Responsible for answering and actioning patient inbound calls within designated timeframes in a professional and polite manner
Book clinics/appointments and manage cancellations or amendments in a timely manner
Organise interpreters and transport to support clinical appointments
Enter and retrieve patient electronic data ensuring all details are accurately recorded, whilst maintaining integrity.
Provide accurate confirmation of appointments to patients
Work with telephone equipment and computer software which are used to support the SPA service
Manage the department’s generic inbox ensuring all incoming mails/queries are answered and actioned within agreed timescales.
Generate clinic letters, reports, correspondence, and other documents are generated and sent within agreed time scales and to agreed standards
Act as a team player to support the department and service delivery to achieve daily targets and provide an excellent customer services experience to patients in the community.
Work with colleagues to ensure service information provided to referrers and patients are correct and up to date
Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards
Participate in SPA team meetings, including taking minutes. Undertake audits and surveys as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
You can potentially go into roles such as -Admin Team Co-ordinator, Senior Administrator, Admin Team Lead
Employer Description:CLCH is London’s largest community organisation providing community services within 11 boroughs of London and a large part of Hertfordshire. The range of services offered are Podiatry, Tissue Viability, Falls Prevention, Diabetes, Neuro-Rehab, Learning Disability and Autism and much more. It is a close-knit community in terms of a workplace with plenty of mentoring and coaching support available from peers and managers within the Trust.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Attention to detail....Read more...
I’m working with a stylish East London hotel offering top restaurants, a cocktail bar, meeting and events space, and SPA services.They are looking for a strategic and entrepreneurial-minded revenue manager to optimise revenue growth for this property.Reporting to the GM, the revenue manager will oversee the performance of all revenue streams, manage the reservation activities and grow the business through proactive selling, rate and occupancy management.Responsibilities
Own and deliver hotel rooms revenue performance, maximising occupancy and rate through effective pricing, forecasting, and reservation managementLead, recruit, train, and manage the reservations team, ensuring high engagement, capability, and service standardsOversee rate management strategy, competitor analysis, and core brand reporting to optimise commercial performancePartner closely with Sales, Conference & Events, and Operations to align revenue strategy and executionManage group bookings and enquiries to maximise conversion, repeat business, and long-term valueProduce accurate forecasts, budgets, and revenue reports (weekly, monthly, and 13-week outlooks)Ensure full compliance with brand standards, company policies, and operational proceduresDrive team development through structured training plans, coaching, appraisals, and succession planningMaintain high standards of guest experience, health & safety, security, and departmental qualityControl departmental costs, support purchasing compliance, and contribute to wider hotel profitability initiatives
The ideal candidate
Minimum of 3 years of Revenue Management Experience.Experience with the London market.Understanding of Opera.Advanced knowledge of Excel (VBA a plus) with intermediate knowledge of other MS Office Applications.Ability to articulate and introduce change effectively.
....Read more...
We are looking for multiple Early Years Assistants to join our nurseries in Royal Leamington Spa, Warwick, Stratford-upon-Avon, and the surrounding areas on an Agency Basis.
Drivers preferred
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will ensure the safety and well-being of all children in the setting, building trust with both children and parents. You will play a crucial role in the Early Years development of these children through play and other activities. This role suits someone who is looking for flexible working opportunities where you can pick up hours to supplement your income.
About You:
Previous experience in childcare (desirable)
Enhanced DBS Check
Passionate
Great communicator
Proactive
Desire to positively impact children’s Early Years
Able to commit to minimum 2 Full Nursery Days (8am – 6pm/9am – 5pm)
What’s on offer?
Minimum or National Living Wage depending on age, and experience
Full and part-time opportunities (flexible hours available)
Easily accessible via public transport and car
A friendly and supportive team
Holiday pay (12.07% per hour PAYE)
Weekly pay
Free training
Free parking
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
Potential to receive £200 referral bonus for Nursery Assistants
Potential to receive £250 referral bonus for Early Years Practitioners
For more information, please contact
Aaron Connolly – Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
Guest Experience Manager - Luxury Estate, SurreySalary: £41,500 - £53,000Location: SurreyWe are seeking an exceptional Guest Experience Manager to join a 5* luxury estate in Surrey. This is an exciting opportunity for a service-driven hospitality professional to elevate the guest journey across every touchpoint and ensure our resort continues to deliver unforgettable, personalised experiences. As Guest Experience Manager, you will lead our front-of-house, concierge, and guest relations teams, ensuring warm, intuitive, and seamless service at every stage of the guest journey. With a strong eye for detail and a passion for luxury hospitality, you will champion service excellence, enhance brand standards, and deliver memorable moments for every guest.Responsibilities
Lead, coach, and inspire guest-facing teams to deliver consistently exceptional serviceOversee the full guest journey, from pre-arrival communication to post-stay follow-upManage all VIP and VVIP stays, ensuring tailored and personalised experiencesMonitor guest feedback, analyse trends, and drive continuous improvementCollaborate closely with F&B, Spa, Rooms Division, and Events to ensure seamless operationsSupport the implementation of guest experience initiatives and new service programsMaintain a strong presence on the floor, engaging guests and mentoring your team
Requirements
Experience in a guest experience, front-of-house, or rooms leadership role in a luxury hotel or resortForbes or LQA (Leading Quality Assurance) experience is essentialA natural people leader with excellent communication and emotional intelligencePassionate about personalised, high-touch guest serviceWell-organised, proactive, and able to thrive in a fast-paced luxury environmentStrong problem-solving skills with the ability to remain calm and professional under pressure....Read more...
