Job Title: Head of Operations Hours: Full-time, Monday to Friday 9:00 AM – 5:00 PM (with occasional out-of-hours work when required) Salary: £60,000 - £65,000 Location: ROC Group Reports To: Chief Executive Officer Contract: Permanent (after 6-month probationary period)Prime objectivesTo promote and support ROC GROUP’s Vision and Values.To provide strategic leadership and operational management of the organisation’s services. Head of Operations is a member of the executive leadership team and working with the CEO to develop and deliver the strategic aims and objectives of ROC Group. The post holder will be the lead for the organisation in a designated area and across a range of projects and services whilst also ensuring delivery of the financial targets. The post holder will lead a culture of continuous improvement, customer focus and collaborative working across the organisation. Head of Operations plays a critical role in the organisation and the oversight of operational delivery of current services, and capacity building for future growth, development and strategic direction. Drawing on new ideas and initiatives to enhance service performance, the postholder will be responsible for ensuring successful service delivery, outcomes and impact. Together with other members of the Senior Leadership Team, this role is an ambassador for the organisation and will actively develop the way in which the ethos and values are implemented in all aspects of our work.Main Duties:
Service Management
Oversee the management of existing services and the design and implementation of new services and initiatives.Line manage service managers to ensure effective service delivery.Develop new programmes to meet emerging community needs.Ensure services are delivered to a high standard, monitoring quality and impact.Lead the Designated Safeguarding Officer role.
Strategic Oversight
Contribute to strategic planning and performance targets.Monitor and review services to ensure efficiency and effectiveness.Collaborate with senior leaders to ensure resource flexibility and effective service delivery.Prepare reports on service performance for the CEO and Board.
Budget Management
Plan and manage service budgets, ensuring alignment with operational goals.Monitor budgets to meet financial targets and take corrective actions when necessary.
Risk Management
Identify and manage risks, minimising their impact on the organisation.
Performance Monitoring
Develop and track performance measures for all services.Ensure performance targets are met and prepare reports for stakeholders.
Team Management
Lead and manage teams, ensuring alignment with the organisation’s ethos and values.Recruit and develop a competent, motivated team.Foster a performance management culture with clear targets and regular monitoring.
Stakeholder Management
Build effective relationships both internally and externally.Ensure excellent communication across all levels.Anticipate and address emerging issues that may impact service delivery.
Customer Service
Ensure changes to services are communicated effectively.Collaborate to enhance operational performance and meet strategic objectives.
Technical Competencies
Strong IT skills, including proficiency with Microsoft Office and databases.Experience in managing large-scale programmes and projects.
Additional Requirements
Act with integrity, openness, and sensitivity.Comply with internal policies and external regulations.Participate in organisational change initiatives.Stay informed on relevant legislation.Demonstrate flexibility and work outside normal hours as needed.
Key Skills & Experience:
Strong leadership and management skills.Proven experience in service delivery, operational management, and budget oversight.Excellent communication and stakeholder management abilities.Ability to manage multiple projects, monitor performance, and meet strategic goals.
ROC Group is an equal opportunities employer and encourages applications from all sectors of the community. The post holder will be expected to actively promote equality and diversity in all areas of work.....Read more...
An European computing centre or excellence is looking to hire an experienced facilities coordinator, supervisor or junior facilities manager to support the Facilities Manager in the procurement and delivery of all the services, contracts and projects required.
Skills
Facilities management and day to day delivery of hard and soft service including electrical, plumbing, heating, HVAC, reception and air conditioning services.
Permit experience.
Computer Literate, good knowledge and understanding of Microsoft office.
Responsibilities
Day to day point of contact for specialist service providers, contractors and access enquiries.
Raising quotes from contractors or suppliers and contractor callouts.
Review and action facilities work orders by obtaining quotes, raising orders, and delivering solutions to site.
Site inductions for new contractors, service providers etc.
Reception cover one lunchtime per week, holiday cover for all days
Assisting in meeting room and site set up.
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An European computing centre or excellence is looking to hire an experienced facilities coordinator, supervisor or junior facilities manager to support the Facilities Manager in the procurement and delivery of all the services, contracts and projects required.
