The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Central Hire Desk Controller.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
Central Hire Desk Controller:
As a Central Hire Desk Controller you will deal with all enquiries for national key accounts.
You’ll calculate and supply quotes and work with local depots to plan transport (deliveries & collections).
A key role of the Central Hire Desk Controller is to deal with the damages, calculating costs and liaising with customers regarding payment.
Proactively work jointly with all departments and colleagues across the range of functions ensuring the high level of customer service.
You’ll provide guidance to customers on equipment and resolve issues.
As the Central Hire Desk Controller you’ll build customer relationships to retain business.
On occasion you will visit customers with an account manager to help develop and grow business.
As the Central Hire Desk Controller you’ll be based in the Staffordshire Depot.
Benefits of the Central Hire Desk Controller
£26k-£33k Basic Salary?
Bonus
Company Car+ Fuel OR Car Allowance??
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Central Hire Desk Controller
Will have experience in a Hire Desk role who is looking to join a growing team.
You’ll have knowledge of Plant Hire equipment and the sales process e.g On-Hires/Off-Hires.
Will be confident visiting customers when needed.
Must be IT literate and organised, whilst ensuring all paperwork is coordinated.
The successful candidate will be able to build and develop relationships with customers.
Must have a full driving licence
?
If you think the role of Central Hire Desk Controller is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Hire Desk ControllerJob Type: Full Time, PermanentLocation: Worsley, Greater ManchesterWorking Hours: Monday to Friday – 8:00am to 5.00pm, with an unpaid lunch break of half an hour.Salary: £27,500.00 to £32,500.00, dependant on experience.Benefits
Company Pension.Enhanced Annual leave dependent on time served, first increase of one day after 2 years.On the job training will be provided.
Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 32 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.Falcon Power Generation are seeking to recruit a Hire Desk Controller to join our Power Division.Full training provided by our experienced team. Responsibilities – Hire Desk Controller:
Answering hire enquiries by telephone and email.Preparing and emailing quotes to customers.Creating, managing and organising hire contracts.Managing daily deliveries and collections.Overseeing fuel management contracts.General administration duties involved in the above and tasks as required.
Qualifications - Hire Desk Controller:
Excellent customer service and communication skills – verbal and written.IT literate which must include Excel, Word and SharePoint.Good knowledge of InspHire would be advantageous but not essential.
Skills – Hire Desk Controller:
Excellent attention to detail and accuracy.Excellent organisational skills and method of working to support the process of working on multiple tasks at once.Ability to use your own initiative.Ability to work on your own and as part of a team.To be an effective team member with a highly supportive and collaborative approach.Ability to work under pressure.Problem Solving.Excellent time keeping.
Personal Attributes – Hire Desk Controller:
To be motivated and enthusiastic.A ‘can-do’ attitude with a flexible approach to working hours.Persistence and determination.A desire to learn and improve knowledge and skills....Read more...
Job Title : Service Desk Co-ordinatorSalary : up to £24,000pa - £28,000Locations: LichfieldDetails : Monday – Friday /40 hour week/ Company pension/ 20+8 holidaysIf you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on 01216511865The company:We are a family run business and have been established for over 40 years within the service and maintenance of commercial refrigeration equipment. Over the years we have grown from strength to strength now owning a group of companies across the Midlands. We have long serving engineers and a very low turnover, which due to our reputation we have many returning customers which include pub chains such as Marston's and Green Kings .The role:We are now looking to recruit for an experienced Service Co-ordinator in our office to be the first point of call for the service engineers and clients completing the below tasks:· Allocating work to the service engineers· Managing emails and telephone call enquiries· Ordering parts· Keeping clients up to date· Chasing up jobs and ensuring someone is assigned to them· Processing job sheets, quotes, purchase orders· Ensure administration processes work effectively
Requirements· Previous experience on a service desk· Great communication and customer skills· Able to work well in a team· IT literateIf you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on 01216511865....Read more...
Triage incoming technical support incidents, requests, and changes.
Management of assigned tickets in a timely fashion.
Provide updates, ensure ongoing customer communication is maintained.
Provide excellent customer service
Work with other internal and 3rd party teams
Contribute to service desk incidents through to completion.
Work alone and as part of a team.
Work effectively on the service desk system, keeping all tickets fully updated in real time.
Possible on-site visits as a representative of the team to resolve a technical incident. Along with any other duties.
