Service Desk Engineer – 1st /2nd Line Support – Healthcare Technology – Solothurn / Hybrid
(Key skills: Service Desk Leadership, IT Support Management, Incident & Request Fulfilment, ITSM, SLA Management, Team Coaching, Process Improvement, Stakeholder Engagement, Healthcare Applications, Windows & Mac Support, Active Directory, Network Troubleshooting)
Are you a proactive IT support leader with a passion for ensuring seamless day-to-day service delivery? Do you thrive on coaching teams, improving processes and delivering exceptional support in fast-paced environments? If so, this could be a rewarding opportunity to drive service excellence within a healthcare technology organisation.
Our client, a forward-thinking healthcare technology provider supporting clinical, operational and patient-facing systems across multiple care settings, is seeking a Service Desk Engineer to lead its IT support function. Based in Solothurn with hybrid working, you will be responsible for ensuring high performance, responsiveness and client satisfaction across the service desk and infrastructure support teams.
In this role, you will manage the service desk’s daily operations — ensuring timely resolution of incidents and service requests while meeting SLAs and quality standards. You will provide leadership, coaching and development to first- and second-line support staff, driving continuous improvement in how support is delivered. You’ll also act as a point of escalation for complex technical issues, ensuring they are addressed efficiently and effectively.
You will work closely with internal stakeholders, healthcare professionals, technical teams and vendors to understand needs, prioritise issues and implement solutions that enhance system availability and user experience. Your remit will include analysing service metrics, identifying trends, and recommending improvements to processes, tools and training to proactively reduce recurring issues.
The ideal candidate will bring solid experience in IT support leadership, with a strong understanding of service desk operations, IT service management principles and support tools. You should be comfortable managing teams, refining processes and communicating clearly across technical and non-technical audiences. Experience within healthcare or with clinical systems is a strong advantage, but not essential — what matters most is your ability to deliver reliable, people-centric support services.
This is a great opportunity to join a purpose-driven organisation where your leadership will make a meaningful difference to the quality and reliability of technology services that support healthcare delivery.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 95,000 – CHF 105,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROREC....Read more...
Service Desk Team Leader – Managed Services Provider
Location: London (hybrid) Salary: £38,000-42,000, depending on experience.
We’re proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands‑on technical work.
You’ll be leading a close 11;knit team of five 1st–3rd Line Engineers, ensuring high‑quality service delivery while acting as a key escalation point for complex client issues. If you’re passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform.
Key Responsibilities
Lead, mentor, and support a team of 1st–3rd Line Engineers
Conduct regular 1:1s, performance reviews, and personal development planning
Act as the primary technical escalation point for challenging or high‑priority incidents
Oversee day‑to‑day service desk operations, ensuring SLAs and KPIs are consistently met
Drive continuous improvement across processes, documentation, and service delivery
Collaborate closely with senior leadership and project teams to support wider business goals
Maintain strong relationships with clients, ensuring clear communication and exceptional service
Experience required:
Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role
Strong technical background, ideally within an MSP or multi‑customer environment
Ability to manage, motivate, and develop technical staff
Excellent troubleshooting skills and confidence handling escalations
Strong communication and customer‑facing abilities
A proactive mindset with a passion for improving service quality
Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable.
London/Hybrid based.
Paying up to £42,000, depending on experience.
Must be eligible to work in the UK. ....Read more...
The role involves maintaining, servicing, and repairing a range of equipment including chillers, heaters, HVAC systems, boilers, heat exchangers, and process cooling units.
Key Responsibilities
Attend customer sites for maintenance, breakdowns, warranty, hire, and commissioning work
Diagnose and repair equipment using hand tools, diagnostic software, and blueprints
Build strong customer relationships and act as a trusted technical contact
Work closely with Service Desk, Sales, and Operations to share insights and drive improvements
Report on completed work orders and ensure accurate records in CRM systems
Skills and Experience
Experience in a service or field-based technician role
Strong customer service and communication skills
Ability to troubleshoot and solve technical problems
UK driving licence and willingness to cover nationwide sites....Read more...
