AV Pre-Sales / Post Solution Designer – Are you in search of a new role where you will have the opportunity to be part of a growing team helping to win and deliver large scale new residential bepoke AV projects. You will have 4years of residential av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales / post sales documentation and designs. You will have a good understanding of costing and timescales and your docs will need to be clear and concise as they will be an important part of winning the BID process.
Responsibilities.
Developing an understanding of client’s requirements.
Producing a scope of work, and a list of dependencies that the client agrees to and signs off against.
Producing the Bill of Materials and developing the quote ready for the sales team.
Producing conceptual system schematics, AV Positional Layout Drawings and any other additional drawings necessary for the successful delivery of a project.
Once appointed, handing the project over to the active design and project management team.
Supporting ‘mid-project’ variation documentation, and records.
Specialist Drawings As required for custom production work.
Co-ordinating the drawing development against Site Survey Results and Sales & Handover information including Scope of Works, M&E Requirements, Method Statements & Risk Assessments.
Providing design support to the sales team on tender proposals, raising RFI’s, any other supporting documentation required, and possible post bid meeting attendance.
Occasional site attendance for necessary project meetings.
Working alongside the sales team to assist in producing accurate bills of material on both tender responses and primarily Design & Build projects.
Monitoring industry product trends, changes and integration challenges as they develop.
If you have the skills from within the HIGH END RESIDENTIAL AV world then please send me your full technical CV ASAP.
AV A/V A-V AUDIOVISUAL AUDIO/VISUAL AUDIO-VISUAL CEDIA PRESALES PRE-SALES BOM DOCUMENTATION AUTOCAD CAD DESIGN BMS ESTIMATOR SYSTEMS SOLUTIONS RACK CRESTRON LUTRON NETWORK LIGHTING SOUND AUTOMATION SMARTHOME CONTROL LONDON....Read more...
Senior Business Development Manager - RF Electronics
Location: Anywhere in the USA (Remote)
An exciting opportunity has arisen for a Senior Business Development Manager to join a market leader in RF and antenna technology, serving the defence, telecommunications, and security sectors.
This role is ideal for a commercially driven, technically astute individual with antenna or RF electronics experience who thrives on building strong client relationships and driving business growth across North America.
Main responsibilities of the Senior Business Development Manager – RF Electronics(Remote – USA):
Develop and maintain high-level client relationships
Identify and pursue new business opportunities
Manage the full sales lifecycle including quoting, closing, and post-sales support
Track market trends and competitor activity
Lead regular sales meetings and utilise CRM tools for forecasting and reporting
Collaborate with engineering and product teams to deliver best-fit solutions
Represent the business at client sites and industry events
Requirements of the Senior Business Development Manager - RF Electronics (Remote – USA):
Bachelor’s degree in Engineering, Business or related field
Proven sales experience in antennas or RF-related systems
Proven success in the defence, aerospace, or telecom markets
Proficiency with CRM systems and Microsoft Office tools
Excellent communication, presentation, and negotiation skills
Must be based in the USA
This is a fantastic opportunity to join a high-growth, forward-thinking organisation with a strong reputation for technical excellence. You'll play a key role in expanding their market presence while working independently with the support of a collaborative global team.
To apply for this Senior Business Development Manager role based in the USA, please send your CV to:
Kchandarana@redlinegroup.com
Or call 01582 878 830 / 07961 158 784....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Meeting and greeting customers/ clients
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Accounts support
Dealing with post
Use of bespoke software
Updating property listings
Any other admin duties as requested
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.
Care4Properties estate and letting agents in Leeds also offer several support services with landlords and tenants in mind – such as building, maintenance, repair, and insurance. C4P Estate and Letting Agents’ foremost objective is to provide its customers hassle-free service with an added touch of care. We believe and strive to stand out from the rest in delivering uncompromising services, which makes us different from other estate and letting agents. If you want to buy or sell your home, look no further and call us for efficient and quality services.
Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support.
After founding the Company and twenty years of loyal Service our CEO and Founder of the Company has decided its time to fully Retire and call it a day, this may have happened in the past but this is the final curtain and wish all of our customers and suppliers over the years a great big thank you and wish you all wellWorking Hours :Monday - Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Sales Support:
Assist in preparing proposals, presentations, and sales collateral.