Job Title: Night Concierge – Luxury Residential Apartments - LondonSalary: Up to £35,000Location: LondonI am on the lookout for a Night Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background. As Concierge you will be the first point of contact for the residents, guests, and contractors so we are looking for someone with impeccable customer service skills. Company benefits
Competitive salaryDevelopment program with great career opportunities
About the venue and company
UHNW residential apartmentsSpa & gymCentral LondonLuxury property management company
About the position
Meet and greet the residents & guest on arrivalDirect & coordinate contractors, post, deliveries, guest requests and bookingsAssist the residents with travel arrangements and bookingsEnsure that any maintenance issues are resolved and reportedAct as an ambassador for the brandProvide a 5- star service4 days on 4 days off / 7pm – 7am
The successful candidate
At least 3 years’ previous experience in luxury apartments or hotelsMust be well presented with flawless communication skillsStrong knowledge of London and the local areaFluent in English, both written and spokenBe willing to go the extra mile
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Key responsibilities:
To always act positively towards guests and clients.
To be polite and helpful when answering the telephone.
Employee data management - accurately create, maintain and process contractual records and documents throughout the employee lifecycle held within EPS (HR System).
Undertake reference checks for new employees and complete reference requests for former employees.
Administer paperwork for employment changes, including promotions, changes in hours or other contractual changes.
Review staff time and attendance information on a weekly basis.
Analyse and eventually conduct exit interviews, feeding back to the HR team and Head of Department as appropriate.
Assist the HR team with departmental reports as necessary.
Provide administrative support to Payroll (no previous experience required)
Conduct staff accommodation checks with another member of the team on a regular basis.
Ensure notice and communication to employees staying in the accommodation are timely and accurate. -Arrange the cleaning of accommodation after or before a new person arrives. -Inspect the staff accommodation on a regular basis and respond to and report any maintenance issues.
Assist with the annual cycle of the employee appraisals.
Attend off-site Careers Fairs and Networking Events with other members of the team, where required.
Assist with the preparation of colleague communication
This is not an exhaustive list, but it intends to provide an idea of the type of duties.
Training:HR Support L3 Apprenticeship.Training Outcome:A permanent role can be offered to the right candidate after completion. Training opportunities can be discussed following the completion of the apprenticeship.Employer Description:Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3, Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars and a championship golf course.Working Hours :8.30am to 5pm, Monday to Friday 30-minute unpaid break. Flexible break time between 12pm and 1.30pm.Skills: Professional,Customer focused,IT literate,experienced in MS Office,Understands Confidentiality,Approachable,Team Player,Uses own initiative,Punctual,Personable,Proactive,Helpful manner,Confident using the phone,Flexible,Willing to learn,Excellent communicator,Polite Manner,Supportive,Hardworking,Dedicated,Driven,Committed....Read more...
Matching materials to design specifications
Measuring building materials and spaces for installation accurately
Participating in first fix as well as second fix work;
Use of power tools and other tools
Ensure good quality workmanship which upholds company standards, complies with building codes, and follows safety requirements ;
Install electrical systems to 18th edition wiring regulations, including installing heating and cooling systems
Attending college as required by the learning provider and academic year timetable
Ensuring Apprenticeship portfolio is up to date with write-ups, observations and evidence as required by the learning provider to satisfy the course framework
Ensuring health and safety regulations are met and best practice standards observed
To undertake all training, including mandatory and best practice training, as required by the business
Ensuring the integrity of our core values, ‘Innovation, Inspiration and Imagination’ at all times
Training:You will need to attend PGL Training one day per week for training. Training takes place from 9.00am - 4.00pm.
Address: PGL Training, Clyst Works, Clyst Road, Exeter, EX3 0DB.Training Outcome:After the apprenticeship there may be a chance of full time employment.Employer Description:At Pathfinder, we believe in crafting more than buildings — we create spaces that elevate everyday life. From bespoke park homes and luxury lodges to wellness suites, gyms, and lifestyle spaces, everything we design is built around one core idea: the art of living well.
For over 60 years, we’ve helped shape meaningful spaces that reflect the people who use them. Whether it’s a peaceful retreat, a spa to unwind, or a fully tailored park development, we create places that feel thoughtful, grounded, and beautifully personal. Working Hours :Monday to Thursday, 7.30am to 4.00pm.
