Hybrid - 2 days a week from the office - (London / Manchester / Glasgow / Newcastle Hybrid) | Permanent
Linking Humans is supporting a leading global consulting organisation that is expanding its ServiceNow HR Service Delivery (HRSD) practice. They are looking for a Senior Consultant with strong ServiceNow HRSD expertise to help organisations transform their HR and Global Business Services functions through modern digital solutions.
This role focuses on HR transformation, process optimisation, and ServiceNow HRSD implementation, helping clients improve employee experience, automate HR services, and modernise HR operations.
Key Responsibilities
- Facilitate HR process workshops to map current and future-state journeys such as onboarding, lifecycle events and case management
- Identify opportunities to improve HR service delivery using ServiceNow HRSD
- Translate business requirements into functional specifications and ServiceNow configurations
- Support the design, configuration, testing and deployment of ServiceNow HRSD solutions
- Collaborate with cross-functional teams to ensure successful solution delivery and adoption
- Contribute to change management and stakeholder engagement activities
- Mentor junior consultants and support delivery workstreams
Experience & Skills
- Experience working with ServiceNow HRSD implementations
- Strong understanding of HR processes and HR service delivery models
- Experience running process workshops and engaging stakeholders
- Ability to translate business requirements into technology-enabled solutions
- Familiarity with automation, AI capabilities and integrations within HR platforms
- Consulting experience within HR transformation programmes
- Experience working in Agile delivery environments
Preferred Qualifications
- ServiceNow CIS HRSD certification
- Experience working within large consulting or transformation environments
- Exposure to HR analytics and continuous improvement initiatives
- Security clearance (beneficial)
Additional Information
- Hybrid working and able to choose office locations in London, Manchester, Newcastle or Glasgow.
- Some travel to client sites may be required depending on project assignments....Read more...
Product Owner (Jira) – SaaS – Linz, Austria / Hybrid
(Key skills: Product Owner, Jira Service Management, ITSM, SaaS Product Delivery, Backlog Management, Agile (Scrum & Kanban), Stakeholder Engagement, Requirement Definition, Product Roadmapping, CI/CD, Continuous Improvement, Data & Reporting, Automation)
Are you a strategic product professional with a passion for delivering exceptional SaaS solutions that enable superior service and operational effectiveness? Do you want to lead the evolution of a critical platform used across client support, IT operations and enterprise service delivery? If so, this could be the next step in your career.
Our client, a rapidly growing international SaaS business, is seeking a Product Owner for Jira Service Management to drive product direction, delivery excellence and user value for their service management platform. This product plays a central role in how internal teams and customers engage with IT services, request support, automate workflows, and access data insights — making it core to the success of the business and its clients.
As the Product Owner, you will own the product backlog and work closely with cross-functional Agile teams (including engineering, UX, QA and DevOps) to refine requirements, prioritise features and ensure delivery of high-value enhancements. You’ll collaborate with stakeholders across IT, customer success, sales, and operations to translate business needs into clear, actionable user stories and acceptance criteria. You’ll also work with end users to gather feedback, ensure alignment with product vision, and maintain a sharp focus on usability, scalability, automation and performance.
You will define and maintain the product roadmap, manage feature prioritisation against business goals, and support iterative releases using Agile frameworks such as Scrum and Kanban. Leveraging metrics, usage data and customer feedback, you will advocate for continuous improvement, drive process optimisation and enable teams to deliver efficient, resilient and user-centric solutions. You’ll also work with reporting and analytics to ensure the product supports key performance insights and service metrics.
The ideal candidate will bring solid experience as a Product Owner or similar role within SaaS or ITSM technology, especially where Jira Service Management or related platforms form a cornerstone of operational delivery. You should have excellent stakeholder management skills, a strong understanding of Agile delivery practices, and the ability to influence product direction through collaboration and data-driven decisions. Experience with cloud services and integrations, automation tools, and CI/CD processes will further support your success in this role.
This is an exciting chance to shape the future of a core service platform within a global SaaS organisation that values innovation, user experience and operational excellence. You’ll be joining a collaborative environment where your leadership will influence product success and drive meaningful impact for customers and internal teams alike.
Location: Linz, Austria/ Hybrid working
Salary: €50,000 – €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
MAINTENANCE MANAGER CREWE UP TO £50,000 + PROGRESSION + GREAT CULTURE + MON-FRI
Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors.
