Title: Plumbing Trade Counter Manager
Location: Clonakilty Cork
Knowledge & Experience
Substantial experience working within the Plumbing and Heating Industry
Strong communication Skills
Ability to reach and exceed sales targets
People management experience
Key Responsibilities
Manage all aspects of the Plumbing and Heating department, buying / stock levels / margins
Achieve sales and margin targets
Plumbing and Heating department development
Building customer relationships
Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
Ensure employees are appropriately trained to deal with customers
Be responsible for all equipment and carry out regular stock checks
Ability to manage and anticipate change
Actively safeguard against theft of company goods or property by being security conscious at all times
Ensure all company policies are implemented accordingly
Essential Competencies
Ability to prioritise workload
Effective team working and networking skills
Excellent interpersonal and customer-facing skills
Strong sales skills and negotiation skills
The flexibility and willingness to learn
Excellent organisation skills and attention to detail
Excellent communication skills, both oral and written
A positive attitude
IT literacy
Apply Today or Call Gary on 085-7164363....Read more...
Occupational Health Advisor
Location: UK Remote
Salary: Very Competitive
4 / 5 days per week
Hybrid Working + Excellent Benefits
An opportunity has arisen for an experienced NMC registered Occupational Health Advisor to join a leading Healthcare Company, serving diverse sectors including aviation, construction, engineering, manufacturing, retail, utilities, and the emergency services.
In this role, you will oversee the daily operations of the Occupational Health Service and perform Health Surveillance, Audiometry, Spirometry, and Fitness for Work assessments.
You will be responsible for:
? Perform case management, produce detailed management advice reports.
? Facilitate training for Occupational Health Nurse advisors to expand clinical activities.
? Assist the OH manager in monitoring and assessing the clinical practice of the OH team.
? Maintain accurate records following departmental protocols.
? Complete projects as agreed with the Head of Occupational Health to enhance care quality.
? Collaborate on Health Promotion initiatives with the OH team.
What we are looking for:
? Previously worked as a Occupational Health Advisor or in a similar role.
? Experience in a commercial occupational health environment, including case management and health surveillance.
? Registered Nurse with a valid NMC PIN.
? Ideally hold a diploma in occupational health.
? Strong understanding of occupational health and employment legislation.
? Skilled in IT, including Microsoft Office 365 and Teams.
What's an offer:
? Competitive salary
? 25 days holidays plus bank holidays
? Contributory pension scheme up to 6%
? Life assurance
? Discounted gym membership
? Cycle to work scheme
? Access to Vitality Health
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying f....Read more...
We are Looking for a Team Manager to join our Children In need Service.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience.
About the team
The team makes decisions and performs statutory functions to ensure the correct outcomes for children and their families are achieved. They do this by working with children from a range of services, such as CIN (Children in Need) and CP (Child Protection), and due to holding court cases, a few of the children are also in LAC (Looked After Children).
This post involves providing your own advice and skills in the day-to-day running of the team, supervising social workers and other unqualified professionals in the team, and reporting to senior management on performance. Working effectively with connected services is essential to ensuring the best outcome for every case.
About you
A degree within Social Work (Degree/DipSW/CQSW) with a comprehensive understanding of Mental health procedures and a minimum of 1 years’ experience managing Social Work Professionals.
What's on offer?
£46.00 ph (PAYE payment options available also)
Opportunity to improve on and learn new processes.
Enhance your CV and Skill set
Parking available onsite
For more information, please get in touch with:
Thomas Sherwood
07442 576 906....Read more...
As a HR Manager you are responsible for supporting and advising management on policies and procedures to deliver an excellent staff experience. Responsibilities
Instil the company culture ensuring consistence in delivering exceptional best practiceActively oversee and manage the recruitment process for properties, including interviewing for roles, and ensure HR documentation process is adhered toAdvise, support and oversee general managers with all employee relations issues including grievances, disciplinary and performance managementCarry out Company Induction and adhoc training sessions as required and oversee the process and quality of residences and departmental InductionBe able to handle a diverse workload with the ability to prioritise tasks, ensuring they are all completed efficiently and effectively
Ideal Candidate
Experience in luxury or premium restaurantsExperience in food and beverage industry is essential Strong Influencing and leadership skillsPositive attitudeGood communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyFlexibility to respond to a range of different work situationsAbility to work under pressure
Interested in this great challenge? Apply today with your updated CV – gemma@corecruitment.com....Read more...
