Were partnering with a high-growth technology firm in Dubai to appoint an experienced Senior Service Delivery Manager to lead enterprise-level application support and delivery services.
This is a hands-on leadership role requiring strong client engagement, service excellence, and the ability to work cross-functionally with technical teams to deliver outstanding outcomes.
The Role
Youll take ownership of delivering managed application support services across multiple enterprise clients. Acting as the bridge between customers and technical teams, youll be responsible for service governance, client satisfaction, and continual service improvement. This includes:
- Overseeing daily operations of application support across client environments
- Managing SLAs, service reporting, and escalation handling
- Leading service reviews and performance optimisation initiatives
- Driving incident, problem, and change management processes
- Acting as a trusted advisor to clients, identifying areas to enhance value
- Collaborating with cross-functional delivery teams to ensure seamless service
What Youll Bring
- Solid experience in managing the delivery of application support or managed services
- Proven ability to lead service performance, SLAs, KPIs, and process improvements
- Strong communication skills with a confident client-facing approach
- Sound knowledge of ITIL processes and best practices
- Ability to manage multiple stakeholders and competing priorities
- A leadership style that motivates, guides, and brings out the best in teams
- Arabic language skills are a bonus, but not essential
Why Apply?
- Be part of a growing regional tech business with an international footprint
- Lead business-critical client services in a fast-paced, agile environment
- Competitive salary and benefits aligned to UAE market
- Excellent long-term development and career growth prospects
This is a key strategic hire, and we're speaking to candidates now. If youre ready to take the next step in your service delivery leadership career, we want to hear from you.
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This is your opportunity to join a growing team overseeing soft services in a clinical environment. My client is seeking a commercially minded professional to lead daily operations, ensure service excellence, and drive performance across all aspects of delivery.Requirements:
Proven experience in Soft Service management, ideally in a healthcare settingStrong financial and commercial acumen with budget management expertiseSkilled in contract compliance, service delivery, and stakeholder engagementExcellent leadership and communication skills
Responsibilities:
Oversee the delivery of catering, cleaning, portering, and retail servicesManage contracts to meet SLAs, KPIs, and compliance standardsDrive operational efficiency, customer satisfaction, and team performanceCollaborate with stakeholders and service providers to ensure alignment
For more on this one, please reach out to Joe at COREcruitment dot com....Read more...
The Opportunity Hub UK is seeking dedicated Delivery Drivers to join a well-established logistics provider based in Hereford, delivering across Herefordshire and Gloucestershire. With a strong reputation for reliability and customer service, this company is looking for self-employed drivers with or without their own vans to handle 50-70 deliveries per day, along with collections. This is an excellent opportunity for individuals who enjoy being on the road, take pride in delivering great service, and want to benefit from competitive daily rates ranging from £130 to £180 per day, depending on van requirements. here's what you'll be doing: Carrying out multi-drop deliveries and collections efficiently Working on a self-employed basis with flexible full-time and part-time opportunities Loading your own van and planning delivery routes for maximum efficiency Delivering outstanding customer service and maintaining professionalism Ensuring parcels reach customers safely and on time here are the skills you'll need: Previous multi-drop delivery experience is beneficial but not required – training is provided A valid UK driving licence held for at least one year A clean driving licence is preferred, but no more than six penalty points accepted work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. here are the benefits of this job: Competitive pay, with daily earnings of £130 - £180, depending on whether you require a van Opportunity for overtime and increased earnings Flexibility to work full-time, part-time, or weekends Van provided if needed, along with maintenance support Uniform provided (excluding safety boots) Four-weekly pay cycles for reliable income Access to the Wellmi App, offering AI-driven proactive wellbeing support advantages of pursuing a career in the delivery sector: The delivery industry offers a fast-paced, flexible, and rewarding career path with high earning potential. As a Delivery Driver, you'll have the freedom of the open road, the opportunity to meet new people daily, and the ability to structure your working hours around your lifestyle. If you're ready to take the wheel and start a well-paid, flexible delivery role in Herefordshire and Gloucestershire, apply today!....Read more...
A fantastic ICT Service Delivery Manager position is now available at a global IT infrastructure provider, This is a forward-thinking company that provides cutting-edge technology that helps ensure the smooth and efficient running of critical infrastructure globally. APPLY NOW for more information
Job Title: ICT Service Delivery Manager
Industry: IT infrastructure – Banking / Finance (Canary Wharf)
Location: On site, full time - London (Canary Wharf)
Package: £80,000 - £90,000 plus Annual Bonus, package incl, Healthcare, Life Insurance, Pension, Car/Car Allowance, Tablet, Phone & home office.
