Production Manager Jobs Found 282 Jobs, Page 12 of 12 Pages Sort by:
Apprentice Estimator (Higher Apprentice)
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects. Our Property Services business revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. We are looking for an Apprentice to join the Estimating team who calculate how much construction projects will cost, taking into account labour, material and equipment requirements. They will negotiate with suppliers and gain quotes from subcontractors and use this information to compile detailed cost proposals. Some of your key responsibilities will include: Assisting with the preparation, production, distribution and analysis of subcontractor/supplier/consultant enquiries and returns, ensuring all appropriate information is included and reviewed. Sending tender enquiries to supply chain partners in a timely manner. Undertaking and assisting with the comparisons of supply chain quotations. Preparing accurate take-offs from bid drawings. Assisting with compiling and presenting statistical data for pricing/bid analysis. Assisting with site measurements for different trade packages. Assisting the Estimator in the construction of accurate, competitive and timely bid submissions. Developing understanding and application of the use of company systems including Conquest Estimating/take-off software packages. Filing and distribute documents and drawings. Assisting with the preparation of Tender Summary documents. Learning and understanding the tender process from initial enquiry to handover. Assisting with administrative functions of the Estimating department. Developing understanding of construction methods and materials and their application. Training:As an Apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll be inspired and stretched professionally, but fully supported by an expert network of colleagues, as you work to build the foundations for a career within United Living, and the construction industry. As part of your Apprenticeship, you will be enrolled onto the Level 4 Construction Quantity Surveying Technician Apprenticeship, which will be delivered by our training partner the University of Westminster. The programme is two years long and you will attend campus one day per week to study towards your qualification. You will be fully supported through a variety of methods such as lectures, learning materials, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Upon successful completion of your apprenticeship you will be awarded a Level 4 Construction Quantity Surveying Technician Apprenticeship, a Certificate of Higher Education (CertHE) in Quantity Surveying and Commercial Management, and will automatically qualify for TechCIOB-L4 professional accreditation. You will then progress to the Level 6 Construction Quantity Surveyor Degree Apprenticeship programme.Training Outcome: Upon successful completion of the L4 Construction Quantity Surveying Technician, you will progress to the L6 Construction Quantity Surveying (Degree) Apprenticeship. Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day. We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :Monday - Friday, office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working ....Read more...
Bott Ltd (Bude) - Level 3 Machining Technician Apprenticeship
Bott Ltd have sites in Cornwall, Leicestershire and Scotland and employ over 400 people in the UK. We invest in advanced machinery (Salvangnini, Amada) and seek out opportunities to reduce our carbon footprint, whilst our streamlined production flow allows us to deliver on-time. We are proud to be a family business and work as a team, so all our employees feel a sense of inclusion, support and belonging. There is a great team in Bude and the Apprentices are made to feel welcome and supported through their learning journey with us. We are looking for several Level 3 Engineering Apprentices based in Bude. This is a learning role leading to becoming a skilled engineer (CNC,Machining/Fabrication/Welding/Design) after completion of formal and practical training both at college and at bott. We are looking for Apprentices that will be committed to the job and have a passion for engineering. You will need to have a positive and enthusiastic attitude and a willingness to learn. We have a number of qualified apprentices within our current team who have progressed through the business and hold roles such as Supervisor, Design Technician, Engineering Manager, etc. so joining bott as an Apprentice is also the start of a rewarding career with the company. The main duties of the role will be: Observing, learning and understanding a wide range of engineering skills and processes while under the instruction of skilled technical staff. To be able to demonstrate these skills and processes as the training period progresses by working independently or with a team, to undertake tasks as instructed and increasing overall contribution to the department. To undertake and successfully complete suitable courses throughout the training period, achieving the academic grades and practical skills in order to progress successfully with a potential to go on to complete a Level 4 or or degree level apprenticeship. Learning and understanding the importance of Health and safety within the workplace. To develop the skills to construct or modify products from verbal instructions and drawings. To learn how to maintain workshop equipment and to keep it in good repair. To maintain a logbook over the duration of the apprenticeship period, recording projects that have been undertaken and the skills learned. You will be a team player and have the ability to work using your own initiative. A positive outlook and ‘can do’ approach to tasks is essential. Benefits of working for Bott Ltd: Basic hours Day Shift: Mon to Thurs 08.00 to 16.30. Fri 08.00 to 15.30Evening Shift: Mon to Thurs 16:00 to 00:00. Fri 15:30 to 23:0030 minutes unpaid lunch break