Job Description:
Our client, a reputable financial services firm, is looking for a seasoned Senior Administrator - Client Accountant - Private Client to join their team in Edinburgh.
The successful candidate will carry out assigned tasks effectively and to a high standard, ensuring the team meets service delivery deadlines.
Essential Skills/Experience:
Part Qualified accountant or equivalent.
Fund accounting experience.
Strong bookkeeping skills.
Good IT skills - working knowledge of Excel is essential.
Strong analytical skills.
Very good attention to detail.
Good numeracy
Core Responsibilities:
Manual entry bookkeeping transactions from client bank/portfolio statements and review of automated bookkeeping for bank/portfolio accounts with a transactional data feed into the client ledger.
Raise and resolve any queries on a timely basis and liaise with other team members or the client to ensure timely resolution of matters arising within the required deadlines.
Maintenance of accurate information in key systems, this could include bank statements, transactions, bookkeeping, preparing the financials and pack or accounting records for a portfolio of clients.
Actively participate in calls/meetings with the client to discuss matters arising and the tracking of work against deliverable schedule.
Responsible for work on more complex entities/areas.
Preparation of information for the client, which may include portfolio information, bookkeeping, Trial Balances or financial statements and/or liquidation account.
Adhere to core values and expected behaviours.
Provide support to junior team members and the team Manager as and when required.
Any other duties as deemed necessary by Management.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16049
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
*About the Role*
Are you organised, friendly, and eager to learn?
Do you enjoy helping people, solving problems, and keeping things running smoothly behind the scenes?
This apprenticeship is your opportunity to build valuable professional skills in finance, administration, and customer service, all within a welcoming and supportive school environment. You’ll be part of a busy, friendly office team that helps keep the school organised and thriving every day.
*What You’ll Be Doing*No two days are the same and you’ll learn how to:
Greet parents, pupils and visitors with a warm and professional welcome, in person and on the phone
Support staff by keeping records, systems and databases up to date and accurate
Process payments, invoices, and online transactions securely and efficiently
Help with organising school events, exams, trips, and meetings
Take notes in meetings and share information with the team
Order and manage supplies to keep the office and classrooms running smoothly
Update displays, newsletters, the school website and app
Assist with first aid, record-keeping and liaising with health professionals
Throughout your apprenticeship, you’ll be supported to gain confidence using IT systems, managing information, and developing great communication and teamwork skills.
*What You’ll Learn*You’ll gain hands-on experience in:
Finance processes such as handling and recording money
Administration and office systems
Customer service and professional communication
Event organisation and teamwork
Data protection, confidentiality and safeguarding
Equal Opportunities, Health & Safety, and Environmental best practice
*We’re Looking For Someone Who*
Has a positive attitude and enjoys helping others
Is reliable, organised and ready to learn
Can communicate clearly with pupils, parents, staff and visitors
Has good attention to detail and pride in doing things well
Enjoys being part of a supportive, busy team environment
*Why This Role is a Great Start*This apprenticeship is a perfect step into the world of education, finance or office administration. You’ll get:
Practical, hands-on experience in a real working environment
A recognised qualification while you earn
Mentoring and support from experienced school staff
A chance to make a real difference in a school community
Training:Your training will all take place at the school where you'll be given protected study time for your remote tutorials with an experienced tutor from Heart of England Training, an organisation highly experienced in working with school-based apprentices. Training Outcome:Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.Employer Description:The school is a large primary school in the North Evington area of Leicester, valued by parents. We have worked alongside parents to improve communication and help parents to feel more confident to engage in school life.
It is a school that values and encourages staff to develop and grow through a variety of professional development opportunities.Working Hours :Hours per week: 30 hours a week
Weeks per year: 39
Monday to Friday 7.45am- 2.45pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Knowledge of Word and Excel....Read more...
As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.
You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.
Key Responsibilities:
Answer incoming phone calls and emails, directing queries to the right team member or department.
Maintain and update customer records, including contact details and sales information.
Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork.
Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date)
Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.
What You’ll Learn:
How to communicate professionally with customers and suppliers.
How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word.
The basics of sales and finance processes, including invoicing and order handling.
Time management, teamwork, and attention to detail in a busy office environment.
We are a small company, but we are a friendly team who work well together.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:Admin Assistant.Employer Description:Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services.
Sectors include:-
Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing.
Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners.
All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.Working Hours :Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.Skills: Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident....Read more...