Skills
Facilities management and day to day delivery of hard and soft service including electrical, plumbing, heating, HVAC, reception and air conditioning services.
Permit experience.
Computer Literate, good knowledge and understanding of Microsoft office.
Responsibilities
Day to day point of contact for specialist service providers, contractors and access enquiries.
Raising quotes from contractors or suppliers and contractor callouts.
Review and action facilities work orders by obtaining quotes, raising orders, and delivering solutions to site.
Site inductions for new contractors, service providers etc.
Reception cover one lunchtime per week, holiday cover for all days
Assisting in meeting room and site set up.
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Facilities Supervisor required to manage hard and soft facilities contractors and execute facility projects as designated by the Facilities Manager.
A European computing centre or excellence is looking to hire an experienced facilities coordinator, supervisor or junior facilities manager to support the Facilities Manager in the procurement and delivery of all the services, contracts and projects required.
Skills
Facilities management and day to day delivery of hard and soft service including electrical, plumbing, heating, HVAC, reception and air conditioning services.
Permit experience.
Computer Literate, good knowledge and understanding of Microsoft office.
Responsibilities
Day to day point of contact for specialist service providers, contractors and access enquiries.
Raising quotes from contractors or suppliers and contractor callouts.
Review and action facilities work orders by obtaining quotes, raising orders, and delivering solutions to site.
Site inductions for new contractors, service providers etc.
Reception cover one lunchtime per week, holiday cover for all days
Assisting in meeting room and site set up.
....Read more...
Facilities Supervisor required to manage hard and soft facilities contractors and execute facility projects as designated by the Facilities Manager.
A European computing centre or excellence is looking to hire an experienced facilities coordinator, supervisor or junior facilities manager to support the Facilities Manager in the procurement and delivery of all the services, contracts and projects required.
Skills
Facilities management and day to day delivery of hard and soft service including electrical, plumbing, heating, HVAC, reception and air conditioning services.
Permit experience.
Computer Literate, good knowledge and understanding of Microsoft office.
Responsibilities
Day to day point of contact for specialist service providers, contractors and access enquiries.
Raising quotes from contractors or suppliers and contractor callouts.
Review and action facilities work orders by obtaining quotes, raising orders, and delivering solutions to site.
Site inductions for new contractors, service providers etc.
Reception cover one lunchtime per week, holiday cover for all days
Assisting in meeting room and site set up.
....Read more...
Transport Manager, Delivery Company, Watford, Up to £50,000 plus benefits My client is a dynamic and growing delivery company based in North West London, committed to providing exceptional service to their customers. As they expand their operations, they are looking for a talented and experienced Transport Manager to lead their transport department, ensuring efficient and reliable delivery services across the region.Company Benefits
Competitive salary and benefits package.Opportunity to lead and shape the transport operations of a growing company.A supportive and collaborative working environment.Professional development and career growth opportunities.
Transport Manager responsibilities include:
Manage, lead, and motivate the transport team, including drivers and support staff.Oversee the maintenance, servicing, and scheduling of the vehicle fleet to ensure efficiency and reliability.Ensure all operations meet legal, regulatory, and health and safety requirements, including driver hours and tachograph compliance.Optimize delivery routes and schedules to improve efficiency and reduce costs while maintaining high service standards.Monitor and manage the transport department's budget, identifying opportunities for cost savings.Track and report on delivery performance metrics, identifying areas for improvement and implementing solutions.Work closely with other departments to ensure seamless operations and excellent customer service.Recruit, train, and develop team members to maintain high performance and safety standards.
The Ideal Transport Manager:
Proven experience as a Transport Manager or in a similar leadership role within the logistics or delivery industry.Strong knowledge of UK transport regulations and compliance requirements.Excellent organizational and problem-solving skills, with a focus on operational efficiency.Outstanding communication and leadership abilities, capable of inspiring and managing a team.Proficiency in route planning software and fleet management systems.A CPC (Certificate of Professional Competence) qualification is essential.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Transport Manager, Delivery Company, Oxford, Up to £50,000 plus benefits My client is a dynamic and growing delivery company based in North West London, committed to providing exceptional service to their customers. As they expand their operations, they are looking for a talented and experienced Transport Manager to lead their transport department, ensuring efficient and reliable delivery services across the region.Company Benefits
Competitive salary and benefits package.Opportunity to lead and shape the transport operations of a growing company.A supportive and collaborative working environment.Professional development and career growth opportunities.
