CUSTOMER SERVICE ADMINISTRATORMUST BE IMMEDIATELY AVAILABLE
GILLINGHAM
UP TO £28,500 + EXCELLENT BENEFITS + PROGRESSION
THE COMPANY: We’re exclusively working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for an experienced Customer Service Administrator to join the team in a fast-paced, client-facing role working with leading international brands and businesses. This is a fantastic opportunity to work for an industry-leading business in an exciting industry and support some well-known brands. If you are a Customer Service Administrator / Customer Service Assistant / Sales Support / Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
Ensuring customer enquiries are answered promptly
Handling emails and calls from customers
Supporting the sales and marketing team with administrative tasks
Helping to prepare reports for sales teams
Chasing up product deliveries
Identifying areas to further support clients
THE PERSON:
We’re looking for a candidate from a Customer Service Administrator, Customer Service Assistant, Sales Support, Sales Administrator background
An excellent communicator with the confidence to handle a variety of tasks within a busy department
A proactive individual with a supportive nature to ensure clients receive a smooth-running service
Detail orientated and a keen eye for detail
Must be computer literate with MS Word, Excel and Outlook
TO APPLY: Please send your CV for the Sales Administrator / Account Manager position via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Sales Administrators can be found in almost all types of Motor Trade Businesses, from Car Dealerships to Commercial Dealerships, Accident Repair Centres and Parts Factors. They provide administration support to the Sales Team, which is an important role as it means the Sales Team can focus on selling!
General duties include monitoring vehicle deliveries and maintaining stock records, processing vehicles for transfer and ensuring all records are kept up-to-date, analysing month end sales invoices and generating reports as well as liaising with manufacturers on delivery times and keeping customers informed on their delivery times.
Regardless of whether you are a Sales Administrator in a Main Dealership or a Body shop, this role is both logistical and administrative and therefore requires a highly organised individual with commercial awareness and the ability to deliver the highest standards of service. A successful Sales Administrator will be able to work well under pressure and use their initiative to support the smooth running of the Sales Team.
Experienced Sales Administrators can see their career progress in different directions, one route to take is to move into the Service Department and work as a Service Advisor due to the after sales knowledge they have built. Others will progress their career on the Sales side of the business and move into a Sales Advisor, Senior Sales Advisor, then Sales Controller, Sales Manager and finally an After sales Manager role.....Read more...
We are looking for a Senior Administrator to work on a permanent basis near Ashton Under Lyne.
The role is working for a large manufacturing company, so if you have any experience of working as a Senior Administrator within Engineering, Manufacturing and/or Production sectors this would be advantagous.
Salary is c£30-35,000 per annum plus 25 days holiday and bank holidays, pension, company discounts etc.
Duties for the Senior Administrator:
As the Senior Administrator, you will be part of a small office based team and the main focus of the role includes:
Supporting the business support team member
Administrative (Finance / Accounts)
Processing new customer/supplier accounts
Processing purchase invoices
Dealing with and resolving customer/supplier invoice queries
Raising purchase orders
Managing any proforma supplier accounts
Responsible for supplier statement reconciliations
Commercial
Reviewing work in progress (WIP) costs against budgeted costs and analysing any over spend
Customer/project analysis and reviewing packages of work
Analysing previous manufacturing costs to support the sales and estimating team
Approve contract review
Monitor APR (Advance production reserve)
Sales forecasting
Produce various KPI’s
Issue Management
Resolve sale ledger debt issues
Manage customer commercial issues
Monthly reviews with onsite accountant around WIP and overheads
Reviewing supplier terms and conditions Director final sign off
Recruitment onboarding process
Training
Releasing purchase orders
Processing sales invoices
Raising recharges
Payroll, providing cover and support processing:
Wages
Annual leave requirements
Timesheets
Adhoc
Leading on system improvements and improving business processes
Reviewing new business improvement initiatives
Office 5S champion
I do have more details on the Senior Administrator role, if you could be interested, please call Rebecca at GPW Recruitment or press APPLY NOW!....Read more...
Technical Administrator
My client sells and services air conditioning and heat pumps- in both marine, commercial, and residential applications and they are expanding and are now looking for a Technical Administrator.
The role of technical Administrator will include:
Customer communication,
Chasing and ordering/shipping parts and spares
Service booking and scheduling.
Filing for grant applications for heat pumps
Sales coordinator- Additional duties and training will be given.