Service Care Solutions are currently working with a client to fill a position for a Clinical Nurse.
Our client offers private Drug and Alcohol Recovery services to those struggling with addiction. They have a large purpose built Detox centre which offers services to clients on a private basis and are currently looking for a Nurse to join the team on a permanent basis.
Responsibilities of the Nurse
To work closely with assessment/admissions team regarding suitability of individuals for treatment
To support the guests and complete risk assessments and care plans in a person-centred approach.
Deliver care within equality, diversity, and a dignified manner.
To ensure any possible safeguarding concerns are documented and to liaise with the head nurse and registered manager with these details.
To ensure that the recovery philosophy of abstinence remains an agreed goal of treatment.
To create a therapeutic environment where healing can occur.
To implement risk assessments and care plans to meet guests needs
Observe/respond to guest behaviours, which may include relapse, self harm, or possible medical emergency
Requirements of the Nurse
Experience in managing well being guides and allocating clinical tasks.
Experience in writing and managing care plans
Experience of working in and contributing to a growing business
Ideally, some understanding of the addiction treatment sector, however not essential
....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Pharmacy Technician (integrated) Level 3 (A level) Apprenticeship Standard:
All training is delivered by Woodspeen remotely to the workplace via Teams
There is no travelling involved for training
Training includes :
Mentor/Manager support within the pharmacy
In-house training
Register with the GPhC upon completion
Training Outcome:
Full-time permanent role for the right person
Employer Description:We are a team of highly skilled and trained professionals who are dedicated to providing a high level of customer service and care to the local community. We focus on providing a welcoming environment where customers are supported and valued. We provide a wide range of services including private consultation and therapies where we monitoring and ensuring your progress with our customised treatments . We work with sensitivity and understanding as we improve well-being together.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Punctual,Friendly,Hardworking,Willingness to learn....Read more...
Our client, a high-profile firm of Patent and Trade Mark Attorneys has capacity in their friendly Oxford office to welcome a Patent Paralegal or Administrator. Reporting to and managed by the Paralegal Services Manager, this really is a defining role if you are seeking a new home in which to place your IP skills, talent and enthusiasm.
Ideally, you’ll be a CIPA qualified Patent Paralegal or Administrator, however, candidates with strong transferable skills who work in a legal or other professional services environment will also be warmly considered. The crux of this team-oriented position is to work alongside and fully support 2 Patent Partners and their Technical Assistants across a variety of tasks, a few of which include: maintaining patent records, obtaining information from IP related websites such as the EPO, preparing client reports, updating and monitoring recordals. Other responsibilities require you to maintain fee earners diaries, arrange travel itineraries and prepare invoices. Immersed in the formalities of an IP life cycle, being organised and efficient to ensure that all processes run optimally is vital.
Excellent communication and interpersonal skills are key here, you’ll be client facing, dealing with enquiries, providing varied information and updates to ensure that their service and experience is first rate. In return, your professional development and well-being will be supported within this progressive and friendly environment.
If you would like to discover more on this excellent Patent Paralegal or Administrator opportunity, or would simply value some insight into the current IP market, then Tim Brown would be delighted to help on 0113 467 9798 or via tim.brown@saccomann.com....Read more...
Serving customers with products
Dealing with customer sales at the trade counter
Communicating with internal and external customers
Dealing with stock control and dispatch
Taking delivery of goods involving basic administration
Learning and gaining knowledge of products
Processing customer orders
Liaising with suppliers and manufacturers
General cleanliness and maintenance of stores
Any duties as required by your supervisor/manager
Training:
Trade Supplier L2 qualification
Functional skills in maths and English if required
20% off the job training (minimum 6 hours weekly)
End Point Assessment (EPA)
Training Outcome:
Possible employment with the company for the right candidate
Progression routes to further industry training
Employer Description:Wilco Motor Spares are located in various locations within the Norwich, Norfolk area.