each day Contributory Pension Scheme 34 days annual leave (includes 8 days statutory bank holidays) Profit Share Scheme (after qualifying period) Life Assurance Scheme (after qualifying period) Pension Scheme (if applicable) Employee Assistance Programme Free car parking Investment in our employees through learning and development Flexible and family friendly policies Training: The Apprentice will be based onsite at our manufacturing facility in Bude however there will be day release when the Apprentice will attend Petroc College, Barnstaple. Training Outcome:At Bott Ltd, we have many qualified apprentices who have now taken on Team Leader, Supervisory, Managerial roles or have taken their career into R&D or Design roles. Being a large employer, there are opportunities for progression.Employer Description:At bott, we manufacture high quality workspace solutions. Bott Ltd is a market leader in our workspace ad vehicle conversions and we take great pride in the products we manufacture and the service offered to customers. We have sites in Cornwall, Leicestershire and Scotland and employ over 450 people in the UK. We are proud to be part of a Group company but have the 'family business ethos' very much alive & work as a team, so all our employees feel a sense of inclusion, support and belonging.Working Hours :Monday to Thursday 8am to 4.30pm / Friday 8am to 3.30pm - Day Shift Monday to Thursday 4pm to 12am / Friday 3.30pm to 11pm - Late ShiftSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Level 3 Advanced Apprentice Manufacturing: Tool Maker and Tool & Die Maintenance Technician
This exciting programme is designed to help you build practical skills, deepen your technical knowledge, and develop key workplace behaviours like teamwork and problem-solving. For this apprenticeship you will be based in our Press shop team at our Solihull Plant. Solihull Plant Solihull is at the forefront of UK automotive manufacturing: a fast-paced environment delivering modern luxury for our customers and offering fantastic opportunities for learning and growth. As a toolmaker apprentice you will join us in our Stampings team. Toolmaking Vehicle production starts in our Press Shop where innovation, continuous improvements & problem solving are at the heart of everything that we do. Here in the Press Shop we manufacture all of JLR's Body Panels using state of the art Press Servo Press lines. As a Toolmaker, you will have the opportunity to learn the art die maintenance techniques in world class facilities. Your initial training will teach you the basics of Bench Fitting, Manual Machining & CNC machining. You will develop your skills learning how sheet metal is Stretched, Formed and Cut within an Automated Press Line that can produce 1,000 parts an hour. In this role you will be a critical member of our Die Maintenance Team, performing Planned Maintenance, Quality Improvements, Performance Increases and Engineering Changes. This is a highly skilled hands-on role which requires attention to detail and good problem-solving skills. This is an incredible opportunity and the start of your career at an exciting time for JLR Training:During your apprenticeship, you’ll spend a significant portion of your first year at Make UK based in Aston, Birmingham (B6 7EU). Your typical hours at the training provider will be from 8:00 AM to 4:30PM Monday – Thursday and reduced hours on Friday's; you will receive a confirmed timetable upon joining us. Here you’ll be assigned an Industrial Training Manager (ITM) and a JLR early careers cohort leader to support you throughout your apprenticeship journey. Year 1 – Foundation Phase In your first year, you'll focus on building your foundational knowledge of engineering and essential workplace competencies to ensure safety. You’ll spend time in workshops developing practical skills such as welding, electrical installation, milling, and fault finding. You’ll also take part in regular plant placements where you’ll have the opportunity to apply these newly acquired skills in a real-world environment. You’ll also begin studying your Level 3 BTEC qualification. Year 2 – Academic Knowledge and Skills Development In your second year, you’ll divide your time between your workplace and your training provider, spending four days on plant and one day at Make UK each week. During this time, you’ll continue your Level 3 BTEC qualification and put your academic knowledge into action while working on site. Year 3 – Academic Knowledge and Competence Development In your third year you will be developing your skills in plant and continue working towards your BTEC qualification, focusing on developing your skills beyond the basics and working on real-world projects on-site at JLR. Year 4 – Continuation of Competence Development and End Point Assessment In your final year, you’ll complete your apprenticeship and prepare for your End Point Assessment, supported every step of the way by your Early Careers Cohort Leader and ITM. This will consist of a technical interview including an opportunity to showcase your portfolio of the work you have undertaken at JLR. Please note the delivery structure may be subject to change and will be confirmed upon joining us.Training Outcome:Upon completion of the apprenticeship, you will move into a substantive position within the business.Employer Description:LIVE THE EXCEPTIONAL WITH SOUL We are the proud creators. The curious minds. Inspired to create unique vehicles, to realise our vision of modern luxury. We work as one. Shaping the future. Motivated by a love for our customer. United by a deep admiration for each other. Our sense of integrity and our spirit of excellent empowers us. Our ambition to grow. Our passion to chart new landscapes of innovation, encourages us to dream. It’s what drives us. To be visionaries. To be creators.Working Hours :Monday to Friday. Working hours to be confirmed.Skills: Interest in manufacturing ....Read more...
