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Payroll Specialist
As Payroll Specialist, you will be joining a long-standing, highly recognised organisation. This role is a permanent position and full-time hours (Monday - Friday) based on site in Banbury. The purpose of the role is to provide an accurate payroll service to support the business and employees. This is a dual-purpose role, approximately 80% Payroll and 20% HR. You will have complete ownership of the payroll service, benefit administration and this element of the role is stand-alone. You will also be responsible for supporting the existing HR Team with general administration and project work. As Payroll Specialist, you will be responsible for: Payroll Collating monthly payroll data using the payroll system for five business units in the UK: including bonuses, commission and overtime payments. Processing electronic payments and pay slips on a monthly basis for all employees Balancing and providing monthly payroll reports to the Finance function Administering salary sacrifice processes including: Childcare vouchers Cycle to work scheme Pension Simply Health Holiday Purchase Scheme Administering deductions of earnings (private mileage, salary sacrifice schemes and detachment of earnings) and show on each payslip Monitoring the company sickness line, updating Line Manager and HR System ensuring accurate deductions are processed in a timely manner in accordance with the sickness policy Overseeing and administering the pension scheme including all automatic enrolment duties and be available/competent to answer any queries Calculating and administering electronic payments to the pension scheme, HMRC, Childcare vouchers and any third parties Notifying benefit providers of starters and leavers (BUPA) Overseeing Company Car process including notifying employees of MOT reminders, administration charges, penalty notices and renewal notifications Responding to external requests for employee salary information i.e. mortgage & guarantor requests Providing advice to employees on payroll related queries Ensuring all payroll information and records are maintained in accordance with statutory requirements and support internal and external audits related as such Advising on the payroll implications of future changes such as HMRC and pension regulations Full responsibility for year-end process including P11Ds, P60s and year end EPS submission Calculating, paying and reconciling tax and manual submission of the monthly EPS Managing payroll systems and suggest changes/upgrades when required, including policies and procedures Calculating statutory payments including SMP, SPP, SSP and redundancies Human Resources Collecting and compiling HR metrics and data from a variety of sources including the human resource information system and payroll outputs, management and employee surveys, exit interviews, employment records, and other sources. Analysing data and statistics for trends and patterns with attention to attrition rate, recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Preparing reports of data results, presenting and explaining findings to UK HR Business Partner on a monthly and quarterly basis Supporting the UK HR Team with general HR administration and HR operational support Assisting with the general administration of the HR function Identifying opportunities to deliver process improvements and smarter ways of working Managing the annual 'Holiday Purchase Scheme' Managing probation periods Conducting inductions Supporting HR Business Partner in the annual renewal process for the company benefit schemes i.e. simply health & Bupa (including gathering renewal data) Proactively advising the HR team on implications of HMRC, pension and other regulatory changes Processing employee stock option sales through payroll Administering company fuel cards Check 'minimum wage' employee eligibility for salary sacrifice schemes Supporting the annual auditing process As Payroll Specialist you must have / have: Minimum two years stand-alone responsibility for a payroll for 250+ employees Experience of managing inhouse payroll Proactive, self-starter is essential Good communication skills and good team player Very good analytical skills and detail-oriented work style Comprehensive knowledge in the use of MS Office Word, Google Mail, Excel & PowerPoint Educated to 'A 'Level or equivalent Confidentiality and integrity are essential Detailed knowledge of PAYE and regulations What's in it for me? The salary is up to £38,000 depending on experience, as well as endless other benefits too, such as annual salary reviews, pension, life assurance, childcare vouchers, eye care vouchers, cycle scheme, employee introduction scheme, discounts with local companies and more! ....Read more...
Apprentice Accounts or Finance Assistant - University of Oxford - various departments and locations
You will assist with accounting and finance tasks within your specific department to enable the smooth running of day to day operations. Below is a list of some of the tasks you may be asked to complete, however, please note specific responsibilities will vary depending on the department or division in which the role is based: Learn to carry out general office duties including managing emails and calendars, filing, and dealing with finance enquiries via email, face to face and over the phone/MS Teams Learn to check and sort the incoming mail for the Finance team including date stamping Learn the initial review of documents received to ensure that they are mathematically correct, sufficiently authorised and conform to regulatory requirements Develop skills in the inputting to the Oracle Financials system of authorised invoices, receipts, claims and the matching of invoice records Learn to reconcile items received into the Bank Account with transactions input into the Oracle system With the support of colleagues, learn the processes for filing documents Learn to prepare and send documents for imaging Learn to work with suppliers to check correct entry of bank account details, email addresses and respond to their queries Learn to provide guidance to staff, regarding invoices, expenses and payments processes. Managing those expense claims that it is necessary to query or return Develop skills in the receiving and checking of banking deposits from departments; the reimbursing of departmental Petty Cash floats and the daily balancing and reconciliation of cash as well as preparing cash and cheques for banking With support, allocate income received into the University Bank Account and investigate unidentified payments received into the University Bank Account, where necessary liaising with sponsors, donors and customers of the University Learn to support departments in the use of the University’s Online Store facility Assisting with maintaining finance records, ensuring accurate physical and electronic records are kept and that they are complete and up-to-date Assisting with preparing reports for month end reporting and reviewing the open purchase orders/ closed for receiving purchase orders reports on a regular basis With support, preparing any necessary financial documentation, including general ledger journals with a full audit trail In the execution of these roles and responsibilities the post holder will at all times: Abide by local and University rules and codes of practice with regard to Health and Safety Work with discretion and confidentiality when dealing with personal data or information Whichever department you choose to be considered for (on successful completion of our initial screening process) you will find that you are supported and inspired to succeed within your role. Please note that departments are in a variety of locations across the centre of Oxford and Headington. Training:Duration: 13 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer Day release during term time (approximately 1 day a week at either Abingdon or Witney Campus) Level 2 Functional Skills in Maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work Qualifications included: AAT Level 2 Foundation Certificate in Accounting Level 2 Accountants or Finance Assistant Apprenticeship End Point Assessment: In-tray test Portfolio Structured Interview Training Outcome: Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday usually 9.00am - 5.00pm You will have a fixed term contract of employment with the University of Oxford and this will range from 18-24 months depending on the department you work for.Skills: Communication skills,IT skills,Attention to detail,Logical,Team working,MS Excel, Outlook and Word,Discretion / confidentiality,Time management skills ....Read more...