Specifying and quoting Air conditioning and heat pump systems
Basic Auto cad schematics viewing
Basic Fusion 360 or Solid Works operation ran.
Going into an Engineering support Role duties listed above plus hands-on commissioning and surveying.
Design of air handling units and bespoke cooling units mostly marine based.
This would suit someone with engineering admin experience as well as someone looking for a step into Design.
If you are interested in applying for your next role in engineering please contact Ian at Holt Engineering on 07734406996....Read more...
Technical Sales Administrator
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and solutions-orientated Technical Sales Administrator to their team on a 6mftc.
The Technical Sales Administrator will consistently provide high levels of customer service and technical support to a range of customers via various means.
Roles and Responsibilities
- Placing orders vis Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Liaise directly with customers on the phone assisting with technical issues
- Provide technical advice and solutions regarding product range
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a ‘can do’ attitude
- An ability to be able to understand technical drawings and instructions will be of benefit
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
PURCHASE TO PAY ADMINISTRATOR / IMPORT FINANCE ADMINISTRATORMANCHESTER CITY CENTRE£28,000 to £35,000 (NEGOTIABLE) + BENEFITSTHE COMPANY: We’re proud to be partnering with a highly successful importer based in Manchester City Centre who is looking to recruit a Purchase To Pay Administrator / Import Finance Administrator to join the team.As a Purchase to Pay Administrator / Import Finance Administrator, you’ll be working as part of the finance team and will take responsibility for managing the purchase order process, handling purchase orders, managing stock, logistics and shipping.The role would suit an individual who is working in a mixed role that includes Purchase Ledger and Logistics, and will likely hold a role such as; Purchase Administrator, Purchase Ledger Administrator, Import Clerk, Import Administrator, Purchase to Pay Administrator or Logistics Administrator.It’s a great opportunity to join a rapidly growing and forward-thinking organisation.THE PURCHASE TO PAY ADMINISTRATOR / IMPORT FINANCE ADMINISTRATOR ROLE:
Reporting to the Finance Manager, you’ll be responsible for processing Stock invoices and matching them to orders.
Verifying and confirming invoices/documentation are correct from suppliers before suppliers submitting these to related parties such as banks, clearing agents.
Working closely with Logistics, Sales & Merchandising departments with regards to supplier orders and stock delivery dates.
Recording/updating information on various schedules around orders, shipments, shipping lists.
Liaising with Warehouse re when stock can be received.
Liaising with Clearing Agents regarding clearing documents
Processing non-stock invoices such as freight, duty and VAT
Monitoring postponed VAT account transactions and duty deferment statements on HMRC Gov Gateway
Settling import bills and loan payments
Creating stock receipts, and posting payment journals in Navision
Working as part of the team to support year end audit process.
THE PERSON:
Must have experiencing in a similar role that includes Purchase Ledger, Logistics and Stock. The successful candidate may come from a role such as; Purchase to Pay Administrator, Import Clerk, Purchase Ledger Clerk, Logistics Administrator or similar
Qualified to AAT Level 3 would be desired but not essential.
Strong communication and organisation skills
Basic to Immediate with MS Excel
Any experience of Navision would be an advantage, but this can be trained.
A good understanding of VAT and Stock, and ideally imports.
TO APPLY: Please send your CV for the Purchase to Pay Admin role via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
PURCHASE LEDGER ADMINISTRATORMANCHESTER CITY CENTRE£28,000 to £35,000 (NEGOTIABLE) + BENEFITSTHE COMPANY: We’re proud to be partnering with a highly successful importer based in Manchester City Centre who is looking to recruit a Purchase Ledger Administrator to join the team.As a Purchase Ledger Administrator, you’ll be working as part of the finance team and will take responsibility for managing the purchase order process, handling purchase orders, managing stock, logistics and shipping.The role would suit an individual who is working in a mixed role that includes Purchase Ledger and Logistics, and will likely hold a role such as; Purchase Ledger Administrator, Purchase Administrator, Import Clerk, Import Administrator, Purchase to Pay Administrator or Logistics Administrator.It’s a great opportunity to join a rapidly growing and forward-thinking organisation.THE PURCHASE LEDGER ADMINISTRATOR:
Reporting to the Finance Manager, you’ll be responsible for processing Stock invoices and matching them to orders.
Verifying and confirming invoices/documentation are correct from suppliers before suppliers submitting these to related parties such as banks, clearing agents.
Working closely with Logistics, Sales & Merchandising departments with regards to supplier orders and stock delivery dates.