Transport Manager responsibilities include:
Manage, lead, and motivate the transport team, including drivers and support staff.Oversee the maintenance, servicing, and scheduling of the vehicle fleet to ensure efficiency and reliability.Ensure all operations meet legal, regulatory, and health and safety requirements, including driver hours and tachograph compliance.Optimize delivery routes and schedules to improve efficiency and reduce costs while maintaining high service standards.Monitor and manage the transport department's budget, identifying opportunities for cost savings.Track and report on delivery performance metrics, identifying areas for improvement and implementing solutions.Work closely with other departments to ensure seamless operations and excellent customer service.Recruit, train, and develop team members to maintain high performance and safety standards.
The Ideal Transport Manager:
Proven experience as a Transport Manager or in a similar leadership role within the logistics or delivery industry.Strong knowledge of UK transport regulations and compliance requirements.Excellent organizational and problem-solving skills, with a focus on operational efficiency.Outstanding communication and leadership abilities, capable of inspiring and managing a team.Proficiency in route planning software and fleet management systems.A CPC (Certificate of Professional Competence) qualification is essential.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Service Care Solutions are seeking a reliable and customer-focused Driver/Fitter to join a Two-Man Crew responsible for distributing, fitting, and collecting complex medical equipment to members of the public. This role goes beyond deliveries: you will play an integral part in improving lives by providing essential equipment with care and professionalism.In this rewarding role, you will demonstrate initiative by supporting health colleagues, making low-level decisions on equipment distribution and fitting, and ensuring a seamless experience for service users.Your Key Responsibilities will include:
Deliver and fit complex medical equipment across the region while providing excellent customer service.
Make informed decisions regarding equipment distribution and fitting, amending plans where necessary and providing feedback.
Accurately complete all delivery, fitting, and collection paperwork to the required standard.
Operate handheld scanners correctly to ensure accurate records.
Carry out daily vehicle safety checks, including fluid levels, tyre pressure, and cleanliness.
Load and unload vehicles safely and efficiently while adhering to road safety and load-carrying standards.
Agree delivery schedules with the transport admin team and identify the most effective routes.
Maintain service KPIs for planned deliveries and collections.
Ensure returned equipment is booked back and stored appropriately.
Assist with warehouse operations as required.
Requirements
Physically fit to safely lift and carry equipment.
Full UK Driving Licence required.
Enhanced DBS disclosure required.
Uniform to be worn daily, with a professional attitude and appearance expected.
What We’re Looking For:
Experience:
Multi-drop van delivery, collection, and fitting experience.
Previous experience working with people with complex needs.
Customer-facing experience.
Familiarity with warehouse operations and delivery schedules.
Skills & Knowledge:
Problem-solving skills and the ability to think on your feet.
Strong geographical knowledge of the local area.
Effective communication and excellent driving skills.
Ability to operate handheld scanners and organise paperwork accurately.
Awareness of transport systems and infrastructure requirements.
Behaviours:
Empathetic and understanding of the needs of people with disabilities and older individuals.
Calm, reliable, and professional under pressure.
Adaptable to changing business demands.
Punctual, flexible, and committed to providing a high standard of service.
Qualifications:
Full UK Driving Licence.
GCSEs in English and Mathematics (Grade 9-4 or equivalent).
Willingness to undertake relevant training and personal development.
To apply for this role or to get more information, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.....Read more...
Accountant – Childrens Services Location: London Contract: Temporary (3 Months initial) Salary: £400-450 per day Start Date: ASAP Sector: Local Government *Hybrid Working* Contact: greg.waite@servicecare.org.uk
Job Description Service Care Finance are currently recruiting on behalf of a Local Authority in London for an Accountant to join their Childrens Services team on a temporary basis. The Accountant will support the significant service transformation to ensure that the current overspend is managed and mitigated, whilst supporting delivery of the saving programme. There is also line management for two Assistant Accountants.