Regional H&S Consultant
Regional H&S ConsultantSalary up to £45,000 plus travel At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support. • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. Ready to start your journey? Let’s talk! Hit 'Apply' now to forward your CV. ....Read more...
Regional H&S Consultant
Regional H&S ConsultantSalary up to £45,000 plus travel At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support. • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. Ready to start your journey? Let’s talk! Hit 'Apply' now to forward your CV. ....Read more...
Payroll & HR Systems Coordinator (H/F)
Payroll & HR Systems Coordinator / Manager (M/F) Start Date: ASAPSalary: €40,000 - €50,000Activity: Hospitality / RestaurantOffices in Paris (75) - FranceFluent French – Good level EnglishPosition attached to the HR Manager Are you an experienced Payroll Specialist looking to take on an exciting challenge? A dynamic and fast-paced company is seeking a proactive and detail-oriented individual to manage payroll for France.The Payroll and HR Systems Coordinator must have an excellent understanding and mastery of payroll management, the various processes, but also the implementation of a local payroll system and the understanding of its configuration. MISSIONS & OBJECTIVESResponsible for: · Manage the entire administration of payroll personnel (mutual insurance companies, paid leave, absences, unpaid leave, etc.) · Ensure that monthly payroll EVs are correctly entered into the system · Control of pay slips · Management and validation of monthly payroll production; · Responding to the demands of operational staff and employees · Manage relations with organizations (URSSAF, retirement, mutual insurance company, provident fund, etc.) · Management of employee exit (establishment of the balances of all accounts, implementation of possible dismissal procedures and contractual terminations, etc.) · Follow-up of health and provident files (IJSS, illness, work accident, etc.) · Management and operation of monthly and event-based DSNs, and the various CRMs · Establish monthly, quarterly and annual expenses · Contribute to the improvement of the personnel management process and the harmonization of procedures · Develop summary documents: dashboards, payroll, entry/exit · Ensure that the documents required by the legal and regulatory provisions are updated · Participate in the development of payroll rules (collective agreements, company agreements, works council, etc.) · Be a reference for HRIS software (Workday), its update and its reliable application · Act and intervene as a privileged contact and be the main player in the project of establishment in the territory and optimization of HR systems · Provide reports on payroll information on demand PROFILE OF THE IDEAL CANDIDATE · BTS Human Resources level or similar. · A first experience as an HR manager · Experience in HRIS management and integration is essential; · Comprehension ADP et Workday · Advanced Excel skills. · French - fluent · English - good oral and written level. PERSONALITY · Rigor, autonomy, discretion, seriousness · Well organized, highly responsible and reliable with exceptional attention to detail · Autonomous able to work well in a team and independently · Strong organizational skills and attention to detail are essential If you are interested, please send your application to beatrice@corecruitment.com ....Read more...
Practice Secretarial Senior Manager
Practice Secretarial Senior ManagerJob Type: Full Time, PermanentLocation: BorehamwoodSalary: £CompetitiveAbout UsEstablished in 1975, Sopher + Co is a trusted business adviser of choice for entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats. Our roots in Elstree led to our early client base in the media and entertainment industry. Since then, we have grown immensely, with our portfolio now spanning over 20 industries. Our success is within our people - with endless opportunities and open-mind approach, Sopher + Co is a place where you can drive your career and ambitions forward, sharing and promoting our commitment to excellent client experience.Sopher + Co is looking for an experienced Chartered Secretarial Manager to join our team in Borehamwood. This senior position will deliver services to a growing portfolio of UK entities and will contribute to the department's development and success. The role focuses on building the department and increasing department fees by 20% year on year, upselling and cross-selling the department's services (both existing and new offerings), being client/outward-facing and networking accordingly, raising the profile of the department through blog writing, training, presentations, etc., bringing new ideas and initiatives to the department, and embracing technological changes and advancements. Additionally, the role will focus significantly on compliance, AML, KYC, and other internal matters to help the firm remain compliant in all aspects of client onboarding. Other duties and responsibilities include, but are not limited to: Provide advice to clients and colleagues, on company secretarial matters, acting as a point of contact for technical queries. Manage a portfolio of clients and contribute to the smooth operation of the company secretarial department. Oversee the maintenance of statutory registers for a portfolio of clients' companies and LLPs, ensuring data accuracy and compliance with best practices. Collaborate with the tax department on SEIS and EIS applications. Manage both complex corporate actions and basic form filings, including but not limited to: Capital reductions via solvency statements Share capital reorganisations (e.g., allotment, subdivision, consolidation, share buybacks, redenomination, and creating new share classes) Preparation of Capitalisation (CAP) tables to assist with complex restructures, the provision of options and share based incentives and to support external equity investments. Share transfers and arranging Stamp Duty payments where required Voluntary striking off private companies and LLPs Assist with amendments to articles of association and ensure timely submission of filings to Companies House. Preparation of dividend paperwork and basic forms (e.g., changes to company name, registered office, officer or shareholder details). Manage the department’s template library. Ensure compliance with legal and regulatory requirements in the registration and annual statements of UK establishments of overseas companies. Collaborate with the Business Support Team/Manager on client onboarding processes and work closely with them on annual KYC reviews. Provide guidance where necessary, though onboarding remains under their responsibility. Support the team in obtaining AML documentation for newly incorporated clients and collaborate with the Business Support Team to address existing gaps in client files. Focus on building the department and increasing fees by 20% pa. Upsell and cross-sell the department's services - both existing and new. Raise firm profile through blog writing, training, presentations, etc. About youSopher + Co take pride in their employees and their achievements whilst praising and recognising hard work. We are looking for people who embrace the 3 C’s – change, challenge and commitment. We enjoy working with people who can work well with others and in turn enjoy working amongst a diverse team of professionals. You will also have/be: Practice experience in providing corporate secretarial services in the UK Strong technical expertise in company secretarial practice, with practical experience in drafting articles, capital reductions, share buybacks, and other corporate procedures Good understanding of company secretarial administration and the Companies Act 2006 Excellent compliance knowledge around Client onboarding, AML and KYC matters ICSA Fellow or equivalent senior-level qualification Delivering results and meeting client expectations In ReturnWe will offer you a competitive package, including extensive benefits for you and your family, a comfortable warm and friendly environment with great people and the chance to work with some of the most prestigious clients that no other family-based firm can offer. Sopher + Co strongly believes in staff development and continuously encourage internal progression.Sopher + Co is committed to the principle of equality of opportunity in employment and we expect all our employees to act in accordance with this policy, we recognise the key role it plays in the success. ....Read more...
