Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to Porsche Centre Portsmouth, located on Lakeside Business Park, Western Road in Portsmouth.
Our established dealership facilitates the sales of new Porsche cars and Approved Pre-Owned cars, servicing, repairs, MOTs, plus parts and accessories.
Our Centre has an experienced team renowned for their first-class customer service. All our Pre-Owned Porsche models are carefully selected by our dedicated used car buyer. Whether you are looking for a new Porsche or an Approved Pre-Owned model, our team will be able to support you in your decision with expert guidance and tailored customer support.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
As an apprentice working for our CLAAS MANNS dealership in Norfolk, you will:
Work on the full range of CLAAS machines, alongside complimentary products from the dealer’s franchises
Assist with the servicing of agricultural machinery
Assist with pre delivery inspections on new machines
Assist with the diagnosis and repair of complex faults in agricultural machinery
Participate in off the job learning
Keep the workplace clean and tidy
Training:
Level 2 Apprenticeship Standard
Attend the CLAAS Academy in Bury St Edmunds for block training over the 2-year apprenticeship programme along with participating in virtual learning when instructed
Training Outcome:
On successful completion of the apprenticeship programme, you will have the opportunity to progress onto the Level 3 Apprenticeship Programme. Post apprenticeship you will be offered structured career progression and enjoy career longevity with our continuous training programme within the CLAAS Academy
Employer Description:MANNS is part of the CLAAS global agricultural machinery business, and we sell and service a comprehensive range of high- quality harvesting equipment and tractors. Employing over 100 staff, MANNS provide a complete service for their customers from Machinery Sales through to After Sales, Service, Parts supply and Finance support from CLAAS Finance.Working Hours :Monday to Friday 8.00am- 4.00pm.
Due to the nature of our industry, you will be required to work overtime as demand dictates; this is extensive especially during the harvest period (Please note, under 18s hours are restricted to 40 per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative....Read more...
Work with the Business Development team to match potential candidates or applicants to customer job vacancies
Advertise apprentice vacancies on the Apprenticeship Service, company website, and social media channels, and record on the company’s CRM system KulaHub
Carry out matching criteria of apprentice applicants, then arranging virtual pre-screening interviews with colleagues
Conduct pre-screening interview with candidates, determining suitability for employer vacancies and the apprenticeship programme
Take a lead role in the company’s careers function; providing information, advice and guidance to schools, learners and parents & guardians, and be the main point of contact
Use of the Learner Record Service to confirm candidates’ qualifications
Forward candidate CVs to employers, and arranging interviews as required
Provide feedback to candidates after employer interview
Invite successful candidates for induction at Access, and liaise with the employer to confirm an employment start date
Liaise with employers on raising repeat vacancies and completing amendments, advising on current wages rates etc.
Maintain open and closed vacancies in the Apprenticeship Service and KulaHub
Support managers with performance reporting and ad-hoc reports when required
Support with marketing and sales activity where required, including attending school and network events
Liaise with the MIS/Claims team to collate and update learner evidence packs, requesting missing items where appropriate
Complete a formal qualification in Information, Advice and Guidance
Provide hospitality for visitors and learners attending training courses
General reception / administration dutiesMaintenance of archiving processes
Training:HR Support Level 3 Standard.Training Outcome:The successful candidate will be enroled into the Level 3 HR Support apprenticeship to support their development and will have excellent opportunities to progress in their role.Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people, helping 1000s of individuals to gain employment and start successful careers, or upskill within existing roles.Working Hours :36.5 hours per week. Monday -Thursday between 9.00am to 5:00pm and 9.00am to 4.00pm Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Confident telephone manner,Time Keeping....Read more...
Stakeholder engagement including working with parents, Ofsted and local authorities.
Project management
Dealing with Nursery orders and purchasing
Early Years policies and procedures
Processing payments and fees
Early Years business fundamentals
Offering Early Years advice, guidance and support
Parent visits and show arounds
Understanding and supporting Early Years regulations
Co-ordinating parents enquiries and generating sales
Training:The Level 3 is a recognised NCFE standard and provides you with a dedicated tutor who will meet with you monthly to offer information, advice and training guidance. For the rest of the time, you will be working at your Early Years setting getting hands-on experience within your role.
