Provide general administrative support to the team
Manage incoming calls, emails, and enquiries professionally
Maintain accurate records, databases, and client information
Assist with property documentation, reports, and investment packs
Support marketing activities (e.g., updating property listings, CRM systems)
Coordinate meetings, appointments, and diaries
Prepare correspondence, letters, and internal documents
Assist with financial admin tasks such as invoices and tracking payments
Ensure compliance with company procedures and confidentiality standards
Training Outcome:After completing a Business Administrator Apprenticeship, there are a variety of progression opportunities available depending on your interests and career goals.
You may progress into roles such as:
Business Administrator
Office Administrator
Administrative Assistant
Executive Assistant (EA)
Office Manager
Operations Administrator
Customer Service Administrator
HR Administrator
Finance Administrator
Project Support Administrator
As you gain experience, you could progress into more senior positions, including:
Senior Administrator
Office Manager
Operations Manager
HR Officer
Project Coordinator
Business Support Manager
You may also choose to continue your learning through a higher-level apprenticeship, such as a Level 4 Associate Project Manager, Level 4 Business Analyst, or Level 4 Operations Manager apprenticeship.
The skills gained during a Business Administrator apprenticeship, including communication, organisation, IT, teamwork, problem-solving, and professional conduct, are highly transferable and can open doors to careers across many different industries.Employer Description:Unity Investment Group Limited is a Merseyside-based real estate and financial investment company. Founded in 2019, the firm operates as a real estate agency and bespoke accommodation provider. It offers property investment opportunities alongside specialised housing solutions for vulnerable populations and local authorities in the North West.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
An opportunity has arisen for a Legal Assistant to join a well-established legal practice, delivering a broad range of legal services to both private individuals and businesses.
As a Legal Assistant, you will provide administrative and secretarial support, ensuring legal matters are progressed efficiently while delivering a high standard of client service. This role offers salary range of £27,000 - £28,000 (negotiable) and benefits.
They may consider a higher salary for candidates with strong property or commercial law experience.
You will be responsible for:
? Opening and maintaining client files and records.
? Supporting compliance processes, including identity verification and related checks.
? Managing incoming correspondence, emails and telephone enquiries.
? Assisting with client onboarding procedures and associated administration.
? Monitoring key deadlines and ensuring actions are completed within required timescales.
? Using online portals to obtain documentation and submit applications.
? Assisting with billing, invoicing and financial administration.
? Preparing legal documents and correspondence through digital audio typing.
? Handling scanning, document management, post distribution and general office administration
What we are looking for:
? Previously worked as a Property Legal Secretary, Property Legal Assistant, Property Paralegal, Conveyancing Secretary, Conveyancing Assistant, Conveyancing Paralegal, Conveyancing Legal Secretary, Conveyancing Legal Assistant, Conveyancing Administrator, legal Administrator, Legal Clerk or in a similar role.
? Must have experience within a property or conveyancing department.
? Skilled in using Word, Excel and a legal case management system.
? Ability to open and maintain client files and records.
? Strong administrative and organisational skills.
? Confident communicating with clients and third parties via telephone.
Whats on offer:
? Competitive salary
? Life insurance ....Read more...
Support the day-to-day administration of the lettings office.
Answer telephone and email enquiries from landlords, tenants and contractors.
Maintain accurate digital records, documents and tenancy information.
Assist property managers with administrative duties and general office support.
Work alongside property inspectors to carry out property inspections and reports.
Undertake property viewings with prospective tenants.
Carry out meter readings and support with property visits when required.
Prepare letters, emails and tenancy documentation.
Schedule appointments, inspections and contractor visits.
Support with compliance checks and filing of certificates and documents.
Use internal systems to update property and tenant records.
Deliver excellent customer service at all times.
Work towards the successful completion of the Level 3 Business Administrator Apprenticeship Standard.
Develop communication, organisation, teamwork and IT skills within a professional office environment.
Training:
Level 3 Business Administrator.
A bespoke programme of technical and vocational training.
