Answering inbound calls and handling customer enquiries
Booking appointments and scheduling engineers
Managing emails and maintaining customer records
Preparing quotes, invoices, and job sheets
Updating internal systems and databases
Assisting with social media and marketing tasks (working with Castle)
Providing general office and administrative support
Training Outcome:What is the expected career progression after a Business Administrator Apprenticeship?
A Business Administrator Apprenticeship provides a strong foundation for progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior Administrator:
Taking on greater responsibility, managing systems, supporting senior leadership, and overseeing key processes
Office Manager / Operations Administrator:
Coordinating teams, improving internal processes, and supporting the smooth running of the organisation
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management), depending on their chosen pathway.
Long-Term Career Potential
With experience and continued development, this apprenticeship can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, the apprenticeship develops key transferable skills including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas.We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required.Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Develop, with the support of the Teacher, HLTA and/or SENDCo, targeted interventions, strategies and clear plans of support that enable students to meet their Individual Learning Objectives and report on the progress
Develop and adapt resources for use with students that maximise learning outcomes
Monitor student’s responses to the learning activities and, where appropriate, modify or adapt the activities as agreed with the teacher
Support the teacher with effective classroom management, including behaviour management, completion of registers, resource management and general cleanliness and tidiness
Contribute to planning and project ideas and update display boards with students work / topical content
Attend and contribute to staff meetings and events including open days, presentation evenings etc.
Share timely information with the team and update the school management systems with daily observations
Contribute to student reviews (EHCP, annual, ILP’s etc) by responding to requests for information and providing regular feedback on students’ learning
Support the use of ICT in learning activities
Training:Teaching Assistant Level 3 Apprenticeship Standard:
Oversee the administration and implementation of staff benefits, rewards and recognitions and employee assistance programmes
Collate sickness and return-to-work documentation, supporting the HR Administrator to prepare monthly payroll data
Training Outcome:
After completing a Business Administrator apprenticeship, you’ll gain the essential skills and experience to confidently support business operations and progress into roles such as office manager, team leader, or executive assistant
Employer Description:Our Mission: To transform young lives and build resilient communities through high-quality alternative education.
Our Vision: An empowered generation of employable young people making a positive contribution to society.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.Training:The successful candidate will be in full time employment at the place of work and will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.Training Outcome:Possiblity of a permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:Our company values, fit, fun, family and fearless is the foundation of the business and we live by them every day. Built on a strong passion for motor vehicles and an even stronger passion for excellent customer service, our aim at D. M. Keith is to be trusted and respected by everyone who encounters us for the lifetime of their motoring needs.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To follow instructions and procedures in all aspects of the business unit including effective delivery of all Planning Strategy processes
To work alongside experienced professionals learning all aspects of business administration and customer service provision
To become part of an efficient team, providing high quality administrative support to the Planning service
To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with line manager and the NVQ assessor
To maintain confidentiality and discretion in compliance with the Data Protection Act.
To effectively use ICT in carrying out duties.
To understand the value of working for an employer who is committed to equality of opportunity
Responds to queries and complaints
Adopt a proactive problem-solving approach
Have confidence to deal with difficult situations
Know when it is appropriate to seek guidance from line manager
Provide constructive ideas & feedback on the Apprentice programme
Understand Government legislation and policy
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed - sometimes outside normal office hours, including weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Planned Preventive Maintenance (PPM)
Carrying out scheduled checks on plumbing assets (e.g. pumps, valves, water heaters, calorifiers, cold-water storage tanks).
Flushing systems to maintain water hygiene and comply with L8/ACOP (legionella control).
Testing and recording temperatures at sentinel taps and other designated outlets.
Inspecting and cleaning strainers, filters, and traps to ensure good water flow.
Servicing TMVs (Thermostatic Mixing Valves) — stripping, cleaning, descaling, and recalibrating.
Checking for leaks, corrosion, and wear and reporting early signs of failure.
Updating CAFM system logs, completing job sheets, and ensuring compliance records are accurate.
Coordinating with site teams to plan maintenance in operational areas with minimal disruption.
Reactive Maintenance
Responding to leaks, burst pipes, or water ingress issues.
Unblocking toilets, sinks, gullies, and drainage systems as needed.
Diagnosing and fixing faulty pumps, heaters, pipework, or fittings.
Isolating water supplies to prevent property damage in emergencies.
Repairing or replacing fixtures and sanitaryware (taps, traps, flush valves, cisterns).