Role
The key responsibilities for this exciting ICT Service Delivery Manager will be to take full responsibility for leading and developing operational strategy for the onsite embedded service desk support team, customer engagement, change management, process improvement, efficiencies, financial planning and budgets, tracking progress, sustainability & standardisation. This role will require being autonomous with the ability to set clear objectives to maintain efficiency and contract renewals, coordinating resources where needed. Working on initiative, coaching and mentoring high-performing teams and creating reports.
Candidate
An excellent opportunity for a focused and Service Delivery or Operations professional, the ideal candidate will have a minimum of three years experience in a similar role, with experience in some form of Service Desk Support of ICT technology / IT solutions being a distinct advantage
To be successful, the ideal candidate will be well organised, having drive, focus and attention to detail. Must have demonstrable experience delivering high-impact implementation to operational strategy. A background in some form of ICT or electronics engineering discipline and ideally experience with the demanding environment of the finance/banking sector. We are seeking the type of person is confident to interact with key stakeholders at all levels of business and interface with a multitude of internal and external stakeholders. Polished oral, written communication & presentation skills are essential. This is an extremely exciting role and a great opportunity to be part of a stable organisation experiencing rapid growth phase.
The Package
This role as ICT Service Delivery Manager is offering a basic salary of £80,000 - £90,000 with annual bonus of £15,000. Also included in this package will be Healthcare, Pension, Life Insurance, Tablet, Phone & Home office. This company offers great opportunities for training, career progression & development. APPLY NOW for more information.
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Mobile Cleaning Supervisor - FM Service Provider - Newbury, RG14 - £14.04 per hour Exciting opportunity to work for an established FM Service Provider situated in Newbury. CBW are currently recruiting for a Cleaning Supervisor to develop their career in FM based in London. The successful candidate will have a proven track record in cleaning within a commercial environment. Details/Hours of work:Flexible shift pattern08:00am to 16:00pmContract type - temp to permDriving licence neededCompany Van plus fuel cardCompany phone plus laptop Key duties & Responsibilities:The supervision of front-line operativesDaily liaison with the Visitor Experience Team (primarily Duty Managers) attendingRegular meetings as directed by line managementFeedback to line management regarding service delivery issues and overall perception ofService deliveryUndertake regular service auditsReact to all requests from the client or management team within the specified time frameEnsure that all operations are conducted safety and appropriate risk assessment is conductedfor non-recorded activitiesNotice and report any H&S issues that may arise within the estateAssist the Cleaning & Services Managers in delivering a fully compliant operationMeet regularly with The Cleaning Manager to discuss service delivery and the changingRequirements for the estateSupport the delivery of training to the soft services teamWith the Cleaning Manager, conduct performance reviews and appraisalsMonitor and complete accurate registration of attendances and the rescheduling of cleaningStaff to cover absences, lateness and holidaysNote and report any general maintenance issues across the estateBe flexible in covering planned and unforeseen absence by colleaguesOverseeing 14 sites across South West & Midlands area Requirements:Minimum of 3 years’ experience in a similar rolePrevious experience of supervising operations in a demanding environmentCustomer service focusedExcellent communication skills both verbally and writtenExcellent interpersonal skillsKnowledge and application of relevant standards and legislation such as COSHHAssessments, hygiene standards and health and safety managementGood command of English language, both written and oralPlease send your CV to Jordyn at cbwstaffingsolutions.com for more information.....Read more...
Newell is thrilled to be on the lookout for enthusiastic Full Time and Part Time Delivery Drivers to join our client's team. Our client, a trusted player in the industry for over a decade, prides itself on delivering best-in-class customer service. They've become a cornerstone of the Gloucestershire area, and now they're seeking reliable, hardworking individuals with excellent customer service skills to be a part of their exciting journey. As a Delivery Driver, you'll be at the forefront of ensuring that parcels reach their destinations promptly and safely. Here's what you'll be doing:Conducting multi-drop deliveries and collectionsOperating on a self-employed basisFlexible options for full-time, part-time, and weekend workingLoading your own van and efficiently organizing your deliveriesDemonstrating reliability, exceptional customer service, and teamworkExemplifying a strong work ethic Here are the skills you'll need:Prior experience in multi-drop deliveries is preferred but not essential, as training will be provided.Possession of a valid UK driving license for a minimum of 1 yearIdeally, a clean license or no more than 6 penalty pointsHere are the benefits of this job:Enjoy excellent rates, with a minimum of £100 per day, depending on the number of deliveries/collections completed. The more deliveries/collections you complete, the more you can earn.Opportunity for overtimeSay goodbye to vehicle maintenance or leasing headaches; a van will be provided and maintained for you.Receive a full uniform (excluding safety boots) to maintain a professional appearance.Enjoy 4-weekly pay cyclesGain access to the Wellmi App and platform, utilizing AI systems to provide proactive, customized wellbeing support.Advantages of Pursuing a Career in the Delivery Sector The world of delivery services is ever-expanding, offering a dynamic and exciting career path. As a Delivery Driver, you'll have the opportunity to explore new places, meet different people, and enjoy the freedom of the open road. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. So, if you're ready to steer your career in an exciting direction, hop on board as a Delivery Driver and be part of our client's fantastic team in Gloucestershire. Apply today!....Read more...
