Front of House Coordinator - Customer Service Apprentice
This role involves answering telephone enquiries promptly and courteously, handling customer requests, and maintaining a tidy and organised reception environment.
Administrative duties include filing documents and ensuring all records are kept up to date, as well as accurate data entry to support the smooth operation of the business. The coordinator is also responsible for conducting fire drills and lift checks as required, ensuring compliance with health and safety standards.
As the business operates across multiple locations, the Front of House Coordinator may be required to move between sites, adapting to different environments as necessary. Flexibility and a proactive attitude are essential for success in this role.
The ideal candidate will be organised, approachable, and able to multitask efficiently, demonstrating a commitment to maintaining high standards of safety and customer care.
Training:Functional Skills Level 2 if required
Level 2 Customer ServiceTraining Outcome:Level 2 Customer Service Employees benefit from engaging in diverse projects, collaborating with talented colleagues, and gaining exposure to innovative practices in the industry. Whether you are looking to develop specialist expertise or aspire to leadership roles, you will find ample scope to shape your career and make a meaningful impact with us.Employer Description:Sheriff House is registered as part of our parent company, All Saints Homeless Shelter. All Saints Homeless Shelter works to support homeless people across the region.
They also have a physical office, located in Nottingham, NG7. Sheriff House becamehas evolved from a private residence to bustling offices, and now, a vibrant space where people come together to work, collaborate, and connect.
At Sheriff House, we believe that workspaces should inspire. By offering flexible, fully serviced workspaces, we help businesses and individuals to thrive – without the burden of lengthy leases, hidden overheads, or admin distractions.
Working Hours :Monday – Friday Between 8.00am – 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Administrative skills....Read more...
As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitising equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients
Training:Hairdressing Professional Level 2.Training Outcome:On successful completion of the Level 2 standard in hairdressing, there may be the opportunity to progress onto the Level 3 Advanced Hairdressing Standard and a good training programme.Alternatively, become a full-time stylist running a column Level 2 Barbering Apprenticeship. Employer Description:Daniel Lewis is a luxury salon in Leicestershire, known for its skilled stylists, welcoming atmosphere, and use of high-quality hair care brands.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This requires the application of a broad range of activities including:
Interpret engineering drawings and technical instructions.
Use of hand, machine and computer-controlled machines, tools and measuring equipment.
Comply with applicable legislation and organisational safety requirements.
Test and adjust systems they have built or maintained, ensuring tooling, jigs, fixtures and assemblies meet the required specification.
Training Outcome:SGH has been in business since 1978, founded by Kevan Howarth, the MD of a large Bolton-based toolmaker. His son, Stephen Howarth, was an apprentice at the same firm and joined his father in setting up the business, becoming the Managing Director shortly after 2000. SGH was bought by Jalex Futures Ltd in 2024, investing in people, facilities and equipment.
SGH operates over 5 sites in Bolton, Greater Manchester, including production facilities, warehousing & dispatch, offices and clean room, so there are plenty of opportunities for career progression.Employer Description:Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.Working Hours :Monday to Thursday 8am to 4pm.
Friday 8am to 2pm.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
The Business Administrator Apprentice is responsible for providing comprehensive administrative support to the organisation and it's buildings.
As a Business Administrator Apprentice you will be involved in various aspects on the business.