Regional H&S Consultant
Regional H&S ConsultantSalary up to £45,000 plus travel At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support. • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. Ready to start your journey? Let’s talk! Hit 'Apply' now to forward your CV. ....Read more...
Accounting Manager, Finance
Full-Time, PermanentDate Posted: January 28, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are looking for a talented individual to join our PNE Finance Team. The Accounting Manager will report to the Controller, Finance in the Finance Department and will plan and manage all financial and accounting processes to ensure timely production of accurate financial statements.Why join our Team? Exhilarating and fun-loving culture.Flexible work environment.Opportunity for free or discounted tickets to shows, events, sports games, and much more.Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands.Competitive compensation package.Opportunity to create lasting memories and friendships. What will you do this year?In your role as an Accounting Manager, your primary accountabilities will be to: Plan and manage financial and accounting processes to ensure timely production of accurate financial statements.Partner with assigned departments on monthly financial review and forecast.Support Director, Finance on Financial Planning & Analysis tasks related to business case analysis and budget cycle.Review monthly balance sheet reconciliations and support month-end packages.Collaborate with Sales and Events team to prepare event settlement.Review, draft and/or approve daily financial transactions, purchase orders, commitments, and expenditures.Review monthly Government tax remittances.Assist in the development of internal control standards and procedures covering all revenue, cash handling, inventories, gaming activities and other expenditures in accordance with Financial Reporting Standards.Ensure that proper controls exist to safeguard PNE financial assets.Collaborate with external organizations and regulatory agencies to facilitate effective planning and implementing of financial functions.Supervise and develop department staff and direct and evaluate their work in collaboration with the Controller.Along with the Controller, liaise and coordinate the annual audit with the external auditors.Perform other related duties as required. What else? Professional accounting designation (CPA) and 5-7 years progressive accounting and operations experience; OR an equivalent combination of education and experience.Must have previous experience in a supervisor capacity.Previous experience working in industry preferred.Professional knowledge of Financial Reporting Standards applicable provincial and national legislation.Excellent planning, organizational, analytical and administrative skills.Excellent communication and interpersonal skills.Strong supervisory and leadership skills to assign and motivate staff.Ability to develop effective working relationships with staff, peers, and industry colleagues /contacts in a team environment.Ability to identify and analyze financial and business planning needs and develop appropriate plans and strategies.Excellent computer skills, particularly with Excel and pivot tables, and the ability to learn new computer programs efficiently.Ability to function independently and under pressure while managing various projects at the same time.Event industry or project management experience considered an asset.Ability to work extended hours and work weeks as required, specifically around the annual Fair.Candidates must undergo a Criminal Record Check. Who are you? ProactiveReliableAnalyticalDetail-orientedDiligent Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $95,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Regional H&S Consultant
Regional H&S ConsultantSalary up to £45,000 plus travel At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support. • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. Ready to start your journey? Let’s talk! Hit 'Apply' now to forward your CV. ....Read more...