IT Service Delivery Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years.
Reporting directly into the Head of IT, you’ll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact.
Key Responsibilities
• Lead a specialist M&A IT team
• Own end-to-end IT delivery during acquisitions: due diligence to post-integration
• Assess target company IT environments, risks and compatibility
• Create and manage IT integration/separation plans, including TSAs and roadmaps
• Oversee data migration, infrastructure alignment and app rationalisation
• Ensure uninterrupted IT services and maintain high SLA performance
• Manage IT incidents, requests, changes and problems (ITIL framework)
• Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops)
• Coordinate with external vendors and manage service contracts
• Ensure regulatory, legal and cybersecurity compliance during transitions
• Capture lessons learned and improve playbooks for future M&A initiatives
• Support change management, onboarding and documentation across projects
Requirements
• Extensive experience in IT service delivery/operations within M&A environments
• Strong grasp of ITIL practices and service management tools (e.g. ServiceNow)
• Experience with complex IT integrations, carve-outs and cloud migrations
• Excellent stakeholder and vendor management skills
• PRINCE2 or equivalent project management expertise
• Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity)
• Ideally ITIL v4 Intermediate+ certified
• Background in infrastructure, enterprise architecture or transformation will be highly favoured
London based (initially 4 days per week onsite, dropping to 3 once passed probation)
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Join a global leader in advanced defence technology, delivering mission-critical systems that support naval forces around the world. Our client is seeking an experienced Service Delivery Manager to take a key role within their Integrated Logistics Support (ILS) function, ensuring the smooth delivery and through-life support of complex maritime systems.
This role offers the chance to lead from the front - managing high-value contracts, driving technical excellence, and working closely with engineering teams to ensure mission success.
The Role As Service Delivery Manager, you will:
Lead the delivery of a complex SONAR system support programme.
Manage work packages, Technical Assistance Files (TAFs), and associated ILS documentation.
Oversee scoping, resourcing, and definition of ongoing and new work packages.
Ensure compliance with safety, environmental, and quality standards.
Collaborate closely with engineering, production, and programme management teams.
Act as the primary point of contact for delivery performance, ensuring contractual commitments are met.
About You
Degree or equivalent experience in engineering, logistics, or a related field.
Proven experience in service delivery, ILS, or through-life support in a complex engineering environment (defence, aerospace, or similar).
Strong leadership, organisational, and stakeholder management skills.
Eligible to obtain UK security clearance.
What’s on Offer
Competitive salary + annual bonus.
Optional 9-day fortnight or early finish Fridays.
Flexible and hybrid working arrangements.
25 days annual leave + Christmas shutdown (with option to buy/sell).
Time off in Lieu (TOIL) – up to 1 day per month.
Pension – from 5% employer contribution (employee options up to 70%).
Life cover at 4x salary.
Private healthcare, dental, and critical illness cover (optional).
Employee rewards hub – discounts at 200+ retailers.
Relocation support available for the right candidate.
Why Join? You’ll be working at the cutting edge of naval technology, in a role that truly impacts the operational readiness of allied defence forces. The company offers a supportive, flexible working culture with a strong emphasis on collaboration, innovation, and professional growth.
Application Notes Due to the nature of this work, applicants must be eligible for UK security clearance.....Read more...
Joining a collaborative and customer-focused team, the Customer Service Executive will support the delivery of aftersales services across the defence client base. Reporting to the Customer Logistics Support Manager, youll play a key role in managing spares, repairs, services and field engineering deployments to ensure seamless customer support and satisfaction.
Key Responsibilities:
- Provide day-to-day customer support for contracts involving spares, repairs, and field service engineering.
- Coordinate with internal teams to ensure on-time delivery of hardware and documentation.
- Propose pricing and updates for in-service support, tailored to specific client requirements.
- Collaborate with the Integrated Logistics Services team on Obsolescence Management and maintain related plans.
- Maintain service level compliance and accurate quoting/communication records.
- Generate internal and external customer service reports.
- Work closely with CLS Sales Manager to improve service offerings and address customer needs.
Skills & Experience Required:
Essential:
- Prior experience in a customer service or support role.
- Strong interpersonal and customer-facing communication skills.
- Able to work independently, manage time, and solve problems effectively.
- Proficient in Microsoft Office applications.
Desirable:
- Experience with ERP systems.
- Understanding of import/export processes including dual-use or military goods.
- Familiarity with Jira and Confluence.
Personal Attributes:
- A positive, flexible, and proactive approach to challenges.
- Strong attention to detail and organisational skills.
