An exciting opportunity has arisen for a Business Rates Administrator / Property Tax Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As Business Rates Administrator / Property Tax Administrator, you will be responsible for managing business rates for both commercial and residential properties, ensuring compliance and maintaining accurate records.
This full-time role offers minimum salary of £28,000 and benefits.
You will be responsible for:
? Review and verify rates bills issued by billing authorities.
? Respond to rates queries and disputes with billing authorities.
? Collaborate with asset, property, and valuations managers to align business rates strategies.
? Manage rates on vacant properties through available mitigation methods.
? Provide lease agreements to billing authorities when properties are occupied.
? Oversee the management of rates-related communication and records.
? Ensure the smooth operation of the rates department by assisting with any ad hoc tasks.
What we are looking for:
? Previously worked as a Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officeror in a similar role.
? Ideally have 1-2 years' experience in business rates / Property Tax.
? Skilled in Microsoft Office (Excel, Word, Outlook, SharePoint).
? Strong attention to detail and organisational skills.
? Excellent interpersonal skills and phone etiquette.
Shift:
? Monday - Friday: 09:00 - 17:30
Whats on offer:
? Competitive salary
? Workplace pension scheme
? On-site parking for employees
? A supportive and collaborative work environment
? Access to professional growth and development opportunities
Apply now for this exceptional Business Rates Administr....Read more...
An exciting opportunity has arisen for a Business Rates Administrator / Property Tax Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As Business Rates Administrator / Property Tax Administrator, you will be responsible for managing business rates for both commercial and residential properties, ensuring compliance and maintaining accurate records.
This full-time role offers minimum salary of £28,000 and benefits.
You will be responsible for:
* Review and verify rates bills issued by billing authorities.
* Respond to rates queries and disputes with billing authorities.
* Collaborate with asset, property, and valuations managers to align business rates strategies.
* Manage rates on vacant properties through available mitigation methods.
* Provide lease agreements to billing authorities when properties are occupied.
* Oversee the management of rates-related communication and records.
* Ensure the smooth operation of the rates department by assisting with any ad hoc tasks.
What we are looking for:
* Previously worked as a Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officeror in a similar role.
* Ideally have 1-2 years' experience in business rates / Property Tax.
* Skilled in Microsoft Office (Excel, Word, Outlook, SharePoint).
* Strong attention to detail and organisational skills.
* Excellent interpersonal skills and phone etiquette.
Shift:
* Monday - Friday: 09:00 - 17:30
Whats on offer:
* Competitive salary
* Workplace pension scheme
* On-site parking for employees
* A supportive and collaborative work environment
* Access to professional growth and development opportunities
Apply now for this exceptional Business Rates Administrator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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General Administrative and customer service-based duties
Answering the phone as required and dealing with queries where possible, and/or taking accurate messages
Data entry - updating details, creating new entries, editing details
Liaising with new and current clients
Responding to and sending emails
Dealing with queries from tenants and processing enquiries
Managing files
Social media
Raising repairs
Diary management
Filing office general office paperwork, sales paperwork
Training:Business Administrator Level 3 Apprenticeship Standard:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
There is an opportunity for you to further develop your skills within the property and letting industry
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship
Employer Description:Your Home Property Management operates in London, Kent and Essex and was set up because we recognised many leaseholders were unhappy with the residential property management companies they experienced. Many leaseholders felt their property management company were simply too big and remote to really care about their specific block. We saw that Resident Directors, leaseholders, and landlords, had different priorities. That’s why we developed our unique London property management company model, with a huge emphasis on customer service and local presence.Working Hours :Monday to Friday, 10.00am - 4.00pm.
Hours may be increased throughout the apprenticeship.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Excellent telephone manner,Self-motivated,Build good relationships,Personable,Enthusiastic,Good sense of humour,Trustworthy....Read more...
Property Management Administrator - Dublin - €35-40K
MLR are delighted to be working with a really fantastic company who are looking for a proactive and organised Property Administrator to join their friendly, supportive office team. This is predominantly a Monday to Friday, office-based role, offering excellent work–life balance, a positive team culture, and full training and development.
