Infrastructure and EUC Manager – Hybrid – Birmingham
Hybrid – Birmingham 3x days per week
The salary on offer for this role is £54,500 plus 20% flex fund
Infrastructure and EUC Manager required for our leading client based in Central Birmingham. Sitting within the Platforms & Operations function, you’ll lead the delivery, maintenance and availability of infrastructure and workplace services – from end-user computing and digital workspaces to meeting room technology. This is a unique opportunity to oversee supplier resources, drive innovation and ensure seamless IT operations that enable organisational success.
Key Responsibilities:
Design and Manage IT Platforms: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, ensuring services meet business objectives, financial targets, and supplier performance standards.
Plan and Implement Solutions: Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure and workplace components, aligning with service expectations, security requirements, and quality standards.
Deliver Core Services: Support the design and delivery of infrastructure (compute, cloud, network) and workplace services (end-user computing, digital workspace, meeting rooms) in line with agreed support models and compliance requirements.
Manage Suppliers and Resources: Direct and manage supplier teams and internal resources to ensure delivery of capabilities within agreed SLAs, KPIs, and targets.
Problem Resolution: Anticipate, investigate, and resolve issues in systems and services, developing effective solutions to maintain service continuity.
Key Skills:
Technology Service Management: Ability to manage technology-based services to meet organisational needs.
IT Infrastructure Expertise: Skilled in deploying, configuring, and operating IT infrastructure, including cloud systems and networking (O365/Azure)
Operations Management: Experience supporting IT operations to ensure successful delivery of infrastructure and workplace services.
Familiarity with delivery methodologies (e.g., Agile, Waterfall, Lean) and their integration into IT projects.
Supplier Management: Ability to manage supplier performance, balancing cost, efficiency, and service quality.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
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Provide on-site field support to customers including installation, and servicing and repairing systems and equipment. Verify and approve operational quality of system equipment
Coordinate IT equipment procurement, including ordering, tracking deliveries, and maintaining inventory records
Liaise with external IT providers to coordinate services, maintenance, and technical support
Ensure equipment is properly prepared for new users
Support maintenance of accurate inventories of all IT equipment, including telephones, laptops, tablets, and peripherals
Update equipment records when devices are reallocated between staff members
Log and monitor all IT support tickets, ensuring timely response and resolution
Contribute to maintaining IT security, compliance, and best practice procedures
Resolve customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assist in investigating and resolving complex installations and maintenance matters of significance
Instruct customers in the operation and maintenance of systems/equipment
Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting
Act as a liaison with customers on administrative and technical matters for assigned projects
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Potential opportunity to secure a permanent company position after successful completion of the two-year programme.Employer Description:Citizens Advice Leicestershire is an independent and local non-profit organisation. Our purpose is “Sharing knowledge to transform lives”. By listening to the needs of our communities and clients, we act to provide accessible, high-quality information, advice and education to anyone who needs it. We empower individuals with the tools and support they need to build resilience and thrive. By working in partnership with national and local organisations, we’re able to advocate for a fairer society, amplifying the voices of those often unheard.
We demonstrate and uphold our values, “We Care, We Help, We Excel, We Challenge”, to achieve positive outcomes for the people we help.Working Hours :Days and shifts to be confirmed.Skills: Customer care skills,Team working....Read more...
Project Manager
Ilford
£45,000- £50,000 +Training + Stability +Travel Covered +Bonus + Low Staff Turnover +Flexibility+ Appreciation + Pension+Holidays+ Monday- Friday + Package
This Project Manager role offers a rare combination of job stability, flexibility, and genuinely rewarding work within the entertainment sector. You’ll enjoy a supportive team environment, paid travel, strong job security, and clear progression opportunities, all within a company that values people, personality, and expertise—not just numbers.
Working across music, television, film, and live events, you’ll manage high-profile technical projects involving specialist lifting and rigging equipment for major production clients. The company has been established since the 1990s and is highly regarded for its reliability, friendly culture, and long-standing client relationships. Due to continued growth and a strong project pipeline, they are expanding their project delivery team and investing in training and development.
The Role Of The Project Manager Will Include:* Leading the delivery of rigging and lifting projects from planning to handover
* Managing rigging teams and coordinating on-site operations
* Liaising directly with clients in fast-paced environments
* Producing lifting plans, RAMS, and ensuring full compliance with LEEA and HSE
The Successful Project Manager Will Have:
* A background in rigging (Entertainment sector preferred)
*LEEA Qualified
* Good knowledge of lifting regulations and safety compliance (LOLER)
* Ability to commute to the office In the London
Please apply or call Maia on 07537154330 for immediate consideration
Keywords: Project Manager, Rigging, Entertainment Rigging, Film Rigging, TV Rigging, Events Rigging, Festival Rigging, Lifting Projects, Lifting Operations, Site-Based Projects, RAMS, Lifting Plans, HSE Compliance, LEEA, Safety Compliance, Team Management, On-Site Coordination, Client Liaison, Project Delivery, Logistics Management, High-Profile Projects, Technical Leadership, Live Events, Production Rigging, Event Production, Film Production, TV Production, Hands-On Leadership, London, Stratford, Ilford, Barking, Dagenham, Romford, Leyton, Leytonstone, Walthamstow, Forest Gate, Plaistow, East Ham, Upton Park, Manor Park, Canning Town, Beckton, Custom House, Hackney, Hackney Wick, Bow, Mile End, Bethnal Green, Shoreditch, Whitechapel, Poplar, Canary Wharf, Aldgate East, Stepney Green, Tower Hamlets, Newham, Redbridge
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of
Future Engineering Recruitment Ltd are that of an Employment Agency.