Functional skills in Maths and English *if applicable.
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Galaxy Letts is a modern and growing letting agency dedicated to making the rental process simple, professional and stress-free for both landlords and tenants. Since 2018, the company has built a strong reputation for delivering reliable, personalised property services and supporting clients throughout every stage of the lettings journey.Working Hours :Monday-Friday, 10am-3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Base Lettings/ALB are a leading Property Investment and lettings company with a property portfolio of over £100m.
Headquartered in Nottingham, we aim to provide investors and tenants the opportunity to invest and live in prime developments across the UK and are constantly acquiring new sites for conversion and redevelopment. Training:
Business Administrator Level 3
Functional Skills in English and maths if required
21 months inclusive of 3-month EPA period
Monthly College attendance - one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.Training Outcome:Future employment within the company as a property administrator role or letting agent.Employer Description:We started small in 2009, and today we’re an industry-leading group of companies covering property development, residential and commercial lettings.
We believe in the bespoke approach, creating places tailored to people. From affordable accommodation to loft-style luxury, our mission is to provide Britain with homes built for all walks of life.Working Hours :9.00am - 5.00pm, Monday to Friday, 37.5 hours per week.
30-minutes lunch break each day, unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
You will support the smooth running of property compliance processes, ensuring all legal and statutory requirements are met across managed properties.
This is an administration-focused role supporting the compliance and property management function.
Typical duties will include:
Managing and updating compliance records and databases
Monitoring key certification dates such as gas safety, EPCs, EICRs, and smoke alarm checks
Liaising with contractors, landlords, and tenants to arrange compliance inspections
Booking appointments for property visits and safety checks
Uploading and maintaining legal documents and certificates
Chasing outstanding documentation and reports
Ensuring properties remain compliant with legal and statutory requirements
Handling phone and email enquiries professionally
Supporting the wider property management team with general administration duties
Assisting with key management and document filing
Maintaining confidentiality and GDPR compliance at all times
Training:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
There will be opportunities to further develop your career within property compliance, administration, and property management, providing successful completion of the apprenticeship
Employer Description:We are residential estate agents located in Elephant and Castle, London SE1, offering lettings, property management, sales and block management in the London area. Being located in the centre of Elephant and Castle we are the perfect agency for this area and surrounding London areas in. Cubix Estate agent in London has only been established since 2014 but we are already recognised in this area as a reputable estate agent.Working Hours :Monday - Friday, 10:00am - 6:30pm, with 2 Saturdays per month required (9:00am - 5:30pm). This remains a 5-day working week, so if you work a Saturday, you will have a day off during the week.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Good level of spoken English,Enthusiastic,Build good relationships,Interest in the property field,Self-motivated,Confident,Good telephone manner....Read more...
Responding to enquiries
Following up on viewing feedback
Following up with applicants to ensure timely completion of tenancy paperwork
Deposits
Property Inspection
Coordinating and assisting with property viewings
Diary management
Training:
Business Administrator Level 3 Apprenticeship Standard
College attendance will be required once per month at Sheffield City College
Training Outcome:
The skills and experience gained will provide a strong foundation for a successful career in the property industry in positions such as Lettings Negotiator or Property Manager
Employer Description:Fit Property is an independent letting agent based in Sheffield, specialising in student accommodation. We pride ourselves on offering a friendly, reliable, and professional service to both tenants and landlords. As a growing business with a strong presence in the local market, we manage a large portfolio of student and professional properties. Our team is passionate about delivering excellent customer service and creating a supportive, forward-thinking work environment.Working Hours :Monday - Friday, 9.00am - 5.00pm. Hours will vary during Changeover.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
An opportunity has arisen for a Legal Assistant to join a well-established legal practice, delivering a broad range of legal services to both private individuals and businesses.
As a Legal Assistant, you will provide administrative and secretarial support, ensuring legal matters are progressed efficiently while delivering a high standard of client service. This role offers salary range of £27,000 - £28,000 (negotiable) and benefits.
