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Researcher / Market Intelligence Apprentice
Role summary This is a research-and-intelligence-first role that sits at the intersection of market mapping, sourcing, and business development support. The successful candidate will be highly organised, methodical, data-savvy, and comfortable with multilingual environments. Key responsibilities: Market mapping & contact discovery: Build and maintain a comprehensive, validated list of senior hiring managers (e.g., Hiring Manager, Head of, Senior Director, VP, C-suite for People/Operations/Functional leads) across biotech, MedTech, pharma, CRO/CMO, diagnostics and health tech companies based in Switzerland. Capture accurate contact details (email, phone, LinkedIn) and company metadata (company size, funding status, key sites, hiring activity). Maintain and update records in our CRM (e.g., Bullhorn, HubSpot, Salesforce — specify tool) with tags and segments for easy searching. Lead generation & outreach support: Identify and prioritise high-value leads and hiring hotspots (e.g., companies scaling, new funding rounds, M&A activity). Produce targeted lead lists for business development and consultant outreach. Market intelligence & trend reporting: Monitor Swiss life sciences news sources, company press releases, funding announcements, clinical milestones, regulatory changes (Swissmedic/European where relevant), cluster/cluster expansions, and university spin-outs. Produce weekly 1-page intelligence briefings and a monthly market trends report summarising hires, key appointments, and hiring demand by role and geography. Data quality & compliance: Ensure high data quality, de-duplicate records, validate contact details, and follow Swiss data protection and marketing opt-in best practices (e.g., respect of Swiss/EU privacy rules when performing outreach). Event & ecosystem mapping: Map relevant Swiss life sciences hubs, incubators, accelerators, cluster organisations, and recurring events/conferences important for talent and business development (e.g., Basel, Zurich, Lausanne/Geneva life sciences hubs). Ad-hoc research: Deliver project-specific research such as org charts for target companies, competitor hire analysis, and talent movement intelligence. Training: Full training will be given, leading to a recognised Apprenticeship Standard as a Recruitment Level 3. On-the-job training will be delivered by the employer with the training provider's support. Off-the-job training will be delivered by the training provider in partnership with the employer. You will also complete the Functional Skills in Maths and English up to and including Level 2 (if you do not already hold the equivalent). The apprenticeship is delivered entirely on the job, meaning there is no college release time required. All training and development will take place within the workplace during your working hours. Training Outcome:We’re looking for someone who is committed to building a long-term career with us. There is potential for growth, with clear opportunities to progress within the business. We're seeking an individual who is ambitious, driven, and eager to grow alongside the company over the long term. Providing successful completion of the Apprenticeship.Employer Description:Founded in 2007, JCW began with a clear vision: to grow from a single individual into the leading global provider of talent solutions across the finance, risk, and governance space. Years later, we are proud to have achieved that goal. Today, JCW is the largest specialist firm operating within this critical and continually evolving niche. We source highly skilled permanent and interim/contract professionals and offer dedicated executive search services for senior and specialist roles. As a trusted partner to a wide range of organisations—from agile startups to global enterprises—we deliver top-tier talent across the USA and Europe. Put simply, we’re trusted by talent and relied upon by our clients to build the most important teams in their business.Working Hours :8:00am - 5:00pm, Monday to Thursday and 9:00am - 5:00pm, on Friday.Skills: Communication skills,Attention to detail,Logical,Team working,Initiative,Work independently ....Read more...
