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Application Engineer Apprenticeship
The broad purpose of a machine tool application engineer is to support new & existing Mazak customers in setting up, optimisation and operation of their CNC machine tool. Supporting customers across all manufacturing sectors including, aerospace, defence, medical, oil & gas, energy, and high performance automotive. As part of the role, machine tool application engineers will provide technical support & expertise for all areas of the engineering and manufacturing function. This begins with presale support involving a comprehensive analysis of machine requirements and includes process definition and development, machine selection and time estimates. Following the sale of a machine tool, support is provided, from onsite application support through to project management of a completely bespoke machining solution (including machine tool, automation, measurement solutions, CAD/CAM and process training). In their daily work, a machine tool application engineer will liaise with customers via email, in person and telephone to provide technical support. They will also program, set up and operate various CNC machine tools including lathe, machining centre, 5 axes multitasking and laser technology. Another aspect of the role requires the engineer to deliver Mazatrol program training to new users in the Mazak training academy. They will also interact with various stakeholders, both internal & external suppliers. As a customer facing role, the application engineer works closely with the sales team to provide technical support, machine tool demonstrations and engineering solutions to customer requirements. Typically, reporting to the applications' manager, they should be able to work with minimal supervision. Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN): Duration is approximately 40–45 months. Year 1 includes 29–42 weeks off-the-job training to cover practical and theory aspects. Year 2 would include 1 day per week to complete the EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge. Years 3&4 will be based in company developing skills in preparation for the end point assessment to gain your Machining Technician Level 3 qualification. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment. Additional training for functional skills in English and Maths will be undertaken if needed. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on the programme.Training Outcome: Specialisation in a core module. HNC/Level 4 Apprenticeship recommendations are based upon college feedback and grades, general attitude, application, timekeeping, etc. Foundation Degree or Management Qualifications. Team Leaders in Machining, SMD and Assembly. Supervisors in Machining, SMD and Assembly. Application Engineers. Production Engineers. European Engineering and Automated Solutions Engineers. Quality Inspectors. Service Engineers. Employer Description:Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UK’s largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector. Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers. We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.Working Hours :Normal working hours will be from between 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Team working,Demonstrate Practical ability,Hardworking,Self-motivated,Good time management,Work well under pressure ....Read more...
Quality Control Specialist - Commmercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: This role educates WTI personnel on proper product use and application, provides installation training on and off the roof, and oversees large self-performed projects from start to finish with intermittent inspections and post-completion inspections of smaller projects. The QCS will perform regular job site visits during the project and after project completion. The goal is to provide consistency across the country with proper roof repairs and application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in the field and in a shop setting. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-con's on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the projects have a zero punch list. Perform final inspections when needed. Pre-project field inspections and technical support including but not limited to: Peel tests Product recommendations Proper product installations Post-project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble in misuse of products for the situation. Perform roof inspections with written reports and photo documentation. Perform safety audits while on site to ensure all safety requirements are being met and consult with the safety team when necessary. Communicate professionally with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports, including DTAs, safety audits, truck audits, and QC inspection reports, as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when the weather conditions do not allow for your normal job responsibilities. Additional tasks as assigned by the manager. ABILITIES AND SKILLS: Working knowledge of commercial roofing systems, including built-up, modified, single-ply, and metal. Working knowledge of roof coating systems. Strong roofing or building science mechanical aptitude. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems). In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. Must be able to travel within assigned territory up to 75% of the time with overnight trips included. OTHER QUALIFICATIONS: 5+ years of roofing, roofing repair, troubleshooting, or field service experience. Prior experience in a field service leadership role. History of working in a field that required autonomy and self-motivation. Prior experience and demonstrates a strong work ethic and ability to multi-task. Must have a valid Driver's License and acceptable Motor Vehicle Record. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Retail Team Driver - Swindon
Retail Team Driver (driver with own vehicle) *Access to wages from 3 days*Immediate Start*Holiday Pay* Salary: £13.11 per hour inclusive of holiday pay (£11.70 per hour + £1.41 holiday pay) Location: Swindon Our longstanding market leading client is currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License. The Company We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team. This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift. A typical week consists of 4-5 shifts Sunday to Thursday Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts. You will be required to clock in and out using your smart phone via our RAS Dashboard. Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis. Escalating any issues with the vehicle in a timely and efficient manner You will work as part of a team led by a Team Manager or Store Management You will be required to carry out the following: Removing and replacing stock with the use of client plans and systems Adjusting shelf heights Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks. Stock replenishment. Key Skills/ Experience Required This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years. This role requires you to have a Full Driving License You must have a ‘can do’ attitude and be able to work long shifts where required. Previous experience in retail desirable, although training will be provided. Driver Benefits include: Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues. Uniform provided. Accommodation where required. Progression opportunities. Holiday pay. Pension scheme. Progression opportunities. Recognition, awards and incentives. If you think you are suitable for this position and you want to find out more, please apply today! Multiple roles!! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...