They are seeking an experienced Maintenance Manager / Head of Service & Maintenance to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You’ll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment.THE ROLE:
Leading the Service & Maintenance business unit, setting direction, objectives, and performance standards
Managing installation teams, service engineers, and service administration functions
Ensuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standards
Overseeing service planning, scheduling, and resource allocation to optimise efficiency and responsiveness
Acting as the senior escalation point for major service issues and key client relationships
Driving continuous improvement across service processes, systems, and delivery models
Managing the department budget including forecasting, cost control, and financial performance
Improving service revenue, contract profitability, and operational cost efficiency
Evaluating service contracts, warranties, and maintenance agreements to ensure commercial viability
Developing KPI dashboards and reporting to monitor operational performance and service outcomes
Working closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle management
Ensuring compliance with all relevant safety, regulatory, and quality standards
THE PERSON:
Proven experience leading a service, maintenance, or operational function within a technical environment
Currently in a Sor similar role
Strong leadership skills with experience managing engineering, installation, or service teams
Commercially aware with experience managing budgets and operational performance
Confident stakeholder manager with strong client-facing experience
Analytical and data-driven approach to performance improvement
Comfortable operating in a fast-paced environment with multiple priorities
Strategic mindset with a proactive, hands-on leadership style
Passionate about service excellence, customer satisfaction, and continuous improvement
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Part Time Collection / Delivery Driver role:
- up to £13.50 per hour
- Monday / Wednesday / Friday 8am - 5:30pm
- Part Time Position
We are working with a growing Accident Repair Group looking for an experienced and customer focussed Collection / Delivery Driver to join their team based in the Leatherhead area.
This company is renowned for repairing vehicles the right way with quality, and genuine care.
This role requires the highest quality of customer service and ensuring customer vehicle safety is a top priority.
Key Responsibilities as a Delivery Driver:
- Collecting and delivering vehicles on behalf of the business or our customers, youll also handle any necessary paperwork and petty cash as required.
Requirements for this Delivery Driver role:
- Skilled Navigator - strong ability to understand the geography of a route .
- You need to be up-to-date with new technology and be able to drive to an extremely high standard.
- Must Have Previous Driving Experience.
- It is important that you are able to provide a first-class customer experience every time you collect or deliver.
- Another very important aspect of the job is teamwork as you will be working with other colleagues in the Bodyshop as well as across other functional areas.
- A professional appearance is required and previous experience in a customer-facing role and experience in a driving role.
- Due to the nature of the job you will need to have a full UK/EU Driving Licence.
If you want to hear more about the Delivery Drive role, please send us your CV by clicking 'apply now' or contact Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Delivery Driver £13.50 per hour Bodyshop Leatherhead
Delivery Driver / Bodyshop Driver / Collection Delivery Driver....Read more...
We are looking for an experienced and emotionally intelligent Operations Manager who is motivated by both operational excellence and meaningful social impact. You will be joining Children 1st Mediation who delivers high-quality Family Mediation Services across England and Wales.This role would suit someone who enjoys ensuring efficient systems, strong teams and clear accountability, while working within a purpose-driven organisation that helps families resolve conflict and move forward positively.You will take ownership of the end-to-end client journey, lead operational performance, and embed a new Case Management System (CMS) to ensure consistent, celebrity level service delivery to our Clients. Working closely with the Managing Director, you will play a key role in strengthening operational structure, improving client experience, and enabling the wider team to focus on delivering outstanding mediation services.Role Purpose
The Operations Manager is responsible for the smooth, high-quality operational delivery of the Client Services Team, ensuring strong commercial performance and high levels of client satisfaction. The role oversees the effective management of the end-to-end client journey. This position ensures that operational processes work effectively in practice, with systems, people and performance standards aligned to support efficient service delivery, including the management of client payments from multiple sources within the financial pipeline The role also supports the organisation’s commercial viability by ensuring operational efficiency, accurate financial processes and consistent service delivery. Key Responsibilities
Leadership of the CST ManagerEnd-to-End Service OwnershipCMS Oversight & Flow ManagementKPI Development & MonitoringQuality Assurance & ComplianceContinuous ImprovementCommercial viabilityEnsure all income streams are correctly recorded, processed, and reconciled in line with internal procedures.Monitor operational performance to ensure the service remains commercially viable and financially sustainable.
Essential Experience
Senior operational leadership experienceSystems and process expertiseFinancial oversightExperience in working in a small to medium size organisationExperience in using and embracing CRM and CMS systemsKPI design and performance managementExperience in regulated environments
Essential Skills
Strong accountability mindsetHigh emotional intelligenceConstructive performance managementData-driven decision-makingExcellent organisational capabilityCalm and confident leadership
Desirable
Experience within People service industryUnderstanding of Legal Aid processesCMS fully embedded and driving workflowCST Manager accountable and confidentKPIs visible and actively managedEfficient case flow with minimal delayAccurate and timely Legal Aid submissionsLow complaint levelsCEO free from operational firefightingAbout our clientChildren 1st Mediation delivers high-quality family mediation including financial, children, and child-inclusive mediation. We are committed to professionalism, respect, integrity, dedication and empathy (PRIDE) in everything we do. Our work supports families to move forward constructively, with children at the centre of decision-making.....Read more...