Manager, Public Safety
Manager, Public SafetyFull-Time; Contract (September 2025 to September 30, 2026, with possibility to extend)Date Posted: September 12, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is excited to be a Host Venue for FIFA FanFest during the FIFA World Cup 2026™. We are seeking a dynamic and experienced Manager, Public Safety to lead the planning, development, and delivery of all security and safety operations related to this world-class event.Reporting to the Director of Safety & Security, this role is responsible for overseeing all aspects of safety, security, risk mitigation, and emergency preparedness for the FIFA FanFest hosted on the PNE festival grounds. The ideal candidate is a collaborative leader with strong project management skills and experience coordinating with law enforcement, emergency services, and key stakeholders. This role will lead all preparedness efforts in close collaboration with the Vancouver Host City Committee and other partners to ensure a coordinated, effective, and integrated safety and security strategy.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as the Manager, Public Safety, your main duties will include: Lead the end-to-end planning, development, and implementation of all safety and security operations for FIFA FanFest at the PNE festival grounds.Serve as the primary liaison between the PNE and key external partners, including the Vancouver Host City Committee, Vancouver Police Department, fire and emergency services, private security providers, and other relevant stakeholders.Collaborate with internal PNE departments to ensure event security plans are integrated with site operations, crowd management, and guest experience strategies.Develop a comprehensive site security plan, including access control, credentialing, surveillance, bag checks, metal detection, and emergency response protocols.Lead and coordinate emergency planning efforts, including scenario planning, tabletop exercises, and communication strategies.Ensure all safety and security protocols meet FIFA, municipal, provincial, and federal safety and risk standards.Oversee the development and delivery of training and briefings for staff and contracted security teams related to emergency procedures, crowd control, and incident response.Conduct and lead risk assessments of all festival venues and ensure appropriate measures are taken to mitigate risks.Manage real-time event safety operations, including incident response, crowd monitoring, and coordination with emergency agencies.Ensure compliance with applicable legislation including the Criminal Code, WorkSafeBC regulations, and internal PNE policies.Support post-event debriefs and contribute to the evaluation and reporting of security and safety performance.Perform all other duties as required. What else? Bachelor’s degree or an equivalent combination of education and experience in safety, security, policy development, or event management.5-7 years of progressive experience in security management, emergency planning, or public safety, ideally within large-scale public events, festivals, or complex organizations.Proven experience developing and executing operational and emergency plans in high-profile, dynamic environments, with strong knowledge of safety standards, emergency response protocols, and risk management best practices.Experience working with police, fire, and emergency services, with a strong understanding of stakeholder coordination at all levels, including government agencies, regulatory bodies, and private contractors.Familiarity with international sporting event safety and security frameworks, regulations, and best practices is considered a strong asset.Demonstrated ability to lead cross-functional teams and manage multi-stakeholder projects.Deep knowledge of risk and crisis management, emergency preparedness, and incident response planning.Strong leadership, communication, and strategic problem-solving skills; ability to remain calm under pressure and make sound decisions during critical situations.Working knowledge of the Criminal Code, local bylaws, and relevant provincial and federal legislation.Must be available to work flexible hours including evenings, weekends, and holidays, particularly during the event period.Successful candidates must undergo a Criminal Record Check. Who are you? A confident and collaborative leader with a passion for public safety and large-scale eventsCalm under pressure with a proactive, solution-focused mindsetSkilled at navigating complex stakeholder relationships across agencies and departmentsExperienced in safety and security planning for festivals or major public eventsStrong communicator and strategic thinker who values teamwork and detailed planningAdaptable, hands-on, and committed to delivering exceptional guest experiencesWell-versed in emergency preparedness, risk management, and operational execution Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $80,000 - $90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Plumbing Technician
Plumbing Technician Harlow, Watford, Enfield, RomfordSalary £32,000 - £36,000 pa37.5 hours per week/ 8-10 hour shifts (days)Role DescriptionThis is a full-time role for an Experienced Plumber covering Romford, Watford, Enfield and Harlow. Responsibilities include but are not limited to: Excellent time management to ensure works are carried out at and within the scheduled timings.Liaising with client/site personnel with regards to work progress/issues & ensuring these are communicated to the office immediately.Ability to work alone and/or project manage/lead a team of engineers.Conduct remedial pre start surveys to identify scope, materials and requirements to deliver in line with budgeted cost – working with sales to prices accuratelyCarry out planned preventative maintenance & remedial / plumbing related tasks for the adequate control of Legionella bacteria; - Temperature monitoring of water services (plant and distribution)- Shower clean / descaling- Water services plant inspection (i.e. cold-water storage tanks, calorifiers etc.)- Thermostatic mixer valve inspection, servicing and installations- Water sampling for microbiological analysis- Clean and disinfection of water systems- Dead Leg removals- Hot & Cold-Water Storage Modifications Revision- Installation of various valve types- Copper and Steel pipework modifications and soldering- Various other plumbing related work on hot and cold-water systems Strong technical knowledge on hot and cold domestic water systemsAbility to look beyond the scope of works to identify potential non-conformances and liaise internally for potential cross/upselling.Support the sales department with generating accurate and cost affective quotes for remedial / plumbing related tasks – taking into account labour and material requirements.Organising appropriate equipment necessary for the tasks in hand, and ensuring all equipment is functional and within calibration limitsIn conjunction with the Stores/Workshop Manager, is responsible for ensuring that all general and specialised equipment is maintained in a serviceable condition. Ensuring that where equipment is unserviceable due to ‘fair wear and tear’ it is replaced, and where deficiencies occur, or damage to equipment occurs through individual negligence/carelessness, the matter is reported to the Head of Surveying for investigation.Arrange travel where necessary, to and from clients’ sitesCarry out assigned tasks in accordance to company method statements and proceduresAll site findings and recommendations to be recorded in full, via the use of a Digital Compliance System.Representing the company and promoting a professional image in the marketplace, as well as setting a good example to others.Ensuring adherence to company procedures.Training other members of the surveying team when required (internal & external).To act in accordance with the Company Code of Conduct (Ref: POL037) at all times when engaged on Company duties, in any capacity and at any location.Although not a budget holder, they are responsible for ensuring that their job is completed within the allotted costs. Essential: City and Guilds NVQ Level 2 Plumbing (at a minimum)At least 2 years’ experience as a qualified plumberMust have a Full UK driving licenceMust be located in commutable distance to Harlow, Enfield, Romford, WatfordExperience in working on both commercial and domestic properties Desirable: Legionella Awareness (City and Guilds accredited is preferred) INDHS ....Read more...
