 | Based in LondonThe IT Helpdesk Analyst provides first and second-line technical support to employees, acting as the primary point of contact for technology-related issues across the business. This includes hardware and software, printing, networking, email, video conferencing, and cloud services. You will manage and resolve helpdesk tickets in priority order.The role also involves onboarding and offboarding employees and freelancers, including account setup, software configuration, inductions for new starters, and the retrieval, repurposing, and decommissioning of equipment and access for leavers.This is a hands-on role requiring the ability to troubleshoot a wide range of technical issues while multitasking in a fast-paced environment. You will maintain accurate ticket records, ensure timely resolution, and communicate clearly with users throughout the support process. Strong customer service skills and the ability to support users at all levels are essential.This client operates a hybrid working model. While you will support both office-based and remote staff, the role requires a predominantly office-based presence to assist with printing, meeting setups, and issues requiring physical IT support. Initially, this will be four days per week in the office.Key responsibilities
Provisioning new user accounts, with keeping deployment of new computers and mobile devices, and decommissioning user accounts for leavers.Creating documentation and guides for users, maintain a structured procedure of hardware and software, manage the pool of loan equipment and accessories.Log and maintain a record of support tickets through the IT, Helpdesk system, providing 1st and 2nd line support to 170+ users, with escalating calls efficiently to ensure they are resolved by a senior engineer.Provide technical support for hardware and software both F2F and remotely, ensure network server and IT services are accessible to users, provide support with printing equipment including wide format colour manage printers, with escalation to senior engineers.Support video conferencing platforms and equipmentDaily and weekly checks of office equipment, within meeting room AV and printing supplies, etc.Provide weekly status, status reports on going user issues and raised common problems that will be addressed, be able to assist users with software packages and updates.
Experiences needed:
1 year + experience across IT support, dealing with tickets in a fast-paced environmentMust hold experience in dealing with MACs (APPLE) – criticalOutstanding verba and written communication skillsOrganised, focused and rigorous, able to problem solve and be solution focusedAbility to convey technical solutions to non-technical peopleAbility to be calm and think logically when under pressureStrong team focus and ability work with Senior individuals.
Please reach out to iman.sharma@justit.co.uk for more information, we are interviewing immediately
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About the Role:We are seeking a highly analytical and detail-oriented Hotel Asset Management Analyst to join this dynamic team. This role will be instrumental in monitoring, analysing, and optimising the financial performance of a portfolio of hotels. The successful candidate will provide key insights, support strategic decision-making, and ensure the maximisation of asset value.Key Responsibilities:
Conduct financial analysis, modelling, and reporting for a portfolio of hotels to assess performance and identify opportunities for improvement.Support the asset management team in developing and executing strategies to enhance operational efficiency and profitability.Analyse hotel financial statements (P&L, balance sheet, and cash flow) to track key performance indicators (KPIs) and variances.Work closely with hotel operators and internal stakeholders to evaluate revenue management, cost control, and capital expenditure initiatives.Assist in budgeting, forecasting, and benchmarking performance against industry standards.Prepare investor and board reports, highlighting financial trends, risks, and opportunities.Conduct market research and competitive analysis to assess industry trends and investment opportunities.Support due diligence and financial modelling for acquisitions, dispositions, and refinancing activities.Maintain strong relationships with hotel management teams, external advisors, and financial institutions.
Key Requirements:
Hotel industry experience is essential, with a solid understanding of hotel operations, revenue management, and financial reporting.A degree in Finance, Accounting, Economics, Hospitality Management, or a related field.Strong financial modelling and analytical skills with proficiency in Excel and financial analysis tools.Experience working with hotel-specific systems such as Opera, STR, HotStats, or similar.Ability to interpret complex financial data and communicate findings effectively to both financial and non-financial stakeholders.Strong commercial acumen and problem-solving skills, with a proactive and results-driven approach.Excellent organisational skills and the ability to manage multiple projects in a fast-paced environment.A team player with strong interpersonal skills and the ability to build and maintain professional relationships.
