Assist with the creation and maintenance of the integrated master schedules for assigned projects
Contribute to project reports and attend associated reviews
Assist in the deployment & reporting of risk & opportunity management
Help the project team ensure correct and effective project governance is applied
Operate Thales UK tools to ensure effective management of the project schedule, budgets, risks and opportunities
Commit to attend all elements of the apprenticeship including attendance on virtual training modules, 1-2-1 coaching calls, assignments, exams and mandatory Thales UK training activities to lay the foundations for your contribution to future growth of the business
Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:You will, if you prove yourself to be the right candidate, be working as a Project Planner/Controller within the project management job family.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday to Friday, 37 hours a week, hours to be confirmed with manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Assist with the creation and maintenance of the integrated master schedules for assigned projects
Contribute to project reports and attend associated reviews
Assist in the deployment & reporting of risk & opportunity management
Help the project team ensure correct and effective project governance is applied
Operate Thales UK tools to ensure effective management of the project schedule, budgets, risks and opportunities
Commit to attend all elements of the apprenticeship including attendance on virtual training modules, 1-2-1 coaching calls, assignments, exams and mandatory Thales UK training activities to lay the foundations for your contribution to future growth of the business
Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:You will, if you prove yourself to be the right candidate, be working as a Project Planner/Controller within the project management job family.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday to Friday, 37 hours a week, hours to be confirmed with Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Create and maintain the production and repair schedules for company programmes aligned to customer demands
Coordinate and schedule manufacturing and purchasing demand to most effectively utilise company resources
Report regularly to a range of stake holders including adherence to schedule, issues to overcome and expectations for cost and delivery
Work within the governance demands of Quality and Company process
You will become fluent in Enterprise resource planning, capacity planning, Sales and operational planning
To attend training as required and pass all examinations and continuous learning modules as specified by the course
Training:For this position you will enrol onto a Level 4 Manufacturing Engineer Apprenticeship at Crawley College, to achieve an HNC level qualification over the 4 year programme duration. You will attend college on a day release basis to achieve your HNC qualification and will apply this learning into a real life context within our Industry function in Crawley. At the end of the apprenticeship you will have achieved an HNC in Manufacturing Engineering, plus a Level 4 Manufacture Engineer Apprenticeship and will roll off programme into a Planner role within our manufacturing business.Training Outcome:At the end of the apprenticeship you will have achieved an HNC in Manufacturing Engineering, plus a Level 4 Manufacture Engineer Apprenticeship and will roll off programme into a Planner role within our manufacturing business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)
Sifts TBC.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Team working....Read more...
Scanning incoming post and attaching to the client file
Preparing outgoing post to be sent
Speaking to insurance companies for updates on outstanding issues
Keeping the client records up to date
Training:
Business Administration Level 3
On and off the job training and location to be confirmed
Training Outcome:
Financial Services Administrator
Paraplanner
Financial Planner / Adviser
Employer Description:Moffatt Financial Planning has been providing financial advice since 1967.
We’ve helped clients of all types including private individuals, small businesses and medium sized companies.Working Hours :Monday to Friday, 9am to 5pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Liaise with service users, families, care staff, and other professionals to ensure an efficient service provision
Ensure all staff and clients files are compliant and up to date
First point of telephone call
Ordering stationeries and taking office stock and spreadsheet
Update care planner system
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress
Employer Description:Based in Thurrock Essex, Ronti Care Solutions provides essential home support services to Adults who need support to manage their day to day, from young adults to older people. Our honest, reliable, and friendly team always strive to provide the highest quality service to all. We understand that all our clients’ needs are unique, and we tailor our services to fulfil each and every requirement. When you choose us, we will pull out all the stops to support you.Working Hours :Monday - Friday, 10.00am - 3.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Initiative,Non judgemental,Patience,Wanting to learn more,Adaptable,Reliable....Read more...
The apprentice will work under the supervision of a number of consultants and Project Managers on the delivery of Transport Planning projects for a variety of clients to achieve their objectives and improve the quality of life for their customers.