RECEPTIONIST PERMANENT, FULL TIME SOUTH MANCHESTER, GREATER MANCHESTER UPTO £30,000 + GREAT BENEFITS & PROGRESSIONGet Recruited are working with a pioneering and prestigious law firm with a strong reputation across the UK. Due to continued growth and progression of their current receptionist, they are looking for a Receptionist/Administrator to join their current front desk team. Offices located in the heart of South Manchester, you’ll be joining a great long standing and positive team. This a great position for someone with at least 1 years’ experience within a similar receptionist/administrative position within a professional office setting. Key Responsibilities:
Welcoming clients and visitors into the office, ensuring they are greeted with a warm response
Assisting with the setup of client/internal meetings
Administrative support across their reports, document management for the office, and client details
Ensuring the front desk is a welcoming and presentable space
Managing the front office inbox and telephone, taking messages, and transferring calls when needed
Taking in parcels and managing the post for the office
What We’re Looking For
Minimum of 1 years’ experience working in a professional office setting, ideally within a legal practice.
Experienced with managing a front desk area.
Organised and positive approach
Benefits
Pension scheme
Attendance bonus
25 days holiday a year + Bank Holidays
Medical Insurance
Healthcare and Wellbeing programmes
Death in Service
Christmas and Summer do’s
Event and award evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
RECEPTIONIST PERMANENT, FULL TIME SOUTH MANCHESTER, GREATER MANCHESTER UPTO £32,000 + GREAT BENEFITS & PROGRESSIONGet Recruited are working with a pioneering and prestigious law firm with a strong reputation across the UK. Due to continued growth and progression of their current receptionist, they are looking for a Receptionist/Administrator to join their current front desk team. Offices located in the heart of South Manchester, you’ll be joining a great long standing and positive team. This a great position for someone with at least 1 years’ experience within a similar receptionist/administrative position within a professional office setting. Key Responsibilities:
Welcoming clients and visitors into the office, ensuring they are greeted with a warm response
Assisting with the setup of client/internal meetings
Administrative support across their reports, document management for the office, and client details
Ensuring the front desk is a welcoming and presentable space
Managing the front office inbox and telephone, taking messages, and transferring calls when needed
Taking in parcels and managing the post for the office
What We’re Looking For
Minimum of 1 years’ experience working in a professional office setting, ideally within a legal practice.
Experienced with managing a front desk area.
Organised and positive approach
Benefits
Pension scheme
Attendance bonus
25 days holiday a year + Bank Holidays
Medical Insurance
Healthcare and Wellbeing programmes
Death in Service
Christmas and Summer do’s
Event and award evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining, and improving the digital workplace experience for our clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment.
Role Mission:
Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ensure Claranet’s customers receive the highest levels of service from first contact to the request’s completion.
Objectives & Key Results:
Ensure that the highest levels of service are delivered to Claranet’s customers
Provide customer support; responding to Customer requests for support via a range of communication channels
Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently
Maintain high levels of end user satisfaction, as measured through feedback and survey results
Duties and Responsibilities
Maintain accurate records of activity taken throughout the lifecycle of a ticket
Providing remote technical support to customers
Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications
User account, license and access management
Support software installations, updates, and configuration tasks on client devices
Document issues, solutions, and workarounds in knowledge base articles and user guides
Escalate complex incidents and problems to senior engineers or specialist teams as required
Contribute to a positive customer experience by communicating clearly, professionally, and empathetically with users
Validate contact and ensure security process is adhered to.
Teams To Collaborate With:
Customer Experience & Managed Service - Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions
Training:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
Training Outcome:
There are lots of development areas from service desk for example IT support or technical solutions where you can develop in the business
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Understanding IT terminology,Highly motivated,Energetic team player,Positive attitude,Determined and driven,Can-do attitude,Written communication skills,Self-motivated,Able to work under pressure,Customer focused....Read more...
Assistant Director of Rooms – Luxury BrandsLocation: Miami Beach, FL Salary: $130,000 – $140,000 + 10% bonusBenefits: Relocation assistance $10,000, PTO, 401k, health benefitsWe are hiring for a luxury hotel in Miami and seeking an Assistant Director of Rooms. The role will oversee room operations, guest satisfaction, and team development, ensuring the highest standards of service.Responsibilities:
Supervise front desk, concierge, housekeeping, and guest services teams.Ensure the highest levels of guest satisfaction and service excellence.Assist with budgeting, forecasting, and departmental financial performance.Develop and train team members to maintain luxury brand standards.Collaborate with leadership on operational strategies and special projects.
....Read more...
