AV Pre-Sales / Post Solution Designer – Are you in search of a new role where you will have the opportunity to be part of a growing team helping to win and deliver large scale new residential bepoke AV projects. You will have 4years of residential av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales / post sales documentation and designs. You will have a good understanding of costing and timescales and your docs will need to be clear and concise as they will be an important part of winning the BID process.
Responsibilities.
Developing an understanding of client’s requirements.
Producing a scope of work, and a list of dependencies that the client agrees to and signs off against.
Producing the Bill of Materials and developing the quote ready for the sales team.
Producing conceptual system schematics, AV Positional Layout Drawings and any other additional drawings necessary for the successful delivery of a project.
Once appointed, handing the project over to the active design and project management team.
Supporting ‘mid-project’ variation documentation, and records.
Specialist Drawings As required for custom production work.
Co-ordinating the drawing development against Site Survey Results and Sales & Handover information including Scope of Works, M&E Requirements, Method Statements & Risk Assessments.
Providing design support to the sales team on tender proposals, raising RFI’s, any other supporting documentation required, and possible post bid meeting attendance.
Occasional site attendance for necessary project meetings.
Working alongside the sales team to assist in producing accurate bills of material on both tender responses and primarily Design & Build projects.
Monitoring industry product trends, changes and integration challenges as they develop.
If you have the skills from within the HIGH END RESIDENTIAL AV world then please send me your full technical CV ASAP.
AV A/V A-V AUDIOVISUAL AUDIO/VISUAL AUDIO-VISUAL CEDIA PRESALES PRE-SALES BOM DOCUMENTATION AUTOCAD CAD DESIGN BMS ESTIMATOR SYSTEMS SOLUTIONS RACK CRESTRON LUTRON NETWORK LIGHTING SOUND AUTOMATION SMARTHOME CONTROL LONDON....Read more...
The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.
The successful candidate will work closely with energy suppliers and the EES Sales team, helping to manage post-sale processes and maintain strong working relationships across the business.
Key Responsibilities:
Support the Customer Service Experience Manager with post-sales activities
Assist with onboarding and ongoing support for new and existing customers
Liaise with energy suppliers to ensure accurate and timely processing
Work closely with the Sales team to support contract handovers.
Maintain accurate records and ensure tasks are completed within agreed deadlines
We are looking for a candidate with strong IT skills, including experience using email systems, Microsoft Outlook, and Microsoft Excel.Training:
Business Administration Level 3 Standard
Relevant workplace training
Functional Skills if required
Your programme will be delivered online, with the following structure:
9 workshops which will be delivered on-line on a monthly basis
During these sessions, new topics will be taught by your tutor
Between sessions, you’ll complete self-study tasks spread throughout the week
You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks
Training Outcome:
To be decided upon completion of apprenticeship
Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you. Strategic energy purchasing solutions Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including • insight from our expert energy procurement team, • access to our flexible energy buying groups, • peace of mind through our bill validation service, and • use of our in-house energy management platform. Passionate about sustainability We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients. Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :Monday - Friday, 9.00am - 5.00pm (30min lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Senior Design & Estimation Consultant | ICT & Data Centre Infrastructure
£75-85k + Bens
London
We’re seeking an experienced Senior Design & Estimation Consultant to take a leading role across a portfolio of strategic and key accounts. This position is pivotal in ensuring the delivery of accurate, high-quality design and estimation outputs across both pre-sales and post-sales phases of the project lifecycle.
You will collaborate closely with Sales, Commercial, and Operations teams to shape technical and commercial solutions, drive proposal quality, and support the successful delivery of complex infrastructure projects. A strong focus of this role is optimising revenue, margin, and win rates through robust design governance, attention to detail, and commercially aligned decision-making.
This is a hands-on leadership role within the ICT and data centre space, requiring strong technical expertise, stakeholder engagement skills, and the ability to guide both internal teams and client-facing discussions across all stages of delivery.
