Brand new opportunity for a proficient Patent Administrator to join a leading Intellectual Property firm in their friendly Cambridge office!
We are working with an impressive global IP practice who is keen to accommodate a skilled intellectual property professional who possesses relevant and demonstrable Patent Administration knowledge into their expert team.
This is an exciting opportunity to join a well-established practice who are in partnership with an array of stellar clients. You will be welcomed into this supportive team carrying out tasks such as filing, processing incoming correspondence, recording case load charges and liaising with external stakeholders obtaining and instructing as well as monitoring due dates.
This varied position will suit a Patent Administrator with up to 2 years’ experience in a similar IP environment, who is desirably but not essentially CIPA qualified. You must also have excellent attention to detail, strong verbal and written communication skills, a sound IT knowledge and superb organisation and prioritisation skills to be successful in this fast-paced environment.
If you are exploring your IP career options and would appreciate a conversation in confidence regarding this role or the market in general, then please do contact Tim Brown on 0113 467 9798 or tim.brown@saccomann.com....Read more...
Brand new opportunity for a proficient Senior Patent Administrator to join a leading Intellectual Property firm in their friendly London office!
We are working with an impressive global IP practice who is keen to accommodate a skilled intellectual property professional who possesses relevant and demonstrable Patent Administration knowledge into their expert team.
This is an exciting opportunity to join a well-established practice who are in partnership with an array of stellar clients. You will be welcomed into this supportive team carrying out tasks such as filing, processing incoming correspondence, recording case load charges and liaising with external stakeholders obtaining and instructing as well as monitoring due dates.
This varied position will suit a Senior Patent Administrator with a minimum of 3 years’ experience in a similar IP environment, who is desirably but not essentially CIPA qualified. You must also have excellent attention to detail, strong verbal and written communication skills, a sound IT knowledge and superb organisation and prioritisation skills to be successful in this fast-paced environment.
If you are exploring your IP career options and would appreciate a conversation in confidence regarding this role or the market in general, then please do contact Tim Brown on 0113 467 9798 or tim.brown@saccomann.com....Read more...
Property Management and Customer Service Support Administrator will support the Property Manager with:
check ins and check outs
property management
propertymaintenance and refurbishments
rent payments
deposits
rent arrears
keys
customer service
property inspections
property viewings and general property management and tenancy administration.
Training:Programme to include 20% off the job trainingOn the job training will be given to support specifics
Level 2 Customer Service Practitoner apprenticeship standardTraining Outcome:There would be the opportunity to become a Property Manager and undergo the industry training to become fully qualified. Potentially, they could progress to oversee the Property Management department or even buy their own franchise.Employer Description:Belvoir Colchester is a privately owned franchise business with a
small team who work closely together to deliver great customer
service. The business is small enough to be flexible to meet
clients needs and implement changes as and when necessary.
The owner takes the same approach to staff development and
welfare and encourages apprentices to develop their skills within
the team in areas they find most interesting as if the team enjoy
their roles, the business will be better for it.Working Hours :35 hours per week, including one Saturday each month, for
which you will receive a day off during the week. Monday to
Friday 9 a.m. to 5 p.m. Saturdays 10 a.m. to 4 p.m.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Duties will include:
Handle client inquiries via phone and email
Manage appointment scheduling and diaries
Maintain digital and physical documents
Assist with data entry and record keeping
Coordinate office supplies and equipment
Support marketing efforts for property listings
Assist in financial transactions and invoicing
Liaise with Birmingham City Council and handle paperwork
Ensure compliance with industry regulations
Collaborate with team members across departments
A driving licence is an advantage, as you will be responsible for conducting viewings.Training:Teaching and learning the skills, knowledge and behaviours within Business Administration through the Level 3 Business administrator apprenticeship standard.Training Outcome:This employer will offer long term training and career development on successful completion.Employer Description:At Oakmans Estate Agents, we pride ourselves on providing a complete property service, from the initial valuation to the final handover of keys. Our goal is to make the property process as smooth and stress-free as possible by being with you at every stage, offering full support and transparent communication. Whether you’re selling, buying, letting, or managing a property, we are dedicated to delivering a seamless experience.Working Hours :9 am to 5 pm Monday to Friday. Every other Saturday.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
? Providing direct support to fee earners in the Commercial Property department.