Addressing hot water failures or lack of flow/pressure issues.
Working closely with soft services, security, and FM coordinators to manage areas safely during repairs.
Documenting all reactive work in the CAFM system, including follow-on works if needed.
Training:
Our apprentice will attend college on a day release basis.
Training Outcome:Once qualified, you will continue to work within the BAM FM team and have the opportunity to further develop your skills and undertake more training where desired. Employer Description:At BAM we imagine, create, and enrich buildings and infrastructure across the UK & Ireland. For over 150 years, we have dedicated ourselves to enhancing lives by creating sustainable environments and communities where people can live, work, and thrive. Our vision is to build a sustainable tomorrow and that is why we think beyond the build and focus on the bigger impact. It is how we make the iconic buildings and infrastructure that shape our society working collaboratively with our partners.
We have 6500 employees and work in Construction, Civil Engineering, Ground Engineering, Energy, Property Development, Facilities Management and Site Solutions. When you work at BAM, safety is unconditional. It comes before profit. We take responsibility for ourselves and each other, and towards society at large. Onsite, on the road, at home and at the office. Don’t just take our word for it, we’re an award-winning company too, for a third year in a row we are positioned in the Rate My Apprenticeship Top 100! EmployersWorking Hours :Monday to Friday, 8.30am - 5pm.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Design, create and implement new features to be used within the system
Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA)
Carry out thorough testing to ensure a Right First Time result is achieved
Monitor and manage error logs, backups & any red box errors that are received into the support folder
Work to tight deadlines to complete incoming work, prioritising workload on a day-to-day basis
Ensure work is carried out in a methodical and tidy approach to ensure that targets are not only achieved but exceeded achieving a “Right First Time” result
Comply at all times with the Health and Safety regulations and safe working practices in accordance with current legislation and as details are outlined in the company Health & Safety Policy and Procedures
Work to comply with our ISO 9001 standards
Communicate in an effective manner with all customers to ensure that they are kept informed of updates/progress
Take incoming calls and deal with customer queries on a daily basis when required
Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware of requirements
Support the on-site team at go-live implementation. Ensure any issues are dealt with in a timely manner
Ensure that the Development Team Leader is kept informed of progress at all times
Take part in the Sprint cycle to focus on development deadlines and report when they will not be met
Work closely with all members of the team & provide assistance where needed
Skills Required:
You will need to be able to demonstrate both written and verbal communication skills
Understanding of Database Structures
Some development experience in any language would be an advantage
General IT skills and problem-solving ability
Work accurately and at a detailed level
Demonstrate a willingness to learn and a cheerful, hardworking and have a flexible approach to work
Candidates must have a GCSE in Maths
Training:Software Development Level 4 Apprenticeship Standard.
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Openda Ltd provides a specialist ERP software solution (QX) which is designed for the wholesale distribution and manufacturing industries. Our software has been in existence for 30 years and through a programme of continual improvement it continues to remain at the forefront of technology.
We have built a strong team all of who have been carefully selected for their technical expertise and excellent customer service. Our focus is to take our clients on a long-term journey to business efficiency by empowering them with the right IT infrastructure.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Little Owls Day Nursery is a well‑established, privately owned setting offering high‑quality early years education and care.As an Apprentice Nursery Practitioner, you'll support the qualified practitioners in providing a stimulating, safe and caring environment, following the EYFS and promoting equality and inclusion at all times.