Recording/updating information on various schedules around orders, shipments, shipping lists.
Liaising with Warehouse re when stock can be received.
Liaising with Clearing Agents regarding clearing documents
Processing non-stock invoices such as freight, duty and VAT
Monitoring postponed VAT account transactions and duty deferment statements on HMRC Gov Gateway
Settling import bills and loan payments
Creating stock receipts, and posting payment journals in Navision
Working as part of the team to support year end audit process.
THE PERSON:
Must have experiencing in a similar role that includes Purchase Ledger, Logistics and Stock. The successful candidate may come from a role such as; Purchase Ledger Administrator, Import Clerk, Purchase Ledger Clerk, Logistics Administrator or similar
Qualified to AAT Level 3 would be desired but not essential.
Strong communication and organisation skills
Basic to Immediate with MS Excel
Any experience of Navision would be an advantage, but this can be trained.
A good understanding of VAT and Stock, and ideally imports.
TO APPLY: Please send your CV for the Purchase Ledger Admin role via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
This is an opportunity for an experienced Sales Administrator to support the Sales Team at a leading financial services consultancy in London and help the team drive the business forward. Your main responsibilities will be:Provide Admin support to the teamSupport with the management of the Sales Team which may include diary management. Ensuring the team are aligned and attending mandatory meetings.Take minutes and follow up on Actions from the Sales MeetingSupport the Sales process including ProposalsMaintain Data on SalesforceSupport the Bid Management and Design TeamUpdate Documents and MaterialsCreate and Maintain Sales documentationTrack Sales goals and KPIsSupport as required to help achieve individual and company sales targets Responsibilities The Sales Team are responsible for growing the UK Tech Organisation by finding new clients, taking the lead on proposals and growing old accounts. You will play a pivotal role in ensuring that the team are able to operate at a high level and are on track to achieve their goals. Exceptional organisational skillsKnowledge of Microsoft packagesStrong attention to detailA great communicatorProactiveExperience with Senior LeadersUsed to a fast paced environment Qualifications No essential education requiredSome experience of providing general admin support to Sales or Operations in a busy office would be beneficialCertificate in Business and / or Administration would be a plus Skills Excellent PC skills including Word, Excel and PowerpointAbility to comprehend and summarise informationStrong interpersonal and communication skillsAbility to prioritise work and manage time effectively, including management of other internal stakeholdersAbility to work to internal and customer driven deadlines, with the flexibility to react to changes in business prioritiesProficient in English (Written and Spoken)....Read more...
Up to £25,000 + Fully Remote working (Sussex) + BenefitsA highly capable, proactive and organised Office Administrator with excellent attention to detail and a professional and warm approach, is required to provide a broad ranging office support and administrative service on a remote basis as part of a highly regarded, professional business as they continue to expand.Our client is a trusted, highly regarded plumbing and heating company covering the central Sussex region, with an impressive client list of long-standing residential and commercial customers. They offer a competitive, honest and reliable service, accommodating anything from a boiler breakdown and service, to a full heating system installation, while always working to the highest standards.The ideal Office Administrator will have previous experience of providing remote organisational support in a dynamic role and an appreciation of the commercial importance of delivering a professional, proactive support service across all areas of the business.The successful candidate, who will work on a remote basis, will enjoy problem solving in an environment in which no two days are the same. In return, the Office Assistant will have the opportunity to define this role as the company continues to grow.Key Responsibilities
You will be the first point of contact for our new and existing customers looking to have a new boiler installed or serviced.
Working with information supplied by lead generation firms (Boiler Guide, CheckATrade), social media and recommendations.
You will be responsible for setting up appointments for surveyors and engineers, sending links for photo surveys and keeping track of meetings.
The management of the engineers’ diaries, scheduling appointments and following up open jobs until completion to ensure smooth operations.
You will be using our CRM software to track appointments and keep customer information updated.
General data entry.
Lead Generation.
The generation and dissemination of quotations, sales orders and invoicing.
Skills & Experience
Have previous experience in customer service and showcase excellent customer service skills.
Be fully competent on a computer with excellent working knowledge of MS Office (Word/Excel).
Excellent written and oral communication skills face to face and by email.
Happy to work in a fully remote role.
Calm and confident telephone manner, approachable with the ability to build a rapport with a wide range of people.
Be reliable and punctual.
Positive ‘can do’ attitude.
Genuine passion to support clients with any questions, queries or concerns.