- Excellent written and verbal communication.
- Values-driven: Teamwork, Integrity, Excellence, Courage.
Work-Life Balance & Benefits:
- 37.5-hour workweek with Friday lunchtime finishes
- Hybrid and flexible working options
- 28 days annual leave + Christmas shutdown
- Holiday purchasing scheme
- Pension matched up to 5%
- Income protection & life assurance policies
- Employee Assistance Programme mental health, remote GP, second opinion and physio
- EV salary sacrifice scheme & company share incentive plan
- High-street discount platform and regular wellbeing initiatives
- Free onsite parking, gym discounts & social activities
- Career development support and structured L&D opportunities
Security Clearance Requirements:
All applicants must be eligible for UK Security Clearance. Proof of UK residency for at least 5 years, along with right-to-work and employment history documentation, will be required upon successful offer.
Interested?
If you're a people-oriented problem solver with a passion for customer success and a background in service delivery, we want to hear from you.....Read more...
Linking Humans is supporting a top-tier ServiceNow partner in securing an experienced ServiceNow HRSD Technical Consultant for an initial 6-month contract. Youll play a key role in delivering HR Service Delivery implementations for high-profile clients, ensuring robust, scalable solutions across complex environments.
The Role
You will be responsible for the hands-on design, configuration, and delivery of ServiceNow HRSD modules. Working closely with functional consultants, business stakeholders, and developers, youll ensure seamless integration and alignment with enterprise HR processes.
Key Responsibilities
- Configure and implement ServiceNow HRSD modules including Case & Knowledge Management, Employee Service Centre, and Lifecycle Events
- Develop custom workflows, integrations, and portal enhancements
- Engage with stakeholders to gather and translate requirements into technical solutions
- Ensure solutions align with best practices and platform governance
- Troubleshoot and resolve technical issues in a fast-paced delivery environment
- Provide technical leadership and quality assurance across development activities
Requirements
- Proven hands-on experience with ServiceNow HRSD implementations
- Strong understanding of ServiceNow architecture, scripting (Glide, JavaScript), and platform capabilities
- Ability to translate business processes into technical design
- Experience with Scoped Applications and integration (REST, SOAP) is a plus
- Comfortable working independently in a contractor setting
- Immediate availability or short notice preferred
- UK-based and eligible to work without sponsorship
Why Join
- Work on an enterprise-level HRSD programme with a well-established ServiceNow partner
- Outside IR35 engagement
- Remote-first delivery model with optional on-site collaboration
- Strong pipeline of follow-on work for high-performing contractors
Apply Now
This is an urgent requirement. If you're an experienced HRSD Technical Consultant ready for your next contract, apply through Linking Humans today to speak with our team.....Read more...
Event Operations Manager, London, £35k - £40kI am working with a creative and fast-growing catering company who is seeking a highly organised Event Operations Manager to lead operations at a prestigious heritage venue. The role covers event delivery, team management, and operational improvements to ensure exceptional guest experiences.The Role:
Acting as the lead operator on event days, managing setup, delivery, and breakdownCoordinating all logistics, staffing, and service plans for a wide range of eventsRecruiting, training, and motivating service teams to deliver premium hospitalityImplementing and improving operational systems, processes, and standards
Experience:
Previous catering experience from a venue or event management backgroundStrong planning and logistics skills, with the ability to lead end-to-end event deliveryExperience training and managing large teamsA proactive, hands-on leader who can problem-solve under pressure
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot comMarlene@corecruitment.com....Read more...
Exciting Opportunity: Advisor Partner - SAP, Salesforce, ServiceNow – Join a Leading Global IT Services Provider in Germany!
This is your opportunity to join a global leader in IT services, taking on a key role in transforming IT delivery for medium to large-scale organizations.
Your Key Responsibilities:
Driving Strategic Innovation – Identifying and pursuing opportunities to enhance our service offerings
Optimizing Service Delivery – Overseeing operational capabilities to ensure alignment with budget, workforce planning, and agreed service delivery goals.
Ensuring Compliance & Performance – Maintaining adherence to contractual commitments, including strict SLA compliance, while implementing necessary adjustments through proper governance processes.
Strengthening Stakeholder Engagement – Building and sustaining strong relationships with key stakeholders, proactively managing expectations, and addressing potential challenges through clear communication.
What We’re Looking For:
Fluent German and English
Minimum 10/15 years of experience in leading and managing IT services delivery
Proven track record of success in a Managed Services environment
Pre-sales experience is highly desirable
What We Offer:
A full-time, permanent position with a competitive salary and outstanding benefits.
Career development opportunities all the way to Executive Director level.
Flexibility with home office options and adaptable working hours.
A dynamic, supportive, and fast-growing business environment.
Interested? Let’s Talk!