Key duties include:
Collating bills
Liaising with external suppliers
Carrying out accurate data entry
Managing invoicing processes
The role also encompasses a variety of other administrative tasks, such as:
Maintaining records
Organising documents
Assisting with general office operations
Strong attention to detail, excellent communication skills, and the ability to work efficiently both independently and as part of a team are essential for this position.Training:
Functional Skills Level 2 if required
Level 3 Business Admin
Training Outcome:Level 3 Business Administration Employees benefit from engaging in diverse projects, collaborating with talented colleagues, and gaining exposure to innovative practices in the industry. Whether you are looking to develop specialist expertise or aspire to leadership roles, you will find ample scope to shape your career and make a meaningful impact with us.Employer Description:Sheriff House is registered as part of our parent company, All Saints Homeless Shelter. All Saints Homeless Shelter works to support homeless people across the region. They also have a physical office, located in Nottingham, NG7. Over the years, Sheriff House has evolved from a private residence to bustling offices, and now, a vibrant space where people come together to work, collaborate, and connect. At Sheriff House, we believe that workspaces should inspire. By offering flexible, fully serviced workspaces, we help businesses and individuals to thrive – without the burden of lengthy leases, hidden overheads, or admin distractions. Working Hours :Monday – Friday Between 8.00am – 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Administrative skills....Read more...
You will work alongside experienced engineers supporting the maintenance and reliability of the equipment used to manufacture lubricants, oils, greases, and related products.
Duties will include:
Supporting maintenance and repair activities across the manufacturing site
Assisting with electrical and mechanical fault finding
Helping maintain pumps, motors, valves, conveyors, and production equipment
Supporting planned preventative maintenance programmes
Learning engineering safety procedures and industry standards
Using engineering tools, equipment, and digital maintenance systems
Training:Training will be supported by:
IPS
Northbank HouseSir Thomas Longley RoadMedway City EstateRochester, Kent, ME2 4DU
Typically in Year 1, the apprentice will attend workshop blocks within IPS Rochester and one day a week studying the Technical Certificate. In Year 2, the Apprentice moves to day-release and will attend the Training Centre one day a week to continue the Technical Certificate, starting in Year 2 and continuing until they are ready for the End Point Assessment in Year 4.
The Apprentice will continue to receive regular training contact with IPS all throughout the programme.Training Outcome:
Excellent progression opportunities within engineering and manufacturing
Employer Description:Being part of the Moove Group and owned by one of Brazil’s largest companies (Cosan SA), we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. We also want to foster our employee’s growth and development through continued education and career advanceWorking Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Helping the class teacher with classroom jobs, supervising children during their independent, self-led activities as well as
supporting during focused learning, small group interventions.
To supervise children whilst eating lunch and snack.
To encourage children to develop their own self-care whilst supporting them to (where relevant) change for PE or using the bathroom.
Training:We will support their training programme given by the training provider; we will provide opportunity for the apprentice to observe leading practitioners as well as putting their skills into practice. The apprentice will be able to access CPD provided by the school and arch diocese at staff meetings and inset. Training Outcome:To have had a range of practical and pedagogical opportunities to develop their own role within the classroom and whole school and thus, ensure they are well prepared for their future career.Employer Description:St John's is a small Catholic school set in beautiful grounds and welcomes pupils of all denominations. Our school is a happy place where pupils love to learn.
We are an accredited Forest School, providing a unique opportunity for pupils' learning and development and have recently achieved the gold mark for learning outside the classroom. We are the first in the north west to gain this award and only the second primary school in the country! We believe children need to engage in the great outdoors and the behaviour in school is exemplary.Working Hours :Monday to Friday. Shifts TBC.
Term time onlySkills: Communication skills,Organisation skills,Team working,Non judgemental....Read more...
Picking and packing customer orders with care and accuracy
Checking products to ensure they meet quality standards
Preparing orders for dispatch and shipment
Restocking shelves and bins to keep stock levels organised
Helping to keep the warehouse clean, tidy, and safe
Using basic computer systems to manage orders and stock
Training:Level 2 Supply Chain Warehouse Operative Apprenticeship Standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We offer a rapid delivery service in line with our current dispatch times and most items are sent via next working day courier service! We also have an on-site shop/trade counter, so you can even come by to pick up your purchase, or receive expert advice from one of our experienced technical staff.Working Hours :4 days, between Monday - Friday, 9:00am-5pm.Skills: Communication skills,Organisation skills,Team working,Physical fitness....Read more...