Training:
This is a workbased apprenticeship
L3 Information communications technician Apprenticeship Standard
Training Outcome:After the apprenticeship there may be an opportunity of moving onto 1st line with continued in-house training to potentially move up the support ladder. Possible additional qualification opportunities in line with company policies. Employer Description:Fexco Property Services Group consists of 4 property management brands. We work with 8 out of the 10 top UK developers and we currently manage a portfolio of 90,000+ properties. Collectively, there are 12 regional offices across England & Wales supported by in-house teams which manage Admin & Finance, HR, H&S, Marketing & Communications and Legal & Compliance, so you’ll be joining a well-established and growing group.Working Hours :8.45am - 5.15pm Monday – Friday
includes 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Good keyboard skills,Eager to learn,Self-motivated....Read more...
Client Communication: Respond to customer inquiries via phone, email, or live chat, ensuring that all queries are resolved promptly and professionally.
Service Requests: Log and track incoming service requests, ensuring that all details are accurately entered into the service desk system.
Issue Resolution: Assist customers by providing information, troubleshooting issues, and directing complex queries to the appropriate department or team member.
Scheduling & Appointments: Help schedule appointments for property maintenance services, ensuring that all appointments are confirmed and logged.
Follow-Up: Perform follow-up calls or emails to ensure customers are satisfied with the service they received and to address any ongoing issues.
Customer Record Management: Update and maintain customer records and service history, ensuring all information is accurate and up to date.
Problem Escalation: Recognize when a situation requires escalation to senior team members or other departments, and ensure clients’ concerns are addressed in a timely manner.
Reporting & Feedback: Assist in tracking customer service metrics and providing feedback to the team on recurring issues or areas for improvement.
General Office Support: Provide additional administrative support to the customer service team, including filing, organizing service records, and preparing reports.
Training:Training to be provided:
Business Administration Level 3
Functional Skills in English and maths (if required)
Weekly day release at CWCT (Every Tuesday 9:30am-4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in busienss adminsitartion and customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!Employer Description:At Ground Up Property Services, we provide expert property maintenance, renovation, and management solutions for both residential and commercial clients. Our customer service team plays a key role in ensuring that our clients receive the best possible experience, from booking services to resolving any issues. We are looking for a motivated and friendly Service Desk Apprentice to join our team and start their career in customer service with us. If you're passionate about helping people, learning new skills, and providing excellent service, this could be the perfect opportunity for you.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES
As a Service Desk Technician, you’ll work with cutting-edge hardware and software, ensuring minimal downtime for our clients. With your friendly and professional approach, you’ll interact with end-users, providing outstanding support and maintaining our reputation for excellence.
Key Responsibilities:
•Premier Client Engagement: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism.
•First-Class Remote Support: Provide exemplary 1st line support via remote access tools, swiftly resolving IT issues.
•Expert PC/Laptop Assembly, Repair, and Troubleshooting: Construct, repair, and troubleshoot systems to maintain optimal performance.
•Collaborative Project Support: Assist 2nd and 3rd line technicians, fostering a cohesive team environment.
•Superior Customer Service: Deliver exceptional service, exceeding client expectations.
•Problem-Solving and Analysis: Identify and resolve issues using critical thinking and innovative solutions.
•Documentation and Reporting: Maintain accurate records and provide comprehensive reports.
•Promote Excellence: Foster a culture of collaboration, improvement, and ethical standards.
Skills and knowledge required:
•Proficiency in Microsoft Desktop Operating Systems, including Windows 7/8/10 and Windows 11, is essential for troubleshooting and providing support.
•Familiarity with server operating systems (Server 2022/2019/2016/2012/2008) and key technologies (DHCP/DNS) is preferred.
Experience with Microsoft 365 is highly desirable.
•Strong timekeeping and communication skills are necessary for effective collaboration.
•Ability to work calmly under pressure ensures efficient problem-solving.
•Passion for continuous learning and expanding IT knowledge is crucial.
•Excellent customer-facing support skills enhance the overall experience.
•Adaptability and flexibility in dealing with evolving technologies and diverse client needs.
Security Checks:
LaneSystems require staff to complete DBS & BPSS Checks, this will be completed by LaneSystems following acceptance of an offer from the candidate.