Contact me for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Technology) Professionals Ltd prides itself on being an equal opportunities employer and we believe that inclusion starts with the applicant. All qualified applicants will be considered for employment regardless of gender, race, age, sexual orientation, religion or belief.....Read more...
My client, a leading third-party service provider, is searching for a Regional Director to oversee cleaning operations across a diverse portfolio of London sites. If you thrive on delivering service excellence and developing lasting relationships within Facilities Management, this is the role for youKey Responsibilities:
Oversee day-to-day delivery across a portfolio of cleaning contracts, ensuring high standards and compliance.Lead and support area managers and site teams to consistently meet performance targets.Identify opportunities for service improvements and operational efficiencies.Build and maintain strong relationships with clients and internal stakeholders.
Key Requirements:
Proven experience in operational leadership within cleaning or facilities management.Confident managing teams across multiple sites and delivering against KPIs.Strong interpersonal and organisational skills.A proactive approach to problem-solving and service delivery.
More info, Reach out to Joe at COREcruitment dot com....Read more...
Account Director – FM Service Provider – London Liverpool Street – Up to £95,000 An exciting opportunity has arisen to work for a leading FM Service Provider at one of London’s most iconic buildings, situated near Liverpool Street. CBW are currently recruiting for an experienced Account Director to oversee the hard services delivery within this prestigious commercial property. The successful candidate will be technically qualified (M&E) and must demonstrate a strong background in commercial building maintenance, ideally with previous experience in a Senior Account Manager or Operations Manager role. You will be responsible for managing and developing a high-profile hard services contract within a dynamic and demanding environment, with significant scope for future growth and progression. Hours of workMonday to Friday - 08:00am to 17:00pmPackage:£90-95K+ packageAnnual Bonus (performance related)26 days holidayKey ResponsibilitiesLead the day-to-day management and operational delivery of all hard FM services within a prestigious, high-rise commercial building near London Liverpool StreetProvide strategic direction while ensuring hands-on, tactical execution to maintain high levels of client satisfaction.Serve as the primary client relationship manager, building strong, collaborative partnerships with key stakeholders.Demonstrate excellent influencing, negotiation, and communication skills to ensure alignment between client expectations and service delivery.Maintain strong financial control, overseeing budgets, forecasts, cost reductions, and margin performance for the site.Effectively manage any conflict or crisis situations with professionalism and a solutions-driven mindset.Ensure that all contractual commitments and SLAs are met or exceeded through robust operational planning and delivery.Promote a culture of continuous improvement and identify opportunities for service innovation and added value across the site.Implement and communicate company policies and processes, ensuring full compliance across all operations on site.Build and manage a high-performing on-site team, including technical engineers and support staff, ensuring appropriate training, development, and succession planning.Collaborate with other senior managers and departments to ensure alignment with broader business objectives and best practices.Drive growth by identifying and delivering additional service opportunities or small works projects within the building.Prepare and manage financial plans for the contract, focusing on revenue, profitability, WIP reduction, and debt control.Conduct regular reviews and audits to ensure compliance with all statutory, health & safety, and quality obligations.Foster a strong customer-centric culture and ensure exceptional service delivery to building occupiers and stakeholders.Support business development activities as needed, including site visits, solution presentations, and the mobilisation of new services.Act as the accountable lead for all client interactions on site, ensuring transparent and consistent communication.Hold line management responsibility for a small on-site team, including engineering and contract support personnel.Ensure high performance and engagement through regular reviews, appraisals, and effective people management practices.Bring a proven track record of leadership within hard FM services, ideally at Account Manager level or above, with technical qualifications (M&E) being essential.RequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsExperience managing a mobile contractFinancial - P&L ExperiencePlease send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
Assist with the delivery of ICT Infrastructure whilst working as part of a team and under the supervision of a Senior IT Officer - Infrastructure.
Support the ICT service to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloudservices that is required to deliver and support the information systems needs of an organisation.
Assist in installing and configuring computer systems, diagnosing hardware and/or software faults, solving technical and applications problems, either remotely or in person. Some examples of these issues are slow performance, connection problems, and an inability to access data. Support the team in the support and maintenance of systems, including software maintenance, incident management, testing, and implementation.
Participate in the rollout of new technologies and upgrades.
Maintain accurate documentation of systems, procedures, and configurations.
Provide first-line support to internal users, escalating issues when necessary.
Learn and apply best practices in cybersecurity, data protection, and IT service management.
Assist with administrative support relating to the work of the service and help in the delivery of an effective and responsive ICT service.
Supporting a high standard of customer care, dealing with customers in person, by email and on the telephone, developing strong working relationships with system users allowing solutions to be developed in close collaboration.
