The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Children’s Social Care Service, which is within the wider Health and Wellbeing Directorate.
This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Business Support Assistant.
The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the children’s social care service.
This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.
This role is ‘Hybrid’ which means working from Council Hub buildings and from home.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
Typical duration for this Level 3 Business Administrator qualification is 18 months and 3 months duration to complete, the End Point Assessment. Apprenticeship training will be delivered on-site and via Microsoft Teams.
Responsibilities the apprentice will have, with appropriate support and supervision:
Support the work of Children’s Social Care by providing comprehensive, administrative and finance support to ensure service needs are met and business levels maintained
Undertake activities connected with supporting the work of the team and wider service to achieve optimum efficiency and effectiveness
Respond to all enquiries to ensure prompt accurate communication standards are met and maintained
Input and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained
Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and multi agency partners can be assisted in their decision making
Highlight potential areas for improvement to systems, functions and activities to the manager
Training Outcome:On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.Employer Description:Play your part towards a stronger future at Cheshire West and Chester Council. We believe a stronger future where we all play our part in thriving, caring and sustainable communities. Grow your career, make a difference at Cheshire West and Chester Council. We pride ourselves and doing things differently. Our Council provides vital services which touch all aspects of people’s lives every day. We are driven by doing things differently, working on a wide variety of exciting change programmes to tackle challenges across our borough. With almost 3,500 employees, we are responsible for well known services such as , museums, libraries, environment operations, transport and highways, social care, schools, housing, planning and waste collection, but there is much more to what we do such as supporting businesses, registering births, and marriages, pest control , supporting careers in finance, legal, data and more!Working Hours :Monday to Friday; this role is ‘Hybrid’ means working from Council Hub buildings, and from home, to be discussed with the line manager (exact shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Reviewing current processes and bringing ideas to enhance or develop to Officers.
Undertake training to improve skills - dedicate the required time to your level 2 qualification asking for advice or assistance where necessary.
Liaise with staff from other services to ensure that the customer receives a seamless service.
Ensure e-mails are forwarded to the correct service for a prompt response.
Carry out administrative duties and find alternative ways to gain the same, if not improved, outcomes to assist in streamlining duties where possible.
Actively take part in surveying customers in relation to satisfaction with services to help us identify improvements to our services.
Provide administrative support to other areas of the department.
Help to promote our digital strategy by assisting customers to use our website and access our services on-line.
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to customers.
Take part in Apprenticeship Projects to increase skills and knowledge.
Keep up to date with information or changes in service provision to ensure the customer always receives the right information.
When out of the office, you will be assisting skilled Officers deliver their service, where a ‘thinking outside the box’ attitude will be greatly beneficial. The post will look into different ideas to improve and enhance Operations service delivery.
When in the office, you will be dealing with customers and Officers to research current processes and how these can be developed, whilst assisting in initiating enhanced processes across several operational areas.
Any other duties as reasonably required by the post holder’s Manager or Head of Service.
Training:
Business Administrator Apprenticeship Standard at Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills, if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Apprentices will be encourage to apply for opportunities available in the council as their apprenticeship progressess.
Employer Description:Braintree District is a local government district in Essex, England. The district is named after the town of Braintree, where the council is based.Working Hours :Monday to Friday, usual office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexible,Self motivated,Interpersonal skills,Willing to learn and develop....Read more...
St Marks CofE Primary School are looking for an Apprentice Business Administrator to train for a career in the education sector.
As an apprentice, you will study towards an NVQ Level 3 qualification, covering skills and academic learning, while earning a wage and gaining valuable work experience.
Based at the school, you will be working alongside a mentor to support efficient processes and various administrative duties, whilst also engaging with children, parents and colleagues, with a focus on adding value.