Main Responsibilities:
Support the Group Manager in the delivery of sound financial advice on all matters within the directorate.
Support the significant service transformation to ensure that the current overspend is managed and mitigated, whilst supporting delivery of the saving programme.
Lead/support and take ownership for the sound financial planning, management, closure of account, project support & advice, management accounting, reporting, statutory/statistical returns (including returns to government departments and tax returns), and coordination of financial arrangements.
Play an active role in budget monitoring ensuring value is added throughout the process.
Support development of mitigations and being able to present information to senior colleagues.
Financial modelling and appraisal across a number of mini-projects.
Candidate Criteria
CCAB/CIMA Qualified Accountant with relevant PQE
Experience in Local Authority Finance, specifically within Childrens Services/Childrens Social Care
Experience of providing sound financial advice to senior members on budgets, projects, financial planning and returns
Experience of financial modelling and appraisal with high level analysis skills
Great communication skills and preferably management experience previously with the ability to work well on own initiative
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Client Delivery ManagerOur client is an innovative technology company specializing in cutting-edge digital solutions. They empower startups with Minimum Viable Products (MVPs) and support SMEs through transformative digital journeys.We are looking for a driven and detail-oriented Client Delivery Manager to join their growing team. In this key role, you will lead software development projects from concept to delivery, ensuring seamless collaboration between teams and exceeding client expectations. This role requires a balance of project management expertise and analytical problem-solving to drive success.Responsibilities
Oversee the end-to-end delivery of software development projects, managing timelines, tasks, and deliverables.Proactively identify and mitigate risks to maintain project momentum and budget alignment.Partner with clients to gather requirements and ensure their goals are achieved.Collaborate with in-house UI/UX designers and developers to create effective digital solutions.Regularly update clients and stakeholders on project progress, addressing feedback promptly.
Essential Skills and Experience
At least 2 years of relevant experience.Proven ability to manage projects with strong planning, scheduling, and risk mitigation skills.Sharp analytical skills to gather requirements, map processes, and define functional specifications.Exceptional interpersonal and communication skills to build trust and rapport with clients.Demonstrated ability to work effectively with diverse internal teams, including developers, designers, and sales.Familiarity with project management tools like ClickUp and enthusiasm for the technology sector.
Desirable Skills and Experience
Experience in the technology or software development sector.Knowledge of Agile project management methodologies, such as Scrum or Kanban.Awareness of UI/UX design principles and their impact on successful project delivery.Exposure to quality assurance and testing processes.
Personal Attributes
Strong verbal and written communication skills.Highly organized with excellent prioritization abilities.Detail-oriented and focused on delivering high-quality outcomes.Proactive, self-motivated, and solution-oriented.Collaborative team player who thrives in fast-paced environments.
Why Join?
Enjoy 25 days of holiday.Hybrid role with flexibility for client meetings, primarily office-based.
If you’re passionate about technology and dedicated to delivering exceptional client experiences, this is your opportunity to thrive in a dynamic and supportive environment.Other similar job titles
Project Delivery ManagerClient Success ManagerDelivery LeadCustomer Solutions ManagerEngagement ManagerDelivery Project ManagerImplementation ManagerTechnical Account ManagerProduct Delivery ManagerService Delivery ManagerProgram Manager - Client DeliveryClient Relationship ManagerCustomer Delivery SpecialistClient Operations ManagerDigital Project Manager
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Title: Warehouse Manager
Location: Naas, Kildare
We are currently recruiting a Warehouse Manager for our Kildare based client. The successful candidate will be responsible for leading and managing the Warehouse Team to ensure a first-time right delivery service and a high level of customer satisfaction.
This role involves developing efficient systems, exploring new technologies, building strong vendor relationships, monitoring performance, and ensuring the team meets its targets. The Warehouse Manager collaborates closely with the Head of Operations to drive efficiencies through continuous improvement.
Responsibilities:
Management of the Warehouse Team
Responsible for maintaining high-performance levels of warehouse-related processes and the ability to implement improvements where necessary
Build and maintain strong relationships with key vendors, regulatory bodies and service providers
Responsible for Warehouse delivery performance, meeting customer expectations and driving future demand
Responsible for delivery of Warehouse improvements, ensuring that actions are implemented on time and within budget
Leading people management, including staff recruitment and retention, performance appraisals, training and mentoring
Any other duties as may be required.