Quality Control Specialist - Commmercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: This role educates WTI personnel on proper product use and application, provides installation training on and off the roof, and oversees large self-performed projects from start to finish with intermittent inspections and post-completion inspections of smaller projects. The QCS will perform regular job site visits during the project and after project completion. The goal is to provide consistency across the country with proper roof repairs and application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in the field and in a shop setting. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-con's on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the projects have a zero punch list. Perform final inspections when needed. Pre-project field inspections and technical support including but not limited to: Peel tests Product recommendations Proper product installations Post-project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble in misuse of products for the situation. Perform roof inspections with written reports and photo documentation. Perform safety audits while on site to ensure all safety requirements are being met and consult with the safety team when necessary. Communicate professionally with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports, including DTAs, safety audits, truck audits, and QC inspection reports, as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when the weather conditions do not allow for your normal job responsibilities. Additional tasks as assigned by the manager. ABILITIES AND SKILLS: Working knowledge of commercial roofing systems, including built-up, modified, single-ply, and metal. Working knowledge of roof coating systems. Strong roofing or building science mechanical aptitude. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems). In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. Must be able to travel within assigned territory up to 75% of the time with overnight trips included. OTHER QUALIFICATIONS: 5+ years of roofing, roofing repair, troubleshooting, or field service experience. Prior experience in a field service leadership role. History of working in a field that required autonomy and self-motivation. Prior experience and demonstrates a strong work ethic and ability to multi-task. Must have a valid Driver's License and acceptable Motor Vehicle Record. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Concierge Service Administration Apprentice
The Apprenticeship will offer you a full guided learning experience in order to qualify within the Cruise Travel Industry. The scheme will provide the Apprentice with general customer service skills, allowing you to conduct and perform in a professional manner, looking at different customer types to build on their interpersonal skills. We are open to offering this role to someone new to Travel or someone just starting on their career path. Key Responsibilities: Learn to respond to customer enquiries before and after bookings via email and live chat.Ensuring our customers tickets and final documents are prepared correctly and posted in a timely manner.Gain experience in post-booking administration tasks, including invoicing and balance payment collections.Work both independently and as part of a team to deliver outstanding service to our clients.Support additional tasks as requested by management to enhance the customer experience.Gain experience in Customer Service within the travel industry and cruise line industry.Training: This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period Training Outcome: On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's Employer Description:Welcome to LoveitBookit! We're proud to be one of the UK’s Top Independent Cruise Specialists, based in Greater Manchester. Since our founding in 2013, we’ve been dedicated to crafting bespoke cruise holiday packages that tick all your boxes, while delivering top-notch customer service every step of the way. In our very first year, our Company Director, Daniel Radnor, was honoured with the ‘Travel Agent of the Year’ award by the Cruise Line International Association (CLIA). This incredible recognition set the tone for our journey forward. Since then, we’ve built our success on three core principles: offering great value, delivering exceptional customer service, and providing immersive cruise experiences. In 2017, we launched our own television programme, Cruise TV by LoveitBookit. The show brings our exciting cruise offers right to your living room, showcasing cruise lines, ships, and the amazing destinations you can explore. We love to inspire our viewers with in-depth looks at the amenities onboard, insider tips from cruise experts, Dan & Sam, and captivating stories from fellow travellers. Each episode is designed to ignite your wanderlust and provide a taste of the incredible adventures that await you at sea. Whether you’re a seasoned cruiser or planning your first voyage, Cruise TV is your gateway to the world of unforgettable travel experiences. For five consecutive years from 2020 to 2024, Loveitbookit has consistently achieved the Feefo Platinum Trusted Service Award and has been rated 'Excellent' on customer-review platforms. This accolade is only awarded to companies whose customers highly rate their experience.Working Hours :Monday – Friday, 9am – 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,Geography ....Read more...
