As a Business Administrator apprentice, you will:
Greet and support clients in person, by phone and via email
Respond to or forward client enquiries to the appropriate staff member
Book appointments and manage calendars for business advisers
Keep client records up to date using our CRM system
Learn to use Excel and help ensure our audit spreadsheets are accurate and fully populated
Help prepare documents and materials for workshops, events and webinars
Support the team with general office administration (e.g. ordering supplies, filing, printing)
Assist with finance-related admin, such as submitting receipts and invoices to our finance team
Contribute to the planning and delivery of events such as networking sessions and training workshops
Attend internal meetings and take notes or follow up on agreed actions
Learn to use tools like Excel, Word, PowerPoint, Teams and SharePoint effectively
Use software tools to support marketing, communications and programme delivery
Support small internal projects and take ownership of simple tasks with guidance
Help review and improve internal documents, checklists and administrative processes
Training:
Training will be delivered by Oxford Professional Education by attending live online workshops
You will have one day per week allocated for off-the-job training
You will have a allocated trainer who will support from Oxford Professional Education
Training Outcome:After completing the Business Administrator Level 3 Apprenticeship, you could progress into roles such as:
· Business Support Officer or Programme Coordinator
· Executive or Team Assistant
· Data, Finance or CRM Administrator
· Communications or Events Assistant
You may also choose to pursue further training, like a Level 4 apprenticeship, a business-related qualification or certifications in project support, data handling or office management. The skills you gain are useful across many sectors, including education, local government, charities and small businesses.Employer Description:Portobello Business Centre (PBC) is here to make sure you hit your goals. We’re a friendly, not-for-profit social enterprise based in the heart of West London at Morley College, and we’re all about one thing—helping you succeed.
We’ve got everything you need to turn your vision into reality: one-to-one advice, training courses, workshops, consultancy, and even networking opportunities to get you connected with the right people. And when it comes to securing funding? We’re experts—because a little extra cash flow can make all the difference when you’re building your empire!
For over 25 years, we’ve been the go-to hub for start-ups and scale-ups across West London. From market traders to classic car restorers, restauranteurs, children’s entertainers, fashion designers, and artisan food makers—we’ve helped them all launch, grow, and thrive.Working Hours :Monday to Friday, 9:00 AM – 5:00 PM (including a 1-hour lunch break). One day per week will be allocated for off-the-job training as part of the apprenticeship – day to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Proactive,Motivated,Reliable,Understands confidentiality....Read more...
Key responsibilities of the position:
Take a ‘whole company’ perspective to the performance of Building Homes. Changing Lives by positively influencing the business objectives whilst being Passionate, Collaborative and Respectful.
Support and Assist the Technical Manager and team in conducting their duties.
Provide Technical support to the Land and Technical team to assist during feasibility studies.
Partake and assist in Technical site visits, including current, new and potential sites to assist the construction management process.
Assist in the submission of Building Regulations and Warranty applications.
Support and Assist the Sales team with drawing/specification information and support, to ensure the correct and most accurate literature is shared with the customer by the sales team.
Ensure all working and project files are maintained and are up to date in accordance with policy and procedures.
Assist in the preparation of key status reports and updates on all Key Performance Indicators (KPIs) relating to the Technical function.
Communicate with statutory bodies, Local Authorities and external consultants with regards to the satisfactory discharge of Planning Conditions within an agreed time frame.
At all times comply with responsibilities under the Company’s Health and Safety and Environmental and Corporate Responsibility Policies and all other company policies, procedures, and instructions.
Any other duties as reasonably requested.
The overarching purpose for this role is to develop the candidates knowledge, skills and behaviours where applicable to their relevant qualification and professional discipline in line with their career path development plan.Training:Day release is one day per week during the academic term, delivered at our Basford campus.
The course is planned to start Tuesday 9th September. In order to start attending college, the successful candidate needs to have been interviewed, offered the role and started employment before this date.