We are looking for an experienced and emotionally intelligent Operations Manager who is motivated by both operational excellence and meaningful social impact. You will be joining Children 1st Mediation who delivers high-quality Family Mediation Services across England and Wales.This role would suit someone who enjoys ensuring efficient systems, strong teams and clear accountability, while working within a purpose-driven organisation that helps families resolve conflict and move forward positively.You will take ownership of the end-to-end client journey, lead operational performance, and embed a new Case Management System (CMS) to ensure consistent, celebrity level service delivery to our Clients. Working closely with the Managing Director, you will play a key role in strengthening operational structure, improving client experience, and enabling the wider team to focus on delivering outstanding mediation services.Role Purpose
The Operations Manager is responsible for the smooth, high-quality operational delivery of the Client Services Team, ensuring strong commercial performance and high levels of client satisfaction. The role oversees the effective management of the end-to-end client journey. This position ensures that operational processes work effectively in practice, with systems, people and performance standards aligned to support efficient service delivery, including the management of client payments from multiple sources within the financial pipeline The role also supports the organisation’s commercial viability by ensuring operational efficiency, accurate financial processes and consistent service delivery. Key Responsibilities
Leadership of the CST ManagerEnd-to-End Service OwnershipCMS Oversight & Flow ManagementKPI Development & MonitoringQuality Assurance & ComplianceContinuous ImprovementCommercial viabilityEnsure all income streams are correctly recorded, processed, and reconciled in line with internal procedures.Monitor operational performance to ensure the service remains commercially viable and financially sustainable.
Essential Experience
Senior operational leadership experienceSystems and process expertiseFinancial oversightExperience in working in a small to medium size organisationExperience in using and embracing CRM and CMS systemsKPI design and performance managementExperience in regulated environments
Essential Skills
Strong accountability mindsetHigh emotional intelligenceConstructive performance managementData-driven decision-makingExcellent organisational capabilityCalm and confident leadership
Desirable
Experience within People service industryUnderstanding of Legal Aid processesCMS fully embedded and driving workflowCST Manager accountable and confidentKPIs visible and actively managedEfficient case flow with minimal delayAccurate and timely Legal Aid submissionsLow complaint levelsCEO free from operational firefightingAbout our clientChildren 1st Mediation delivers high-quality family mediation including financial, children, and child-inclusive mediation. We are committed to professionalism, respect, integrity, dedication and empathy (PRIDE) in everything we do. Our work supports families to move forward constructively, with children at the centre of decision-making.....Read more...
Preston / Manchester / Liverpool Salary Negotiable + Excellent Benefits + Equity Pathway
An ambitious and technically strong Head of Projects is required as a key succession move within a highly regarded, multi-disciplinary Building Consultancy operating across the North West.
This is a genuine leadership position, not a relabelled senior Project Manager role. You will take ownership of an established and successful Project Management Service with live projects, strong client relationships and a capable team already in place. This is a structured handover of responsibility, not a blank-sheet rebuild.
Reporting directly to the Commercial Director, you will help shape the business’s direction and performance while embedding consistency across three offices. For the right individual, there is a clear pathway to Management Board participation and equity within 12 - 24 months.
This opportunity would suit either an Associate Director ready to step into full service-line leadership for the first time, or an experienced Director seeking genuine authority, long-term equity potential and strategic influence. What matters most is not your current title, but your ability to lead, challenge and own outcomes.Key Responsibilities
Full ownership of the Project Management Service Line across Preston, Manchester and Liverpool
Achieving and overseeing the Project Management sales target, including pipeline, forecasting and conversion
Leading, developing and retaining a high-performing project delivery team
Maintaining and strengthening Key Client Relationships while driving repeat business
Embedding consistency of delivery, quality standards and accountability across offices
Acting as escalation point for complex commissions and delivery risk
Leading or overseeing the most strategic and high-value projects
Driving collaboration across offices and breaking down operational silos
Contributing to wider business strategy alongside the Commercial Director and Management Board
You will have real authority over delivery approach and service performance, with a direct voice in strategic and operational decisions. This is a role for someone comfortable making and standing behind difficult decisions.
Skills & Experience
We are looking for a Building Surveyor-led Project Manager, not a pure process-driven PM. You will bring a strong Building Surveying background, with the technical confidence to advise clients, challenge design teams and contractors, and lead projects from a position of construction knowledge. You will ideally demonstrate:
Strong Project Management credentials with commercial credibility
Experience operating at Associate Director or Director level
The ability to lead with clarity, consistency and challenge
Confidence holding others to account — and being held accountable
A mindset focused on service-line performance and growth, not just individual project delivery
The resilience and authority to operate effectively under pressure
A genuine interest in developing future leaders within the team
Cultural alignment is critical. This business is values-led, authentic and down-to-earth. They deliver outstanding service by understanding client priorities and focusing on outcomes, not just tasks. Communication is clear, relationships are genuine and collaboration is expected. This is not an environment for corporate politics, bureaucracy or spreadsheet-only leadership.
This role is not suited to those who avoid difficult conversations, manage from a distance or see the opportunity as a short-term stepping stone.
In return, you will receive a highly competitive salary, car allowance and fuel contribution, alongside a performance bonus scheme of up to 12% of package. Additional benefits include hybrid and flexible working across offices, professional development support through an internal academy and industry events, pension (5% employer contribution plus salary sacrifice options), electric car scheme, private healthcare, professional fees paid, enhanced parental leave, 25 days’ holiday plus bank holidays (increasing with service), holiday buy/sell scheme, paid parking and regular team social events.
This is a rare opportunity to take genuine ownership of a thriving service line within a respected North West consultancy, big enough to handle major projects, small enough to move fast. If you are motivated by leadership responsibility, long-term equity and building something sustainable, this could be the defining role in your career. Apply now to explore this opportunity in confidence.....Read more...
