Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based, in Banbury.
As Customer Sales Advisor, you will be responsible for:
Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately
Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale
Effectively managing workload through email management system
Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer’s needs and providing a solution to suit the need
Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin
Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed
Achieving all department and individual targets
Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation
Maintaining a strong knowledge of the product ranges and attending all available product training
As Customer Sales Advisor you must be/have:
Strong customer service skills
Sales order processing experience
Technical customer service / sales admin experience
Upselling, cross selling experience
Confident communicator
Ability to work to tight deadlines
Able to prioritise workload effectively
Able to work independently
Accurate and fast paced quality of work
Comfortable working within a busy, open plan office
Solid IT skills
Experience of working with a CRM system
What’s in it for you?
£28,000 salary
Mon – Friday office hours 8.30 – 4.30 or 9.00 to 5.00 with ½ an hour lunch
Free onsite parking
Working as part of a friendly and supportive team
Training progression and development
Excellent benefits – 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!
....Read more...
Starting £28,000, hybrid working, Mon-Fri, Permanent Role, Health and Wellness Programmes, Enhanced Maternity/Paternity Schemes, Birthday Off The parts advisor role We’re seeking a skilled and motivated Parts Advisor to join our expanding team in Reading and provide outstanding service to our customers. This role is ideal for someone who is customer-focused, knowledgeable in parts operations, and commercially minded, with the ability to optimise stock management and drive sales.Duties of the parts advisor
Greeting parts customers on site, making them feel welcome and providing exceptional customer service
Assisting technicians by looking up parts needed for vehicle repair
Answering phone calls and assisting walk-ins and wholesale customers with their part needs
Stock checking, warehouse keeping etc
Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
Handling parts payment collection and making sure all parts are billed appropriately
Packaging and shipping parts back to the manufacturer
General parts advisor duties
What we are looking for in our parts advisor
You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge.
Have exceptional communication skills and love delivering brilliant customer service.
Retail counter and phone experience desirable.
You are computer literate and confident using technology.
Ability to use all appropriate modules of Keyloop/Kerridge.
If you are interested in this parts advisor role, please apply now or contact Grace at E3Recruitment....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen fora Dispensing Optician to join a family-owned optician and hearing care provider, delivering outstanding customer care and a wide range of eyewear and hearing solutions..
As a Dispensing Optician, you will work in a modern, customer-focused environment where youll be at the forefront of delivering exceptional eyewear and hearing care services.
This role offers a minimum salary of £28,000 for non-qualified Opticians and minimum £33,000 for qualified Opticians.
Training provided for non-qualified candidates and ABDO / GOC fees covered for qualified Dispensing Opticians.
What we are looking for:
? Previously worked as aDispensing Optician, Optical Dispenser, Optical Consultant, Optical Advisor, Dispensing Assistant, Optical Assistant, Optical Sales Advisor, Optical Retail Assistant, Optical Sales Consultantin a similar role.
? Passion for eyewear, style, and delivering a high level of customer care.
? Positive attitude, excellent interpersonal skills, and a professional approach to patient care.
? Strong communication and interpersonal skills.
What's on offer:
? Competitive salary.
? Paid ABDO and/or GOC fees.
? Company pension scheme.
? 28 days holiday including bank holidays,
? Closed on Sundays and Bank Holidays for better work-life balance.
Apply now for this exceptional opportunity to work with a forward-thinking team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additiona....Read more...
An exciting opportunity has arisen fora Dispensing Optician to join a family-owned optician and hearing care provider, delivering outstanding customer care and a wide range of eyewear and hearing solutions..
As a Dispensing Optician, you will work in a modern, customer-focused environment where youll be at the forefront of delivering exceptional eyewear and hearing care services.
This role offers a minimum salary of £28,000 for non-qualified Opticians and minimum £33,000 for qualified Opticians.
Training provided for non-qualified candidates and ABDO / GOC fees covered for qualified Dispensing Opticians.
What we are looking for:
* Previously worked as aDispensing Optician, Optical Dispenser, Optical Consultant, Optical Advisor, Dispensing Assistant, Optical Assistant, Optical Sales Advisor, Optical Retail Assistant, Optical Sales Consultantin a similar role.
* Passion for eyewear, style, and delivering a high level of customer care.
* Positive attitude, excellent interpersonal skills, and a professional approach to patient care.
* Strong communication and interpersonal skills.
What's on offer:
* Competitive salary.
* Paid ABDO and/or GOC fees.
* Company pension scheme.
* 28 days holiday including bank holidays,
* Closed on Sundays and Bank Holidays for better work-life balance.