The Package:
As part of this exciting opportunity, the selected candidate will enjoy an enticing package that includes:
•Salary: £15,000
•Continuous Learning: Access in-house and online training (Microsoft, Sophos, Watchguard) to enhance your skills.
•Health Care Scheme: Prioritize your well-being with our comprehensive health care benefits.
•Private Medical Insurance: Enjoy coverage after 1 year of employment, ensuring peace of mind.
•Extra Annual Leave: Celebrate your commitment with an additional day off per year employed.
•Enjoy complimentary Soft Drinks, Tea and Coffee.
•Breakfast items provided to help get your day started.
Join our dynamic team as a Service Desk Technician, providing first-class IT support to a diverse client portfolio. You will have the opportunity to enhance your technical skills, enjoy a competitive salary, comprehensive benefits package, and continuous learning opportunities.
Note:
Please note that this position requires daily attendance at our office. Remote or home working is not possible for this role. Applicants must be able to commute to and work from our office every day.
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We are looking for experienced a Senior Recruiter who has the drive and passion to succeed at Blackfield Associates. You will have the opportunity to control your earning potential and develop your individual desk like it is your own business, working with international clients and candidates.
About Blackfield Associates
Part of the STR Group, Blackfield Associates specialises in providing specialist permanent and contract recruitment services. Since 2000, STR has been comprised of 6 niche brands working in Life Sciences, Architecture & Interior Design, Automation, Maritime, Engineering & Manufacturing, and the Built Environment.
What are we looking for?
Minimum 2 years of recruitment experience in any market
Strong business acumen and commercial outlook
Initiative and pride in managing your own desk
Proven financial performance in either contract or permanent recruitment
Self-starter who is target and goal-oriented
Clear career vision and pride in excelling
Positive approach to everything you do
Desire for success, confidence, and self-belief
Hardworking, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What do we offer?
Competitive, market-leading basic salary
Structured, clear, performance-based career progression opportunities with fast-track promotions
Up to 30% commission scheme
Leadership Training & Development opportunities
Flexible and hybrid working options
Breakfast club
Employee of the Month & Quarter awards
Quarterly Directors Lunches at 5* restaurants
EDI (Equality, Diversity, and Inclusion) board
Annual conference, summer & Christmas parties celebrating with the whole company
Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service
23 days holiday plus bank holidays (increasing by one day each year of service, capped at 28 days)
Option to purchase up to 5 extra holiday days
Healthcare cash plan and optional private healthcare from Day 1
Company pension scheme
Enhanced maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle to work scheme
Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
We would love to talk to you about opportunities at Blackfield Associates and, more importantly, what we can offer you and your career. Apply directly today!
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
To facilitate a quality customer support environment by means of a quality “help desk”
To install, configure, support and maintain a variety of hardware and software products within the ICT team
To assist in the administration of the IT Services department
Contributing to the delivery and development of the IT Service
Training Outcome:
Upon completion of this apprenticeship you will have the opportunity to become a 1st Line Support Officer in the SKDC IT Team, from this you can progress in to other areas of IT.
Employer Description:At South Kesteven District Council, we want to change people's lives in meaningful ways by becoming the best District in which to live, work, and visit.
And it's our people in TeamSK who make it all possibleWorking Hours :37 hours per week as standard, no weekends.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Central London £42,000 - £54,000 + Hybrid Working + Great BenefitsAre you looking for a new, exciting role as part of a growing, highly renowned and inclusive team that can provide you with the opportunity to work with some of the most interesting SME, Enterprise and Corporate organisations? If you’re a team player that takes pride in your work, we’re keen to speak to you!Our client specialises in providing IT support and security solutions to the financial services and related sectors across London. Their commitment to excellent service and proactive support has earned them a reputation as a trusted MSP. They pride themselves on their core values of growth, care, humility, and teamwork. They are now seeking a Senior Service Desk Engineer with 2nd or 3rd line experience to join their dedicated and collaborative team as they continue to grow.The Senior 3rd Line Engineer will be responsible for managing complex IT issues, providing escalation support, and driving technical projects. They will work with a range of clients across a variety of industries and sectors, ensuring their IT systems are optimised, secure, and functioning efficiently.The ideal candidate is a team player with a proactive mindset and a willingness to continually learn and improve. In addition, the ability to manage time effectively and work within a service desk environment is essential.Key Responsibilities
Communicate effectively with clients to manage expectations and deliver solutions.