________________________________________
🔧 Key Responsibilities
• Lead the development of client responses, including quotations, technical assessments, and commercial evaluations to support bid decisions, risk analysis, and opportunity identification
• Coordinate resources to ensure timely, high-quality tender submissions and design outputs
• Work cross-functionally with Sales, Operations, and Commercial teams to deliver comprehensive and competitive bid responses
• Support account planning and pricing strategy development alongside senior sales leadership
• Represent the organisation in client meetings, design workshops, and formal presentations
• Develop and manage pre-contract information, including Pre-Contract Reviews (PCRs) to mitigate risk
• Support post-sales delivery through design changes, variation management, and structured change control
• Review and validate BoMs, cost models, and design packages to ensure accuracy and compliance with internal governance
• Produce detailed design outputs including layouts, schematics, and technical drawings to industry standards
• Maintain awareness of evolving industry standards, particularly within data centre and structured cabling environments
• Conduct peer reviews, mentor junior consultants, and support capability development within the team
________________________________________
What We’re Looking For
• Strong background in telecommunications infrastructure cabling and ICT environments
• Proven experience in structured cabling design and delivery
• Demonstrated involvement in hyperscale data centre projects
• Ability to produce and deliver clear, confident client presentations
• Strong multitasking ability across complex, fast-moving priorities
• Proven capability in developing detailed, high-quality design packages
________________________________________
Desirable
• Industry certifications such as RCDD, CNIDP, or CDCP
• Manufacturer-accredited training in relevant technologies
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Our Finance Assistant is responsible for providing efficient and effective support to our Finance team.
The role of a Finance Assistant at Virbac is fast-paced and varied, with the responsibility to:
Coordinate payment authorisations with managers, code and post costs to our ERP system
Maintain daily bank reconciliations with direct debits and payments
Maintain the sales ledger, post receipts, credit control activities, raise sales invoices and prepare customer statements
Maintain the purchase ledger, obtain necessary approvals, code and post purchase ledger invoices
Prepare aged debtor and creditor reports for circulation and follow up on other finance and administrative responsibilities such as managing the accounts email inbox, accruals and prepayment maintenance and posting, issuing POs and maintaining the PO register
Training:
The learner will be studying the Accounts/Finance Assistant Level 2 Apprenticeship Standard qualification
Day release to West Suffolk College
Training Outcome:A study package could be offered to further accountancy qualifications.Employer Description:Virbac is a global veterinary pharmaceutical company providing solutions to improve animal health in more than 100 countries around the world. Our extensive portfolio of innovative and award-winning products combine quality, effectiveness and convenience for veterinary surgeons, nurses, pet owners and farmers alike. Every day, we are committed to improving quality of life for animals and to shaping the future of animal health.Working Hours :Monday to Thursday 8.30am to 17:00pm, Friday 8.30am to 16.30pm with a 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Team working,IT skills,Initiative....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
Supporting month-end duties by assisting with updating and reconciling the financial ledgers
Prepare and post authorised journals to the nominal ledger
Assist the Management Accountant to prepare forecast and budgetary information
Prepare a monthly cost analysis of various overhead costs
Input purchase ledger invoices, credit notes and debit notes into the finance system
Match supplier invoices to purchase orders and delivery notes
Approve authorised invoices, credit notes and debit notes for payment
Run month-end and mid-month payment runs for approval
Reconcile supplier balances with supplier statements
Set up new accounts and amend existing accounts on the sales and purchase ledgers
Support month-end duties by assisting with updating and reconciling the financial ledgers
General administration duties, including filing and sending emails
Support Credit Control and chase late payments
Monitor daily communications and answer queries via email and telephone
Post and record cash received on the sales ledger
Carry out any other duties as required by the Management Accountant
Training:This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our Derby Road Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Full-time employment upon completing apprenticeship successfully.Employer Description:Dawsongroup Temperature Control Solutions Ltd (DGTCS) is a subsidiary of Dawsongroup PLC, a successful privately owned asset rental company operating within UK and Europe. DGTCS as the name suggests offer temperature control solutions for businesses across a range of industry sectors.Working Hours :Monday to Friday, 08.30-17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Senior Business Development Manager - RF Electronics
Location: Anywhere in the USA (Remote)
An exciting opportunity has arisen for a Senior Business Development Manager to join a market leader in RF and antenna technology, serving the defence, telecommunications, and security sectors.
This role is ideal for a commercially driven, technically astute individual with antenna or RF electronics experience who thrives on building strong client relationships and driving business growth across North America.