Accounting Manager, Finance
Full-Time, PermanentDate Posted: January 28, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are looking for a talented individual to join our PNE Finance Team. The Accounting Manager will report to the Controller, Finance in the Finance Department and will plan and manage all financial and accounting processes to ensure timely production of accurate financial statements.Why join our Team? Exhilarating and fun-loving culture.Flexible work environment.Opportunity for free or discounted tickets to shows, events, sports games, and much more.Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands.Competitive compensation package.Opportunity to create lasting memories and friendships. What will you do this year?In your role as an Accounting Manager, your primary accountabilities will be to: Plan and manage financial and accounting processes to ensure timely production of accurate financial statements.Partner with assigned departments on monthly financial review and forecast.Support Director, Finance on Financial Planning & Analysis tasks related to business case analysis and budget cycle.Review monthly balance sheet reconciliations and support month-end packages.Collaborate with Sales and Events team to prepare event settlement.Review, draft and/or approve daily financial transactions, purchase orders, commitments, and expenditures.Review monthly Government tax remittances.Assist in the development of internal control standards and procedures covering all revenue, cash handling, inventories, gaming activities and other expenditures in accordance with Financial Reporting Standards.Ensure that proper controls exist to safeguard PNE financial assets.Collaborate with external organizations and regulatory agencies to facilitate effective planning and implementing of financial functions.Supervise and develop department staff and direct and evaluate their work in collaboration with the Controller.Along with the Controller, liaise and coordinate the annual audit with the external auditors.Perform other related duties as required. What else? Professional accounting designation (CPA) and 5-7 years progressive accounting and operations experience; OR an equivalent combination of education and experience.Must have previous experience in a supervisor capacity.Previous experience working in industry preferred.Professional knowledge of Financial Reporting Standards applicable provincial and national legislation.Excellent planning, organizational, analytical and administrative skills.Excellent communication and interpersonal skills.Strong supervisory and leadership skills to assign and motivate staff.Ability to develop effective working relationships with staff, peers, and industry colleagues /contacts in a team environment.Ability to identify and analyze financial and business planning needs and develop appropriate plans and strategies.Excellent computer skills, particularly with Excel and pivot tables, and the ability to learn new computer programs efficiently.Ability to function independently and under pressure while managing various projects at the same time.Event industry or project management experience considered an asset.Ability to work extended hours and work weeks as required, specifically around the annual Fair.Candidates must undergo a Criminal Record Check. Who are you? ProactiveReliableAnalyticalDetail-orientedDiligent Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $95,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Manager, Marquee Events
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration. Leads the Business Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly What else? Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check Who are you? Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Apprentice Office Administrator
To help ensure all Office tasks are covered to the highest possible standard To ensure that all Customer Enquiries/complaints are answered in full and to the customers satisfaction To help reflect So Greene Limited in the highest possible light with staff, Customers and all interested stakeholders To act as instructed and carry out all legal requirements by the Directors of So Greene Limited Key Responsibilities To assist in the completion of all pre-planned Waste Collections on a scheduled basis as required in a legal manner and safe manner To help ensure that all aspects of Health and Safety as mentioned during the So Greene Induction are met To regularly report to line manager progress on works and any matters which arise affecting the delivery of the service To work as part of the team, putting forward suggestions and ideas for improvements in service provision To help in the daily inspection and defect reporting procedure for the designated vehicle prior and on completion of usage To undergo specific training to improve skill levels and knowledge to meet the companies’ requirements as and when defined training is identified as being required or available To maintain excellent customer and client relations, particularly members of the public To ensure that all Driver complaints and/or enquires are acted upon were practically possible by communicating them to the management team at So Greene To liaise with all parties (Waste Brokers/Direct Customers/Potential customers) with regards to ensuring all schedules Waste Collection are completed in the safest, more effective manner To answer all Telephone/E-mail enquires as best as possible and filter all potential issues/problems to the Management Team at So Greene Limited To always maintain a professional appearance and telephone manner when representing So Greene Limited Training:The Apprentice will be required to attend college 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship. The apprentice will be required to complete: Work towards gaining a full Qualification Employment Rights and Responsibilities Skills, Knowledge, and Behaviours Standard and End Point Assessment Functional Skills in English, maths, and ICT (if required) Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Ideally, the apprentice would progress to become a full-time Office Administrator or would move into the Commercial Sales team.Employer Description:In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born. So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike. As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base. But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers. Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.Working Hours :Monday to Friday Shifts to be confirmedSkills: Communication skills,Attention to detail,Team working,Analytical skills,IT skills,Organisation skills,Customer care skills ....Read more...