Senior Internal Auditor
JOB DESCRIPTION Purpose of Position RPM International Inc. (NYSE: RPM) owns subsidiaries that manufacture, market, and sell various specialty chemical product lines, including high-quality specialty paints, infrastructure rehab and repair products, protective coatings, roofing systems, sealants, and adhesives, focusing on the maintenance and improvement needs of the industrial, specialty and consumer markets. Our family of products includes those marketed under brand names such as API, Carboline, CAVE, DAP, Day-Glo, Dri-Eaz, Dryvit, Euclid, EUCO, Fibergrate, Fibregrid, Fibrecrete, Flecto, Flowcrete, Gator, Grupo PV, Hummervoll, illbruck, Kemtile, Key Resin, Nudura, Mohawk, Prime Resins, Rust-Oleum, Specialty Polymer Coatings, Stonhard, Strathmore, TCI, Toxement, Tremco, Tuf-Strand, Universal Sealants, Viapol, Watco and Zinsser. As of May 31, 2024, our subsidiaries marketed products in approximately 159 countries and territories and operated manufacturing facilities in approximately 119 locations. Approximately 30% of our sales are generated in international markets through a combination of exports to and direct sales in foreign countries. For the fiscal year ended May 31, 2024, we recorded net sales of $7.3 billion. This position is responsible for the execution of financial and internal control audits for RPM International. These audit activities include internal control audits at the majority of the Company's large subsidiaries in support of Management's Assessment of Internal Control over Financial Reporting as well as specific scope financial statement audits at certain of the Company's smaller worldwide locations. In addition, RPM's Internal Audit Department may work on various other projects on an ad hoc basis. The Senior Internal Auditor reports directly to the Manager, Internal Audit during the execution of the procedures described above. This role is expected to travel approximately 20-30% of the year. Essential Functions Evaluate the design and perform operating testing over higher risk key internal controls. Prepare summaries of the audit procedures performed and the results achieved at the conclusion of each audit. Assist in developing recommendations for remedial action to improve operations within an agreed upon implementation schedule. Conduct follow-up discussion and tests to ascertain whether agreed upon corrective measures have been implemented. Perform higher risk specific scope financial statement audit procedures in accordance with Internal Audit's standard audit program. Prepare summaries of the audit procedures performed and the results achieved at the conclusion of each audit. Assist in developing recommendations for remedial action to improve operations within an agreed upon implementation schedule. Conduct follow-up discussions and tests to ascertain whether agreed upon corrective measures have been implemented. Respond to internal requests for support or assistance in a prompt and professional manner. Provide assistance to the Company' external auditors. Keep abreast of laws, rules and regulations issued by applicable regulatory agencies with which the Company must comply. Maintain personal and professional competency through appropriate participation in professional organizations and attendance at relevant internal and external training opportunities. Relationship and Contacts Internal Contacts: Staff Internal Auditors, Senior Internal Auditors, and Managers, Internal Audit - On a daily basis, the Senior Internal Auditor is expected to interact in small project teams by assisting Staff Internal Auditors and Interns with the completion of their work, and working under the supervision of the Managers, Internal Audit. Senior Director of Internal Audit - On a frequent basis, the Senior Internal Auditor will participate in meetings with the Senior Director to discuss internal audit objectives, audit procedures and audit results. VP Internal Audit & Chief Audit Executive - On a periodic basis, the Senior Internal Auditor will meet with the Chief Audit Executive to discuss internal audit objectives, audit procedures and audit results. RPM Corporate Officers - The Senior Internal Auditor may be asked to participate in meetings with RPM Corporate Officers including the Chief Financial, Accounting and/or Compliance Officers to provide an executive level summary of the activities of the Internal Audit Department. Corporate Finance Department - Internal Audit is responsible for auditing the activities of the Corporate Finance Department, most important of which is the preparation of the Company's external financial statements. In addition, the Corporate Finance Department will communicate any areas of risk at the operating company level to Internal Audit for review and follow-up. Financial Management at Operating Groups and Operating Companies - Though the degree will vary with every audit, this position will have contact with employees in the worldwide finance function, including Segment-level Chief Financial Officers and Controllers. External Contacts: Periodic contact with the Company's external auditors (Deloitte) who rely significantly on the work performed by Internal Audit. Education/License/Certification/Experience Requirements 3 to 5 years of experience is preferred. Completion of a Bachelor's and/or Master's degree in accounting is preferred. Completion of a Bachelor's in accounting, finance or a related field is required. Certified Public Accountant or Certified Internal Auditor, including the active pursuit of these certifications is preferred. Knowledge and Skills Required for Position Strong oral and written communication skills. Positive attitude & willingness to work and travel in small teams. Ability to communicate, learn, and be self-sufficient. Ability to understand and follow directions. Business office skills - ability to use a laptop computer including Microsoft Excel, Word and PowerPoint; required. Experience with AuditBoard audit software, preferred. Benefits and Compensation The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program. The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement. Employee will be eligible for annual merit increases and bonus. Hybrid work schedule available at Brunswick Hills, Ohio office.Apply for this ad Online! ....Read more...
Apprentice Production Technician
VPI Damhead are looking for an apprentice to train alongside our existing, experienced team. As an apprentice you will study a range of programmes working towards a Level 3 Maintenance & Operations Engineering Technician Apprenticeship standard, covering a variety of skills and qualifications while earning a wage and completing invaluable practical skills in industry. You will be working alongside a mentor and assisting the experienced process shift team with the following duties: Main Duties and responsibilities. Start-up & shutdown the plant process as per operating procedures Operating the plant and process within the set production and safety parameters Take samples as per the sampling schedule and procedure Complete daily logs and make notes of operational events and communicate to the Shift Team Leader and oncoming shift team Assist in the return to service of new plant and equipment Assisting in carrying out permit to work isolations, de-isolations Report any Health & Safety issues / incidents Report any Engineering issues Ensure good housekeeping standards are maintained on plant Other responsibilities: Ensure correct stock control of any raw materials used on plant Ensure control of emergency equipment and PPE in the area Ensure correct control of any waste streams and assist in the management of the controlled waste zone Due to Health and Safety requirements for shift working, all apprentices must be 18 years of age by April 2025 when they leave their studies at IPS continue their apprenticeships on site. What we can offer you Competitive apprenticeship salary Exceptional training and development programme 25 days holiday + bank holidays A Flexible programme that is employer led with bespoke training modules Exceptional reward and recognition events Additional Training and Development Plans – see details below The role will occasionally involve some working at height, work within in confined spaces, and work with PPE required when working with chemicals. Specific training will be provided for these aspects of the role. *New applicants who meet the entry requirements of the role will be contacted by the Apprentice Employment Agency team to discuss your application and the apprenticeship in further detail. Please ensure you provide up to date contact details and check your junk in case of redirected emails. Failure to respond to communications will result in your application being withdrawn.Training:Level 3 Maintenance and Operations engineering technician Engineering technicians in the wider advanced manufacturing and Engineering Sector take responsibility of quality and accuracy within the limits of their personal authority. Demonstrate a core set of behaviours in order to be competent in their job role and complement wider business strategy and development. The delivery of this Apprenticeship Standard requires a full year off the job training at the IPS Training centre. Within the first year the Apprentice will attend four days in the week, completing practical skills within the IPS Rochester workshop (foundation competence units) and they will attend one day a week, studying the Technical Certificate. In Year 2 the Apprentice moves to day release and