Excellent organisational skills.
A Sales and/or Plumbing and Heating background would be an advantage.
This is a fantastic opportunity for an ambitious Office Administrator to join a friendly, family-owned and employee focussed organisation with a proud history of providing service and customer excellence. In return for your support, an attractive salary and benefits package is on offer including fully remote and flexible working options. Apply now!....Read more...
Sales and Quotation AdministratorSpeke£23,000 - £28,000 + Commission Monday to Thursday: 08:30 to 17:00 / Friday: 08:30 to 14:30Join our client, a pioneering company at the forefront of electronic innovations, providing state-of-the-art test solutions for printed circuit boards. They have established and maintained a global presence, serving specialist international PCB manufacturers and renowned household brands such as Google, BMW, and Tesla. They are expanding their sales team and offering an exciting opportunity for a proactive Sales and Quotation Administrator to support the internal sales team.Key Qualities:• Basic understanding of electronics• Background in data processing• Excellent organisational skills and attention to detail• Ability to work independently and collaboratively• Strong communication and customer service skills• Proficient IT skills• Curiosity and willingness to learn custom software and processesResponsibilities:• Process PCB CAD files using specialist software within a collaborative team environment• Liaise with customers regarding project requirements and timelines• Collaborate with test engineers and the sales team to ensure project accuracy and timelines• Price jobs and prepare quotations accurately and promptly• Build and maintain customer relationships, ensuring timely follow-ups on quotationsBenefits:• 20 days holiday (plus Bank holidays), increasing with years of service (up to 10 extra)• Pension contribution• Convenient car parking• Casual dress code• Social events• Clear progression opportunities• Early finish on FridaysIf you're ready to be part of a dynamic team in an innovative industry, we want to hear from you!Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Sales and Quotation AdministratorSpeke£23,000 - £28,000 + Commission Monday to Thursday: 08:30 to 17:00 / Friday: 08:30 to 14:30Join our client, a pioneering company at the forefront of electronic innovations, providing state-of-the-art test solutions for printed circuit boards. They have established and maintained a global presence, serving specialist international PCB manufacturers and renowned household brands such as Google, BMW, and Tesla. They are expanding their sales team and offering an exciting opportunity for a proactive Sales and Quotation Administrator to support the internal sales team.Key Qualities:• Basic understanding of electronics• Background in data processing• Excellent organisational skills and attention to detail• Ability to work independently and collaboratively• Strong communication and customer service skills• Proficient IT skills• Curiosity and willingness to learn custom software and processesResponsibilities:• Process PCB CAD files using specialist software within a collaborative team environment• Liaise with customers regarding project requirements and timelines• Collaborate with test engineers and the sales team to ensure project accuracy and timelines• Price jobs and prepare quotations accurately and promptly• Build and maintain customer relationships, ensuring timely follow-ups on quotationsBenefits:• 20 days holiday (plus Bank holidays), increasing with years of service (up to 10 extra)• Pension contribution• Convenient car parking• Casual dress code• Social events• Clear progression opportunities• Early finish on FridaysIf you're ready to be part of a dynamic team in an innovative industry, we want to hear from you!Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Contract Support Administrator - Paddington, London - FM Provider - Up to £32k per annumCBW are currently looking for a Contract Support Administrator to be based in Paddington, London to work with one of their key clients. Day to day duties will include scheduling engineers diaries and all aspects of Finance. Hours of Work / Details:08:00am to 17:00pm Monday to FridayOffice based Key Duties:Raising Quotes for client portfolioRaising Purchase Orders and placing orders for engineers, sub-contractorsCompleting all paperwork for monthly billingSupervision of all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.Compiling month end billing, inclusive of sales invoices + closure of WIPEnsuring all client files are maintained accurately and kept up-to-dateProcessing timesheets / job sheets / expenses weeklyProducing monthly payroll including labour / on call and expenses reportMaintaining engineer on call rotaMaintenance of E-log books – Online portal for PPM plannerPositively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performanceEnsuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation.Requirements:Must have Contract Support experienceExperience working in a fast paced environmentExperience with CAFM systems Experience with multiple contracts General administration experienceIT proficient Please send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
Sales Support Administrator
£25k - 27k
Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.
My client is looking for an experienced Sales Support Administrator to join their growing organisation.
You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.
The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team.
