Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
Skopes Menswear – Retail Sales Advisor 32 hrs per weekConcession within Boundary Mill Store WalsallWe are a leading menswear retailer Skopes Menswear, and we have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further, and we are currently seeking a part time Retail Sales Advisor for our menswear concession based within Boundary Mill Store, Junction 10 Retail Park, Bentley Mill Way, Walsall, WS2 0UE.This is a superb opportunity to join a well-established yet ever-growing company.Dynamic individuals are sought and will be responsible for sales and customer service, and merchandising stock on our department within the store.Salary / Benefits:
Basic salary in line with NMW plus commission.Commission scheme is payable on team sales, not an individual target.Full time staff 28 days holiday, prorata’d to part time hours.Workplace pension scheme.Staff discount schemeFull training on all their stock.
Hours:
32 hours per week available between store opening times.
Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.....Read more...
As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based, in Banbury.
As Customer Sales Advisor, you will be responsible for:
Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately
Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale
Effectively managing workload through email management system
Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer’s needs and providing a solution to suit the need
Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin
Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed
Achieving all department and individual targets
Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation
Maintaining a strong knowledge of the product ranges and attending all available product training
As Customer Sales Advisor you must be/have:
Strong customer service skills
Sales order processing experience
Technical customer service / sales admin experience
Upselling, cross selling experience
Confident communicator
Ability to work to tight deadlines
Able to prioritise workload effectively
Able to work independently
Accurate and fast paced quality of work
Comfortable working within a busy, open plan office
Solid IT skills
Experience of working with a CRM system
What’s in it for you?
£28,000 salary
Mon – Friday office hours 8.30 – 4.30 or 9.00 to 5.00 with ½ an hour lunch
Free onsite parking
Working as part of a friendly and supportive team
Training progression and development
Excellent benefits – 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!
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An opportunity has arisen for a Senior Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Senior Service Advisor, you will oversee the end-to-end service journey, ensuring a smooth, professional and customer-focused experience.
This full-time permanent role offers a salary range of OTE £25,000 - £50,000 and benefits.
You will be responsible for:
? Acting as the main point of contact for customers attending the service department
? Coordinating workshop bookings and monitoring vehicle progress to agreed timescales
? Keeping customers informed throughout the day via appropriate communication channels
? Explaining completed work clearly at vehicle handover and arranging onward mobility where required
? Promoting essential repairs and maintenance in a professional, ethical manner
? Ensuring job cards, invoices and service records are completed accurately
? Supporting workflow within the department and assisting with more complex customer queries
What we are looking for:
? Previously worked as a Senior Service Advisor, Service Advisor, Service Adviser, Service Team Leader, Automotive Service Advisor or in a similar role.
? Have 3 years of experience in a franchised or main dealership environment
? Strong knowledge of aftersales processes and workshop operations
? Leadership capability or experience supporting a Service Manager
? A consistent track record of achieving service KPIs and upselling objectives
? The ability to manage multiple customers and priorities in a fast-paced setting
? A full UK driving licence
Shift:
? Monday to Friday: 08:00 - 18:00
? Saturdays: 1 in 3 rota, 08:00 - 12:30
What's on offer:
? Competitive salary
? Bonus potential
? Generous holiday allowance plus bank holidays
? Company pension scheme
? Staff discounts on vehicles, servicing, parts and related products
? Refer....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Senior Service Advisor, you will oversee the end-to-end service journey, ensuring a smooth, professional and customer-focused experience.
This full-time permanent role offers a salary range of OTE £25,000 - £50,000 and benefits.
You will be responsible for:
* Acting as the main point of contact for customers attending the service department
* Coordinating workshop bookings and monitoring vehicle progress to agreed timescales
* Keeping customers informed throughout the day via appropriate communication channels
* Explaining completed work clearly at vehicle handover and arranging onward mobility where required
* Promoting essential repairs and maintenance in a professional, ethical manner
* Ensuring job cards, invoices and service records are completed accurately
* Supporting workflow within the department and assisting with more complex customer queries
What we are looking for:
* Previously worked as a Senior Service Advisor, Service Advisor, Service Adviser, Service Team Leader, Automotive Service Advisor or in a similar role.
