Answering telephone calls
Meeting and greeting clients
Franking letters
Organising appointments through a diary system
Filing and archiving of documents
Assistance at times of audio typing letters and forms on a case management system
Plus any ad hoc duties
Training:
Remote learning
6 hours a week off-the-job learning
Training Outcome:Full-time position on completion of the apprenticeship.Employer Description:The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Join us as a Level 3 Digital Support Apprentice and play a key role in driving digital excellence across our organisation.
In this role, you will:
Become a digital champion, helping colleagues get the best from our systems and tools
Troubleshoot technical issues and provide clear, confident support
Enhance the use of our internal case management system to improve efficiency
Support the rollout of new technologies, including AI platforms such as Copilot and ChatGPT
Help introduce structured, effective approaches to digital adoption and learning
Contribute to building a more digitally confident and capable workforce
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter, working towards the qualification, along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online on TDM's Virtual Learning Platform.
You will have a designated mentor in the workplace to support your learning, and at the end of the programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge modules will include:
Digital Technologies
Data Management and Information Systems
Security Applications Technicians
Training Outcome:Opportunity to build a career within a successful professional organisation. Consideration will be given to progression onto a higher-level or degree apprenticeship programme for the right candidate. Employer Description:Bradley Haynes Law is a trusted, communityfocused firm of solicitors based in Worcester, providing clear, professional legal advice for both businesses and individuals. Their services span commercial law, property, family matters, immigration, wills and probate, dispute resolution, and more, with an emphasis on approachability, expertise, and supporting the local community. Working Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Ability to follow processes,Interest in emerging AI tools....Read more...
Administrator (Financial Services)
Location: St HelensHours: 9.30am - 4.30pmFull-time | Permanent A well-established and highly respected financial planning firm is seeking an experienced Financial/Technical Administrator to support advisers in delivering high-quality ongoing and new business administrative support.This is an excellent opportunity for a technically strong administrator who enjoys managing cases end-to-end, thrives in a structured regulatory environment, and takes pride in delivering accurate, compliant work.
The Role
You will play a key role in supporting advisers by:
Managing ongoing advice cases from start to completion
Preparing and issuing compliant advice documentation within agreed service standards
Producing detailed client meeting notes, including complex cases (drawdown, decumulation, trusts)
Supporting fund switches, top-ups, new business submissions and annual reviews
Completing projections and technical calculations to assist adviser recommendations
Processing specialist cases including death claims, probate-related documentation, ITS, VCT and Long-Term Care cases
Tracking pipeline business and ensuring smooth workflow management
Maintaining accurate, compliant client records in line with FCA requirements
You will work closely with advisers, paraplanners and fellow administrators to ensure seamless client service and continuity.
About You
We’re looking for someone who has:
Experience within FCA-regulated financial services (Desirable)
Strong technical understanding of ongoing advice and regulated documentation
High attention to detail and excellent organisational skills
The ability to manage multiple cases and deadlines efficiently
Confidence in producing detailed, accurate written documentation
A proactive and collaborative approach
What’s on Offer
A supportive and professional team environment
Clear processes and structured workflows
Opportunities for ongoing development and accreditation
A stable, growing business with strong compliance standards
Hybrid working arrangements
If you are an experienced Financial Services Administrator looking to join a forward-thinking firm where quality and compliance truly matter, we would love to hear from you. Apply confidentially today to learn more.
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