Friday, 7.30am to 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Sous Chef | Boutique Luxury Hotel | ChelseaA rare opportunity to step into a senior role within a discreet five-star townhouse hotel in one of London’s most prestigious postcodes.This is not a corporate hotel kitchen.You will work inside an elegant collection of restored Victorian townhouses offering refined hospitality to a loyal, high-end guest base. The style is calm, polished and personal. Expectations stay high at every service.The restaurant delivers modern British cuisine grounded in strong classical technique, seasonal produce and disciplined execution. Detail matters. Consistency matters. Leadership matters.The Environment
Boutique luxury property with a private, residential feelIntimate yet professional dining operation1 Rosette standard with clear ambition to progressAverage of 60 to 80 covers per lunch and dinner serviceFive service days per weekStable brigade of 16 to 17 chefs
Balanced pace with moments of strong volumeGuests expect precision, confidence and warmth from the kitchenCan you see yourself leading in a setting where standards drive reputation?The Role
Support the Head Chef in all daily kitchen operationsLead from the pass during service when requiredDrive consistency across sections and service flowManage prep standards, mise en place and organisationOversee stock control, ordering and supplier communicationGuide, train and motivate junior chefsMaintain food safety and hygiene systemsInfluence menu development through ideas and executionThis is a hands-on position. You will cook, lead and set the tone every day.
Package
Annual salary: £41,000 +Tronc: circa £6,000 per year45 hours per week5 days per week29 days holiday including bank holidays
Benefits
Complimentary team mealsRegular team gatherings and appreciation eventsExclusive team rates across luxury hotel properties worldwideDiscounts on spa treatments and all food and beverage experiencesAccess to cookery school discountsHealth cash planEmployee assistance programmeReferral schemeService milestone gifts
You
Current Sous Chef or strong Junior Sous ready to step upExperience in quality restaurant or luxury hotel kitchenConfident leading teams on the passOrganised and structured in approachCalm under pressureHigh standards without egoAvailable for immediate start before Christmas
Do you want a role where your leadership shapes both people and product?If you value precision, professionalism and a kitchen where standards matter daily, this role gives you the platform to lead properly.Apply now with your CV to be considered for immediate interviews.....Read more...
Sauna & Steam Room Technical Advisor (Electrical / Heating Background)Salary: £26,000 to £35,000 DOE + bonus + benefitsLocation: Home-based (must live in Yorkshire – occasional meetings/training in Huddersfield)Hours: Monday to Friday, 9:00am – 5:30pmAqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to rapid growth, we are looking for a hands-on, practically minded Technical Advisor with a background in electrical, heating or installation-based work to support our customers and internal team.If you have worked as an electrician, heating engineer, installer, service engineer, or in a similar technical trade role, and are now looking for a stable, home-based position, this could be an excellent fit.The RoleYou will be the technical point of contact for our sauna and steam room range, providing practical advice on installation, wiring, fault-finding and product selection. Once fully trained, you will also lead on technical training for colleagues and help develop our internal technical resources.Key Responsibilities
Handling inbound technical and sales enquiries by phone and emailAdvising customers and installers on electrical connections, heating requirements, controls and safe installationTroubleshooting faults on sauna heaters, steam generators and control systemsGuiding customers through real-world installation scenarios and problem solvingRecommending suitable products and accessories, upselling where appropriate and closing salesProcessing orders and updating customer recordsCoordinating with warehouse and suppliers on stock and deliveriesCreating simple technical guides, videos and articles for customers and staffDeveloping internal technical training materials and installation resourcesProviding technical training to existing and new team members
Essential Skills & Experience
Minimum 2 years in a practical electrical, heating, installation or service engineer roleFormal electrical training or qualifications (e.g. NVQ, City & Guilds, apprenticeship, equivalent)Confident working with wiring diagrams, controls, heaters, power requirements and fault diagnosisComfortable speaking to customers and installers on the phoneStrong problem-solving ability and logical approachGood written English and attention to detailBasic IT skills (email, Excel, CRM systems)
Desirable (but not essential)
Experience with sauna, steam room, HVAC, spa, pool, or similar equipmentBackground in domestic or commercial installation environmentsInterest in wellness, lifestyle or home improvement products
Requirements
Must be based in Yorkshire and able to attend occasional meetings/training in HuddersfieldProven, stable employment historyDedicated home office with reliable wired internet connectionPrior experience working remotelyExclusive commitment to Aqualine (no other employment or side businesses)References and background checks will be carried out in line with GDPR and insurance requirements
Why Join Aqualine?We are a small, friendly, ambitious team with big growth plans. You’ll play a key role in shaping our technical support function and will be trusted as the in-house expert. If you enjoy practical problem solving and helping customers get things right first time, you’ll thrive here. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