During your time as an Accounts Assistant Apprentice your role will be varied and will include processing purchase orders through the online portal, ensuring that budget holder queries are dealt with so that order processing is not delayed. You will be supported by the internal finance team. Your day-to-day duties will include:
Processing purchase invoices on to the finance database ensuring complete and accurate records of all transactions are maintained
Reconciling supplier statements
Processing payments, expenses and refunds relating to trips and monthly reconciliations of balance sheet trip accounts
Providing support and assistance for the Purchase Ledger Administrator with processing of purchase ledger invoices and staff expenses
To provide support and assistance to the Fees Ledger Manager with the processing of Sales Invoices, Extras, Deposits and Wisepay transactions
To administer the Box Office receipts and accounting
To maintain the financial recharges for the Recreation Centre
To assist with processing Barclaycard transactions through the finance system
To record and monitor internal re-charges of materials and staff costs in respect of activities including catering and the School Press
To support with preparation of daily banking of cash/cheques, issuing of petty cash and foreign currencies alongside reporting and monitoring of the school’s Caxton cards and updating the schedule of Council Tax and Business Rates
To assist with the monitoring of utility charges, including water, gas and electricity
To assist the Fees Ledger Manager with the bill run process
Daily banking
To sort and distribute department post on a daily basis alongside monitoring of departmental email inboxes
General administrative duties e.g. scanning and filing
Checking and responding to telephone/email enquires
Any other ad-hoc duties as required
Training:Apprenticeship Details – 17 months expected duration to complete, working towards your Level 2 Accounts Assistant Qualification.
20 months expected duration to complete, working towards your Level 3 Accounts Assistant Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:
Completion of the Level 2 or 3 qualification and potentially a full time role afterwards
Employer Description:We began as the monastic school of Canterbury Cathedral and you can almost feel the centuries of accumulated knowledge and studious endeavour all around you. 1400 years on, our three schools are inspired, not constrained by this illustrious and unmatched history, and as the original educational pioneers we look to the future and to the world for which we are preparing our young people. At their heart, each of our communities cherishes the individual, supporting each individual pupil as part of our diverse and remarkably inclusive whole. It is this which enables our children to find their place, and to flourish. A King’s education is one which enables pupils to find their passions and to illuminate their path, and equips them with the skills and confidence which they will need to thrive in a fast-moving and ever-changing world. Our pupils emerge with the self-confidence, self-awareness, resilience, and open-mindedness required to face the challenges and to seize the opportunities of their futures, alongside a desire to make a positive contribution: at King’s, and beyond.Working Hours :Monday- Friday 8:30am- 5:00pm
(1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
To perform all general administrative tasks associated with the laboratory
To act as the first point of call for non-technical queries
To assist with information coordination for laboratories customers and internal stakeholders (e.g. sales staff and marketing staff)
To assist in the maintenance of records including CRM tools and accounts software/systems
To provide administrative support for on-going projects including those carried out with other Eurofins business units
To support the day-to-day operations of the laboratory including the provision of required consumables, equipment and arranging logistics
To support the Office Manager in day to day activities and deputise in their absence
To administer Sales and Orders including all aspects of invoices
To follow up customers for payment and information required
To manage customer hospitality on-site arranging lunches and refreshments
To manage and file all laboratory documents
To support in commercial activities (RFQ process and follow up) as directed by the LBM
To liaise with our IT resources (internal or external) to resolve IT issues
To manage receipt and dispatch of goods to customers
To act as a Personal Assistant (PA) to the Laboratory Business Manager (as required)
To maintain all office equipment including maintaining supplies, upgrades and leasing
To ensure that he/she obtains and maintains the requisite competences to perform his/her duties (eg technical, PTS etc) and carries out his/her duties in accordance with all Eurofins policies, procedures and processes, including, but not limited to, the Health & Safety at Work Act (1974)
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:All training will be completed within the workplace. Ensure you can travel to the office on a daily basis.Employer Description:Eurofins Electrical & Electronic UK Ltd is a leading provider of compliance, certification and testing services to manufacturers, designers, retailers and importers of electrical and electronic products in the UK and globally.
Our UKAS Accredited testing laboratories are located in Devon, Southampton, London, Bristol, Castleford and Grangemouth, with our head office in York.
In addition to these locations, the wider Eurofins E&E UK network includes Eurofins E&E CML Ltd and AQL EMC, industry-leading providers of hazardous location certification and aerospace/defence EMC testing, respectively.
Alongside our EMC, Electrical Safety and RF testing services, we offer an extensive range of compliance and certification services, as well as test equipment calibration and reference RF sources.Working Hours :Monday - Friday, 9.00am - 5.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Knowledge of IT systems,Knowledge of Microsoft office,Time management....Read more...