Typical duties will include:
Ensuring tidiness of garage area
Assisting fitters
Maintaining vans, fork-lift truck
Refreshing stores with screenwash, anti-freeze, oil
Maintaining walk-round wash
Training:
You will work towards and achieve a Level 3 Heavy Vehicle Service and Maintenance Technician Apprenticeship which will further improve your skill-set
Within the garage you will develop the skills and learn the systems necessary to progress as a trained garage fitter
Functional Skills in English and maths if required
Training Outcome:For the right candidate to progress on to a full role as a qualified garage fitter.Employer Description:We are a well-established general haulier operating a mixed fleet and our own garage from premises in Worksop.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist in the provision of a warm caring environment for children and their families, accessible to all
Integrate children and parents with disabilities, sensitively and positively, into the setting, promoting participation in a range of quality activities
Liaise with parents / carers to highlight the needs of their children and share developmental information on a regular basis with other professionals
Daily supervision and care of a number of children including taking care of children’s personal needs and encouraging self-help and social skills
Assist in ensuring the maintenance of adequate standards of cleanliness and hygiene for children attending the setting
Have an overall knowledge of and provide a service which values and respects the race, religion, language, culture and needs of all the children and families using the provision
To be aware and work within the health and safety framework, policies, procedures, guidelines and legislation to include fire drills
To provide flexibility in covering and care at short notice in the event of unforeseen circumstances
The opportunity for more hours, paid at TA rate, if candidates wish to do the school's wraparound club
Training:
L3 Teaching Assistant Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation. At least 10% of your working hours each week will be spent training or studying
Training Outcome:Fully qualified and will be able to apply for a permanent role if available.Employer Description:Situated in the heart of Glastonbury, we are a school dedicated to educating the whole child, with a broad and balanced skills - based curriculum at the core of what we do. With strong links to the community and a focus on local learning and the development of social and personal skills as well as academic achievement, we aim to prepare our pupils for the next stage of their life and schooling.Working Hours :Monday - Friday 8.30am - 3.15pm. Term time only.Skills: Communication skills,IT skills,Organisation skills,Number skills,Team working,Initiative,Patience,Hardworking,Punctuality,Time management,Keep on top of college work,Dedication to the role,Friendly, kind and caring,Ability to follow instructions,Ability to maintain records....Read more...
The successful candidate will support the day-to-day running of the business, assisting with administration, customer service, and general office duties while working towards a Level 3 Apprenticeship in Business Administration with Access Training.
Duties to include:
Use of Excel spreadsheets and accounting software, including SAGE.
Answering the telephone and directing enquiries professionally
Dealing with accounts queries
Supporting credit control duties and chasing outstanding payments, inputting data
Printing and processing invoices
Checking off supplier statements
Scanning & filing documents
Other general administrative tasks as required
Applicants should have good IT skills and be willing to learn. Full training will be given.
Probationary period applies.Training:Business Administrator Level 3 Apprenticeship Standard, including monthly day release at Access Training on Team Valley.Training Outcome:There is an excellent opportunity to develop your skills for the right candidate who is enthusiastic and willing to learn.Employer Description:Established in 2009, MRM Solutions is a specialist electrical and integrated systems contractor delivering design, installation, and maintenance services across the North East and throughout the UK. The company works with residential, commercial, industrial, and public-sector clients, providing safe, reliable, and high-quality electrical solutions tailored to each project.Working Hours :37.5 hours per week 9am – 5pm Monday – Friday, 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Time Keeping....Read more...