will attend the Training Centre one day a week to continue the Technical Certificate, continuing until they are ready for End Point Assessment in Year 3. The Apprentice will continue to receive regular training contact with IPS all throughout the programme. Core Knowledge: A Technician will understand: First principles relating to the operation and maintenance of appropriate plant and equipment Relevant industry health and safety standards, regulations, and environmental and regulatory requirements Maintenance and operational practices, processes and procedures covering a range of plant and equipment The relevant engineering theories and principles relative to their occupation Core Skills: A Technician will apply their knowledge of plant and systems to safely perform maintenance and operational activities with minimum supervision. This will require them to: Comply with industry health, safety and environmental working practices and regulations Locate, and rectify faults on plant and equipment Communicate with and provide information to stakeholders in line with personal role and responsibilities Read, understand and interpret information and work in compliance with technical specifications and supporting documentation Prepare work areas to undertake work related activities and reinstate those areas after the completion of the work-related activities Inspect and maintain appropriate plant and equipment to meet operational requirements Assess and test the performance and condition of plant and equipment, and communicate, handover and confirm that the appropriate engineering process has been completed to specification. Successful achievement of the end-point assessment will lead to final certification of the apprenticeship.Training Outcome:Progression subject to performance, the position comes with personal development throughout your career with VPI and support to deliver the businesses objectives. Support to study and achieve an H.N.C. in a relevant operations discipline within 3 years.Employer Description:An apprenticeship with VPI is a great opportunity to put both theoretical and practical learning into practise. We are one of the largest energy producers in the UK with five operational Combined Cycle Gas Turbine (CCGT) sites totalling a fleet capacity of 3,119 Megawatts. This is an apprenticeship where you will have the opportunity to make a tangible difference. Not only will you learn valuable skills as you start out on your career, but you will also be doing so in one of our CCGT sites that provides required power and stability to the national grid.Working Hours :(08:00 – 16:00) Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Chartered Management Degree Apprentice
Over the 4 years you will get to know Ofwat well and have the opportunity to support work in our casework enforcement and customers directorate, you’ll develop a broad skillset, you'll be able to apply the theory you learn at university and put into practice in your day to day role. The Casework and Enforcement team plays a key role in holding water companies to account to ensure they are meeting their legal obligations to customers and the environment. The team is also the 'front door' for many of the customers and stakeholders who contact Ofwat with enquiries or complaints about the sector or their water company, and for businesses that want to become new water companies. Our work can range from deciding on an individual customer's dispute with their water company, to assessing whether a company is fit to be a water company, to imposing multi-million-pound fines on a water company where it has failed to meet its legal obligations. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for learning will see you relish the opportunity! You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 4 year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort. You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry. We have a virtual insights evening on the 19th February for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:We have partnered with Exeter university for this program, the apprenticeship will be delivered in a blended approach, both online and on campus. On successful completion, apprentices will gain the following Qualifications: • BSC (Hons) Responsible Business Management • Level 6 Chartered Manager Degree Apprenticeship from the start of the course Decision Making • CMI Chartered Manager status And 4 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:Over the four years you will get to know Ofwat well and have the opportunity to support work in our fast paced directorate, casework enforcement and customers. You'll be able to apply the theory you learn at university and put into practice in your day to day role. We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands. Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Problem Solving,Listening Skills,Motivation for Apprenticeship ....Read more...
Economics Degree Apprenticeship
With the opportunity to support work in a range of areas, you’ll develop a broad skillset, important to many roles in the world of economic regulation. You’ll be part of a multi-disciplinary team and apply the principles of economics (what you are learning on your apprenticeship) in the real world. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for economics will see you relish the opportunity. You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 5-year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort. You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry. We have a virtual insights evening on the 22nd of February 2024 for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:You will complete your studies with the University of Kent – selected to deliver the programme because of the strength of their economics courses and the support they offer to apprentices throughout your time on programme. You will study with Kent university through a hybrid approach, you will have lecturers online supplemented with in person blocks with your fellow cohort at Kent University. Ofwat will arrange and fund your accommodation and travel to Kent university for these visits. Your studies will be brought to life and used in practice with on the job learning at Ofwat. On successful completion, apprentices will gain the following qualifications: L6 Economics Degree Apprenticeship BSc (Hons) Economics And 5 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:With the opportunity to support work in a range of areas, you’ll develop a broad skillset, important to many roles in the world of economic regulation. You’ll be part of a multi-disciplinary team and apply the principles of economics (what you are learning on your apprenticeship) in the real world. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for economics will see you relish the opportunity! We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship, we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands.Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Total hours per week: 37Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Interested in Economics,Listening Skills,Motivation for Apprenticeship ....Read more...
Chartered Management Degree Apprentice
Over the 4 years you will get to know Ofwat well and have the opportunity to support work in our casework enforcement and customers directorate, you’ll develop a broad skillset, you'll be able to apply the theory you learn at university and put into practice in your day to day role. The Casework and Enforcement team plays a key role in holding water companies to account to ensure they are meeting their legal obligations to customers and the environment. The team is also the 'front door' for many of the customers and stakeholders who contact Ofwat with enquiries or complaints about the sector or their water company, and for businesses that want to become new water companies. Our work can range from deciding on an individual customer's dispute with their water company, to assessing whether a company is fit to be a water company, to imposing multi-million-pound fines on a water company where it has failed to meet its legal obligations. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for learning will see you relish the opportunity! You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 4 year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort. You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry. We have a virtual insights evening on the 19th February for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:We have partnered with Exeter university for this program, the apprenticeship will be delivered in a blended approach, both online and on campus. On successful completion, apprentices will gain the following Qualifications: •BSC (Hons) Responsible Business Management · Level 6 Chartered Manager Degree Apprenticeship from the start of the course Decision Making · CMI Chartered Manager status And 4 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:Over the four years you will get to know Ofwat well and have the opportunity to support work in our fast paced directorate, casework enforcement and customers. You'll be able to apply the theory you learn at university and put into practice in your day to day role. We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands. Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Total hours per week: 37Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Problem Solving,Listening Skills,Motivation for Apprenticeship ....Read more...