Tudor Employment Agency are currently recruiting for an Experienced Sales Executive for our client based in Stafford, ST16.Our client is a prestigious company that deals with luxury motorhomes and has a great reputation amongst their customers. Working in a small team, you will be extremely customer focused with great attention to detail. Duties will include:
To identify requirements of prospective customers, face to face, telephone enquiry or website enquiriesTo ascertain a value of potential Part ExchangesDemonstrate vehicles to customers after identifying customer needsProvide test drive to legitimate prospectsAgree retail price for new or used unit, taking account of relevant foreign exchange rates of new vehiclesUp sell appropriate accessories, finance, warranties and service packs – pass on further investigation required to Sales AdministratorTake deposit and raise sales order with one copy given to the customer – confirm work required in order to prepare vehicle for collection (Pre Delivery Inspection, conversion, bespoke requirements)Agree an estimated or desired collection date with customerCollect information required for any financial arrangements from the customer and see through to completion, whether dealing direct with the Finance House or through BrokerCommunicate regularly with customer during preparation period on confirmation of collection date and timeEither at point of sale or once delivered, inspect PX vehicle and ensure as described / agreedTake any approved balance payment and handover vehicle with customer in formal handover process – critical to provide high quality customer experienceUnderstand and carry out the correct and legal procedures of selling motorhomesUnderstand and carry out all company policies and procedures pertaining to the sales transactionFollow vehicle test drive procedures at all times
Requirements:
Attend exhibitions and promote vehicles for sale during events where requiredSupport in set up and dismantling of exhibition displays. This may include driving vehicles to and from the showsObtain leads from website and suppliers – Live Events used by KeyloopContact prospects by phone to discuss requirementsSet up new prospects on Keyloop (from exhibition contacts, website and suppliers)Undertake all other tasks and responsibilities as requested by the Sales Manager/Managing Director
Job Role: PermanentHours of Work: Monday to Friday 8.30am – 5.30pmSalary: £Basic salary PLUS commission with OTE £45-65KIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Holme House Care Home, part of the Croft Care Group, a specialist care company, are seeking to appoint a hardworking and reliable apprentice to join our growing team. Good admin and communication skills are desirable.
The successful applicant will have a confident personality and the ability to juggle a range of tasks in a very busy environment. Confidentiality and maturity are essential.
This role will include full administration support to the Care Manager and team across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
The role, after training, will include some of the following:
Administration - Care Workers:
Distribution of daily/weekly rotas to Care Workers
Distribution and collation of all relevant paperwork to and from Care Workers
Liaise between Care Workers and service users
Monitor holiday and sickness of all Care Workers
Take incoming calls and queries and deal with accordingly
Administration - Service Users:
To set up, update and end service users records / files
To liaise with Social Services and other third parties involved with service users care plans
Administration - General:
To deal with all incoming telephone calls and queries and deal with accordingly
To provide internal/external clients and service users with data as required
To provide full administration support and deal with enquiries for the Care Manager and Team
Monitoring of stationery, supplies, and petty cash
General typing, filing and photocopying duties as required
Producing monthly newsletter
To undertake all responsibilities according to the policies and procedures of the company
To attend any training sessions as required to support you in your role
To respect the confidential and sensitive nature of the work
To maintain good working relationships with all members of staff in the company
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:The Croft Care Group provide nursing, residential and community-based care services in the North of England and currently have multiple care homes. Holme House Care Home with Nursing is a family-run care home in a stunning stone building, providing nursing, residential and dementia care services. Holme House is located on Oxford Road on the edge of Gomersal village near Cleckheaton and is an attractively designed care home which offers a high level accommodation, which is matched by quality nursing, residential and dementia care from a dedicated and well trained staff team. Our residents see Holme House as their home and with our wellbeing and activity team are actively encouraged to get involved in the daily decisions of the home.Working Hours :Monday - Friday, 09:00 - 17:00 - (can change slightly to suit buses), with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The post holder will be required to assist in the provision of an efficient administration service. Full apprenticeship and role training will be provided for this exciting new position in this fast-moving practice.
Duties of the post:
Administration:
Opening and scanning of post
Coding of post and distribution to GPs
Answering patient telephone queries
Assisting with the recall of patients on the chronic disease register
Completing insurance/blue badge/DVLA paperwork from solicitors/council
Covering for other Administrators/Secretaries when absent
Attending patient group meetings and taking minutes
Results desk:
Taking calls from patients regarding test results, conveying information clearly and in a sympathetic manner
Prescriptions:
Handling repeat prescription requests when the prescription clerk is absent, ensuring they are processed in a timely manner, tasking GPs with queries and liaising with pharmacies
Reception / appointments desk:
Working on reception and handling all patient enquiries as the first line of contact
Logging patient arrivals, booking appointments and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face to face in a professional manner
Scanning of patients records
Handling the booking of patient reviews for various disease categories
Additional duties:
The post holder will be expected to undertake any other reasonable additional duties to support either the reception or administration function
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the managers which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Prospects for progression to a permanent position for the right candidate upon completion
Employer Description:Welcome to Northgate Surgery.