They may consider a higher salary for candidates with strong property or commercial law experience.
You will be responsible for:
* Opening and maintaining client files and records.
* Supporting compliance processes, including identity verification and related checks.
* Managing incoming correspondence, emails and telephone enquiries.
* Assisting with client onboarding procedures and associated administration.
* Monitoring key deadlines and ensuring actions are completed within required timescales.
* Using online portals to obtain documentation and submit applications.
* Assisting with billing, invoicing and financial administration.
* Preparing legal documents and correspondence through digital audio typing.
* Handling scanning, document management, post distribution and general office administration
What we are looking for:
* Previously worked as a Property Legal Secretary, Property Legal Assistant, Property Paralegal, Conveyancing Secretary, Conveyancing Assistant, Conveyancing Paralegal, Conveyancing Legal Secretary, Conveyancing Legal Assistant, Conveyancing Administrator, legal Administrator, Legal Clerk or in a similar role.
* Must have experience within a property or conveyancing department.
* Skilled in using Word, Excel and a legal case management system.
* Ability to open and maintain client files and records.
* Strong administrative and organisational skills.
* Confident communicating with clients and third parties via telephone.
Whats on offer:
* Competitive salary
* Life insurance cover
* Company pension scheme
* Private medical cash plan
* Enhanced family-friendly benefits
* Social events and team activities
* Dog-friendly office environment
* Supportive and collaborative working culture
* Opportunities for ongoing professional development
If you are looking to build your career within a professional legal environment and join a supportive organisation, this is an excellent opportunity to apply and take the next step in your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role offers a diverse range of tasks within a property company as follows:
Advising clients about the letting process and rents
Registering applicants
Meet and greet people
Organise viewings
Feedback to landlords/tenants/applicants
General admin duties
Customer service
Dealing with queries/enquiries
Managing files
Send emails/letters
Sales/marketing
Assisting in tenant/property management
Property research
Answering phone/taking accurate messages
Data entry
Payments
Tenant referencing
Compliance
Complete inventories
Social media
Sending property lists
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship
Employer Description:Cow & Co London have a vision to consistently deliver the best results for their clients throughout London while moving with the times. Having worked many years in the property industry, James saw a gap in the market to streamline processes to ensure an exceptional customer experience. Alongside James is his wife, Kat, and together they have created an estate agency that combines traditional services with modern processes.
Wondering about our name? When founder and co-director James Cooley was growing up, he had a family dog with strange patches on her, that led to them calling her ‘Cow’. James and Cow did everything together when he was growing up. And in recognition of our boundless energy and being by your side through thick and thin, we named our agency after her.Working Hours :09:00 until 18:00, with 1 hour unpaid lunch break. Days to be confirmed.Skills: Attention to detail,Logical,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Driven and determined,Ability to prioritise,Customer focused approach,Confident and persuasive....Read more...
Key Responsibilities:
Conduct property viewings for sales and lettings
Assist with the letting and selling of properties from instruction through to completion
Manage and maintain an accurate and up-to-date applicant database
Provide regular feedback to applicants, landlords, and vendors
Facilitate lettings through to move-in
Assist with business generation and growth of the branch
Carry out general ad-hoc administrative and office duties
Proactively seek and retain new business while maintaining excellent customer service
Training:Business Administrator Level 3.Training Outcome:Successful apprentices may progress into a permanent role within the branch, with opportunities to develop into positions such as Lettings Negotiator, Sales Negotiator, Property Manager, or Senior Negotiator. With further experience and training, there may also be opportunities to progress into management roles within the property industry.Employer Description:MIDLAND HOUSING LIMITED is an established private estate agency operating since 2007. The company specialises in property sales, lettings, property management, and eviction services, providing professional support to landlords, tenants, buyers, and sellers across the local property market.Working Hours :Monday to Friday, 10.00am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Non judgemental,Patience....Read more...
Log maintenance work orders into our property management software and coordinate schedules with contractors.
Follow up with tenants to ensure maintenance tasks were completed to their satisfaction.