The role of business administrator is to contribute to the efficiency of the School, and some of the main duties and responsibilities include:
Managing school correspondence, including phone calls, emails and letters
Organising meetings, scheduling appointments, diary management
Performing data entry, including updating records and databases for employees, pupils, financial and compliance information
Managing inventory of office supplies, goods and services. Raise purchase orders, receipt invoices, and control expenditure to budget
Support functional areas, working across teams, providing school admin support
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, and effective decision-making.
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:The apprenticeship programme consists of online teaching, coaching and workplace development. The programme includes virtual classroom sessions, alongside development workshops, professional mentoring, and regular progress reviews.
You will undertake the Level 3 Business Administrator programme, this consists of –
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, perform financial processes, record and analyse data.
Produces accurate records and documents including emails, letters, files, payments, reports, database management.
Maintains records and files, in compliance with the organisation's internal policies and procedures.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
Takes responsibility for initiating and completing tasks, manages priorities and time to successfully meet deadlines.
Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g., travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
As part of the programme, you will undertake a business project based on your apprenticeship, which will ensure you can apply your skills in a setting which can add value to your learning, your role, and your employer.
Successful completion of the end-point assessment (EPA) will lead to final certification of the apprenticeship. Training Outcome:St Mark’s is committed to developing and promoting apprentices within their school, providing great career opportunities for trainees to become valued members of the team.
At the end of the programme, you will be fully trained to become a Business Administrator in Schools with real prospects of a permanent role with St Mark’s. Employer Description:St Mark’s CofE Primary School is a small, family orientated village school in Kendal. We work in partnership with parents to develop a school where no one fails but rather, where every child leaves us having identified a talent, a skill, an intelligence through which they can become whatever they want to be. We have a strong tradition of celebrating achievement and encouraging children’s self-esteem and we have excellent teachers, teaching assistants and office staff who all work closely together. Our Governing Body plays an active role in the development and success of the school and we have a thriving Parent Teacher Association (PTA) whose members work extremely hard to raise money and to provide a whole range of social events for parents and children.Working Hours :o (08:30 – 16:00) Monday to Friday – ½ hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Business Administrator to support Taybar in office related duties including:
- filing systems and processes
- organising accounts and data entry
- Work independently to deal with customer enquiries and complaints, making decisions regarding outcomes
- Follow up on any escalations
- exercising good judgement
- Keeping spreadsheets up to date
- Improving office procedures where possible to make processes run smoothly
- Improving office procedures where possible to make processes run smoothly
- Keeping already established relationships with customers
- Compliance with data protectionTraining:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with the business as it is expanding and further opportunities for training will be available.Employer Description:At Taybar Security, we’ve got the industry experience to keep businesses safe. We are one of the most experienced and well-respected security companies in Solihull. Our SIA approved officers always strive to deliver quality, reliability, and professionalism with all of our services, spanning Manned Guarding, Key holding & Alarm Response, Event Security and more. Whatever you need, we’ve got the security solution for your business.Working Hours :Monday to Friday approx. 9-5pm
May be required to work some weekends and take alternate day off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Friendly,Approachable,Pro Active,Willingness to learn,Good Attitude,High work ethic,Positive,Motivated....Read more...
Key responsibilities:
• Regularly review with suppliers’ delivery schedules and expedite materials to ensure timely on-time delivery of materials.
• To review material requirement planning software and act on exception messages to balance demand and supply by rescheduling line items where necessary.
• Pro-actively communicate supply or supplier risks to the planning team and work with different stakeholders to develop mitigation plans to supply risks.
• Champion the supplier management policy, ensuring that reasons for late deliveries are recorded and work with procurement team to ensure delivery performance is managed in line with supplier management policy.
• Work with cross functional teams to manage material master data to ensure accuracy.
• Prepare and lead the Purchasing Daily Meeting to review material shortages and late deliveries against expected targets.
• Process vendors return orders and communicate with logistics team the urgency of these so that they can be returned promptly.Training:The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;
• Level 3 Diploma in Business Administrator (optional)
• Business Administrator – Knowledge, Skills and Behaviours.
• Functional Skills Maths and English Level 2 (exemptions apply).