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Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to work on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; engaging with key stakeholders to complete robust analysis in line with the overall delivery plan; using Lean and Lean Six to drive efficiencies and improvements, the production of artefacts such as Process architectures, Process Designs, Logical Data Models, Agile user Journeys amongst others; working to continuously improve business analysis practice; mentoring and supporting direct reports; requirement gathering ensuring robust elicitation & validation; translating business requirement into function & technical specifications by engaging with internal & external stakeholders; improving existing business processes, artefact production, solution support and user acceptance testing; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analysis.
A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
Experience of Business Process Modelling, leveling methods and/or BPMN 2.0 experience.
Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
Robust artefact creation and documentation.
Some formal certification such as BCS Foundation as a minimum, and evidence of working towards BCS Diploma Business Analysis certification (or similar level)
Nice to Have
Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar
Experience in property management processes such as Income Management, Rents, Service Charges,
Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
Lean or Lean Six Sigma accreditation.
As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to the operational acceptance, excellent problem-solving skills, and attention to detail, be a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. Alongside a competitive salary you will receive an impressive benefits package that includes bonus scheme, generous employer matched pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Our client is expanding their business and is seeking a Senior Data Analyst to strengthen their analytics capabilities, deliver actionable insights, and support data-driven decision-making across the organization.
Role and Responsibilities:
Deliver rapid-turnaround insights, visualizations, and recommendations in response to executive questions.
Partner with Strategy and IT/Data teams to access, validate, and analyze enterprise data across membership, club operations, digital products, and marketing.
Document, standardize, and codify analytics processes, reusable queries, metric definitions, and data structures to enhance operational efficiency and analytics maturity.
Develop executive-friendly dashboards and reports to communicate findings clearly and effectively.
Support the definition and governance of KPIs and metric logic, reconciling conflicting data to establish single sources of truth.
Requirements:
5+ years in analytics or business intelligence; experience in subscription, retail/omnichannel, or consumer services preferred. Fitness industry experience is a plus.
Expert SQL skills for building performant, readable queries and reliable datasets from complex sources.
Strong BI/data visualization experience (AWS Quicksight required).
Proficiency with Excel/Sheets for analysis and presentation; familiarity with basic statistics for descriptive and diagnostic analysis.
Clear, concise communication and storytelling skills; comfortable presenting to executives and collaborating cross-functionally.
Strong organization and prioritization skills; able to deliver high-quality work quickly in a fast-moving, ambiguous environment.
Experience documenting analytics processes, creating reusable code/report assets, and using version control (e.g., Git) is a plus.
Familiarity with modern data stacks (Snowflake/Redshift/BigQuery; dbt exposure is a plus).
Python for analysis is a significant plus.
Understanding of data privacy and compliance best practices.
For more information – please apply for this job or send your CV directly and we will contact you to provide further details.Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
We are looking for a Salesforce Product Owner (m/f/d) to join an in-house Salesforce team in Stuttgart. In this role, you will take ownership of our Salesforce platform, driving its strategic development and ensuring it delivers real business value across the organization.
Responsibilities:
Own the Salesforce product vision, roadmap, and backlog, aligning platform development with business strategy.
Act as the main interface between business stakeholders and technical teams, translating requirements into clear user stories and priorities.
Gather, analyze, and challenge business requirements to ensure scalable and future-proof Salesforce solutions.
Work closely with internal Salesforce administrators, developers, and external partners to ensure high-quality delivery.
Support agile ceremonies such as backlog refinement, sprint planning, and reviews.
Monitor platform performance post-go-live and continuously identify opportunities for optimization and improvement.
Requirements:
4+ years of experience working with Salesforce, ideally as a Product Owner, Business Analyst, or similar role.
Strong knowledge of Salesforce core clouds such as Sales Cloud and Service Cloud (Marketing Cloud is a plus).