Respond to day-to-day enquiries regarding service charges, building rules, and communal maintenance.
Assist in maintaining accurate compliance trackers for your team's building portfolio.
Assist with the phones. Keep digital logs of insurance renewals and contractors public liability insurance.
Help greet customers who come into the office.
Assist the director with any other itemsTraining:Work based tutor will attend siteTraining Outcome:Potential full time role
Level 3 Business administrator apprentice qualificationEmployer Description:Property management company that manages residential blocks of flats in EnglandWorking Hours :40 hours per weekSkills: IT skills,Organised....Read more...
Liaising with tenants when it comes to maintenance queries
Liaising with landlords- giving updates on any property issues
Organising quotes with tradesman on behalf of landlords & negotiating prices to ensure they’re competitive
Organising property maintenance inspections with internal staff
Returning missed calls/voicemails
Admin tasks- post, letters, general administration, and other day-to-day tasks
Resolving customer queries, acting as the first point of contact by answering calls, delivering a high standard of customer service, and efficiently handling and responding to a wide range of enquiries
Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
You will be studying the Level 3 Business Administrator apprenticeship standard
Training Outcome:Progression into a full-time role for the right candidate upon completion of apprenticeship.Employer Description:Founded in 2007 by brothers Chris and Nigel, NGU was born from personal experience, deep-rooted passion, and a clear mission: to do estate agency differently. With backgrounds in finance, investment, and property management — and having built a personal portfolio of over 150 properties — we know first-hand what it takes to succeed in the property market. Today, we manage more than 700 properties and help homeowners and landlords across the North East unlock the full potential of their property.Working Hours :Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Main Responsibilities:
Basic letter writing
Sending minutes, notice of meeting, letters prepared by property managers
Data entry
Updating clients details on software
Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
Franking post and taking to the post office
Ordering stationary
General office administration including photocopying, scanning, e-mailing, axing and laminating
Opening new files when required
Archiving files ready for collection
Sending brochure to prospective clients
Assisting the accounts assistant as necessary and the need of the company dictates
Handling of all inbound customer contact to achieve a first contact resolution wherever possible
Handle customer queries through to completion ensuring a seamless hand-off, where this is not possible
Manage and document customer requests efficiently for the supply of keys, fobs and permits
Take credit/debit card payments ensuring all details are correct, secure and handled confidentially, according to company policy
Ensure all customer information is handled confidentially and in line with GDPR
Support Property Managers in order to ensure customer and development issues deliver resolutions promptly
Communicate with teams, updating on a regular basis with important information on events in order to successfully support customer queries
Training:
Business Administrator Level 3 apprenticeship
Functional Skills in English and maths if applicable
1 day per week on and off the job training with Metro PM
Minimum of 1 day per month training at Protocol Consultancy Services (training provider)
Training Outcome:
Possibility of full time employment
Career and further learning progression opportunities
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
Assist in the implementation of the Council’s Asset Management Plan, Asset Review Programme and other policies and projects
Deal with and keep a log of enquiries from members of the public, tenants, interest groups, partners, and councillors
Undertake routine tasks, such as writing to tenants to inform them of planned works
Collect and input data relevant to the team and role
Raise help calls for required works, such as repairs, electrical certificates, etc, and raise orders and process payment of invoices using appropriate systems
Maintain supporting information such as web pages that market available properties and plans, including drawing plans
Assist the Asset Management Team in implementing annual statutory valuations on the land and property portfolio
Assist the Asset Management Team in managing the Council’s Land and Property Investment Portfolio on a day-to-day basis, particularly focusing on the maintenance and compliance of various property and financial records
Assist with updating and keeping up to date the Council’s Asset Register and the inputting and extraction of data from the system
Assist in promoting the Asset Management and wider Corporate Asset and Facilities Management Team
Training:Successful completion of this apprenticeship gives you an accredited Business Administrator Level 3 qualification.
Workplace Learning
Provided with a 1:1 Tutor
Delivery (day release)
Virtual learning
Training Outcome:
This is a permanent role and you will be employed on a career graded role profile
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday to Friday 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).