Typical tasks and activities include:
To collate and analyse various sources of data to provide an evidence base to support Transport proposals
To undertake research activities on a range of transport planning projects and understand how these contribute to the development of project solutions
To use GIS and other mapping tool to present data / solutions within reports to demonstrate a range of strategies and interventions relevant to our Transport Studies
To develop technical notes and contribute to reporting outputs to demonstrate the outputs from technical work contributing to transport planning studies
To undertake on the job training for a range of analytical tool, plus the learning from their part-time degree course, and apply these skills to ongoing project activities
Training:Transport Planner (integrated degree) Apprenticeship Standard:
On this apprenticeship you will complete the BSc Transport Planning degree with Aston University
This is delivered on a block release basis
Training Outcome:
Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business
Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Liaise with customers, dealing with transport enquiries, booking in work and ensuring jobs are recorded and allocated to drivers.
Answering telephones, speaking to new and existing customers.
Ensure that the job sheet are completed in preparation for the next day's work
Process movement orders / VR1s as and when required
Maintain and update diary / calendar to ensure au work is recorded and sent for invoicing
Provides transport related assistance throughout the office
Ensures weekly data has been captured from alt vehicles for Tachographs
Ensure compliance to all security as well as operational procedures
Any additional ad-hoc duties as per business needs
Training:
On the job and off the job hours
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Transport Planner, Assistance Transport Manager.
Employer Description:T.W Bowler Ltd is a family run business which was established in 1950 and now spans over five generations. Key work covers specialist lifting and heavy haulage covering the UK, Ireland and Europe. Our Head Office is situated in Offerton, Stockport with a transport depot in Bredbury, Manchester. Our location is conveniently situated central to the UK motorway network. At TW Bowler Ltd, we have a team of experienced staff including a Special Projects Manager, dedicated route planning team and Abnormal Loads Officer who can find the best solutions to your needs and ensure trouble free movements to the highest standards. We work closely with our customers, police, highways and local authorities to ensure all moves are routed correctly and authorised. Our experienced drivers are CPCS, IPAF, Loader/ Securer and ALLMI trained operators who can move and lifting a wide range of plant, tong, wide or heavy equipment. Our drivers are Health and Safety trained and comply with safe loading and unloading procedures, following correct method statements to always ensure compliant practice.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Apprentices on the Bid Management scheme will join the business growth community of Bid Managers and Sales Managers, as we look to secure new business and open new markets for Thales products and technologies. Working with either the Electronic Warfare (EW) or Unmanned Air Systems (UAS) teams, Bid Apprentices will gain experience in:
Understanding and responding to customer requests
Knowledge in structuring and estimating new project
Methods for bidding, negotiating and ultimately winning new contracts
Bid Apprentices will join an Intelligence Surveillance and Reconnaissance (ISR) bid team who are keen to work together, share ideas and develop their experiences. Bid Apprentices will be supported in their learning journey as they take on more responsibility through ownership of individual bids, specific customer relationships and communications with the ISR organisation including the senior management team. Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:
Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a bid role.
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
The SDM plays a vital role in creating and maintaining customer relationships. The SDM acts as the link between the customer and the UK Services operational delivery teams. It is the mission of the SDM to always strive to exceed expectations and delight our customers.
As a Service Delivery Manager Apprentice you will develop key skills and experience in the following:
Integrated Logistic/Product Support Engineering Management
Customer Relationship Management
Operational Strategy
Project Management & Business Finance
Digital Operations
Leadership
Communication & Collaboration
Problem-Solving & Decision Making
Commercial Awareness
Training:This is a 36 month programme under the Level 6 Chartered Manager Degree Apprenticeship standard. Delivered through our academic partner, you will be given one day per week to complete your studies and will spend the remaining 4 days, applying your learning into a real world context within the Thales UK Services function. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. At the end of the 3 years and upon passing your End Point Assessment you will have achieved a BA (Hons) in Business Management Professional, plus the Level 6 Chartered Manager Degree Apprenticeship. You will also achieve Chartered Manager Status with the Chartered Management Institute (CMI).Training Outcome:
You will, if you prove yourself to be the right candidate, be working as a Project Planner/Controller within the project management job family.