? Typing legal documents via digital dictation and audio transcription.
? Handling inbound client communication, both over the phone and in person.
? Maintaining and organising legal files, including accurate filing and document retrieval.
? Opening new matter files promptly and in line with internal procedures.
? Diary management, scheduling meetings and arranging appointments.
? Operating office equipment including photocopiers and binding machines.
What we are looking for.
? Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
? Ideally have experience in Commercial Property.
? High level of attention to detail and accuracy in document handling.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive Salary
? Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on th....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
? Providing direct support to fee earners in the Commercial Property department.
? Typing legal documents via digital dictation and audio transcription.
? Handling inbound client communication, both over the phone and in person.
? Maintaining and organising legal files, including accurate filing and document retrieval.
? Opening new matter files promptly and in line with internal procedures.
? Diary management, scheduling meetings and arranging appointments.
? Operating office equipment including photocopiers and binding machines.
What we are looking for.
? Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
? Ideally have experience in Commercial Property.
? High level of attention to detail and accuracy in document handling.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive Salary
? Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on th....Read more...
Key Responsibilities:
1. Administrative Support: • Handle incoming inquiries via phone, email, and in-person meetings, providing professional and courteous assistance to clients and colleagues• Prepare data for tenancy agreements and references, which will also include liaising with tenants and guarantors• Coordinate appointments, property viewings, and inspections, ensuring schedules are efficiently managed
2. Property Management: • Assist in the management of rental properties, including arranging works• Conduct property inspections and maintenance checks, addressing any issues promptly and coordinating repairs when necessary• Maintain a thorough understanding of relevant laws and regulations pertaining to property management in EnglandTraining:Training:
Level 3 Business Administrator Apprenticeship Standards & Estate Agent CePap Qualification which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Estate Agents online course (CePap) will be 15 modules to complete, as below;
Handling tenants' enquiries
Handling buyers’ enquiries
Handling landlord enquiries
Negotiator sales
Sales skills
Customer service
Compliance
Letting legislation
Estate agency legislation
Property law
Negotiating a lease
Negotiating in estate agency
Anti–money laundering
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment.Working Hours :Monday - Friday - 9:30 AM - 5:30 PM (there may be the occasional Saturday required).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
* Providing direct support to fee earners in the Commercial Property department.
* Typing legal documents via digital dictation and audio transcription.
* Handling inbound client communication, both over the phone and in person.
* Maintaining and organising legal files, including accurate filing and document retrieval.
* Opening new matter files promptly and in line with internal procedures.
* Diary management, scheduling meetings and arranging appointments.
* Operating office equipment including photocopiers and binding machines.
What we are looking for.
* Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Ideally have experience in Commercial Property.
* High level of attention to detail and accuracy in document handling.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive Salary
* Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
* Providing direct support to fee earners in the Commercial Property department.
* Typing legal documents via digital dictation and audio transcription.
* Handling inbound client communication, both over the phone and in person.
* Maintaining and organising legal files, including accurate filing and document retrieval.
* Opening new matter files promptly and in line with internal procedures.
* Diary management, scheduling meetings and arranging appointments.
* Operating office equipment including photocopiers and binding machines.
What we are looking for.
* Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Ideally have experience in Commercial Property.