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ElectricianThetford Area – full UK driving licence essential – company vehicle/fuel card providedFull TimeSalary dependent on experienceAbout the companyA growing and well-respected building services provider specialising in insurance repairs, restoration, and maintenance is looking to expand its skilled team. Working on behalf of leading insurers, the company delivers high quality repair solutions to domestic properties across Norfolk and Suffolk. With a strong pipeline of work and a focus on doing things properly, this is a business that values quality, reliability, and its people.About the opportunity An opportunity has arisen for an experienced Electrician to join the team on a full time, permanent basis. The role offers steady work, clear expectations, and the chance to take pride in completing jobs to a consistently high standard. You will be working mainly in occupied homes, carrying out electrical works linked to insurance claims and property restoration.Responsibilities include but not limited to:-
Completing domestic electrical repairs, testing, and installationsWorking on insurance related repair and restoration projectsEnsuring all work meets current regulations and company standardsProviding a professional and reassuring service to customersKeeping accurate records and updating the team on job progress
Skills and Experience:-
Strong background in domestic electrical workSound knowledge of current electrical regulationsAbility to work independently and manage your own workloadA conscientious approach with high attention to detailFull UK driving licence
What is on offer:-
Full time, permanent employment with long term securityExcellent rates of pay depending on experienceCompany vehicle and fuel card28 days annual leave including bank holidaysCompany pension scheme
If you are an Electrician looking for stable work with a company that values quality and professionalism, we would like to hear from you. Apply now with your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
A rapidly expanding organisation in the financial services sector is seeking a hands-on and experienced Anaplan Developer to join its FP&A team. This is an excellent opportunity to take full ownership of Anaplan development and help establish a centre of excellence within a forward-thinking finance function.Role Overview: The Anaplan Developer will be responsible for enhancing and maintaining the Anaplan environment, supporting financial forecasting and reporting needs across the business. This is a high-impact role involving cross-functional collaboration, continuous system improvement, and user engagement.Key Responsibilities:
Lead the ongoing development and optimisation of Anaplan models in line with changing business requirements
Partner with Finance Business Partners and key stakeholders to expand Anaplan use cases
Align Anaplan architecture with wider data strategy and M&A activity
Ensure accurate data flows and integration with systems such as NetSuite, HiBob, and data warehouses
Maintain data integrity, user access controls, and system security
Build UX dashboards to support end-user adoption and insight
Deliver tailored training and documentation to Anaplan users
Contribute to cross-departmental finance projects as required
Candidate Profile:
3+ years of experience as an Anaplan Model Builder (Master Anaplanner or Solution Architect preferred)
Strong understanding of financial forecasting and reporting
Skilled in AnaplanXL, ADO, Workflow, and integration tools
Excellent Excel and data modelling skills
Strong communicator with experience engaging senior stakeholders
Background in FP&A or financial systems highly desirable
Experience in financial services beneficial
ACA / ACCA / CIMA qualification preferred
Power BI, MS Access, SQL and data warehouse familiarity advantageous
This is a fantastic opportunity for an Anaplan expert to lead development in a dynamic environment, working closely with senior leaders to support strategic decision-making.....Read more...
Key Responsibilities
Accountabilities:
To provide IT support, using telephone, remote access and/or by attending site, to our nurseries and support services
To ensure all our nurseries have adequate Wi-Fi and communications responding quickly to any issues arising
To respond to requests for IT support, maintaining records on work undertaken, as and when required
To respond sensitively and professionally in supporting and maintaining good relationships with colleagues and all contacts who work in partnership with the Company
To carry out routine network maintenance tasks, e.g. maintaining user network accounts, including email accounts, installing hardware and software as necessary, maintaining computer peripheral equipment such as printers and scanners, checking and configuring new computer equipment for users, ensuring anti-virus software is installed on all devices, etc.
To assist in the maintenance and support of all management information and finance systems and associated modules
To proactively support the adoption of new technologies, as appropriate
To assist with the installation and testing of new software and making the software available to appropriate users
To be familiar with all Health and Safety issues relating to the use of IT equipment, raise any Health and Safety concerns
To be aware of, and work within the Company's Health and Safety policies, relating to the working environment and building security, reporting any issues promptly
To work within the provisions of the Data Protection Act 1998 & GDPR 2018, observing strict confidentiality in relation to all aspects of work undertaken
To contribute to a risk assessment around the use of equipment
Maintain an update asset register of all hardware
To maintain/update IT audit of all hardware and software, and particularly licences associated with the hardware. Be responsible for ensuring the organisation always has legal licences for software used
Travel to nurseries for the proper performance of these duties to be undertaken from time to time
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required
Training Outcome:
Ongoing training and development
Employer Description:At Partou, childcare is more than just a job; it's a journey - one where every child leads us in a unique new direction. As part of the largest childcare group in the Netherlands, we have access to world-leading research, resources, and expertise to help you develop your skills and create a positive impact on the development of the next generation, as they lead us into a better future.Working Hours :Monday to Friday (09:00- 17:00)Skills: Team Working,Organisation Skills....Read more...