Training:
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification
Workplace Learning
Provided with a 1:1 Tutor
Block Delivery - Virtual workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the IT Service and across the Council
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am - 5.00pm. Flexible working hours, including homework (subject to the needs of the role). The role may on occasion require working outside the flexible working hours to support service delivery.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
Spirit Health is looking for a passionate and motivated Apprentice to join our Service Delivery team within Medicines Optimisation division. This is a brilliant opportunity to learn new skills, gain hands-on experience, and make a real difference in people’s lives – all while being supported every step of the way.
This role focuses on the power of genuine connections via telephone to deliver a brilliant, customer focused service to plan and co-ordinate the delivery of implementation programs, nationally.
Duties will include:
You will conduct outward bound calls to GP practices to encourage service uptake, arrange meetings and managing implementer schedules
You’ll also support with executing mail merges and full-service coordination
You'll support service delivery to ensure smooth operations and outstanding customer service
The aim is to ensure smooth delivery and meet demand and contractual obligations
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential full time employment for the right candidate
Employer Description:Spirit Health Group is committed to simplifying healthcare, improving patients’ lives, and providing the best value for healthcare providers.
We are passionate about providing innovative solutions that bridge gaps in healthcare, empower patients, and drive positive change. Our commitment goes beyond quick fixes - we’re all about building long-term partnerships with the NHS and global allies to create real, lasting impact. We take the time to deeply understand the challenges on the frontline and craft solutions that not only work but stick.
While we started with medicines optimisation, we’ve grown into a dynamic, multi-faceted team supporting patients and healthcare systems across the globe through innovative digital health technology, GP practices, educational services, and our online pharmacy.
Our people are pivotal in:
• Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices.
• Implementing medicines optimisation and prescribing programmes, brilliantly.
• Building innovative digital remote monitoring solutions for people with long-term health conditions.
• Providing patients with high-quality education services.
• Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Microsoft Office....Read more...
Sacco Mann is delighted to be working with this Tier 1 IP firm who are looking to appoint a Trademark Paralegal Manager to join their vibrant team.
The ideal candidate will possess significant management experience as well as thorough knowledge of the trademark process. The role involves overseeing and managing a team of paralegals, ensuring the delivery of high-quality trademark services to clients, and supporting attorneys with formalities and procedural matters.
You will be responsible for implementing strategic initiatives to optimise service delivery, identifying and resolving all ongoing service-related issues, and fostering a culture of continuous improvement. The successful candidate will build strong relationships with colleagues and clients, facilitating smooth communication and efficient process adherence while maintaining a high standard of professionalism and accuracy at all times.
Proven experience in Trade Mark Formalities processes
Strong leadership and team management skills
Excellent organisational and communication skills
Ability to implement strategic initiatives and drive process improvements
Experience in client service delivery and stakeholder engagement
Adaptability to a dynamic professional environment
Attention to detail and problem-solving capabilities
Knowledge of IP sector or trade mark registration processes is desirable
On offer is a highly competitive salary along with a marker leading benefits package.
This role provides an excellent opportunity for a proactive, experienced manager to advance their career with a highly established IP firm known for their innovative approach and commitment to professional development.
To find out more about this excellent opportunity, contact Tim Brown today on 0113 467 9798 or tim.brown@saccomann.com....Read more...
Sacco Mann is delighted to be working with this Tier 1 IP firm who are looking to appoint a Trademark Paralegal Manager to join their vibrant team.
The ideal candidate will possess significant management experience as well as thorough knowledge of the trademark process. The role involves overseeing and managing a team of paralegals, ensuring the delivery of high-quality trademark services to clients, and supporting attorneys with formalities and procedural matters.
You will be responsible for implementing strategic initiatives to optimise service delivery, identifying and resolving all ongoing service-related issues, and fostering a culture of continuous improvement. The successful candidate will build strong relationships with colleagues and clients, facilitating smooth communication and efficient process adherence while maintaining a high standard of professionalism and accuracy at all times.
Proven experience in Trade Mark Formalities processes
Strong leadership and team management skills
Excellent organisational and communication skills
Ability to implement strategic initiatives and drive process improvements
Experience in client service delivery and stakeholder engagement
Adaptability to a dynamic professional environment
Attention to detail and problem-solving capabilities
Knowledge of IP sector or trade mark registration processes is desirable
On offer is a highly competitive salary along with a marker leading benefits package.
This role provides an excellent opportunity for a proactive, experienced manager to advance their career with a highly established IP firm known for their innovative approach and commitment to professional development.
To find out more about this excellent opportunity, contact Tim Brown today on 0113 467 9798 or tim.brown@saccomann.com....Read more...
Principal Accountabilities:
Provide administrative support for the Council’s Learning and Development programme including liaison with internal and external facilitators, trainers and HR Advisors, room bookings, photocopying of training materials, preparation of presentations, feedback collated, and records kept.
Provide administrative support to the wider People team on diary management, the requisition and purchasing of goods and services, job evaluations, projects, Human Resources, learning and development and employee relations cases.