Conduct market research to identify potential clients and business opportunities.
Maintain and update the CRM system with leads, opportunities, and client interactions.
Support the sales team in follow-ups, scheduling meetings, and preparing reports.
Marketing Support:
Contribute to the creation and execution of marketing campaigns across digital channels.
Assist in developing content such as blogs, social media posts, and email newsletters, youtube how to videos and demonstrations.
Monitor and analyse marketing performance metrics and prepare insights and reports.
Support the organisation of events, webinars, and client engagement activities.
Pre-Sales Support:
Collaborate with the sales and technical teams to understand client needs and develop tailored solutions.
Assist in preparing technical proposals, proof of concepts (POCs), and solution demonstrations.
Participate in discovery sessions to gather client requirements and document findings.
Research competitor offerings to refine ThoughtLogik’s pre-sales strategies.
Business Analysis:
Work with clients and team members to gather and document business and technical requirements.
Analyse business processes and provide recommendations for improvements or solutions.
Assist in preparing functional specifications, workflows, and process maps.
Participate in client workshops, meetings, and discussions.
Project Management Support:
Assist project managers in planning, scheduling, and tracking project progress.
Maintain project documentation, including timelines, deliverables, and status reports.
Coordinate communication between stakeholders and ensure timely updates.
Help identify and resolve minor project issues under supervision.
Delivery Support:
Support the implementation of client solutions, ensuring alignment with defined requirements.
Assist in testing, troubleshooting, and resolving issues during solution delivery.
Provide user training and help create user manuals and other documentation.
Contribute to post-implementation reviews and feedback sessions.
Training:1 day per month to be spent at Northampton College.Training Outcome:
Opportunity for a permanent full-time role upon successful completion of the apprenticeship
Ongoing training and mentoring to support long-term career goals
Exposure to real-world projects and chance to take on more responsibility over time
Employer Description:ThoughtLogik is a technology consulting and implementation firm that helps businesses streamline operations using powerful cloud platforms primarily Zoho and Odoo. With offices in the UK and India, and a growing international presence, ThoughtLogik specializes in:
CRM & ERP Implementation
Custom Business Workflows
Integration & Automation
System Modernization
Their mission is to deliver simple, scalable, and intelligent solutions that solve complex business challenges of SME's.Working Hours :9:00am - 5:00pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Willingness to learn,Adaptable,Written skills,Time-Management,Basic knowledge of technology,Familiarity of CRM systems....Read more...
Sales Administrator
Ipswich | £26,000 – £28,000 | Genuine Route Into Progression
Office-based. Hadleigh, Ipswich. Monday–Friday.
This isn't an admin role with a glass ceiling. It's a foot in the door at one of the UK's fastest-growing independent surfacing contractors - the one that's gone from start-up in 2018 to delivering projects for major housebuilders, Highways England contractors, councils, motor sport circuits and national retail brands.
If you want to learn the construction commercial function from the inside and progress into sales or estimating, this is the seat to be in.
The Business
A UK-wide independent surfacing contractor running 24/7, 365 days a year. Highways, residential developments, industrial estates, airports, drag racing circuits, stadiums, car parks - if it's tarmac or asphalt, they lay it. The team delivers projects across the whole country from motorways down to country lanes, and they're growing fast. You'll sit right next to the sales and estimating teams, watching deals land from first enquiry through to project handover.
The Role
You're the engine room of the commercial function. Every enquiry, every tender, every piece of client feedback runs through you.
Log and manage incoming enquiries in Pipedrive (CRM)
Set up new opportunities, job files and project folders
Coordinate tender documentation and internal comms
Issue job-win notifications across the business
Support the sales team by:
Following up on submitted tenders
Making outbound calls to clients to check status and feedback
Keeping regular communication flowing with prospects
Keep data accurate, tidy and up to date
Support general admin across the commercial function
What Success Looks Like
A CRM that actually tells the truth about the pipeline
Tenders handled efficiently and followed up properly
More post-tender feedback from clients - because you chased it
Sales, estimating and operations teams that trust the data you own
You
Previous experience in an admin or sales support role
Strong organisational and communication skills — you don't let things slip
Confident making outbound calls to clients (this is not a hide-behind-email role)
Comfortable in a fast-paced, deadline-driven environment
Proactive - you take ownership instead of waiting to be told
Interested in progressing into sales or estimating (this is the whole point)
What You Get
Salary £26,000 – £28,000
Clear progression route into sales or estimating for the right person
Exposure to a growing, ambitious commercial function
A seat right next to experienced sales and estimating professionals
Office-based role with a tight team - you'll actually know everyone
The Honest Bit
This is not a coast-along admin job. You'll be busy. The company is growing fast, enquiries come in thick, and tenders don't chase themselves. If you want predictable and quiet, this isn't it. If you want to learn how a commercial construction function really works - and put yourself on track to a sales or estimating career in 18–24 months - apply.