Provide 2nd and 3rd line support and technical expertise on escalated issues.
Manage and troubleshoot servers, networks, and cloud environments (e.g., Microsoft Azure, Microsoft 365).
Manage and troubleshoot other 3rd party services, such as cloud backups, email threat protection, EDR services, VoIP, and more.
Lead RMM management and projects including cloud migrations, security upgrades, and infrastructure deployments.
Proactively monitor and maintain systems to ensure optimal performance and security.
Collaborate with 1st and 2nd line teams to improve service delivery.
Accurately log and manage support tickets.
Deliver clear and user-friendly assistance to clients, many of whom may possess limited technical knowledge.
Demonstrate patience, understanding, and a positive attitude in all client interactions.
Effectively communicate technical information in a non-technical manner.
Engage in ongoing learning opportunities to enhance technical skills and customer service abilities.
Skills & Experience
Proven minimum 5 Years MSP helpdesk experience and minimum 2 years, 3rd line experience within an MSP environment.
Strong understanding of Windows Server, Active Directory, Exchange, Office 365, and Azure.
Experience with firewalls, routers, and networking (VPN, VLANs, etc.).
Knowledge of security best practices (ISO27001, GDPR compliance).
Relevant certifications such as Microsoft Azure/ M365 (MCSA/MCSE), Cisco (CCNA), ITIL, or equivalent.
Excellent problem-solving and communication skills.
Eagerness for continuous development and adapting to a fast-paced environment.
This is a superb new career opportunity for a strong communicator with a passion for delivering excellent service and solving complex problems. In return for your commitment our client is offering a competitive salary in line with experience alongside and a raft of benefits including career progression and ongoing training, flexible working arrangements, a supportive, inclusive company culture with a focus on personal growth and development, up to 25 days holiday + bank holidays and health and wellness initiatives. Apply now!....Read more...
Customer Service Advisor £28,000 p.a. North London
Customer Service Advisor with a passion for delivering great customer support needed for a leading importer & distributor in North London, N4
THE ROLE
As Customer Service Advisor, you will provide outstanding support to customers, addressing inquiries and resolving issues promptly and professionally. Responsibilities include:
Processing orders accurately and efficiently
Managing customer interactions across various channels, including phone, email, and in person
Maintaining accurate records of customer interactions and transactions
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
THE COMPANY
Our London based client is one of Europe’s leading importers and distributors of quality products from around the world.
THE PERSON
As Customer Service Advisor you will have experience in a similar customer support role. You will also need:
Excellent communication, problem-solving, and interpersonal abilities
Experience of using supply chain software and other customer support tools
Proficiency in Microsoft Excel
A friendly, patient, and proactive approach to helping customers
If you wish to be considered for the role of Customer Service Advisor, please forward your CV quoting reference 240557A
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Customer support, customer service, help desk, client administration, office, communication, Excel....Read more...
Salary: €45.000 + Night allowance netto, Christmas Bonus, Travel AllowanceLanguages: German and EnglishStart: ASAPI am looking for a Night Manager who will be responsible for overseeing hotel operations during the night shift, ensuring the safety, security, and comfort of all guests, while maintaining high standards of service are adhered to.This role demands strong leadership, problem-solving skills, and attention to detail to ensure a seamless experience for guests in the hotel during nighttime operations.Key Responsibilities:Guest Relations & Services:
Act as the primary point of contact for guests during the night shift.Address guest concerns, complaints, or special requests promptly and efficiently.Ensure that all guests receive a personalized, high-quality service experience.Oversee night check-ins, check-outs, and reservations, ensuring accuracy and smooth processing.
Operations Management:
Supervise and support the night team, including front desk staff, housekeeping, and security.Monitor the lobby, hotel grounds, and public areas to ensure cleanliness, safety, and luxury standards are maintained.Coordinate with housekeeping and maintenance for any night service requests or urgent issues.Prepare nightly reports, including occupancy, rates, and any incidents for the day team’s reference.
Security & Safety:
Ensure the safety of guests and staff by overseeing security protocols, including regular patrols and surveillance.Respond to emergencies, handle guest issues, and communicate with law enforcement or medical services as required.Conduct safety checks and ensure that the hotel is secure after hours.
Financial Responsibilities:
Oversee nightly financial operations, including closing the day’s transactions and balancing cash drawers.Manage night audits, including reviewing financial data, reconciling accounts, and preparing detailed audit reports.Handle billing and payment issues, ensuring accuracy in all guest accounts.