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Become fully familiar with our Bright Hr platform that manages staff, tracks attendance, stores documents securely and plans employee shifts
Monitor all emails
Monitor our website and add content
Same as above on social media
Answering phone calls and dealing with new enquires
Contact existing clients with updates via email or phone
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:In the bustling town of Oldham, businesses thrive on a foundation of professionalism and excellence. A significant contributor to this is the environment in which these businesses operate. The Kleen Team, with its unwavering commitment to quality and customer satisfaction, stands at the forefront of providing top-tier commercial cleaning services in Oldham. Our mission is to ensure that every business in Oldham operates in a space that is not just clean, but also healthy and conducive to productivity.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Personable,Hardworking....Read more...
A normal day would include:
• Keeping the workshop clean and tidy• Using the tools and equipment used in vehicle maintenance and repair• Learning safe working procedures in the workshop• Assisting other technicians with their work whilst receiving on the job training• Learning how to service a vehicle and safely remove and replace engine, chassis, electrical and transmission components• Learning simple and complex fault diagnosis and repairs on engine, chassis, transmission and electrical systems
Advanced Automotive provide a quality service at very low rates, with no compromise on workmanship and results.
What you could go on to do:
You could go on to progress to become an HGV MOT Tester with the company after completing the apprenticeship.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:
L3 Heavy vehicle service and maintenance technician Apprenticeship Standard
Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Needham services Ltd provide a quality service at honest rates, with no compromise on workmanship and results. They understand how important your Business is to you and wherever possible, they operate a same day service so they may keep their fleet of vehicles on the road at all times.Working Hours :Monday to Friday, hours TBC.Skills: Attention to detail,Organisation skills,Team working,Hardworking,Punctual,Reliable,Honest,Willing to learn,Good knowledge of HGV,Interest in automotive trade....Read more...
A normal day would include:
Keeping the workshop clean & tidy
You will be taught how to use tools & equipment used in vehicle maintenance & repair
You will learn safe working procedures in the workshop
You will assist other technicians with their work whilst receiving on the job training
You will learn how to service a vehicle and safely remove and replace engine, chassis, electrical and transmission components
You will go on to learn simple and complex fault diagnosis and repairs on engine, chassis, transmission and electrical systems
What you could go on to do:
You could go on to progress to become an MOT Tester with the company after completing the apprenticeship.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Motorsave is an independent, family run business based in Swinton. With 18 Ramps and 3 MOT Bays it is a Ford Authorised Repair Garage with an excellent reputation.
As Motorsave is a family run business it enables the owners to oversee the whole operation on a daily basis, thus ensuring that the Motorsave team delivers the businesses core values to the highest standard.
'Looking after the driver as well as the vehicle' is the core business value that sets Motorsave apart from other garages and main car dealerships.Working Hours :Monday to Friday
Hours TBCSkills: Attention to detail,Team working,Interest in automotive trade,Knowledge of light vehicles,Punctual,Reliable,Honest,Garage experience....Read more...
A normal day would include:
• Receive customer orders by telephone, and email• Ensure that all orders are accurately entered into the bespoke ordering system • Handle customer enquiries and resolve any problems that may arise• Agree workload and priorities with the Sales office manager• Deal with document filing in a timely and efficient manner• Raise purchase orders to accompany all orders• Liaise with production and warehouse on relevant issues regarding availability and delivery• Manage a portfolio of several key accounts• Comply with Health and Safety responsibilities defined in the company Health and Safety policy, and ensure that any specific responsibilities are adequately delegated in their absence
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:MBP Door Solutions is the largest independent stockist of fire and non-fire doors in the UK. Founded in 1991, the company’s success is built on providing market-leading door solutions for its customers through its seven regional distribution branches and its responsive manufacturing capabilities. We provide standard and bespoke doors, pre-hung doorsets, door kits, timber screens, and fire, smoke and acoustic door sealing products to house builders, contractors, developers, builder’s merchants, public sector organisations and tradespeople.