Creating digital graphics for websites and online promotions
Assisting with homepage banners, offer graphics, and marketing visuals
Updating website content across our CMS platforms
Supporting online promotions and eCommerce activity
Assisting with SEO-focused content updates and optimisation
Helping maintain consistency across multiple travel websites and brands
Ensuring graphics and content are accurate, engaging and optimised for desktop and mobile
Learning how digital design and content impact customer engagement and online sales
Working closely with our marketing, content and eCommerce teams on website, social media and email marketing campaigns
Training:
This apprenticeship leads to a recognised qualification and, upon successful completion, you will achieve a Level 3 Content Creator qualification which will be recorded on your digital achievement record
You will be supported by a dedicated Content Creator Assessor from our chosen training provider, who will guide and support you throughout your apprenticeship journey
Training will be delivered through a blend of online learning, face-to-face sessions, one-to-one support, and group workshops to provide a varied learning experience
You will have 6 hours each week within your working hours dedicated to your apprenticeship learning, with ongoing support from both your manager and assessor
By learning from industry specialists and collaborating with peers, you can develop the skills and experience needed to become a qualified Content Creator in just over 15 months.
Training Outcome:On successful completion of the Level 3 Content Creator apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills. Next steps and development opportunities will be discussed during your regular 1:1 meetings.Employer Description:Travel Village Group is one of the UK’s leading independent cruise and travel specialists, proudly operating as a successful 4th generation family business based in Blackpool. Our portfolio includes Travel Village, Southampton Cruise Centre, RiverCruising.co.uk, and The Holiday Village, helping customers across the UK book unforgettable cruise, river cruise, and holiday experiences. With decades of experience in the travel industry, we continue to grow through innovation, strong customer service, and an expanding digital presence across multiple online brands. We combine the supportive culture of a family-run business with the excitement of working in a fast-moving and evolving industry.Working Hours :Monday - Friday: 8am - 4.30pmSkills: IT skills,Attention to detail,Organisation skills,Team working,Creative....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Assist with a range of arboricultural operations, including: Tree planting, pruning, and felling
Hedge cutting and vegetation management
Use of tools and machinery (e.g. chainsaws, wood chippers – once trained)
Support site preparation and clearance work
Maintain equipment and ensure tools are used safely
Follow all health and safety procedures and risk assessments
Work as part of a team in outdoor environments and varying weather conditions
Attend college or training provider sessions as required
Training:
Work towards a Level 2 Arborist Apprenticeship Standard
Receive on-the-job training from experienced professionals
Develop knowledge in:
Tree biology and identification
Pests and diseases
Safe working practices
Environmental awareness
Training Outcome:Potential full-time employment with employer on successful completion of the apprenticeship.Employer Description:Chris Gill Tree Surgery provides tree maintenance services such as pruning, planting & aftercare, felling, advice & guidance. We are dedicated specialists in the preservation and maintenance of trees. We believe in offering the most cost-effective solutions for the long-term management of your trees.We operate tree surgery throughout the North East of England. We have a qualified and experienced management team, together with highly skilled operational Arborists who can deliver a superb service offering excellent value for money.Working Hours :Monday - Friday - 07.30-16.30 (30 mins lunch + two 15 mins break).
Day release to Houghall Campus on Monday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Communication with suppliers and customers
Maintain business documentation
Process customer orders
Make and answer telephone calls
Training:Business Administrator Level 3.Training Outcome:Continued employment in a permanent full-time role. Employer Description:RAM Extrusion are plastic extrusions specialists supplying products to a variety of markets, including Weatherseals, Acoustic Seals, Door Products and Flooring Trims.
RAM Extrusion is a privately owned extrusion specialist based in the UK, in Droitwhich Spa. RAM was formed in 2003 bringing together over 30 years’ experience of research and development, design and production of many types of plastic extrusions, extruded profiles.
Now some 17 years later RAM has further developed it’s skills and abilities, with a superb staff retention we have managed to develop a skilled and loyal workforce with a huge amount of experience.
Renowned for an innovative approach to plastic extrusion, RAM have become a leader in technical extrusions and finishing capabilities. RAM’s plastic extrusion manufacturing facility comprises of over 25,000 sq.ft. and includes 12 single screw extrusion lines with the capability of extruding flexibles, rigids, co-extruded and blown extrusions.Working Hours :Monday to Friday 9am to 4.30pm. Half a hour paid lunchSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Daily maintenance & servicing of Plant & Tool equipment.