Main Responsibilities:
Supporting Children & Learning:
Contribute to creating a safe, nurturing and inspiring environment aligned with the EYFS seven areas of learning
Support daily activities, observations and planning - helping maintain learning journeys linked to the EYFS
Prioritise safeguarding, knowing how to recognise and report concerns appropriately
Working with Parents & Staff:
Build strong, positive relationships with parents/carers - providing warm welcomes, quality handovers and maintaining confidentiality
Ensure the parent board is up-to-date, engaging and informative
Communicate effectively with colleagues during shift changes and throughout the day
Professional Standards & Presentation:
Maintain a high standard of practice and room presentation - clean, organised and inviting
Wear correct uniform and present yourself professionally as a role model to young children
Complete all required paperwork accurately and on time
Nursery Operations:
Be flexible across rooms as needed to support smooth nursery operations
Arrive on time (five minutes prior to shift start) and attend staff meetings, training sessions, nursery events and parents’ evenings
Assist with domestic tasks (cleaning, preparing snacks, tidying equipment, waste disposal)
If you would love to be part of a nurturing, dedicated and joyful childcare team, we would love to hear from you!Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 2 Early Years Practitioner Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours
Functional skills in maths and English if required
This will be delivered by your dedicated training provider, Realise.Training Outcome:
Progression onto a Level 3 apprenticeship, if successful full time employment
Employer Description:Little Owls Day Nursery is part of a group of Privately owned Childcare Settings, offering exceptionally high standards of childcare and education for children aged 0 to 5 years.Working Hours :Working hours will be 9 hours per day with a 1 hour dinner, between 7.30am and 6.00pmSkills: Attention to detail,caring,Communication Skills,Creative,Friendly,Initiative,Non judgemental,Organisation skills,Patience,Team working,time keeping,understanding....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant apprenticeship standard
Functional Skills if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
You will reconcile the bank payment accounts of the college, ensuring all postings and cash allocations are up-to-date. You will help the organisation understand our financial position by producing bank reconciliations and information to support the cash flow and cash management process. Due to the nature of this role, it would be best suited to a candidate who is confident and happy to be working with non-finance colleagues as this role has a large element of interacting with the business outside of the finance function.
What you’re responsible for:
Preparation and posting of journals, ensuring entries are accurate and supported by appropriate documentation
Prepare and complete bank reconciliations in line with agreed timetables, investigating and resolving differences promptly
Record and maintain financial transactions in the ledger accurately and on a timely basis
Provide day-to-day support to the wider financial accounts team across month-end and year-end to complete routine finance activities
Prepare balance sheet reconciliations and ensure supporting schedules are complete and up to date
Support the preparation of financial information and take the lead on preparing working papers and analysis for internal and external reporting requirements
Work collaboratively with colleagues across finance and the wider organisation to help resolve queries and provide accurate financial information
Follow established finance procedures and contribute to the continuous improvement of processes and controls
Maintain accurate records and carry out duties in line with organisational policies, procedures and deadlines
Undertake training and development as required and support other duties appropriate to the level of the role
Actively contribute to your own personal development, attend relevant meetings and undertake training as required; observe personal duty of care in relation to equipment and resources used in the course of work
Any other duties as may be reasonably expected, and which are commensurate with the level of the post
Adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities
Contribute to the work of the Department and wider RCP activities
Training:Accountancy or Taxation Professional Level 7.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Fixed term to align with apprenticeship (with potential to extend to substantive role).Employer Description:Working at the RCP
The Royal College of Physicians is rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians –doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
We work from two main sites – The Spine, anew state-of-the-art building at the heart of the Knowledge Centre in Liverpool, and an iconic Grade I-listed building overlooking beautiful Regent's Park in central London. We are committed to a hybrid working model that means most staff work flexibly, spending a minimum of 6 days a month in the office.
We champion an inclusive culture and welcome applications from all sections of society. We value taking care,learning and being collaborative. These values underpin everything we do.
Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare.Working Hours :Standard working hours between 9.00am and 5.00pm, Monday to Friday.Skills: Attention to detail,Organisation skills,Strong Excel skills,Managing own workload,Prioritising & planning,Customer service,Managing conflicting deadlines....Read more...
Little School House Nursery delivers outstanding early years education, situated in the beautiful grounds of St Vincent's School in West Derby.
As a level 2 practitioner apprentice, you will be expected to;
To work alongside a professionally qualified team
To promote child development
To support the personal care of the children
To engage in play and activities
To assist with lunch and snacks
To be aware of all aspects of safeguarding
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 2 Early Years Practitioner apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 2 Early Years Practitioner Qualification
Functional skills in maths and English if required
This will be delivered by your dedicated training provider, Realise.Training Outcome:To progress to a higher Early Years qualification.Employer Description:The Little School House Nursery and Pre-school opened its doors in 2016. Experienced teachers Joanne Dunn and Amanda Philips made the decision to use their wealth of experience and expertise in early years education to open a nursery and pre-school that promoted a holistic approach to early years education.Working Hours :Monday to Friday - shifts to be agreed at offer stage.Skills: caring,Communication Skills,Friendly....Read more...