In this role, you will support the smooth day-to-day running of a residential property portfolio, coordinating maintenance works and acting as a key point of contact for tenants, landlords, and contractors. The position requires driving and occasional site visits, alongside managing multiple requests, maintaining accurate records, and ensuring works are completed to a high standard. Knowledge of housing legislation would be an advantage but is not essential, as full training and ongoing support will be provided.
This role would suit someone who enjoys working with people, communicates confidently, is well organised, and thrives in a busy environment while delivering excellent customer service. A full, clean driving licence is essential.
For more information, please submit your CV through the link below....Read more...
Property Administrator Self employed/employed position available – hourly rate circa £15 – £17 dependent on skills and experience + bonus opportunityBased in Yorkshire or surrounding areas - Quarterly in-person meetings required – UK driving licence desirablePart time - approx. 20 hours per week (4 hours per day across 5 days)One Estate Agents (part of the One Financial group) is a modern, online-based estate and lettings agency providing property services to landlords and tenants across the UK. The business combines a digital-first approach with practical, hands-on property management, delivering a responsive and professional service to its clients.Due to continued growth, we are looking for a Property Administrator to support the day-to-day running of the letting’s operation.The roleThis is a central role within the business and will involve managing communication between landlords, tenants and contractors, coordinating maintenance issues and ensuring properties are administered correctly throughout the full tenancy lifecycle. You will play an important part in maintaining service standards and ensuring that queries are handled efficiently and professionally.The role is well suited to someone who is organised, confident communicating with a range of people and comfortable taking responsibility for managing ongoing tasks.Key responsibilities but not limited to:
Acting as the main point of contact for landlords and tenants on day-to-day mattersManaging maintenance requests and coordinating contractors to ensure issues are resolved promptlyLogging, tracking and following up repairs and property-related concernsHandling tenancy documentation, renewals and record keepingResponding to enquiries via phone, email and online platformsSupporting the marketing of available properties, including listings and enquiriesArranging and attending occasional property viewings when requiredEnsuring accurate records are maintained across internal systemsDelivering a consistent, professional and reliable service at all times
The successful candidate will demonstrate:
Previous experience within property, lettings or a related environment, desirable but not essentialStrong communication and customer service skillsExcellent organisational ability and attention to detailConfidence managing multiple tasks and competing prioritiesAbility to work autonomously with limited supervisionA calm and professional approach when dealing with issues or complaintsCompetence using property management systems and online platforms – (Apex27 experience desirable)
This role would suit someone who enjoys responsibility, organisation and being closely involved in the day-to-day operation of a property business, playing a key role in keeping everything running smoothly. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm.
This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors.
It’s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job.
Key Responsibilities:
Sales Office Administration
· Provide full administrative support, delivering excellent customer service
· Handle calls, emails, applicant registrations and website updates
· Prepare market appraisals, sales contracts and property-related correspondence
· Produce window cards, property particulars and assist with advertising
· Manage AML checks on clients and purchasers (Smart Search and manual)
· Ensure the office stays compliant for GDPR & AML
· Coordinate the company photographer’s diary
· Occasionally help to compile weekly and monthly sales statistics
· Maintain electronic and paper files for Office
Property Portfolio Management
· Manage tenants and maintenance for a small commercial and residential portfolio
· Support serviced offices and commercial tenants
· Liaise with contractors for repairs, renovations and emergencies
· Assist with new and change of tenancies, leases and agreements
· Work with accountants on quarterly service charges
· Liaise with insurance brokers for renewals and claims
· Maintain property files, warranties and key management
Executive Assistant Support
· General office and company administration
· Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance)
· Oversee office supplies and service contracts (security, fire alarms, IT)
· Manage office inbox (GDPR, AML, unsubscribes)
· Reception duties as required
· Provide diary reminders and organisational support to the Directors
About You
· Experience in property sales, lettings or property management (ideal but not essential)
· Excellent time management and organisational skills
· Confident using MS Word, Excel and Outlook
· High attention to detail with strong written English and numeracy
· Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders
· Proactive, practical and dependable with a “can-do” attitude
· Reapit CRM experience is an advantage
This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.....Read more...