Leadership & Staff Management:
Provide direction and support to night staff, ensuring team members deliver exceptional service.Manage staffing levels and assignments to ensure adequate coverage during the shift.Handle any disciplinary or performance issues with night staff and report them to the day management team.
Communication & Reporting:
Ensure effective communication between day and night teams by preparing and sharing detailed handover reports.Communicate with other department heads to ensure all guest requests or operational issues are addressed in a timely manner.Report any maintenance, operational, or safety concerns that arise during the night shift.
Skills & Qualifications:
Experience:3-5 years in a managerial or supervisory role in a luxury hotel environment, preferably in front office or guest services.Education:A degree in hospitality management or a related field is preferred.Skills:Exceptional leadership and decision-making abilities.Strong problem-solving skills and the ability to stay calm under pressure.Excellent communication skills, both verbal and written.Knowledge of hotel operations, including front desk procedures, housekeeping, security, and night audits.Familiarity with hotel property management systems (PMS) and financial reporting.Availability:Willingness to work overnight shifts, weekends, and holidays.
....Read more...
First point of contact for customers reporting IT issues via a multitude of channels (including phone, email, and customer portals)
Providing excellent customer service
Configuration of new client devices
Working on support tickets, both remotely and onsite
Creating, updating and following documentation
Assisting with project work
Other duties as assigned by management
Training:The successful applicant will complete and obtain a Information Communication Technician Level 3 Qualification through Learning Curve Group.
You will be taught through:
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17-month programme
Please use this link to find out more about the qualification - Information Communications Technician Apprenticeship.Training Outcome:A clear progression path for after your apprenticeship, helping you progress your IT career.Employer Description:We are a Managed Service Provider (MSP) based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
We are a forward-thinking company with a growth mindset, seeking an apprentice service desk analyst to join the team in providing excellent IT remote support to our clients.Working Hours :Working hours: 37.5 hours per week in a shift pattern between 07:30 and 18:00Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
The Job
The Company:
A market leading healthcare company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities
Benefits of the Technical Specialist
£49,700 basic salary
12% bonus
Pension
Healthcare
Corporate benefits
The Role of the Technical Specialist
Office based 2 days/ Home based 3 days per week.
Monday-Friday 9-5.30pm
Working within customer support function
1st line, ‘phone-fix’ role, advising customer and troubleshooting the problem.
Dealing with customers’ issues and trying to resolve before handing over to scheduling field engineers if cannot fix.
Full training on the equipment will be provided
The Ideal Person for the Technical Specialist
Would suit an experienced medical equipment field engineer who is looking to come off the road and do a desk-based role from the office/home.
Will have practical experience of fixing equipment in hospitals.
HNC or above qualification.
Good Customer Service/Customer engagement skills
Problem Solver
If you think the role of Technical Specialist is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES
What you’ll do at work
Some of the key day to day responsibilities are;
You should be able to demonstrate a natural ability in IT and evidence this as an IT hobbyist. This, as an example, might building custom PC's
Learning and becoming proficient in Support Desk I.T Systems – this will be achieved by being hands-on in the IT support triage environment. Whilst the helpdesk can be a pressured environment, you will benefit by being surrounded by experienced industry experts that will help guide and inform you
Repairing of I.T hardware, reinstalling operating systems and software – the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions
Problem solving on IT related incidents and problems – as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLA’s
Commissioning of IT and associated equipment – you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites. This will give variety to your role, and the opportunity to work in a face-to-face customer situation. You will need excellent customer service abilities and have excellent spoken communication skills....Read more...
The Company:
Create innovative climate solutions for buildings, homes, and transportation
One of Europe's leading specialists in air and cooling systems.
Dedicated to setting exceptionally high standards that ensure superior performance and reliability.
Products are designed to meet the diverse needs of our clients, providing efficient and adaptable solutions.
The Role of the Service Engineer
Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
Reporting and Analysis: Generate regular reports on completed invoiced work orders
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.
Benefits of the Service Engineer
£30k - £45k Salary
Paid Door to Door
Overtime
Company Van
Fuel Card
Pension
25 days holiday + bank holidays.