Customer services responsibilities
- Answering telephone enquiries - UK and Export
- Responding to Customer Emails - UK and Export
- Daily/Weekly/Monthly reporting to Customers
- Creating new customer accounts - UK and Export
- Processing quotes and orders on the IT System
- Part identification using external websites/spreadsheets
- Check part number suppression's on external websites
- Identify part lead times and confirm with the customer
- Releasing pick tickets and check-back orders
- Raising commercial invoices for dispatch
- Part ship and contact customers when stock is booked in
- Downloading spare guides as required
- Monitoring service repairs
- Dealing with service queries
- Advising customers of warranty invalidation's
- Contact Service customers requesting part authorisation, obtaining service
Job Description
Service support responsibilities
- Account management for service customers
- Service support for partners
- Ensuring a smooth flow of work through the workshop
- Obtaining Purchase Order numbers for repairs
- Monitoring statuses of repairs
- Responding to new customers
- Ensuring correct invoicing on repairs
- Liaising with Purchasing for timely delivery of parts
- Liaising with customers regarding receipt and return of units
- Supporting the effort to reach service revenue targets
Qualifications and Skills:
- IT literate (Word, Excel)
- Good organisational skills
- Good telephone manner
- Good attention to detail
- Conscientious with a strong sense of quality
- Strong customer focus
- Ability to work and take instruction from Managers but also to work
independently.
- Self-motivating with the ability to prioritise own workload
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
£25,000 + Benefits
Due to substantial sustained financial success, a highly organised, multi-tasker with an understanding of office and sales processes, is required to provide a broad ranging, client focused sales and office support and coordination service to a fast growing, highly regarded business in the financial services sector.This office-based role provides vital support to the sales team allowing them to manage and close a greater volume of enquiries and orders. Delivering full office support and sales order processing, the successful applicant will have previous experience in a similar wide-ranging sales support role with the ability to provide a high-level administrative sales support function. A genuinely customer focussed attitude and strong MS Office skills are essential in order to maintain our client’s reputation for service excellence.Key Responsibilities
Database management
Submitting client finance applications to lenders
Communicating lender decisions with sales staff and clients
Liaising with manager to identify alternative proposals where required
Speaking to suppliers for invoices
Producing finance documents & sending to clients
Working with the director to plan and implement marketing materials
Diary management & booking meetings for the Director
General office admin
Answering inbound telephone calls
Key Skills & Experience
Previous sales or general office administration experience
Highly organised with attention to detail
Excellent written and verbal communication skills with the ability to prioritise and organise
Positive, pro-active and flexible approach
Well presented and customer focussed
Excellent level of attention to detail and accuracy
Desire to excel and develop within the role and the company
This is a fantastic opportunity for a dynamic, highly organised Sales Office Administrator to join a highly successful and well-established organisation at a time of exciting, sustained growth. A negotiable salary based on experience is on offer in addition to an attractive benefits package. Apply now!....Read more...
JOB DESCRIPTION
**** REMOTE POSITION **** Warranty Administrator
The Warranty Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource, OLI, or Warranty. This includes managing payables, customer billings & receivables, field resources & customer communication. This individual displays a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position partners with the Sales Rep, Field Technicians, and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Product. ESSENTIAL DUTIES & RESPONSIBILITIES:
Set up with sales representatives, enter into database and SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare Warranty Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and mail/route to appropriate parties Handle TremCare/Warranty orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Prepare renewals/extensions Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Act as liaison with accounting, field resources, sales force, and contractors assisting with questions pertaining to various services Develop and maintain an effective working relationship with team members, managers, and personnel in internal departments whose functions, directly and indirectly, impact the service level to customer Build strong relationships with salesforce, vendors, contractors, and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand the services provided Warranty - Dispatch Final Inspection information to the field technician EXPERIENCE & EDUCATION:
Associate degree preferred, or must have equivalent work experience Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, and A/P functions required. Must have experience in a fast-paced office environment. Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem-solving Superior communication skills with the ability to read, write and communicate fluently in English A high degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing, and database necessary Knowledge of SAP a plus The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Tudor Employment Agency are currently recruiting for Sales and Office Administrator to join our prestigious Client based in Solihull.Responsibilities / Duties:
Reporting into the Sales Manager to provide general administrative supportAssisting in sales order processing, operation of the weighbridge and all responsibilities associated with receipt of wood wasteFirst point of call for visitors to the site, visitor sign in and visitor health and safety induction / briefingsAssisting with answering the phones, printing mill tickets and customer tickets for the transport teamSupervising the office stationary store and ordering equipment and stationary as requiredLiaising and supporting teams based in the main office (production / transport / sales)Daily accurate recording of weights for loads on vehicles as they enter and exit the siteSupplying sawmills with weights as requiredUpdating the supplier spreadsheets for monthly tonnage figuresMaintaining office holiday calendarGeneral administrative duties to assist with the day to day running of the main office
Qualifications / Experience:
GCSE in English and MathsPrevious office experience desirable
Hours of Work: 8am – 5pm Monday to FridayRate of Pay: £12.00 per hourPosition: TemporaryIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk Alternatively, email, text or WhatsApp your contact details and we will call you back – 07534 152293 - Quote TEAARDADM/14Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to www.tudoremployment.co.uk. #TeamTudor await your call!....Read more...