Test Manager – Automation and Manual
Job Description: Our client, an esteemed wealth management firm, are seeking a Test Manager to join their team on a permanent basis. The successful candidate will ensure developed features meet quality and reliability standards before being released to the business and assume responsibility for creating and managing a thorough testing strategy. As the business continues to evolve, you will help shape the automation roadmap and work with the business to provide expertise on best practises. Essential Skills/Experience: In-depth understanding of both manual and automated testing practices. Ability to define a testing maturity roadmap, outlining the path from manual acceptance testing to fully automated testing processes. Excellent verbal and written communication skills, enabling clear articulation of testing processes, progress, and issues to both technical and non-technical audiences. Proficient in setting up, running, and maintaining automated regression tests Demonstrated ability to evolve testing processes and documentation as technologies and business needs change. Ability to assess and mitigate risk by prioritizing testing efforts and focusing on the most critical areas of the product. Capable of diagnosing complex issues, identifying root causes, and implementing effective corrective actions. Core Responsibilities: Develop and communicate a clear roadmap outlining how the organization will progress from predominantly manual testing to a robust, automated testing framework. Set realistic milestones and success criteria for each stage of maturity. Conduct thorough acceptance testing for newly developed features, ensuring defects are identified and resolved before features are handed over to the business. Reduce manual testing time by a measurable percentage, freeing capacity for exploratory and acceptance testing. Build strong relationships with Development, DevOps, and Product teams, ensuring testing requirements and processes are well understood and integrated into the development lifecycle. Establish regular feedback loops to continuously refine testing strategies based on stakeholder input. Define and track key testing metrics (e.g., test coverage, defect detection rate, mean time to resolution), making data-driven decisions to improve overall quality. Implement a reporting mechanism to provide real-time visibility into testing progress and outcomes. Achieve a high level of defect detection accuracy, reducing the likelihood of production issues. Ensure releases are consistently delivered on time with fewer critical issues, leading to increased stakeholder confidence in the product. Regularly evaluate and update testing practices, tools, and documentation to align with best practices and emerging industry standards. Foster a culture of continuous improvement, encouraging the team to propose and adopt new ideas to drive efficiency and quality. Lead the design and deployment of automated regression testing solutions suggesting and using tools such as Selenium, in partnership with Development and DevOps teams. Continuously refine testing processes to support rapid yet reliable release cycles. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 15965 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Customer Service & Sales Apprenticeship at CMT Group
Efficient handling, and processing of customers’ orders received by telephone, email, and quote converting via the IAMs/ASMs, including overseeing the entire order process through to delivery, to ensure full customer satisfaction. Making calls to customers to keep them informed of the anticipated delivery date/s of their order/s. Making calls to customers and assisting them with alternative product choices when a specific item is out of stock. Contacting customers to obtain missing information, and to answer queries. Maintain and update sales, and customer records. Communicate important feedback from customers to the relevant department internally. Arranging for special items, and direct deliveries to be ordered, and codes for those items to be produced. Assist customers with transport options, and costs, including VIP orders when required. Supporting the appointed IAM, and ensuring all orders received are processed daily, and customers are informed by telephone/email of the delivery date of their order/s, including any other administrative tasks, if requested. Check all open orders specific to your appointed IAM and keep them updated with delivery dates. Check the goods in system daily to review dates for incoming products, and liaise with the operations co-ordinator on specials, works orders, and to ensure you are fully up to date on sales order delivery dates. Support the Customer Service manager with any projects or tasks required. Proactively assisting the IAM’s with order processing, calling customers, and following up on emails. Get a full understanding on all other aspects of sales administration, customer services, manufacturing, including print, embroidery and signs, to enable you to fully support and advise, in any capacity, across the team. Build solid relationships with customers, and actively promote and upsell items. Stay up to date with new products introduced. Attend weekly team meetings, contributing, and possibly assisting with the production of reports. Completion of customer service queries (CMQ’s) through to effective resolution, including providing replacements due to damages, initiating credits, arranging returns, liaising with the warehouse on miss picks and the transport department on delivery errors. Managing and setting up works orders for clothing, signs and other manufacturing items. Scheduling the works order planner by liaising with warehouse and the wider CS team to ensure priorities are matched with resource available. Specific vacancy requirements: Proven experience within Sales administration, Sales support, and/or Customer Services. Hands on experience with CRM software and MS Office (Microsoft Excel in particular) Understanding of sales performance metrics. Excellent organisational and multitasking skills. A team player with high level of dedication. Ability to work under strict deadlines in a fast-paced environment. Exceptional interpersonal and customer service skills. Familiarity with sales reports and sales records. Excellent written and verbal communication skills. Excellent organisational and time management skills. Strong attention to detail and accuracy. Ability to work independently and collaboratively in a team. Ability to prioritise tasks and work under pressure. Knowledge of Order Works would be advantageous, but not necessary, as full training will be provided. Experience of picking orders although training will be provided. Training:The successful candidate will obtain a Level 3 Customer Service & Sales Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship. Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am till 5pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Sales experience,Admin experience,Microsoft Skills,Reliable and Flexible ....Read more...