May be required to work evenings or weeks depending on the needs of the service.Skills: Communication skills,IT skills,Initiative....Read more...
Providing administrative support to the sales and lettings teams
Handling customer enquiries by phone, email, and in person
Updating property listings and internal systems accurately
Preparing documents, letters, and marketing materials
Booking and managing appointments and viewings
Maintaining organised records and filing systems
Supporting the day-to-day running of the office
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role is ideal for someone looking to build a career within estate agency
Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager
Employer Description:An Estate Agency based in Sutton ColdfieldWorking Hours :Monday to Friday Between 9.00am - 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Team working....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday - Friday, 9.00am - 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General Administration:
Managing shared inboxes and responding to queries
Drafting professional emails, letters, and notices to clients and leaseholders
Filing, scanning, and maintaining accurate digital records Updating internal systems and trackers
Customer Service:
Answering incoming calls
Escalating enquiries or issues to consultants when appropriate
Office & Business Support:
Supporting the business support team with day-to-day tasks Assisting with document preparation (reports, notices, meeting packs)
Organising meetings, sending invites, and taking minutes where required
Monitoring office inventory, and maintaining stock levels
Additional responsibilities:
Working collaboratively with all departments across Rise4 and providing cover across the team
Handling confidential information in line with company procedures Supporting delivery of high-quality service to clients
Identifying opportunities to improve processes and efficiency
Training:Business Administrator Level 3.Training Outcome:
Progression into a Business Support role within Rise4
Long term career opportunity to develop into other roles
Employer Description:At Rise4, we are a growing property consultancy delivering expert services and advisory services across property management, project management, building consultancy, and health & safety. We value responsibility, innovation, sustainability, and excellence - upholding ethical practices, fostering diversity, and prioritising long-lasting relationships. Our inclusive culture welcomes talent from all backgrounds, and we’re committed to supporting your growth through hands-on experience, academic learning, and career development.
Join us and become part of a collaborative, forward-thinking team making a real impact on the built environment. Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The apprentice will support the day-to-day administration of the nursery and assist the team with a range of office duties, including:
Answering telephone and email enquiries professionally
Greeting parents and visitors
Maintaining accurate records and filing systems
Assisting with data entry and updating documents
Supporting staff with general administrative tasks
Managing appointments and diary schedules
Ordering office supplies when required
Using computer systems and Microsoft Office applications
Providing excellent customer service at all times
The apprentice will gain valuable experience in a professional working environment while developing key business administration skills
Training:Business Administrator Level 3.Training Outcome:Potential full-time employment and further career progression within business administration or management roles.Employer Description:Property management business looking for business admin.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Answering Calls
Transferring calls to different departments
Diary Management
Making appointments
Taking card payments
Daily post and franking
Archiving files
Retrieving archived files
General Filing
Stock control of stationary and consumables
Keeping interview rooms and boardroom stocked and tidy
General Administration duties
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.
Employer Description:As one of the Wirral’s most respected law firms we service the needs of clients from across the region and offer a wide range of legal services from property services to personal injury. We pride ourselves on our friendly, no nonsense approach and our whole team are committed to providing best value advice by putting you, the client at the heart of everything they do.Working Hours :Monday to Friday,9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
We are looking for a motivated and enthusiastic Business Administrator Apprentice to join our team, reporting to the Team Leader. This is an exciting opportunity to gain hands-on experience while working towards a Level 3 Business Administrator qualification in a fast-paced and supportive environment.
In this role, you will play a key part in supporting day-to-day operations, assisting colleagues across the team, and delivering high-quality administrative support. You will be responsible for managing a variety of tasks set by your line manager, ensuring all activities are completed efficiently and accurately. A strong focus on communication is essential, as you will regularly liaise with customers, suppliers, and clients via email and telephone in a professional and friendly manner.