Apply
Initial conversations are confidential.
....Read more...
We are looking for candidates with previous sales experience, for example in door-to-door sales, call centres, business-to-business sales, or charity sales. Responsibilities for this role include:
Source and pre-screen candidates using platforms like CV Library and Reed to identify the best talent for client vacancies.
Conduct high-volume cold calls (up to 70/80 call per day) to potential candidates and clients, promoting opportunities and building relationships.
Support recruitment consultants with shortlisting, arranging interviews, and providing updates to both candidates and clients.
Create, post, and monitor engaging job adverts across multiple platforms.
Maintain and update CRM and ATS systems, keeping candidate and client records accurate and up to date.
Provide guidance and feedback to candidates throughout the recruitment process, managing correspondence professionally via phone and email.
Assist with admin compliance, reference requests, and processing agency worker timesheets.
Work towards personal and team targets, contributing to the consultancy’s growth while developing your own career.
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Upon successful completion of the apprenticeship, there is the potential to progress into a permanent Recruitment Consultant role within the business. Continued development and career progression are encouraged, with opportunities to grow into senior recruitment or management positions over time.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Thu - 9 a.m. - 6:30 p.m., Fri - 10 a.m. - 5 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Adding invoices & credit notes to KashFlow (Accounting Software)
Following up unpaid invoices
Sending customer invoices & chasing missing supplier invoices
Chasing rebates - Supplier
Reviewing aged debtors on Kashflow
Completing bank reconciliation
Preparing VAT, P&L (Profit & Loss) & WIP (work in progress) reports
Updating stock in/out in Zoho Inventory & completing inventory reconciliation
Closing inventory-related deals (Sales and Purchase Order)
Processing all sales orders across systems, KashFlow, Inventory and Projects
Reconciling Zoho CRM vs KashFlow figures
Setting up Direct Debit mandates (add mandate number)
Managing the Accounts inbox
Supporting with Sales Order admin
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
You'll work towards the AAT Level 2 Certificate in Accounting through monthly 1-to-1 online sessions (via MS Teams - so NO classroom OR college)
Your AAT Tutor will support you with the study and completion of the Mandatory Qualification 'Certificate in Accounting.' This contains 4 modules that will each take approximately 2 months each to complete
You will sit a mandatory online exam after completing each module that you must pass in order to gain your AAT Level 2 Qualification
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Hotel TV Company is a specialist supplier & system integrator of commercial TVs, TV Systems, In-Room Entertainment and other technology solutions across UK & Ireland. They are a small but very successful, vibrant company, dealing with a wide variety of clients in the hospitality, healthcare & retail sectors. Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Job Description: Working within a busy team:
Answering calls from the sales team, taking sales team messages, transferring calls & eventually dealing with queries
Ringing to progress chase orders etc.
Making up & checking “delivery packs”, e.g. handbook, warranties, service books & other car related documents
Daily filing, ensuring any related queries go to management
Faxing / photocopying
Using the database to produce invoices, check stock, update customer records etc.
Assisting in dealing with incoming & outgoing post
Monitoring & ordering stationery
Training:Level 3 Business Administrator Apprenticeship. This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry.Employer Description:Dealerships in Twickenham, Chiswick and Kingston, with an Aftersales Centre in Isleworth. Currie Motors’ long history of automotive retailing has allowed us to fine-tune our approach to customer service, and offer you an unsurpassed level of support. You can enjoy professional and friendly guidance at each of our dealerships sites, where we supply the latest models from Lexus and Toyota, in addition to Approved Used cars from other leading names.Working Hours :35 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working....Read more...
The ideal candidate is commercially aware, systems-savvy, quick to grasp detail, and confident in managing multiple moving parts without getting flustered. They will handle end-to-end coordination of customer orders, liaise internally, and ensure nothing falls through the cracks.