The duration of the apprenticeship is 2 years.Training Outcome:Potential opportunity for ongoing employment upon successful of the apprenticeship in the following areas:
Technical Coordinator
Engineer
Employer Description:MJ Gleeson PLC has a wealth of experience in construction spanning over one hundred years in both the private and public sectors and working on some iconic schemes across the UK.
We build high-quality affordable homes across the North of England and Midlands. We build safe, sustainable communities, improving the areas in which we build and the lives of the people who live there.
We help our customers to achieve their dream of home ownership, wealth creation, and the benefits of better health and wellbeing that come from living in a modern, energy-efficient home. We now also work in partnership with high-quality Housing Associations and private institutions to develop multi-tenure sites.Working Hours :Monday to Thursday, 8.30am to 5.00pm.
Friday, 8.30am to 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Key Responsibilities:
Act as the first point of contact for student enquiries, offering frontline support to learners and stakeholders
Collaborate with department staff and Learning Area Managers to track learner progress and maintain accurate records
Support the enrolment process and ensure the accuracy of student data
Monitor learner achievement and completion rates, working closely with academic teams
Manage financial processes including invoicing and order tracking
Role to include:
Provide frontline support to learners, handling day-to-day enquiries and acting as the central contact for internal and external stakeholders
Work closely with the Assistant Principal, Learning Area Managers, Team Leaders, Programme Leads, and Tutors to support learner tracking and data management (including learner databases, SLAs, contextualised statements, and marking records)
Process and track enrolment forms and student data
Monitor learner achievement and completions, ensuring accurate recording in collaboration with academic teams
Coordinate financial processes such as invoicing, order processing
Support liaison with external stakeholders, including employers, awarding bodies, and social services
Assist with marketing and promotional activities, including course promotion, events, and updating prospectuses and website content
Support exam bookings and registrations with professional bodies, liaising with the exams office and students
Undertake general office duties such as word processing, photocopying, filing, and handling correspondence
Use college systems (e.g., PowerBi, ProSolution) to complete administrative tasks efficiently
Provide support for promotional events and other departmental initiatives
Training:The apprentice will attend the Filton Campus on a Monday to complete the learning element of their apprenticeship which will be the Level 3 Business Admin Diploma. This will be one block of learning for 10-weeks. The rest of the learning will be ongoing support in the workplace with the apprentice tutor and manager supporting them with the required learning and training to successfully complete their Business Admin Level 3 Apprenticeship Standard. Training Outcome:A Business Administration Level 3 apprenticeship provides a solid foundation for career progression in various directions. It can lead to higher-level apprenticeships, specialised roles such as executive assistant, or project coordinator, and further develop their skills in management, HR, or other business functions. Employer Description:SGS College is praised for its strong teaching quality, excellent mental health and wellbeing support, and effective academic support, as evidenced by high satisfaction ratings in the 2024 National Student Survey (NSS). The college also receives recognition for its outstanding adult provision and personal development, as well as its contribution to meeting regional skills needs, according to Ofsted. Additionally, SGS College is known for its small class sizes, which allow for more personalized attention, and its strong connections with local employers, particularly in apprenticeship programs.
SGS College offers a range of benefits for its employees, including generous annual leave, professional development opportunities, family-friendly policies, and access to various discounts and wellbeing resources. Specifically, staff can expect to receive between 25 and 30 days of annual leave (depending on years of service), extensive professional development support, including a 25% tuition discount for family members, and access to "My Lifestyle" discounted shopping benefits. Additionally, SGS College provides a cycle-to-work scheme, a Technology Salary Sacrifice Scheme, free eye tests, and subsidized on-site catering.Working Hours :Monday to Friday, 8.30am - 4.30pm.