Key responsibilities include:
Dealing with members and potential members in a friendly, professional and ethical way by: phone, email, text, writing and in person
Review documents provided by members, being aware of potentially fraudulent activity following training and guidance provided
Accurately verify and store correctly relevant documentation
Making decisions to accept documentation provided
Access member accounts with attention to security controls, to protect the confidentiality of member data
Ensure accurate notes are recorded after interaction with members
Dealing with member enquiries and requests, such as:
- Account opening/changes
- Savings deposits
- Savings withdrawals
- Payroll changes
- Loan applications
- Inputting data into computer systems
- Processing incoming mail
- Preparing post for despatch
Personal Specification:
High standard of verbal and written communication skills
Confident in dealing with members by phone, in writing and in person
Confident in dealing with vulnerabilities over the phone
Organise and prioritise own workload
Ability to give each task the right attention to detail
Pro-active in delivering high levels of Customer Service
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:One of the largest Credit Unions in the UK, with over 34,000 members. They specialise in working with businesses to help their employees save money with different saving accounts available, as well as offering loans. The Member Services Phone Administrator is responsible for ensuring all members and potential members receive a high-quality experience when dealing with the credit union. You ensure that all members are treated fairly and are provided with accurate and timely information regarding their accounts with us. You ensure that member requests are processed both securely and promptly. In this role you'll be delivering an excellent customer experience, and no day will be the same. You'll be talking to a range of members over the phone, handling queries, updating information, processing membership information and making changes on the company software; always ensuring administrative tasks are dealt with effectively. You work with high standards and ensure that we keep our members needs at the heart of what we do.Working Hours :Monday to Friday, 09:00 - 17:00 and 1 Saturday a month, 09:00 - 13:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
Key Responsibilities
Accountabilities
· To provide IT support, using telephone, remote access and/or by attending site, to our nurseries and support services.
· To ensure all our nurseries have adequate Wi-Fi and communications responding quickly to any issues arising.
· To respond to requests for IT support, maintaining records on work undertaken, as and when required.
· To respond sensitively and professionally in supporting and maintaining good relationships with colleagues and all contacts who work in partnership with the Company.
· To carry out routine network maintenance tasks, e.g. maintaining user network accounts, including email accounts, installing hardware and software as necessary, maintaining computer peripheral equipment such as printers and scanners, checking and configuring new computer equipment for users, ensuring anti-virus software is installed on all devices, etc.
· To assist in the maintenance and support of all management information and finance systems and associated modules.
· To proactively support the adoption of new technologies, as appropriate.
· To assist with the installation and testing of new software and making the software available to appropriate users.
· To be familiar with all Health and Safety issues relating to the use of IT equipment, raise any Health and Safety concerns.
· To be aware of, and work within the Company’s Health and Safety policies, relating to the working environment and building security, reporting any issues promptly.
· To work within the provisions of the Data Protection Act 1998 & GDPR 2018, observing strict confidentiality in relation to all aspects of work undertaken.
· To contribute to a risk assessment around the use of equipment
· Maintain an update asset register of all hardware.
· To maintain/update IT audit of all hardware and software, and particularly licences associated with the hardware. Be responsible for ensuring the organisation always has legal licences for software used.
· Travel to nurseries for the proper performance of these duties to be undertaken from time to time.Training Outcome:Ongoing training and developmentEmployer Description:At Partou, childcare is more than just a job; it's a journey – one where every child leads us in a unique new direction. As part of the largest childcare group in the Netherlands, we have access to world-leading research, resources, and expertise to help you develop your skills and create a positive impact on the development of the next generation, as they lead us into a better future.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Facilities Management:
Act as the first point of contact for office maintenance, repairs, and general building issues
Liaise with landlords, service providers, and contractors as required
Oversee office H&S compliance, including regular checks and documentation (fire safety, first aid kits, risk assessments)
Coordinate office cleaning schedules and ensure standards are met
Monitor and replenish stock of office supplies, kitchen supplies, and equipment Office Administration:
Manage post and deliveries between both offices
Coordinate desk booking systems and general office layout/space planning
Organise recycling, waste removal, and environmental initiatives
Maintain accurate records of keys, access cards, and security systems
Support with meeting room setup, staff events, and facilities for visitors
General Coordination:
Maintain an up-to-date vendor/supplier contact list
Track facilities spend against budget and flag anomalies or cost-saving opportunities
Provide ad hoc admin support for office projects or business services initiatives
Act as liaison between departments to address facilities or office-related needs
Ensure continuity of office functions during absence or peak periods Key Skills & Attributes:
Excellent organisational and communication skills
Proactive and able to work independently
Comfortable managing tasks across multiple locations
Strong attention to detail and ability to prioritise
Experience in facilities, office admin, or operations support preferred
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on Teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration. Training Outcome:You will have developed the skills, knowledge, and confidence required for a future career in facilities management.Employer Description:Seriously Fun Business helps Coaches, Consultants, Speakers, Trainers, Authors and other 'Experts' to get the support they need to grow their business empire.Working Hours :30 hours per week including 6 hours per week for off-the-job learning. Exact days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Reliable,Commitment to personal growth,Professional,Respect Confidentiality,Prioritise Tasks,IT Systems for facilities,Health & Safety knowledge,Basics of building Management,Manage maintenance requests....Read more...