Assistant Front Office Manager Location: Washington, Virginia Salary: $60,000 – $65,000 + Benefits, PTO, 401(k), Relocation AssistancePosition SummaryI am hiring on behalf of an ultra-luxury, Forbes Five-Star/Five-Diamond property in Washington, Virginia seeking an experienced Assistant Front Office Manager. This unique leadership role blends luxury hotel front office management with high-end dining room host responsibilities.The ideal candidate will lead daily Front Office operations, deliver exceptional guest experiences, and ensure seamless coordination between the Front Desk and Dining Room teams. This position plays a vital role in upholding the highest service standards while creating a warm, anticipatory, and personalized guest journey.Key Responsibilities
Lead daily Front Office operations while maintaining Forbes-level service standardsServe as a strong ambassador for the property, welcoming overnight and dining guests with warmth and professionalismOversee front desk and valet operations, ensuring daily checklists and standards are metCheck guests in and out, answer calls and emails, relay guest requests, and manage reservationsStrategically assign dining room seating to maximize flow and guest experienceCollaborate closely with Dining Room, Culinary, Housekeeping, and Engineering teamsMonitor staffing levels and assist with scheduling to meet operational demandsManage department financial responsibilities including budget tracking, labor management, and supply PAR levelsResolve guest concerns promptly and professionally, taking full ownership of issuesPrint and distribute daily reports, communicating VIP arrivals, special requests, dietary restrictions, and billing instructionsMaintain lobby, valet, and public areas to ensure cleanliness and presentation standardsProvide coaching, accountability, and constructive feedback to Front Office team membersDemonstrate proficiency in Resortsuite and Tock systemsMaintain thorough knowledge of the property, its history, amenities, and surrounding area
Qualifications
2–3 years of Front Office leadership experience1–2 years of experience within a 4- or 5-star luxury propertyFlexible schedule including weekends and holidaysProficiency in Microsoft OfficeExcellent verbal and written communication skillsProfessional presentation and polished demeanor
Preferred:
Familiarity with Forbes StandardsBilingual (Spanish or French preferred)Certification in alcohol awareness and/or CPRExperience with Resortsuite and Tock systems
....Read more...
This is an exciting opportunity based at Southco’s European Headquarters, located in Worcester, for a candidate starting their career in IT.
Alongside your apprenticeship, our team will provide training on our systems to enable you to provide 1st and 2nd line support to our users and their devices across the Europe region. Work is prioritised and managed through our ticketing system to enable a high level of service. You will also collaborate with the global team to deliver projects, such as system upgrades and security updates. Typical Duties will include, but are not limited to:
Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels
Diagnose, troubleshoot, and resolve IT issues relating to user devices, applications, and systems, escalating complex or unresolved faults to senior engineers where required
Install, configure, and support end‑user hardware and software, including laptops, desktops, mobile devices, and approved applications, following Southco’s IT and security standards
Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system
Collaborate with global IT colleagues and third‑party suppliers to support service delivery, system upgrades, and routine maintenance activities
Support IT projects, such as system upgrades, device refreshes, and security updates, working alongside experienced team members to deliver changes safely and efficiently
Apply IT security, data protection, and health & safety procedures when handling systems, equipment, and user data, escalating risks or issues as appropriate
Develop technical skills and professional behaviours through the ICT Level 3 apprenticeship, coaching, and on‑the‑job learning, taking responsibility for continuous improvement and development
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter, working towards the qualification along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform
You will have a designated mentor in the workplace to support your learning, and at the end of the programme will be assessed via an external assessment body
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:
For the right individual, the opportunity to secure a permanent position and/or progress onto a higher-level apprenticeship
Employer Description:Southco is a company committed to the growth of both the organisation and the individual. Driven by this value of growth and to provide you with a career development opportunity within Southco, we are looking to appoint candidates to the position of IT Apprentice - Service Desk Technician.Working Hours :Monday – Thursday, 08.00 - 16.30 and Friday, 08.00 - 15.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Microsoft operating systems,Microsoft applications,Familiarity with Microsoft 365....Read more...
Support the IT service desk by responding to incoming tickets and service requests.
Responsible for contributing towards the upkeep of IT documentation, including peer reviewing.
Responsible for the first point of contact for IT issues
Accountable for escalation of IT problems to second-line support teams or the IT manager, where applicable.
The creation of new user accounts and delivery of training for both new and existing users.
Contribute towards monthly KPI metrics, with an aim to drive continuous improvement of services.