Requirements:
Relevant Qualification or 3 years strong experience in a similar role is essential
Strong leadership experience
End-to-end supply chain understanding
Strong customer focus
Hands on approach
Proficiency in CRM/ERP/WMS software and Microsoft Office Suite
SAP B1 experience an advantage
WMS development experience an advantage
GW....Read more...
Job Title – Revenues Manager
Location – Hybrid (Part office/Part working from home)
Contract – Temporary
Hours – Full-time
Pay: PAYE - £26.24 p/h | LTD - £31.33 p/h
Role Summary – We are recruiting for an experienced SRP Revenues Manager on behalf of a local authority. This role involves leading the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals. You will play a key role in ensuring performance targets are met, legislative requirements are adhered to, and service delivery is optimised.
Key Responsibilities:
Manage and coordinate the Revenues team to deliver an efficient and effective service.
Monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, ensuring resources are allocated effectively.
Complete and submit statutory government returns, such as CTB1, QRC, NNDR1, and NNDR3.
Maximise revenue collection by identifying new liabilities through inspections and ensuring they are actioned promptly.
Lead on the development and testing of core revenue systems and support new system implementations.
Maintain expert knowledge of legislation to provide guidance, manage complex cases, and represent the authority in court and tribunals.
Handle customer complaints and correspondence with external stakeholders, ensuring high standards of service delivery.
Develop and implement new processes and policies in response to legislative changes or service needs.
Requirements:
Professional qualification in a relevant subject (e.g., IRRV) with extensive management experience at a senior level.
Strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR.
Proven ability to manage performance, achieve targets, and contribute to statutory returns.
Excellent leadership and communication skills, with the ability to manage change and motivate a team.
Experience representing local authorities in court and tribunals.
Desirable Skills:
Knowledge of Council Tax Reduction and Housing Benefit legislation.
Experience with revenues and benefits systems, ideally NEC.
Awareness of vulnerable groups’ needs and diversity considerations in service delivery.
If this sounds like the next step in your career, we would love to hear from you. Please send your CV for immediate consideration.
For more information, feel free to contact George at Service Care Solutions on 01772 208 966 01772 208 966 or email George.Westhead@servicecare.org.uk.
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Job Title: Service Designer
Salary: £500 LTD Umbrella Per Day
Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Preston, PR1 | Remote Start Date: ASAP Work Pattern: 09:00am – 17:00pm
We are seeking a talented Service Designer to lead the creation of a comprehensive Service Design Pack for our client’s Oracle Fusion system. Working within our client’s Digital Services team, this role is pivotal in ensuring seamless system delivery and maintaining operational excellence.
Key Duties and Responsibilities:
Develop a detailed Service Design Pack for the Oracle Fusion system.
Collaborate with business colleagues to define responsibilities and establish SLAs.
Identify and address documentation gaps.
Conduct requirements gathering to align technical and customer needs.
Oversee key processes, including:
Change management
Test management
Risk and defect management
Qualifications and Experience:
Proven experience in Service Design, with a focus on Oracle Fusion systems preferred.
Strong skills in documentation, requirement analysis, and stakeholder collaboration.
Demonstrable expertise in change management and test management processes.
Ability to identify and mitigate risks effectively.
Solid technical and operational understanding of service delivery systems.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Workstream Project Manager
Location: Gloucestershire
Contract: Temporary (5 month initial)
Rate: £450 - £500 Per Day Umbrella
Start date: ASAP
*Hybrid Working – 1 day a week in office*
Contact: miraj.hussen@servicecare.org.uk
Job Description
Service Care Solutions is recruiting on behalf of a Local Authority in Gloucestershire for a dedicated Workstream Project Manager to join the team on a temporary basis. This key role offers the opportunity to manage the technical workstream within the final phases of the GCC One SAP Programme. The successful candidate will play a vital part in driving the successful delivery of the new ERP system, ensuring alignment with programme milestones, and facilitating seamless communication across workstreams to enhance service delivery and efficiency within the Council.