Work as a team to identify and implement improvements in service delivery and develop processes and procedures that promote self-service and are efficient, effective and customer friendly. Support the delivery of any training to staff relating to these improvements.
Support the implementation and delivery of a digital learning management system to meet the needs of Colchester City Council, Colchester Borough Homes, and our commercial companies, Colchester Commercial Holdings Ltd to enable accurate training records to be held for all staff which will feed into the wider Learning and Development workforce plan.
Support the delivery of the Council’s Apprenticeship programme to enable us to attract applicants externally and support the development of internal staff and succession planning.
Provide administrative support with our Mentoring and Coaching scheme to ensure relevant training is undertaken and suitable matches are made.
Provide project support on wider People projects as well as meeting facilitation support for the various People meetings including UNISON, Speak Up Now, Wellbeing Champions and employment relations meetings (disputes and conflict resolution including grievances, disciplinary hearings, capability, and ill-health capability hearings) to ensure accurate records are produced.
Support the planning and facilitation of Council wide events including Employee Celebration event, Long Service Awards, the Council’s recognition scheme and Wellbeing. Working with our other Council Apprentices to lead the organisation and running of the annual National Apprenticeship Week event.
Be proactive and passionate about customer service and aim to deliver a quality service that is right first time and ensure that the services deliver in a way which always treats customers equally and is adaptive and sensitive to the needs of all customer groups.
Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner – safely and securely and in accordance with agreed internal procedures and statutory responsibilities.
Training:You will achieve your Learning and Development Practitioner, Level 3.A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18-20 months including endpoint assessment) topics covered include:
Technical expertise Business and Commercial Understanding.
The L&D function.
Management Information and technology.
Identification of training a learning needs.
Designing and delivery of Training and learning programmes.
Evaluation.
Communication and Interpersonal skills.
Teamwork and collaborations.
Training Outcome:Unable to confirm due to Local Government Review.Employer Description:Colchester City Council is a dynamic local authority committed to delivering high-quality services and support to the residents, businesses, and communities of Colchester. It plays a vital role in shaping the city’s future through initiatives in housing, environmental sustainability, economic development, and community wellbeing. The Council also oversees a range of commercial ventures through its companies—Colchester Commercial Holdings and Amphora Trading, —offering diverse career opportunities. With a strong focus on inclusivity, innovation, and public service, Colchester City Council provides a collaborative and forward-thinking environment for those looking to make a meaningful impact in local governmentWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General
Pharmaceutical Council [GPhc] (optional)
End-Point Assessment (EPA)
In-house training
Training is delivered through remote delivery into the workplace. Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Girlington Pharmacy is a community pharmacy based in Bradford. The pharmacy offers the following services:
Flu vaccination service
Stop smoking service
Inhaler disposal
New medicine service
Prescription delivery serviceWorking Hours :Monday to Friday between hours of 9.00am-6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Projects Director – Datacentre & Infrastructure
Location: London
Salary: £85,000 – £100,000 + Benefits
We are seeking a highly experienced Projects Director to lead the successful delivery of large-scale Datacentre and infrastructure projects across the UK. This is a senior leadership role, ideal for someone with a strong background in project delivery, team management, and commercial accountability.
Key Responsibilities:
Lead end-to-end delivery of complex Datacentre and infrastructure projects
Manage project teams, site managers, and contractors across multiple locations
Drive operational efficiency, project quality, and on-time delivery
Maintain client relationships and support new business opportunities
Oversee budgeting, resource planning, and financial performance
What We’re Looking For:
Proven experience in senior project roles within infrastructure or Datacentre environments
Strong knowledge of PRINCE2, project contracts, and stakeholder management
Excellent leadership, communication, and problem-solving skills
Commercially minded with a focus on results and quality
Ability to lead multi-disciplinary teams across technical and business functions
If you're ready to make a real impact in a fast-growing environment, apply now to join a dynamic team delivering cutting-edge infrastructure solutions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Support cyber security risk assessments, cyber security audits and cyber security incident management.
Identify security threats and hazards to a system, service or processes to inform risk assessments and design of security features.
Liaise with colleagues across the Council to ensure the smooth running of the service, including IT, Procurement, Legal, Communications.
Manage cyber security operations processes in accordance with organisational policies and standards and business requirements.
Supporting IT Cyber procurements and implementations. Configure, deploy and use computer, digital network and cyber security technology.
Promote awareness and compliance of best cyber security and business controls posture within the service and across all customers.
Provide documented guidance within the service and across all customers.
Plan and manage own workload, under the guidance of IT Officers, to ensure that service delivery targets and project deadlines are met.
Develop skills relevant to the post and attend appropriate training commensurate with the role (full training will be provided on servers and infrastructure) and to provide and receive feedbackon career development and progress.