Contribute towards IT projects both internally and across the wider organisation.
The job description is not intended to be exhaustive.Training Outcome:Potential permanent position upon completion of this apprenticeship program, depending on business needs.Employer Description:At analox, our values, teamwork, commitment to excellence, customer focus, pride, integrity, and boldness are at the heart of everything we do, guiding how we work together, innovste and serve our customers.Working Hours :Monday - Friday.
Times TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Role Purpose
The IT Support Apprentice provides first‑line and second‑line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‑on technical support with structured apprenticeship learning, building a strong foundation for a long‑term IT career.
Key Responsibilities
Act as first point of contact for IT support requests (service desk, email, phone)
Log, prioritise, and resolve tickets within agreed SLAs
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams)
Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation
Prepare IT equipment and system access for new starters ahead of their start date
Provide basic IT induction support to new staff (logins, devices, core systems, security basics)
Troubleshoot hardware, software, and basic network issues
Maintain IT asset registers and documentation
Support telephony systems (e.g. VoIP / 3CX or equivalent)
Assist with office IT setups, moves, and changes
Escalate complex issues appropriately while owning resolution through to completion
Support routine audits, monitoring, and preventative maintenance
Office Environment & Facilities Support
Act as a first point of contact for basic office environment and facilities issues
Assist with desk setups, monitor arms, cabling, docking stations, and meeting room equipment
Support meeting rooms and shared spaces (AV equipment, screens, conferencing tools)
Help coordinate office moves, desk reconfigurations, and new starter workspace setup
Perform basic checks on printers, scanners, and shared office equipment
Order and replenish office IT‑related consumables (e.g. cables, peripherals, printer supplies, basic stationery)
Monitor stock levels and raise purchase requests in line with agreed budgets and approval processes
Liaise with facilities, building management, or third‑party suppliers when issues arise
Assist with maintaining a safe, tidy, and well‑organised IT and office environment
Support ad‑hoc operational tasks where IT and office needs overlap
Skills & Attributes
Strong interest in IT and technology
Logical problem‑solving mindset
Clear communication and good customer service skills
Ability to learn quickly and follow processes
Organised, reliable, and proactive
Comfortable working independently with supervision
Training & Progression
Enrolment on a recognised IT apprenticeship standard
Time allocated for off‑the‑job learning
Ongoing mentoring from senior IT staff
Clear progression pathway into a Junior IT / IT Technician role on successful completion
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard.
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining a Level 3 Information Communication qualification.Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship ProgrammeJust IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:We are one of the UK’s leading hospitality agencies in sport and entertainment, delivering corporate hospitality events not only in the UK but also globally, with many official contracts at leading sporting venues.
We work together passionately to provide you with the highest quality of service and pride ourselves on delivering excellence throughout our organisation. Our portfolio of hospitality experiences includes the global Official F1® Paddock Club™ experience and with complementary event management support, we ensure that every element of your event is managed meticulously.
Many of our events are attended by notable talent from the sports and entertainment industries, enhancing your experience by sharing behind-the-scenes insights and untold stories from their professional careers.
We look forward to welcoming you to Engage!Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Physical fitness....Read more...
At STR, recruitment goes beyond filling vacancies. We operate as true market specialists and strategic partners, delivering consultancy-led solutions that shape businesses and careers globally. You’ll join a high-performing environment where your expertise is recognised, your market knowledge is valued, and your billings potential is uncapped.
Working at STR
This Account Executive position sits within Blackedge, one of STR Group’s specialist brands, focusing on the international data centre market a fast-growing, highly technical sector with global reach and long-term demand. This is an exciting opportunity for someone already working in recruitment who wants to branch into a new market or a sales professional looking to move into recruitment and build a specialist desk You’ll work with international clients and candidates, develop long-term relationships, and grow your desk with the support of STR’s award-winning training and leadership teams.
STR Group is a multi-award-winning international recruitment company, operating across life sciences, leading-edge capex projects, automation, maritime and engineering & manufacturing. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach.
What are we looking for?
Experience in recruitment or sales
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
Up to 30% commission scheme
Award-winning, ongoing learning and development delivered by dedicated inhouse expert
Flexible and hybrid working available upon completion of the Training Academy and subject to maintaining performance targets
Early finish Fridays at 3pm every week
Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables)
Breakfast club – enjoy cereal, breakfast bars and fresh fruit every day
Employee of the Month & Quarter awards
Quarterly Directors’ Lunches at 5* restaurants
EDI (Equality, Diversity and Inclusion) board
Training Academy graduation celebratory lunch
Top Billers have the chance to go on all-paid holidays to Las Vegas, Ibiza, Iceland, New York or Dubai every year!