As a family run business for over 30 years, we have thousands of happy customers who return to us for all requirement for products for motor spares. Offering a great service and affordability.Working Hours :Monday - Saturday, 8.30am - 5.30pm. Day off in week if working a Saturday. Must be flexible to work Saturdays.
1 hour lunch break.
£7.00 per hour rising to £7.55 from April 1st 2025.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Tudor Employment Agency are currently recruiting for a Driver (Class 1) & Maintenance Coordinator to work for our prestigious client based in Stafford.The Driver / Maintenance Coordinator will be joining the maintenance department for an amazing motorhome dealership.Overall Responsibilities:
Ensure that the site both inside and outside is kept in a neat and tidy condition in accordance with Health & Safety regulationsReport any defects to the Service Centre Manager offering solutions where requiredAssist office and any departmental movesTo ensure quality work at all times when repairing minor faultsSafely moving and driving vehicles as instructed (motorhomes)
Duties will include:
Moving motorhomes around the forecourt Parking of motorhomes Driving motorhomes to bodyshop / MOT appointments Driving motorhomes to customers for delivery Hoovering up of leaves in the autumn and winterMowing lawns and trimming edgesWeeding and general gardeningCleaning drains and gutteringChanging of light bulbs as necessary both inside and outsideUnblocking of any toilets or sinksChanging locksHanging doorsGeneral plumbing within capabilitiesRepairing any brickwork within capabilitiesPainting and decoratingGeneral domestic maintenance
Core Skills / Knowledge:
Pride in work to ensure highest quality service to maintain site in clean, tidy and fit for purpose conditionEnergy and drive to avoid procrastination and maximise time.Good DIY skillsClass 1 Driving License
Hours of Work: Monday to Friday 8am – 5pmRate of Pay: £25,000 per annumIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
An exciting new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Ely, Cambridgeshire area. You will be working for one of UK’s leading health care providers
A purpose-built space overlooking the cathedral and the countryside, a welcoming care community where residents enjoy comfort, companionship and 24/7 award-winning residential and dementia care
**To be considered for this position you must hold NVQ/QCF Level 2 in Health & Social Care**
As a Senior Care Assistant your key duties include:
Responsible for supervising and inspiring a team of dedicated Care Assistants alongside the Deputy Manager
Lead, facilitate, and participate in staff meetings, staff training, supervision, appraisals, and development activities
To administer medication, carry out assessments and care plans
The following skills and experience would be preferred and beneficial for the role:
Previous experience in providing care at a similar level
Familiar and experienced in the safe administration of medication
Committed to providing person centred care to residents
Strong organizational and communication skills
Able to demonstrate a genuine desire to work in the care sector
The successful Senior Care Assistant will receive an excellent salary up to £14.49 per hour. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Free learning and development
Free DBS
Paid breaks
Overtime Incentive scheme
Length of Service Awards
Voluntary Lifestyle Benefits
Employee Assistance Programme
28 days paid holiday (Including Bank Holidays)
Company pension scheme – employer’s contribution matched up to 6%
2x Salary Death in Service benefit Opportunities to undertake RQF level qualifications with endorsed Skills for Care provider
Reference ID: 5638
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
We are seeking a committed and experienced Pharmacist to lead our client's busy Hospital Pharmacist team at their acute hospital site, located in Oxford, OxfordshireYou will ensure the delivery of a high quality pharmacy service, including the provision of professional advice to clinical staff and consultants as required.This Hospitals approach is to fully integrate medicines into a personalised pathway of patient care.The Group is an established charity-status organisation comprising 31 acute Hospitals. With no shareholders, their vision is to build a healthier nation by investing all their income back into the provision of excellent quality care.With 64 beds, their Oxford Hospital has gained an international reputation for excellence offering patients a premium service in neurosurgery, cardiac care, orthopaedics, and cancer care, supported by a specialist paediatric ward, 7 bedded intensive care unit, and 6 bedded PACU. Person requirements: - Registered Pharmacist with full GPhC Registration. - Current or recent experience at Senior Hospital Pharmacist level or above. Besides a highly professional work environment, the additional benefits of working for this company include: - The additional benefits of working for this company include: - Continuing professional and career development - Generous holiday and leave arrangements - Flexible pension options - Life assurance and healthcare schemes - Health assessments (after a qualifying period) - Free membership for Health Fitness & Wellbeing Centres, with heavily subsidised memberships for family. - Cycle to work scheme - Childcare vouchers - Employee assistance programme for professional advice and counselling – legal, financial, etc. - Employee discounts on a wide range of products or services Jarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of qualified Healthcare, including Pharmacy Staff. As a nurse-led consultancy, our detailed understanding of the Pharmacy Manager role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Senior Infrastructure Engineer – Central London (4 days per week onsite / 1 day per week WFH)
Up to £65,000 PA
A leading construction engineering business is seeking an Senior Infrastructure Engineer to join them on a permanent basis. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.
