Quality Service Manager Jobs Found 461 Jobs, Page 19 of 19 Pages Sort by:
Dental Receptionist Apprenticeship (Customer Service) - Chester-le-Street
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk. Attend and participate in practice meetings Training: Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Tuesday, Wednesday, Thursday, Friday, 08:00-17:00Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Market Harborough
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Newtown Dental Practice
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: - Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checks The Apprenticeship in Dental Nursing (level 3) Qualification will include: On the job training Online learning Face-to-Face training sessions Completion of a record of experience Written and Practical exams Am I the right person? Dedicated to starting a career in Dental Nursing Able to commit to a 12month+ training programme Comfortable working in a clinical environment Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients Excellent organisation skills to keep appointments to time Compassionate Excellent written communication skills IT skills Team playerWorking Hours :Monday to Friday, hours to be determined.Skills: Communication skills,Customer care skills,Initiative,Patience ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Mackworth Dental Practice
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion, you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checks The Apprenticeship in Dental Nursing (level 3) Qualification will include: On the job training Online learning Face-to-Face training sessions Completion of a record of experience Written and Practical exams Am I the right person? Dedicated to starting a career in Dental Nursing Able to commit to a 12month+ training programme Comfortable working in a clinical environment Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients Excellent organisation skills to keep appointments to time Compassionate Excellent written communication skills IT skills Team playerWorking Hours :Monday to Friday, 8.30am - 5.30pm.Skills: Communication skills,Customer care skills,Initiative,Patience ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Broadway Dental Care
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome: This is a great opportunity to be trained and secure long-term employment Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics Also, the opportunity for career progression into head nurse, team leader, or practice manager Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checks The Apprenticeship in Dental Nursing (level 3) Qualification will include: On the job training Online learning Face-to-Face training sessions Completion of a record of experience Written and Practical exams Am I the right person? Dedicated to starting a career in Dental Nursing Able to commit to a 12month+ training programme Comfortable working in a clinical environment Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients Excellent organisation skills to keep appointments to time Compassionate Excellent written communication skills IT skills Team playerWorking Hours :Monday to Friday 8.30am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Morley Dental
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC) Training Outcome: This is a great opportunity to be trained and secure long-term employment Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics Also, the opportunity for career progression into head nurse, team leader, or practice manager Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checks The Apprenticeship in Dental Nursing (level 3) Qualification will include: On the job training Online learning Face-to-Face training sessions Completion of a record of experience Written and Practical exams Am I the right person? Dedicated to starting a career in Dental Nursing Able to commit to a 12month+ training programme Comfortable working in a clinical environment Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients Excellent organisation skills to keep appointments to time Compassionate Excellent written communication skills IT skills Team playerWorking Hours :Monday to Friday Hours to be determinedSkills: Communication skills,Attention to detail,Organisation skills,Initiative,Patience ....Read more...
Registered General Nurse (Nights)
Registered General Nurse (Nights) – Chorleywood, RickmansworthLocation: Burford House Care Home, Rickmansworth Road, Chorleywood, Rickmansworth, WD3 5SQHourly rate: £18.00 to £23.00 per hour (depending on experience and qualifications) Hours: 39 hours a week, must be flexible to cover alternate weekendsShifts: 8pm to 8am (inclusive of a 15min paid handover, and 1 hour paid break)Job type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a compassionate and caring Registered Nurse to join our family at Burford House Care Home. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/Why work at Westgate? Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development About the role: Deliver high-quality nursing care to our residents, ensuring their physical and emotional needs are metDevelop and implement personalised electronic care plans in collaboration with residents, families and the wider care teamSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredContribute to the clinical governance within the care home Work in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times About you: The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA positive attitude and the ability to adapt in a new and growing environment If this sounds like the role for you, we would love to hear from you. Apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...