Greeting applicants and providing a welcoming first impression.
Booking, confirming, and conducting property viewings.
Providing feedback to vendors/landlords in a timely and professional manner.
Advising applicants and vendors/landlords on local market trends and property values.
Meeting and exceeding weekly personal and company targets.
Delivering excellent customer service to all clients.
Building and maintaining strong rapport with clients to foster long-term relationships.
Managing diaries and scheduling appointments effectively.
Arranging property valuations and coordinating with relevant parties.
Updating property particulars and ensuring all listings are accurate and up to date.
Demonstrating good time management skills to prioritise tasks and meet deadlines.
Maintaining a confident and professional telephone manner.
Working efficiently in a fast-paced and busy environment.
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:
If you excel during the apprenticeship, there is the opportunity to grow into a full‑time role and continue your development through further training.
Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment. Working Hours :Monday – Friday 9.30am - 5.30am and Saturdays 10am – 2pm on a rota basis. For each Saturday worked you will receive time off in lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
About the team:
The Property Management division provides property management services to a wide and varied client base. We manage all types of properties, including shopping centres, industrial estates, out of town retail, offices, leisure, and residential assets. Our management remit covers 600 million sq ft of commercial property, with a combined rent and service charge roll in excess of £4.6 billion per annum. The role sits within our London based teams, focusing on portfolio management and responsible for managing significant multi let mandates and client relationships.
This is a key role supporting the team in managing some of our clients’ most valuable prime assets, ensuring the highest levels of service delivery and client reporting. Within the team, you will work closely with another administrator to deliver a service focused on operational excellence, customer engagement, place shaping, sustainability, wellbeing, and innovation. The team is highly experienced, with a broad knowledge base, and offers excellent training and career development opportunities for the right person.
Day to day duties:
Assist in the general management of properties under the direction of the Property Manager(s)
Support the collection of rents and other receivables
Compile Excel spreadsheets, including new property budgets, void costs, insurance schedules, and related data
Prepare change notes for new clients, properties, leases, and ongoing tenancy amendments. This includes extracting information from leases and other legal documents and populating database amendment forms
Handle enquiries from tenants, clients, solicitors, local authorities, and other stakeholders
Maintain both manual and electronic property files in accordance with company procedures
Liaise with the property accounts team to resolve property related financial queries
Code and certify invoices in line with approved property budgets
Assist with accounts payable queries as required
Maintain familiarity with the Compass internal reporting system and Client Portal, updating information as required
As a member of the Savills team, liaise with management, technical, and administrative staff across the business
Attend internal training courses and proactively identify individual training and development needs
Manage Dynamics on a daily basis, including raising invoices and job requests
Answer incoming telephone calls and deal with enquiries or take and pass on messages appropriately
Carry out audio and copy typing, including updating or producing schedules, presentations, pitches, and related documents
Produce arrears analysis as required by individual surveyors
Run relevant reports from the Compass system
Produce mid year variance reports for surveyors as required
Undertake specific projects as requested by the Head of Department
Monitor work referrals and assist the Head of Department in maintaining logs and ensuring all transfers are received
Assist with the management of FRI and void properties as required
How you’ll make an impact:
Good organisational skills
Word and Excel capabilities
Good written, presentation and numerical skills are essential
Excellent communication skills
Diligent and detail driven
Able to work individually and as part of a team
Punctual, reliable, keen and enthusiastic
Thirst for knowledge and self-motivated
Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.Training:Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.
We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.
We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.Training Outcome:Permanent contract for all apprentices, as opposed to a training contract.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability,Resilience....Read more...