Provide general administrative support including filing, scanning, photocopying, and document management
Maintain accurate and up-to-date patient records using clinical systems
Process incoming and outgoing correspondence (letters, emails, NHS forms)
Register new patients and update demographic information
Manage referrals, ensuring they are processed in a timely and accurate manner
Act as a point of contact for patients, carers, and external organisations
Handle telephone and email enquiries in a professional and confidential manner
Assist patients with appointment queries, online services, and general information
Ensure a courteous and supportive approach to all patient interactions
Support clinicians with administrative aspects of patient care (e.g. test results, referrals, recalls)
Monitor and action tasks on the clinical system as directed
Assist with coordination of clinics, appointments, and patient follow-ups
Ensure compliance with GDPR, confidentiality, and NHS data protection standards
Maintain accurate data entry and reporting requirements
Support audits and quality improvement processes where required
Follow practice policies, procedures, and health & safety guidelines
Assist with workload distribution and daily practice operations
Liaise with hospitals, community services, and other NHS teams
Support the management team with ad hoc administrative tasks
Contribute to improving processes and patient experience
Training Outcome:
Full-time role for the right candidate
Employer Description:Shawbury Medical Practice is a local GP surgery located on Poynton Road in Shawbury, Shrewsbury. It serves the local community with comprehensive NHS primary care services, including chronic disease management, minor surgeries, and an in-house dispensary.Working Hours :Rota basis between 8am and 6.30pm, Monday- Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Professional....Read more...
As an Apprenticeship Sales Consultant, you will learn how to support the full customer sales journey, from first enquiry through to completion, whilst developing professional sales skills through a nationally recognised apprenticeship.
Working closely with experienced Sales Consultants and the wider team, you will gain hands-on experience in customer engagement, relationship-building, property sales processes, and ethical selling practices. This is an ideal opportunity for someone starting their career who is motivated, people-focused, and keen to learn.
Key Responsibilities:
Customer Engagement & Experience
Act as a welcoming first point of contact for customers via phone, email, online enquiries and in person
Support customers through their early enquiry journey, providing accurate and helpful information
Build positive relationships with customers, understanding their needs and motivations
Ensure all customer interactions reflect the company’s values and customer-first approach
Sales Support
Assist with managing and updating the sales pipeline and CRM system
Support Sales Consultants with appointments, viewings, follow-ups and customer communications
Learn how to qualify leads and identify customer needs
Support the preparation of sales documentation and reservation paperwork
Marketing & Presentation:
Help to maintain high standards in show settings, sales suites or appointment spaces
Support local marketing activity, including events, open days and community engagement
Learn how to present products and services confidently and professionally
Administration & Compliance:
Accurately record customer information in line with GDPR and company policies
Support sales administration activities, ensuring documentation is completed correctly
Learn the importance of compliance, ethical sales practices and customer transparency
Learning & Development:
Actively participate in all elements of the Sales Consultant Level 4 apprenticeship
Apply learning from training into day-to-day work
Seek feedback and demonstrate continuous improvement in sales and customer skills
Key Performance Measures:
Timely follow-up of customer enquiries in line with agreed service standards
Accuracy and completeness of CRM and sales records
Customer satisfaction scores / feedback from interactions supported
Contribution to sales activity (appointments booked, viewings supported, admin accuracy)
Adherence to sales processes, compliance requirements and GDPR standards
Accuracy of sales documentation and record keeping
Maintaining presentation standards within sales environments
Key Stakeholders:
Sales Consultants
Area Sales Manager
Marketing Team
Sales Directors
House and Estate Managers
Sales Operations team
Apprenticeship Training Provider
Knowledge & Experience:
No prior sales experience required, but would be beneficial
Exposure to customer interaction (e.g. retail, hospitality, volunteering)
Experience working in a professional or team‑based environment
Experience using digital systems (e.g. booking systems, databases, email platforms)
Experience in working towards regular targets/KPI’s would be desirable
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly / fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the Sales and Commercial team or other areas of the business.
The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone and beyond.Employer Description:McCarthy & Stone is one of the UK’s leading retirement living developers and managers, specialising in housing for older people. Founded in 1977, the company designs, builds, and manages retirement communities across the country, offering a range of apartments and services for people aged 55 and over.
Its developments are designed to support independent living while providing added security, convenience, and opportunities for social interaction. Many communities include features such as communal lounges, landscaped gardens, on-site managers, and optional care and support services. McCarthy & Stone aims to help older adults maintain their independence and enjoy an active lifestyle in a safe and welcoming environment.Working Hours :Tuesday - Saturday 10am - 5.30pm
20 Minute lunch breakSkills: Communication skills,IT skills,Organisation skills,Analytical skills,Team working,Initiative,Time management,Problem solving,Commercial awareness....Read more...