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.Training Outcome:The route possible could be Junior Buyer and lateral movements are possible.Employer Description:SLXR is part of the production inspection division of Mettler-Toledo. At Royston we manufacture engineered to order and standard configured machines for the food, beverage, and pharmaceutical manufacturers worldwide. METTLER TOLEDO Safeline x-ray inspection systems offer safety and quality assurance at every stage of the production process for raw, bulk-flow (loose), pumped and packaged products.Working Hours :Monday - Friday, 8:30am – 5pm (flexible)
1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Our administrative teams play a critical role in the smooth running of our business. With complex, challenging projects being tackled every day, we need people who are skilled in making sure the right information is available in the right place and at the right time. As part of your role, you will undertake an apprenticeship Business Administration l 3 at Middlesbrough College.
What you'll be doing:
Delivering administrative and organisational support to aid the smooth running of projects
Booking internal and external training courses for all UK employees
Ensuring information on our Learning Management System (LMS) is kept up to date
Collecting, maintaining, and processing data and documents
Enrolling candidates and resulting training with various awarding organisations.
Creating purchase orders for training invoices
Liaising with potential clients and offer advice and guidance on training courses
Training:Level 3 Business administrator apprenticeship standard.Training Outcome:Potential permanent position upon completion.Employer Description:Mammoet UK has opened a new Teesside office to support the company’s growth in the region and an increase in upcoming projects across the UK.Working Hours :Monday - Friday
Hours TBCSkills: Communication skills,Attention to detail,Team working,Verbal + Written Skills,Experience with Microsoft....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
The post holder will be required to assist in the provision of an efficient reception team. Full apprenticeship and role training will be provided for this exciting new position in this patient-focused practice.
Duties Include:
Providing great care and customer service to our patients
Phone and face to face interactions
You will need a sensible attitude, as you will have access to sensitive and confidential information
You will be booking appointments
Managing patient requests
Updating records and notes
Supporting the practice teams in delivering excellent care
You will be part of the medical reception team and will be trained to:
Talking to patients, care navigating and booking appointments
Accessing and updating medical records
Managing prescription enquiry’s
Filing and carrying out administrative tasks
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
General practice has many avenues to explore; a good grounding in a medical/GP admin team can take you into the administrative world of healthcare or into the clinical world
Progression can be into NHS management, coding, medical secretary roles, summarising, contract management, healthcare or clinical. The opportunities for someone who wishes to develop and learn are endless
Employer Description:You can contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help from anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care.Working Hours :The Practice is open between the hours of Monday - Friday between 8.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm,Confidentiality,Well presented....Read more...
Preparing & sending workshop estimates.
Processing sales orders.
Raising delivery notes for completed jobs.
Dealing with Customer Queries.
Raising APC collections.
Weekly scheduling with the workshop.
Keeping the service inbox up to date.
Liaising with suppliers and 3rd party suppliers.
Scanning documentation.
General administration duties as required to support the administration team.
Training:You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2–3-hour lessons with your assigned Trainer Assessor (TA) via teams. Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members. All learning will be completed at your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:Altitude Safety is one of the UK’s leading suppliers of critical safety equipment including confined space and site safety equipment. They have a great opportunity for you to join their growing business and be part of an excellent team. They like to involve all staff in their journey of growth and actively encourage the team to share their thoughts and value everyone’s opinions. You will be part of a larger group with room to progress and further your career.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Self motivation....Read more...
Stephensons are seeking to appoint a new ambitious Legal Administrator Apprentice to support and deliver assistance to the Residential Conveyancing department by providing a comprehensive and quality conveyancing service as part of a team. You will gain real-world experience working in our Residential department, including administrative tasks such as managing legal documents, drafting correspondence, scheduling meetings, and client communication.
What makes this role great?
Unlike traditional academic pathways, apprenticeships allow you to earn a salary while gaining a qualifications.