Main responsibilities of the Senior Business Development Manager – RF Electronics(Remote – USA):
Develop and maintain high-level client relationships
Identify and pursue new business opportunities
Manage the full sales lifecycle including quoting, closing, and post-sales support
Track market trends and competitor activity
Lead regular sales meetings and utilise CRM tools for forecasting and reporting
Collaborate with engineering and product teams to deliver best-fit solutions
Represent the business at client sites and industry events
Requirements of the Senior Business Development Manager - RF Electronics (Remote – USA):
Bachelor’s degree in Engineering, Business or related field
Proven sales experience in antennas or RF-related systems
Proven success in the defence, aerospace, or telecom markets
Proficiency with CRM systems and Microsoft Office tools
Excellent communication, presentation, and negotiation skills
Must be based in the USA
This is a fantastic opportunity to join a high-growth, forward-thinking organisation with a strong reputation for technical excellence. You'll play a key role in expanding their market presence while working independently with the support of a collaborative global team.
To apply for this Senior Business Development Manager role based in the USA, please send your CV to:
Kchandarana@redlinegroup.com
Or call 01582 878 830 / 07961 158 784....Read more...
Technical Sales Representative – Automotive Equipment
Competitive salary + attractive commission + company car + enhanced benefits package
Location: Field-based – Southeast England
Ideal locations include Cambridge, Peterborough, Huntingdon, Bedford, Northampton, Milton Keynes, Norwich, Leicester, Oxford, Bury St Edmunds
An exciting opportunity has arisen for a mechanically minded, commercially driven Technical Sales Representative to join a market-leading and highly respected brand supplying premium capital equipment to the automotive sector.
Renowned as the UK’s number one in their field, this company boasts a long-standing team, a well-established client base, and a strong pipeline of future business. This is the ideal role for a technically competent sales professional who is customer-focused, enthusiastic, and ready to take their career to the next level.
Whether you’re from a bodyshop equipment or garage tools background, or technical capital sales across agricultural, construction, off-highway, marine, mining…we’d love to hear from you!
The Role:
Develop and grow sales in line with company targets
Carry out demonstrations of equipment and total repair solutions
Conduct new installations and start-up training to ensure seamless onboarding
Build long-term partnerships with customers, conducting regular site visits and reviews
Work in tandem with internal teams to manage orders, delivery, installations, and post-sales support
Maintain accurate CRM records of all activities, sales leads, and customer updates
Provide an outstanding customer experience from initial contact through to ongoing service
Collaborate with your mentor and leadership to review performance, pipeline, and strategy
The Candidate:
Ideally experience in technical B2B sales, high-value equipment preferred
Mechanically minded, confident around automotive tools and workshop environments
Enthusiastic, sales-driven, and keen to build a long-term career
Experience or understanding of ROI (Return on Investment), TCO (total cost of ownership), or value-based selling is a plus
Confident communicator who enjoys meeting clients and presenting solutions
Strong PC skills (Microsoft Office, CRM systems)
Full UK driving licence
Willingness to travel extensively across the region
Personal Attributes:
Proactive, self-motivated and organised
Comfortable working independently while also collaborating with a wider support team
Professional and courteous – a true ambassador of the brand
A strong desire to learn, grow, and succeed
Passionate about helping customers work more efficiently, safely, and profitably
Apply in Confidence: To apply for this Technical Sales Representative role, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621.
Job Reference: 4347KB – Technical Sales Representative – Automotive Equipment....Read more...
Technical Sales Representative – Automotive Equipment
Competitive salary + attractive commission + company car + enhanced benefits package
Location: Field-based – Southeast England
Ideal locations include Cambridge, Peterborough, Huntingdon, Bedford, Northampton, Milton Keynes, Norwich, Leicester, Oxford, Bury St Edmunds
An exciting opportunity has arisen for a mechanically minded, commercially driven Technical Sales Representative to join a market-leading and highly respected brand supplying premium capital equipment to the automotive sector.
Renowned as the UK’s number one in their field, this company boasts a long-standing team, a well-established client base, and a strong pipeline of future business. This is the ideal role for a technically competent sales professional who is customer-focused, enthusiastic, and ready to take their career to the next level.
Whether you’re from a bodyshop equipment or garage tools background, or technical capital sales across agricultural, construction, off-highway, marine, mining…we’d love to hear from you!