Apply now for this exceptional opportunity to work with a forward-thinking team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,436 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION....Read more...
Linking Humans is working with a growing international consulting organisation looking for a ServiceNow Solutions Architect to support presales activities and design enterprise ServiceNow solutions for clients across Africa and the Middle East.
This role combines solution architecture, technical presales, and client advisory, helping organisations design scalable ServiceNow solutions that deliver real business value.
Key Responsibilities
- Lead presales engagements, including solution demonstrations and technical discussions with clients
- Translate business requirements into scalable ServiceNow solution designs
- Design and prototype solutions across modules such as ITSM, ITOM, IRM, HRSD and CSM
- Support RFP/RFI responses, including technical solution design and effort estimation
- Run workshops with stakeholders and act as a trusted advisor during the sales process
- Work closely with sales and technical teams to shape winning proposals
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three areas
- Certified Application Developer (CAD)
- Strong knowledge of ServiceNow architecture, integrations and platform capabilities
- Experience delivering presales demos and supporting bids
Experience
- 5+ years working with ServiceNow in architecture, consulting or presales roles
Additional Information
- Up to 50% travel across Africa and the Middle East may be required
- Interview process includes a technical presentation and solution architecture demonstration....Read more...
As part of the sales support team, you’ll help ensure our customers receive exceptional service by assisting with enquiries, processing orders, maintaining records, and supporting daily administrative tasks.
What You’ll Be Doing:
Supporting the sales and customer service teams with administrative tasks
Managing customer emails, calls, and general enquiries
Processing sales orders and updating internal systems
Preparing quotations, invoices, and other documents
Maintaining accurate customer and product information
Assisting with reporting, data entry, and general office duties
Working closely with the marketing team and colleagues across the business to ensure smooth operations
What We Offer:
Fully funded Level 3 Business Administrator apprenticeship
Hands-on training and mentoring from experienced colleagues
A supportive, friendly work environment
Opportunities for progression after completion
20% paid time for off-the-job apprenticeship training
Training:
Delivery will take place at Alliance Learning Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE
One day every three weeks
Training Outcome:
Possible progression to Sales Administrator, Customer Service Advisor, Sales Coordinator, Office Administrator, or Team Assistant
Employer Description:Greater Manchester based Backer Heatrod is the UK’s leading manufacturer of heating elements and associated process heating equipment required for your industrial heating applications. Having recently moved into a brand new, environmentally conscious production facility in Bolton we are uniquely positioned to provide electric products and solutions using manufacturing processes which are sympathetic to our precious environment. "Renewable ways to make renewable energy friendly equipment".Working Hours :Monday - Thursday, 7.30am - 4.00pm and Friday, 7.30am 12.50pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,A positive attitude,Willingness to learn....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its enterprise ServiceNow architecture capability in the Middle East. They are looking for an experienced Arabic-speaking ServiceNow Enterprise Architect to act as a strategic advisor to large enterprise clients and guide the evolution of their ServiceNow platforms.
This role focuses on enterprise architecture, platform strategy, governance, and technical leadership, ensuring organisations maximise the value of their ServiceNow investment.
Key Responsibilities Enterprise Architecture & Platform Strategy
- Act as a trusted technical advisor to enterprise clients, shaping platform strategy and long-term architecture
- Guide the evolution of the ServiceNow platform and its integrations with broader enterprise technologies
- Align technology roadmaps with business priorities and digital transformation goals
- Provide architectural governance to ensure solutions meet scalability, security, and best practice standards
Leadership & Delivery Oversight
- Lead and mentor technical teams delivering ServiceNow solutions
- Support incident management and technical escalations when required
- Promote collaboration across sales, delivery, and operations teams
Platform Optimisation & Innovation
- Analyse platform performance and identify opportunities for optimisation and improvement
- Conduct post-implementation reviews and drive continuous improvement initiatives
- Support adoption of technologies such as automation, observability, and AI-driven workflows
Stakeholder Engagement
- Engage with stakeholders from technical teams through to executive leadership
- Deliver presentations, platform reviews and strategic updates
- Build strong client relationships that position the organisation as a trusted transformation partner
Commercial Support
- Identify opportunities to expand ServiceNow capabilities within enterprise accounts
- Contribute to presales discussions and support long-term account growth
Requirements
- Bachelors degree in Computer Science, Information Systems or related field
- ITIL v4 Foundation certification
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in one or more domains (ITSM, ITOM, CSM, HRSD)
- ServiceNow Certified Technical Architect (CTA) preferred
- Fluent Arabic and English required
Experience
- 10+ years of experience in IT, including 5+ years in enterprise architecture or technical leadership roles
- Strong experience delivering and evolving ServiceNow platforms in large enterprise environments
- Proven experience managing strategic client relationships and guiding platform strategy
- Experience with automation, AI operations, or enterprise integration platforms is advantageous....Read more...