You will be mentored by experienced legal professionals along with your tutor, providing insights into best practices and learning from our expert team!
You will receive constant feedback from supervisors and colleagues to help refine your skills, helping you pass your qualifications with ease.
You will complete a combination of work-based learning with formal education, enabling you to apply your classroom knowledge to real-world situations.
In addition to legal skills, you will master general administrative duties like managing legal documents, IT systems, and office operations, which are crucial in the smooth functioning of a law firm or legal department.
What else can Stephensons offer?
Well-being package including (financial, physical, mental and dietary heath support)
Free parking
Salary sacrifice pension scheme
Life Assurance
Competitive salary and holiday entitlement
Holiday sale & purchase scheme
Season ticket & travel support
Payroll giving scheme
Social events & clubs
Internal referral scheme
Retail vouchers/cashback schemes
Early monthly pay scheme
Free eye tests
Cycle to work scheme
Training:
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Training Outcome:
The aim is that you will complete their apprenticeship into a full time position
Employer Description:Stephensons is an award winning, top 150 law firm with a strong commitment to the future growth and development of the business. With an ambitious mind set, yet approachable and down to earth attitude, Stephensons provides an exciting place for long term career development and progression. Whilst we do look for highly motivated and driven individuals, we also have a strong commitment to work life balance and flexibility.Working Hours :Monday to Friday, from 9:00am to 5:00pm, with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Duties will consist of:
Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc
Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
To be responsible for incoming mail from patients and hospital providers received over the counter
Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
Maintaining absolute confidentiality at all times and being aware of practice policies
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:A local doctors surgery serving the heart of Castleford. This is a teaching practice for future GP’s. There will usually be Registrars in training with the practice for a period of 6-12 months.
As part of the training requirement, a consultation may from time to time be recorded by video. This would only be with the patients consent.
We also have medical students from the University of Leeds on attachment to our practice.Working Hours :Monday - Friday. As the surgery is open between the hours of 8.00am - 6.30pm, you will work on a rota basis of 7.5 hours per day - 37.5 hours per working week.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated,Caring,Adaptable....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Sitting in this developmental post, the successful candidate will be given protected time to complete their assignments, as well as participate in activities and training that contribute to their professional development.
Alongside this, apprentices will be responsible for carrying out generic administrative duties alongside the full-time clerical staff.
These duties include but are not limited to:
Covering main reception,
Inputting data,
Responding to emails,
Arranging and rearranging meetings,
Diary management,
Note taking,
Filing, scanning and printing documents.
The successful candidate will split their time between working at home and working in the office which is Ballard House.Training:
You will be completing a Level 3 Business Administrator Apprenticeship qualification
Functional Skills if required
The training provider will be Achievement Training Plymouth
Training Outcome:
Whilst there is no guarantee of a permenant position at the end of this apprenticeship, there is a possibilty that a position may become available to apply to
Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Monday - Friday, 9.00am - 5.00pm.
4 working days on the job and 1 working day allocated to completing the apprenticeship standard.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Passion for the environment....Read more...
Key Responsibilities:
Respond to customer inquiries via phone and email with professionalism and care.
Take and process customer orders efficiently.
Check stock levels and assist with inventory management.
Provide exceptional after-sales support to ensure customer satisfaction.
Maintain a tidy office and kitchen area through general housekeeping duties
Duties will include, but will not be limited to:
Processing quotations and sales orders
Answering the phone
General admin
Communicating between suppliers and customers to make sure correct products are purchased
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month.
All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the Apprenticeship, become a part of the team full time and work towards the next levelEmployer Description:Having been in the business for more than 30 years, we are confident we can offer everything you need from an Engineering Supplier. MGB Tool Supplies was established in 2004, headed by successful business owner Maurice Bull.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
An opportunity to get a long-term career and learn all aspects of modern pest control.
Main Duties:
Assisting the Director & Administration team of Pest-Tech with the office administration and customer support.
Diary and email management.
Setting up and scheduling appointments.