The Role:
Develop and grow sales in line with company targets
Carry out demonstrations of equipment and total repair solutions
Conduct new installations and start-up training to ensure seamless onboarding
Build long-term partnerships with customers, conducting regular site visits and reviews
Work in tandem with internal teams to manage orders, delivery, installations, and post-sales support
Maintain accurate CRM records of all activities, sales leads, and customer updates
Provide an outstanding customer experience from initial contact through to ongoing service
Collaborate with your mentor and leadership to review performance, pipeline, and strategy
The Candidate:
Ideally experience in technical B2B sales, high-value equipment preferred
Mechanically minded, confident around automotive tools and workshop environments
Enthusiastic, sales-driven, and keen to build a long-term career
Experience or understanding of ROI (Return on Investment), TCO (total cost of ownership), or value-based selling is a plus
Confident communicator who enjoys meeting clients and presenting solutions
Strong PC skills (Microsoft Office, CRM systems)
Full UK driving licence
Willingness to travel extensively across the region
Personal Attributes:
Proactive, self-motivated and organised
Comfortable working independently while also collaborating with a wider support team
Professional and courteous – a true ambassador of the brand
A strong desire to learn, grow, and succeed
Passionate about helping customers work more efficiently, safely, and profitably
Apply in Confidence: To apply for this Technical Sales Representative role, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621.
Job Reference: 4347KB – Technical Sales Representative – Automotive Equipment....Read more...
Technical Sales Representative – Automotive Equipment
Competitive salary + attractive commission + company car + enhanced benefits package
Location: Field-based – Southeast England
Ideal locations include Cambridge, Peterborough, Huntingdon, Bedford, Northampton, Milton Keynes, Norwich, Leicester, Oxford, Bury St Edmunds
An exciting opportunity has arisen for a mechanically minded, commercially driven Technical Sales Representative to join a market-leading and highly respected brand supplying premium capital equipment to the automotive sector.
Renowned as the UK’s number one in their field, this company boasts a long-standing team, a well-established client base, and a strong pipeline of future business. This is the ideal role for a technically competent sales professional who is customer-focused, enthusiastic, and ready to take their career to the next level.
Whether you’re from a bodyshop equipment or garage tools background, or technical capital sales across agricultural, construction, off-highway, marine, mining…we’d love to hear from you!
The Role:
Develop and grow sales in line with company targets
Carry out demonstrations of equipment and total repair solutions
Conduct new installations and start-up training to ensure seamless onboarding
Build long-term partnerships with customers, conducting regular site visits and reviews
Work in tandem with internal teams to manage orders, delivery, installations, and post-sales support
Maintain accurate CRM records of all activities, sales leads, and customer updates
Provide an outstanding customer experience from initial contact through to ongoing service
Collaborate with your mentor and leadership to review performance, pipeline, and strategy
The Candidate:
Ideally experience in technical B2B sales, high-value equipment preferred
Mechanically minded, confident around automotive tools and workshop environments
Enthusiastic, sales-driven, and keen to build a long-term career
Experience or understanding of ROI (Return on Investment), TCO (total cost of ownership), or value-based selling is a plus
Confident communicator who enjoys meeting clients and presenting solutions
Strong PC skills (Microsoft Office, CRM systems)
Full UK driving licence
Willingness to travel extensively across the region
Personal Attributes:
Proactive, self-motivated and organised
Comfortable working independently while also collaborating with a wider support team
Professional and courteous – a true ambassador of the brand
A strong desire to learn, grow, and succeed
Passionate about helping customers work more efficiently, safely, and profitably
Apply in Confidence: To apply for this Technical Sales Representative role, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621.
Job Reference: 4347KB – Technical Sales Representative – Automotive Equipment....Read more...
Sales Administrator
Ipswich | £26,000 – £28,000 | Genuine Route Into Progression
Office-based. Hadleigh, Ipswich. Monday–Friday.
This isn't an admin role with a glass ceiling. It's a foot in the door at one of the UK's fastest-growing independent surfacing contractors - the one that's gone from start-up in 2018 to delivering projects for major housebuilders, Highways England contractors, councils, motor sport circuits and national retail brands.
If you want to learn the construction commercial function from the inside and progress into sales or estimating, this is the seat to be in.
The Business
A UK-wide independent surfacing contractor running 24/7, 365 days a year. Highways, residential developments, industrial estates, airports, drag racing circuits, stadiums, car parks - if it's tarmac or asphalt, they lay it. The team delivers projects across the whole country from motorways down to country lanes, and they're growing fast. You'll sit right next to the sales and estimating teams, watching deals land from first enquiry through to project handover.
The Role
You're the engine room of the commercial function. Every enquiry, every tender, every piece of client feedback runs through you.
