Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being investigated and resolved
Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp
Commit to personal development - actively enhancing technical knowledge and proficiency
Organise and prioritise daily tasks - to deliver service aligned with client expectations
Communicate professionally and positively - with colleagues and clients, fostering effective information exchange
Act as an ambassador for Sharp - promoting and maintaining the Sharp & the client’s reputation through every interaction
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focussing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
Microsoft Azure Certification:
As part of the professional practice, learners will be able to access Cloud Academy resources which will prepare them for taking official Microsoft certifications.
An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.
At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Sharp UK is part of the global Sharp Corporation, a well-established technology business with a long history of innovation. In the UK, Sharp delivers a broad range of business technology solutions, supporting organisations across the public and private sectors. Sharp UK specialises in office and workspace technology, including managed print services, visual solutions, IT services, cloud and digital workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills....Read more...
Project Manager – Water Efficiency – Aqualogic (WC) Ltd Location: South West – ideal location Bristol/Bath/Exeter with UK-wide travel and flexible working Contract Type: Full-time, Permanent Salary: £35,000 - 40,000 (depending on experience) + company car, performance related bonus, health cash plan Join a National Leader in Water Efficiency and Demand Management Aqualogic are the UK leaders in Water Efficiency and demand management, providing services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our services cross over all aspects of water demand management offering complimentary and beneficial services to our clients and end customers alike. We are now recruiting a Project Manager based in the South West to join our expanding Water Efficiency team. We carry out domestic and non-domestic audits of the water supply, making recommendations to improve the efficiency and cost effectiveness of water usage, including installing water efficient products. This is a fantastic opportunity for someone with a solid understanding of plumbing and water systems to join our growing team.As Project Manager, you’ll lead the delivery of water efficiency and field-based projects, ensuring they run smoothly, profitably, and to the highest standards of customer service. You’ll manage delivery teams, coordinate with clients and planners, and work closely with a dedicated Data Analyst who will manage reporting through MS Power BI. This is a hands-on leadership role where you’ll be expected to balance people management, project oversight, and client engagement while contributing to the wider success of Aqualogic.Key Responsibilities
Lead the delivery of water efficiency and plumbing projects, ensuring they meet time, budget, and quality specifications.Act as the main stakeholder contact, managing contracts and providing regular updates on KPIs, productivity, and quality.Recruit, train, and support delivery teams, overseeing performance, wellbeing, and welfare.Coordinate planning and scheduling with internal teams, including Customer Planning and Data Analysts, to ensure smooth operations.Ensure accurate reporting and data insights through collaboration with Data Analysts and use of tools like MS Power BI.Maintain compliance and drive innovation, supporting internal process improvements, technology rollouts, and contributing to company-wide initiatives.
What We’re Looking For
Good working knowledge of water efficiency, plumbing and water systems
Full UK driving licence.Experience working in or with a water company or contractor.Excellent organisational, leadership, and communication skills.Strong IT literacy – confident with MS 365; understanding of data reporting (Power BI desirable).Customer-focused approach with the ability to engage and influence stakeholders
Why Join Aqualogic?
Work with a nationally respected team driving sustainability and innovation.
Be part of a company that values education, engagement, and continuous improvement.
Enjoy a supportive culture with opportunities for professional growth. Join a supportive management team with a 96% customer satisfaction rating across our programmes.
Ready to make a difference? If you’re ready to combine your project management expertise with technical knowledge to help deliver innovative water efficiency programmes, apply today and join our journey to water sustainability. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