Assisting in organising work schedules for the technicians.
Communicate by phone call and email with letting agents, property managers and clients on services required or delivered.
Provide administrative support for staff meetings i.e., setting minutes, collation and sending agenda and documents pre-meeting and the recording of meeting actions.
To use multiple IT packages and systems relevant to the organisation.
To assist in developing and maintaining an effective IT management system.
To regularly review archive/dispose of dated material whilst ensuring that all archived documents are stored appropriately.
Monitor and order stationery supplies and open/distribute the post daily.
To work as part of the Pest-Tech Team providing an excellent level of operational support.
Builds and maintains effective working positive relationships within the company, and external clients.
Responsible for printing, making up of contract folders.
Ensure that all staff-related communication and client data is GDPR compliant.
Training:
Business Administrator Level 3 Standard.
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for full time employment for the right candidate.
Many employers retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.
Employer Description:. Pest-Tech is a professional team of experts covering all aspects of pest control. The company delivers pest control across Kent. The Technicians are supported by a highly efficient administration team.Working Hours :Monday-Friday.
9.00am - 5.00pm.
30 minutes paid lunch break.
20 days holiday per year, plus Bank Holidays (usually 8 per year).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Self motivated....Read more...
Calling established customers
Contacting potential customers to promote our products and services
Contribute to the day-to-day sales operations
Making outbound telephone calls to all customers
Social media
General office duties as required
Serving customers at the trade counter
Marketing to help gain new business
Training:Level 3 Business Administration Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines
Training Outcome:
The possibility of a full time permanent position upon successful completion
Employer Description:JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met.
Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories.
We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority.
We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.Working Hours :Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience....Read more...
Key Tasks (tasks vary within teams)
Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
Customers - help in dealing with customer enquiries on the telephone, face to face and email
Financial - assist with the processing of invoices and charges
ICT support - data inputting, maintain electronic record systems
Stock control - monitoring and re-ordering
Produce routine basic information in response to a request
Manage small projects
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
Attend an apprentice induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Administrator Apprenticeship
2 years work experience in the public sector, school environment
Personal support to seek employment towards the end of the apprenticeship
The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :Term time only. Monday - Friday - 9.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Responsible for a comprehensive PA support service to the Directors.
The organisation of the Directors schedule through full diary management in a proactive, efficient, and confidential manner to ensure effective time management.
Ensure that a professional reception service is operated when dealing with visitors to the Corporate Director and Directors.
The management of incoming communications on behalf of the Directors - filtering emails and other general information, queries, phone calls and invitations, highlighting urgent correspondence as necessary.
The role will involve regular contact with the Leader, CEX, elected members, MP’s, Partner agencies and the media as well as a range of other agencies and will be responsible for the efficient and effective liaison between the Directors and key colleagues including the Director, Chief Executive, Leader of the Council, other elected Members, the management team and other officers within the organisation.Training:
The Level 3 Business Administrator apprenticeship is delivered via online classroom and MSTeams meetings with your individual work coach
Training Outcome:
Progression to a permanent position (subject to budget constraints)
Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people.
Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this.
We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :Monday - Friday, the times may vary depending on the needs of the Service Area.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
You'll be responsible for supporting and engaging with different parts of our organisation, contributing to efficiency and effectiveness through your administrative skills and proactive approach. Key responsibilities may include:
Skilled use of multiple IT packages and systems to perform tasks such as writing letters, creating proposals, handling financial processes, and analysing data
Producing accurate records and documents, including emails, reports, and proposals, and making recommendations for improvements
Exercising sound judgment and decision-making to identify solutions and contribute to the organisation's objectives
Building and maintaining positive relationships with internal and external stakeholders, demonstrating strong communication skills
Completing tasks to a high standard, applying problem-solving skills to resolve complex issues, and sharing best practices with the team
Taking responsibility for initiating and completing tasks, managing priorities and time to meet deadlines
Utilising relevant project management principles and tools to plan, monitor, and report on projects as required
Developing an in-depth understanding of the organisation's purpose, activities, policies, and the wider business environment.