The Ideal Person for the Service Engineer
Proven experience in service or field-based technician role
Strong knowledge of customer service principles
Effective communication skills
Analytical thinking and problem-solving abilities
Proficiency in using, Apps, diagnostic software, and MS Office Suite
Knowledge of manufacturing industry an advantage;
Able to work with minimal supervision
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
Proficient in using Microsoft Office Suite
UK Drivers licence
If you think the role of Service Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
I am on the lookout for a dedicated Family / Childcare Solicitor to join my client's legal team. My client is looking for someone with at least 3+ years PQE, as this is a phenomenal opportunity for someone who is looking for the next step in their career. My client will be investing in your future by assisting you through your Supervisor training with a very clear and paid for career path.
Key Responsibilities:
- Provide expert legal advice and representation on a broad range of family law matters, including but not limited to divorce, child custody, domestic violence, cohabitation agreements, prenuptial agreements, and financial settlements.
- Handle cases from inception to conclusion, including the preparation of legal documents, conducting negotiations, and representing clients in court.
- Manage a varied caseload efficiently, ensuring all cases are progressed in a timely and professional manner.
- Develop and maintain strong client relationships, providing exceptional client care and managing expectations effectively.
Benefits:
- Salary will be starting around £40,000 depending on experience and where your current skillset is.
- Free on-site parking.
- Stable desk and company.
- Joining a very different law firm that has exciting potential.
- Genuine massive career progression potential.
If youre looking to springboard your career then please get in touch with Jack on 01133 979 929 or please email your current CV to j.wood@clayton-legal.co.uk
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Position: Technical Service Engineering Supervisor (Urgently Required)
Location: Dublin
Salary: Neg DOE
The Job: A great opportunity for an experienced Technical Service Engineer to join a Prestigious Company
Responsibilities:
Supervision of Service Engineers as required by the Service Manager
Schedule Service Engineers in consultation with Service Desk Schedulers
Monitor priority of Service Calls logged on AFS
Ensure Service Calls and PPMs are carried out in accordance with Industry Standards & Regulations
Provide technical solutions to site specific difficulties
Manage On-Call Rosters with Engineers
Monitor labour and equipment costs on Service Jobs & Service calls
Liaise with Sales Consultants & Account Managers regarding specific sites / customers
Prepare site specific Risk Assessments and Method Statements
Monitor H&S requirements by site & ensure Engineer compliance
Prepare site reports for customers
Manage Sub-Contractors
Liaise with Specialist Contractors
Provide on-site and remote technical support to Engineers & Customers
Attend customer review meetings / site meetings as required / scheduled
Compile asset lists from customer sites following PPMs
Day to day administration of all aspects of the Service department
Report directly to Systems service Manager providing updates to projects as and when required
Requirements:
5 years electronic security systems experience
Technical background with experience of Servicing and Maintaining of Access/ Intruder/CCTV/Intercom
equipment
Experience in software integration
Experience working in IP network environment
Excellent computer skills including all Microsoft office products
Knowledge of Security Systems products
Proven ability to work to tight deadlines
Ability to work within flexible timelines
Full clean driving licence
Excellent Communication skills
Experience of working with National / Multi National customers
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Sue today on 059 910 8019 in complete confidence.
SOB....Read more...
· To support the IT Customer service team leader in ensuring that SLAs and KPI targets are being met
· To support the IT Customer service team leader to implement and continuously improve incident management, problem management and request fulfilment processes to ensure a consistent high-quality service to all end users
· To increase the number of incidents that can be resolved first-time using the tools available such as remote diagnostic over the phone and automations
· Apply Problem solving skills to IT issues or tricky incidents raised with the service desk and provide support in person when necessary
· Support the team with leveraging on historic data and ITIL industry best practices to create knowledge base articles
· Support the roll out of upgrades or new hardware, systems, or applications
· To ensure requests are appropriately owned and managed across all IT teams to provide an excellent customer service and satisfaction
· Be innovative in all aspects of service delivery in accordance with organisational values; be a role model of our values.Training:
Information communications technician / Institute for Apprenticeships and Technical Education
Information Communication Technician Level 3
This apprenticeship is based in the workplace, you might have to attend college for exams
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship
Employer Description:Nottingham College is one of the largest further education and higher education colleges in the United Kingdom. Based in the city of Nottingham in England, it provides education and training from pre-entry through to university-degree level at its 10 centres in the city and around Nottinghamshire.Working Hours :Monday - Friday - 9:00am - 17:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
• Answering telephone with professionalism, screening and transferring calls as needed• Welcoming visitors to the office, making sure they are looked after and directing them appropriately• Conduct clerical duties, including responding to emails, scanning, preparing and filing documents• Maintaining accurate records for both care staff and clients using both computer and manual systems, adhering to the company policy on confidentiality and data protection.• Assisting with accounting tasks, including payroll, data entry and confirming timesheets where needed• Maintaining stock lists and ordering office supplies as needed, Negotiating with suppliers and other service providers• General tidiness of the office, including the reception desk and area• Managing incoming and outgoing post and recording data on special deliveries• Assist in planning and arranging meetings, creating agendas, taking notes, booking meeting rooms and travel arrangements where needed• Interacting with directors/senior management and assisting with their requests, including offering them regular hot drinks or refreshments• Ensuring high standards of customer service at all timesTraining:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Revolutionising Care Staffing Connections.