Answering phone calls and responding to emails from landlords, tenants, and contractors
Updating property, tenant, and landlord records on the property management system
Assisting with tenancy administration, liaising with the local council and utility companies providing meter reads and tenancy info
Scheduling inspections, maintenance works, and contractor appointments
Logging maintenance requests and liaising with contractors to track progress and completion
Ensuring compliance documentation is up to date (e.g. gas safety certificates, EPCs, right-to-rent checks)
Filing, scanning, and organising digital and physical documents
Assisting the property management and lettings teams with general office administration
Providing a professional and friendly first point of contact for visitors to the office
Minimum of 6-hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3-hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:The ALB group specializes in the conversion of residential and commercial properties throughout the UK, creating bespoke homes for the people of Britain. Their expertise is born from years of experience in assembling property investment opportunities and managing projects from acquisition to delivery. If you have an interest in property, working with them will give you the opportunity to gain wide-ranging, hands-on experience across multiple areas of expertise.Working Hours :Monday to Friday 9am to 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Organisation skills,Presentation skills,Team working....Read more...
An exciting opportunity has arisen for a part-time Administrator to join a property investment company in Theydon Bois, Essex.
The successful candidate will provide essential administrative support, ensuring accurate financial records and assisting with various office duties.
This is a part-time role (3 days a week) offering a salary of £14.50 per hour and benefits.
If youre looking for a flexible, rewarding role, this could be the perfect opportunity for you!
You will be responsible for:
* Working with the Xero platform to manage invoicing and reconciliation of rental income records.
* Handling general administrative tasks including data entry, filing, and managing correspondence.
* Supporting the team with ad hoc administrative tasks as required.
What we are looking for:
* Previous experience in an administrative role.
* Familiarity with an accounting software would be desirable.
* Strong organisational skills and attention to detail.
Working hours:
* 10am - 2:30pm
What's on offer:
* Competitive hourly rate based on experience.
* Flexible working hours with the possibility of increasing hours depending on workload.
* Opportunities for professional growth, including occasional project work.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Administrative Assistant, Office Assistant, Administrator, Office Coordinator, Finance Administrator, Accounts Administrator
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The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day to day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:Business Administration Level 3 Apprenticeship On the job training with experienced colleagues.Training Outcome:There is an opportunity for a fulltime job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am – 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day-to-day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:
Business Administration Level 3 Apprenticeship
On the job training with experienced colleagues
Training Outcome:There is an opportunity for a full-time job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am - 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
Perform a range of duties to support the smooth running of a portfolio of properties alongside your Property Manager
Develop a detailed knowledge of the properties in your portfolio, building a strong rapport with residents and staff on site, as well as clients
Be a main point of contact for customers across a number of channels, including phone calls, emails, and our online Customer Portal
Ensure that incoming phone, e-mail and written enquiries from clients, residents, contractors etc, receive timely and appropriate responses
Give support to customers by answering their queries promptly and professionally through excellent communication at all times
Foster trust and confidence in Principle by providing a high quality service to customers at all times
Liaise as necessary with contractors to oversee planned, reactive, and remedial maintenance services through to completion across your developments
Ensure works are completed to the required standards, in consultation with Property Managers, keep residents updated with progress
Effectively work with contractors and supply partners to deliver high quality services and good value for money for customers
Ensure insurance claims are efficiently administered
Work on our property management system, MRI Qube, to ensure it is maintained with correct customer records and outstanding actions are monitored
Provide administrative support to Property Managers to ensure all aspects of compliance and health & safety are adhered to in accordance with statutory requirements across your portfolio
Other Duties:
Office management duties including greeting visitors, managing post, receiving deliveries
Keys management
Attend and contribute to team, department and business meetings
Contribute business-wide initiatives as required
Any other duties commensurate with the nature of the post.
This is not exhaustive and will be reviewed periodically when adjustments may be made. Training:Business Administrator Level 3 Training Outcome:Successful complete a Business Admin Level 3 ApprenticeshipEmployer Description:Principle is a forward-thinking, customer-focused managing agent providing professional property management services nationwide. Principle manages modern apartment buildings, traditional blocks of flats, mixed use developments, private housing estates and private rented sector (PRS) developments, as well as portfolios of rented properties for residential or commercial landlords. It is our vision to positively impact the everyday lives of our communities and this vision guides us to deliver the highest level of property management services to our clients and customers. Working Hours :Monday - FridaySkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills....Read more...