Advising customers
Processing orders
Receiving stock
Showroom and Trade Counter upkeep and branch household duties
Additional projects to include working with Microsoft Excel and Word
Attending and helping with professional events
Increasing existing customer base
Training:
City & Guilds Level 2 Customer Service Practitioner (or equivalent)
Full on-the-job training and support
Consistent and regular onsite support from our PHC Training manager
ERR workbook
Functional Skills in maths, English, and ICT- depending on your prior GCSE results
Training Outcome:
After initial apprenticeship, become a valued member of our Trade Sales, either via the phone or counter
Chance to progress to various other positions
Employer Description:PHC Parts is looking for an Apprentice Technical Sales Advisor to begin their journey within our ever growing heating and plumbing merchant business.Working Hours :40 hours per week Monday - Friday. Flexible but can be between 7.30am and 6.30pm.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Able to listen and to adapt....Read more...
Do you have experience in a phone based role? Are you keen to start your career in recruitment? Do you want to recruit for a sector that actually means something to society?
Charles Hunter Associates are the leading recruitment agency in Reading for Social Work and Social Care and we are looking for hungry, motivated and ambitious Trainee Recruitment Consultants to join us and progress their careers.
Our Recruiters become experts in their market, providing elite level career advice and custome service, they earn excellent commission to live their best lives possible! The job is demanding, requires self sacrifice, ever changing and has ups and downs, if you like winning and getting paid for grit and hard work, recruitment is your option.
Based in our office in Central Reading, we offer a fun and dynamic sales floor with competition, prizes and money to be earnt whilst also offering industry leading training program.
I am looking for candidates who have the following :
Passionate to begin their recruitment career – sales or phone experience, used to making outbound calls, speaking to professionals and building rapport. Are you bored where you are? Lets talk!
High energy to join our sales floor
Positive mindset to achieve all goals and targets
Ambition to learn and put yourself out of your comfort zone
Self motivation to be able to overcome new challenges
A hunger to win and succeed to match our mentality
Please note, in order to be considered we are currently looking for candidates with some phone based experience (telesales, outbound sales, call centre, sales executive, sales advisor)
On offer as our Trainee Recruitment Consultant is
Basic Salary £25,000 - £27,000
Commission Structure up to 26% of billings, uncapped potential
Industry leading Training Academy to teach you core skills
Development Opportunities within Delivery Team or Business Development Team
25 Days Annual Leave plus 1 Day for your Birthday
VIP holidays, sales competitions to win cash or prizes, end of year awards and accolades
If you have the personality, drive and motivation to start your career in recruitment, apply here to book yourself a screening call!....Read more...
Sales Support:
· Make outbound and receive inbound sales calls including chasing quotes & potential sales.
· Assist with customer enquiries and provide product/service information.
Order Processing:
· Accurately process sales orders in Sage 200 system.
· Prepare and manage despatch notes and return documentation.
· Track orders despatched by courier on company tracking platform system.
Financial Administration:
· Generate and send invoices to clients.
General Office Duties:
· Filing, scanning, and maintaining organized records.
· Handle incoming and outgoing correspondence.
· Support other administrative tasks as required.
Skills & Qualifications
· Previous experience in an office or administrative role. support experience preferred but not essential.
· Strong communication and interpersonal skills.
· Proficiency in MS Office (Word, Excel, Outlook).
· Ability to multitask and prioritize effectively.
· Attention to detail and accuracy in data entry and documentation.Training Outcome:After completing this Business Administration Apprenticeship, learners can progress into roles such as Office Administrator, Customer Service Advisor, Sales Support Administrator, or Team Coordinator.Employer Description:Pennine Manufacturing Ltd is a long‑established, family‑owned manufacturing company based in Little Lever, Bolton. The business was founded in 1976 and operates as a private limited company.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing warranty claims and payment
Identifying partsBusiness development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
COMMERCIAL INSURANCE ADVISOR BASIC SALARY + UNCAPPED COMMISSION (OTE £50,000+) TAMWORTH + HYBRID WORKING AVAILABLE
An exciting opportunity has arisen for an experienced Insurance Adviser to join a growing and high-performing financial services team. This role is ideal for a motivated, customer-focused professional who thrives in a sales environment but prefers warm leads. You will provide expert advice on insurance and protection products including life insurance, critical illness and property protection as well as commercial combined insurance products to existing clients.
