What will the apprentice be doing?
The role will involve administrative tasks including, but not limited to:
Prepare quotations from drawings and specifications received from prospective clients
Ensure tenders are prepared to strict deadlines
Maintain and collate information for handover to design department
Liaise closely with clients/architects/other departments
Assist Sales Director and other team members where necessary
Develop a broad understanding of structural design and architectural detailing, as well as commercial aspects of the industry
Training will be provided
What is the expected career progression after this apprenticeship?
Full-time employment prospects for the right apprentice upon completion of level 3 apprenticeship.
How you will be supported?
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted by a member of our team.
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there?
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take. Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Ideal Aluminium Systems is a specialist in the design, manufacture and installation of aluminium systems.
The company combines industry leading expertise in high grade aluminium construction products with beautiful design and innovation.
A full and expert service is offered to both the commercial and domestic sectors.Working Hours :Monday - Thursday 8am - 4.30pm, Friday 8am - 3.30pmSkills: Team working,Able to follow directions,Experience of construction,An eye for detail,Able to work independently,Computer literate,Confidence,Enthusiastic....Read more...
As part of this role, you will be required to:
Assist with taking phone calls regarding commercial vehicle breakdowns,
Call through to our garages and arranging inspections,
Liaise with garages regarding repairs required and costs
In addition, you will be expected to do the following duties:
Filing and document management
Mail handling
Scanning
Sales order proc essing and administration
Datas entry
Producing documents, presentations and reports.
In keeping with accepted principles of good working practice, you may be required to undertake additional or alternative duties.Training:Mandatory training - all online these include, manual healding, DSE, Health and Safety, GDPR, Information Security, Bullying and Harassment, Data protection, Fire Safety awareness, Risk assessment awareness.Training Outcome:
Become qualified in Business Administrator Level 3 standard
Employer Description:At Otis, we've been in the vehicle hire business for 20 years. We are very experienced, but that doesn't mean we are complacent. In fact, you'll find we are a dynamic, enthusiastic company, and one which operates rather differently from many others in the market-place.
How? Well, we place great importance on listening to our customers. In fact, that's how our company approach took shape. Customers told us what matters is that hire vehicles are reliable, presentable, well serviced means of transport, at a very competitive price. So, that objective underpins everything we do.
We continue to listen to our customers’ needs and comments, and refine our products and services accordingly. It’s an approach which has paid dividends, in that many people who first came to us to rent a single vehicle for a short period of time, have returned and become long-term customers, hiring a wide range of vehicles for private and business use.
Our fleet is high quality, well maintained and serviced, and our team pride themselves on offering first class service every time.
As a local provider, we are able to provide a personal service to customers, getting to know their needs and understanding their business.
The Otis team are there to help and support you - we have invested in the most up to date communication system.Working Hours :Monday - Friday, 8.00am - 4.00pm or 9.30am - 6.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Positive 'can do' attitude,Reliable....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Apply for this ad Online!....Read more...
The Operations Executive Apprentice will be trained to ensure that customer contracts are procured successfully with our partnered suppliers as well as ensuring the customer journey is as smooth as possible from onboarding to live and in life. The operations team work closely with the sales team, customer success team, suppliers, as well as various other agents within the industry, post-sale to ensure customers achieve the desired outcomes from our service, resolve any issues and answer any queries that our partners or customers may have. The ideal candidate will have strong communication skills, an outstanding work ethic, strong attention to detail with a logical mindset focused on problem solving and problem prevention where possible.
With the right training you will be fully competent to complete the following tasks -
Contract submission:o Using various supplier CRM portals, process and monitor customer contracts.
o Liaise with suppliers, as well as internal teams to ensure contract success.
o Understand customer needs and ensure our service and products provide maximum value and satisfaction.
2. Onboarding & Training:
o Ensure a smooth customer onboarding journey by successfully contracting, processing and ensuring suppliers take over in time.
o Support customer and suppliers with objection resolution.
o Ensure proper adoption of the company's portals by providing training or support.
3. Account Management & Retention:
o Understand the customer health score and proactively work to both maintain and increase it.
o Resolving various operational tickets raised through internal CRM with suppliers/customers and various agents within the industry.
o Work as the glue to bring all internal teams together for delivery to the customer and partner.
o Collaborate with internal teams to resolve any issues in a timely manner.Training:The apprentice will work towards the Level 3 Business Administrator Standard. Training will be one day a month, at WBTC offices in Newbury. Functional skills maths and English will be delivered either remotely or at our centre in Newbury if needed. Training Outcome:Personal development and promotion from within the company is actively encouraged. Employer Description:Since 2014, Fidelity Energy has taken pride in aiding businesses to procure their energy by using our great technology, great relationships and great people.