Ensure that parts are ordered in a timely manner to keep the equipment available for hire.
Adhere to all company Health & Safety rules & regulations.
Training Outcome:Possible permanent employment.Employer Description:The company was established and has been trading successfully since 1969. There are currently two dedicated sites; one in High Wycombe and one in Aylesbury, covering a vast geographical region for delivery of equipment, operating across the Construction, Service & Maintenance and Event Hire markets.
Eros Hire Tools cater for both the professional and domestic markets, covering everything from specialist equipment such as Access Equipment, to generators & diggers through to the most basic of small hire tools, all of which are maintained and tested to the highest & required standards.
Our dedicated team of staff are trained and available to offer advice and assistance on both the products and services we offer and we are continually expanding and improving the range of equipment we are able to offer.Working Hours :Monday to Friday, 8.00am to 5.00pm (1 hour for lunch).Skills: Customer care skills,Strong work ethic,Reliable & Trustworthy,Repairing equipment interest,Able to take instruction....Read more...
Set across three nearby sites totalling almost 40 acres, the school’s grounds include a wide range of sports pitches, training areas and landscaped spaces used extensively throughout the year by pupils, staff, leisure centre members, alumni sporting associations and visiting teams. This is an excellent opportunity for someone who takes pride in their work and enjoys working outdoors in a varied and active role.
The successful candidate will play a key role in preparing and maintaining rugby, football and cricket pitches, and wider landscaped areas to a high standard, helping to support a busy and well-used sporting environment. The role offers varied, hands-on work throughout the seasons, alongside opportunities to develop practical skills and industry knowledge within a professional school environment.
The role holder will be enrolled onto a Level 2 Sports Turf Operative apprenticeship training course at the North Kent College and will attend training one day per month at the Hadlow College campus.
This position would suit someone who is reliable, proactive and keen to contribute to maintaining excellent sporting facilities for pupils, members and the wider School community.
Key Responsibilities:
Preparing and maintaining various multi-use sports pitches including rugby, football, cricket, athletics plus MUGA’s
Setting up and removal of various sports and games related events, including manual handling of heavy equipment
Grass cutting
Verti drain
Earthquaking
Line marking
Pruning, strimming, weeding etc.
Leaf collection
Litter picking
Working closely with School Keeping and Maintenance staff and other colleagues within the Operations department on any areas of overlapping responsibility
Any other task within capability as reasonably requested by the Headmaster, Bursar or Director of Operations & Estates
Personal Specification:
The ideal candidate has the following skills and attributes:
Able to work diligently and without supervision (essential)
Able to work with others in a small team (essential)
Proactive with a good eye for detail (essential)
Self-driven (essential)
Full driving licence valid for the UK, with fewer than 7 penalty points and no endorsements for serious convictions (essential)
Have a keen desire to improve standards (essential)
A keen interest in sport (essential)
Sufficient fitness to carry out the manual handling aspects of the role
Gardening and landscaping experience (desirable)
Cricket, football and rugby pitch preparation/repairs (desirable)
Experience in the use of various types of grounds machinery and equipment (desirable)
Experience in the preparation of good quality sports pitches and general grounds maintenance (desirable)
Training:Sports Turf Operative Level 2.
An apprenticeship includes regular training with Hadlow College. At least 20% of your working hours will be spent training or studying.Training Outcome:You will have a full qualification in Sport Turf Level 2. Employer Description:For over 360 years we have educated the children of local families in south-east London. Life is co-educational and we believe school should be too. If you’re happy you will do well – we look after you to make sure you are, and you will.
Set in a leafy corner of south-east London, we have around 1300 pupils across both the senior and junior schools. With a reputation for academic excellence and outstanding pastoral care, our ethos is as a real-world school, grounded in its local community. We are proud of our history but not burdened or defined by it.