* High level of attention to detail and accuracy in document handling.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive Salary
* Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.Working Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Collaborate and partner with the MIH Management Team to uphold the “Make It Happen” ethos delivering upon MIH’s shared Mission, Vision and Values
General administration and support tasks for the team
Answering office phones, assessing urgency, passing on messages where applicable or dealing with issues as and when they arise
Monitoring general Info & Admin mailboxes, assessing urgency, passing on or responding to emails where applicable
Creating mail merges using Qube (our company software) as instructed by Property Managers, ensuring timeliness, completeness and accuracy
Preparing and distributing meeting agendas and minutes with action points
Keeping an up to date To Do list and seeing through a task from beginning to completion
Maintaining and updating Property Trackers on works undertaken and/or completed at a property
Ensuring Templates are up to date and filed in the correct destination folders
Booking online and in person meetings for staff and clients
Chasing up quotations and contractors, updating the Property Managers with the latest information and emailing clients with updates where necessary
Ordering office stationery, tea & coffee, and other supplies, with an awareness of cost-effective and value for money choices
Checking post regularly opening & distributing as needed
Prioritising tasks in order of urgency
Support the co-ordination and running of team events
Ad hoc activities to support the Management team as required
Training:Business Administrator Level 3.
Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment. Training Outcome:This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).
Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company. Employer Description:MIH, started in 2017, with just our Director, Sarah, and an Accountant, to become a team of 13 which we are looking to increase over the next few months. We manage a varied and impressive client portfolio of buildings ranging from 4 flats to up to 175, with a 6-figure turnover. We are looking to grow the business over the next 3 years, and you could be a part of, and integral to our team and the growth of our company.
The “MIH” in MIH Property Management means “Make it Happen” and this is what we at MIH are all about. We take great pride in making sure our clients, contractors and colleagues benefit from our structured approach to management. As a team we work collaboratively, efficiently, looking to improve our systems and service whilst creating a fun and productive working environment.
We train our team members to be highly skilled, experienced, and capable professionals who can manage a property from “A to Z”. We value professional development and will train and support you in developing a broad and well-rounded career. Our management team have over 4 decades of property industry experience and will guide and train you in the MIH property and risk management approach.
If you are looking to be a part of our story, and to develop and progress your career, if you take pride in providing quality customer service and creating a reputation as a highly regarded professional, then talk to MIH and “Make it Happen”.Working Hours :9am to 5pm Monday to Friday, with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Conveyancing Assistant with conveyancing experience to join a well-established legal firm. This role offers salary of £25,000 and benefits.
As a Conveyancing Assistant, you will support the conveyancing team by handling a range of administrative duties linked to property transactions.
You will be responsible for:
? Assisting fee earners with a variety of conveyancing matters.
? Preparing and managing online quotations, liaising with clients from initial enquiry to instruction.
? Handling ID verification and anti-money laundering checks.
? Managing files, undertaking searches, and supporting the registration of property titles.
? Responding to client queries both in person and over the phone.
? .Opening, closing, and archiving case files.
? Participating in ongoing training as required.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Legal Assistant, Legal Secretary, Conveyancing, Legal Administrator or in a similar role.
? Possess 1 - 2 years experience.
? Previous experience in conveyancing or real estate.
? Familiarity with conveyancing procedures and processes.
? Strong organisational and administrative skills.
Whats on offer:
? Competitive salary
? Birthday day off
? Paid leave for work-related exams
? Enhanced parental leave
? Wellbeing hours
? Supportive and friendly working environment
Apply now for this exceptional Conveyancing Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual....Read more...
An exciting opportunity has arisen for a Conveyancing Assistant with conveyancing experience to join a well-established legal firm. This role offers salary of £25,000 and benefits.
As a Conveyancing Assistant, you will support the conveyancing team by handling a range of administrative duties linked to property transactions.
You will be responsible for:
* Assisting fee earners with a variety of conveyancing matters.
* Preparing and managing online quotations, liaising with clients from initial enquiry to instruction.
* Handling ID verification and anti-money laundering checks.
* Managing files, undertaking searches, and supporting the registration of property titles.
* Responding to client queries both in person and over the phone.
* .Opening, closing, and archiving case files.
* Participating in ongoing training as required.
What we are looking for:
* Previously worked as a Conveyancing Assistant, Legal Assistant, Legal Secretary, Conveyancing, Legal Administrator or in a similar role.