Maintenance Administrator Leeds, West Yorkshire - Office-BasedSalary: £26,000 to £28,000 (depending on experience)Permanent, Monday to Friday, 8:30am–5:30pmDo you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.The RoleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractors.Logging and managing maintenance tasks accurately and efficiently.Liaising with engineers and internal teams to coordinate work.Maintaining detailed records and file notes.Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skills.Strong organisational skills and attention to detail.Confident multitasker with a proactive, problem-solving mindset.Computer literate and comfortable using multiple systems.Works well independently and as part of a team.Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.Why join us?
Full training and ongoing support.Competitive salary with annual performance and pay reviews.Annual bonus (performance-based).Company mobile phone (after probation).20 days’ holiday + bank holidays, increasing after 2 years’ service.Friday breakfasts - a small perk we all look forward to!A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
An exciting opportunity has arisen for a Legal Secretary to join well-established legal firm providing a broad range of property and commercial legal services.
As a Legal Secretary, you will provide essential secretarial and administrative support to a team of legal professionals, ensuring smooth operations and efficient workflow.
This role offers a salary range of £26,000 - £28,000 and benefits.
You will be responsible for:
? Audio and copy typing, preparing correspondence and documents
? Completing forms and drafting documents under supervision
? Managing applications via electronic search systems, Land Registry, and HMRC portals
? Maintaining case files and following internal procedures
? Updating file checklists and monitoring file progress
? Administering Money Laundering procedures, including client ID verification
? Producing completion statements and invoices
? Providing client and professional contact support via phone and in person
? General commercial conveyancing secretarial and administrative support
What We Are Looking For
? Previously worked as a Legal Secretary, Legal Administrator, Conveyancing Secretary, Conveyancing Assistant, Legal Assistant, Legal Clerk or in a similar role.
? Have 4-5 years of legal secretarial experience
? Ideally have worked within commercial property
? Knowledge of residential and commercial conveyancing procedures
? Competent in audio typing, strong computer literacy and familiarity with case management systems
? Understanding of Land Registry and HMRC electronic portals
What's on offer:
? Competitive salary
? Generous holiday entitlement
? A birthday day off and incremental increases with service
? Pension scheme and long service awards
? Professional development support and training funding
? Company sick pay
? Cycle-to-work scheme
? Eye care vouchers
? Flu vaccination and legal fee support
? Referral incentives
This is a fantastic opportunity for an experienced Leg....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
As an Accounts & Administration Apprentice at Midland Property Management Ltd, you’ll play an important role in supporting the day-to-day running of our busy office. You’ll gain practical experience across accounts, customer service and general administration while developing valuable workplace skills.
A typical week will include:
Supporting accounts tasks including Sage data input, raising customer invoices and preparing statements
Communicating with residents and clients via telephone and email, responding to queries in a professional manner
Logging resident concerns, reports and service requests accurately on internal systems
Assisting with general office administration and day-to-day business support
Maintaining organised records and ensuring information is up to date
Working closely with the team to provide excellent customer service
Training:
The apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours
Training Outcome:Permanent long-term employment.Employer Description:Midland Property Management Ltd is a family run estate and building management company providing guidance and support to leasehold and residential management companies. The company consistently aim to provide a high service to residents and directors to ensure the estate and buildings legislation meets requirements and expectations of residents.Working Hours :Monday - Friday 9am to 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Non judgemental,Patience....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday- Friday: 9am- 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Providing administrative support to the sales and lettings teams
Handling customer enquiries by phone, email, and in person
Updating property listings and internal systems accurately
Preparing documents, letters, and marketing materials
Booking and managing appointments and viewings
Maintaining organised records and filing systems
Supporting the day-to-day running of the office
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:This role is ideal for someone looking to build a career within estate agency. Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager.Employer Description:An Estate Agency based in Sutton ColdfieldWorking Hours :Between 9am to 5pm, Monday to Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Team working....Read more...