COMMERCIAL INSURANCE BROKER RICKMANSWORTH + HYBRID WORKING SALARY up to £40,000
THE OPPORTUNITY:
Get Recruited are proud to represent a long-standing brokerage based in Rickmansworth looking to grow their Broking team. This role will be retaining and maintaining current commercial clients and servicing their business needs across a variety of Insurance classes.The candidate will need to be highly motivated and have experience dealing with client queries and speaking with them on a regular basis. They will be given a wealth of support from their team who work along side them providing assistance where needed.The candidate will have a strong background in Commercial Insurance. Relevant Job titles may include: Insurance Broker, Insurance Account Handler, Insurance Account Executive, Underwriter, Insurance Administrator, Commercial Insurance technician.ROLES & RESPONSIBILITIES:
Service existing Clients through their Renewals and mid-term adjustments.
Generate new business where possible from the conversations you have and be able to relay this to the Account Executives.
Perform fact-finds with your prospects to understand their business and scalability.
Continue to build long-lasting, highly credible relationships with all the accounts you manage, as you will continue to be their point of contact moving forwards
Be motivated to develop new business opportunities by networking and growing your portfolio, whilst still maintaining exceptional standards of relationship management with your existing clients
BENEFITS:
Salary up to £40,000
Hybrid Working - 3 days a week in the office
Company trips to Amsterdam, Stockholm, Ibiza and more
Company Pension
Annual performance pay review
Full support for taking CII exams
PERSON SPECIFICATION:
Strong Background in Commercial Insurance
To have strong influencing, negotiating, problem solving and analytical skills
Full Driving License
A good level of knowledge of the Insurance market and how this will impact your clients.
To have Insurance Account Handling skills and a detailed knowledge of the core range of products & services
Sales and service process knowledge, particularly sales through service
Relationship building is key as you will be dealing with longstanding clients.
To keep up to date with insurance industry developments and regulatory changes
TO APPLY: If you are an experienced Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Commercial Co-ordinator/ Administrator
Permanent
Aston, Birmingham
Full time, Mon-Fri
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
The Manufacturers' Organisation | Make UK
If you are looking for an administration or coordination role with a friendly and well established company this could be the perfect role for you!
Based at Make UK’s state of the art technology hub in Aston, this role will see you supporting the administration for Make UK’s training courses, responding to sales enquiries and recognizing potential leads.
Key responsibilities to include:
Maintain customer information database, log leads and follow up on them
Generate invoices and raise PO numbers
Provide key information to consultants
Coordinate organisation of rooms and resources for courses
Generate certification for courses
Provide feedback and evaluations to customers, collating relevant data and being the point of contact for day to day matters
Generate course notes
Liaise with customers to arrange training courses, working to minimize cancellation rates
Respond to email and telephone enquiries
Liaise with on site caterers
Register delegates with exam boards and invigilating exams
Experience required/desired
Previous experience in an administration / co-ordination role (sales/training would be beneficial)
Excellent telephone manner and communication skills
Proficient knowledge of Word/excel/powerpoint
SAFEGUARDING INFORMATION
This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references.
Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
To apply for this role please send your CV through
Due to volume of applications, if you do not hear back within 5 working days please assume that you have been unsuccessful at this time.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
We are currently searching for a Regional Administrator to support the sales representative with administrative duties, to keep the representative in the field as much as possible.