Your programme is delivered through a blended learning approach via work experience, 121 coaching and mentoring and self-studying.Training Outcome:
Team Leader / Supervisor Level 3 Apprenticeship
Employer Description:Tops Musgrove Nursery is a 122 place Day Nursery & Pre-School situated in Musgrove, Taunton. The nursery run several extra-curricular activities including Tops Forest School, cooking school, Boogie Mites, yoga, toothbrushing, Football fun and much more!Working Hours :Monday to Friday, between 6am to 8pm, shifts. No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
As part of your role, you will:
Greet customers and answer incoming calls
Request and collate client information
Manage pre and post-sales documentation
Liaise with clients and providers, where necessary
Update the client management system to ensure records are accurate and complete
Support the Practice Director, as required
Training:Financial Services Administrator Level 3 Apprenticeship Standard:
Your apprenticeship will be delivered at your place of work
You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues
Training Outcome:
After the apprenticeship, you will be able to move to a more senior role within the organisation and complete additional professional qualifications
Employer Description:With over 100 years’ combined experience, we’ve built a strong company-wide ethos focused on helping clients establish clear and realistic wealth management strategies. We make sure to turn the grey areas of financial planning into plain black and white.
To us, a client is more than just a client, that’s why we go above and beyond whenever we can, and we make sure to pull no punches when it comes to giving the right advice for our customers.
Our principled approach to financial planning has helped us to forge lasting relationships with our clients. We’re often referred to as friendly, professional and honest and we make sure to uphold these values in everything we do.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental,Honesty,Reliable....Read more...
Year 1- Training Centre- Hands on experience and training in engineering at Hereford and Worcestershire Group Training Association awarded 'Outstanding' by OFSTED.
Years 2, 3 and 4 - In Company - Experience the full range of AMADA engineering activities:
Refurbishment of pre-owned machines, Maintenance and Service, Machine Sales Consultancy and Software demonstrations to customers
4 days on the job training consist of:
Year 2 - Rotation around minimum of 3 Engineering departments to gain a basic understanding of engineering and to determine the apprentice’s skills. Duties will include but not limited to stripping down and refurbishing laser, press brake and punch machinery; developing time studies; assisting with training of customers on our machine software
Year 3 and 4 - Final placement to expand knowledge and develop portfolio work. Depending on skills and the business need this will either be the mechatronics or technical support pathway. Focus in both these pathways will involve more customer facing duties including site visitors with mentor engineers. We believe that “on the job “training is key to developing staff.
Our Apprentices are highly valued members of our team; making a genuine contribution to AMADA’s business success. We firmly believe in developing our talent of the future from within Amada
*****Fully funded education to HNC in Engineering*****Training:Formal training is delivered at HWGTA, HWGTA located in Worcester (WR4 9GN):
Years 1/2 is a combination of off the job training at HWGTA Training Centre as well as training on site with your employer. This includes 29-42 weeks within the training Centre plus 1 day per week in a classroom setting to cover practical and theory aspects and complete EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge
Years 3/4 based full-time in company developing skills in preparation for the end point assessment to gain your Mechatronics Maintenance Technician Level 3 qualification
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment
Additional training for functional skills in English and maths will be undertaken if needed
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme
Training Outcome:Excellent prospects and progression including the possibilities of training and overseas travel.Employer Description:Amada Group is an international market leading manufacturer, providing a complete solution of machines, tools, software, service, parts and finance for our customers.
Amada UK, based in Kidderminster has in excess of 16 years experience of employing apprentices.Working Hours :Monday - Friday 08:30 - 17:00 including 1-hour unpaid lunchSkills: Communication skills,Attention to detail,Team working,Strong work ethic,Flexible attitude,Smart and professional,Enthusiasm & Self-motivated....Read more...
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.
Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out check and maintenance.
Repairing and replacing faulty parts.
Developing an understanding of workshop equipment.
Advising the service receptionists about required repairs.
Producing time estimates.
Maintaining repair and service records.
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification.
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.
Employer Description:Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday- Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries.
Greet customers in a professional and courteous manner, ensuring a positive service experience.
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times.
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers.
Coordinate with the parts department to ensure timely availability of required components for service appointments.
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections.
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions.
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately.
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers.
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness.
To assist the parts department at busy times.
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard.
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification.
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules.
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.
Employer Description:Our fifth location and the first Motorvogue location in Suffolk, Motorvogue Bury St Edmunds opened in June 2022 and is home to Fiat, Abarth, Citroen and Peugeot. We are also an official service centre for Jeep and Alfa Romeo.
Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