Annual Awards, Summer & Christmas parties, celebrating with the whole company
Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service!
23 days’ holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days)
Option to purchase up to 5 days’ extra holiday
Health care cash plan and optional private health care from day 1!
Company pension scheme
Enhanced maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Programme
STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy.
If this sounds like you and you want to find out more, then apply today.
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
Liaise with guests as a first point of contact, ensuring they receive a warm welcome, a positive impression of the company and their needs are met.
Sign in/out of visitors, ensuring the visitor log is complete, and building passes are returned.
Making refreshments for visitors
Responsibility for managing meeting rooms, ensuring they are correctly set up with refreshments and catering as ordered.
Ensure all buildings are stocked with basic office supplies and refreshments upon ordering on a regular basis.
Maintaining the cleanliness of the reception and cafe.
Help returns desk with administrative tasks where needed
Ad-hoc duties, including arranging couriers and taxis
Taking incoming calls and directing them as appropriate, taking messages where necessary
Open, Date Stamp, and distribute the post to recipients.
Collect and frank outgoing post as well as oversee the franking machine- reporting faults and ordering supplies,
Assist employees with general enquiries.
Assist other areas of the business when required, Facilities, Return Desk, HR, etc
Purchase components, etc., from suppliers for both office use and external service orders using SAP and updating and maintaining these purchases through CRM/Microsoft Dynamics
Filing and scanning documents for upload onto various systems
Training:The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will be provided such as, Health and Safety, Fire Safety, IT and HR courses. proAV has a LMS Platform with over 700 training courses.
The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Information, advice and guidance provided during the programme by Training Provider and Employer.Employer Description:We design, integrate and support blended technology solutions with AV, UC and beyond. We provide end to end services and 24/7/365 support to enhance global collaboration and empower your world of communication.Working Hours :Monday to Friday - 08.30 to 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Friendly,Confident in speaking....Read more...
Assistant Front Office Manager
MLR are seeking an experienced and enthusiastic Assistant Front Office Manager to join a dynamic four-star hotel in Kildare, offering a fantastic opportunity to take your career to the next level.
This is an excellent opportunity for a Front Office Supervisor looking to step up into a management role. You will gain valuable leadership experience while supporting the Front Office Manager in the day-to-day running of a busy hotel reception.
In this role, you will assist with overseeing front desk operations, leading the reception team, and ensuring an exceptional guest experience from arrival to departure. You will also play a key role in staff supervision, guest relations, and maintaining the highest service standards.
You will support the management of daily front office operations including check-ins and check-outs, team coordination, handling guest queries, and ensuring smooth communication with other hotel departments.
If you are motivated, enthusiastic, and ready to take a significant step forward in your hospitality career, we would love to hear from you.
Please apply through the link below.....Read more...
Are you already working in recruitment or sales and ready to step into a role where your effort directly drives your earnings? Do you want exposure to international markets, structured development, and a clear route to progression within a high-performing recruitment business?
At STR, recruitment goes beyond filling vacancies. We operate as true market specialists and strategic partners, delivering consultancy-led solutions that shape businesses and careers globally. You’ll join a high-performing environment where your expertise is recognised, your market knowledge is valued, and your billings potential is uncapped.
Working at STR
This Account Executive position sits within Blackedge, one of STR Group’s specialist brands, focusing on the international data centre market a fast-growing, highly technical sector with global reach and long-term demand. This is an exciting opportunity for someone already working in recruitment who wants to branch into a new market or a sales professional looking to move into recruitment and build a specialist desk You’ll work with international clients and candidates, develop long-term relationships, and grow your desk with the support of STR’s award-winning training and leadership teams.
STR Group is a multi-award-winning international recruitment company, operating across life sciences, leading-edge capex projects, automation, maritime and engineering & manufacturing. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach.
What are we looking for?