Internal Sales Apprentice
Customer Service & Performance: Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately. Follow up and file quotations issued to check competitiveness and to secure sales. Provide feedback on pricing levels to Managers. Maintain the content and accuracy of sales daybook. Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximise their profitable conversion to orders. Liaise with suppliers on schedules for incoming goods for specific orders. Liaise with the Transport Manager to advise customers of any alterations to delivery schedules. Price comparison with transport company’s boxes/pallets ensuring best rates. Assess best and cheapest method of transport when scanning orders (48hr etc.). Book couriers where required. Check transport invoices, querying any discrepancies/chasing credits/claims. Take on export orders and transport. Enter consignments onto transport system. Enter transport invoices onto transport spreadsheet. Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing. Produce delivery notes and place into system for despatch as required. Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies. Type any linked delivery notes. Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office. With appropriate authority, process sales credit notes similarly to invoicing. Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application. Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures. Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch. Process sales quotations from drafts provided. With appropriate authority, complete monthly petty cash returns. Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy. Maintain required levels of branch stationery, office, and canteen consumables. Maintain branch filing and paperwork systems to meet the parameters required by quality standards. To assist with periodic stock takes where required. Compliance: Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures. To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension. Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full. Any other duty reasonably requested by management. Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours Training Outcome:Full-time employment for the right candidate.Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break. Times to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
L3 Business Administration Apprentice
Administrative Support Maintain and update student records, employer contacts, and career service database, including DBS Prepare and distribute communications, newsletters, and promotional materials for career events. Schedule meetings, appointments, and interviews between students and employers. Support the coordination of career fairs, workshops, and employer engagement activities. Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board. Support with the administration of the UCAS process Take and distribute minutes for team meetings Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities. Manage department email correspondence and filter accordingly to appropriate staff liaise marketing team to gather student good news stories, feedback and other promotional marketing material Customer Service Act as the first point of contact for student and employer enquiries. Provide accurate information about career services, events, and resources. Ensure a welcoming and professional environment for all visitors to the Careers Department. Participate in the promotion of work placement services to students and staff Data & Reporting Track student engagement with career services and produce regular reports. Assist in collecting feedback from students and employers to improve services. Support the monitoring of KPIs and outcomes related to employability and progression. Compliance & Quality Ensure all administrative processes comply with college policies and GDPR regulations. Maintain confidentiality and professionalism in handling sensitive information. Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs. General Duties: To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies. Support in engaging Career Champions to participate in various activities and events. To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College. To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy. To adhere to the College's Single Equality Scheme with respect to staff and students. To comply with and implement the College’s Health and Safety policy. To undertake any other reasonable duties and responsibilities as may be required Training: 1 day per week at Lambeth College Training Outcome:Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management. Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance. Potential Progression roles: Careers Administrator Student Support Officer Apprenticeship Coordinator HR or Recruitment Assistant Office Manager or Team Leader (with experience) Employer Description:South Bank Colleges (SBC) - Part of the LSBU Group South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education. • Rated “Good” by Ofsted (2025) • Courses span sectors such as: o Health & Social Care o Engineering & Robotics o Science & Digital Media o Hospitality, Sport, IT, and more • Strong focus on employability, industry links, and practical skills • Offers progression routes to London South Bank University (LSBU) SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.Working Hours :Monday to Friday 8:30-5pm The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice Administration Assistant