If you want to be part of a team that continues to maintain our high level of customer service and satisfaction and be an integral member of helping the business grow and succeed then this could be the role for you.
Key Responsibilities:
We see that this role has two key elements:
Sales support which requires working closely with the sales team to build on existing relationships and onboard new, provisioning the incoming work and working with technical/engineering to clarify
CRM management, quoting and customer liaison all being critical elements of the end to end process. Interest in taking on projects and integrating within the operations element of the business will allow this role to flourish
Sales Support & Service Provisioning:
Work closely with the Senior Sales Executive to qualify opportunities, create quotes, and onboard new customers
Translate sales requirements into clear actions for engineering and operations teams
Ensure all customer details, expectations, and changes are captured accurately in CRM and internal systems
Customer Communication & Relationship Handling:
Act as a point of contact for post-sale queries, clarification and coordination ahead of installation
Build rapport with customers and proactively update them on progress and any required actions
Operational Coordination:
Schedule engineering jobs and liaise with field teams to ensure readiness, equipment, and timelines
Track installations through to completion and escalate issues where needed
Systems & Data Accuracy:
Maintain up-to-date customer information using Freshsales, Xero and InControl
Cross-check details for accuracy across internal systems and invoices
Process Support & Continuous Improvement:
Identify inefficiencies or bottlenecks and suggest improvements to workflows or communication
Contribute to internal projects that support operational performance and business growth
Ad-hoc Business Support:
Provide cross-functional support across sales and operations where needed
Performance Indicators (KPIs)
Speed and accuracy of quote-to-install process
Customer updates and communications handled proactively
Engineering jobs scheduled and tracked with minimal errors
CRM/Xero/InControl records maintained accurately and consistently
Reduction in rework or clarification delays
Contribution to smoother workflows and process refinements
Training:
A Helpdesk/1st Line Support apprentice, specialising in the Digital Service Technician (DST) pathway, under the Level 3 Digital Support Technician Apprenticeship qualification, will help your business by maximizing the effective use of digital office technologies, productivity software, and digital communications
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Ongoing career progression within the company is available after the completion of the apprenticeship (performance dependant)
Employer Description:Approaching it’s tenth year, Cloudcell is a specialist provider of fully managed connectivity and telecommunications services, providing mobile based (4G/5G/WiFi/Starlink) solutions to customers when traditional fixed line services cannot meet their requirements. With teams that deliver tailored engineering to SME customers across the UK in a multitude of business verticals.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Knowledge of Sales,Service delivery support,Calm under pressure,Ability to prioritise....Read more...
A Technical Support Engineer is sought to join an established engineering team in Dover, Kent, contributing to the delivery of technical support, troubleshooting, and application expertise across a range of electrical testing and measurement products.
The Technical Support Engineer, Dover, Kent, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include supporting low voltage instruments, electrical test equipment, battery systems, and rotating machines, as well as contributing to product development, training, and customer engagement activities.
Responsibilities include:
Provide expert technical support to customers and distributors via phone, email, and other communication channels.
Deliver on-site technical support and assistance when required.
Support pre- and post-sales activities, acting as a key technical point of contact.
Create technical content including application notes, competitor comparisons, and support materials.
Support product development activities, including testing during alpha, beta, and product launch phases.
Assist with regression testing and validation of new products.
Deliver technical demonstrations at trade shows, exhibitions, and industry events.
Maintain and manage demonstration equipment and departmental stock.
Input and maintain accurate records within CRM systems.
Complete departmental reporting, including visit reports, monthly updates, and expense submissions.
Support internal teams including sales, product management, and marketing with technical expertise.
Undertake additional duties such as testing services and workshop support as required.
Key skills & experience:
Strong understanding of electrical installations and testing procedures (e.G., BS7671, BS2391).
Hands-on experience as an electrician within commercial or industrial environments.
HNC/HND in Electrical Engineering or working towards a degree-level qualification.
Strong knowledge of electrical power systems and testing/measurement principles.
Proficiency with IT systems including MS Office and CRM platforms.
Strong communication and presentation skills with a customer-focused approach.
Ability to manage multiple priorities and work independently.
Full UK driving licence and willingness to travel within the UK and internationally.