Log and manage incoming enquiries in Pipedrive (CRM)
Set up new opportunities, job files and project folders
Coordinate tender documentation and internal comms
Issue job-win notifications across the business
Support the sales team by:
Following up on submitted tenders
Making outbound calls to clients to check status and feedback
Keeping regular communication flowing with prospects
Keep data accurate, tidy and up to date
Support general admin across the commercial function
What Success Looks Like
A CRM that actually tells the truth about the pipeline
Tenders handled efficiently and followed up properly
More post-tender feedback from clients - because you chased it
Sales, estimating and operations teams that trust the data you own
You
Previous experience in an admin or sales support role
Strong organisational and communication skills — you don't let things slip
Confident making outbound calls to clients (this is not a hide-behind-email role)
Comfortable in a fast-paced, deadline-driven environment
Proactive - you take ownership instead of waiting to be told
Interested in progressing into sales or estimating (this is the whole point)
What You Get
Salary £26,000 – £28,000
Clear progression route into sales or estimating for the right person
Exposure to a growing, ambitious commercial function
A seat right next to experienced sales and estimating professionals
Office-based role with a tight team - you'll actually know everyone
The Honest Bit
This is not a coast-along admin job. You'll be busy. The company is growing fast, enquiries come in thick, and tenders don't chase themselves. If you want predictable and quiet, this isn't it. If you want to learn how a commercial construction function really works - and put yourself on track to a sales or estimating career in 18–24 months - apply.
Apply
Initial conversations are confidential.
....Read more...
Ensure vendor invoices are correctly coded and authorised
Prepare payment runs and maintain supplier accounts
Post vendor payments to the system and allocate on accounts
Assist with checking and processing credit card returns, cash expenses and overseas banking
Provide banking support including cash allocations
Reconcile supplier statements
Resolve supplier queries in a timely manner
Reconcile goods in, goods receipt account
Training:Business Administrator Level 3.Training Outcome:
Comprehensive training and development programmes
Career advancement opportunities within a growing multinational company
Employer Description:Megger operates through three legal entities and supports multiple profit centres through Dover. Megger Instruments Limited (MIL) is the manufacturing company in Dover; Megger Limited is a UK and International sales company and Megger Group Limited being Meggers global head office. The transactions for all three companies as well as the full finance support for the trading companies is combined in one Finance team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Creative,Collaborative,Customer Relevant,Confident,Consistent....Read more...
Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Property Sales Coordinator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Retail Sales Advisor Hourly rate £12.71Independent LivingPermanent, Part time – 12 hours, Flexibility to cover Monday to Friday + Opportunities for overtimeLocation: Ellesmere PortDescription:This is an opportunity for the right candidate to develop a career within the mobility and equipment sector. You will be part of a small team based in the mobility store located in Ellesmere Port. The purpose of this role is to conduct sales of mobility equipment and living aids combined with high quality advice.The role will be broad in scope from advising customers to handling stock and performing day-to-day shop functions. You will have effective administrative skills and a sense of pride and ownership in your work. You will be part of a small friendly team, who will work flexibly to cover store opening times including loan working once sufficiently trained.In working hands-on with mobility equipment, there will be a small degree of manual handling required. You will be working in a well-established business that specialises in providing equipment, engineering & servicing to the healthcare sector across much of England & Wales.Key Responsibilities:
Assisting customers to try a range of equipment in a friendly and empathetic manner.Deliver exceptional customer service to people with a disability, elderly and those in caring or supporting roles.Provide information and advice to assist customers in selecting suitable products and the ability to highlight their benefits.Accurate handling of payments.Maintain inventory and stock levels, including stocktaking.Booking and managing equipment maintenance and deliveries.Stock orders and working closely with suppliers Ensure high standards of store displays with up-to-date information and pricingSupport the achievement of meeting store targets.Comply with health and safety measures and all company policies and procedures
Essential Competencies:
Have a customer-centered approach with the ability to engage & communicate effectively with customers.Excellent interpersonal skills to work effectively with staff members, customers & management.Competent IT skills to be confident in operating our Electronic Point of Sale and Stock Management Software (Lightspeed – training provided), email and Microsoft office packages.A proactive approach to problem solving.Ability to multi-task and prioritise activities.Ability to sometimes work on your own (once fully trained).The ability to continually develop knowledge of equipment to assist in activities of daily living,.Willingness to embrace opportunities to develop your own skills and understanding, with a proactive approach to seek out gaps in your own knowledge.