Quality Manager - Development of Standards
Quality Manager - Development of StandardsLocation: the UK, Spain, the Netherlands, GermanyJob Purpose and Background: The Science Based Targets (SBTi) initiative is looking for a Quality Manager who has experience in international voluntary sustainability standard-setting and assurance organizations. The Quality Manager ensures that SBTi’s standards and outputs follow the SBTi Standard Operating Procedure for the Development of Standards and meet rigorous quality and compliance requirements. This role is responsible for developing and maintaining quality management frameworks, conducting regular internal oversight and quality reviews, and driving continuous improvement across processes and deliverables. By collaborating with internal teams and external stakeholders, the Quality Manager upholds the organization’s credibility and commitment to excellence in environmental standard-setting. It also exemplifi es respectful behavior, open communication, and integrity, embodying SBTi’s values and supporting a positive, healthy work culture.The Technical Department leads the development and maintenance of the key resources within the initiative to enable the adoption of climate targets in line with the best available science and following best practices for standard-setting organizations.The Quality Team, as part of the Technical Department, is responsible for ensuring all normative outputs are following and complying with the Standard Operating Procedure (SOP) for the Development of SBTi Standards and international best practices for Standard-setting.As the Quality Manager the position will focus on:● Quality Management: Develop, implement, and maintain quality KPI’s frameworks and policies for the organization’s standards and outputs. ● Develop documents elaborating procedures, policies and processes for the development, publication and MEL of the SBTi’s standards and guidance. ● Defi ning and documenting Inter-departmental processes and procedures ● Support in the development of robust document management systems (including the introduction of new technologies/IT platforms).This position will report to the Head of Quality based in Spain.This role plays an important part in achieving:● A credible and smooth transition to a formal voluntary sustainability standard setting and assurance system. 1● A quality-driven, collaborative, professional culture in the Technical Department and across the organisation.You are a great fi t for this role if you:The ideal candidate has a proven record in international voluntary sustainability standard-setting and assurance organizations, designing and implementing quality processes, and managing projects. Strong organizational, communication, and coordination skills, coupled with an understanding of standard-setting processes are crucial to eff ectively managing collaboration across teams.About the SBTi:The SBTi is a global body enabling businesses to set ambitious emissions reduction targets in line with the latest climate science. It is focused on accelerating companies worldwide to halve emissions before 2030 and achieve net-zero emissions before 2050.The SBTi defi nes and promotes best practices in science-based target setting, off ers resources and guidance to reduce barriers to adoption, and independently assesses and approves companies’ targets.For more information, please visit www.sciencebasedtargets.orgKey responsibilities include: ● Ensure successful delivery of assigned projects following SBTi’s Standard Operating Procedures (SOP). ● Develop, implement, and maintain quality assurance frameworks and policies for the organization’s standards and outputs. ● Conduct regular quality reviews to ensure compliance with internal and external requirements. ● Identify and address non-conformities in processes, providing actionable recommendations for improvement. ● Develop, monitor and evaluate performance metrics to track quality improvements over time. ● Monitor compliance with the Head of Quality including regulatory requirements, industry standards, and internal policies. ● Ensure documentation and reporting adhere to best practices, maintaining transparency and accountability. ● Provide training and guidance to teams to foster a culture of quality and continuous improvement. ● Collaborate with internal teams to integrate quality assurance at all stages of standard development. ● Facilitate stakeholder communication, ensuring alignment and timely resolution of issues. ● Facilitate regular lessons-learned sessions and implement improvements to foster a culture of continuous improvement. ● Facilitate decision-making processes that are informed, timely, and aligned with project priorities. ● Drive collaboration and knowledge sharing within the team, the Technical Department, and across the organization to maximize impact. ● Role model respectful behavior, open communication, and integrity as vital pillars of SBTi’s culture.Essential skills and experience needed: ● 8+ years of professional experience in quality management within environmental standards or a related fi eld. ● A strong track record in international voluntary sustainability standard-setting and/or certifi cation or assurance organizations is a must. ● In-depth knowledge of quality assurance frameworks, tools, and methodologies. ● Strong analytical skills to evaluate complex processes and identify areas for improvement. ● Experience conducting audits and preparing comprehensive quality reports. ● Proven ability to design and implement eff ective quality management systems. ● Solid experience in risk management, due diligence, and/or data management. ● Experience in overseeing multi-stakeholder processes for standard development (highly desirable) ● Excellent organizational skills with strong attention to detail and accuracy. ● Strong communication skills, with the ability to engage eff ectively with diverse internal and external stakeholders. ● A relevant degree in environmental science, quality management, or a related discipline; professional certifi cation in quality management.Desirable criteria:● Experience or passion for sustainability and climate changeImportant information before you apply.● This is a full-time role based in the UK, Spain, the Netherlands, and Germany. ● The salary for this role will depend on location and experience level. ● This role is a fi xed-term contract for 12 months with the possibility of extension. ● This role holds a maximum 6-month probationary period, depending on country legislation.● Interested candidates should be legally allowed to work in the specifi ed countries and already be visa holders. The SBTi cannot sponsor working visas.What we off er: ● Working in one of the most successful and fastest-growing initiatives driving climate action. ● Exciting and challenging tasks in a dynamic, international, innovative, and highly motivated team. ● Training and development. ● 30 days of time off , plus your Country's bank holidays.Salary range:UK: 45k - 68k pounds gross per yearEurope: 54k - 75k euros gross per yearTo apply:Pleaase send your CV and cover letter to Kris Kobi at kris@climate17.comSBTi is an equal opportunity employer - committed to building an inclusive workplace and diverse staff , where all can thrive. We welcome and strongly encourage applications from candidates of all identities and backgrounds, and do not discriminate based on race, color, religion, gender or gender identity, sexual orientation, national origin, disability, or age. 4 ....Read more...