We understand that the journey to success in life beyond Colfe’s starts from the moment our pupils join us. Our mission is to inspire curiosity, ambition, enthusiasm and a love of learning that starts from a child’s very first day here. Colfe’s pupils are well-rounded, happy individuals who each contribute something unique to the school.
Academic standards are high. Pupils excel at both GCSE and A-level with outstanding results above the national average. Over 90% of Colfe’s leavers go on to their first-choice university.
We offer outstanding scholarship opportunities, including academic and co-curricular scholarships at Year 7 and Year 12. We are particularly proud to offer the groundbreaking Leatherseller Scholarship Programme, providing fully funded, means-tested Sixth Form scholarships awarded to talented pupils based on academic potential and economic need.
Our on-site resources are unique for a London day school. We are lucky to have such an abundance of green space on site as well as a performing arts centre, sports centre with full size swimming pool, two additional extensive sports grounds and a dedicated forest school for younger pupils nearby.
At Colfe’s you don’t just learn, you learn for life.Working Hours :Monday - Friday, 08:00 - 16:30 with a 1-hour unpaid lunch break. Regular overtime required at weekends for school matches.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Physical fitness....Read more...
Learn how to carry out electrical installations, repairs and maintenance in customers’ homes, supporting safe and well‑maintained communities
Work alongside experienced electricians to plan jobs, prepare materials and develop practical, hands‑on trade skills
Use a handheld device to record job progress, work completed and time spent, building good work habits from the start
Provide a friendly and respectful service when working in people’s homes, representing Community Housing positively
Learn to work safely at all times by following company procedures, using tools and equipment correctly
Training:As an apprentice, you’ll receive a mix of practical workplace learning with Community Housing and training with an external provider. You’ll be supported to build your skills through hands‑on experience, alongside structured learning to support your development.
Training with the provider is usually around one day per week, although this can vary. Full details of the provider location and learning schedule will be confirmed once a successful offer has been made.Training Outcome:An apprenticeship with Community Housing offers more than just a qualification. You’ll be supported to grow your skills, confidence and professionalism while contributing to meaningful work that supports local communities.
Many of our colleagues began their careers as apprentices, and we’re proud to invest in developing future talent.Employer Description:Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire’s largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently.
We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them.Working Hours :Working hours: 37.5 hours per week, Monday to Friday, working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Start - 3 months:
To cut down first response time
Increase the resolution rate
Improve customer satisfaction
3-6 months
Improve knowledge of company and understanding of the business as a whole
Improve the customer onboarding experience.
Improve the order journey
6-12 months
Help build on the company knowledge base to help lower ticket volume
Have a good understanding of our CRM and other systems
Full ownership of their assigned tasks
12+ months
To be fully independent in the role
Have a broader understanding of the organisation
Be able to work on their own projects with little guidance
Training:
1 day every 2 weeks term time at college
Work place mentor
College appointed assessor
Training Outcome:For the right candidate, the role could lead to a full-time position upon completion of the apprenticeship. With the potential to lead to training in different sectors within the company.Employer Description:We’re a UK-based provider of scalable business internet solutions and point-to-point multi-site connectivity. With nearly two decades of experience under our belt working with some of the most diverse companies in the country.We have a small work environment with about 4 office staff and two Engineers.Working Hours :Monday - Friday : 9am-5pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
Predominately based in our Coventry Head Office, the central support team is made up of many support functions key to the success of the wider business. We partner with the sector and regional Business Units to provide exceptional customer service to our internal and external customers.