* Have 3 years of experience in a franchised or main dealership environment
* Strong knowledge of aftersales processes and workshop operations
* Leadership capability or experience supporting a Service Manager
* A consistent track record of achieving service KPIs and upselling objectives
* The ability to manage multiple customers and priorities in a fast-paced setting
* A full UK driving licence
Shift:
* Monday to Friday: 08:00 - 18:00
* Saturdays: 1 in 3 rota, 08:00 - 12:30
What's on offer:
* Competitive salary
* Bonus potential
* Generous holiday allowance plus bank holidays
* Company pension scheme
* Staff discounts on vehicles, servicing, parts and related products
* Referral incentive scheme
* Profit sharing
* Gym membership
* Ongoing manufacturer-backed training and development
* Additional lifestyle benefits
This is a great opportunity to join a respected automotive business in a senior-facing role where your experience will be valued.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.
This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
? Greeting and welcoming aftersales customers in a professional manner
? Managing service bookings and keeping customers informed throughout their visit
? Liaising with workshop and parts teams to coordinate efficient service delivery
? Advising customers on additional work and promoting relevant services
? Maintaining accurate records and delivering high standards of service
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Prior experience of 1 year in a customer-facing role within the motor trade
? Strong organisational skills and attention to detail
? Confidence in working in a fast-paced, high-volume environment
? Full UK driving licence
Shift:
? Monday to Friday: 08:00 - 18:00
? Saturdays: 1 in 3 rota, 08:00 - 12:30
Whats on offer:
? Competitive Salary
? Bonus structure
? 25 days holiday plus bank holidays
? Comprehensive training and ongoing professional development
? Company pension
? Employee discounts
? Gym membership
? On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy P....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This opening will support the Atlanta GA area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.
This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
* Greeting and welcoming aftersales customers in a professional manner
* Managing service bookings and keeping customers informed throughout their visit
* Liaising with workshop and parts teams to coordinate efficient service delivery
* Advising customers on additional work and promoting relevant services
* Maintaining accurate records and delivering high standards of service
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience of 1 year in a customer-facing role within the motor trade
* Strong organisational skills and attention to detail
* Confidence in working in a fast-paced, high-volume environment
* Full UK driving licence
Shift:
* Monday to Friday: 08:00 - 18:00
* Saturdays: 1 in 3 rota, 08:00 - 12:30
Whats on offer:
* Competitive Salary
* Bonus structure
* 25 days holiday plus bank holidays
* Comprehensive training and ongoing professional development
* Company pension
* Employee discounts
* Gym membership
* On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Looking for a role that combines customer service, warehouse operations and stock control, with the bonus of an early finish every Friday?We’re recruiting a Parts Advisor to join a busy, supportive team where no two days are the same. You’ll play a key role in processing customer orders, managing stock, supporting production and ensuring goods are picked, packed and despatched accurately and on time.Location: Worksop Hours: 40 hours per week | between 07:30 -16:30 Monday to Thursday and 07:30 - 14:00 Friday Pay: Up to £16.13ph / £33,550 DOE Industry: Manufacturing / Engineering / DistributionThis is a hands-on position ideal for someone who enjoys variety, takes pride in accuracy and thrives in a fast-paced environment. In return, you’ll benefit from a stable, long-term role, an early Friday finish, and the opportunity to develop valuable skills across customer service, logistics and inventory management.Key Responsibilities of the Parts Advisor: Customer Service & Order Processing
Receive and process customer orders via telephone and internal systems
Provide accurate product information to identify and meet customer requirements
Process sales transactions efficiently and professionally
Liaise with suppliers to source items not held in stock
Warehouse, Stores & Stock Control
Pick, pack and label parts, products and components in line with company procedures
Raise pick lists to ensure timely despatch of goods
Produce shipping and export documentation in line with UK and international regulations
Check, receipt and book in goods received
Locate, label and maintain inventory records
Carry out stock counts and support inventory accuracy
Pick and kit parts accurately for production
Handle and move materials as required to support business needs
What are we looking for in a Parts Advisor? Essential
Experience working within a stores, warehouse or parts department
Strong customer service skills, particularly telephone-based communication
Experience working effectively as part of a team
Good working knowledge of Microsoft Office (Outlook, Word, Excel)
Ability to read and understand engineering drawings, parts catalogues and Bills of Materials
Excellent attention to detail and accuracy
Ability to work in a fast-paced environment and meet tight deadlines
Strong problem-solving skills and initiative
Desirable
Experience using inventory or stock management systems
Fork Lift Truck licence
Reach Truck and/or Side Loader licence
Personal Attributes
Conscientious, reliable and hard-working
Motivated to achieve individual and team objectives
Able to manage multiple tasks and competing priorities
Flexible and adaptable to changing business needs
Apply Today to be a Parts Advisor If you enjoy problem-solving, working as part of a team and delivering great service from order through to despatch, we’d love to hear from you. Contact Sophie Ranson at E3 Recruitment or hit ‘Apply’ now!....Read more...