Major Responsibilities:
• Entering and tracking all project orders • Salesforce • Communicate with Construction Managers • Strategic Alignment Tracking • Assisting with expense reports, entering on representative's behalf. • Creating Material Lists in Salesforce for Reps/Contractors • Requesting pricing for warranty renewals/extensions • Submitting documents for contracts, insurance requests, etc. • Ordering supplies, samples • Tracking of all project progress/product estimates in Salesforce • Working with reps to enter all Year-End/Quarterly Estimates • Tracking all drops/new contacts/meetings/roof inspections for SRTs • Completing any other paperwork as needed • Develop relationships with contractors and customers • Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) • Weekly WTI meetings for each rep (Running, taking notes, coordinating) • Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees • Managing communication between WTI techs and customers for Tremcare schedules and project schedules. • Warranty Renewal/Extension Tracking/Submitting all paperwork • Regional resource for whenever someone (Customer, WTI, Tremco, Contractor) has a question
Qualifications:
• Post-secondary degree or diploma with preference in building science, civil technology, engineering, construction technology, business or any other relevant field of study is preferred. • Work experience in the construction industry is an asset, specifically experience in roofing is ideal. • Must possess intermediate level proficiency with MS-Office Suite including Word, Excel and PowerPoint. • Superior written, oral and digital communication skills • Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel • Must have excellent communication and customer service skills, as well as experience dealing with a sales force on a daily basis • Able to effectively communicate with field personnel at all levels • Computer Literacy, E-mail, web, SAP, basic office suite experience • Organizing, planning and prioritizing administrative business functions • Saleforce or other data driven program experience is a plus. • Construction administration experience is a plus but not a requirement.
The salary range for applicants in this position generally ranges between $40,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for the following service types: General Contracting, Contracting Patch and Repair, Patch and Repair, Job Site Inspection, Roofing Advisor Days, Consulting, TRACE, ACT, Thermocore, and Canam. This includes managing contractor payables, customer billings & receivables, and Field Resource and customer Management communication when necessary. This individual must display a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position will interface and work in conjunction with General Services and General Contracting field operations management and internal departments such as Business Operations, IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up and maintain all project documents. Receive and validate SAP Sales Order information entered by the Customer Service Rep to ensure all information is complete and accurate. Ensure the timely dispatch of service orders to WTI Technicians as applicable for the project type. Issue Master Contractor or Subcontractor agreements for large contracts and POs for smaller projects. Coordinate work with key project resources, including Construction Managers, customers, and management. Project management will consist of managing time and expenses as incurred on projects, monitoring payables beyond 30 days, tracking plan and actual costs, confirming that all project documents have been collected (bonds, insurance, submittals, etc.), and ensuring expected costs are received and processed before job closeout, and prepare accurate and timely invoices to customers based on pricing, and billing procedures, within established metrics and contract terms.
OTHER REQUIRED DUTIES:
Manage Direct Bill accounts as applicable Review and correct accrual items Review and resolve customer disputes Manage tech service expenses and labor hours Review and process Readsoft workflow items Monitor daily, weekly, and monthly reports Report low-margin jobs Appropriately escalate concerns and issues Archive Project files as necessary Participate in special projects as necessary
OTHER SKILLS/QUALIFICATIONS
Ability to multi-task and prioritize workload Exceptional organizational skills Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Excellent communication skills with the ability to read, write, and communicate fluently in English Superior written, oral, and digital communication skills Must be customer-focused with strong written and verbal communication skills Strong interpersonal skills with the ability to make group presentations Office/Business support background with 3+ years of experience in a high-paced office environment Proficient with a spreadsheet, word processing, and database necessary
The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Advance in your career, putting your administration skills to the test within a reputable educational settingwhilst gaining personal development and job security and satisfaction.In the Fees & Payroll Administrator job, you will be:
Assisting with administration based tasks; record keeping, dealing with queries, typing, data handling & inputtingSupporting with accounting functions such as administering invoices, fees ledger transactions, payroll and credit control Liaising with external contacts and agencies related to payroll and pensions functions Providing guidance and support to staff regarding payroll and fees queries Coordinating regular checks to maintain integrity of fees and payroll systems
To be successful in the role, you will need:
A recognised accountancy / payroll qualification or proven equivalent professional experience in sales ledger or payrollPrevious administration experienceStrong attention to detail and accuracy skills IT skills including Microsoft suite and Sage (or similar)Positive and good-humored natureAbility to handle sensitive matters professionally and confidentially
Your Benefits:
Job security with a permanent contract4 days per week, Monday to Friday with typical working hours between 8.30am to 4.30pm (30 hours per week)Pro-rata salary in the region of £21,000 depending on experienceLunch provided - full canteen available (you could even have a 3 course meal if you wanted)On-site parking30 days holiday full time equivalent (24 days for this particular role, plus bank holidays)2 weeks off* over the Christmas periodSupport from a nurturing team
The successful candidates will be subject to an enhanced DBS check and satisfactory references.If you're ready to make a difference and advance in your career, we'd love to hear from you!....Read more...