Commercial Manager – Food ProductionLocation: CopenhagenWe are supporting a search for a Commercial Manager within a large, service-led organisation operating across Northern Europe. This is a senior, hands-on role focused on the intersection between commercial strategy, customer relationships, and operational delivery in a complex food production environment.The role sits just below top commercial leadership and plays a key part in ensuring that commercial agreements are operationally deliverable, financially sustainable, and aligned with customer expectations.Key Responsibilities
Act as the commercial lead for a portfolio of strategic customers, building long-term partnerships and managing senior stakeholder relationshipsOversee menu development, pricing structures, and contract negotiations to ensure commercial and operational alignmentWork closely with operations and production teams to ensure customer agreements can be delivered efficiently and profitablySupport the development of commercial strategies, pricing models, and contract frameworksManage complex customer discussions around scope, service levels, and cost structuresBalance customer requirements with operational realities, ensuring service quality and margin protectionContribute to continuous improvement across production, service delivery, and commercial processes
Profile
Around 10+ years of commercial experience in a service-led environmentBackground in logistics, food production, food development, or related operational industriesExperience as a Senior Key Account Manager, Commercial Manager, or similar role managing complex B2B customersStrong exposure to contract negotiation, pricing, and commercial governanceExperience operating in fast-paced environments where service delivery and commercial decisions are closely linked
Additional Requirements
Experience working with complex operational or production environments is highly valuedStrong stakeholder management and relationship-building capabilitiesFluent in English, Danish language skills are a bonus
If you would like more information about the role, please apply or send your CV to nicole@corecruitment.com.....Read more...
Liaise with the Transport Department to ensure new bookings are promptly covered
Ensure collection, delivery, and customer contact numbers are present for all consignments, including customer contacts for jobs going out of normal working hours (07:00 - 18:00)
Liaise with customers and suppliers regarding any loading or unloading issues to avoid unnecessary delays and additional charges
Always backup any verbal conversations with customers via email including additional charges
Training:
Contact your assigned customer accounts to develop strong relationships and encourage greater spending. Reporting all contact in the notes section of the customer
Work closely with the sales team to re-establish relationships with any non-traders and upsell any current accounts
Participate in bi-weekly 1-1’s completed by line manager
Report to management and the rest of the team on your assigned customer accounts activity
Training Outcome:A recognised qualification:
You’ll receive an industry-recognised certificate, such as:
Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist (UK)
Additional training in communication, problem-solving, and digital skills
This qualification shows that you’re skilled in delivering excellent customer experiences
Employer Description:Established in 2016, Quickline Couriers offers same-day and dedicated delivery services.
From small vans up to artic vehicles throughout the whole of the UK and Europe with the heart of our operations strategically situated within Liverpool, Manchester, Preston, Stoke, and Birmingham, meaning we have access to all major motorways and roads which in return allows us to provide a prompt and efficient delivery service.Working Hours :Normal working hours (07:00 - 18:00). Working days TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Applications are invited from experienced School Nurses to join the team on the beautiful Island of Guernsey, in the Channel Islands.You will be part of the School Nursing Team based in Guernsey and be responsible for the delivery of Universal Health Services to your designated schools.The role offers an eight year local housing permit, a £5,000 relocation payment and four years of private rental allowance to help offset the cost of private rent.Reporting to the Team Leader, you will - manage a caseload of designated schools or area as the named health professional with responsibility for the planning and delivery of the public health initiatives - support the development of the service and work with colleagues to ensure the delivery of a safe and effective service.- be the principal point of contact for allocated schools in the area. - develop and deliver cooperative working arrangements with schools that support healthy outcomes for children, young people and facilitate partnership working across schools and other partner organisations - be responsible for the delivery of the Healthy Child Programme and immunisations for a designated area or school- be responsible for identifying need within a school or community A full job description is available on applicationPlease note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The current Band 6 salary range is £46,152 to £62,310 plus an annual bonus of £1,605.Full credit for NHS or UK Local Authority service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital. This unique integrated health service delivers a diverse range of services including preventing, diagnosing and treating people with illnesses in the hospital complex, and supporting people with disabilities in the wider community. Guernsey offers an outstanding School Nurse service, totally reliant on the quality of School Nurses recruited to a high standard.Person requirements:Registered Nurse or Midwife Specialist Community Public Health Nursing qualification, with SCPHN registration with the NMCCurrent or recent UK School Nurse experience A current Driving Licence The benefits of working for The States of Guernsey include:– A higher-than-UK salary.– A generous bonus scheme; £1,605– A flat rate 20% income tax.– No Council tax or VAT– A relocation payment of £5,000 and a generous allowance for private rental accommodation* – A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Nursing staff, with a dedicated division for School Nurses. As a nurse-led consultancy, we are in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
An exciting new job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Paid Breaks*
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6112
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Paid Breaks*
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6112
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
My client based in Silvertown is seeking HGV2 Drivers to join there busy logistics team.
As an HGV Class 2 Driver, you will play a key role in ensuring the safe and efficient transport of goods to our clients. You will represent The Client on the road, maintaining high standards of professionalism, safety, and customer service.