Customer/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Main roles and responsibilities:
Ensure telephone calls are answered efficiently in line with company guidelines and expected standards
Ensure queries are resolved satisfactorily by identifying the customer’s needs
Ensure telephone calls are forwarded to the correct colleague as required
Greet visitors to the office
Monitor enquiries email accounts
Shared management of pet ID microchip (“Backhome”) administration, including creating PIN numbers for practices and assisting with faulty scanners.
Actively take part in email and call monitoring sessions
Arrange overseas parcel shipments where necessary
Manage incoming and outgoing post
Provide administrative support to the sales and marketing team
Oversee Virbac individual printing
Carry out other duties as required for the benefit of Virbac Ltd
Assist with the management of nutrition inboxes
Process nutrition orders from the email inbox
Process return and damage requests, checking validity
Assist with literature orders and shipment
Assist with customer queries and reviews
Complete monthly filing
Set up customer accounts on internal systems (Movex/CRM), including creating and updating customer details.
Create new accounts as directed by the sales team
Assist with monthly exemptions
The apprentice will work closely with the Customer Services Team Leader and support the wider team to ensure the smooth running of the department.Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Training Outcome:Potential for this to become a full-time permanent role.Employer Description:Virbac is a global veterinary pharmaceutical company providing solutions to improve animal health in more than 100 countries around the world. Our extensive portfolio of innovative and award-winning products combine quality, effectiveness and convenience for veterinary surgeons, nurses, pet owners and farmers alike. Every day, we are committed to improving quality of life for animals and to shaping the future of animal health.Working Hours :Monday-Thursday (8:30am-17:00pm) - (16:30pm on Friday)Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Unlock your potential with this SDR opportunity in London's thriving trade technology sector.Global trade is evolving rapidly, and customs technology sits at the heart of this transformation. This Sales Development Representative role offers the chance to join a specialist software company during an exciting growth phase, where you'll develop valuable commercial skills whilst helping trading businesses navigate the complexities of customs compliance. Based near London Bridge with a minimum of three days in the office, you'll receive structured training and clear progression whilst working alongside a collaborative, supportive team.About the CompanyThis established technology provider has built a reputation for delivering intelligent customs solutions to UK importers and exporters. Their flagship platform streamlines customs declarations and compliance processes for businesses of all sizes. With post-Brexit trade complexity creating sustained demand for robust customs technology, the company is expanding its commercial team to support continued growth. The culture emphasises knowledge sharing, professional development, and work-life balance.The RoleAs a Sales Development Representative, you'll be the first point of contact for potential customers, helping them understand how technology can solve their customs challenges. This is a phone-first, relationship-building role where your ability to confidently pick up the phone, listen to business needs, and communicate solutions clearly will drive success. You'll wear both sales and marketing hats, working on campaigns whilst driving your own outbound prospecting efforts. This suits someone energised by conversation and comfortable initiating contact with senior decision makers.Here's what you'll be doing:Proactively calling prospects to initiate conversations and qualify opportunitiesResearch and identify prospective customers through HMRC data, market intelligence, and lead generation platformsConduct outbound prospecting across phone, email, and LinkedIn to engage decision-makersQualify leads through structured discovery conversations, understanding customs challenges and business objectivesArticulate the platform value proposition with clarity and credibility, booking product demonstrations for senior colleaguesCollaborate closely with marketing on campaigns, content feedback, and lead generation initiativesMaintain accurate CRM records including contact details, conversation notes, and opportunity progressionHere are the skills you'll need:1-2 years of experience in a sales, business development, or client-facing commercial roleConfident and articulate communicator with excellent spoken and written EnglishGenuinely enjoys phone-based outreach and isn't hesitant to make callsStrong academic background from a respected universityComfortable blending sales and marketing responsibilities as priorities shiftOrganised approach with ability to manage multiple conversations and follow-up activitiesResilient mindset suited to outbound prospecting and activity-based targetsCuriosity about international trade, customs processes, or supply chain operations is advantageousWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.What's on offer:Starting salary of £35,000-£40,000 during six-month training period, progressing to a higher base upon successful completionUncapped commission structure providing significant earning potentialStructured onboarding covering product knowledge, sales methodology, and industry expertiseEquity participation giving you ownership in the company's successPrivate healthcare and genuine flexibility around personal commitmentsClear career progression pathway with direct mentorship from leadershipBuilding a Career in Trade TechnologyThe customs and trade technology sector offers exceptional career prospects as businesses increasingly require sophisticated solutions for cross-border commerce. Sales Development Representatives who develop expertise in this space find themselves well-positioned for progression into senior commercial roles, account management, or partnership development. The combination of technical knowledge and relationship-building skills gained here transfers across the broader enterprise software industry, making this an excellent foundation for long-term career growth.This Sales Development Representative opportunity is brought to you by The Opportunity Hub UK, connecting ambitious professionals with career-defining roles in specialist technology sectors.....Read more...