Our platform transforms the way care organisations connect with qualified staff, streamlining the hiring process and ensuring the right carers are matched with the right roles, every time. With real-time job matching, automated scheduling, and personalised profiles, we make staffing faster, easier, and more efficient—so you can focus on what truly matters: delivering exceptional care.Working Hours :Monday -Friday. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
2nd Line Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 1st/2nd line technical IT support role
Server, virtualisation and storage solutions
Cisco Networking – Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies – these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £27,500 PA rising to £30,000 after probation + 20% shift bonus uplift. Taking total package to around £36k after probation.
Excellent employment benefits package and supported learning, development and career progression.
Note that this is an onsite based position (near Leeds). Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. (Please note, 3 of these shifts can be remote)
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Sacco Mann is a leading legal and IP recruitment specialist – we have been working in this sector for 27 years and have a long-established prestigious client base. We are now looking to recruit a Recruitment Consultant for our Private Practice team in our Leeds office. Our Private Practice team is a hugely successful and market leading division, with great scope to continue its growth. We are a close knit, well-bonded team that has a collegiate and collaborative approach, a great reputation across the market and an unparalleled set of connections.
About the Recruitment Consultant Role:
Join a successful (overproducing) team,
There is a ‘warm desk’ to pick up, in a market where we are already well established with a large, varied client base of law firms – from major international brand names to boutique commercial outfits and high street practices, which makes this a robust market to operate in.
Will suit a recruiter with experience in either Legal Recruitment or a similar professional sector recruitment.
Focuses on the attraction and placement of legal professionals including Solicitors and Partners in the Private Practice market – working across all areas of legal practice (both commercial and consumer).
This is one of our core teams and a marketplace where we have been highly active for over twenty years.
We will tailor the role to suit the experience and skill set of the incoming person although it is fair to say that in all respects the focus is on providing a quality service to a lucrative, high demand, candidate led market.
£200,000 plus billing levels are very achievable.
Also:
We are very conscious that personal development should never cease, and we will provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'.
We have in-depth knowledge of our market. We are highly respected by both candidates and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful.
Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way.
We do not have a heavily KPI focused working environment – managers truly understand the market you will be working in and will work closely with you to agree a structure and the best way to approach your desk but ultimately – once up and running - you will have a lot of freedom and autonomy to engage with your clients and candidates in the way that works best for you and your desk.
We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable, but we also enjoy the ability to work from home and focus on our desks. We envisage this more flexible way of working to be the future for us, a balance that is effective from both a professional and personal perspective.
What sort of values and strengths work well at Sacco Mann?
Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours, but we do work hard in the hours we put in.
Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility. We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this.
Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on to extra success.
We work in close knit groups, and we genuinely have each other’s backs. This is non-negotiable. We proactively support each other, we cover each other’s jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful.
We treat people like adults and expect them to behave like adults and they do! We have high expectations; we like people who also have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well-funded and ambitious.
The Rewards:
Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person:
Receives a generous basic salary that is formally reviewed in April every year.
We offer an unrivalled commission structure with no threshold.
There is a company quarterly bonus, this is worth up to £5,000 per person per annum.
Softer benefits include the opportunity to earn extra holidays, more income, annual leave and vouchers.
Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more.
To find out more about working as a Recruitment Consultant at Sacco Mann call 0161 871 4751 or apply now. ....Read more...