Registered Manager - Charity - CQC
The Charity:My client specialises in respite care for babies and children up to the age of 6 who have a life limiting or life-threatening condition while supporting their families.Over the past 25 years the charity has grown due to its fantastic level of care and personal approach.The Charity currently supports over 100 children from across Gloucestershire.The service is set within a beautiful setting with a large well-equipped playroom, sensory room, soft play, and garden.Working for the Charity means being part of a community that values kindness, professionalism, and the profound impact they have on the families supported. The team shares a common goal: to bring joy, reassurance, and support to families during their most challenging times. Together, They celebrate the victories, big and small, and cherish the bonds built with the children and their families.The Role: As Registered Manager you will work closely with the Nursing Manager as well as be part of the Senior Trust Management Team you will report to the Trust Director.Lead the day to day running of exceptional clinical services in accordance with regulatory CQC standards and the James Hopkins Trust’s Vision, Mission and Values.Work closely with our local health and care service providers including with NHS Gloucestershire Integrated Care Board who directly commission our servicesProvide an environment of continuous quality improvementAttend relevant training and cascade as appropriateHave shared responsibility for the role of Infection Control Lead Key Responsibilities and Accountabilities:Strategic Working under the direction of the Trust Director, alongside the Nursing Manager to: Be involved at county level in the development of respite care across all domains.Promote the Trust within the local provision of the Integrated Care Body.Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.Deputise for the Trust Director as required. Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of charities registration.Work in partnership with the Nursing Manager on the development of the hospice clinical services fostering a collaborative and positive work environment.Monitor the Key Performance Indicators monthly and actions any points as necessary.Work with the Trust Director, as a member of the Trust Senior Management Team, to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users. Managerial Member of Trust Senior Management Team.Member of any Working Group that is created to achieve development and progression of the Trust.Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.Ensure adequate and appropriate staffing levels on a day-to-day basis.Be involved in the recruitment and selection, training, and development of staff.To take part in the hospice rota provision on a regular basis depending on holding the necessary qualifications.Participate, where required, in local and national initiatives and developments in the hospice care field.Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve the strategic aims. Education and Training Provide guidance and assistance to actively support the use of hospice care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.Attend internal and external clinical meetings and conferences, where necessary to support the Nursing Manager.Accept and seek supervision and support from line manager on a regular basis and participate in the Trust’s appraisal system.Keep abreast of current research and best practice.Undertake the training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.Monitor and manage training compliance. Research and Audit To ensure clinical practice is evidence based and reflects good practice.To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.Propose and deliver actions required to improve the quality of the services provided.To lead the clinical governance agenda across the Trust, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.Oversee the monthly auditing of Clinical Service and implement actions from this. Professional To maintain confidentiality of families, staff, volunteers, and other hospice business at all times in line with GDPR guidelines.Abide by the Trust’s Code of Conduct.To attend network/multidisciplinary team meetings as requested, to represent hospice services and disseminate and cascade information. Management of Resources Practice within the constraints of budgetary limitations and available resources and be flexible as needed to ‘get the job done’.Take responsibility for the provision, security, maintenance, and care of all clinical equipment. Requirements: Level 4/5 care qualificationExperience as a Registered ManagerEducated to degree or equivalent level of experienceProfessional knowledge of CQC requirementGood understanding of clinical governanceSound knowledge of infection controlSound knowledge of auditUK Driving licence This is a fantastic opportunity to join a growing trust that offers an exceptional, personal care.For more information, please call Rhys Jones in the Cheltenham Safehands office. INDPERM ....Read more...
Key Worker
Hours: 37 per week Reporting to: Lead Tutors Responsible for: Planning and facilitating child centred holistic provision as outlined in EHCP. Working with the wider MDT to provide feedback on impact of all provision. Main Purpose: To work under the instruction/guidance of the lead teacher to undertake work/care/support programmes, to enable access to learning for YP and to assist the MDT in the deliverance of the outcomes specified with YP’s EHCP. Work closely with Lead Tutors and liaise with MDT to support the educational and health aspects of EHCP provision To support the YP’s so that education and health is accessible through a bespoke package of delivery to aid curriculum engagement To meet the needs of the individual and advocate for their best interests To carry out additional appropriate administrative tasks with guidance from Lead Tutors Support for the young person: Establish positive and constructive relationships with YP and interact with her according to her individual needs. Promote the inclusion and acceptance of YP and her pets. Where possible, encourage YP to interact with others and engage in activities. Set measurable expectations that are not demanding Promote self-esteem and independence. Provide feedback to YP in relation to progress and achievement under guidance of the Lead teacher. Deliver YP’s curriculum in short bursts of learning, capitalising on her interest. Motivate and engage YP throughout various aspects of the day. Support YP to feel less anxiety around her activities. Support and supervise YP to attend relevant activities Implementing therapy recommendations and programmes provided by the Speech and Language Therapist and Occupational Therapist Undergo all necessary training in relation to the role Support YP to engage in the interventions described within the EHC plan Supporting with regulation, wellbeing and implementing the strategies provided by a Mental health nurse to support YP’s mental health Set clear but achievable expectations for any work set. All interactions must follow guidance for Pathological Demand Avoidance (PDA) to minimise perceived and actual demands. Be flexible and adaptable. As strategies may need to change much frequently. Always implement a low-arousal approach. Support YP to use a self-regulatory program Accompany YP within the community when appropriate Understanding of behaviour management techniques and strategies. Strong communication and interpersonal skills. Ability to work collaboratively within a multidisciplinary