Our Manchester branch, MBP Door Solution North West, is based in Wardley Industrial Estate which also houses manufacturing and distribution
For more information about MBP Door Solutions and its product offerings visit www.mbp.co.ukWorking Hours :Monday to Friday
8.00am– 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Conscientious,Task focused,Proactive,Positive attitude,Methodical,Knowledge of Microsoft Office....Read more...
This is a hands-on role that requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
A normal day would include:
Managing Inboxes
Order Entry
Order Booking
Document Management
Team Support
Phone Support
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship.
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Tyldesley Distribution Services Ltd. is a family-owned and managed company with more than 35 years’ experience of working in the transport industry.
Incorporated on 15th April 1985, operating from the market town of Tyldesley in Greater Manchester, Tyldesley Distribution Services Ltd began its journey in the transport industry.
Through the years Tyldesley Distribution Services Ltd would grow into a well-known haulier in the northwest. The time for expansion was coming.
In September 2018 Tyldesley Distribution Services Ltd opened a new depot in the Midlands area and continued to grow at a rapid pace and would soon outgrow it’s Tyldesley depot.
July 2024 saw Tyldesley Distribution Services Ltd move from its Horwich depot to the newly acquired site in Westhoughton.
Our founding Ethics and principles still hold strong today, we pride ourselves on identifying our customers’ requirements and meeting or exceeding them by providing bespoke solutions. We always aim to provide an efficient and competitive service and maintain a modern fleet.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Team working,Initiative....Read more...
Key Responsibilities:
Support the production of monthly accounts processes with the goal of achieving full proficiency within twelve months.
Matching, checking and coding of invoices
Understanding the basic elements of VAT
Electronic payment runs – understanding the needs of the business – cash flow constraints
Processing staff expenses
Setting up new accounts within our finance system and maintaining existing account details
Reconciliation of supplier statements
Introduction to bank reconciliation
Keeping filing / archiving up to date
Data entry
Being first point of contact for all relevant enquiries.
Maintaining strong relationships with all stakeholders.
Support the month end management accounting process
Provide cover in the absence of a member of the Finance Team
Working towards an AAT qualification and developing a career in finance.
What you could go on to do:
In time provide further payroll analysis for use around the business and links with finance for management accounts.
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship.
Employer Description:In 1982, we began a family business providing Commercial Cleaning services
Company based in the Northwest of England serving the local area with general offices and industrial cleaning.
Today, we are still a family business but our services have grown in both number and geography.
We are now a nationwide leading property services company providing facilities management, health, safety & environment compliance and of course always at our core cleaning.Working Hours :9.00am - 5.00pm, Monday to Thursday. 9.00am - 4.00pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Personable,Hardworking,Bright,Eager to learn,Well presented....Read more...
A normal day would include:
Learning how to list products on Shopify and not on the high street and any other platforms we partner with in the future
Monthly stock takes
Potentially some purchasing and buying in the future of gift items lie candles, chocolates, facemasks etc.
Support on seasonal photo shoots for new ranges
Support on data entry
Customer outreach support
Social media management
Ad hoc duties may include – making refreshments if we have a client meeting, general office support, taking phone calls/messages, greeting visitors, support with DHL/Royal Mail post – incoming/outgoing, invoice support
Occasional support may be needed on urban Bliss for holiday covers etc. where the brands overlap with the shared teams at time but primarily this would be a Parcel London specific role. Our previous apprentice Lauren Bourke who is now permanent supports on both brands
Where we are a gifting company, there will be an element of picking and packing, and creating labels to send gifts out – tracking of all deliveries, and follow ups with customers if needed
All of the above would have training provided, and we would start slowly and drip feed new tasks once original tasks have been mastered but above would be the ideal for someone to be managing.