As part of the sales support team, you’ll help ensure our customers receive exceptional service by assisting with enquiries, processing orders, maintaining records, and supporting daily administrative tasks.
What You’ll Be Doing:
Supporting the sales and customer service teams with administrative tasks
Managing customer emails, calls, and general enquiries
Processing sales orders and updating internal systems
Preparing quotations, invoices, and other documents
Maintaining accurate customer and product information
Assisting with reporting, data entry, and general office duties
Working closely with the marketing team and colleagues across the business to ensure smooth operations
What We Offer:
Fully funded Level 3 Business Administrator apprenticeship
Hands-on training and mentoring from experienced colleagues
A supportive, friendly work environment
Opportunities for progression after completion
20% paid time for off-the-job apprenticeship training
Training:
Delivery will take place at Alliance Learning Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE
One day every three weeks
Training Outcome:
Possible progression to Sales Administrator, Customer Service Advisor, Sales Coordinator, Office Administrator, or Team Assistant
Employer Description:Greater Manchester based Backer Heatrod is the UK’s leading manufacturer of heating elements and associated process heating equipment required for your industrial heating applications. Having recently moved into a brand new, environmentally conscious production facility in Bolton we are uniquely positioned to provide electric products and solutions using manufacturing processes which are sympathetic to our precious environment. "Renewable ways to make renewable energy friendly equipment".Working Hours :Monday - Thursday, 7.30am - 4.00pm and Friday, 7.30am 12.50pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,A positive attitude,Willingness to learn....Read more...
Make outbound calls to new and existing customers to introduce products and services
Follow up enquiries, quotes, and previous customer interactions
Provide day-to-day administrative support to the sales team
Process sales orders accurately and in a timely manner
Maintain and update customer records and sales databases
Liaise with customers via phone and email, responding to enquiries professional
Assist with reports, spreadsheets, and general office tasks
Work closely with other departments to ensure smooth sales processes
Maintain and update customer records accurately on the CRM system
Identify sales opportunities and pass qualified leads to senior sales staff
Support account managers with customer communication and order processing
Learn product knowledge and confidently communicate key benefits to customers
Assist with sales campaigns, promotions, and customer outreach activities
Deliver a professional and friendly customer experience at all times
Training:Level 3 Business Administrator apprenticeship standard:
This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.
After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.Training Outcome:
Potentially leading to permanent employment on successful completion of the apprenticeship
This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
Employer Description:We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Positive attitude....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Job title: Sales & Account Manager - Asia (Singapore)Location: Singapore
Who are we recruiting for?A truly innovative cloud-based platform provider who's solution is designed to keep shipping companies in control of fleet data, performance, and sustainability.. This is a rare opportunity to join a unique company that’s been recognised in the industry for their consultative approach in creating sustainable solutions. Backed by a strong client base and funding, they’re in the midst of international expansion and are searching for an experienced Sales & Account Manager in Singapore.
What will you be doing?
Develop and execute a focused sales and go-to-market strategy across Singapore and the wider Asian maritime market to achieve and exceed revenue targets
Identify, qualify, and pursue new business opportunities with ship owners, charterers, and key maritime stakeholders
Manage the full sales cycle from prospecting to close, including product demonstrations, solution scoping, and contract negotiation
Build and nurture long-term relationships with customers and leading chartering stakeholders, acting as a trusted maritime and SaaS advisor
Deliver consultative and creative account management focused on long-term partnership, customer satisfaction, and retention
Collaborate closely with product, technical teams, and HQ to share customer insights and support continuous platform improvement
Represent the company at industry events, conferences, and networking opportunities to strengthen brand presence in Asia
Prepare and maintain accurate sales forecasts, reports, and pipeline updates for management review
Are you the ideal candidate?
Strong sales background within the maritime software industry
Demonstrated success building relationships and closing complex B2B deals in Asia (especially Singapore)
Motivated, proactive, and capable of operating independently
Excellent communication with the team player ability to work with European headquarters
Creative problem solver with strong presentation skills
What’s in it for you?
Competitive salary
Flexible work arrangements
Unique opportunity to impact maritime sustainability with cutting-edge SaaS
Global, supportive, and refreshed company culture
Opportunity for travel and close collaboration with senior leadership
Who are we?Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
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Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Berlin. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Roles & Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Skills & Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Berlin or open to relocation (occasional DACH travel required).