Working in our Filton campus predominantly, occasion home working may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Using our system to:
Book in stock to appropriate locations
Issue dispatch notes for products being shipped to customers
Reviewing planning schedules to make sure all products are available for manufacturing on time
Issuing pick lists for kitting of manufacturing jobs
Confirming jobs have been completed and completing the close procedure
Raising purchase orders as required
Review and maintenance of standard operating procedures for the supply chain function
Picking, packing, labelling and palletising of products for daily dispatch to customers to meet on time delivery and shipping requirements
Daily pick of product for the manufacturing lines, following the agreed plan.
Ensuring the arrangement, rotation and security of stock in line with agreed stock levels and locations
Maintain processes that meet the key measures of the supply chain function with a key focus on Quality, Cost and Delivery to give the right product at the right quality at the right time and cost, every time
Continually review and challenge processes to create a best-in-class warehouse environment with ever improving stock accuracy
Support the Supply Chain lead with planning of manufacturing jobs and ensuring all materials are available
Working to Health and Safety regulations as expected from a warehouse environment
Work as part of a high performing team ensuring processes and documents are followed
Maintaining general 5S principles within both the warehouse and yard to maintain the premises to a high standard at all times
Maintain a high standard of housekeeping and workplace organisation that exudes pride whilst carrying out processes in a safe manner
Participate in training and be motivated to self-develop to a good knowledge and skill level within the supply chain processes
Demonstrate active participation and contribution towards continuous improvements of the supply chain function and embrace changes in working methods to improve productivity and efficiency
Problem solve collaboratively with others, always with the customer in mind
Constructively and positively contribute to company meetings and performance reviews
Demonstrate flexibility and assist other supply chain areas to support the dynamic needs of the business
Behave in line with our values as part of a high performing team delivering excellent customer service
Training:Course overview:
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities
Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Level 2 Functional Skills in maths or English (7 days at college per subject, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English or maths (if required)
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Lots of opportunities across the business for the right person to develop skills in other areas of the business or become a specialist or champion within the supply chain team
Employer Description:Founded over 30 years ago, The Rooflight Co is a successful, employee-owned Cotswolds business with approximately 40 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Physical fitness,Enjoy a challenge,Optimistic....Read more...
Are you passionate about making a difference in the lives of children and families? We are looking for a skilled and dedicated Family Time Team Coordinator to lead a team of Family Time Workers in delivering high-quality, child-focused family time services for children and young people in care or supported under Adoption and Special Guardian Support Plans.
This is a fantastic opportunity for an experienced professional in children’s services who wants to take the next step into a supervisory and strategic role. You’ll be instrumental in shaping safe, nurturing, and effective family time experiences that support positive outcomes for children and families.
Key Responsibilities:
Lead, support, and supervise a team of Family Time Workers to deliver safe and effective contact services.
Oversee referral management using a case management system (LCS), providing rationale and guidance on non-accepted referrals.
Ensure that family time risk assessments and plans are outcome-focused and developed in collaboration with children, families, and professionals.
Provide leadership around safeguarding and escalate concerns appropriately, especially for out-of-hours sessions.
Liaise with service managers and other teams to improve delivery and ensure the service adapts to changing needs.
Support complaint resolution and implement learning from family feedback.
Monitor and report on team performance using dashboards and KPIs.
Manage caseload allocation and ensure timely and compliant documentation of work.
Essential Criteria:
Substantial experience working with children and families in a support or safeguarding setting.
Proven experience working with families who have complex needs.
Strong mentoring, coaching, and supervisory skills.
Knowledge of relevant legislation, including the Children Acts 1989/2004 and Childcare Act 2006.
Ability to assess, plan, and review services effectively.
Competent in using IT systems and producing clear reports.
Desirable Criteria:
NVQ Level 5 or equivalent qualifications/experience.
Experience in project management, resource planning, or budget monitoring.
Experience working with multi-agency partners and delivering training to staff.
Familiarity with models of child development and evidence-based family support interventions.
Additional Requirements:
Ability to travel across the local area, including to family homes and service locations, where public transport may be limited.
Willingness to work flexibly, including occasional evenings and weekends.
Enhanced DBS and barred list check required.
....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health & Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health & Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...