Private Client Fee Earner Stratford-Upon-Avon
Are you a driven Private Client Fee Earner looking to take full ownership of your work and make a real impact? Join my clients dynamic firm as the sole fee earner at their thriving Stratford-Upon-Avon office.
The Role
- Manage your own caseload with autonomy, from file opening to completion.
- Handle a variety of private client matters including wills, probate, trusts, estate planning, and lasting powers of attorney.
- Benefit from dedicated secretarial support to streamline your workload.
- Enjoy a HOT desk with significant business development opportunities to grow the offices portfolio and your own reputation.
What Were Looking For
- A self-starter with the ability to work independently and confidently.
- Strong technical expertise in private client work, with proven experience in running your own files.
- A flair for business development and the initiative to build strong client relationships in the local area.
Why Join?
- Be the key figure in shaping the Stratford offices future success for a Lexcel accredited Legal 500 firm.
- Salary depending on experience: £30,000 - £45,000!
- Flexible and hybrid working options
- Generous holiday entitlement
- Holiday buy and sell scheme
- Office closure between Christmas and New Year
- Enhanced healthcare plan
- Fantastic career progression
If you are interested in this role, please send a copy of your CV to me at j.wood@clayton-legal.co.uk or alternatively you can call on 0113 3979 929.
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new terms apply.
At Clayton Legal we passionately believe your talent matters, so we specialise in recruiting the best legal talent and connecting this to the right opportunities. Clayton Legal is recognised as the talent partner of choice with clients ranging from small legal practices to international and global law firms. Whether you're looking for total recruitment outsourcing or a single appointment, or an overview of the recruitment market our award recognised service can confidently meet your talent needs.....Read more...
Main Responsibilities
Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe, secure,and set up to standard.
Conducting health and safety checks.
On and offboarding of staff members. Make sure new starters have desk allocation and all requirements to complete their duties. Any staff leaving make sure all items are returned on their last day of service.
Keep the asset register and staff allocation documents up to date.
Liaise with delivery personnel to ensure all deliveries are collected, inventoried, and placed securely.
Furniture moving and assembling Coordination of campus events.
Conducting basic handyperson services such as fixing classroom/staff room equipment's and other DIY tasks such as painting, locks replacement/repairs, white board and soft board installation along with blind etc.
Handling heavy loads in a safe manner (manual handling training will be provided).
Monitor stock levels of office equipment and furniture and replenish as required.
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshment.
Act in front of house and greet students, visitors, and staff in a professional manner #indeedseptember
Training Outcome:
Full time Facilites Officer position
Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in banking, finance, accounting, business, tourism, healthcare – and more.Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Job Title: Operations Manager – Country HotelSalary: Up to £50,000Term: FixedLocation: OxfordshireI am on the lookout for an Operations Manager to join this country hotel in Oxfordshire. My client is looking for a confident individual to join their team at this fantastic hotel in the heart of London. As Operations Manager you will support the General Manager and oversee the Heads of Department. My client is looking for someone who enjoys being on the floor and who leads by example. About the position
Monitor and support the front desk teamOverseeing the daily operations of the hotelAct as an ambassador for the hotel and brandOversee F&B OperationsAct as host and provide the highest level of customer serviceOversee the Heads of Departments and report to the General ManagerEnsure that or hotel compliances, H&S and legal requirements are met
The successful candidate
Experience in a similar positionF&B Management ExperienceMust be well presented with flawless communication skillsFluent in English, both written and spokenA natural team leader
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Welcoming patients and visitors, in person in a friendly and helpful manner
Provide administrative support to clinical team members
Entering information into patients records by computer
Undertaking a range of administrative duties including processing mail, photocopying, scanning and uploading documents, with proficiency using Microsoft Office
To maintain a thorough knowledge of all Practice procedures
Participate fully as a team member sharing knowledge and information
Taking responsibility for maintaining own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Dealing with patients face to face on the front reception desk and over the telephone
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
Excellent opportunity to become a permanent member of staff at the practice
Employer Description:Sherwood House Dental Practice, established in 1940, is a family-owned and operated dental clinic that has served the community for over 77 years. Committed to exceptional care, the practice provides comprehensive dental services under one roof. With extensive experience, the team tailors treatment plans to meet individual needs, ensuring consistent, high-quality service.Working Hours :Monday - Thursday, 08:30 - 17:30 and Friday, 08:30 - 16:30.
1 hour unpaid lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