Experience working in agile environments with hands-on backlog and roadmap management.
Strong communication and stakeholder management skills, able to work with both technical and non-technical teams.
Proactive, structured, and value-driven mindset with a strong sense of ownership.
Fluent in English and German.
What’s on offer:
Competitive salary package with performance-based incentives.
Hybrid working model with flexible working arrangements.
Training and Salesforce certification support.
A stable in-house role with long-term platform ownership and clear career development opportunities.
The chance to shape and evolve a core business platform used company-wide.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Job duties:
Assist with day-to-day finance operations, including sales ledger, and cash postings
Process scrap invoices, ensuring accuracy and compliance with company procedures
Support month-end activities, such as preparing journals and assisting with accruals and prepayments
Maintain accurate financial records and update spreadsheets for reporting purposes
Provide administrative support for finance projects, audits, and internal controls
Respond to internal and external queries professionally and promptly
Learn and apply accounting principles while studying towards AAT qualifications
Collaborate with other departments to ensure smooth financial processes and data accuracy
Training:
Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level
If you work in accounts or have studied accountancy before, you may be able to start at this level
You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting
You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level you’ll need to study five units (also known as subjects), which are all mandatory
Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units
Training Outcome:
Opportunity to progress to Finance Assistant or Accounts Payable/Receivable Clerk roles upon successful completion of the apprenticeship
Potential to continue professional studies (e.g., AAT Level 4, then ACCA or CIMA) supported by the company
Exposure to a wide range of finance functions - management accounts, VAT compliance, and ERP systems - providing a strong foundation for a long-term career in finance
Clear career path within the organisation, with options to move into analyst roles, credit control, or management accounting as skills develop
Continuous learning culture with mentoring and opportunities to work on projects such as cost analysis, budgeting, and process improvements
Employer Description:At William King, we pride ourselves on being a family-owned business with over 200 years of heritage, built on strong values and long-term relationships. Our culture is collaborative, inclusive, and people-focused – we believe our success is fundamentally linked to the wellbeing and growth of our employees.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
Based in Oadby, Dustraction is one of the UK’s leading independent manufacturers of dust and fume extraction systems. For over 70 years, we have protected workers’ health and helped businesses stay compliant with COSHH regulations.
We are looking for a data-driven and creative Marketing Analyst Apprentice to join our close-knit team.
In this role, you will work directly with the senior management team to modernise our marketing approach. You won't be fetching coffee; you will be analysing what works, creating content that speaks to industries like wood manufacturing and food processing, and helping us reach our revenue targets.
Your day-to-day responsibilities will include:
Campaign Management: creating and scheduling content for social media (LinkedIn), email newsletters, and our website.
Data Analysis: Monitoring website traffic and campaign performance to report on what generates real enquiries.
Content Creation: Collaborating with our engineering and sales teams to turn technical case studies into engaging success stories.
Market Research: Keeping an eye on competitors and identifying new opportunities in the automotive and pharmaceutical sectors.
CRM Support: Helping manage our customer database to ensure we nurture relationships with our 3,000+ active clients.
What are we looking for?
Analytical Mindset: Ability to look at data (website traffic, email opens) and understand what it means.
Written Communication: Excellent grammar and spelling for creating professional emails and social posts.
Tech-Savvy: Comfortable learning new software quickly (Odoo CRM, Google Analytics).
Self-Discipline: Capable of managing own workload and meeting deadlines without constant supervision.
Attention to Detail: Critical for maintaining accurate customer data and brand standards.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Multi Channel Marketer qualification, which will help start your career and give you an insight into the business' processes and procedures.
Our training is all completed remotely via Teams with a development coach, who will be available for support.
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours.
Training Outcome:This role is designed with a clear pathway to a full-time Marketing Executive position upon successful completion. As Dustraction aims to grow its sales revenue, you will be integral to this growth, with opportunities to eventually lead digital strategy and mentor future apprentices.Employer Description:Dustraction manufacture bespoke dust and fume extraction systems engineered in Oadby, Leicester. Establied for over 70 years.Working Hours :Monday - Friday, 08:30 - 17:00,
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Creative,Self Discipline....Read more...