Key Responsibilities
-Safely operate a Class 2 (Category C) vehicle in accordance with UK road laws and company policies
-Carry out daily vehicle checks and report any defects
-Deliver and collect goods within scheduled time frames
-Ensure loads are secured correctly and transported safely
-Complete delivery paperwork and digital records accurately
-Provide excellent customer service at delivery and collection points
-Adhere to all health and safety procedures
Requirements
-Valid HGV Class 2 (Category C) licence
-Valid Driver CPC qualification
-Digital Tachograph Card
-Previous HGV driving experience preferred
-Good knowledge of UK road networks and driving regulations
-Strong reliability, punctuality, and professionalism
-Ability to work independently and manage time effectively
If interested please call BECKY@CORUS ON 0203 795 0099....Read more...
Service Desk Team Leader – Managed Services Provider
Location: London (hybrid) Salary: £38,000-42,000, depending on experience.
We’re proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands‑on technical work.
You’ll be leading a close 11;knit team of five 1st–3rd Line Engineers, ensuring high‑quality service delivery while acting as a key escalation point for complex client issues. If you’re passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform.
Key Responsibilities
Lead, mentor, and support a team of 1st–3rd Line Engineers
Conduct regular 1:1s, performance reviews, and personal development planning
Act as the primary technical escalation point for challenging or high‑priority incidents
Oversee day‑to‑day service desk operations, ensuring SLAs and KPIs are consistently met
Drive continuous improvement across processes, documentation, and service delivery
Collaborate closely with senior leadership and project teams to support wider business goals
Maintain strong relationships with clients, ensuring clear communication and exceptional service
Experience required:
Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role
Strong technical background, ideally within an MSP or multi‑customer environment
Ability to manage, motivate, and develop technical staff
Excellent troubleshooting skills and confidence handling escalations
Strong communication and customer‑facing abilities
A proactive mindset with a passion for improving service quality
Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable.
London/Hybrid based.
Paying up to £42,000, depending on experience.
Must be eligible to work in the UK. ....Read more...
Service work package planning and delivery specialist required to support manufacturing clients HVAC and temperature control equipment, systems and services.
You will join a team delivering climate solutions for buildings with a focus on customer experience and sales.
Requirements
Manufacturing or HVAC technician or Sales Engineer experience.
Customer service fulfilment background.
F Gas certification advantageous.
Responsibilities
Plan and allocate technicians to customer site for project work, installations, decommissioning and breakdowns.
Build and maintain strong relationships with customers.
Generate regular reports.....Read more...
Assist with the safe loading and unloading of goods
Learn to operate HGV vehicles in line with road safety and company procedures
Carry out daily vehicle checks and report defects
Plan routes and follow delivery schedules
Maintain accurate delivery paperwork and digital records
Comply with drivers’ hours, tachograph, and transport regulations
Provide a professional and courteous service to customers
Training:Oldham OL8 4PQ.Training Outcome:Full-time driver.Employer Description:Lift Safe LtdWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
Join Our Team as a Multi-Drop Delivery Driver / Warehouse in Bolton - Temp to Perm Role - Immediate Start - Apply Now! Due to continuous gowth, Centric Talent is on the lookout for skilled Multi-Drop Delivery Drivers / warehouse to join our esteemed client in Bolton, a prominent supplier of bathrooms and bathroom fittings in the UK. To qualify for this role, strong prior experience in multi-drop delivery driving vehicles up to 3.5 tonnes is prefered however if you have expereince driving smaller vans and feel confident to move to driving larger vehicles our client are also open to this. A valid UK driving licence is also required (with no more than 6 points for minor infractions).Please note this role will also involve working in the warehouse on some occassions when there is no delivery work. Position Overview: Multi-Drop Delivery Driver / Warehouse Operative Responsibilities - Conducting both commercial and residential deliveries- Managing approximately 20 deliveries each day- Some long-distance driving may be involved- Operating various vehicles up to 3.5 tonnes- Engaging directly with customers- Collaborating with administrative and transport teams- Completing necessary delivery paperwork- Performing pre- and post-vehicle checks- working in warehouse Working Hours for Multi-Drop Delivery Driver / warehouse op This is a full-time position 40 hours per week - Core hours from Monday to Friday - Shifts include: 05:00 - 13:30, 05:30 - 14:00, 06:00 - 14:30 - Flexibility is required due to the nature of the job. Required Skills and Experience - Experience in multi-drop van driving for vehicles up ideally to 3.5 tonnes - Strong customer service skills- Effective communication abilities with customers and team members- Clean UK driving licence (no more than 6 points for insurance)- Familiarity with the UK motorway network- Ability to handle some heavy lifting due to the nature of the products. Employee Benefits for Multi-Drop Delivery Driver / Warehouse Operative Financial: - Temporary to permanent contract- Competitive pay rate of £12.93 per hour, with overtime after 40 hours at time and a half- Abundant overtime opportunities to enhance your earnings Employee Welfare: - Generous holiday allowance- Engaging employee initiatives- Subsidized hot meals available in the on-site canteen- Access to microwave, vending machines, and hot beverage facilities- Free secure on-site parking for cars, motorbikes, and bicycles- HR forums and welfare clinics- 24/7 support from the Assist team Personal & Professional Development: - Complimentary training and skills development- On-the-job training available in the warehouse - Opportunities for career advancement Don’t miss out on this incredible opportunity! Apply today to secure your position as a Multi-Drop Delivery Driver.....Read more...