Working in a team to help erect and dismantle scaffolding
Adhere to Health & Safety guidelines on site
Manual handling
Training:
Training takes place at Simian College in Warrington
You will attend college on block release, this will be for 2 weeks every 4 months, Monday - Friday both weeks and will have accommodation provided on a dinner, bed & breakfast basis whilst at college
Training Outcome:
You will become a qualified Scaffolder
Continue in employment with the company
Employer Description:Like our scaffolding systems, Burflex Scaffolding is founded on quality, integrity and consistency. Our head office is based in Hull, we also have contact offices in Sheffield and Leeds. This allows us to provide expert services quickly and effectively to customers across the north and further afield, with multiple projects always in operation around the UK. –Working Hours :Monday - Friday, 7.30am - 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
The postholder will develop a broad range of business administration skills including planning, record keeping, communication, and service improvement, contributing to front-of-house operations, bookings, events administration, and income generation
Welcome visitors and deliver excellent customer service at reception and in the display spaces
Help deliver visitor services that are customer-focused, innovative and, where applicable, income generating
Support income generation and commercial services by assisting with the administration and day-to-day operation of visitor and commercial services, including taking payment in our shop and café, cashing up, taking bookings for events and answering visitor enquiries and questions in person and on the telephone
Nurture and retain both new and repeat visitors and customers
Provide reception and gallery stewarding whilst maintaining the highest possible standards of health & safety, security (visitors, staff, premises & collections) and customer care
Undertake regular routine housekeeping across the museum (including cleaning toilet areas, vacuuming and cleaning the café) and deep/conservation cleaning (following training)
Completing minor maintenance tasks (with guidance) to ensure that the Museum is clean and presented to the highest standards at all times
Be customer focussed. A commitment to supporting as many people as possible to access the museum and our services
Support administrative processes such as maintaining accurate records for bookings, events, and visitor data using appropriate systems
Assist and contribute to monitoring visitor feedback and identifying how we can improve our service
Contribute to the administration, organisation and coordination of events, including pre- and post-event room and refreshment set-up/pack-down
Maintain positive working relationships with SDC colleagues, the Cowle Trust, contractors, actual and potential customers and users, voluntary organisations
Support and facilitate events
Able to be a positive and constructive teamwork and support the team working in effective ways
Take responsibility for managing own workload and making day-to-day decisions within defined procedures, seeking guidance where appropriate
Routine decisions on aspects of work with all other decisions being referred to Front of House Manager, Front of House Supervisor or Casual Duty Manager
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed, may include weekdays, weekends, Bank Holidays and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Key responsibilities:
Deliver excellent service to candidates at all times
Source candidates using job boards, social media, headhunting, referrals, and our internal database
Write and post engaging job adverts online
Pre-screen and interview candidates to qualify their suitability for work
Arrange and conduct candidate registrations, ensuring all compliance requirements are met
Prepare and format CVs to company standard
Manage candidate communication - keeping them informed about applications, interviews, and job offers
Carry out referencing checks and ensure right-to-work documentation is valid
Maintain accurate and up-to-date records on ATS/CRM, ensuring GDPR compliance
Work collaboratively with consultants to ensure timely candidate submissions to clients
Contribute to achieving team KPIs such as candidate registrations, CV submissions, and interviews arranged
Support consultants with ad-hoc administrative tasks as required
Minimum requirements:
Previous experience in a customer service, sales, or administration role desirable but not essential
Confident and comfortable speaking on the phone, with the ability to build rapport quickly
Strong communication skills, both written and verbal
Excellent organisational and time management skills
A positive and proactive attitude with a willingness to learn
Ability to work well as part of a team.
IT proficiency (MS Office, CRM/ATS systems preferred)
Training:
Recruiter Level 3 Apprenticeship
End Point Assessment
Training Outcome:
Full-time position and growth within the business
We want to train an apprentice and help them grow and flourish with us
We wish to mentor you and support you as you advance along with us
We anticipate your continued growth and commitment to us also
Employer Description:Their mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.
OUR VALUES
Their values are simple but powerful: Integrity, Resilience, Exceeding Targets, Going the Extra Mile, Working to Excellence, Consistency, Adding Value and Proactivity
Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Monday - Thursday, 9.00am - 6.30pm and Friday, 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Target Driven....Read more...