We have a great opportunity for you to join this customer-focused team where you can grow your skills and progress in your career. We are looking for someone who shares our passion on delivering exceptional customer service whilst also being able to work within a fun and hardworking team environment. Training Outcome:Becoming a qualified Assistant Accountant.Employer Description:We deliver some of the UK’s most complex and critical infrastructure across six core sectors of energy, water, nuclear, highways, rail and aviation for public and private customers. Working on projects and long-term frameworks, we believe in connecting people, places and communities through innovative and responsible infrastructure. Our people are our business. Through their expertise, we harness innovative ideas and approaches that enable us to safely and responsibly design and deliver resilient infrastructure upon which we all rely. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £4 billion. Working Hours :Monday - Friday, 8:30am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Managing incoming post and distributing it to the relevant departments
Answering telephone calls and greeting clients in a professional manner
Assisting with client onboarding and maintaining accurate records on our CRM
Scanning and filing confidential financial documents
Assisting the accounting team with general administrative tasks as required
Training:Business Administrator Level 3.
As part of the apprenticeship, you will be required to complete at least 6 hours 'off the job' hours each week.
You will attend online lessons once every other week. In addition, you will be allocated with an assessor who will visit you within the workplace once every other week.Training Outcome:There is potentially a permanent position available, on completion of this apprenticeship.Employer Description:SRC Accountancy Services Limited is an Accounting company located in Stourbridge, West Midlands. We provide friendly Accountancy services for business and individuals of all sizes (without the jargon). The business partners have an extensive knowledge in the accounting field ranging from annual accounts, management accounts, VAT, PAYE, tax returns and business planning. Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Positive Attitude,Willingness to learn....Read more...
This is a varied and practical role where no two days are the same. You will support our electrical engineers and develop real-world skills in:
Electrical installations in commercial and domestic environments
Testing and inspecting electrical systems
Fault-finding and remedial works
Solar PV and battery storage installation & commissioning
EV charger installation & commissioning
PAT testing
Renewable energy servicing and maintenance
Safe working practices and industry regulations
Training:You’ll complete an Advanced Level Apprenticeship – Installation / Maintenance Electrician, combining practical work experience with college-based learning, with delivery from Bridgwater CollegeTraining Outcome:We don’t just train apprentices, we build careers. Our aim is for the right candidate to grow into a permanent, qualified electrician role within the company, with long-term progression opportunities in both electrical engineering and renewable energy.Employer Description:For over 35 years, Forest Electrical Services has built a reputation for excellence in industrial, commercial and domestic electrical engineering. We are also at the forefront of renewable technologies, including:
· Solar PV installation
· Battery storage systems
· EV charge point installation
· Commercial electrical systems
· Industrial LV switchgear projects
· Electrical inspection & testing and PAT TestingWorking Hours :Monday – Friday 8:00am – 4:30pm (College attendance begins in October as part of the apprenticeship).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Initiative,Patience,Physical fitness....Read more...
Contributing to a programme of activities that meet the individual needs and interests of the children
Recording children's learning and development journeys and to then communicate these with parents, carers, and other key adults
Being actively engaged in great team working
Liaising with and supporting parents, carers, and other family members
Participating in the high-quality care and supervision of all children
Attending activities that are out of working hours (e.g. staff meetings, training, and events etc.)
Being flexible and to prepared to help where needed (including domestic jobs e.g. preparing meals and cleaning toys etc.)
Following the ethos of the nursery, creating a warm and friendly environment
Working alongside the nursery manager and staff team
Ensuring that EYFS is promoted efficiently and that its policies are followed correctly
Ensuring great customer service
Helping with the smooth running of the nursery
Reading, understanding, and adhering to all policies and procedures relevant to your role as deemed appropriate by the nursery manager
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including risk management, key person and attachment, learning and development, and more! You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:St Joseph's offers a Nursery education full of wonder and excitement and with so much to see and do, the children soon develop a love of learning about the world around them. In addition to all the activities and toys available in the rooms, the children visit the school library, take part in PE, have French lessons, cook, go on walks to see some of the City's local attractions, they even manage to squeeze in some IT! Working Hours :Monday - Friday 8.00am - 4.45pm or 9.15am - 6.00pm.Skills: Communication skills,Creative,Customer care skills,Initiative,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car.