Main responsibilities
Develop and manage the project plan using Microsoft Project (MSP) to ensure alignment with programme milestones.
Oversee RAID management, identifying and resolving risks, actions, issues, and dependencies.
Ensure compliance with programme governance, preparing highlight reports and board agendas.
Collaborate with technical leads, workstream managers, and stakeholders to deliver project objectives.
Manage critical delivery phases, including UAT, cutover, and go-live activities.
Candidate Requirements
Proven project management experience, ideally within a technical project or programme.
Strong knowledge of RAID management and project management disciplines.
Excellent proficiency in Microsoft Project (MSP) and integrating multiple MSP plans, with analysis and reporting skills.
Experience managing a workstream within a larger technology programme (desirable).
Strong communication skills, with experience engaging senior stakeholders; local authority experience is a plus.
If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Finance Business Partner Housing Sector Permanent Role Flexible Working HoursNewcastle based – 2 days from the office per week £50,000 Salary + BenefitsJob PurposeTo support the Senior Business Partner in the effective delivery, development and management of the highest possible standard of financial services, providing support and financial advice for the business. This role will have a specific focus on the activities of the Growth and Business Development Directorate, to include analysis and reporting on Homes England strategic partnership returns and cashflow programming surrounding new homes development & asset improvement programmes. Your remit for the role will include Cash management of detailed development cashflows, supporting the reporting against the development programme budget and finally to assist in development programme budgetsMain responsibilities
Contribute to the future direction and success of the Directorate through the delivery of insightful high quality financial services.
Provide effective leadership and management for people, creating an environment that enables everyone in the Finance Team to perform at their best.
Develop and maintain key external relationships with all relevant bodies (where appropriate), networking effectively within the finance arena, in support of the Group’s treasury, development and asset management strategies.
Act as a role model for the Group’s values and culture, developing and embedding a coaching style of leadership that engages people in the delivery of group-wide and team objectives.
Embed structural and cultural business change and service improvement, through collaboration and development of service strategies and plans.
Responsible for maintaining and reconciling cash flow forecasts for the development programme.
Provide Finance Business Partnering role to the Growth and Business Development Directorate including the Development Delivery team by supporting this team to deliver their Development Programme. Provide support in organising training and advice on specific market knowledge as and when it arises.
Support on the annual budget reporting process for GBD focusing on the development programme, in line with business strategies, meeting the timescales as determined by Management and the Board. To be proactive in the development of the budget, to ensure the robustness and efficiency of the process.
To support the Development Delivery Team with appraisals of new schemes and to support on the annual update of the Investment Appraisal Template.
To assist in maintaining a model in respect of rent calculations to determine the expected annual rent increases due to development activity.
Assist with the submission of auditable data to Homes England under the terms of our strategic partnership agreement as required and in line with agreed deadlines.
Maintaining a system for reconciling actual development spend against cashflow forecasts.
Providing advice and guidance to the development team on correct use of financial controls including invoicing, purchase orders and VAT.
Deliver financially viable and economically effective products and services, seeking to maximise resources and social value.
Develop and implement operational policies and procedures for your service area/s to ensure compliance with current regulatory guidance, legislation and best practice.
Ensure that risks within the directorate’s activities are identified, removed or minimised.
If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969....Read more...
Job Title: CAMHS Team Leader
Location: Coventry NHS Hours: Full-time, Monday to Friday, 09:00–17:00 Pay: £31 Ltd per hour (paid weekly via umbrella company)
Role Overview:
Service Care Solutions are recruiting for a CAMHS Team Leader to work within a Coventry-based NHS team. The role involves leading and managing a Child and Adolescent Mental Health Service (CAMHS) team, ensuring high-quality service delivery, efficient team management, and effective collaboration with internal and external stakeholders.
Key Responsibilities:
Operational Management:
Take responsibility for the day-to-day operational management of the identified CAMHS team.
Oversee patient care, team activities, performance, quality, and staffing matters.
Ensure services meet agreed performance and quality targets within the allocated budget.
Support and drive the implementation of cost improvement initiatives.
Transformational Change:
Contribute to the delivery of the transformational change programme for the Child and Family Services business unit.