Holt Engineering are seeking a proactive and customer-focused Account Manager for our client in Portsmouth to to manage and support a portfolio of defined key customer accounts.
The successful candidate will act as the primary point of contact for assigned customers, ensuring exceptional service delivery and seamless coordination across internal departments. This role plays a vital part in maintaining strong client relationships, securing repeat business, and supporting the long-term growth and stability of the organisation.
The role will be office based working a day shift Monday to Friday with an early finish on Fridays, salary is £35-38kpa.
Duties for the successful Account Manager:
- Act as the main interface for defined key customer accounts, including visiting customer sites when required
- Develop, produce and maintain account plans to meet both business and customer requirements
- Manage the repeat order and contract review process to ensure capacity, materials and engineering resources are available
- Work closely with the Purchasing Department to ensure materials are delivered in line with sales order requirements
- Support Engineering during busy periods, including loading and checking Bills of Materials (BOMs) within the MRP system
- Expedite critical issues internally and externally that may impact delivery schedules or contractual commitments
- Promote additional sales opportunities within existing key accounts
- Prepare and negotiate quotations for key customers
- Liaise with internal departments to resolve technical issues or other challenges affecting delivery performance
- Undertake any additional duties relevant to the role as assigned by management
Skills and experience required for this Account Manager role: Essential:
- Previous experience in Account Management and/or a customer service role
- Excellent communication and interpersonal skills
- Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint)
- Confidence in preparing, analysing and presenting data to customers
- Strong planning, organisation and prioritisation skills
Desirable:
- Understanding of an Electronics Manufacturing environment
- Knowledge of electronics production techniques
- Experience working with MRP systems
Benefits for the Account Manager:
- Free onsite parking
- Perks at work % discount on 100s brands
- Monthly treats and events
- Employee referral bonus
- 24 days holiday + opportunity to buy additional
If you have the required skills and experience please apply with your CV and Yasmin will call you. ....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its ServiceNow delivery team and is looking for a Senior Technical Architect to lead complex platform implementations and provide technical leadership across client engagements.
This role focuses on solution architecture, platform development, integrations, and mentoring delivery teams, ensuring ServiceNow solutions are scalable, secure, and aligned with client business objectives.
Key Responsibilities
- Lead the design, development and deployment of ServiceNow solutions across enterprise environments
- Work with clients to gather requirements and design scalable platform architectures
- Develop and configure ServiceNow applications, workflows and integrations
- Ensure solutions follow ServiceNow best practices, architecture standards and coding guidelines
- Implement integrations using REST, SOAP APIs and Integration Hub
- Conduct testing, quality assurance and support production deployments
- Support platform upgrades, release management and performance optimisation
- Provide technical leadership and mentoring to junior consultants
- Troubleshoot and resolve complex platform issues
- Deliver knowledge transfer and training to both internal teams and clients
Requirements
- Degree or Diploma in Computer Science or related field
- ITIL v4 Foundation certification
- ServiceNow certifications including:
- CSA (Certified System Administrator)
- CIS (Certified Implementation Specialist)
- CAD (Certified Application Developer)
- CTA (Certified Technical Architect) preferred
Experience
- 810 years of hands-on ServiceNow experience
- Strong experience across modules such as ITSM, ITOM, CSM, HRSD and ITBM
- Experience building Service Portal, mobile solutions and integrations
- Strong understanding of ITIL and Agile delivery environments
- Proven ability to lead projects and mentor technical teams....Read more...
Service Desk Engineer – 1st /2nd Line Support – Healthcare Technology – Solothurn / Hybrid
(Key skills: Service Desk Leadership, IT Support Management, Incident & Request Fulfilment, ITSM, SLA Management, Team Coaching, Process Improvement, Stakeholder Engagement, Healthcare Applications, Windows & Mac Support, Active Directory, Network Troubleshooting)
Are you a proactive IT support leader with a passion for ensuring seamless day-to-day service delivery? Do you thrive on coaching teams, improving processes and delivering exceptional support in fast-paced environments? If so, this could be a rewarding opportunity to drive service excellence within a healthcare technology organisation.
Our client, a forward-thinking healthcare technology provider supporting clinical, operational and patient-facing systems across multiple care settings, is seeking a Service Desk Engineer to lead its IT support function. Based in Solothurn with hybrid working, you will be responsible for ensuring high performance, responsiveness and client satisfaction across the service desk and infrastructure support teams.
In this role, you will manage the service desk’s daily operations — ensuring timely resolution of incidents and service requests while meeting SLAs and quality standards. You will provide leadership, coaching and development to first- and second-line support staff, driving continuous improvement in how support is delivered. You’ll also act as a point of escalation for complex technical issues, ensuring they are addressed efficiently and effectively.