Participate in simulated exercises to understand cyber-attack and defence, rehearse responses, test and evaluate cyber security techniques.
Training:
Successful completion of this apprenticeship gives you an accredited Level 4 Cyber Security Technologist qualification.
Workplace Learning
Provided with a 1:1 Tutor
Block Delivery - Virtual workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the IT Service and across the Council
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role). The role may on occasion require working outside of the flexible working hours to support service
delivery.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
My client a leading third party service provider is searching for forward-thinking Operations Director to lead their cleaning operations across a high profile portfolio in London. If you're passionate about operational excellence and thrive in a fast-paced, people-focused environment, I want to hear from you!!Key Responsibilities:
Lead operational delivery across a diverse range of cleaning contracts, ensuring top-tier service and compliance.Inspire, support, and develop regional managers and site teams to reach their full potential.Drive innovation and continuous improvement across all aspects of service delivery.Cultivate strong client relationships that promote trust, retention, and long-term growth.
Key Requirements:
Proven senior leadership experience within the cleaning or facilities management sector.A strong commercial mindset with a track record of managing complex budgets and contracts.Excellent communication and team leadership skills – you bring out the best in people.A strategic thinker with a hands-on approach to solving problems and driving change.
More info? Reach out to Joe at COREcruitment dot com....Read more...
Client Engagement & Support Manager – Financial Technology – London / Hybrid
(Key skills: Client Engagement, Application Support, IT Operations, SLA Management, Stakeholder Management, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership)
Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight.
Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their Application Support Analysts and IT Operations team. This is a pivotal role responsible for maintaining exceptional service levels, overseeing client communications, and ensuring smooth delivery of both support and operational functions.
In this role, you’ll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform’s features, architecture, and core use cases, you’ll be able to translate technical details into clear, client-friendly updates, enabling clients to effectively communicate with their own stakeholders.
Your remit will also include managing IT operational responsibilities such as system upgrades, patching schedules, uptime monitoring, database management, and performance optimisation. You’ll ensure high availability and reliability for all client environments, while also driving improvements to operational processes, runbooks, and service documentation.
The role will see you leading both UK-based and international teams, managing resources across time zones, and facilitating effective communication between support, development, QA, and IT. You’ll use tools like JIRA to produce and present analytics on service performance, ticket trends, and SLA compliance—helping identify opportunities for improvement and future product enhancements.
To succeed, you will bring 7–10 years of experience, including at least three years in a client-facing leadership role and two or more years managing application support or technical support teams. You will have exceptional stakeholder management skills, experience with service delivery in a technology environment, and the confidence to present in client service reviews. Knowledge of the investment or wealth management sector will be highly beneficial.
This is an excellent opportunity to join a forward-thinking technology business where your leadership will directly influence client satisfaction, operational performance, and product success.
Location: London, UK / Hybrid working
Salary: £60,000 – £70,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC
NOIRUKREC....Read more...
The Company:
This specialist provider operates in the gas quality assurance market, delivering highly accurate calibration gases, gas testing, and analytical services for clients across the natural gas, LNG, and energy industries. Known for scientific precision and exceptional service delivery, the business supports operations across the UK and globally, playing a crucial role in energy safety and compliance.
Benefits of the Operations Manager
High-impact leadership role within a global specialist group
£60k-£65k with bonus potential
Company pension scheme
25 Days Holiday plus statutory bank holidays
Private Healthcare
Lead a team of 30+ staff across technical, laboratory, and logistics functions
Opportunity to shape operational delivery and strategic growth
The Role of the Operations Manager
Lead and coordinate all operational teams including production, laboratory services, site services, and logistics
Ensure efficient delivery of calibration gases, gas testing, and inspection services on time and to the highest standards
Manage a £1.5m operations budget, identifying cost-saving opportunities and ensuring optimal resource use
Track KPIs and take action to maintain performance, using dashboards to support planning and forecasting
Oversee supplier relationships, from sourcing to payment approvals
Recruit, coach, and develop team members to support internal growth and succession
Act as the lead contact for customer delivery issues, resolving queries to uphold the company's reputation for service excellence
Ensure all work complies with quality and safety standards, including UKAS accreditations
Collaborate with innovation teams to assess new instrumentation opportunities and explore new markets
Maintain strong industry knowledge and build relationships with key partners and stakeholders
The Ideal Person for the Operations Manager
Degree qualified in a science or engineering discipline
Operational leadership experience in the energy, gas, or laboratory services sector
Strong knowledge of gas measurement principles and applicable technical standards
Excellent communicator with the ability to lead cross-functional teams and collaborate across departments
Commercially astute with experience managing budgets and performance metrics
Self-driven, resilient, and capable of navigating complex projects
Skilled in project delivery, strategic planning, and fostering continuous improvement
Customer-focused with the ability to inspire high performance across all areas of operations
If you think the role of Operations Manager is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