You will work closely with the rental finders' team to help ensure deposits, tenancy arrangements, and agreements are processed correctly, and all documentation is accurately maintained. Additionally, you will provide support to the claims team during busy periods, contributing to the smooth running of the wider business.
Throughout your apprenticeship, you will be encouraged to develop your skills by attending training sessions, engaging in coaching, and sharing best practices with colleagues. You will be expected to embrace and embed our DELIGHT culture, consistently striving to exceed expectations for customers, colleagues, clients and partners.
This role is ideal for someone who is organised, resilient, and empathetic, with a proactive attitude and a passion for delivering excellent customer service. You should enjoy working in a dynamic, fast-paced environment and take pride in being a reliable and supportive team member.Training:
Business Administrator Level 3
One day a week at Kidderminster College
Training Outcome:
Rental property finder
Claim handler
Employer Description:We’re specialists in the claim management of alternative accommodation (AA) solutions. We’re mainly instructed by insurance companies and/or loss adjusters (our clients) for both household and commercial policy holders (our customers). However, we also work with other client organisations such as house builders, universities, housing associations, councils, airports, transport organisations and utility companies.
Vision: To restore certainty in uncertain moments
Mission: To be recognised as the most efficient, technology-first and customer-centric relocation agency in the UK
We operate in the whole of the UK.Working Hours :Full-time, 40 hours per week. Worked Monday to Friday (with one day release spent with the provider), between the hours of 8.30am - 4.30pm, with a 30-minute paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Time Management....Read more...
Answering telephone calls and taking telephone messages
General customer service
Booking appointments
Communicating with internal and external customers
Sorting, franking and posting mail
Organising and archiving of files
Taking minutes
Production of accurate records and documents, including emails, letters, files and payments while handling them in a confidential manner in compliance with our procedures
General tidying of the office
Training:
Level 3 Business Administrator qualification
Day-to-day training will be conducted by the employer and apprenticeship work will be delivered every 4-6 weeks for 1.5 to 2 hours
Training Outcome:
Possible progression onto further employment within the business and onto higher apprenticeships
Employer Description:Since our founding in 2022, we have successfully resolved up to 36 cases, positioning ourselves as one of the best solicitor firms in Chesterfield, Derbyshire. Our solicitors, including Paul William George Brook, specialize in a wide range of practice areas, such as Accident and Injury, Business Premises, Company and Commercial, Media, IT and Intellectual Property, Charities, Mergers and Acquisitions, Private Equity, Commercial Litigation, Personal Injury - Defender, Pensions (Employment), and a range of other legal specializations.Working Hours :Monday to Friday, between 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties will include:
Answering the telephone, filtering and transferring calls, taking and passing on messages
Franking post (daily at 4pm) taking outgoing mail to the post box (if applicable), ensuring it has the correct postage
Ensuring printers and photocopiers are working at all times Refilling paper, changing toners, resolving basic paper jams or errors, calling engineers if necessary
Creating, printing and laminating notices or documents for notice boards
Assisting with collating, printing and sending out service charge demands, annual accounts, circulars etc. and raising postage and copying invoices
Preparing standard letters & carrying out mail merges
Typing and distributing Directors and Residents meeting agendas and minutes
Providing lessees/homeowners with service charge and ground rent statements
Proof reading documentation
Organising meetings and diary dates
Uploading of H&S certificates to portal
Adhoc admin duties as required
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision-making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:
Upon successful completion of the apprenticeship, there may be the opportunity for a permanent position
Employer Description:Established in October 2007, Omnicroft Limited is a family owned business delivering a personal estate and block management service using trusted contractors. We currently manage in excess of 3,000 units over 100+ developments across Kent and South East London, comprising blocks of flats and houses. As a member of The Property Institute (formally known as ‘ARMA’), a RICS member (Royal Institution of Chartered Surveyors), and The Property Redress Scheme (PRS), the quality of services we deliver are accredited to the highest standards in our industry sector.Working Hours :Monday- Friday.