Benefits:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Munich. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Roles & Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Skills & Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Munich or open to relocation (occasional DACH travel required).
Benefits:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Sauna & Steam Room Technical Advisor (Electrical / Heating Background)Salary: £26,000 to £35,000 DOE + bonus + benefitsLocation: Home-based (must live in Yorkshire – occasional meetings/training in Huddersfield)Hours: Monday to Friday, 9:00am – 5:30pmAqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to rapid growth, we are looking for a hands-on, practically minded Technical Advisor with a background in electrical, heating or installation-based work to support our customers and internal team.If you have worked as an electrician, heating engineer, installer, service engineer, or in a similar technical trade role, and are now looking for a stable, home-based position, this could be an excellent fit.The RoleYou will be the technical point of contact for our sauna and steam room range, providing practical advice on installation, wiring, fault-finding and product selection. Once fully trained, you will also lead on technical training for colleagues and help develop our internal technical resources.Key Responsibilities
Handling inbound technical and sales enquiries by phone and emailAdvising customers and installers on electrical connections, heating requirements, controls and safe installationTroubleshooting faults on sauna heaters, steam generators and control systemsGuiding customers through real-world installation scenarios and problem solvingRecommending suitable products and accessories, upselling where appropriate and closing salesProcessing orders and updating customer recordsCoordinating with warehouse and suppliers on stock and deliveriesCreating simple technical guides, videos and articles for customers and staffDeveloping internal technical training materials and installation resourcesProviding technical training to existing and new team members
Essential Skills & Experience
Minimum 2 years in a practical electrical, heating, installation or service engineer roleFormal electrical training or qualifications (e.g. NVQ, City & Guilds, apprenticeship, equivalent)Confident working with wiring diagrams, controls, heaters, power requirements and fault diagnosisComfortable speaking to customers and installers on the phoneStrong problem-solving ability and logical approachGood written English and attention to detailBasic IT skills (email, Excel, CRM systems)
Desirable (but not essential)
Experience with sauna, steam room, HVAC, spa, pool, or similar equipmentBackground in domestic or commercial installation environmentsInterest in wellness, lifestyle or home improvement products
Requirements
Must be based in Yorkshire and able to attend occasional meetings/training in HuddersfieldProven, stable employment historyDedicated home office with reliable wired internet connectionPrior experience working remotelyExclusive commitment to Aqualine (no other employment or side businesses)References and background checks will be carried out in line with GDPR and insurance requirements
Why Join Aqualine?We are a small, friendly, ambitious team with big growth plans. You’ll play a key role in shaping our technical support function and will be trusted as the in-house expert. If you enjoy practical problem solving and helping customers get things right first time, you’ll thrive here. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Our international client, is looking for Senior ServiceNow Consultant to join their teams on a Permanent basis in Poland. The role is to support their strategic growth across Europe with a strong focus on advisory, client engagement, and growth initiatives.
Role and Responsibilities:
The role operates at strategic and advisory level, working closely with senior stakeholders, supporting pre-sales activity, shaping transformation programs, and guiding enterprise-scale ServiceNow implementations.
Act as a trusted advisor to senior client stakeholders across large-scale ServiceNow transformation programs
Lead strategic discussions, solution design, and roadmap definition
Support pre-sales activities, including RFP responses
Produce Functional Design Documents (FDDs) and process flows
Define user stories, acceptance criteria, and functional specifications
Engage with clients across Europe
Skills and Requirements:
10+ years of professional experience
5 years experience in ServiceNow (including implementation projects)
Experience in one or more of the following ServiceNow modules: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD)
Experience in consulting engagements
Understanding RFPs & pre-sales activities
Excellent communication and stakeholder management skills
Willingness to travel occasionally within Europe
Must speak fluent English and Polish
Must be Based in Poland
Benefits:
Join a growing global ServiceNow practice with clear growth plans
High visibility role with direct access to senior leadership
Strategic, advisory work on enterprise-scale digital transformations
Remote setup with international exposure (must be based in Poland)
Competitive renumeration package
If you are a senior ServiceNow consultant ready to take the next step in your career.
Please apply directly or send me an email to:
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
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Job title: Account Manager – EMEA - Government
Location: London, UK
Who are we recruiting for?Our market-leading, innovative client stands at the forefront of predictive intelligence and data-driven risk management powering future-ready security and government operations worldwide. Backed by an assured technological edge, this vibrant company seeks strong, motivated talent focused on delivering unique value to public sector clients.