How to apply:
Apply now for the Technical Support Engineer role in Dover, Kent. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Ensure vendor invoices are correctly coded and authorised
Prepare payment runs and maintain supplier accounts
Post vendor payments to the system and allocate on accounts
Assist with checking and processing credit card returns, cash expenses and overseas banking
Provide banking support including cash allocations
Reconcile supplier statements
Resolve supplier queries in a timely manner
Reconcile goods in, goods receipt account
Training:Business Administrator Level 3.Training Outcome:
Comprehensive training and development programmes
Career advancement opportunities within a growing multinational company
Employer Description:Megger operates through three legal entities and supports multiple profit centres through Dover. Megger Instruments Limited (MIL) is the manufacturing company in Dover; Megger Limited is a UK and International sales company and Megger Group Limited being Meggers global head office. The transactions for all three companies as well as the full finance support for the trading companies is combined in one Finance team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Creative,Collaborative,Customer Relevant,Confident,Consistent....Read more...
Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
To maintain activity on all Monopoly events social media accounts. Posting original content periodically
To ensure no Monopoly Events Facebook, Instagram or Twitter (X) page has any periods of inactivity
To create Tik-Toks to engage our audience
To create content for Monopoly Events Facebook groups are regularly monitored
To source engaging content for social media campaigns
To support the workload and activity of the Social Media Marketing Manager
To occasionally post guest announcements and links to ticket sales on all pages
To research and understand the latest social media trends and platforms to keep Monopoly Events on the cutting edge of its digital marketing output
To build a good understanding of all venues, event detail and guest line ups for each show
To maintain a flexible and adaptable attitude to the work of the company in order to respond effectively to marketing and promotional opportunities
To occasionally attend our live shows to help create content
To answer certain customer service enquiries from Monopoly events multiple email account and liaise with the appropriate teams/relevant parties to provide prompt and correct answers to all queries
To set timed posts on all channels during downtime, holidays or other periods where engagement and output can’t be completed live
Training:Content Creator Level 3.Training Outcome:The successful candidate may be chosen for a full-time role after completing their apprenticeship.Employer Description:Monopoly events launched in 2015 from our CEO’s passion for all things 80s, vintage toys and prop building. We’ve been on an incredible journey since then, cementing our position as Europe’s biggest and most popular fan convention operator with twenty fabulous shows in the UK.
We operate three main convention brands. Comic Con are a huge multi-fandom medley of celebrity, gaming, cosplay and all round fun. For the Love of… are more genre specific deep dives into everything we love about certain genres. Comic Con Mania are one day family experiences designed for cities that may not have huge exhibition spaces designed for 10,000+ fans.Working Hours :Monday - Sunday
The duties of the post require weekend, evening, night work to meet the needs of the agreed programme of events activities and this is reflected in the salary of the post.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Key Responsibilities:
As you learn the ropes of the property industry, your duties will include:
Customer Excellence: Acting as the face and voice of HomeLets, handling face-to-face enquiries in the branch and managing inbound telephone calls
Property Coordination: Responding to emails and web enquiries professionally, helping prospective tenants and buyers find their perfect home
Documentation: Learning to prepare tenancy agreements, sales brochures, and property listings with high attention to detail
Process Management: Assisting with property maintenance logs, booking viewings, and updating our property management database
Office Support: General administrative tasks including managing post, filing, and ensuring all compliance documents are up to date
Training:Flexible deliver including the following:
Formal Learning Sessions: One 2-hour session per 4 weeks
Interim 1-to-1s: Weekly or bi-weekly informal catchups (usually online)
Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter
The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily
Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
The employer is looking to offer a permanent position upon successful completion of the apprenticeship
Employer Description:Since 1989, HomeLets & Sales have been trusted by 100s of clients to buy, sell, let and manage properties across the Bradford area.
Family run, fast and friendly we use the latest semi-hybrid technology to sell or let your property to include virtual tours and the ability to book online viewings and valuations 24/7 amongst many other features.Working Hours :Monday - Friday, 09:00 - 17:00. 30-minutes unpaid lunch break per day.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative....Read more...
Main roles and responsibilities:
Ensure telephone calls are answered efficiently in line with company guidelines and expected standards
Ensure queries are resolved satisfactorily by identifying the customer’s needs
Ensure telephone calls are forwarded to the correct colleague as required
Greet visitors to the office
Monitor enquiries email accounts
Shared management of pet ID microchip (“Backhome”) administration, including creating PIN numbers for practices and assisting with faulty scanners.