Administration & Customer Service To deal courteously and efficiently with all visitors. Providing refreshments for visitors when required Hotel bookings Placing/monitoring stationery orders Answering the telephone in a professional manner and dealing with enquiries Monitoring machine maintenance General photocopying Responsible for co-ordinating the post Dealing with stationery/stock levels and reordering as and when appropriate Using Microsoft Packages, in particular Word and Excel HR Processing holiday requests Monitoring training matrix and arranging new training Monitoring sick leave/absence Accounts/commercial Processing invoices Inputting financial data and processing invoices. Making credit card payments Purchase orders Stock allocations Daily timesheet inputs Supply chain assistance Operations Assist with setup of Health & Safety files Procore ongoing document management Setup projects on Procore Procore drawing uploads Organise & Manage Files Ensure that the Policies of the company are observed and that good practice is encouraged. This is about particularly in areas of Health & Safety, Equal Opportunities and confidentiality. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development. The requirements to complete the programme are as follows: Attend and be punctual for all induction session, lessons and work-based training/support sessions. Complete all required assignments by the required timeline. Build up your portfolio of evidence on-going Access support from your tutor/assessor as and when required Access support from your tutor/assessor & manager as and when required. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training:You will study at Kirklees college, following either the Business Administrator Level 3 or the Customer Service Practitioner Level 2 The standard you follow will be dependent on experience. Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company. If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship. Customer Service Level 2 - (after 12 months) and for Business Administrator Level 3 (after 18 months), you will gather work-based evidence, putting a portfolio together to prove competence in the required completing the Knowledge, Skilks and behaviours; you will then complete an End Point Assessment, this will involve the following: Showcase/Portfolio - Level 2 and Level 3 Interview - Level 2 and 3 Presentation on Project - Level 3 Knowledge Test - Level 3 Practical Observation - Level 2 and 3 Professional Discussion - Level 2 and 3 You are given 6 hours time off to study each week; you are required to attend classes, face to face and via Teams at Kirklees College in Huddersfield. The study day is a Wednesday for Customer Service and Thursday for Business Level 3.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship programme. There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Bespoke joinery manufacturing and interior fitout specialists.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping,6/12 months working experience ....Read more...
Marketing: Event Planning Intern - Summer 2026
JOB DESCRIPTION Summer 2026 Internship Opportunity! Title: Marketing Intern -Event Planning Summary: Are you ready to kickstart your career with a company that's making a global impact? Carboline is looking for motivated, curious, and driven students to join our team for an unforgettable summer internship experience! This immersive 12-week program (Anticipated: May 18, 2026 - August 7, 2026), offers a unique opportunity to gain valuable experience, build lasting connections, and make a meaningful impact-all before heading back to campus. Step into the world of high-impact event planning with a hands-on internship that puts you at the center of corporate engagement. As the Marketing Corporate Event Planning Intern, you'll work alongside seasoned marketing professionals to help plan and execute internal and external events that leave a lasting impression. From pre-event logistics and attendee coordination to on-site support and communications, you'll play a key role in delivering seamless, memorable experiences. Reporting to the Marketing Communications Manager and collaborating with Carboline's Corporate Event Strategist, you'll gain real-world experience in strategic event execution and brand storytelling. What You'll Gain: Meaningful, hands-on experience working on impactful projects that contribute to Carboline's success. Exposure to cross-functional collaboration and insight into how a global organization operates. Professional development opportunities, including mentorship from experienced leaders. A chance to enhance your skills and apply classroom knowledge in a real-world setting. Participation in team-building activities and a workplace culture that values innovation, integrity, and growth. Minimum Requirements: Currently pursuing a degree in Hospitality Management, Marketing, Communication, or a related field. Available to work 30-40 hours per week from May through August. Strong communication, organization, and interpersonal skills. A proactive, detail-oriented, and passionate attitude and willingness to learn. Preferred: Prior experience with project management tools, Microsoft Office Suite, and event platforms (like Cvent or Eventbrite). Physical Requirements: Primarily office-based with extended computer use (up to 8 hours/day). Students must have housing arrangements in or near St. Louis for the summer, as housing allowance is not provided. Occasional lifting of event materials (up to 25 lbs.) and standing during event execution may be required. Essential Functions: Assist in planning event logistics, including venue scouting, vendor coordination, and catering arrangements. Help create polished event materials-signage, agendas, and attendee communications that make an impact. Manage registration platforms and track RSVPs to ensure smooth attendee experiences. Contribute creative ideas during team meetings to elevate event themes and engagement strategies. Provide hands-on support during events, from setup and guest assistance to breakdown and wrap-up. Collaborate with the Marketing Communications team to promote events across channels. Champion Carboline's commitment to safety and quality by adhering to all relevant policies and procedures. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best ."Apply for this ad Online! ....Read more...