Job Description:
Core-Asset Consulting is delighted to be partnering with a leading financial services firm to recruit a Fund Control Analyst. This is an excellent opportunity to join a newly established business area, contributing to the development of its culture and operating model.
Skills/Experience:
Essential
Experience in a Product Control or Valuations role within an investment bank or buy-side environment.
Alternatively, 1–3 years of experience in an accountancy firm within audit.
Exceptional attention to detail with strong written and verbal communication skills.
Minimum 2:1 degree from a Russell Group university or equivalent.
Strong proficiency in Excel.
Highly motivated, eager to learn, and able to take ownership of tasks.
Core Responsibilities:
Produce accurate performance reporting for stakeholders, including analysis by asset class, strategy, time buckets and risk attribution.
Perform ongoing valuation checks using independent market data to ensure accurate pricing of trading portfolios.
Deliver accurate Net Asset Value reporting to internal investors and regulators, including reviewing management and performance fees.
Support wider team deliverables and contribute to project work as the function evolves.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16316
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
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Job duties:Assist with day-to-day finance operations, including sales ledger, and cash postings.Process scrap invoices, ensuring accuracy and compliance with company procedures.Support month-end activities, such as preparing journals and assisting with accruals and prepayments.Maintain accurate financial records and update spreadsheets for reporting purposes.Provide administrative support for finance projects, audits, and internal controls.Respond to internal and external queries professionally and promptly.Learn and apply accounting principles while studying towards AAT qualifications.Collaborate with other departments to ensure smooth financial processes and data accuracy.Training:Advanced Diploma - AAT Level 3
Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax.
Advanced Synoptic Assessment.
The apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:Opportunity to progress to Finance Assistant or Accounts Payable/Receivable Clerk roles upon successful completion of the apprenticeship.Potential to continue professional studies (e.g., AAT Level 4, then ACCA or CIMA) supported by the company.Exposure to a wide range of finance functions – management accounts, VAT compliance, and ERP systems – providing a strong foundation for a long-term career in finance.Clear career path within the organisation, with options to move into analyst roles, credit control, or management accounting as skills develop.Continuous learning culture with mentoring and opportunities to work on projects such as cost analysis, budgeting, and process improvements.Employer Description:At William King, we pride ourselves on being a family-owned business with over 200 years of heritage, built on strong values and long-term relationships. Our culture is collaborative, inclusive, and people-focused – we believe our success is fundamentally linked to the wellbeing and growth of our employees.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
Would you like to play a critical role in maintaining the highest quality standards and approvals of a leading wholesale bakery in Larne?Are you a stickler for detail with a passion for world-class food safety? What would it mean to you to be the expert who provides the final assurance of product excellence every day?Are you someone who thrives on upholding the highest standards and creating a trusted reputation in the food industry, this is where you will make a meaningful impact! If you are that person, take the first step toward expanding your skills and experience by reading on!This is a Full-Time, Permanent position working for a company that invests in their employees' well-being and future.
Salary: £24,000 - £27,000 per annum, dependent on experience.Contract: Full-Time, Permanent role (36-40 hours per week).Shift Pattern: Mon (7:00 AM - 4:30 PM), Tue-Thu (7:30 AM - 4:30 PM), Fri (7:30 AM - 12:30 PM).Annual Leave: 28 days holiday (inclusive of bank holidays).Pension: Comprehensive Workplace Pension scheme.