Experience in recruitment or sales
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
Up to 30% commission scheme
Award-winning, ongoing learning and development delivered by dedicated inhouse expert
Flexible and hybrid working available upon completion of the Training Academy and subject to maintaining performance targets
Early finish Fridays at 3pm every week
Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables)
Breakfast club – enjoy cereal, breakfast bars and fresh fruit every day
Employee of the Month & Quarter awards
Quarterly Directors’ Lunches at 5* restaurants
EDI (Equality, Diversity and Inclusion) board
Training Academy graduation celebratory lunch
Top Billers have the chance to go on all-paid holidays to Las Vegas, Ibiza, Iceland, New York or Dubai every year!
Annual Awards, Summer & Christmas parties, celebrating with the whole company
Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service!
23 days’ holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days)
Option to purchase up to 5 days’ extra holiday
Health care cash plan and optional private health care from day 1!
Company pension scheme
Enhanced maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Programme
STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy.
If this sounds like you and you want to find out more, then apply today.
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
You will learn how to:
Serving customers on the front desk
Managing paperwork
Scanning and filing away documents
Sending relevant documents off
Contacting suppliers
Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained
Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer service is given
Effective and efficient use of the ProHire system
Access to spreadsheets and basic reporting
Opportunity to move and manage data
Opportunity to cleanse data from the CRM/system
Updating ProHire with information and dates
Develop an understanding of relevant vehicle legislation
Training:Data Technician Level 3.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Initiative....Read more...
Providing first line IT support to staff, students, and visitors, via all the Service Desk’s contact methods, developing the skills and confidence required to operate as a fully effective first line analyst.
Gaining exposure to selected second line support activities as part of the apprenticeship, working alongside colleagues to develop an understanding of the full scope of IT Service Desk support.
Ensure all user interactions are accurately recorded within the IT Service Management (ITSM) tool, maintaining complete and precise ticket documentation. Capture every contact and action taken, enabling effective handovers, consistent service delivery, and full visibility of previous activity.
Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues.
Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues.
Accurately triage more complex or time-consuming issues to other support teams, by building a thorough understanding of our services and support teams.
Developing a broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues.
Participating in ITIL-based Incident and Problem Management in line with documented processes.
Updating the Status Page for system outages to keep the wider University informed and sharing updates in the collaboration channel.
Being an advocate for our users proactively escalating issues where IT support is not meeting expected service levels to help ensure timely resolution and the delivery of excellent customer service.
Contributing to the creation and maintenance of knowledge base articles, ensuring documentation is easy to follow, written in plain English and tailored to the correct audience.
Any other duties that may reasonably be required in line with your position within IT Services or to help deliver excellent customer service.
Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
Training Outcome:
Technical Support Analyst
Desktop Support Specialist
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Director of Front Office – Bermuda ResortAn exciting leadership opportunity is available for a Director of Front Office to join a resort property in Bermuda. This role is ideal for a hands-on leader who thrives in a guest-facing environment and enjoys driving exceptional service standards across front office operations.Compensation & Benefits
$65,000–$70,000 USD SalaryApproximately $10,000 gratuities/service chargeYearly bonusHousing allowanceTemporary housing upon arrivalHealth insurance15 days vacation + 8 days PTOWork permit coveredFlights & relocation assistance
Position OverviewThe Director of Front Office will oversee front desk, guest services, and reservations operations while ensuring a seamless guest experience from arrival to departure.Key Responsibilities
Lead daily front office operations and team leadershipMaintain strong guest service standards and service recovery processesSupport reservations and revenue awareness within the departmentTrain, coach, and develop front office team membersCoordinate closely with housekeeping and other departmentsEnsure smooth and efficient guest arrival and departure processes
Requirements
Experience in luxury or upscale hospitality environmentsOpera Cloud system experience is essentialIsland experience requiredHands-on leadership styleEnergetic, engaging, and guest-focused approachMust hold US, Canadian, or UK visa for travel
....Read more...
The role will be to assist in all aspects of technical support and administration within the ICT arena thereby providing you with a full range of development opportunities.
IT Technician Apprentices will receive appropriate training and guidance to undertake the full range of Customer Service and Administration duties which will include:
To provide a first line Service Desk function to include: fault recognition, logging, recording, diagnosis and rectification as well as responding to general queries.
Assist with the purchase, installation, maintenance, and repair of ICT assets.
To install, configure, patch and update software.
To carry out ICT maintenance activities: including Microsoft Server Administration, Active Directory configuration/ administration and backup/ archiving tasks.
To keep up to date records of ICT assets.
Supporting other team members and colleagues.