Software Tester / QA Engineer - £35,000 PA
Southampton – hybrid working
We are working with a well-established technology organisation to recruit an experienced Software Tester / QA Engineer to support the delivery of customer-facing systems and core software products.
This role sits within a professional services environment and will involve testing both standard solutions and customer-specific implementations. You will work closely with developers, project managers and technical teams to ensure systems meet quality standards prior to release and go-live.
As a Software Tester, you will be responsible for ensuring software quality through effective manual and automated testing. You will contribute to improving testing processes, support customer UAT and play an active role in identifying and resolving defects before systems are deployed.
Key responsibilities:
• Executing software testing on customer systems prior to installation and go-live
• Designing, writing and maintaining manual and automated test scripts
• Creating and maintaining test plans, test cases and supporting documentation
• Working closely with development and technical teams to identify, log and resolve defects
• Creating test data to support system testing
• Supporting user acceptance testing and providing go-live support to customers
• Contributing to the continuous improvement of testing standards, tools and methodologies
• Providing guidance to customers during UAT and test planning where required
• Supporting internal product and development testing as needed
Requirements:
• Previous experience in a Software Testing / QA role
• Strong hands-on experience with manual testing
• Experience designing and maintaining test documentation
• Familiarity with Windows Client and Server environments
• Experience using Microsoft Office applications
Any experience with the following will be highly advantageous:
• ISTQB Foundation or Advanced certification
• Experience with test automation tools and frameworks (Ranorex, Selenium or similar)
• Exposure to C#, Java, or other object-oriented programming languages
• Experience with SQL Server and/or Oracle databases, including querying and data validation
• Experience using source control tools such as TFS or Git
• Understanding of network architecture, IT security and Active Directory
• Experience within document management, OCR or enterprise systems environments
The role may involve UK and occasional international travel
Hybrid working once passed probation, 1-2 days per week on site.
This is an excellent opportunity for a Software Tester looking to work on varied, customer-facing projects within a stable and growing organisation.....Read more...
Fullstack .NET Developer – SaaS / Cloud Platform – Schörfling, Austria / Hybrid
(Key skills: .NET Developer, Full Stack Development, C#, .NET Core / .NET 8, Angular, TypeScript, JavaScript, AWS, RESTful APIs, Microservices, SQL/NoSQL, Git, Agile, CI/CD, Front-end & Back-end, .NET Developer)
Are you an experienced Full Stack Developer who enjoys building reliable, high-quality web applications from frontend to backend? Do you thrive in dynamic environments where innovation, collaboration and technical excellence are at the heart of the technology culture? If so, this could be your next opportunity.
Our client, an international SaaS technology business expanding its Austrian footprint, is seeking a Full Stack Developer to join their product engineering team. You’ll work on developing and enhancing robust web applications that form the core of their SaaS offering — collaborating closely with product owners, UX designers and fellow engineers to deliver modern, maintainable solutions.
As a Full Stack Developer, you will be responsible for both frontend and backend application work. On the backend you’ll build reliable, testable services and APIs using C# and .NET Core / .NET 8, ensuring solid architecture, performance and security. On the frontend you’ll create engaging, responsive user experiences using Angular, TypeScript and modern JavaScript patterns. You’ll collaborate across the stack to extend data models, build independently testable components and contribute to a scalable, maintainable codebase.
This role also requires excellent version control proficiency with Git, and experience working collaboratively in Agile teams. You’ll participate in sprint planning, reviews, and retrospectives, helping refine requirements, improve delivery practices, and share knowledge with peers. Working with cloud infrastructure such as AWS, you’ll help ensure deployments are smooth, environments are monitored and performance aligns with both business and customer expectations.
Our ideal candidate has a proactive work ethic with a desire to tackle challenges and see projects through from concept to completion. You’ll value usability, performance and a forward-thinking, maintainable architecture. You’re comfortable learning new technologies and have strong communication skills that allow you to work effectively across teams.
This is an exciting opportunity to join a collaborative SaaS engineering organisation that values flexibility, innovation, and quality. You’ll have the chance to work on a diverse technical stack, help shape product direction, and contribute to solutions that deliver real value to customers worldwide.
Location: Schörfling, Austria/ Hybrid working
Salary: €60,000 – €90,000 + Bonus + Benefits
Applicants must have the right to work in the Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
Role Overview We’re looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn how a professional service desk operates.
What You’ll Do (with support and training)
Answer customer queries by phone, email and remote support tools
Log tickets in our system and keep them up to date
Help to troubleshoot basic IT issues (passwords, email, printers, connectivity, etc.)
Work alongside experienced 1st and 2nd line engineers and learn from them
Help provide clear, friendly customer service at all times
As you progress, you’ll start to learn about:
Windows 10/11 and basic server concepts
Office 365 / Microsoft 365
Basic networking and security
Remote support tools and cloud services
About You You don’t need prior IT work experience – just the right attitude. We’re looking for someone who:
Has a genuine interest in IT and technology
Enjoys solving problems and helping people
Communicates clearly and politely
Pays attention to detail and is willing to learn
Works well as part of a team
Basic computer skills (using Windows, Office, email, browsers) are important. Any IT studies, hobbies, or home projects are a bonus.Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Lily is The Home of Digital Transformation. We are a multi-award-winning Managed Service Provider of IT and Communications solutions for businesses. We deliver a wide range of innovative solutions to small, medium and large enterprises across the UK, enabling them to future-proof their operations while reducing costs, increasing revenue, and improving efficiency.