About you and your impact:This isn't just a checking role, you will be the critical support member who actively shapes and monitors industry-leading quality assurance systems, working closely with the QA Manager.The Thrill of the MissionYour ultimate goal is to guarantee excellence, ensuring every product and procedure adheres to the strict quality standards that customers demand.Your Day-to-Day Ownership
The Assurance Expert: You will execute all essential production checks and record-keeping, covering everything from pre-run, weight, and temperature checks to metal detection start-ups and end-of-day verification.The Internal Auditor: You will be responsible for conducting crucial audits, providing detailed oversight on materials (Glass & Hard Plastic), facility standards (Fabrication), cleanliness (Hygiene), and general site standards (Housekeeping).The Analyst: You will take full ownership of sampling and analysis. This involves collecting vital lab samples, performing in-house shelf-life analysis, and coordinating external swabbing and analysis to ensure product integrity.The Compliance Champion: You will gain valuable exposure by assisting in the preparation and participation of external audits and by completing robust internal traceability checks.
Team and InfluenceYou will report directly to the QA Manager. A key part of your influence will be working closely with production staff, where you will act as a coach and guide to monitor and elevate hygiene compliance across the floor.Why you'll thrive at Jennings Bakery:
Clear Measures of Success: Your impact is measurable, completing monthly internal audits, achieving in-spec lab results for environmental swabbing, and ensuring on-time product release.Growth Opportunity: Assist with New Product Development (NPD) and participate in management meetings, expanding your exposure beyond the production floor.Essential Skills: The company are looking for candidates who demonstrate Computer Literacy, strong Problem Solving, excellent Time Management, and a proven ability to work as part of a team. Previous bakery or QA experience is a distinct advantage!Values: Join a team that promotes coaching, offers and asks for help, and makes decisions based on facts with a curious mindset.
Are you ready to protect the quality and reputation of the Hazels brand?If your passion is compliance and detail, apply now! Please submit your CV to the link provided and our client will be in direct contact.Essential Requirement: Demonstrated Computer Literacy and keen Attention to Detail ....Read more...
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Service Desk Team Lead – Professional Services - £50k - £60k – London The Service Desk Supervisor oversees the daily operations of the London IT Service Desk, ensuring top-tier technical support and exemplary customer service for all staff, and clients. In addition to general local and global service desk duties, this role at times will involve hands-on user support across multiple channels – phone, email, instant messaging/chat, and in-person. The Service Desk Supervisor coordinates closely with colleagues across the firm’s global IT structure to provide seamless 24/7 support in a follow-the-sun mode. Leadership & Interpersonal Skills:
Minimum of 5 years’ experience in an IT support or service desk environment, with at least a portion of that in a law firm or similar professional services firm.Previous experience in a supervisory or team lead role, preferably overseeing a service/help desk team. This includes direct responsibility for staff mentoring or coaching, task assignment, and performance monitoring. Candidates who have led a small IT support team or acted as a senior analyst providing guidance to others will be well-suited.Hands-on experience coordinating or providing IT/AV support for meetings, conferences, or events is a plus – especially in settings requiring professionalism such as board meetings, legal proceedings, or client events. Strong team player with the ability to foster collaboration and positive working relationships
Essential Technical Skills:
Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery and support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating systems, including imaging, configuration, and user environment issues in an enterprise network. Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)Experience supporting Microsoft Exchange/Outlook email environments and calendaring. Familiarity with collaboration and communication tools such as Zoom Workspace and Microsoft Teams Hands-on knowledge of document management systems commonly used in law firms, especially iManage Work (Desksite/WorkSite) or similar platforms. Proficiency in supporting and troubleshooting PC/laptop hardware (preferably Lenovo ThinkPad series, Microsoft Surface or similar business-class hardware). Able to diagnose and resolve issues with CPUs, memory, drives, and peripherals. Experience supporting printers, multi-function devices and scanners (particularly HP and RICOH models), including network printing issues, PaperCut, driver deployment, and maintenance tasks.Experience supporting mobile devices, including iPhone and Android platforms Solid experience with audio-visual and video conferencing technologies in meeting rooms. Strong knowledge of Active Directory and Entra IDStrong understanding of network fundamentals and advanced client-side troubleshooting. Familiarity with network services like DNS, DHCP.
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
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