Actively take part in email and call monitoring sessions
Arrange overseas parcel shipments where necessary
Manage incoming and outgoing post
Provide administrative support to the sales and marketing team
Oversee Virbac individual printing
Carry out other duties as required for the benefit of Virbac Ltd
Assist with the management of nutrition inboxes
Process nutrition orders from the email inbox
Process return and damage requests, checking validity
Assist with literature orders and shipment
Assist with customer queries and reviews
Complete monthly filing
Set up customer accounts on internal systems (Movex/CRM), including creating and updating customer details.
Create new accounts as directed by the sales team
Assist with monthly exemptions
The apprentice will work closely with the Customer Services Team Leader and support the wider team to ensure the smooth running of the department.Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Training Outcome:Potential for this to become a full-time permanent role.Employer Description:Virbac is a global veterinary pharmaceutical company providing solutions to improve animal health in more than 100 countries around the world. Our extensive portfolio of innovative and award-winning products combine quality, effectiveness and convenience for veterinary surgeons, nurses, pet owners and farmers alike. Every day, we are committed to improving quality of life for animals and to shaping the future of animal health.Working Hours :Monday-Thursday (8:30am-17:00pm) - (16:30pm on Friday)Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Unlock your potential with this SDR opportunity in London's thriving trade technology sector.Global trade is evolving rapidly, and customs technology sits at the heart of this transformation. This Sales Development Representative role offers the chance to join a specialist software company during an exciting growth phase, where you'll develop valuable commercial skills whilst helping trading businesses navigate the complexities of customs compliance. Based near London Bridge with a minimum of three days in the office, you'll receive structured training and clear progression whilst working alongside a collaborative, supportive team.About the CompanyThis established technology provider has built a reputation for delivering intelligent customs solutions to UK importers and exporters. Their flagship platform streamlines customs declarations and compliance processes for businesses of all sizes. With post-Brexit trade complexity creating sustained demand for robust customs technology, the company is expanding its commercial team to support continued growth. The culture emphasises knowledge sharing, professional development, and work-life balance.The RoleAs a Sales Development Representative, you'll be the first point of contact for potential customers, helping them understand how technology can solve their customs challenges. This is a phone-first, relationship-building role where your ability to confidently pick up the phone, listen to business needs, and communicate solutions clearly will drive success. You'll wear both sales and marketing hats, working on campaigns whilst driving your own outbound prospecting efforts. This suits someone energised by conversation and comfortable initiating contact with senior decision makers.Here's what you'll be doing:Proactively calling prospects to initiate conversations and qualify opportunitiesResearch and identify prospective customers through HMRC data, market intelligence, and lead generation platformsConduct outbound prospecting across phone, email, and LinkedIn to engage decision-makersQualify leads through structured discovery conversations, understanding customs challenges and business objectivesArticulate the platform value proposition with clarity and credibility, booking product demonstrations for senior colleaguesCollaborate closely with marketing on campaigns, content feedback, and lead generation initiativesMaintain accurate CRM records including contact details, conversation notes, and opportunity progressionHere are the skills you'll need:1-2 years of experience in a sales, business development, or client-facing commercial roleConfident and articulate communicator with excellent spoken and written EnglishGenuinely enjoys phone-based outreach and isn't hesitant to make callsStrong academic background from a respected universityComfortable blending sales and marketing responsibilities as priorities shiftOrganised approach with ability to manage multiple conversations and follow-up activitiesResilient mindset suited to outbound prospecting and activity-based targetsCuriosity about international trade, customs processes, or supply chain operations is advantageousWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.What's on offer:Starting salary of £35,000-£40,000 during six-month training period, progressing to a higher base upon successful completionUncapped commission structure providing significant earning potentialStructured onboarding covering product knowledge, sales methodology, and industry expertiseEquity participation giving you ownership in the company's successPrivate healthcare and genuine flexibility around personal commitmentsClear career progression pathway with direct mentorship from leadershipBuilding a Career in Trade TechnologyThe customs and trade technology sector offers exceptional career prospects as businesses increasingly require sophisticated solutions for cross-border commerce. Sales Development Representatives who develop expertise in this space find themselves well-positioned for progression into senior commercial roles, account management, or partnership development. The combination of technical knowledge and relationship-building skills gained here transfers across the broader enterprise software industry, making this an excellent foundation for long-term career growth.This Sales Development Representative opportunity is brought to you by The Opportunity Hub UK, connecting ambitious professionals with career-defining roles in specialist technology sectors.....Read more...