At Lily, we are proud of our fast-paced, high-performance culture. We live by our core values: Passion, Performance, Inspiration and Integrity. If you thrive in a dynamic environment where challenges are embraced, success is celebrated, and growth is constant, then Lily is the place for you.Working Hours :Monday- Friday, between 9.00am- 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Your main jobs and duties will include:
Provide confidential, secure, and efficient support to the Data and Finance Officers in the Special Educational Needs (SEN) Team
Assist with IT systems including emails, spreadsheets, databases, and Microsoft applications to produce reports and maintain records
Collect, collate, and manage data and financial information as directed
Maintain accurate electronic filing systems and log information on the Synergy system
Carry out data entry and financial entries under supervision
Provide technical support and assistance where appropriate
Understand and apply the Council’s financial policies
Maintain accurate financial records, spreadsheets, and budget reports
Prioritise workload effectively to meet deadlines and ensure work meets council standards, regulations, and legislation
Uphold confidentiality at all times in line with the Council’s Code of Conduct and GDPR
Promote equality, inclusivity, and sensitivity to the needs of disadvantaged groups, acting as a role model in line with the Equalities Act 2010
Undertake other duties as required to support the objectives of the Thematic Area, appropriate to grade and ability
Carry out responsibilities with due regard to the Council’s Health and Safety policies
Training:At the end you will gain a Level 3 Data Technician apprenticeship qualification. This will include any Functional Skills as appropriate.
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include:
Fire Awareness
Prevent
Safeguarding
Data Protection
Cyber Security and Equality & Diversity
Training Outcome:
The post is offered on a fixed-term contract to cover the duration of the apprenticeship training
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday - between the hours of 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Reliable and trustworthy,Self-motivated,Positive and enthusiastic,Able to follow instructions,Maintain confidentiality....Read more...
Assist with basic maintenance tasks (e.g. minor repairs, painting, furniture movement/replacement) under supervision/ in line with agreed risk assessments.
Support the Site Supervisor in identifying maintenance issues across the school site and reporting these appropriately.
Take utility meter readings as directed and report unusual usage or potential issues to the Site Supervisor.
Support daily water fountain hygiene checks and help replenish hygiene consumables (e.g. soap, toilet rolls, hand towels)
Assist with basic grounds and site checks, including reporting any concerns relating to trees or outdoor areas to the appropriate team
Support the wider Trust site team with day-to-day duties, as required, to build skills and experience.
Carry out tasks as directed within the agreed plan of work
Support the locking and unlocking of buildings and gates, under supervision, ensuring site security procedures are followed.
Assist in ensuring safe access to buildings during adverse weather conditions, including snow clearing and gritting of essential pathways
Maintain awareness of pupil safety and safeguarding while undertaking duties, reporting concerns immediately.
Clean designated areas as directed, including toilets and shared facilities, ensuring they are kept clean, safe, and hygienic.
Assist with general cleaning tasks such as dusting, sweeping, mopping, vacuuming, and cleaning internal glass surfaces.
Use, as appropriate, powered equipment as provided and ensure that relevant H&S regulations are always adhered to.
Use cleaning equipment and materials safely and appropriately, following training and H&S guidance.
Support deep cleaning tasks during school closure periods.
Maintain daily water fountain hygiene under supervision.
Assist with regular site walk-arounds and inspections alongside the Site Supervisor.
Learn and follow statutory guidance, school policies, and Trust procedures relating to Health and Safety.
Report hazards, defects, and potential risks promptly.
Support making areas safe (e.g. signage or barriers) under instruction.
Attend and participate in required h&s, safeguarding, compliance training.
Store equipment and materials safely, following COSHH guidance as trained.
Participate in emergency and contingency planning exercises.
Provide porterage services, receive deliveries, and transport items within the site.
Support the preparation of rooms and halls for meetings/events/ activities, returning them to their original layout afterwards.
Support after-school lettings, ensuring hired areas are safe and appropriately prepared.
Training Outcome:Hopefully progress to a permanent role within the Trust site team.Employer Description:We are Red Kite Learning Trust, a family of 16 schools across Harrogate and Leeds. As a collaborative group, our aim is to raise standards across education, supporting all our children and young people to achieve their absolute and full potential.Working Hours :Monday - Friday, 07:00 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Physical fitness....Read more...
CUSTOMER EXPERIENCE & PROJECT COORDINATOR CREWE – MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE
Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Customer Experience & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We’re looking for an enthusiastic, IT-focused individual looking to develop their skills within a 1st line support role for a rapidly growing organisation.
You will help resolve IT related issues for over 650 sites across the UK. You will need to work fast and determine if issues can be resolved internally or need to be escalated to 3rd parties. You will be responsible for ensuring users are kept updated and deliver a high level of support and customer service.
The role will include training days for your time with Estio training, and 1 day a week to complete course work.