To work towards and complete Information Communications Technician Level 3 Apprenticeship Standard Level 3 Diploma in ICT Professional Competence.
Training:All training will be delivered in the workplace.Training Outcome:Durham Constabulary will give you the opportunity to support and develop new work-placed skills in an organisation committed to your professional development.
Progression routes are available upon successful completion of the apprenticeship.Employer Description:Durham Constabulary is committed to providing an excellent policing service that we and those we serve can be proud of and which keeps our communities safe. We will continually strive to act with integrity, fairness and respect in delivering this service to ensure that the confidence and support of those we serve is protected as our most valued asset. Our force values which deliver the 'Durham Difference' are positivity, courageousness, fairness, inclusivity with integrity.Working Hours :37 hours per week, Monday to Friday, 9.00am - 5.00pm. Flexible working applies.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The IT Operations Department consists of 6 technical teams, who are responsible for the following IT functions:
Desktop Team - Build/Delivery/Installation of PC devices, printers, and iPads/iPods. The team are responsible for the deployment and maintenance of operating systems and applications. Working with end users to carry out investigation and troubleshooting to ensure the systems work within a prescribed service level. The team are also responsible for patching devices into network ports and undertake switchport configuration. Maintenance/repairs are also dealt within the team as well as patch management.
Server Team - Build and manage the core data centre server environments. They are responsible for the deployment, support and maintenance of server hardware and operating systems, including the management of the environment to ensure high levels of availability are achieved. This includes technologies such as Windows Server OS, VMware virtualisation and Veeam Backup Suite.
Networks Team - Design, Build and manage the network infrastructure to work within prescribed service levels to ensure high levels of availability. The Team are responsible for Cabling (both Copper and Fibre), Communications cabinets, Routing, Switching, Firewalls, UPS and many leased line type connections for Community Sites.
Telephony - Design, Install and manage the telephony environment (both VOIP and Mobile), as well has hosting call centre functionality for both Primary and Acute health care.
Service Desk - Monitor call flows and follow up any breaches of the SLA following ITIL best practice. The team work closely with the other operational teams to develop scripts to ensure that the calls are handled quickly and efficiently to the correct teams. They are also the lead for the Change Advisory Board for the Trust.
Cyber Security - Ensure the Trust is maintaining a safe and secure IT network including penetration testing.
It is envisaged that the successful candidate will rotate through these teams to gain a broad knowledge of the IT function within a Healthcare environment.
Duties will include:
To support the IT Operations teams in all aspects of relevant service delivery
To assist in maintaining a high standard of customer service to the South Devon Health Community
To support the IT Operations teams in the day to day running and delivery of services provided by the department
Primary duties and areas of responsibility:
Ensure appropriate and accurate documentation is recorded relevant to the role
Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates
Participate in monitoring IT Service Desk requests
Dealing with telephone calls and enquiries efficiently in a polite and professional manner
Prioritise own workload to meet deadlines
Participate in departmental team meetings offering suggestions and recommendations as appropriate to improve the current service
With the support of the line manager identify own learning requirements and maintain effective skills to carry out the role
Attend review meetings with Line Manager
Communication ans working relationships:
Internal: All members of staff
External: Local Trust’s, other Hospitals, GP Practices, Patients, Members of the public
This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive, It may be reviewed in the light of changing circumstances following consultation with the post holder and line manager
This job description is to be read in conjunction with all current TSDFT policies & guidelines.Training:
As an apprentice, you’ll work at Torbay and South Devon NHS Foundation Trust while also completing a Level 3 Information Communications Technician Apprenticeship with South Devon College
This combines practical on-the-job experience with structured training, including attending college once a week to develop core technical skills in ICT, such as supporting IT systems, troubleshooting faults, and maintaining network and communications technology
Upon completion, you’ll gain a recognised qualification and valuable experience to support your future IT career
Training Outcome:
On successful completion of the apprenticeship, there will be an opportunity to apply internally for other vacancies within the NHS
Employer Description:Our people are caring, committed and inclusive, with a strong focus on delivering high-quality outcomes. We take a strengths-based, solution-focused approach and actively encourage creative thinking, innovation and positive change where it leads to improvement. If you share our values and vision, and are passionate about supporting people with what matters most to them, you could be a valuable addition to Team Torbay and South Devon.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Flexible,Self motivated,Positive,Organised,Professional,Interest in IT....Read more...
Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area.
Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments.
Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer expectations on fault resolution.
Report Writing within the timescales to meet contract objectives.
Training:
Level 3 Information Communications Technician Apprenticeship Standard.
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Cisco networking,Hand tools knowledge....Read more...
Answer telephone calls in a professional, confident, and timely manner
Learn to log, categorise, and track incoming IT tickets
Assist users with basic technical inquiries via phone, email, web portal, and in person
Shadow experienced team members to develop troubleshooting skills
Contribute to maintaining the service desk knowledge base
Participate in regular training sessions and self-study activities
Support basic IT system administration tasks
Training:Information Communications Technician Level 3.
Training Outcome:After successful completion of your apprenticeship, you will be offered a permanent, full-time role within the business with possible future career progression.Employer Description:You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants.
We own and manage our entire supply chain, from farms to factory and all the way to the customer door – meaning we have careers that cover a whole range of functions. We have major processing sites across England and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales.
Working Hours :Monday to Thursday 8am - 5pm.
Friday 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Our busy plant team are responsible for keeping our sites moving. They manage our substantial fleet of plant and vehicles, and work closely with operations to help us deliver projects on time.
What you’ll do:
Liaise with Site Managers and hire companies to move plant, vehicles and machinery to and from site
Form part of the plant hire service desk, being reactive to the needs and requirements of our live sites across the UK
Learn key negotiation skills and then implement them, engaging with various stakeholders to help us drive value
Training:Level 3 Business Administration
A Level 3 qualification in Business Administration that meets the knowledge requirements of the standard and is approved by the industry’s recognised professional bodies
You will receive full on-the-job training by your dedicated mentor
Your apprenticeship will be supported by an external service provider that will be carried out on site and in a virtual capacity
Training Outcome:
You will be a integral part of the team from day one with JN Bentley and when you complete your initial apprenticeship qualification you will be considered for further training
Employer Description:JN Bentley is a leading civil engineering and construction company in the UK, directly employing over 1850 people and with an annual turnover in the region of £400 million, generated from projects in both the building and civil engineering markets. As part of the global management, engineering and development consultancy, Mott MacDonald, we offer our clients full feasibility, design and construction services throughout the UK.Working Hours :General working hours:
Monday- Friday 8.30am- 5.00pm
Based in our Head office in Skipton
Option to work 1 or 2 days at home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Negotiation Skills....Read more...
Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe, secure, and set up to standard
Conducting health and safety checks
On and offboarding of staff members
Make sure new starters have desk allocation and all requirements to complete their duties
Any staff member leaving, make sure all items are returned on their last day of service
Keep the asset register and staff allocation documents up to date
Liaise with delivery personnel to ensure all deliveries are collected, inventoried, and placed securely
Furniture moving and assembling
Coordination of campus events
Conducting basic handyperson services, such as fixing classroom/staff room equipment and other DIY tasks such as painting, lock replacement/repairs, whiteboard and softboard installation along with blinds, etc.
Handling heavy loads in a safe manner (manual handling training will be provided)
Monitor stock levels of office equipment and furniture and replenish as required
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshment
Act in front-of-house and greet students, visitors, and staff in a professional manner
Training:Facilities Services Operative Level 2 Apprenticeship Standard.Training Outcome:Full-time Facilites Officer position. Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in banking, finance, accounting, business, tourism, healthcare – and more.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Main Responsibilities:
Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe and secure, and set up to standard.
Conducting health and safety checks.
On and off board of staff members. Make sure new starters have desk allocation and all requirements to complete their duties. Any staff member leaving, make sure all items are returned on their last day of service.
Keep the asset register and staff allocation documents up to date.
Liaise with delivery personnel to ensure all deliveries are collected, inventoried, and placed securely.
Furniture is moved and assembled. Coordination of campus events.
Conducting basic handyperson services, such as fixing classroom/staff room equipment and other DIY tasks such as painting, lock replacement/repairs, whiteboard and soft board installation along with blinds etc.
Handling heavy loads in a safe manner (manual handling training will be provided).
Monitor stock levels of office equipment and furniture and replenish as required.
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshments.
Act in front of the house and greet students, visitors, and staff in a professional manner #indeedseptember
Training Outcome:Full time Facilites Officer position.Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in banking, finance, accounting, business, tourism, healthcare – and more.Working Hours :Monday to Friday.
Hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