As a Business Administrator Apprentice, you'll have the opportunity to gain valuable experience in a diverse range of administrative duties, from managing stakeholder relationships to optimising business processes. You'll also have the chance to explore the applicability of business principles such as managing change, business finances, and project management.
We welcome individuals from all backgrounds who possess strong organisational skills, attention to detail, and a proactive mindset. Excellent communication skills, both written and verbal, the ability to work independently and as part of a team, and a willingness to continuously learn and adapt are essential.
Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 3 apprenticeship standard, Business Administrator. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.
You will build your skills over a 18-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Throughout the apprenticeship, you will work alongside the team, supporting with day-to-day tasks learning how Amazon works and delivers for its customers
As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers
The on the job experience will help you build a portfolio of evidence towards your apprenticeship
You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s)
Once you have successfully completed your Level 3 Business Administration Apprenticeship you will be able to apply for relevant roles across the business
Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday- Friday
Hours to be confirmed
40 hours a weekSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Your role will involve dealing with customers on a daily basis, answering and making calls, dealing with confidential enquiries, accurate data inputting of customers new claims, making liability decisions, allocating work across teams and instructing suppliers to progress the claim. During this period you will gain experience in motor, property & Liability claims.
As you progress, you’ll also have the opportunity to handle your own portfolio of insurance claims from initial receipt to settlement.
This role provides an entry level opportunity into claims handling and has been designed to compliment the Level 3 Cert. CII qualification.
You will need to work well as part of a team environment, be an effective communicator and enjoy problem solving. There is always lots going on, so good time management skills and the ability to organise yourself effectively are crucial.
We’ll also need to you to take ownership, which is being proactive and owning your personal objectives and focus on results.Training:You will work towards your:
Level 3 Financial services administrator Apprenticeship.
Certificate in Insurance (Cert CII)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually. 6 hours per week off the job training.
Training Outcome:Possibility of becoming a permanent employee after the successful completion of the apprenticeship.Employer Description:Crawford and Company is global leading Loss Adjuster and Claims Management company. We have offices in over 70 countries and employ over 9000 people. For over 80 years, Crawford has led the industry through a relentless focus on people and the innovative tools that empower them. For more information, please visit https://www.crawco.co.uk/.
Crawford provides a fully-integrated, end-to-end claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third party administration specialist, Crawford TPAWorking Hours :Mon – Fri, 9am- 5pmSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
PA & Administrative Support:
Assist the Managing Director with daily administrative tasks, including managing emails, calendars, and appointments
Prepare and format documents, reports, and presentations
Coordinate meetings, take minutes, and follow up on action points
Manage travel arrangements and itineraries when required
Handle confidential and sensitive information with discretion
Accounts Receivable Duties:
Manage the invoicing process, ensuring all invoices are accurate and sent to clients promptly
Follow up with clients regarding outstanding payments and overdue invoices
Maintain detailed records of all communications and payment arrangements with clients
Reconcile customer accounts and resolve any discrepancies or disputes
General Accounts Support:
Assist in maintaining accurate financial records using Xero accounting software
Assist with bank reconciliations, supplier payments, and other day-to-day financial transactions
Collaborate with the finance team to ensure smooth end-of-month and year-end processes
Provide general administrative support to the accounts department as required
Training:You will attend onsite at Rugby College one day per month.
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
As required to meet Level 3 Business Administrator apprenticeship Standard.
Maths & English Level 2 (if required).Training Outcome:Progression will be discussed at the end of the apprenticeship.Employer Description:Tooling Intelligence provides innovative inventory and asset management solutions to a wide range of industries across the United Kingdom and Europe.Working Hours :30 hours - Monday-Thursday (with Fridays by arrangement if required). Flexible working hours, with potential for remote work depending on business needs.
This is a part-time position.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Duties will consist of:
Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc.
Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
To be responsible for incoming mail from patients and hospital providers received over the counter
Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
Maintaining absolute confidentiality at all times and being aware of practice policies
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs
The role will evolve as time and duties progress
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environmentThis apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.Working Hours :Monday to Friday 6 hours per day. Rota basis to be confirmed upon offer of employment. The surgery is open between the hours of 08.00am and 18.30pm.
Total hours per week: 30 hours a weekSkills: Communication skills,Attention to detail,Team working,Initiative,Patience,Good attendance record,Self Motivated,Adaptable,Caring....Read more...
What we are looking for:
The successful applicant must have great organisational and communication skills. You will also be able to work flexibly both as part of a team and on your own initiative.
Duties will include:
To assist in a variety of tasks to support the academies within the Trust. This will be varied and diverse and will differ from academy to academy
To receive telephone calls and take messages as appropriate and assist with greeting visitors and providing refreshments
To attend meetings as required which will include minute taking.
To assist with data analysis
To maintain and update records
To work closely with the MAT Central Team and assist as necessary to enable them to undertake their jobs effectively
General:
To ensure that you take care of your own health and safety and that of your colleagues in line with the Trust’s Health and Safety Policy
To undertake any other duties as may be reasonably required by your line manager
To play a full part in the life of the Trust community, supporting its distinctive mission and ethos, actively promoting its policies and practices
To work as a member of a designated team and contribute positively to effective working relations within the Trust by attending all appropriate meetings
To participate in training and development
To carry out your duties in accordance with the Academy's Equal Opportunities Policy
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussion
Training Outcome:
Good prospects for progression to a full-time position for the right candidate dependant on funding
Employer Description:Great Heights Academy Trust focuses on meaningful collaboration between Trust schools and designations for the benefit of all the children in every Trust school. We have a determination to support and challenge our schools to provide the best possible educational experience for all the children by having a creative and aspirational curriculum and the highest quality teaching. There is a relentless focus on academic excellence and high quality pastoral care to ensure that our children are capable, confident and caring learners. The wealth of expertise within our schools, along with high quality governance, fosters a strong sense of belonging and community across the Trust whilst remaining focused on each child achieving their full potential. We strive to develop a culture where each member of staff is motivated and supported to provide high quality, innovative teaching along with opportunities for sharing their expertise.
Our strong Trust Board is committed to the vision and values of the Trust and each Trustee has high aspirations for all our children.Working Hours :Monday - Friday - times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Can Do Attitude....Read more...
Answer and direct phone calls providing polite & professional communication
Greet & assist visitors to the office
Dealing with incoming & outgoing post
Action email requests from advisers & clients
General office duties e.g. filing & photocopying
Book meeting rooms, hotels, taxis etc.
Conduct accurate data entry
With further training, the apprentice’s role will also expand to include:
Client valuations
Client investment/pension withdrawals
Assist in the preparation of regular annual review letters & reports
Preparation of documents to accompany adviser’s recommendations i.e. illustrations, application forms & comprehensive suitability reports
Training:
Fully and part funded learning and development programme that includes the CF1 Financial Services Regulation and Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 digital study book and exam entry
CII and EPA resits are to be covered by the employer
Fortnightly workshops for the CF1 exam from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
R01 is available as an alternative to CF1. Suitability for R01 will be determined by a Skills Assessment completed by Skills Edge
Training Outcome:Progress to Paraplanner Apprenticeship available once Financial Administrator Apprenticeship successfully completed. Alternatively, full study support package available for candidates to continue studying with a long-term (3 to 5 years) option to move into Paraplanning and/or advising (either mortgage or full advice).Employer Description:We are a firm of Financial Advisers working within the Openwork Partnership to provide our clients with a full range of financial solutions to meet their needs including Investments, Pensions, Protection and mortgagesWorking Hours :Monday to Friday 09:00 – 17:00, 60 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Work well under pressure,Conscientious,Hard Working....Read more...