Duties and key responsibilities
You will:
Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
Work as part of a team to resolve incidents and requests within a given SLA.
Work with our 3rd party support providers to ensure incidents are resolved.
Liaise with end users to ensure they are kept informed about the progress of their issue.
Be able to diagnose and resolve common software and hardware issues.
Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:Full-time 1st Line engineer with possible internal progression such as:
Infrastructure
Data Teams
Leadership
Security
Employer Description:We’re a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. That’s why we’re called VetPartners!
Our veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets.Working Hours :Monday - Friday 9am-5pm.Skills: Customer service experience,Keen to learn,Work to meet deadlines....Read more...
Assist in designing, building, and testing automation workflows using platforms such as Microsoft Power Automate, n8n, and custom APIs
Support the integration of AI tools and large language models (LLMs) into internal systems and client environments
Help monitor, maintain, and improve existing automated workflows to ensure reliability and performance
Provide first-line IT support for client systems, including cloud services (Microsoft 365, Azure, Google Workspace) and network devices
Contribute to documentation of automations, scripts, and system processes
Assist senior engineers in implementing new tools and solutions to enhance operational efficiency
Participate in R&D projects exploring AI-driven tools and business process automation opportunities
Collaborate closely with the technical team to troubleshoot and resolve IT and automation-related issues
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 Apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem -solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools.
Tools and technologies learned:
Learners will learn to use AWS
Training Outcome:You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
Upon successful completion of the apprenticeship, there may be an opportunity to secure a full-time position if available at the time with continued professional development, vendor certifications, and exposure to cutting-edge AI and automation technologies.Employer Description:At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries.
At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If you’re passionate about technology, automation, and innovation — and you’re eager to learn in a fast-paced, team-driven environment, apply today!Working Hours :Monday - Friday, 9.00am - 5.30pm (out-of-hours may be requested with notice as overtime).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
As a Business Administrator Apprentice at Zeda Healthcare, you’ll gain hands-on experience across the core functions of a tech-led complex care provider.
A typical week will involve supporting the team with back-office operations, helping implement new packages of care, assisting with sourcing, recruiting and vetting care professionals, handling basic queries from live care packages, and keeping company compliance records up to date.
You’ll also learn how to use and manage our internal tech systems, contribute to coordination tasks, and build a strong understanding of how a complex care service runs day to day. This role gives you exposure to operations, compliance, recruitment and digital systems, all while working towards your Level 3 Business Administrator qualification.
Day-Day Responsibilities:
Support with implementing new care packagesAssist with sourcing, recruiting and vetting care professionals
Handle basic queries from clients, families and staff (as training progresses)
Maintain and update compliance records and company documentation
Help manage digital systems, apps and tech administration tasks
Carry out general office administration and data entry
Support the team with scheduling, notes, and basic coordination duties
Prepare reports, spreadsheets and updates as required
Communicate clearly with internal teams to keep workflows running smoothly
Contribute to improving processes across operations and compliance
Benefits:
Hybrid working model (2–3 days per week in the office; office time higher in early months for training)
Central Birmingham office with excellent transport links
Commission structure available, with earnings linked to successful care package implementations
20 days annual leave plus bank holidays (pro-rata for 30 hours per week)
Supportive team environment with clear development opportunities
Access to high-quality training and hands-on experience in a growing healthcare business
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:At Zeda, we aim to build strong personal connections by offering holistic and individualistic care services. We are always ready to meet changing needs, with the goal of being a trusted lifelong partner in the Complex Care ecosystem. We strive to be the partner of choice for both healthcare professionals and individuals seeking Person Centred Care.
We aim to provide more than just care and support to those who need us in society; we aim to transform the Complex Care landscape for the better and to foster a legacy of comprehensive clinical delivery and leadership.Working Hours :Monday - Friday, 9.30am - 3.30pmSkills: IT skills,Attention to detail,Organisation skills....Read more...
Provide confidential, accurate, and efficient support to the Complaints and Tribunals Officers in the Special Educational Needs (SEN) Team.
Assist with the use and maintenance of IT systems, including emails, spreadsheets, databases, and Microsoft applications to produce letters and confidential reports.
Maintain an accurate electronic logging and filing system for complaints, SARs, FOIs, Ombudsman enquiries, and other casework.
Deliver a confident, friendly, and professional telephone service, including receiving and screening messages and redirecting calls where appropriate.
Under supervision, investigate, gather information, and provide evidence to support case resolutions.
Keep customers informed of case progress as directed by the Complaints and Tribunals Officers.
Assist with analysing complaint and tribunal data trends, compile statistics, and maintain accurate records under supervision.
Participate in training on the SEN Code of Practice and other role‑related learning.
Prioritise workload effectively to meet deadlines.
Ensure all work meets council standards, regulations, and legislation requirements.
Uphold high levels of confidentiality in line with the Council’s Code of Conduct and GDPR.
Take part in the Council’s Appraisal/Review Scheme.
Carry out duties in line with equality policies, promoting inclusivity and sensitivity to the needs of disadvantaged groups, and act as a role model in line with the Equality Act 2010.
Undertake other tasks as required to support the objectives of the Thematic Area, appropriate to grade and ability.
Always carry out responsibilities with due regard to the council’s health and safety policies and procedures.
Training:On completion you will gain a Level 3 Business Administrator qualification.