We not only provide procurement services, but all the other services you would expect from one of the UK’s leading utilities and energy consultants. We help our customers get the best value from their energy contracts, reducing their energy consumption, minimising their carbon footprint and ensuring that their bills are right. Thousands of businesses of all sizes from all over the UK rely on us for their energy needs, whether that be one site or multi-sites across the UK. We remove the stress of dealing with the energy contracts by contacting your existing and new supplier, as well as managing the process throughout, from start to finish.
Fidelity Energy is set up to become an enviable business within the Utility Industry. This will be achieved in an honest, legal and motivational manner with automation and technology at the heart of everything we do.Working Hours :Monday to Friday 8.30am - 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Enthusiasm,Eager to learn,Able to multi task....Read more...
Job Description: Data Analyst Apprenticeship
This apprenticeship offers a unique opportunity to kickstart your career in the Automotive and Leasing industry. Over the course of this apprenticeship, you'll embark on a journey of learning and growth, gaining hands-on experience across various facets of data and pricing within our dynamic organisation.
Role Overview:
Specifically, the Asset Risk team looks at the residual value of vehicles at the end of their lease and estimates the costs of servicing and maintaining them, including tyre replacement. These elements are vital for calculating our lease costs. Additionally, the team manages the discounts provided by car and van manufacturers, which will be a core part of your role. The team also handles lease modifications requested by clients, such as extending the duration or adjusting mileage.
Your role will be to learn, support, and develop your skills within a key function of our business. You will experience:
Working within the Asset Risk team.
Problem-solving.
Dealing with colleague queries.
Assisting with the maintenance of vehicle data.
Generating reports.
Monitoring data movements.
Assisting with contract changes and general challenges.
Expectations:
Maintain Ethical Standards: Adhere to Mercedes-Benz AG Policies and the Company's Compliance Guidelines, including Anti-Bribery and relevant competition laws.
Personal Responsibility: Undertake all training and development required for the role, including attending relevant courses, completing assessments, keeping learning logs, and discussing development and challenges with your line manager and college team.
Team Contribution: Participate in team tasks, including computer use, information and data analysis, and day-to-day problem-solving, working accurately and under time constraints set by the Line Manager.
Office Environment: Work typically Monday to Friday, 08:30 to 17:00. Off the job training, will be allocated towards your apprenticeship.
Key Responsibilities:
Update Vehicle Discount Data: Enter and maintain vehicle discount data in our systems, ensuring accuracy and monitoring expiry dates of customer discount agreements or manufacturer campaign agreements.
Weekly Reporting: Produce weekly reports showing the volume of terms processed, categorised by different client types.
Responding to Discount Queries: Become a trusted colleague for any discount-related queries.
Monitor Data Imports: Oversee the daily import of vehicle product and pricing data, addressing any queries from the Sales Team.
Assist with Contract Modifications: Work with the Contracts Administrator to prepare modifications for clients who wish to change lease terms.
Company Benefits:
Access to the Pension Scheme (Optional for Apprentices).
Preferential Discounts.
Access to PEPPY (https://peppy.health/).
Free Tea and Coffee.
Use of modern equipment, technologies, and state-of-the-art offices.
Being part of a growing dynamic team powered by Mercedes-Benz in the UK.
Please Note:
The scheme (salary) starts at £17,000 (Under 21) and £24,000 (Over 21).
Training:Data Analyst Level 4 Apprenticeship Standard
Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
Quality teaching and support.
Project-based learning, co-delivered by employers.
State-of-the-art facilities with plenty of tech equipment available.
We have a broad range of mandatory and elective training from Linked in Learning to our own on brand classroom and computer-based training – We grow when you grow – development and learning is key to our joint success.Training Outcome:At the end of this apprenticeship, you will gain a Level 4 qualification provided in partnership with MK College.Employer Description:Athlon are part of the Mercedes-Benz family, leading innovative business to business fleet management and services.
With a focus on collaboration and customer-centricity, we're dedicated to shaping the future of fleet through cutting-edge solutions and strategic partnerships.
Athlon operate in over 20 countries including the UK where our heritage and experience from Mercedes-Benz Mobility AG has allowed us to create an established footing in an exciting and innovative market. Our partners and connections all over the world can provide our customers with both Global and local strength and expertise.
Kick start your Carrer with Athlon UK - Based in Milton Keynes - competitive salary, fully funded course and excellent benefits.Working Hours :Shift Pattern: Monday to Friday 08:30 - 17:00.Skills: Communication skills,Attention to detail,Initiative....Read more...