THE ROLE:
Contact prospective clients using the company CRM database via telephone
Conduct detailed fact-finds to understand clients' needs and recommend suitable protection solutions
Provide advice on life insurance, critical illness and property protection products
Explain policy features and benefits clearly to customers
Negotiate policy terms and premiums with insurers where appropriate
Manage applications, maintain accurate client records and complete sales administration
Work towards agreed KPIs and sales targets
Collaborate with mortgage advisers to support clients through the home buying process
Provide excellent ongoing customer service
THE PERSON:
Experience in Commercial Insurance and Cert CII qualified (essential)
Proven track record of meeting or exceeding sales targets / KPIs
Previous outbound calling experience
Confident communicator with strong relationship-building skills
Well organised with the ability to manage a pipeline effectively
Experience using CRM systems and sales tracking tools
Motivated, driven and results focused
THE PACKAGE:
Basic salary 35,000 plus uncapped commission (circa £2,000 per month commission potential)
Hybrid working available
Supportive, collaborative team environment
Opportunity to join a growing financial services business
TO APPLY: If you are a qualified Insurance Adviser looking for a role where you can maximise your earning potential while delivering valuable advice to clients, we would love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
To ensure all customer expectations and requirements are exceeded throughout.
To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
The promotion of sales of parts and accessories whenever possible, acting on opportunities to sell additional products and services.
Training:The apprentice will work towards their Apprenticeship Standard in Customer Service Practitioner Level 2. A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted.Training Outcome:Full-Time Service Advisor.Employer Description:At Midland VW in Cannock our skilled team are dedicated to servicing, repairing, and upgrading V A G vehicles, including Audi, Skoda, Seat, and Volkswagen vehicles.
Working Hours :Mon-Fri 8:30-17:30.
Once qualified, sat 8:30-13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Experience in automotive,Hold a Full UK Driving licence....Read more...
Linking Humans is working with a growing international consulting organisation that is expanding its ServiceNow practice across the Middle East and Africa. They are looking for an experienced ServiceNow Presales Solutions Architect to lead technical presales engagements and design scalable ServiceNow solutions for enterprise clients.
This role combines solution architecture, presales leadership, and client advisory, helping organisations translate business challenges into effective ServiceNow platform solutions.
Key Responsibilities Presales & Solution Design
- Deliver tailored ServiceNow demonstrations aligned to client requirements
- Engage with stakeholders to understand business challenges and translate them into scalable platform solutions
Solution Architecture
- Design and prototype solutions across ServiceNow modules including ITSM, ITOM, IRM, HRSD and CSM
- Ensure solutions follow ServiceNow architectural best practices
- Lead solution workshops and support the transition from presales into delivery teams
Bid & Proposal Support
- Contribute to RFP and RFI responses, including technical design and effort estimation
- Work with sales and delivery teams to develop winning proposals
Client Engagement
- Act as a trusted advisor to clients throughout the presales process
- Facilitate workshops and discussions with both technical and business stakeholders
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three ServiceNow modules
- Certified Application Developer (CAD)
- Strong understanding of ServiceNow architecture and integrations
- Experience supporting presales cycles, demos and bid responses
Experience
- 5+ years of ServiceNow experience in architecture, consulting or presales roles
- Proven ability to design enterprise solutions and present them to stakeholders
Additional Information
- Up to 50% travel across the Middle East and Africa may be required
- Interview process includes a technical presentation and architecture demonstration....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Allen Ford’s partnership with the manufacturer stretches back over 100 years to when its founder, Charles Henry Allen, first worked with the famous Model T Ford. From this point onward the business grew and was passed down through the Allen family until 1997. Allen Ford has been firmly established as one of the UK’s leading suppliers of Ford cars and vans to private motorists and businesses. The expansion continued, including dealerships in the south of England and the Midlands, plus adding sales and servicing of Kia vehicles, and in 2014 Allen Ford was acquired by Super GroupEssex Ford opened for business on 4th August 1989 as another family-owned business. It went from strength to strength with dealerships in Basildon, Billericay, Lakeside Thurrock, Rayleigh, and Southend to become Essex Auto Group with sales and aftersales support of other successful manufacturer brands (including Kia and Mazda). Essex Auto Group became part of the Allen Motor Group in 2017.