Develop a more integrated and multi-professional workforce to improve service delivery.
Staff and Team Management:
Manage and support team members, ensuring high standards of professional conduct and performance.
Provide guidance, supervision, and leadership to foster team cohesion and professional development.
Partnership Working:
Establish and maintain effective partnerships with key external services, including:
Social care
Acute sectors
Key third-sector organisations
Work collaboratively to enable the delivery of shared outcomes for children and families.
Required Skills and Qualifications:
Communication:
Demonstrated ability to present complex information clearly and effectively to a range of audiences, both internal and external.
Strong verbal and written communication skills, including the ability to translate technical or clinical data into accessible formats.
Relationship Management:
Proven experience in establishing and maintaining effective working relationships across organisational and professional boundaries.
Demonstrated ability to collaborate with multidisciplinary teams and external stakeholders.
Conflict Resolution:
Strong conflict resolution skills, with the ability to handle challenging situations professionally and constructively.
Desirable Attributes:
Previous leadership or team management experience in a CAMHS or similar healthcare setting.
Knowledge of the NHS and its operational frameworks.
Why Join Us?
Be part of a dynamic and impactful team driving change in child and family mental health services.
Gain experience in a leading NHS trust with opportunities for professional growth.
How to Apply:
If this role is of interest to you, please send your CV to andrew.wiles@servicecare.org.uk.....Read more...
An amazing new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home service based in Sudbury, Suffolk area. You will be working for one of UK's leading health care providers
This care home offers nursing care for people who have complex medical needs, and 24-hour nursing dementia care provided by specialist teams trained in the complexities of looking after those living with dementia, who may also have other long-term medical conditions
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6525
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a motivated Hospitality Manager to work in an exceptional nursing home based in the Norfolk area. You will be working for one of UK’s leading healthcare providers
This service provides exceptional, specialised care for those in need of residential, nursing and dementia care and offers a peaceful and comfortable haven for all residents
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6654
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Service Care Solutions have a vacancy for a Refuse Collector to join a local authority working out of Huddersfield on an ongoing temporary contract.Key responsibilities in the role will include:
Collect refuse from bins or bags presented at designated collection points or from households that require assisted support.
Return bins without causing obstruction in line with expectations.
Collect garden, other bagged waste, bulky items; assist with skip collections and provision of liners as required
Report any accidents, faults or repair needs promptly.
Commitment to a work pattern which reflects service delivery needs.
Complete timesheets, accident books or other records in a timely manner.
Undertaking other cleaning duties, support waste sort arrangements and delivery of new bins as required.
Skills and experience:
Experience of carrying out physical demanding work.
Numeracy and literacy skills to complete basic documentation.
Works well alone or as part of a team.
Able to work outdoors in all weather conditions.
Working hours: Monday to Thursday working from 7am-5pmFor more information on this role and to apply, please contact Prakash by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.....Read more...
A brilliant new job opportunity has arisen for a motivated Hospitality Manager to work in an exceptional care home based in the Eye, Suffolk area. You will be working for one of UK's leading health care providers
This special care home is a purpose built unit for residents who have dementia. It is a converted Victorian country house with accommodation
**To be considered for this position you must have a Minimum of 3 years of experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6113
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for an experienced Hospitality Manager to work in an exceptional care home based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providers
A luxury care home, designed for resident wellbeing, it boasts beautifully appointed bedrooms and expansive living spaces. Ensuring that every detail is meticulously crafted to provide the highest standard of care and living
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6880
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Thetford, Norfolk area. You will be working for one of UK's leading health care providers
This is a purpose built care home designed for older people requiring general or dementia residential and nursing care
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6769
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Work in both accounts and service departments.
Answer telephone calls promptly.
Advise engineers of sites to attend by telephone and email.
Liase with customers ref booking dates/times for our engineers attendance.
Use simpro for all job placements, parts purcashing and customer/supplier invoicing.
Use excel and word to record jobs attended by date and engineer.
Use microsoft outlook to email customers and engineers.
Prepare invoices and estimates from jobsheets completed by engineers.
Take debit/credit card payments over the telephone via a virtual terminal.