Key responsibilities:
Learn and assist with day-to-day bookkeeping (sales/purchase ledger, bank reconciliations, journals)
Support preparation of VAT returns and basic management reports
Enter invoices and process payments; maintain accurate financial records and filing systems
Assist with payroll data entry (training provided)
Support month-end routines with senior accountants
General office and administrative duties as required
Training:
Training will take place within the work place both through their Tutor attending and through on the job work experience
Training Outcome:
Practical career-focused training and progression opportunities within EBS Accountants post succesful completion of the apprenticeship
Employer Description:EBS Accountants are a firm of accountants who pride ourselves on giving your business the time and effort it deserves. Blending traditional values with a modern approach, we pride ourselves on the ability to provide your business with personal, forward looking advice, based on your unique requirements. At EBS Accountants, our aim is to help you focus on important business decisions, by simplifying compliance and proactively interacting with you on day to day finance matters.Working Hours :Hours & working pattern
- Minimum 30 hours per week
- Monday to Friday (exact daily hours to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme! This isn’t just an apprenticeship it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you.What is it?
A full-time, paid apprenticeship designed to give you a 360° view of the travel industry. You’ll rotate across Customer Service, Sales, Operations, and Transport, building skills and confidence as you go and finish with a Level 3 Business Administrator qualification under your belt.No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line
You’ll support guests post-booking helping with room and flight requests, cancellations, or travel documents always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings whether on a call, by email, or via live chat all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
A typical week could include:
Answering calls and emails from customers, providing helpful and professional support
Assisting with bookings, travel documents, and special requests in our Customer Service and Sales teams
Learning how we arrange group travel and liaising with airlines to ensure smooth journeys in the Transport team
Supporting the preparation of tours and cruises, and helping resolve live issues with guests or suppliers in the Operations team
Attending team meetings, supporting ongoing projects, and developing your communication and organisational skills
This is an exciting opportunity to join a passionate and friendly team, develop your confidence, and build a solid foundation for your future in travel or business administration.
By the end of your apprenticeship, you’ll have the experience, skills and qualification to take the next step in your career and we’ll help you explore the opportunities available right here at Riviera Travel.What you’ll get:
A Level 3 Business Administrator qualification
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Applications are now open. Join us on the journey.Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business - we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes - it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
As a long-established business serving both commercial and private customers, we pride ourselves on delivering expert diagnostics, high-quality repairs, and exceptional customer service. This apprenticeship is the perfect entry point into a dynamic environment where you will gain hands-on experience, industry knowledge, and professional skills that will set the foundation for a successful career.
In this role, you will work closely with experienced technicians and front-of-house staff, learning how to manage customer enquiries, schedule repair work, and ensure a smooth service process from initial contact through to job completion. You’ll develop a strong understanding of diesel fuel injection systems, parts supply, and workshop operations, while building excellent communication and organisational skills.
We are looking for someone who is eager to learn, has a genuine interest in automotive or mechanical systems, and is committed to providing excellent customer service. In return, we offer full training, support towards recognised qualifications, and the opportunity to grow within a specialised and in-demand industry.
Join us and take the first step towards a skilled and secure career in diesel engineering and service management.