* Possess 1 - 2 years experience.
* Previous experience in conveyancing or real estate.
* Familiarity with conveyancing procedures and processes.
* Strong organisational and administrative skills.
Whats on offer:
* Competitive salary
* Birthday day off
* Paid leave for work-related exams
* Enhanced parental leave
* Wellbeing hours
* Supportive and friendly working environment
Apply now for this exceptional Conveyancing Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients / queries
Sending and responding to emails
Managing files
Answering phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
We will provide you with fantastic training covering all aspects of Estate Agency and Customer Service. You will also, benefit from a continuous regional marketing campaign that will assist in creating business opportunities as well as those opportunities created by you whilst building your business in your core area.
Being an Apprentice Sales & Lettings Negotiator you will be responsible for maintaining contact with applicants, arranging viewings and obtaining feedback, generating valuation opportunities, generating mortgage and conveyancing opportunities, communicating offers to both Vendors and Landlords
What to expect from working with Tiger Sales & Lettings as an Apprentice Sales & Lettings Negotiator?
You will benefit from Tiger Sales & Lettings investment in marketing, technology and infrastructure to help you deliver an exceptional customer experience from start to finish
You will support tenants and landlords, buyers and vendors throughout their entire journey with Tiger Sales & Lettings, ensuring they receive a first class customer experience
Who is the ideal candidate to become a Tiger Sales & Lettings Sales & Lettings Negotiator?
We are looking for candidate’s that are looking to have a strong customer service or Sales career with a strong desire to provide a first class customer experience
You should be self-motivated with a determination to be successful with a can-do attitude that will allow you to be successful
You should have the ability to learn your local property market
You should be passionate about providing a first class customer experience and enthusiastic about revolutionising your local property market
You should be a hard working confident individual with superb communication skills both verbal and written
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Tiger Sales & Lettings was established in 2008 in Blackpool by Managing Director, Craig Webster.
Since 2008 Tiger Sales & Lettings has grown to cover the whole of Lancashire and the North West, with a focus on delivering exceptional personal customer service with the assistance of technology to bring a cutting edge to an ever changing property market.
Our team have a wealth of experience dealing with all aspects of selling, letting and managing properties.
Tiger Sales & Lettings are members of Propertymark and have a team of qualified NAEA & ARLA professionals to help guide you through all aspects of buying, selling and renting your property.Working Hours :This role will involve assisting with lettings administration work, providing valuable support to our team and clients including every Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
Main Responsibilities:
Making and receiving client calls
Taking details over phone
Preparing forms for onboarding,
Data inputting into CRM system.
Liaising with Lawyers as to case criteria and progression
Company Benefits:
Company pension
Bonus scheme
City centre offices
Friendly working environment
Training:Customer Service Practitioner Level 2 apprenticeship standard.Training Outcome:Candidates can progress to a Paralegal or Office Administrator role.Employer Description:Richardson Hartley Law are a boutique firm with a growing team of around 15 dedicated legal professionals and support staff. Their size allows them to maintain strong internal communication and a friendly, collegial atmosphere, while still handling a diverse and challenging caseload across multiple areas of law, including property, commercial, family, and dispute resolution.Working Hours :Monday to Friday from 8:00am to 4:00pm or 8:00am to 6:00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Customer service with clients and the public, both face-to-face and on the telephone
Taking messages and transferring calls
Handling correspondence from clients via email and inputting onto a database
Organising the diary
Using office equipment and databases
Filing duties
Computer systems including excel and simpro
Accounts
Training:
Business Administrator Level 3 Apprenticeship Standard
The successful candidate will have 6 hours a week off the job training
Every fortnight, this will be in Springboard's Pallion Site
Training Outcome:
Full-time employment within the organisation
Higher Apprenticeship programmes in HR or finance
Employer Description:Stoker Property Solutions is a small family-run business with over 30 years of experience. As a family-run business, we pride ourselves on quality, reliability, and a personal touch in all contracts we undertake. To give that personal touch, all tradesman from joiners, builders, plasterers and plumbers are all directly employed.Working Hours :Monday - Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative,Patience....Read more...