Reporting into the IT Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Center (SOC) on network security
Support software licensing and upgrades
Support data privacy and security audits
Provide technical support and mentoring
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Requirements:
Previous experience working within a management/team lead role
Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation
Strong knowledge of Azure infrastructure management
Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)
Experience with FortiGate Firewalls and Windows Operating Systems
Familiarity with WAN, LAN, VPN, and wireless networks
Possess excellent communication skills with a proactive and self-motivated approach
....Read more...
A well-established and passionate engineering business based in Mirfield are seeking an experienced and skilled Piping Draughtsman to join their dynamic team.
This company are dedicated to exceeding customer expectations by delivering quality engineering products efficiently tailored to the unique needs of their clients. Their expertise spans a diverse range of industries including chemical, pharmaceutical, food and beverage, and water treatment. This variety keeps every day interesting and offers their team of employees the chance to develop their skills across different sectors.
Salary and Benefits of the Piping Draughtsman:
Annual Salary up to £50,000
39 Hours Per Week: Monday – Friday
30pm Finish on a Friday
25 Days Holiday + 8 Bank Holidays (Increasing with Service)
Death in Service
Workplace Pension Scheme
Company Funded Healthcare Plan
Role and Responsibilities of the Piping Draughtsman:
The role of the Piping Draughtsman requires the successful candidate to use their skillset to work closely with multiple disciplines within the design office, including the management team. This role will be effectively taking a design and then delivering packages of technical drawings to meet the project and client requirements. Including fabrication and instillation works.
To develop and modify models within 3D AutoCAD and Cadworx as requested by the Pipework Design Manager.
Creation of technical drawings from the 3D model.
To create fabrication isometrics from Cadworx model.
Creation of bill of materials.
Ability to present model’s during design reviews.
Qualifications and Skills needed for the Piping Draughtsman role:
HNC in Mechanical Engineering
Full UK Driving License
Safety Passport
Minimum of three years’ experience within Mechanical Piping Draughting in a design office
Understanding of P&ID’s drawing convention and symbology
Creation of Fabrication Isometrics
Use of 3D AutoCAD
How to Apply for the position of Piping Draughtsman:
If you are ready to take the next step in your career as a Piping Draughtsman and join a company that values your contributions, please submit your CV and apply direct now!
....Read more...
Servicing - working to manufacturer servicing guidelines to ensure the vehicle running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Shadowing qualified Kia Technicians in the workshop to understand and learn how to carefully service and diagnose repair/faults for customer vehicles
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note, that accommodation is provided to apprentices travelling to the Academy for training. Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles
The opportunities are endless. By having a highly regarded set of skills, Apprentices can go on to develop their careers within the specific interests they may have
Employer Description:Here at Evans Halshaw, we've become the UK's leading motor car and commercial vehicle retailer by building upon the foundations laid down by our founders in 1927. With a national presence, covering a significant number of locations across England, Scotland and Wales, we're proud to be powered by the Pendragon PLC Group.