Work alongside highly skilled technicians to learn to perform quality vehicle service maintenance and repairs
Assist technicians as required
Perform safety inspections, oil changes, lubrication work, basic maintenance and repairs as directed
Attend training courses
Operate all tools and equipment in a safe manner
Other duties as assigned
Training:
Heavy Vehicle Service and Maintenance Technician Level 3
One day a week at Slough & Langley College
Training Outcome:Anyone completing the apprenticeship programme will be in a position to apply for GSE Technician positions within the organisation.Employer Description:Rushlift GSE supply, service and maintain Ground Support Equipment for customers in the Aviation Industry. These customers require vehicles and equipment for cargo, ground handling, aircraft cleaning, aircraft maintenance and hangar operations.
Operating from fully equipped modern workshops at Heathrow and Gatwick, Rushlift GSE offers comprehensive service and repair facilities for all types of ground support equipment.
We also have airside mobile breakdown engineers to support customers’ daily operations, providing full cover during the operational hours of the airports.Working Hours :Monday - Friday, 8am - 4pmSkills: Organisation skills,Team working,Initiative,Write and speak in English,Reliable,Trustworthy,Confident in communicating....Read more...
As a Port Operative Apprentice, you will support day-to-day operations across the port, including:
Supporting the safe movement and handling of cargo, including loading, unloading and storage
Assisting with slinging and signalling operations to safely transfer loads
Helping to receive, store and dispatch cargo, ensuring correct handling and documentation
Carrying out basic maintenance and checks on plant and equipment
Assisting in resolving customer or operational issues where required.
Following all health & safety and port security procedures at all times
Working as part of a team to support vessel operations and general port activities
Training:
Training will take place both with ABP in Teignmouth and our training provider, SeaRegs in Plymouth
The programme includes five block release weeks over 18 months at SeaRegs, supported by a blend of online learning and on-site training
Training Outcome:
A strong foundation to progress into fully qualified Port Operative roles and future development across cargo handling, marine operations, plant operation, or supervisory pathways
Employer Description:We continuously invest in the infrastructure, equipment and skills we need to handle a vast array of cargo safely, efficiently and sustainably. Our expert teams work collaboratively to build long-term partnerships and deliver the right supply chain solutions for our customers, including value-added services and brand new facilities tailored to suit their business needs. ABP also offers large areas of development land across a wide range of strategic port locations, capable of attracting investment and delivering transformational benefits for the economy both locally and nationally. As a vital part of the supply chains of businesses throughout the nation, our 21 ports support 200,000 jobs and contribute £15 billion to the economy every year, handling £157 billion of trade. ABP is dedicated to supporting the communities which rely on our ports. We are dedicated to serving our customers. We are dedicated to fulfilling our mission: Keeping Britain Trading.Working Hours :Shift work may be required.Skills: Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Electrical and Electronic:
• Creating hardware specifications• Producing theory of operation documents• Preparing wiring diagrams• Creating bills of materials
• Developing PLC-based firmware• Developing PCB-based firmware
Build and Test:
• Assembling prototypes, including wiring andsoldering• Testing components and finished productsagainst defined parameters
General Engineering Support:
• Assisting with electrical/ electronic design anddevelopment activities• Supporting software design and developmentactivities• Helping to obtain and maintain the productapprovals and technical documentation• Building technical knowledge of products,components, and applications• Becoming competent in the use of appropriateengineering toolsTraining:Engineering technician (level 3).The first year is full-time at the college. Day release for the remainder of the apprenticeship.Training Outcome:This apprenticeship offers an excellent opportunity to develop technical and professional skills within a supportive engineering environment. On successful completion, there may be opportunities to progress into a permanent engineering role.Employer Description:Parker Hannifin is a global leader in motion and control technologies, providing precision-engineered solutions for a wide range of mobile, industrial and aerospace markets. With operations across the world, Parker works at the forefront of engineering innovation, helping customers improve productivity, efficiency, reliability and safety. Within Parker Hannifin GSFE, we support both existing products and new product development through electrical/electronic design, software development, product testing, approvals and technical documentation. Our work helps deliver high-quality engineered solutions that meet customer, regulatory and market requirements. We are committed to developing future engineerinng talent and offer apprentices the opportunity to gain valuable practical experience while learning from experienced engineers in a professional and supportive environment.Working Hours :Monday to Thursday 8.30 am - 5.00 pm with a 30-minute unpaid lunch, Friday 8.30 am to 2.00 pm, no lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Physical fitness....Read more...