You will be dealing with customers by face-to-face interaction and via telephone, dealing with incoming queries
Arranging valuations and preparing valuation packs for the valuer for rental markets
Preparing marketing materials for properties and taking ownership for window display boards
Supporting the team with administration tasks
Training:
Upon successful completion, you will achieve a Level 2 Customer Service Practitioner Apprenticeship Standard
Training will take place both in the workplace and on a day release basis
Day release will be once every 2 weeks and will take place at National Business College, based in the centre of Huddersfield.Training Outcome:
Progression onto a Level 3 Apprenticeship (Customer Service Specialist, Business Administrator) is a possibility following successful completion
Employer Description:Richard Kendall Estate Agents are a family run firm, specialising in property sales and lettings in Wakefield, Pontefract, Castleford, Horbury, Normanton and Ossett.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Legal Secretary to join well-established legal firm providing a broad range of property and commercial legal services.
As a Legal Secretary, you will provide essential secretarial and administrative support to a team of legal professionals, ensuring smooth operations and efficient workflow.
This role offers a salary range of £26,000 - £28,000 and benefits.
You will be responsible for:
* Audio and copy typing, preparing correspondence and documents
* Completing forms and drafting documents under supervision
* Managing applications via electronic search systems, Land Registry, and HMRC portals
* Maintaining case files and following internal procedures
* Updating file checklists and monitoring file progress
* Administering Money Laundering procedures, including client ID verification
* Producing completion statements and invoices
* Providing client and professional contact support via phone and in person
* General commercial conveyancing secretarial and administrative support
What We Are Looking For
* Previously worked as a Legal Secretary, Legal Administrator, Conveyancing Secretary, Conveyancing Assistant, Legal Assistant, Legal Clerk or in a similar role.
* Have 4-5 years of legal secretarial experience
* Ideally have worked within commercial property
* Knowledge of residential and commercial conveyancing procedures
* Competent in audio typing, strong computer literacy and familiarity with case management systems
* Understanding of Land Registry and HMRC electronic portals
What's on offer:
* Competitive salary
* Generous holiday entitlement
* A birthday day off and incremental increases with service
* Pension scheme and long service awards
* Professional development support and training funding
* Company sick pay
* Cycle-to-work scheme
* Eye care vouchers
* Flu vaccination and legal fee support
* Referral incentives
This is a fantastic opportunity for an experienced Legal Secretary to join a professional, supportive, and busy team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Handling incoming and outgoing post.
Answering and directing internal and external telephone calls.
General office support, including printing, scanning and filing when required.
Ordering stationery and office supplies when requested.
Maintaining spreadsheets and internal records.
Assisting with data input, reporting and regular administrative checks.
Assisting with invoicing and processing of supplier and client invoices.
Supporting reconciliation tasks and basic accounting duties.
Updating financial spreadsheets and reports on a regular basis.
Assisting with payment processing and allocation across different departments.
Supporting the preparation of weekly and monthly financial reports.
Assisting with compliance-related checks and record keeping.
Supporting the administration of property documentation and system updates.
Ensuring internal systems are kept accurate and up to date.
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:Potential full-time position upon completion of the apprenticeship.Employer Description:Andrew Craig Estate Agents are a locally based, family-owned Estate Agency covering the North East of England. Andrew founded the company in 1990 and is still the Managing Director but now joined by his daughters and a family of incredibly enthusiastic and hugely skilled property professionals. Andrew worked across Gateshead and South Tyneside in the 70's and 80's, qualifying as a Chartered Surveyor in 1978 and being elected as a fellow of the RICS shortly after. He set up the Company in 1990 and opened his first office in Gateshead before expanding across the North East, with branches in Sunderland, South Tyneside, Gateshead and Newcastle Upon Tyne. We still remain in these areas today and we are proud to be known as one of the biggest and best Local Agent's in these communities.Working Hours :Monday to Friday between 9am - 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Your day-to-day tasks will include dealing with telephone enquiries, sending and responding to emails, organising files, progressing jobs to completion, progressing sale and lease renewals.
You will become an integral part of our family run team; the successful applicant will have:
Good communication skills
Computer literature in Word and Excel
Good customer service
Full driving licence and own vehicle are preferred
Training:Business Administrator Level 3.