You will work closely with internal stakeholders, healthcare professionals, technical teams and vendors to understand needs, prioritise issues and implement solutions that enhance system availability and user experience. Your remit will include analysing service metrics, identifying trends, and recommending improvements to processes, tools and training to proactively reduce recurring issues.
The ideal candidate will bring solid experience in IT support leadership, with a strong understanding of service desk operations, IT service management principles and support tools. You should be comfortable managing teams, refining processes and communicating clearly across technical and non-technical audiences. Experience within healthcare or with clinical systems is a strong advantage, but not essential — what matters most is your ability to deliver reliable, people-centric support services.
This is a great opportunity to join a purpose-driven organisation where your leadership will make a meaningful difference to the quality and reliability of technology services that support healthcare delivery.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 95,000 – CHF 105,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROREC....Read more...
E-commerce Operations Lead Hours full time Monday to Friday 9 am-5pmSalary circa £40-£42k paOffice based Acton, W3You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for an experienced E-commerce Operations Lead to join our team and contribute to our continued success.Role Overview:The E-commerce Operations Lead plays a crucial role in overseeing and optimizing the daily operations at Esska Shoes. Reporting directly to the Joint Managing Director, the successful candidate will be responsible for managing various operational tasks, ensuring efficiency, and maintaining high standards across all functions.Key Responsibilities but not limited to:- Warehouse Management:
Oversee the pick & pack team and warehouse operations to ensure timely and accurate order fulfilment.Implement and maintain efficient warehouse processes and systems.Monitor and manage stock levels, ensuring optimal inventory control.
Order and Delivery Management:
Coordinate and manage orders and deliveries from factories.Ensure timely and accurate delivery of products to customers (B2C).Work closely with suppliers and logistics partners to streamline the supply chain.Liaise with factories and supply product data such as barcodes and imagery.Oversee order fulfilment workflows using ShipStation, ensuring efficient shipping and accurate order processing.
Stock Management:
Maintain accurate inventory records and conduct regular stocktakes.Monitor stock levels and forecast future needs to prevent shortages or overstock situations.
Wholesale / B2B Operations:
Manage wholesale customer orders and bookings, ensuring accurate allocation of stock.Raise and manage customer purchase orders to factories via Zedonk, ensuring correct quantities, delivery windows, and product details.Coordinate wholesale customer packing and delivery requirements, including labelling, routing guides, and delivery schedules.Manage repeat orders and replenishment requests from wholesale customers.Work closely with the warehouse team to ensure wholesale orders are prepared, packed, and dispatched according to customer specifications.Liaise with wholesale customers and internal teams to resolve order or delivery issues.
Product creation:
Create new products with the ERP system (Zedonk)Generate and upload barcodes and QR codes for new productsGenerate and upload HS codes and customs descriptions to the relevant systems.
Systems Integration:
Ensure all operational systems and workflows are integrated and functioning correctly, including Shopify, ShipStation, SWAP (returns), Gorgias (customer service), and Zedonk (ERP).Troubleshoot and resolve system issues affecting order fulfilment, stock accuracy, and customer service.Continuously seek opportunities to improve and streamline operational systems and workflows.Ensure product data required for international shipping (HS codes, customs descriptions and barcodes) is accurate across all operational systems.
Office management:
Manage the day-to-day needs of the office.Maintain stock levels of consumables required for the effective running of operations.
Health and Safety:
Ensure compliance with all health and safety regulations and standards.Conduct regular health and safety audits and risk assessments.
Other:
Effectively manage direct reportsManage initial escalations from the customer service team
Qualifications/skills:
Proven experience in an operations management role, ideally within retail, e-commerce or consumer products (experience within footwear or fashion would be advantageous).Strong knowledge of warehouse management, inventory control, and supply chain processes.Excellent organizational and problem-solving skills.Ability to manage multiple tasks and priorities in a fast-paced environment.Strong leadership and team management abilities.Knowledge of health and safety regulations and best practices.Strong working knowledge of Shopify, including product management and order workflows. Experience with operational platforms such as ShipStation, SWAP (returns), Gorgias (customer service), and ERP systems such as Zedonk is highly desirable.Strong IT skills, including Word and ExcelExcellent written and verbal communication skills
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
Apply now with your updated CV.INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Do you enjoy being out on the road and providing great customer service? We’re seeking a dependable 7.5 Tonne Driver, to transport, install and demonstrate products for customers, ensuring everything is delivered safely, on time, and with a professional approach.In the 7.5 Tonne Driver role, you will be:
Loading the vehicle in line with the delivery schedule and planning efficient routes to ensure all deliveries are completed safely and on time.Delivering and unloading goods at the correct locations, ensuring accurate paperwork is provided and any discrepancies are reported.Installing and demonstrating products at customer premises, ensuring a high level of customer satisfaction.Collecting payments where required and maintaining accurate delivery and returns records.Carrying out routine vehicle checks and maintaining the cleanliness and condition of the vehicle to uphold company standards.Ensuring compliance with tachograph regulations, company procedures, and all relevant health & safety, quality, and legal requirements.