Apprentice Administrator Assistant (Trust Headquarters)
During your apprenticeship, you will learn how: To provide an effective service of administrative support within the Trust Headquarters Secretariat To assist with the duties of colleagues within the department in times of absence or heavy workload, and to work as a team member at all times. It is expected that the level of support will increase over time as more experience and confidence are gained Organise own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales Prepare and circulate weekly PA movements and organise the late shift rota in a timely manner To provide efficient and effective reception cover for Trust HQ, acting as the first point of contact for the department and ensuring a professional, hospitable welcome for all visitors to the department To be responsible for the booking and maintenance of both the Executive Conference Suite and other Trust HQ offices, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team. Ensuring double bookings are avoided or resolved as a matter of priority Ensuring that the reception area is kept tidy at all times and adheres to Health & Safety Requirements Answering the telephone in a courteous manner, recording all messages accurately and referring on as appropriate, taking into account that this may be the first point of contact for distressed and emotional patients and their relatives and ensuring that confidentiality is respected at all times Build and maintain positive relationships within own team, across the wider organisation and with external stakeholders Report any estate or IT queries and follow up as appropriate until resolved To distribute the Post received into the Trust HQ using your own initiative To keep all filing systems, spreadsheets and software systems up to date as and when directed To be responsible for the booking, maintenance and configuration of the Lecture Theatre, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team and the wider organisation. Ensuring double bookings are avoided or resolved as a matter of priority To take room booking requests from external stakeholders To be responsible for the resolution of IT issues relating to the department and external visitors as and when required To be responsible for accurate distribution lists that relate to Trust HQ To communicate sensitive and confidential information both orally and in writing, to managers, staff and external relationships as directed To develop improved administrative systems and/or procedures as necessary To be responsible for the purchase of office refreshments (i.e. milk, tea, coffee) and sundry items as and when required. Report any problems to the line manager as appropriate To be the first point of contact for IWT colleagues to book office spaces where available, answering any queries and providing support where needed Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard. You will be developing Knowledge, Skills, and Behaviours in the following areas: IT Record and Document Production Decision Making Interpersonal Skills Quality Planning Project Management Business Processes As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments. The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence. The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, working 8.30 am - 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Taptonville House Dental
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 Dental Nurse Apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome: This is a great opportunity to be trained and secure long-term employment Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics Also, the opportunity for career progression into head nurse, team leader, or practice manager Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checks Roderick Dental Partners will support Apprentice Dental Nurses who have already signed up to or are working towards a Dental Nursing Qualification. For those, who have not yet begun a course, we can assist in finding an Apprenticeship provider. The Apprenticeship in Dental Nursing (level 3) Qualification will include: On the job training Online learning Face-to-Face training sessions Completion of a record of experience Written and Practical exams Am I the right person? Dedicated to starting a career in Dental Nursing Able to commit to a 12month+ training programme Comfortable working in a clinical environment Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients Excellent organisation skills to keep appointments to time Compassionate Excellent written communication skills IT skills Team playerWorking Hours :Monday - Friday, 9.00am - 5.00pm and Saturday, 9.00am - 1.00pmSkills: Attention to detail,Organisation skills,Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Registered General Nurse (Bank)
Registered General Nurse (Bank) – Ware, HertfordshireLocation: Westgate House Care Centre, Tower Road, Ware, Hertfordshire, SG12 7LPHourly rate: £18.00 to £23.00 per hour, plus paid handoverShifts: 8pm to 8am OR 8pm to 8am, shifts available across Monday to SundayCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateAre you a dedicated and compassionate Registered General Nurse looking for a rewarding career in a caring and supportive environment? We are seeking an experienced nurse with a valid NMC PIN to join our friendly team at Westgate House Care Centre in Ware, Hertfordshire. Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/Why work at Westgate? Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development About the role: Look after the physical, psychological and social needs of our residentsSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredHave full knowledge of and take responsibility to ensure adherence to infection control policies and procedures of the Department of Health and the company at all timesWork in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times About you: The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA compassionate and caring nature, a positive attitude and a flexible work ethic We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...
Registered General Nurse
Registered General Nurse – Ware, HertfordshireLocation: Westgate House Care Centre, Tower Road, Ware, Hertfordshire, SG12 7LPHourly rate: £18.00 to £23.00 per hour, plus paid handoverShifts: 8pm to 8am OR 8pm to 8am, shifts available across Monday to SundayHours: Permanent, part time and bank opportunities availableCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateAre you a dedicated and compassionate Registered General Nurse looking for a rewarding career in a caring and supportive environment? We are seeking an experienced nurse with a valid NMC PIN to join our friendly team at Westgate House Care Centre in Ware, Hertfordshire. Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/Why work at Westgate? Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development About the role: Look after the physical, psychological and social needs of our residentsSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredHave full knowledge of and take responsibility to ensure adherence to infection control policies and procedures of the Department of Health and the company at all timesWork in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times About you: The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA compassionate and caring nature, a positive attitude and a flexible work ethic We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...