What will you be doing?
Leading the relationship for a portfolio of key government accounts across EMEA and RoW, acting as the trusted advisor and single point of contact.
Working directly with customers such as Navies, Coastguards, Customs Agencies, Border Security Authorities, Intelligence Agencies, Law Enforcement organisations
Nurturing, building, and improving long-term partnerships with a creative, proactive approach to retention and account growth.
Delivering refreshed value to clients, conducting energetic business reviews, driving renewals, and unveiling inspired upsell/cross-sell opportunities.
Collaborating closely with Sales, Customer Success, Product, and Solution Engineering to deliver successful, tailored solutions and ensure exciting onboarding, adoption, and ongoing engagement.
Representing this unique business at international workshops, customer meetings, and industry events; becoming the face of a winner in maritime security technology.
Are you the ideal candidate?
Proven, determined professional with 4+ years’ experience in account management or sales within SaaS, technology, defense, maritime, intelligence, customs or law enforcement markets.
It is a must that you have worked with international clients, specifically within the EMEA.
Strong communicator, comfortable managing complex, multi-level stakeholders and driving assured account growth.
Culturally aware and experienced across international/EMEA markets, demonstrating inspired, successful engagement in diverse government settings.
Highly organised, independent, commercially savvy, and motivated to thrive in a dynamic, high-travel environment.
Fluent in English (additional languages a plus), possessing strong presentation and negotiation skills.
What’s in it for you?
Competitive salary and attractive bonus
Huge growth opportunities in a fast growing company
Vibrant culture: creative, agile, and supportive, where every voice is valued
Superior technology, work at the cutting edge
Enhanced personal development, global travel, and open progression pathways
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
....Read more...
Heating Engineer Support AdvisorSalary: £26,000 to £35,000 DOE + bonus + benefitsLocation: Home-based (must live in Yorkshire – occasional meetings/training in Huddersfield)Hours: Monday to Friday, 9:00am – 5:30pmAqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to continued growth, we are looking for an experienced Heating Engineer Support Advisor to join our team.This role is ideal for a qualified heating engineer, installer or service engineer who is looking to move off the tools into a stable, home-based position, while still using their engineering knowledge every day.This role is not suitable for IT, software, telecoms or office-only backgrounds. Applicants must have real-world heating or installation experience.The RoleYou will act as the main engineering support contact for our sauna and steam room range, helping customers, installers and colleagues with installation guidance, fault diagnosis and product selection.Using your existing heating and electrical knowledge, you will support real-life installation scenarios, advise on power and heating requirements, and help resolve issues efficiently.As the role develops, you will also support internal training and help build clear installation and support materials for the wider team.Key Responsibilities
Providing engineering support via phone and emailAdvising on heating requirements, electrical connections, controls and safe installationSupporting fault-finding on sauna heaters, steam generators and control systemsGuiding installers through real-world on-site scenariosRecommending suitable products and accessories and supporting sales where appropriateProcessing orders and updating customer recordsLiaising with warehouse and suppliers regarding stock and deliveriesCreating simple installation guides, videos and support documentsAssisting with internal training for colleagues and new starters
Essential Experience
Minimum 2 years’ experience as a heating engineer, installer or service engineerFormal heating or electrical qualifications (NVQ, City & Guilds, apprenticeship or equivalent)Strong understanding of heating systems, electrical supplies, controls and fault diagnosisComfortable speaking with customers and installers by phoneLogical, practical problem-solving approachGood written English and attention to detailBasic IT skills (email, CRM, Excel)
Desirable (but not essential)
Experience with renewables or solar installationsBackground in HVAC, plant, spa, pool or building services environmentsPrevious support, senior engineer or mentoring experienceInterest in wellness or home improvement products
Requirements
Must be based in Yorkshire and able to attend occasional meetings/training in HuddersfieldProven, stable employment historyDedicated home office with reliable wired internet connectionPrior experience working remotely preferredExclusive commitment to Aqualine (no other employment or side businesses)References and background checks will be completed in line with GDPR and insurance requirements
Why Join Aqualine?We are a growing, close-knit team with ambitious plans. You’ll play a key role in supporting customers and shaping our engineering support function, with the opportunity to develop into a senior support or training-focused position.If you enjoy solving problems, helping installers get things right first time, and using your engineering knowledge without being on site every day, this role offers the best of both worlds. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8.00am - 4.30pm (one early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, Saturday and Sunday, between the hours of 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Saturday and Sunday, between the hours of 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