Repairs Administrator - Harlow, Essex - Up to £26,000 per annum CBW Staffing Solutions is proud to partner with a well-established and reputable Property Services Contractor located in the heart of Harlow, to find an experienced and highly organised Repairs Administrator to join their team. This is an exciting opportunity for a motivated individual to become a key part of a growing organisation that values its staff and fosters a collaborative and positive work environment. The business has recently refurbished its office space, offering a modern and comfortable work environment. Position Overview: The successful candidate will play a crucial role in supporting the day-to-day operations of the business. You will be responsible for a range of administrative tasks, including liaising with clients, managing diaries, processing orders, and handling various internal systems. This position is ideal for someone with a strong administrative background and previous experience in Property Services or a related field. Working Hours and Benefits:Full-time, Monday to Friday, 8am to 5pmOffice-based roleCompetitive salary up to £26,000 per annum, depending on experienceNewly refurbished offices with a welcoming and supportive team environmentKey Responsibilities:Serve as the primary point of contact for clients and internal staff, providing professional and timely communication.Manage diary appointments and coordinate schedules using the company’s internal software systems.Utilise internal and external platforms to ensure smooth operations and effective communication across departments.Raise and manage Purchase Orders, coordinating with suppliers and placing orders for engineers as required.Generate and process quotations for clients, ensuring accuracy and timeliness.Work closely with the supervising team to arrange engineer schedules, ensuring all appointments are efficiently organised.Scan, file, and upload documents to the system, ensuring accurate record-keeping and compliance with company policies.Manage and process incoming and outgoing emails and phone calls, addressing inquiries promptly and professionally.Assist with opening and closing jobs in the system, ensuring all information is recorded and tracked accurately.Help manage and maintain the call-out rota, ensuring smooth scheduling and deployment of engineers.Provide general administrative support to the team as needed, contributing to the efficient running of the office.Required Skills and Experience:Previous experience working in a Facilities Management (FM) environment is highly desirable.A strong background in administrative tasks, with the ability to multitask and prioritise workloads effectively.Experience in financial administration, including processing quotations, invoices, and purchase orders.Proficiency in Microsoft Office and other IT systems, with the ability to quickly learn new software.Excellent organisational skills and attention to detail, with a proactive and self-motivated approach to work.Strong communication skills, both written and verbal, and the ability to liaise effectively with clients and internal teams.Why Join Us? This is an excellent opportunity for someone looking to advance their career within a supportive and dynamic business environment. You’ll be joining a team that values your input, where your efforts will directly contribute to the continued growth and success of the company. In return, you’ll receive a competitive salary, an excellent work-life balance, and the chance to work in a newly refurbished office space in a friendly, family-oriented atmosphere. If you meet the above criteria and are excited about the opportunity to join a leading family-run business, we would love to hear from you. Please send your CV and a cover letter to Abbie at CBW Staffing Solutions for more details! We look forward to receiving your application!....Read more...
As a Bookkeeping Administrator Apprentice, you will support our finance and administration teams by:
Recording financial transactions and maintaining accurate ledgers
Reconciling bank statements
Preparing invoices and assisting with accounts payable/receivable
Supporting with payroll processes
Filing and managing financial documents
Providing general administrative support to the wider team
What we are looking for:
Passionate about numbers and organisation
A great communicator, both written and verbal
Reliable, motivated, and eager to learn
Able to manage their time and priorities
Confident using Microsoft Office (especially Excel)
Training:Alongside your day-to-day responsibilities, you will study towards a nationally recognised qualification in Business Administration Level 3
You’ll develop skills in:
Records and documentation keeping
Planning and organisation
Project management
Interpersonal skills
IT
Communication and teamwork
Decision making
Quality
Problem-solving and time management
Training Outcome:To gain a recognised qualification for Business Administration at level 3.Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Facilities Administrator - Edinburgh City Centre - Salary up to £25,000 DOE CBW is excited to be working with a leading facilities company based in Edinburgh City Centre. Key Responsibilities:Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.Maintain and update records related to maintenance, service contracts, and compliance documentation.Prepare reports, presentations, and meeting minutes as required.Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.Act as the first point of contact for FM-related queries and service requests.Log and track work orders, ensuring timely responses and updates.Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.Person Specification:Strong administrative and organisational skills.Excellent communication and customer service abilities.Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).Ability to manage multiple tasks and prioritise workload effectively.Knowledge of health and safety regulations and compliance requirements (desirable).Experience in working within a Facilities Management environment (preferred).Previous experience in an administrative role, ideally within FM or a similar environment.Familiarity with FM operations, property management, or building maintenance (advantageous).Strong IT skills and experience working with databases and reporting systems.Salary & Benefits:Salary up to £25,000 DOE25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunitiesMonday to Friday 8am - 4.30pm....Read more...