We need someone who is motivated, enthusiastic, has some experience on excel, word and computers in general. Social media personal experience would be a bonus but not required. Someone that is friendly, and likes gifting and working on nice, pretty products and is excited to work alongside an established start up brand.
What you could go on to do:
Working way up through further qualifications to continue through the team or joining another part of our team if they would like experience in those areas also.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. On the job and practical training will be provided by JSK
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team.
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Established over 30 years ago beginning with a market stall, we are now a contract supplier to the UK high street as well as running our own in-house fashion brand and our own corporate gifting brand. We have an amazingly knowledgeable team of 30+ employees, 3 of them were previous apprentices who have been with us now for nearly 5 years. We hold regular socials, monthly sample sales, staff discount available for both brands, offer EAP+ provided by Bupa and offer an early Friday finish where work is completed.Working Hours :Monday to Friday
9am– 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Knowledge of Microsoft Office,Motivated,Enthusiastic,Friendly,Eager to learn....Read more...
Our Client Care Team deal with all administration issues relating to initial client contact, onboarding, the advice process, product/services implementation, ongoing client contact, annual reviews, record keeping, office housekeeping and practice management. Each role has some degree of specialisation and some degree of overlap and as small business it is important skills are sufficiently shared so that individual roles can be covered during absences.
Behaviours
Honest and sincere in actions and doing the right thing (even when not the easiest).
Adaptable and willing to accept changing priorities and work patterns when new jobs need to be done, or requirements change.
Enthusiasm and shows drive and energy in work, when things are going well and when challenges arise.
Dependably meets personal commitments and expectations, for example: completing work, timekeeping.
Proactive in their own development; commitment to the job, the firm and the outcome for customers.
Takes pride in delighting customers.
Primary Responsibilities
Create and maintain accurate client records on back office systems, platforms and any other IT systems.
Deal with client and provider queries by phone/email/post.
Prepare client documentation and correspondence pre and post meetings as per business processes.
Check accuracy and completeness of new business documentation.
Ensure that all business applications are processed accurately and efficiently, in a compliant manner, to the firm’s standards.
Ensure all supporting documentation is maintained as per company procedures.
Ensure all work is followed up promptly in line with company standards.
Liaise with product providers to ensure timely and accurate responses to clients (progress chasing).
Gather client product data and record.
Provide a friendly and professional point of contact for clients and enquiries.
Ensure action points resulting from client meetings get diarised and dealt with.
General administration
Answer, screen and forward incoming calls.
Ensure back-office systems are kept up-to-date.
Open, scan, log and allocate incoming post.
General correspondence.
Other duties as directed by management.
Skills
Develops effective relationships with customers and key contacts, handling & resolving issues through effective verbal and written skills.
Understands role within team and its impact on others.
Consistently endeavours to support colleagues and collaborate to achieve results.
Successfully plans and prioritises to deliver good outcomes for the business and its clients.
Consistently adheres to systems and processes using proficient IT skills and is mindful of and adheres to regulatory requirements.
Qualifications requirements
GSCE in English and Maths or can demonstrate working to this level.
Other
This job description outlines the main functions and responsibilities of the post. The post holder may be required to undertake additional duties as required, commensurate with the level of the job.Training:The training will take place online accessed from your employers site address.Training Outcome:At HA&W we are committed to developing our employees and offer study support (including paying for further exams and materials, as well as time off for further study and exams). When you have completed your apprenticeship, you will put together a further development plan with your line manager. Progression opportunities include studying and working to become a Technical Administrator, Paraplanner or Financial Planner, as well as the opportunity to be involved with various business projects.Employer Description:HA&W are a firm of Chartered Financial Planners, providing financial advice and oversight of pensions & investments. New clients are provided with a complete financial planning review, based around lifetime financial modelling techniques. We arrange products and services where necessary and are usually engaged to provide ongoing advice and oversight. We have approximately 300 ongoing individual clients and provide services to a smaller number of businesses/organisations.Working Hours :Monday to Friday, 9.00am-4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