A career at Evans Halshaw offers the chance to work with pioneering products from inspirational automotive manufacturers such as Ford, Vauxhall, Nissan, Hyundai, Citroën, DS, Peugeot, Dacia, Kia and Renault, in a dynamic and exhilarating environment.Working Hours :Monday - Friday, with some Saturdays required. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:• A structured apprenticeship program in electro-mechanical engineering with a blend of practical and theoretical learning.• A clear pathway for career progression within Aggregate Industries and the wider Holcim Group.• The chance to work on projects at the cutting edge of construction industry innovation.• An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment.• A supportive, inclusive, and collaborative working environment
New Opening: Electro-mechanical ApprenticeshipWe are excited to open applications for our Multiskilled Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:• Engage in comprehensive training programs combining hands-on experience with academic learning.• Work alongside experienced professionals to gain practical skills in electro-mechanical engineering.• Participate in projects focusing on innovation and sustainability in construction materials and practices.• Support the engineering team in designing, testing, and improving industrial processes and equipment.• Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency.
Typical Placement can include:• Learning the principles of engineering both academic and practical• Repairing and maintaining electro-mechanical l equipment• Following all relevant Company, Health and Safety & Quality procedures and processes• Repairing and maintaining all site equipment• Installing/altering and repairing electrical distribution and cabling• Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment• Assisting work managers with electro-mechanical problems at their sites• Reporting any unsafe plant or operations to your line managerTraining:This Level 3 Maintenance and operations engineering technician apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company)Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm (at Make UK)
When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonisation and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:
A structured apprenticeship program in electro-mechanical engineering with a blend of practical and theoretical learning
A clear pathway for career progression within Aggregate Industries and the wider Holcim Group
The chance to work on projects at the cutting edge of construction industry innovation
An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment
A supportive, inclusive, and collaborative working environment
New Opening: Electro-mechanical Apprenticeship:
We are excited to open applications for our Multiskilled Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:
Engage in comprehensive training programs combining hands-on experience with academic learning
Work alongside experienced professionals to gain practical skills in electro-mechanical engineering
Participate in projects focusing on innovation and sustainability in construction materials and practices
Support the engineering team in designing, testing, and improving industrial processes and equipment
Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency
Typical Placement can include:
Learning the principles of engineering both academic and practical
Repairing and maintaining electro-mechanical equipment
Following all relevant Company, Health and Safety & Quality procedures and processes
Repairing and maintaining all site equipment
Installing/altering and repairing electrical distribution and cabling
Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment
Assisting work managers with electro-mechanical problems at their sites
Reporting any unsafe plant or operations to your line manager
Training:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company).Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Monday - Thursday 8am - 4.30pm Friday 8am - 12.30pm (at Make UK). When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonisation and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:
A structured apprenticeship program in mechanical engineering with a blend of practical and theoretical learning
A clear pathway for career progression within Aggregate Industries and the wider Holcim Group
The chance to work on projects at the cutting edge of construction industry innovation
An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment
A supportive, inclusive, and collaborative working environment
New Opening: Mechanical Engineering Apprenticeship:
We are excited to open applications for our Mechanical Engineering Apprenticeship program, designed to nurture the next generation of mechanical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in mechanical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:
Engage in comprehensive training programs combining hands-on experience with academic learning
Work alongside experienced professionals to gain practical skills in mechanical engineering
Participate in projects focusing on innovation and sustainability in construction materials and practices
Support the engineering team in designing, testing, and improving industrial processes and equipment
Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency
Typical Placement can include:
Learning the principles of engineering both academic and practical
Repairing and maintaining mechanical equipment
Following all relevant Company, Health and Safety & Quality procedures and processes
Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment
Preventative maintenance tasks as per schedule
Assisting work managers with electrical problems at their sites
Reporting any unsafe plant or operations to your line manager
Training:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company).Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Monday - Thursday 8am - 4.30pm Friday 8am - 12.30pm (at Make UK). When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact on a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonisation and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:
A structured apprenticeship program in mechanical engineering with a blend of practical and theoretical learning.
A clear pathway for career progression within Aggregate Industries and the wider Holcim Group.
The chance to work on projects at the cutting edge of construction industry innovation.
An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment.
A supportive, inclusive, and collaborative working environment
New Opening: Mechanical Engineering Apprenticeship.
We are excited to open applications for our Mechanical Engineering Apprenticeship program, designed to nurture the next generation of mechanical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in mechanical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:
Engage in comprehensive training programs combining hands-on experience with academic learning.
Work alongside experienced professionals to gain practical skills in mechanical engineering.
Participate in projects focusing on innovation and sustainability in construction materials and practices.