Key responsibilities:
Learn and assist with day-to-day bookkeeping (sales/purchase ledger, bank reconciliations, journals)
Support preparation of VAT returns and basic management reports
Enter invoices and process payments; maintain accurate financial records and filing systems
Assist with payroll data entry (training provided)
Support month-end routines with senior accountants
General office and administrative duties as required
Training:
Training will take place within the work place both through their Tutor attending and through on the job work experience
Training Outcome:
Practical career-focused training and progression opportunities within EBS Accountants post succesful completion of the apprenticeship
Employer Description:EBS Accountants are a firm of accountants who pride ourselves on giving your business the time and effort it deserves. Blending traditional values with a modern approach, we pride ourselves on the ability to provide your business with personal, forward looking advice, based on your unique requirements. At EBS Accountants, our aim is to help you focus on important business decisions, by simplifying compliance and proactively interacting with you on day to day finance matters.Working Hours :Hours & working pattern
- Minimum 30 hours per week
- Monday to Friday (exact daily hours to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme! This isn’t just an apprenticeship it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you.What is it?
A full-time, paid apprenticeship designed to give you a 360° view of the travel industry. You’ll rotate across Customer Service, Sales, Operations, and Transport, building skills and confidence as you go and finish with a Level 3 Business Administrator qualification under your belt.No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line
You’ll support guests post-booking helping with room and flight requests, cancellations, or travel documents always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings whether on a call, by email, or via live chat all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
A typical week could include:
Answering calls and emails from customers, providing helpful and professional support
Assisting with bookings, travel documents, and special requests in our Customer Service and Sales teams
Learning how we arrange group travel and liaising with airlines to ensure smooth journeys in the Transport team
Supporting the preparation of tours and cruises, and helping resolve live issues with guests or suppliers in the Operations team
Attending team meetings, supporting ongoing projects, and developing your communication and organisational skills
This is an exciting opportunity to join a passionate and friendly team, develop your confidence, and build a solid foundation for your future in travel or business administration.
By the end of your apprenticeship, you’ll have the experience, skills and qualification to take the next step in your career and we’ll help you explore the opportunities available right here at Riviera Travel.What you’ll get:
A Level 3 Business Administrator qualification
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Applications are now open. Join us on the journey.Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business - we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes - it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients
Keep our CRM up to date with client information
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services
Manage communications via post, e-mail, and telephone
To support sales team with arranging calendar meetings, company introductions and equipment preparation
Help support reporting with our team
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard- Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:
This is a great start to your career if you are looking to get into the sector
Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday
9:30am till 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An office-based training scheme. You will not need to attend college campuses to complete this apprenticeship
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers, which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers
You provide service in line with the organisation's customer service standards and strategy and within appropriate regulatory requirements
Your customer interactions may cover a wide range of situations and can include face-to-face, telephone, post, email, text and social media
Training:You will not need to attend college campuses to complete this apprenticeship. Training Outcome:To progress within the business to a full-time position or to a higher level apprenticeship.Employer Description:NSDT is a voluntary organisation and registered charity managed by local people for local people. Originally set up in 1988 to provide housing regeneration in North Smethwick, our focus now includes economic and social regeneration where we aim to make a real and positive contribution to the lives of people in North Smethwick.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Accountabilities:
General
To promote and safeguard the welfare of children and young people
Finance
Process purchase orders and invoices on the finance system
Contact suppliers to place orders and query invoices as required
Process sales invoices and receipt income
Other finance duties as required
Administration
Support the central team in administrative duties, including producing letters, sending emails, booking train tickets etc.
Other administration duties as required
Operations
HR administration
Compliance administration
Event Managment
Support with the coordination of meeting rooms
Ensure conference facilities and ready for users
General office/team support
Training:You will be supported and mentored at the place of work by skilled collegaues to ensure you learn the required elements for the apprenticeship.