Job Duties
Perform a service and sales interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery
Successfully complete sales/service enquiries to the best commercial outcome for the company
Be flexible and willing to undertake tasks and roles which may combine other roles
Handle customer queries efficiently and effectively, offering a professional service at all times
Ensure the accurate completion of company paperwork, including delivery paperwork, and QHSE documentation
To help develop the existing customer base and to help grow this in line with the aims and objectives of the business as directed by the GM
To work closely with the Service Team to ensure that the aims and objectives of the business are met
To provide regular reports and feedback to the GM, including all areas of concern
Communicate with our customers on a daily basis, maintaining high levels of contact with them and ensuring that their needs are being met by the business
Job Purpose
To act as a front-line liaison between the customer and their requirements and to promote the services of the business
To have responsibility for the sales and GP generated from the service function
To have good technical knowledge of the services offered by the company
To liaise between the customer and techniciansCarry out all duties efficiently and effectively
Training Outcome:This post is offered with a view to permanent employment after the conclusion of the formal apprenticeship training programme, with a full salary review at this point.Employer Description:Feather Diesel Services is a diesel fuel pump and injector repair specialists & suppliers – we are OEM approved market leaders in the supply of new and exchange diesel pumps and injectors and authorised repairs, with premium technical support readily available. We also offer a full vehicle servicing and maintenance service specialising in diesel vehicle diagnostics and repairs.Working Hours :Monday to Friday, 08:00 – 17:00 with a 1-hour unpaid lunch break.Skills: Communication skills,Customer care skills,Team working,Initiative,Non judgemental,Adaptable....Read more...
Duties:
Technical:
Ensure effective response to hire requests and off hires within contractual timescales
To program customer radios ensuring they have the correct information
Assist with radio hire sales including specification, documentation
Carry out full diagnostic test of Telecommunication equipment by utilising the bench test sets
Keep records of all Hire ancillaries and ensure they are kept in good working order
Ensure customer records are accurately recorded
Embrace change and provide constructive ideas for improving service, working methods and environment
Any other reasonable duties and responsibilities considered appropriate by the management of the company
Customer Support:
Provide pre-sales and post sales product support as appropriate
Effectively manage Hires and tickets, ensure tickets are raised in our CRM and dealt with to agreed service levels
Health and Safety:
An ability to understand Health and Safety procedure and to follow instructions
Key Outcomes:
Successfully deliver an outstanding service to all Avoira customers
It is expected that you will be able to articulate and demonstrate our Core Values in your everyday work:
Keep our promises
Share our passion
Strive for Excellence
Support our People
Dare to Challenge
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Avoira are a UK leading Converged ICT Services Provider, an organisation that can truly offer a fully-managed, end-to-end portfolio of services and solutions.In today’s ever-evolving business climate, every change is the chance to be more responsive. Our clients are asking for a different kind of consulting. Their customers and competitors are changing rapidly – so they need to move quickly not incrementally.We know how our client’s organisations operate today - we are already there running critical and core business processes, so are uniquely placed to help drive change. Our teams take ideas from innovation to delivery. We understand the specific operational and people management challenges that come with change, so we can anticipate them. This helps our clients implement new thinking more quickly so they are more successful as they adapt.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexible,Experience of PMR/DMR,ONC IT/Electronics....Read more...
Answering incoming calls
Assisting in processing internet orders and liaising with the purchasing team regarding out-of-stock orders
Provide customers support regarding their orders
Provide parcel tracking, POD's and GPS to customers / sales team when requested
Monitor shipments and courier dashboards for delivery exceptions and parcels out for delivery
Work with the returns dept to issue returns forms, raise returns with suppliers
Processing refunds
Raising collections or returns labels for customers where required
Work with the purchasing team and liaise with suppliers for updates on outstanding orders
Providing assistance when other members of staff are on annual leave where needed
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:Best4Systems is a professional, service oriented, communications and IT equipment solutions provider.Both online and offline Best4Systems supply a variety of products including headsets, computers, Teams solutions, business systems phones and conferencing solutions - all from the world’s leading manufacturers.
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK, and increasingly, in Europe and further afar.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Positive Attitude,Willingness to learn,Punctual....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients
Keep our CRM up to date with client information
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services
Manage communications via post, e-mail, and telephone
To support sales team with arranging calendar meetings, company introductions and equipment preparation
Help support reporting with our team
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard- Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:
This is a great start to your career if you are looking to get into the sector
Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday
9:30am till 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An office-based training scheme. You will not need to attend college campuses to complete this apprenticeship
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers, which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers
You provide service in line with the organisation's customer service standards and strategy and within appropriate regulatory requirements
Your customer interactions may cover a wide range of situations and can include face-to-face, telephone, post, email, text and social media
Training:You will not need to attend college campuses to complete this apprenticeship. Training Outcome:To progress within the business to a full-time position or to a higher level apprenticeship.Employer Description:NSDT is a voluntary organisation and registered charity managed by local people for local people. Originally set up in 1988 to provide housing regeneration in North Smethwick, our focus now includes economic and social regeneration where we aim to make a real and positive contribution to the lives of people in North Smethwick.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