Support the administration of Council and committee meetings, including preparing, checking and publishing agendas and reports
Attend meetings and assist with note taking, drafting minutes and follow-up actions
Support the provision of services to councillors, including helping organise training, briefings and civic events
Provide administrative support for elections and electoral registration functions including upkeep of the electoral register and the Electoral Registration Officer Portal
Work with colleagues to support the delivery of all Parish, District, County, Parliamentary elections and Referenda
Assist with projects that encourage public engagement and democratic participation
Provide high quality administrative support to the Democratic Services and Elections Team and wider Policy, Governance and Engagement Service where required
Maintain accurate records, registers and filing systems
Provide frontline and high-level customer service by responding to queries and complaints, explaining processes and resolving queries
Handle sensitive information appropriately, maintaining confidentiality in line with data protection requirements
Undertake the Level 3 Business Administration Apprenticeship and apply learning in the workplace
Provide practical evidence of learning to support achievement of the formal qualification
Demonstrate commitment to continuous improvement and personal development
Understand the value of working for an employer who is committed to equality of opportunity
Undertake any other duties that commensurate with the grade of the post, as may be required from time to time
Good general education or equivalent experience
Good written and verbal communication skills
Ability to organise work and manage time effectively
Good attention to detail and accuracy
Good IT skills, including Microsoft Office applications
Willingness to learn and develop new skills
Understanding of the importance of customer service
Ability to undertake work consistent with a comparatively basic knowledge and skills requirement, which encompasses a range of tasks involving the application of readily understood rules, procedures or techniques
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:Potential for a full-time role once the apprenticeship has been completed. Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :37-hours per week, working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will be working alongside an experienced electrician and trades professional across a variety of projects which will include:
Electrical installation and maintenance work — including both single-phase and three-phase systems
Building and construction tasks
Painting and decorating
Plastering and general finishing work
Plumbing assistance
Property renovation and refurbishment projects
General labouring and site support
Your work will be varied, and you will get to work across live electrical jobs and also property and refurbishment projects, including bathrooms, general building work and finishing.
Due to various insurance limitations, you must be aged 18 or over to apply for this role.Training:This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our Engineering Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:This apprenticeship will see you become a fully qualified electrician. There will always be ongoing training and upskilling to aid progression and compliance. This role will give you a wide range of skills across many building trades which you may wish to go further and qualify in.Employer Description:AC-Electrics offer the full range of electrical services as well as offering a full property refurbishment service. They are registerd with NAPIT and Trust Mark and are a Part P electrical safety registered installer. They cover all of Nottinghamshire and work on projects that vary in scale from a £60million provate hospital contract to council run school work to changing sockets in a domestic household.Working Hours :The hours can vary based on the project being worked on but a typical week will be Monday-Friday 8am-4pmSkills: Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Head Start On the Hill are looking for a Nursery Apprentice who have a passion to work with children and would like to undertake a level 3 qualification. To be considered for the Early Years Apprentice role you must have a love of children and a genuine warmth towards them!Our Nursery Apprentices are part of our team who are capable individuals with a responsibility for caring for children and maintaining a high quality, stimulating learning environment. They are warm and responsive, working flexibly and effectively as part of a team to ensure the smooth running of the nursery.
Promote positive relationships in the setting
Promote the health, safety and well-being of the children
Support the children’s development, learning and play
Support key persons carrying out all related responsibilities in building relationships with a group of children and their families, once confident be responsible for a small cohort of children within the room with the support of the staff and management
Contribute to the effectiveness of team work
To be a role model and be able to showcase high quality practice with regards to individual and group work with children
To take responsibility alongside the Nursery Management Team for the safety, security and well-being of all children, staff and visitors at all times
To ensure that safeguarding procedures are followed in line with Local Authority and Company procedures
To support the Nursery Management Team in supporting the nursery to reach an ‘outstanding’ grade with Ofsted
To embrace, understand and promote The Cheshire Day Nursery Group and to understand the role you play as part of the team to provide high levels of care and education
Things to consider:
No on site parking candidate should walk, use public transport or pay at a local carpark
Apprentice Bonus following completion of the apprenticeship Uniform
Private Health Care and Gym membership
60% staff discount for staff children
Fun staff weekly incentives
In house training and mentor
£500 completion bonus and £1000 loyalty bonus after 1 year
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:A full time qualified position for the right candidate on completion of the apprenticeship.Employer Description:Our nurseries are safe, nurturing environments where children can thrive – supported by dedicated professionals who bring learning to life.Working Hours :40 Hours per week. Monday - Friday - shifts to be agreed at offer stage.Skills: Communication Skills,Creative,Patience,Team working....Read more...