A Skills Coach from Hull College will also be on hand to guide you through the apprenticeship ensuring you become a competent employee with regular visits and contact.Training Outcome:For the right candidate on completion of the apprenticeship there is a full time role available. Also progression opportunities across the trust.Employer Description:Established in 2015 with four schools, the Venn Academy Trust has grown into a diverse family of academies across Yorkshire and the Humber. We support special, alternative provision, and mainstream academies, including a hybrid free school, celebrating the unique identity of each.
We are proud of our record in improving schools through strong central systems and effective strategies. Our focus on collaboration with schools, local authorities, and communities ensures pupils thrive, achieving positive outcomes and becoming lifelong learners.
Recognised for our expertise in Social, Emotional, and Mental Health (SEMH), we deliver outstanding provision from birth to post-16. Our trust board supports local governance to maintain high standards and strategic outcomes for every school.Working Hours :Term Time only.
Monday to Friday, 8.30am - 4.30pm.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working....Read more...
During the first 6 months of the learning process post training, you will be assigned a mentor. We’ll also support you further so you can learn from experienced professionals on-the-job and receive dedicated support to help you develop your knowledge and succeed. You’ll remain in your apprentice training group throughout this period, which will give you the opportunity to make friends and build on your experience together. We’re passionate about enabling colleagues to be themselves at work and develop a great career. We support and encourage you to forge relationships with professional contacts, colleagues and most importantly our millions of customers, ensuring that they remain at the heart of why we’re here.
Day to day, you’ll be involved in:
Speaking to our customers to deliver a structured solution with confidence
Demonstrate and deliver exceptional problem-solving and troubleshooting skills
Ability to ask the right questions to gain an understanding of the customer's business
Generate leads for our sales department by recommending alternative product/services that could save the customer money and time.
Think on your feet and quickly research to find an answer to the customer query.
Training Outcome:Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:At Sage, innovation starts with our people. With over 13,000 colleagues across 40 locations worldwide, supporting over 2 million customers, we’re united by a shared purpose: to transform the way millions of businesses work. As a global leader in AI, finance and HR software, we harness cutting-edge technology and forward-thinking ideas to simplify complexity and drive progress. At Sage, you’ll join a high achieving culture that values creativity, collaboration, and continuous learning—because together, we’re shaping the future of business software.Working Hours :Monday - Friday. Hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience....Read more...
Credit Control & Cash Management
Review customer credit limits and assist in operational decisions on prepayment or stop orders.
Proactively manage and reduce aged debt through effective collection strategies, e.g. letters, emails, and phone calls.
Maintain accurate records of customer interactions and payment statuses.
Monitor aged debtors weekly and produce reports for management and customer service teams.
Send weekly statements to customers.
Operational Support / Customer Liaison
Work with customer service to ensure all Purchase Orders (POs) and Sales Orders are in place to support deliveries and timely invoicing.
Resolve payment or order issues that may delay cash collection. Finance Administration & Reporting.
Assist with processing purchase ledger invoices, reconciling supplier accounts, and resolving queries.
Produce ad hoc financial reports, including royalty reports or management summaries.
Support HR-related finance processes as required (e.g., agency staff hours, clock cards, new starters/leavers).
Maintain records and analysis of agency hours, starters, and leavers.
General Office Support
Assist with day-to-day office admin, including stationery, post, and incoming enquiries.
Support finance team members as needed with ad hoc tasks.
Training:The role will consist of attending training towards the Level 3 AAT qualification as part of an accountancy apprenticeship each week at Peak Accountancy Training through their live online classes.
There is weekly attendance and the apprentice will also be visited through Teams to enable them to evidence the work they are carrying out as part of their apprenticeship. Training Outcome:Career progression options could include the opportunity to study a Level 4 and possibly a Level 7 accountancy apprenticeship.Employer Description:ID Unlimited are a leader in the personalisation and customisation of sportswear and leisurewear. Operating out of a 50,000 square foot site in Macclesfield, Cheshire. ID Unlimited is perfectly located with great access and links to the UK sports industry. With a dedicated team working tirelessly to deliver product to the highest quality. A management team with unparalleled experience and knowledge of the sports personalisation and customisation markets.Working Hours :Monday - Thursday 8am - 5pm. Friday 8am - 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Work to deadlines,Proactive,Excel skills....Read more...