As Office and Estates Administrator you will be joining a family owned and run beautiful rural estate. The estate receives more than 100,000 visitors a year and hosts a wide range programme of events including festivals, weddings, film location, corporate and private parties. The role is full time, permanent working on site in Henley-on-Thames offering a salary of up to £32,000 and £35,000 with standard office hours Monday to Friday.
Purpose of the role:
Reporting to the General Manager, you will be responsible for all the administration function of the estate office, commercial let offices and business operations. Managing the database and be responsible for routine financial processes.
Key Responsibilities and Accountabilities for the Office and Estates Administrator:
Being first point of contact for enquiries
Facilities management
Historic house management: liaising with architects, other advisers and conservation specialists as required
Managing the ticketing system, group bookings and corporate event bookings
Overseeing maintenance and utility agreements for the house, office and parkland
Assisting with maintenance and content for website and online ticketing website, posting content on social media channels newsletters etc
Attending exhibitions and assisting with marketing activities
Fleet management including lease agreements, MOTs, servicing etc
Support with Health & Safety
Invoicing, organising petty cash and flats for events etc
Supporting the Visitor Centre Manager with planning and executing of inhouse events, interacting with external hirers, liaising with organisers, helping with supervision of event staff and contractors
Responding to booking enquiries, taking bookings, maintain spreadsheets detailing catering requirements
Property management for the house, office and commercial offices, and residential properties in London, including rent receipt, arranging repairs
Key Skills Required for the Office and Estates Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
Experience of ticket booking systems would be an advantage
Own transport due to remote location
What’s in it for you?
Offering a salary of up to £32,000 and £35,000 standard office hours Monday to Friday, discounts on food and events. This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.
....Read more...
Site Maintenance Manager - Commercial building – London - up to 62k + Package Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing commercial buildings? One of the established names in the commercial building maintenance industry is looking to recruit a Site Maintenance Manager to look after a key commercial property in Central London. Based in the heart of the City, the company is looking for an Site Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate the on site team. The teams on site consists of 3 multi skilled engineers and an administrator and there is an excellent working relationship with the client. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.Ensure contractually agreed KPIs / SLAs are met.Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven experience and involvement in managing multiple buildings and clients.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
Our Water and Wastewater team provide a range of utility infrastructure services for some of the UK’s largest network owners and operators, and you will assist the plant and logistics team by:
Ensuring that United Living's Health, Safety, Environmental and Quality standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times
Undertaking and completing a range of administration tasks and general office duties to support the site office/team
Maintaining office systems including site files, health and safety files and associated documentation in line with company procedures
Document management including registering, issuing, scanning, filing and archiving
Updating and maintaining systems and databases as required
Training:As part of your Apprenticeship, you will be enrolled onto the Level 3 Business Administrator qualification with one of our training partners which will take approximately 18-24 months to complete. You will attend classroom lessons/workshops, with additional 1:1 support from your specialist tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Training Outcome:
You will be fully supported to continue your professional development upon completion of this programme
Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.
We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :This is a permanent role working Monday- Friday, 8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