Provide practical evidence of learning to support a formal qualification.
To undertake a development programme leading to a National Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with the line manager and the assessor.
To work alongside experienced professionals, learning all aspects of business administration and customer service, and becoming part of an efficient team
To demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team members, colleagues and other persons.
To communicate with council customers by phone, email or face-to-face.
To effectively use ICT in carrying out duties
Taking telephone messages and/or dealing with telephone calls.
To maintain confidentiality and discretion in compliance with the Data Protection Act
Undertake such other duties commensurate with the grade of post as may be properly assigned by the Head of Service.
Work where tasks are interchanged but the programme of tasks is not normally interrupted.
Responds to queries and complaints.
Adopt a proactive problem-solving approach.
Have confidence to deal with difficult situations.
Know when it is appropriate to seek guidance from a line manager.
Provide constructive ideas and feedback on the apprentice programme
Work with guidance and within set procedures, but with the scope to make creative suggestions for improvement to be referred to the Senior Business Support Officer.Training:
Cirencester College
Customer Service Specialist Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential for a full-time role once the apprenticeship has been completed. Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :37 Hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Are you passionate about education and learning? This is a fantastic opportunity for you to join a vibrant and supportive team in an outstanding school, to train with us and further your career.
Tasks may involve:
Supervise and support the teaching activities of individuals or groups of children/young people to ensure their safety and facilitate in their physical and emotional development.
Monitor individual pupil’s progress, achievements, problems, condition and development needs reporting to the responsible teacher as appropriate.
Assist the teacher in the development, delivery and implementation of Individual Education/Behaviour Plans and Personal Care Programmes for individuals or groups of children.
Prepare and deliver programmes to support Special Needs e.g. Read Write Inc, one to one tuition, interventions etc following the guidelines and training given under the guidance of the teacher.
Assist the teacher with the planning of learning activities in the classroom or designated areas preparing or modifying work for individuals or groups of pupils as directed.
Use strategies in liaison with the teacher, to support pupils to achieve learning goals.
Provide support for local and national learning strategies e.g. English, Mathematics, Early Years.
Assist with the implementation of programmes designed by other professionals such as Educational Psychologists, Speech and Language therapists.
Assist the teacher with the administration of baselines and other assessments.
Support the use of computing in learning activities and develop pupils’ competence and independence in its use.
To prepare and maintain equipment and teaching resources for lessons and activities including the control of stock within the classroom.
Prepare/clear classroom as directed before and after lessons, including the preparation of visual aids, and the display and presentation of pupil’s work.
Participate in personal and professional development activities to meet the changing demands of the job and encourage and support other staff in their development and training.
Training:1-1 tutor led, monthly online sessions provided by SCCU the apprenticeship training provider. 15 months plus up to 8 weeks for the end point assessment.Training Outcome:This may lead to a future permanent position.Employer Description:We are seeking to appoint an enthusiastic, nurturing and positive ‘Apprentice Teaching Assistant’ to play a key role in the next step of our journey. This is a great opportunity for a motivated, dedicated and passionate professional to broaden their experience and further develop their skills.
It is a very exciting time to be joining our School. With a new leadership structure in place and a brand new vision and values for our school, we are looking forward to growing, achieving and further transforming us into a beacon school within the local area and beyond.Working Hours :Monday - Friday, term time plus teacher training days.Skills: Communication skills,Team working,Initiative,Relationship building,Confidence with Children....Read more...
What You’ll Be Doing:
Assist field service engineers in daily tasks and site visits
Gain experience in communication, report writing, and customer interaction
Learn and adhere to Health and Safety Regulations
Show flexibility in working hours, with potential overtime required
Engage in both college and self-learning for professional development
Training:Refrigeration Air Conditioning and Heat Pump Engineering Technician Level 3.
Day release at college.
Denzil Road, Dudden Hill Lane, London NW10 2XD.Training Outcome:Although not guaranteed possibility to progress to an AC Improver.Employer Description:For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore.Working Hours :Monday to Friday 8:30am - 5pm.Skills: Problem solving skills,Number skills,Team working,Physical fitness....Read more...