SMC also became part of the Allen Motor Group in 2017. Founded in 1982, the Slough Motor Company quickly established a reputation for outstanding customer service and quality vehicles. The group built up with sales and service of Kia vehicles in addition to further dealerships opening in Sittingbourne (1983), Hillingdon (1989), Gravesend (1990), Uxbridge (1993), Crayford (1998), and Windsor (2000).Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Allen Ford’s partnership with the manufacturer stretches back over 100 years to when its founder, Charles Henry Allen, first worked with the famous Model T Ford. From this point onward the business grew and was passed down through the Allen family until 1997. Allen Ford has been firmly established as one of the UK’s leading suppliers of Ford cars and vans to private motorists and businesses. The expansion continued, including dealerships in the south of England and the Midlands, plus adding sales and servicing of Kia vehicles, and in 2014 Allen Ford was acquired by Super GroupEssex Ford opened for business on 4th August 1989 as another family-owned business. It went from strength to strength with dealerships in Basildon, Billericay, Lakeside Thurrock, Rayleigh, and Southend to become Essex Auto Group with sales and aftersales support of other successful manufacturer brands (including Kia and Mazda). Essex Auto Group became part of the Allen Motor Group in 2017.
SMC also became part of the Allen Motor Group in 2017. Founded in 1982, the Slough Motor Company quickly established a reputation for outstanding customer service and quality vehicles. The group built up with sales and service of Kia vehicles in addition to further dealerships opening in Sittingbourne (1983), Hillingdon (1989), Gravesend (1990), Uxbridge (1993), Crayford (1998), and Windsor (2000).Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
We offer two exciting pathways: Fitter and Machinist, each with its own focus and opportunities.
Fitter - Fitters put together components & sub-assemblies that go into the aircraft on our customers’ final assembly lines. Fitters work to manufacturing & engineering instructions/drawings & will use skills including drilling, reaming & countersinking; Riveting & bolting; Using automated/robotic drilling equipment; Functional testing of mechanical systems
Machinist - Our Integrated Machining Facility at Western Approach focuses on the manufacture of composite wing spars. Skills/knowledge developed will include operating 3, 4 & 5 axis CNC Milling machine tools; Operating co-ordinate measuring machines (CMM), conventional & digital measuring equipment; Understanding processes, procedures & engineering drawings
Programme Structure:
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training:Aerospace Engineering Technician Level 3.
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at Weston college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training Outcome:Skilled Aircraft Fitter, Machinist or Maintenance Technician.Employer Description:GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.Working Hours :Monday to Friday, 07:30 - 15:30Skills: Problem solving skills,Team working,Willingness to learn,Positive attitude,Curiosity....Read more...
Seifermann is an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele.Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond.We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice.This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore.As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services.You will be instrumental in:
Identifying, engaging and converting high-value prospectsBuilding long-term relationships across corporate, commercial, property, and high-net-worth private sectorsDeveloping targeted proposals and pitchesAligning Seifermann's creative capability with client strategic needs
Key ResponsibilitiesStrategic Growth & Market Leadership
Build and execute a structured business development strategy aligned with the firm's long-term goals.Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments.
Client Acquisition & Relationship Management
Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions.Act as a trusted advisor through the full sales cycle: lead generation → qualification → proposal → negotiation → close.
Proposals, Pitches & Commercial Intelligence
Lead proposal development, pitch decks, fee proposals and commercial terms.Develop market insights, competitor analysis, and pipeline forecasts.Collaborate with design leadership to tailor offers that resonate with client priorities.
CRM & Pipeline Management
Maintain and report on sales pipeline activity using CRM systems.Provide regular forecasting and performance reporting to senior leadership.
Candidate RequirementsEssential
Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients.Experience managing high-value project sales cycles (£500K+ fees).Established network and ability to influence senior decision-makers.Strong commercial acumen, negotiation skills, and understanding of project economics.Excellent communication, presentation and relationship-building skills.
Desirable
Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development.Understanding of creative services contracts and fee structures.CRM and pipeline management proficiency.
Why This Role is Attractive
Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments).Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression.Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success.Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement.
To apply please attach your CV to the link provided. ....Read more...
Maintenance - Maintenance Engineers carry out scheduled maintenance & breakdown repairs on complex machinery such as large CNC machines, chemical treatment plants & equipment.
Maintenance Engineers need to have an analytical approach, as they will be involved in problem solving & cross-functional communication. Training:Year 1- is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 – with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at Weston college completing your foundation training as well as working onsite.
Years 2 & 3- You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week.
Year 4- In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments – all leading to your apprenticeship qualification.Training Outcome:Skilled Aircraft Fitter, Machinist or Maintenance Technician.Employer Description:GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.Working Hours :Monday to Friday, 07:30-15:30Skills: Problem solving skills,Team working,Willingness to learn,Positive attitude,Curiosity....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars.
Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with Kia's state-of-the-art European factory, the future is brighter than ever for Kia.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