You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives.
The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care.
The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car.
Duties the Care Coordinator Apprentice Will Undertake:
Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely
Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required
Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care
Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided)
Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations
Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always
Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately
Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards
Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively
Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements
Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service
Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection
Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service
General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required
Training:Business Administrator Level 3.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently.
Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver.
As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive....Read more...
Assist the Customer Experience team with the onboarding and implementation of new customers, ensuring a smooth and positive setup experience
Support customers with initial product configuration, guiding them through setup steps and best practices
Help prepare and maintain onboarding documentation, guides, and training materials
Participate in customer calls and meetings alongside experienced team members, learning how to build rapport and manage customer relationships
Respond to customer queries during the onboarding process, escalating more complex issues to senior team members as needed
Collaborate with internal teams, including Support, Product, and Sales, to ensure customer needs are met
Assist with data entry, reporting, and tracking of onboarding progress and customer milestones
Contribute ideas to improve onboarding processes, workflows, and the overall customer experience
Develop a strong understanding of our product suite and how customers use our solutions in their day-to-day operations
Skills Required:
A genuine interest in customer experience, technology, or SaaS
Strong written and verbal communication skills
Good organisational skills and attention to detail
Proficiency with core IT tools (e.g., Microsoft Office, Google Workspace, or similar)
A positive attitude and willingness to learn
A natural problem-solver who takes initiative and isn't afraid to ask questions
A team player who thrives in a collaborative environment and is open to feedback
Training:
Business administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:Our client is an innovative workplace that empowers organisations to manage visitors, resources, and workplace compliance with confidence. They are looking for a motivated and enthusiastic individual to join our Implementation & Professional Services team as a Customer Experience Onboarding Specialist Apprentice.Working Hours :Monday to Friday 9am – 5.30pm office based. On occasion you may need to work unsociable hours to communicate with the global team (this will be done remotely).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprenticeship will involve:
Learning and understanding Health and Safety at Work and demonstrate a safety-first attitude
Observing and performing maintenance tasks under supervision until competent, mechanically and electrically
Learning and understanding types of maintenance and the importance of each, such as reactive, preventative, condition-based, etc.
Taking part in training placements as part of your apprenticeship
Manufacture a tyre from start to finish
Using our computerised maintenance management system
Support with machine maintenance, inspection and repair
Fault find with mechanical and electrical systems
Training:
This is a Level 3 Mechatronics Maintenance Technician apprenticeship, delivered over a 30-month period. The apprentice will attend the training centre In-Comm Training, Aldridge WS9 or Telford TF3, for the first 10 months.
Training Outcome:
Full-time position as a Mechatronics Maintenance Technician.
Employer Description:Dunlop is proud to be the only specialist manufacturer and re-treader of aircraft tyres in the world, our focus is on being the first choice supplier of aircraft tyres and nothing else. From our sites in UK, US and China, we are singularly focused on the design, manufacture and distribution of tyres for the Aviation industry. With customers globally across the commercial, military and freight markets, everything we do is done with safety at the forefront - whether that be the safety of our people, our customers and our products. The Birmingham site is the Head Office of the organisation where most of the team are employed in the manufacturing of new tyres and the retreading of existing tyres. Our manufacturing teams are specialised and highly skilled in both manual operations as well as working with a range of equipment and machinery. We have many systems in place to best ensure safety of all and we have some ambitious goals around welfare, the environment and sustainability for the future. The HSE team take a proactive and dynamic approach, always evaluating success and looking for improvements. We offer a learning arena like no other with a diversity of opportunities to gain and practice skills for the future.Working Hours :Monday- Friday, 9.00am - 5.00pm.
Please note, upon completion of the apprenticeship, you will be required to work shift patterns.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Interest in engineering....Read more...