To be considered for the 7.5 Tonne Driver role, you will need:
A valid C1 (7.5T) driving licence, along with an up-to-date CPC and Digital Tachograph card.At least 1 years’ experience driving a 7.5 tonne vehicle, ideally within a multi-drop delivery environment.Experience with heavy or multi-drop deliveries, with furniture installation experience desirable.Confidence with manual handling and the physical fitness required for a hands-on delivery role.A friendly and professional approach, with strong communication skills and a positive, team-focused attitude.The ability to provide a customer-focused, door-to-door service while representing the company professionally.
This is a temporary ongoing opportunity working Monday to Thursday, averaging 42 hours per week across 4 days, with overtime paid at time and a half after 42 hours. The role is based in near Denbigh, with deliveries taking place across the UK, and will involve approximately three overnight stays per week. The pay rate is £13.50 per hour, plus overtime rates.....Read more...
Job Title: STORES PERSONDepartment: StoresMain Purpose of Job: Receipt, Control and Issuing of stock within Station Road/New StreetRelationships: a) Responsible to: Warehouse Manager b) Responsible for: Control of stock, systems and procedures, ensuring New Street/Station Road have all requirements in a timely manner. c) Location: StoresMain Tasks of Job:
Receipt of inwards goods, at QE2 and New Street - Placement in correct storage locations (adjust system for location if needed) , and forwarding of delivery notes to Purchasing Dept.
Picking of complete parts kits for assembly, and delivery to fitting sections, including Fabrication Picks and delivery to QE2 and liaise with the QE2 Manager for locating.
Picking and packing of Spare/Service requisitions.
Monitoring of stock levels, and updating of computerised stock records, assisting with the counting and updating of the stores twice yearly for Stock Takes.
Ensure work area is safe and tidy at all times, basic Warehouse hygiene to be adhered to.
Assist Machine shop with stock requirements of castings via the Fork Lift and ensure any Machine Shop skips are emptied on a daily basis.
Drive company vehicles for delivery or pick up, as required including transport of fabrication kits to Station Road (QE2) premises.
To assist as required with unloading of vehicles carrying goods inwards.
Undertake all mechanical and manual lifting in a safe manner including slinging, weight estimation and manual handling.
Liaise with Purchasing to ensure Consumable items are placed on order once distributed throughout the company areas after being re-stocked within Service/machine Shop
Complete any documentation relevant to the department on a routine basis, as required.
Comply with all Health and Safety Regulations within the company.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as dictated by your changing role within the organisation and the overall business objectives of the organisation.....Read more...
You’ll provide technical support across hardware, software, and networks, helping our clients keep their systems running effectively.
Key Responsibilities:
Provide Level 1 and Level 2 technical support to clients across hardware and software systems
Diagnose, troubleshoot, and escalate technical issues where needed to Level 3 engineers
Maintain accurate documentation and provide user-friendly guides or support materials
Communicate effectively with clients and suppliers to deliver timely solutions.Collaborate with internal teams to ensure high-quality service delivery
Collaborate with internal teams to ensure high-quality service delivery
Occasionally work outside standard hours when required for urgent issues or project work
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:HelpDesk Heroes are a team of experienced technical and security specialists delivering proactive, reliable, 24/7 business IT services to clients globally and across the UK.
Our services range from complete managed IT solutions to flexible remote support.
We manage critical IT infrastructure, including servers, storage, backup & disaster recovery, IT security, and web services. We work with businesses of all sizes, from micro-businesses to medium-sized enterprises.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Our client is a global consulting and technology organization undertaking a major initiative to transform its engineering capabilities through an AI-native development platform. They are currently looking for a Lead Fullstack Developer to help drive the design and delivery of this platform while leading a small engineering team.
Skills and Requirements:
Strong experience with .NET Core / C# and React for full stack development.
Experience with ASP.NET Core, WebAPI, HTML, CSS, and JavaScript.
Experience building microservices architectures.
Hands-on experience with Docker and Kubernetes.
Strong knowledge of Entity Framework Core, Repository and Unit of Work patterns.
Experience with MS SQL, NoSQL databases, and Redis.
Experience with Azure services including App Service, Service Bus, Functions, and SQL Database.
Strong understanding of authentication and security standards (OAuth, JWT).
Experience with unit and integration testing frameworks such as xUnit.
Familiarity with profiling tools, static code analysis tools, and debugging utilities.
Experience working in Agile/Scrum environments and leading development teams.
Strong communication skills and ability to collaborate with distributed teams, including US time zone overlap.
Role and Responsibilities:
Lead a Scrum team of 4–6 developers and testers, fostering collaboration and productivity.
Act as the primary technical liaison with client stakeholders, ensuring clear communication and alignment.
Design and implement scalable AI-enabled platform components supporting engineering workflows.
Drive development of proof-of-concepts and AI-driven automation tools improving software delivery processes.
Oversee the full software development lifecycle, ensuring quality and timely delivery.
Perform hands-on development, delivering high-quality production code.
Conduct code reviews and enforce best development practices within the team.
Work closely with project managers and stakeholders to define scope, priorities, and timelines.
Ensure solutions meet performance, scalability, security, and compliance requirements.
Continuously identify opportunities to improve development processes, tools, and architecture.
For more information – please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