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is offered on a fixed-term contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8am to 5pm. Times to be confirmed by management.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Front of HouseLocation: Wilmslow HQ - 5 days per weekSalary: £25,155 per annum
We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. We truly are the “best company” to work for because we employ brilliant people and give them every chance to shine!
If the prospect of this excites you… good, you’re the type of person we’re looking for.
The role• Offer a warm, professional welcome to clients and visitors, creating a positive first impression.• Guide visitors to the right teams and individuals with confidence and clarity.• Manage incoming calls, ensuring each one is handled promptly and directed to the appropriate person.• Keep the reception area tidy, organised and presentable throughout the day.• Schedule and coordinate appointments and meetings to support smooth daily operations.• Oversee incoming and outgoing post and parcels, ensuring everything is processed efficiently.• Help maintain office supplies and stock levels so the team always has what it needs.• Monitor access to the building and support the overall security of the premises.• Maintain an accurate visitor log and issue badges when required.• Work closely with internal teams to support clear communication and quick resolution of any issues.• Provide administrative support to colleagues whenever needed. Who we are looking for • Strong interpersonal and communication skills, paired with a professional manner that helps you build rapport with people at every level inside and outside the organisation.• A proactive, self-driven approach, with the confidence to recognise what needs attention and take on tasks independently.• Exceptional attention to detail, working with a high level of accuracy and solid numeracy.• A collaborative team member who keeps the customer experience at the heart of everything you do.• Confident using Microsoft tools, with particularly good knowledge of Outlook.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Front of HouseLocation: Wilmslow HQ - 5 days per weekSalary: £25,155 per annum
We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. We truly are the “best company” to work for because we employ brilliant people and give them every chance to shine!
If the prospect of this excites you… good, you’re the type of person we’re looking for.
The role• Offer a warm, professional welcome to clients and visitors, creating a positive first impression.• Guide visitors to the right teams and individuals with confidence and clarity.• Manage incoming calls, ensuring each one is handled promptly and directed to the appropriate person.• Keep the reception area tidy, organised and presentable throughout the day.• Schedule and coordinate appointments and meetings to support smooth daily operations.• Oversee incoming and outgoing post and parcels, ensuring everything is processed efficiently.• Help maintain office supplies and stock levels so the team always has what it needs.• Monitor access to the building and support the overall security of the premises.• Maintain an accurate visitor log and issue badges when required.• Work closely with internal teams to support clear communication and quick resolution of any issues.• Provide administrative support to colleagues whenever needed. Who we are looking for • Strong interpersonal and communication skills, paired with a professional manner that helps you build rapport with people at every level inside and outside the organisation.• A proactive, self-driven approach, with the confidence to recognise what needs attention and take on tasks independently.• Exceptional attention to detail, working with a high level of accuracy and solid numeracy.• A collaborative team member who keeps the customer experience at the heart of everything you do.• Confident using Microsoft tools, with particularly good knowledge of Outlook.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
As an apprentice, you'll be part of Babcock's Skynet Service Delivery Wrap (SDW) program, which plays a crucial role in providing essential communication capabilities to the UK and NATO armed forces. The Skynet system ensures that service personnel can stay connected anytime, anywhere, in any environment on Earth. By joining this program, you won’t just acquire specialised networking skills - you’ll also contribute to projects that are critical to the security of the UK.
You will work five days a week at our location in Bordon, where our teams are focused on maintaining and modernising the UK’s sovereign space communications capabilities.
Throughout your apprenticeship, you will have the chance to rotate through different Skynet SDW Infrastructure teams, gaining valuable insights into their operations and taking on increasingly complex tasks as your experience and skills grow.
Typical tasks include:
Installing, testing, and repairing copper, fibre optic, and data cabling
Selecting and installing network equipment components
Understanding the differences between switches and routers
Analysing plans and quantifying equipment requirements
Learning and applying safe working practices in diverse environments, including working at height and in confined spaces
Training:Throughout the apprenticeship, you will study and train for the role of a Network Cable Installer.
The course includes a wide range of specialist modules designed to provide you with a strong theoretical foundation for your future career. You'll also develop practical skills in cable management, learning to accurately select and present the right cables for each specific task.
Your apprenticeship will culminate in an End Point Assessment (EPA), where an independent assessor will evaluate your performance against the Knowledge, Skills, and Behaviours (KSBs) defined in the occupational standard. This final assessment allows you to demonstrate the expertise you have gained during the programme. Training Outcome:The space industry is on a remarkable growth trajectory, with its global value projected to triple by 2035. As part of this booming sector, the skills and experience you’ll develop in network cabling will remain in high demand for years to come.
Completing the apprenticeship programme is just the start of an exciting career journey with us. We are dedicated to your continued professional growth, offering ongoing development opportunities at our Bordon site.
Additionally, successful completion of the programme qualifies you to apply for full membership with the Institute of Telecommunications Professionals, further enhancing your professional credentials. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Main Duties:
Provide a warm, professional first point of contact for visitors, staff, and students
Ensure the reception area is tidy, presentable, and welcoming at all times
Maintain visitor records and issue passes, ensuring accuracy and security
Handle incoming calls, screen enquiries, and direct messages efficiently and courteously
Provide information using the Academy’s Management Information System (SIMS)
Support and reassure visitors or parents who may be upset or distressed
Notify appropriate staff of any issues or unidentified visitors.