Level 3 Advanced Apprentice Manufacturing: Mechatronics Maintenance Technician - West Midlands
This exciting programme is designed to help you build practical skills, deepen your technical knowledge, and develop key workplace behaviours like teamwork and problem-solving. For this apprenticeship you will be based in our Solihull Plant in our Plant Maintenance or Site Services teams or based in our team at the Logistics Operations Centre (LOC). Solihull Plant - Maintenance Solihull is at the forefront of UK automotive manufacturing: a fast-paced environment delivering modern luxury for our customers and offering fantastic opportunities for learning and growth. As an apprentice you will join us in either our Solihull Plant Maintenance team or our Site Services team. Our maintenance teams are responsible for the ongoing monitoring, maintenance and control of all equipment used in the manufacturing process, as well as driving process and facility improvements. Apprentices will provide valuable support for preventative or reactive maintenance across our technology areas: Trim and Final, Paint or Body, focusing on robotics, problem solving, smart automation, predictive maintenance and analytics. Solihull Plant - Site Services Our aim is to provide a single point focus for Solihull site with local authorities, statutory bodies and local resident groups, whilst assisting with the Solihull site strategy in conjunction with Global Manufacturing Engineering (GME) & Future Site Strategy. We are responsible for the running and maintenance on all the Sites core plant facilities and landlord services including utilities, critical production facilities, building fabric, roadways and parking facilities. Our site will present you with opportunities in a wide range of disciplines from electrical, mechanical or plumbing to name a few. As an apprentice working within our site services team, you will get involved in a range of activities such as electrical installation and fault finding, working on gas, heating and pipefitting or working on repairs. Logistics Operations Centre (LOC) The Logistics Operations Centre (LOC) is an award-winning state of the art automated warehousing facility supporting just in time parts delivery for our manufacturing sites. We offer a modern luxury workplace with fantastic opportunities for learning and growth. Our maintenance teams are responsible for the ongoing monitoring, maintenance and control of all equipment used in the automated logistics storage and retrieval process, as well as driving process and facility improvements. Apprentices will provide valuable support for preventative or reactive maintenance across the site for equipment such as conveyers, lifts, monorail and automated storage and retrieval system (ASRS). Also, as an apprentice working in the LOC you will such as electrical installation and fault finding, working on gas, heating and pipefitting or working on repairs as part of the building services element of the role. Training:During your apprenticeship, you’ll spend a significant portion of your first year at Make UK based in Aston, Birmingham (B6 7EU). Your typical hours at the training provider will be from 8:00 AM to 4:30PM Monday – Thursday and reduced hours on Fridays; you will receive a confirmed timetable upon joining us. Here you’ll be assigned an Industrial Training Manager (ITM) and a JLR early careers cohort leader to support you throughout your apprenticeship journey. Year 1 – Foundation Phase In your first year, you'll focus on building your foundational knowledge of engineering and essential workplace competencies to ensure safety. You’ll spend time in workshops developing practical skills such as welding, electrical installation, milling, and fault finding. You’ll also take part in regular plant placements where you’ll have the opportunity to apply these newly acquired skills in a real-world environment. You’ll also begin studying your Level 3 BTEC qualification. Year 2 – Academic Knowledge and Skills Development In your second year, you’ll divide your time between your workplace and your training provider, spending four days on plant and one day at Make UK each week. During this time, you’ll continue your Level 3 BTEC qualification and put your academic knowledge into action while working on site. Year 3 – Academic Knowledge and Competence Development In your third year you will be developing your skills in plant and continue working towards your BTEC qualification, focusing on developing your skills beyond the basics and working on real-world projects on-site at JLR. Year 4 – Continuation of Competence Development and End Point Assessment In your final year, you’ll complete your apprenticeship and prepare for your End Point Assessment, supported every step of the way by your Early Careers Cohort Leader. Please note the delivery structure may be subject to change and will be confirmed upon joining us.Training Outcome:Upon completion of the apprenticeship, you will move into a substantive position within the business.Employer Description:LIVE THE EXCEPTIONAL WITH SOUL We are the proud creators. The curious minds. Inspired to create unique vehicles, to realise our vision of modern luxury. We work as one. Shaping the future. Motivated by a love for our customer. United by a deep admiration for each other. Our sense of integrity and our spirit of excellent empowers us. Our ambition to grow. Our passion to chart new landscapes of innovation, encourages us to dream. It’s what drives us. To be visionaries. To be creators.Working Hours :Monday to Friday. Working hours to be confirmed.Skills: Interest in manufacturing ....Read more...
Apprentice Exams and MIS Customer Service Administrator
Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours / Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation – dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome: There may be an opportunity of a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment .Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...