team. Flexibility, resilience, and a positive attitude towards challenges. Be aware of YP’s accepted and non-accepted foods Prioritise YP’s feeling comfortable when eating her accepted foods Support for Lead teacher: Create and maintain a purposeful, orderly and supportive environment, in accordance with agreed activities. Use strategies, in liaison with the Lead teacher, to support YP to achieve her goals. Assist with the planning of activities. Monitor YP’s responses to activities and accurately record achievement/progress as directed. Provide detailed and regular feedback to the Lead teacher on YP’s achievement and progress, Promote good pupil behaviour Establish a positive and constructive relationships with parents/carers. Provide clerical/admin support e.g., photocopying, typing, filing, etc Working with staff, parents/carers and relevant professionals: Communicate effectively with MDT and ensure professional courtesy is always displayed in the place of work. Contribute to meetings with parents by providing feedback on pupil progress, attainment and barriers to learning etc. Involve MDT in all areas of decision making so that all activities are transparent and meaningful. Keep MDT accurately informed of performance and progress, or concerns they may have about YP Understand their role in order to be able to work collaboratively with MDT and family in a positive and collaborative manner Collaborate and work with colleagues and other relevant professionals within and beyond the placement Support for the curriculum: Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to YP’s responses. Support the use of ICT in learning activities and develop YP’s’ competence and independence in its use. Prepare, maintain and use equipment/resources required to meet the relevant activity and assist YP in their use. The visual clarification methods (symbol strips, written messages, cartoon drawings etc) should be used where appropriate Use visual support, worked examples and demonstrations during explanations so YP does not have to rely on her working memory when processing large amounts of information. Planning and meeting with members of the MDT regularly Tracking and reviewing of interventions alongside the Lead teacher and the Lead professional. Provide opportunities for learning within a flexible and responsive curriculum programme Supervise and provide support for YP, ensuring her safety and access to activities. Assist with the development and implementation of Activity plans and reviews. Monitor and track progress made against specific targets. support YP’s vocabulary and specific literacy difficulties. Demonstrate an informed and efficient approach to teaching and learning by adopting relevant strategies to support the work of MDT and improving engagement through creative approaches Promote, support and facilitate inclusion by creating learning opportunities in line with interests and passions Use effective strategies in line with policies to improve outcomes through a tailored and bespoke approach Organise and manage teaching space and resources to help maintain a stimulating and safe learning environment Undertake any other relevant duties given by the MDT, through discussion with Lead Tutors Professional development: Help keep their own knowledge and understanding relevant and up to date by reflecting on their own practice, liaising with MDT and members of the team, and identifying relevant professional development to improve personal effectiveness Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the MDT Take part in appraisal system Engage with relevant training required or mandated from line manager/MDT in line with EHCP requirements to ensure the role can be carried out with maximum effectiveness. Please note, this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the key worker will carry out. The post holder may be required to do other duties appropriate to the level of the role, as directed by MDT or line manager If you are interested in this role, and would like more information please feel free to call 01925 594 203 or email ....Read more...
Bookings Manager
Role title: Bookings Manager Location: Durban, South Africa Position Type: Permanent Role Overview: The Bookings Manager is responsible for overseeing and managing all aspects of the booking processes within the organization. This role involves ensuring accurate and efficient handling of customer bookings, admin, and managing daily operations of the bookings team. The manager will provide exceptional customer service, maintain compliance with company policies, and generate reports to support business decisions. Effective coordination with other departments and staff supervision are key aspects of this role. Key Responsibilities: Manage Bookings: · Oversee the booking process in alignment with client, company and regulatory requirements. · Ensure that bookings are accurately entered into the system and confirmed with customers and field workers. · Resolve any issues or discrepancies related to bookings. · Drive and support fill rates in alignment with client and business expectations. · Attend meetings and discussions relating to job performance, business continuity and team deliverable's as and when required. Customer Service: · Provide support to customers and field workers regarding booking enquiries. · Address customer complaints and issues with professionalism and efficiency in collaboration with Community Care Leads. · Build and foster relationships with community care leads, candidates and other relevant stakeholders where appropriate. Reporting and Analysis: · Prepare and analyse reports related to bookings. · Track key metrics and provide insights to improve processes. Compliance and Procedures: · Ensure compliance with company policies and legal regulations related to bookings. · Develop and maintain standard operating procedures for bookings processes. Team Coordination: · Collaborate with other departments, such as credit control, payroll, Registration and Compliance, Recruitment and Clinical, to streamline processes and resolve issues. · Train and supervise staff involved in booking functions. Compliance and Procedures: • Adhere to company policies and procedures related to bookings and billing. • Support the implementation and maintenance of standard operating procedures for booking processes. System Management: · Oversee the use and maintenance of booking systems. · Implement updates and improvements to systems as needed. Team Leadership and Development: · On-board, Lead and manage teams, including recruiting, training, and mentoring staff. · Address and resolve any operational issues or conflicts within the team. · Promote OneCall24 culture and foster a collaborative work environment by · Creating a positive, productive environment that conforms to the company’s values. · Acting as a role model for these values. · Drive the business forward by motivating and inspiring others to succeed. · Ensure modelling desired behaviours. · Assist with the implementation of change program across the company/group. Education and Experience: · Matric – Grade 12 is essential · Minimum of 5 years of experience in a healthcare recruitment. · At least 2 years of managerial or supervisory experience in a healthcare setting. · Experience in developing and implementing strategic plans for client engagement and growth. If you have strong organizational skills and a passion for delivering excellent customer service, we would love to hear from you. Apply today to join our team and play a key role in managing seamless booking operations. ....Read more...