In this role, you will manage day-to-day operations and support key business functions to ensure smooth and efficient business performance. You will also be managing administrative tasks, assist with project coordination, handle scheduling, maintain accurate records, ad ensure effective communication across departments. Furthermore, you will also be responsible for preparing reports, managing office supplies, and helping to implement policies and procedures to improve operational efficiency.
The ideal candidate will be detail-oriented, able to multi-task, and possess excellent organisational and communication skills, contributing to the overall success of the business.Training:
Training will be Monday- Friday.
The apprentice will have 4 days working in the office- Monday -Thursday, and one day at home doing online college. Workplace- 5 Dingle hollow, Oldbury, West Midlands, B69 2DH.
Training Outcome:A Business Administrator can develop a variety of career paths as they gain experience and expertise in the field. Here are some potential career options they can persue later on:
Office Manager
Project Coordinator/Manager
Operations Manager
Human Resources Administrator
Financial Administrator
Executive Assistant
Employer Description:JTJ Constructions is a 2 year established business that specialises in electrics, plumbing and heating and other housing needs.Working Hours :Monday, 9.00am - 5.00pm.
Tuesday, 9.00am - 5.00pm.
Wednesday, 9.00am - 5.00pm.
Thursday, 9.00am - 5.00pm.
Friday- College work.
No work on weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Monday - Sunday. 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
1. Undertake administrative tasks, such as photocopying, processing mail, maintaining filing systems, archives and resource libraries and updating information.
2.Use of Microsoft applications such as Outlook, Word and Excel.
3. Answering the telephone and liaising with staff, clients and other agencies to assist in the delivery of services.
4.Produce correspondence and reports from written documents.
5.Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary.
6.Liaise with staff, clients, and other agencies, to share information where appropriate, ensuring that council procedures are properly followed.
7.Minute, produce and distribute accurate records of meetings.
8. Administer financial processes, including processing invoices.
9.Order and maintain stocks of relevant stationery and forms, with the agreement of the Office Supervisor.
10. Learn to contribute to the organisation of an event
11.Learn how to develop a presentation
12.Learn how to answer and resolve an issue for staff, customers or other agencies.
13. Learn to manage professional development and prioritisation of workload to include training time required to achieve relevant apprenticeship qualification.
Training:
Day-release training will take place at Burnley College on a weekly basis
Training Outcome:On successful completion of this course you may progress to a Higher Level Apprenticeship such as level 4 Project Management (job role dependent) or the opportunity to progress onto a Degree Apprenticeship or a range of other Degree courses. Careers that this course may lead to include Business Management, Administration Team Leader / Coordinator roles, Senior support roles and Events Management.Employer Description:As a commercial catering equipment supplier, we have over twenty five years experience in the design and manufacture of top quality stainless steel equipment together with associated air control systems for commercial kitchens, manufactured to exacting standards.Working Hours :8.00am – 4.30pm, Monday to Friday with a half hour unpaid break.Skills: Communication skills,Organisation skills,Administrative skills....Read more...
Key Responsibilities:
Assist with general office tasks such as filing, data entry, and record keeping
Answer and direct phone calls, take messages and manage communications
Greet visitors and assist with inquiries, demonstrating excellent customer service
Support the preparation and organisation of documents
Maintain office supplies inventory and place orders when necessary
Assist in scheduling meetings, appointments, and events
Help with mail distribution and the management of incoming and outgoing correspondence
Participate in projects and meetings, taking notes and following up on action items
Collaborate with team members to enhance office efficiency and productivity
Training:You will complete you Business and Level 3 standard and you Functional Skills in maths and English.
You will attend a monthly class at Chiltern Training Ltd in the Reading town centre.Training Outcome:Beginning as an apprentice administrator can serve as a solid foundation for a successful career in administration and office management. Here's a typical career progression path that one might take starting from this position:
Senior Administrator
Office Manager
Executive Assistant
Project Coordinator/Manager
Operations Manage
Director of Administration/Chief Operating Officer
Employer Description:SwimExpert, is the UKs leading swimming improvement service. We offer private swimming lessons guaranteed to improve your swimming technique!
Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve.
Swim Expert teach swimmers of all ages, from 2 years to over 70 years (you’re never too old to learn). Our client's abilities range from hydrophobic beginners who want to conquer their fear and gain water confidence, to national standard competition swimmers and international triathletes who want to tweak their technique. We have accomplished instructors who have experience with all abilities, and many years of swimming teaching, and swimming themselves to help you achieve your goals.Working Hours :You will work full time Monday-Friday 9am-5pm, shifts may vary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role will report to the internal project coordinator/Office Manager with an overall responsibility for performance and require liaison with all individuals within the company at different levels under line manager guidance.
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
· Proactively assisting with the smooth running of the office.
· Management and distribution of incoming and outgoing post
· Greeting any visitors to the office in a professional manger and provide refreshments where appropriate.
· Answering incoming phone calls, directing and taking messages where required.
· Data entry of information into excel spreadsheets, CRM system and others.
· Administration of training materials.
· Preparation of reports and management plans for clients, including proof reading.
· Provide general administrative support to colleagues, such as photocopying, faxing, and filing.
· Maintain cloud based (SharePoint) records.
· Assistance with marketing to include events, campaigns, website, social media, etc.
· Collaborate with team members on special projects or initiatives as needed.
· Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.Training:You will have an assigned Educator from Heart Of England Training who you will meet with monthly via teams.
Business administrator L3 Apprenticeship Standard
Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Elemental Consulting Group provides a number of energy and carbon management-based services to clients within the commercial and industrial sectors. Our services assist companies in the reduction of energy costs and reduction of carbon emissions.Working Hours :Monday - Friday 9 - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Non judgemental....Read more...