9am to 5pm (1 hour lunch break).Skills: Communication skills,IT skills,Organisation skills,Interpersonal Skills,Adaptable,Enthusiastic,Positive Attitude,Reliable,Good Time Keeping....Read more...
You will be working in the Property Services team with the Regional Performance Manager covering the Midlands and South West. As part of your job role, you will be asked to complete tasks such as Managing mailboxes, running reports, tracking performance statistics and creating graphs which will contribute to the Director's monthly performance updates presented by the Regional Performance Manager. This supports the continued performance improvement of the wider team.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4-6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
Training Outcome:
Potential for progression into the role of an Administrator or Works Coordinator
Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.Working Hours :Monday- Friday
40 hours a week
Shifts to be confirmedSkills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Digital dictation
Electronic filing
Providing reception cover when needed
Assisting with preparation of legal documents
Taking onboarding payments over the phone
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Excellent telephone manner....Read more...
As a Business Administration Apprentice, you will provide essential support to various departments across the business, helping to ensure the smooth day-to-day running of the office. You will be the first point of contact for many clients, delivering excellent customer service while developing a broad range of administrative, communication, and organisational skills.
Key Responsibilities
Answering telephone calls and responding to email enquiries in a professional manner.
Greeting clients and visitors to the office and directing them appropriately.
Supporting the team with general administrative duties, including filing, scanning, and document management.
Maintaining accurate records and updating internal databases and property management systems.
Assisting with the preparation of correspondence, reports, and property-related documentation.
Supporting sales, lettings, and surveying teams with viewings and administrative tasks as required.
Managing appointments and assisting with diary coordination.Processing paperwork and ensuring compliance documents are accurately recorded.
Helping to maintain the company's strong professional image and excellent customer service standards.
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard
Training Outcome:Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Bracketts are independent estate agents serving the local communities of Tunbridge Wells and Tonbridge for over 195 years. Established in 1828, they are the oldest firm of Chartered Surveyors and Estate Agents in West Kent and remain proudly independent today.
With a friendly and knowledgeable team of around 40 staff members, Bracketts provide residential sales, lettings, and surveying services from their prominent High Street offices in Tunbridge Wells and Tonbridge, supported by a strong online presence. Their reputation has been built on exceptional customer service, local expertise, and a commitment to supporting the communities they serve.
This apprenticeship offers an excellent opportunity to begin a long-term career within a respected local business while gaining valuable workplace experience and professional qualifications.Working Hours :Monday to Friday, 9:00am - 5:30pm.
You will also be required to work every other Saturday from 9:00am - 4:00pm. When a Saturday is worked, you will receive a day in lieu on the Wednesday of the same week.
Total hours per week: 40.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice will support the day-to-day administration of Life Skillz CIC, including:
Managing emails
Maintaining resident files
Updating databases
Preparing documents and reports
Coordinating appointments
Assisting with Housing Benefit and Universal Credit applications
Monitoring rent and service charge records
Supporting compliance processes
Liaising with residents and external agencies
Assisting with support and move-on planning
Training:
The apprentice will receive workplace-based training at Life Skillz CIC, 20 Busby's Way, London, SE7 7SJ
They will work alongside experienced staff and the CEO, gaining practical experience in administration, housing support, compliance, resident services, and property management
Training and mentoring will be provided on an ongoing basis throughout the apprenticeship, with regular supervision and performance reviews
Training Outcome:
Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Administrator, Housing & Support Coordinator, Housing Officer, Compliance Officer, or Team Support role within Life Skillz CIC, subject to performance and business needs
Further professional development and training opportunities may also be available
Employer Description:Life Skillz CIC is a Community Interest Company providing supported accommodation and housing-related support to vulnerable adults across South East London. We work with individuals experiencing homelessness, care leavers, refugees, asylum seekers, NEET young adults, and those transitioning from custodial settings. Our mission is to empower people to achieve independence through safe accommodation, life skills development, education, employment support, and successful move-on planning. We are committed to delivering high-quality, person-centred support that helps individuals build sustainable and independent futures.Working Hours :Monday - Wednesday, 10.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