Advance in your career, putting your administration skills to the test within a reputable educational settingwhilst gaining personal development and job security and satisfaction.In the Fees & Payroll Administrator job, you will be:
Assisting with administration based tasks; record keeping, dealing with queries, typing, data handling & inputtingSupporting with accounting functions such as administering invoices, fees ledger transactions, payroll and credit control Liaising with external contacts and agencies related to payroll and pensions functions Providing guidance and support to staff regarding payroll and fees queries Coordinating regular checks to maintain integrity of fees and payroll systems
To be successful in the role, you will need:
A recognised accountancy / payroll qualification or proven equivalent professional experience in sales ledger or payrollPrevious administration experienceStrong attention to detail and accuracy skills IT skills including Microsoft suite and Sage (or similar)Positive and good-humored natureAbility to handle sensitive matters professionally and confidentially
Your Benefits:
Job security with a permanent contract4 days per week, Monday to Friday with typical working hours between 8.30am to 4.30pm (30 hours per week)Pro-rata salary in the region of £21,000 depending on experienceLunch provided - full canteen available (you could even have a 3 course meal if you wanted)On-site parking30 days holiday full time equivalent (24 days for this particular role, plus bank holidays)2 weeks off* over the Christmas periodSupport from a nurturing team
The successful candidates will be subject to an enhanced DBS check and satisfactory references.If you're ready to make a difference and advance in your career, we'd love to hear from you!....Read more...
COMPLIANCE OFFICERLEEDS + HYBRID WORKING SALARY UP TO £35,000THE OPPORTUNITY:Join an exciting insurance brokerage based near Leeds. This is a growing team in a growing brokerage looking for ambitious compliance professional looking to progress within a friendly culture. If you come from a Compliance Background within the Financial Services or Insurance industry this could be just the role for you.Other relevant Job titles could include: Administrator, Risk Analyst, Compliance Administration, Risk Admin Support PACKAGE:
Salary up to £35,000 dependant on experience
Hybrid working Structure- 3 days in the office/2 at home
25 days Holiday
Many other exciting benefits
RESPONSIBILITIES:
Assist with the provision of consistent and reliable Compliance advice to the business on a broad range of regulatory matters and to explain the impact of any changes.
Assist with the identification and assessment of the compliance risks applicable to the business.
Support and maintain the risk registers for the business.
Producing sanction checks reports
Ensure that all complaints are dealt with appropriately.
Assist with queries relating to GDPR.
Assist as directed in dealing with licensing and regulatory issues, including liaison with the internal and external parties where necessary.
Ensure that any matters which arise from internal or external reviews or monitoring visits are followed up and the actions tracked and resolved appropriately.
Provide support and guidance to the business in understanding its responsibilities and obligations under relevant policies (e.g. Anti-Bribery & Corruption, Conflicts of interest, Financial Crime, Gifts (Conflicts of Interest), Complaints, etc. respond to queries on the interpretation of relevant compliance policies.
Maintain branch procedures manual
Maintaining all compliance registers e.g. Advertising / TOBAs/ Sanctions / Complaints / Conflict Management / Gifts and Hospitality / Breaches, etc.
Producing TCF reports (Treating Customers Fairly)
Annual staff competence administration
Conduct file reviews for sales members of staff
Ensure all checks weekly/ monthly / etc. have been conducted such as; fee checks, sign-offs, training, etc.
Ensuring the organisation is compliant with all new FCA appropriate regulations;
And any other tasks required to be undertaken to support the compliance department
SKILLS & ABILITIES:
Shown experience in compliance advisory, compliance testing or other risk control functions in the financial services industry, preferably in insurance industry
Excellent communication skills
Project management experience is desired
Strong social and coordination skills and able to engage and work effectively with colleagues across all departments
Self-motivated, independent, go-setter learner
Flexible and adaptable to dynamic, changing work processes and environment
Attention to details and effective time management skills
Strong analytical skills and the ability to run several simultaneous tasks
Conceptual strength, solution oriented, and a good sense for feasibility and pragmatism
We are currently shortlisting for interview so if you have experience within Compliance in the Insurance industry, apply today!!
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...