Legal Customer Service Administration Apprentice
The role will include various legal administration duties as well as providing a professional customer service; the aim is to develop and have more responsibility during your apprenticeship. The role will include some of the following areas: General administrative duties including typing correspondence by e-mail and letter To undertake filing, photocopying and distribution of relevant documents. Managing litigation team diary of court dates. Assisting solicitors in progressing cases. After training, preparation and processing of prosecution file. After training, securing the preparation of typed statements, records of taped interviews and full transcripts and processing of audio/video tapes within appropriate time scales. Drafting correspondence and legal documents with a keen eye on detail Answering the telephone in a professional manner and dealing with enquiries Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available. Dealing with various types of correspondence, court documents and third parties. Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times. Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met. Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed. Provide information on disclosure, and be the first line contact in answering and resolving day to day queries Responsible for co-ordinating the post Using Microsoft Packages, in particular Word and Excel Inputting data onto internal systems with a high level of accuracy To deal courteously and efficiently with all visitors and providing refreshments when required As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support appointments. Attend and be punctual for all lessons Complete all required assignments by the required timeline. Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor as and when required Access support from your manager with regards to any evidence requirements or support as and when required. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following either the Customer Service Practitioner Level 2 or the Business Administrator Level 3 (the standard you follow will be dependent on experience). Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company. If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship. You will be required to attend Kirklees College for your studies. Customer Service Level 2 – (after 12 months) and for Business Administrator Level 3 (after 18 months), you will complete an End Point Assessment, this will involve the following: Showcase/Portfolio – Level 2 and Level 3 Interview – Level 2 and 3 Presentation on Project – Level 3 Knowledge Test – Level 3 Practical Observation – Level 2 and 3 Professional Discussion – Level 2 and 3 Training Outcome:After successful employment and completion of the apprenticeship there is a strong possibility of gaining a full-time contract. In addition, after gaining a full time position we are willing support the right candidate to progress within the company, this may be a further training or the opportunity.Employer Description:SolicitorsWorking Hours :Monday - Friday, 9.00am - 5.00pm - 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping ....Read more...
Exams Administration Apprenticeship - J3436
About the Role: You'll work as part of the Management Information Systems (MIS) team, reporting to the Examinations Manager, and play a vital role in supporting the planning, organisation, and delivery of all examination and certification processes in line with awarding body regulations across all campuses. By supporting the Exams Team in providing reliable, high-quality support to both students and colleagues, you will directly contribute to student success, operational excellence, and the College’s reputation for delivering a seamless and supportive assessment experience. Key Responsibilities: Assist in maintaining the examination data regarding exam elements, dates and times within the management information system Supporting the Exams Team in ensuring that student registration date is collected and recorded to ensure students are registered for the appropriate qualification in a timely manner Assisting with processing exam booking requests, arranging exams, scheduling invigilators and maintaining the College examination timetable ensuring that rooms/venues used for exams are suitable Support the Exams team in communicating with curriculum staff, students, and awarding bodies Respond to enquiries from students and staff regarding qualifications, examinations, results and certificates At all times following the City of Bristol College, relevant Awarding Body and JCQ policies, rules and regulations in order to ensure the security of all examination papers and completed exam work Support administrative processes such as data entry, scanning, filing, and certification distribution Helping with providing on-site support to invigilators and students whilst exams are underway Carrying out invigilation as required ensuring exams are conducted appropriately, providing a calm whilst regulated environment to ensure students have the best opportunity Helping with the processing of Exam Access Arrangement requests in accordance with guidelines set out by the JCQ and awarding bodies Working innovatively and creatively to achieve objectives and deliver an outstanding quality customer service What We’re Looking For: A keen interest in administration and supporting education Excellent attention to detail and a methodical approach Strong written and verbal communication skills Good IT skills - confident using Microsoft Office, especially Excel and Outlook A flexible and proactive approach to learning new tasks The ability to work well as part of a team and independently Willingness to learn about awarding body regulations and college processes Why Join Us: Gain valuable, real-world experience in education administration Work within a supportive and inclusive team environment Study towards a recognised Level 3 qualification with dedicated time for off-the-job training Benefit from staff discounts, excellent facilities, and the chance to make a real difference in the lives of learners Training:The apprenticeship standard consists of: Level 3 Business Administration Functional Skills maths and English (If required) Technical competencies Technical knowledge and understanding Underpinning skills, attitudes and behaviours End point assessment The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. End Point Assessment Overview: You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview. Competency is assessed through a combination of methods in the workplace, and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship: Level 2 Functional Skills qualification in English (if applicable) Level 2 Functional Skills qualification in Mathematics (if applicable) Level 2 Functional Skills qualification in Information and Communication Technology (if applicable) The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the MIS or wider college administration teams.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Thursday 9am - 5pm or 8am - 4pm Friday 9am - 4.30pm or 8am - 3.30pm with ½ an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...