Support the engineering team in designing, testing, and improving industrial processes and equipment.
Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency.
Typical placement can include:
Learning the principles of engineering is both academic and practical.
Repairing and maintaining mechanical equipment.
Following all relevant Company, Health and Safety & Quality procedures and processes.
Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment.
Preventative maintenance tasks as per schedule.
Assisting work managers with electrical problems at their sites.
Reporting any unsafe plant or operations to your line manager.
Training:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for by Aggregate.Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being a mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you started at to any site within the Holcim Group (Aggregates' parent company).Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs between 8am - 4.30pm, Fri 8am - 12.30pm (at Make UK).
When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:• A structured apprenticeship program in mechanical engineering with a blend of practical and theoretical learning.• A clear pathway for career progression within Aggregate Industries and the wider Holcim Group.• The chance to work on projects at the cutting edge of construction industry innovation.• An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment.• A supportive, inclusive, and collaborative working environment
New Opening: Mechanical Engineering ApprenticeshipWe are excited to open applications for our Mechanical Engineering Apprenticeship program, designed to nurture the next generation of mechanical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in mechanical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:• Engage in comprehensive training programs combining hands-on experience with academic learning.• Work alongside experienced professionals to gain practical skills in mechanical engineering.• Participate in projects focusing on innovation and sustainability in construction materials and practices.• Support the engineering team in designing, testing, and improving industrial processes and equipment.• Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency.
Typical Placement can include:• Learning the principles of engineering both academic and practical• Repairing and maintaining mechanical equipment• Following all relevant Company, Health and Safety & Quality procedures and processes• Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment• Preventative maintenance tasks as per schedule• Assisting work managers with electrical problems at their sites• Reporting any unsafe plant or operations to your line managerTraining:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company)Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm (at Make UK)
When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:
• A structured apprenticeship program in electro-mechanical engineering with a blend of practical and theoretical learning• A clear pathway for career progression within Aggregate Industries and the wider Holcim Group• The chance to work on projects at the cutting edge of construction industry innovation• An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment• A supportive, inclusive, and collaborative working environment
New Opening: Electro-mechanical Apprenticeship:'
We are excited to open applications for our Multiskilled Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:
• Engage in comprehensive training programs combining hands-on experience with academic learning• Work alongside experienced professionals to gain practical skills in electro-mechanical engineering• Participate in projects focusing on innovation and sustainability in construction materials and practices• Support the engineering team in designing, testing, and improving industrial processes and equipment• Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency
Typical Placement can include:
• Learning the principles of engineering both academic and practical• Repairing and maintaining electro-mechanical l equipment• Following all relevant Company, Health and Safety & Quality procedures and processes• Repairing and maintaining all site equipment• Installing/altering and repairing electrical distribution and cabling• Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment• Assisting work managers with electro-mechanical problems at their sites• Reporting any unsafe plant or operations to your line managerTraining:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company)Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm (at Make UK)
When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonisation and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:
A structured apprenticeship program in mechanical engineering with a blend of practical and theoretical learning
A clear pathway for career progression within Aggregate Industries and the wider Holcim Group
The chance to work on projects at the cutting edge of construction industry innovation
An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment
A supportive, inclusive, and collaborative working environment
New Opening: Mechanical Engineering Apprenticeship.
We are excited to open applications for our Mechanical Engineering Apprenticeship program, designed to nurture the next generation of mechanical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in mechanical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:
Engage in comprehensive training programs combining hands-on experience with academic learning
Work alongside experienced professionals to gain practical skills in mechanical engineering
Participate in projects focusing on innovation and sustainability in construction materials and practices
Support the engineering team in designing, testing, and improving industrial processes and equipment
Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency
Typical Placement can include:
Learning the principles of engineering both academic and practical
Repairing and maintaining mechanical equipment
Following all relevant Company, Health and Safety & Quality procedures and processes
Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment
Preventative maintenance tasks as per schedule
Assisting work managers with electrical problems at their sites
Reporting any unsafe plant or operations to your line manager
Training:This apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being a mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company).Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Monday - Thursday 8am - 4.30pm Friday 8am - 12.30pm (at Make UK). When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