The apprentice will receive all training on the job in the workplace; they will also have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that a full-time offer of employment will be given upon successful completion of the apprenticeship.Employer Description:Loughborough Estate Agents, Surveyors and Auctioneers. Loughborough Commercial Property and Residential House Sales and Lettings in and around Loughborough.Working Hours :Monday to Friday, 9.00am to 5.00pm with an hour break and every other Saturday, from 9.00am 12.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title: Administrator – Engineering DivisionLocation: City of LondonSalary: £29,650 – £32,220 per annumContract Type: Permanent About the Role We are seeking an organised and proactive Administrator to join our Engineering Division in the City of London. Working as part of a small administrative team and reporting to a Senior Administrator, this role plays a key part in supporting the infrastructure management team through effective coordination, reporting and resource planning in a fast-paced environment. Key ResponsibilitiesProvide comprehensive administrative support to the engineering and infrastructure management teams.Assist with resource planning, scheduling and coordination of engineering activities.Prepare, validate, and maintain administrative reports, metrics and documentation.Support commercial reporting, including basic accounting, invoicing and cost tracking.Act as a key contact for the Help Desk function, liaising with engineers and third-party suppliers.Collate and update performance data, including third-party KPIs and SLA information.Support compliance activities, ensuring documentation is accurate and up to date.Maintain statutory property logbooks, compliance databases and business continuity documentation.Coordinate training schedules, CPD records and onboarding administration.Support Health & Safety and Well-being initiatives through accurate record keeping.Assist with holiday records, expenses, sickness reporting and rota updates.Attend meetings as required and provide administrative input to support continuous improvement.Minimum RequirementsCity & Guilds Level 2/3 (or equivalent transferable qualification) in Business & Administration.Experience in an engineering or technical administrative environment.Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.Key Skills Strong verbal and written communication skills.Excellent organisational skills with high attention to detail.Ability to prioritise workload and meet deadlines in a busy environment.Confident working with data, reports, and multiple systems.Collaborative team player with a proactive approach to problem solving.Resilient, adaptable, and comfortable working under pressure.What We OfferCompetitive salary of £29,650 – £32,220 per annum.Opportunity to work within a well-established engineering administration team.Exposure to a dynamic engineering environment in the heart of the City of London.Ongoing development and learning opportunities.This role is ideal for an experienced administrator looking to develop their skills within an engineering setting and contribute to the smooth and efficient delivery of operational support. To Apply:Submit your CV online or contact Stacey at CBW Staffing Solutions !....Read more...
Job Title: Administrator Location: BristolPay Rate: £12.45 p/hWorking Hours: Monday to Friday (09:00 - 17:00)Ignition Driver Recruitment are looking for a Transport & Warehouse Administrator in Bristol to work for our client, who are one of the UK's biggest distribution and logistics provider working in partnership with British multinational DIY and home improvement retailing company.This role would suit you if you are: Highly organized & great with your timekeepingAble to think on your feet but can take and use your own initiative Can work either alone, or in a team environmentIf you have previous experience working in an Admin type role, you should definitely apply for this postion!Administrator - the role & responsibilities:The role will include: Communicating with customers via the telephoneEnsuring customers are home on delivery daysResolving any issues when it comes to property accessEnsuring accurate data entry into warehouse management systems (WMS)Ensuring documentation complies with company policies and transport regulationsSupporting health & safety record-keeping and incident reportingThe above duties are an indication of the types of things you will be required to do in this role. You will report in to (and provide admin support) the Team Manager and will communicate with internal members of the business as well as external suppliers & customers, so you must have an excellent knowledge of the English language. Working Times: Monday to FridayStart times - 09:00 to 17:00Employee Benefits: Immediate start Full-time position No weekend working requiredExcellent rates of pay Weekly Pay - every Friday!Free & Secure onsite car parkingOn-site canteen & excellent facilities Exciting Opportunity with a reputable clientRequirements: We are looking for someone who has experience working in Administration in a Warehouse, Transport and Logistics setting. You must be confident using a computer and be great with communication. An excellent attention to detail is essential, and the ability to work under pressure in a busy, noisy environment. Interested? If you feel like this role is a bit of you, and you tick all the boxes, why not click to apply? Our recruitment team will contact you to progress your application ASAP.....Read more...