Payroll Specialist
As Payroll Specialist, you will be joining a long-standing, highly recognised organisation. This role is a permanent position and full-time hours (Monday - Friday) based on site in Banbury. The purpose of the role is to provide an accurate payroll service to support the business and employees. This is a dual-purpose role, approximately 80% Payroll and 20% HR. You will have complete ownership of the payroll service, benefit administration and this element of the role is stand-alone. You will also be responsible for supporting the existing HR Team with general administration and project work. As Payroll Specialist, you will be responsible for: Payroll Collating monthly payroll data using the payroll system for five business units in the UK: including bonuses, commission and overtime payments. Processing electronic payments and pay slips on a monthly basis for all employees Balancing and providing monthly payroll reports to the Finance function Administering salary sacrifice processes including: Childcare vouchers Cycle to work scheme Pension Simply Health Holiday Purchase Scheme Administering deductions of earnings (private mileage, salary sacrifice schemes and detachment of earnings) and show on each payslip Monitoring the company sickness line, updating Line Manager and HR System ensuring accurate deductions are processed in a timely manner in accordance with the sickness policy Overseeing and administering the pension scheme including all automatic enrolment duties and be available/competent to answer any queries Calculating and administering electronic payments to the pension scheme, HMRC, Childcare vouchers and any third parties Notifying benefit providers of starters and leavers (BUPA) Overseeing Company Car process including notifying employees of MOT reminders, administration charges, penalty notices and renewal notifications Responding to external requests for employee salary information i.e. mortgage & guarantor requests Providing advice to employees on payroll related queries Ensuring all payroll information and records are maintained in accordance with statutory requirements and support internal and external audits related as such Advising on the payroll implications of future changes such as HMRC and pension regulations Full responsibility for year-end process including P11Ds, P60s and year end EPS submission Calculating, paying and reconciling tax and manual submission of the monthly EPS Managing payroll systems and suggest changes/upgrades when required, including policies and procedures Calculating statutory payments including SMP, SPP, SSP and redundancies Human Resources Collecting and compiling HR metrics and data from a variety of sources including the human resource information system and payroll outputs, management and employee surveys, exit interviews, employment records, and other sources. Analysing data and statistics for trends and patterns with attention to attrition rate, recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Preparing reports of data results, presenting and explaining findings to UK HR Business Partner on a monthly and quarterly basis Supporting the UK HR Team with general HR administration and HR operational support Assisting with the general administration of the HR function Identifying opportunities to deliver process improvements and smarter ways of working Managing the annual 'Holiday Purchase Scheme' Managing probation periods Conducting inductions Supporting HR Business Partner in the annual renewal process for the company benefit schemes i.e. simply health & Bupa (including gathering renewal data) Proactively advising the HR team on implications of HMRC, pension and other regulatory changes Processing employee stock option sales through payroll Administering company fuel cards Check 'minimum wage' employee eligibility for salary sacrifice schemes Supporting the annual auditing process As Payroll Specialist you must have / have: Minimum two years stand-alone responsibility for a payroll for 250+ employees Experience of managing inhouse payroll Proactive, self-starter is essential Good communication skills and good team player Very good analytical skills and detail-oriented work style Comprehensive knowledge in the use of MS Office Word, Google Mail, Excel & PowerPoint Educated to 'A 'Level or equivalent Confidentiality and integrity are essential Detailed knowledge of PAYE and regulations What's in it for me? The salary is up to £38,000 depending on experience, as well as endless other benefits too, such as annual salary reviews, pension, life assurance, childcare vouchers, eye care vouchers, cycle scheme, employee introduction scheme, discounts with local companies and more! ....Read more...