Assist with welfare support for students when required
Respond appropriately to fire alarm activations, including communication with Premises Staff and emergency services
Contact parents as directed regarding student issues or illness.
Manage lost property and general reception-area tasks
Receive, check in, and secure school deliveries before notifying the Finance Office
Support general office duties including sorting and distributing mail
Assist with hospitality arrangements for visitors
Help collate data for official returns
Support administrative tasks including typing, filing, and record-keeping
Maintain accurate logs of phone calls and relevant communications
Provide first aid support when required (training provided if needed)
Undertake any other reasonable duties as directed by the Principal
Support Academy events when needed
Participate in team meetings and quality-assurance activities
Engage in performance-management procedures and ongoing training
Keep up to date with new systems and undertake training where appropriate
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, Tuesday, Thursday and Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist the Education Team in welcoming and guiding visitor groups, providing opportunities and experiences unique to Forge Mill Farm
Lead and deliver, with supervision, school and group visits to Forge Mill Farm and Sandwell Valley. Build skills and confidence with the aim of delivering programmes independently by the end of the apprenticeship
Work daily with children, young people, and farm animals, helping participants experience something new, grow in confidence, and gain knowledge. Activities include farm tours, food preparation, woodland challenges, growing and harvesting food, cleaning pens, and feeding animals
Support the Education Team with school visit bookings, sending information packs, and updating the education calendar
Prepare learning spaces by setting up tables, chairs, equipment, resources, drinks, animal food, and activity cards
Reset spaces after visits, cleaning and storing equipment, tables, and benches
Carry out cleaning duties to keep learning spaces tidy and welcoming, e.g., sweeping, mopping, and emptying bins after sessions
Work with visitors of all ages and abilities, including very young children, vulnerable people, and those with disabilities, as well as large school groups
Assist the Education Team in compiling feedback and data, including entry into internal systems
Work every other weekend, supporting the day-to-day running of the Gift Shop, Reception Area, and Natural Play Barn. Duties include answering phones, taking bookings, serving customers, operating the till, and general administration
Carry out cleaning duties in the shop, reception, and play barn to ensure all areas remain welcoming throughout the day
Support with emergencies and incidents such as spillages, sickness, lost children, or animal escapes
Gain experience across other teams, assisting where needed within the wider visitor attraction
Training:Customer Service Practitioner Level 2.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 12-month contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Hours of work are typically 8:30am to 4:30pm, Monday to Sunday. You will work 5 days out of 7 on a rota basis, including alternate weekends, with some evenings and Bank Holidays required in line with the Events Timetable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Maintain confidentiality,Data Protection,Flexible attitude,Approachable manner,Polite and friendly,Positive attitude,Wear PPE/Council uniform,Presentable & Professional....Read more...
Collaborate with the project team to understand project requirements and objectives. Develop detailed test plans that outline the scope, test objectives, and test strategies.
Create and maintain comprehensive test cases, test scripts, and test data that cover various aspects of the software, including functionality and usability.
Execute test cases and record test results systematically. Identify defects, track them in a defect tracking system, and work with developers to ensure timely resolution.
Conduct regression testing to verify that software changes and updates do not introduce new defects or negatively impact existing functionality.
Maintain detailed documentation of test plans, test cases, and test results. Ensure that testing processes are well-documented and easily accessible to team members.
Collaborate with cross-functional teams, including developers, product managers, and business analysts, end users, to ensure a shared understanding of project requirements and quality goals.
Stay updated on industry best practices and emerging testing methodologies. Suggest process improvements to enhance the overall quality assurance process.
Generate and distribute test reports to project stakeholders, including management, to communicate the status of testing efforts and any identified issues.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 4 Software Tester, with training in how to:
Ensure that the software used within your business operates as intended.
Design and prepare test plans and conduct software testing as appropriate to ensure your software is fit for purpose.
Collect and interpret the results of testing and make appropriate recommendations.
Understand the software lifecycle and apply software development practices.
Document and report test results.
Store, manage and share test data in a secure manner.
Training Outcome:The role offers long term security and the opportunity to progress into a permanent Software Tester’s position.Employer Description:Cell Software is an expert provider of software solutions.
Based in Brighton and founded in 2012, Cell Software is an expert provider of software development, testing, and consultancy services.
Working with clients of all shapes and sizes, from FTSE 100 companies to small startups across all industries, we help businesses increase productivity and lower risk through innovative solutions.
Software Design
Our multi-disciplined team of Project Managers, Business Analysts, Technical Architects and Designers kick-start software projects with intelligent design concepts that contribute to business growth.
Software Development
Drawing on decades of experience, Cell Software develops world-class mobile and web solutions. We have created software solutions for some of the world’s leading organisations, delivering impressive results.
Software Testing
From test strategy and planning to execution and automation, our experienced team provides a range of cost-effective solutions across all browsers, operating systems and devices.Working Hours :Monday to Friday 9.00am-5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Critical thinker,Experience in Software,Team player,Interpersonal skills,Detail-oriented mindset,Written English skills,Fluent in spoken English,Reliable,Collaborative,Proactive,Strong motivation,Good time keeping,Desire to learn new skills,Passion for technology....Read more...