Administer contract customer servicing paperwork.
Package up boxes and arrange collection and delivery via various couriers currently used.
Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required.
Accept delivery, unpack, check delivery note and put away in related stores.
Fillling of invoices, job faxes/emails, remittances, purchase invoices.
Attend all relevent training courses.
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business AdministratorAlongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behavioursEvidence will be collated within a portfolio of evidenceTo achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Filton Campus of SGS CollegeThe apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:There are future prospects within the company to develop further.Employer Description:13 Dean Court,
Dean Road,
Yate
BS37 5NJWorking Hours :40 hours per week Monday -Friday
Occasional covering emergency phone on weekday eve/weekendSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Finance Manager
Childrens Services Local Authority Cheshire Crewe Based Hybrid Working Available Monday to Friday 09:00-16:20 37 Hours per week £38-£40ph UmbrellaJob PurposeThe role involves leading and managing the Finance Business Partnering service within the Council, providing specialist support and advice to Childrens Services Directors and Senior Managers. The primary responsibility is to oversee the delivery of a comprehensive professional advisory, management accounting, and financial reporting function, ensuring that financial management standards are met and high customer satisfaction is achieved.Main responsibilities
Provide specialist support and advice to Children’s Services Directors and Senior Managers in areas like financial planning, budgeting, in-year forecasting, and year-end reporting.
Manage the delivery of commercial financial services to schools, ensuring effective budget planning and adherence to financial management standards. Provide training and support to primary, secondary, special, and academy schools.
Lead delivery of financial consultancy services, offering research, analysis, and professional advice on major change and transformational projects within Children’s Services and related partnerships.
Oversee the development and sustainability of the Medium Term Financial Strategy, annual budgeting, financial performance monitoring, and year-end reporting.
Provide financial advice and support to corporate and front-line budget managers, ensuring alignment with long-term financial strategies and business cases.
Offer financial advice during committee meetings, including report writing, pre-briefing committee members, and ensuring financial decisions are accurately reflected in Council systems.
Maintain systems for budget monitoring, reporting accurate financial information, highlighting variations from approved budgets, and investigating resolutions.
Advise on corporate financial policies and practices, including finance procedure rules, and contribute to the development of relevant service standards.
Lead, motivate, and support finance team development, conduct performance appraisals, identify training needs, and promote professional growth.
Advocate for improvements in budget monitoring, forecasting processes, and financial information systems to enhance financial management capabilities across the Council.
Manage the development and promotion of financial systems, providing training and coaching to senior management and service budget managers to meet their budget management responsibilities.
Contribute to the Council’s stewardship and governance framework, ensuring effective resource management, accountability, and compliance with statutory obligations.
Foster a culture of innovation and well-managed risk-taking to provide public value while being responsive to the needs of service users, residents, and businesses.
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969....Read more...
Job Title: Generic Administration Assistant (Admin and Clerical) Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 18.50 Hours Per Week Type: Temporary Ongoing Location: Newton Abbot, TQ12 Start Date: ASAP Work Pattern: Monday & Tuesday | 09:00 – 17:00pm Join a dynamic and customer-focused team, contributing to the day-to-day administration within the Service Delivery and Improvement department. This role is pivotal in ensuring the smooth operation of administrative functions while supporting exceptional customer service.Key Duties and Responsibilities:
Undertake assigned administrative tasks to completion, addressing issues as they arise and ensuring deadlines are met.
Serve as the first point of contact for the department, providing guidance and resolving inquiries via phone, email, or in person.
Manage incoming and outgoing correspondence, including post, scanning, filing, and indexing documents.
Maintain and update customer records across multiple systems, ensuring accuracy and compliance with Council policies.
Process applications and complaints, adhering to Council procedures and quality standards.
Operate contact center technologies and other systems to effectively manage and document customer interactions.
Promote the Council’s equality, diversity, and data protection objectives in all aspects of work.
Qualifications and Experience:
A Level 2 qualification in administration or equivalent.
Proven experience in administrative roles, ideally within local government or public services.
Proficiency in Microsoft Office and other IT systems.
High standard of written and oral communication skills.
Understanding of data protection principles and a customer-focused approach to service delivery.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