With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues, along with links to other relevant medical organisations.
The phone lines open at 08.00 until 18:00 (except when closed for training) Monday to Friday, after which calls are diverted automatically to the Local NHS Out-of-Hours service.
The surgery is also closed on Wednesday afternoons once a month from 12:00 for staff training. Please see the notice displayed on the main door and in the reception area.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Caring,Self Motivated....Read more...
We’re Harper James, a fast-growing, full-service commercial law firm with a unique subscription-based model designed for ambitious SMEs. Backed by private equity and home to over 150 people, we’re expanding our business operations team in Birmingham and are excited to offer an opportunity for a motivated Operations Apprentice to join us for a 15-month apprenticeship.
Purpose of the Role:
You will provide vital administrative support to our business operations and legal teams, particularly focusing on legal document formatting, and helping solicitors with day-to-day admin tasks
This is a fantastic opportunity to gain real-world office experience, develop professional skills, and play a key role in keeping our operations running smoothly.
Core Responsibilities:
You’ll provide essential administrative support across the firm, helping our business operations and legal teams.
Your work will include:
Format legal documents and assist solicitors with document preparation
Organise and book meeting rooms, including setup and coordination of refreshments, AV, materials and external lunches
Support with the execution of team events firmwide
Handling incoming and outgoing post and courier services
Greeting visitors and suppliers, supporting front-of-house duties
Respond to phone calls, supplier enquiries, and internal requests
Maintaining accurate records, filing systems and archiving documents
Undertake training on any other relevant systems relevant to the role
Play an important part in providing general admin support to keep the business running smoothly
What we are looking for:
Be eager to learn with a positive attitude
Communicate well, both verbally and in writing
Be fluent in English and comfortable using IT and MS Office packages
Be organised and have good attention to detail
Work well in a team and would enjoy a collaborative office environment
What We Offer:
Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington
Practical experience in legal admin, business operations and professional standards
A friendly, inclusive team based in central Birmingham
Real-world skills and exposure to a professional, client-focused environment, setting you up for your future career
We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Discounted gym memberships, access to retailer discounts, team socials and more!
Training:
On completion of this 15 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:Established in 2014 by Toby Harper, our founder and CEO, Harper James is a new breed of commercial law firm. Our purpose is as clear now as it was in 2014 – we want to enable growth-oriented businesses to succeed. We do this by delivering top-quality and accessible legal services and acting as partners in our clients’ journeys while operating according to our unique values.
We work nationally with start-ups through to unicorns and long-running established businesses that may now be looking to scale or looking to exit.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail....Read more...
During your apprenticeship, you will learn how:
To provide an effective service of administrative support within the Trust Headquarters Secretariat
To assist with the duties of colleagues within the department in times of absence or heavy workload, and to work as a team member at all times. It is expected that the level of support will increase over time as more experience and confidence are gained
Organise own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales
Prepare and circulate weekly PA movements and organise the late shift rota in a timely manner
To provide efficient and effective reception cover for Trust HQ, acting as the first point of contact for the department and ensuring a professional, hospitable welcome for all visitors to the department
To be responsible for the booking and maintenance of both the Executive Conference Suite and other Trust HQ offices, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team. Ensuring double bookings are avoided or resolved as a matter of priority
Ensuring that the reception area is kept tidy at all times and adheres to Health & Safety Requirements
Answering the telephone in a courteous manner, recording all messages accurately and referring on as appropriate, taking into account that this may be the first point of contact for distressed and emotional patients and their relatives and ensuring that confidentiality is respected at all times
Build and maintain positive relationships within own team, across the wider organisation and with external stakeholders
Report any estate or IT queries and follow up as appropriate until resolved
To distribute the Post received into the Trust HQ using your own initiative
To keep all filing systems, spreadsheets and software systems up to date as and when directed
To be responsible for the booking, maintenance and configuration of the Lecture Theatre, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team and the wider organisation. Ensuring double bookings are avoided or resolved as a matter of priority
To take room booking requests from external stakeholders
To be responsible for the resolution of IT issues relating to the department and external visitors as and when required
To be responsible for accurate distribution lists that relate to Trust HQ
To communicate sensitive and confidential information both orally and in writing, to managers, staff and external relationships as directed
To develop improved administrative systems and/or procedures as necessary
To be responsible for the purchase of office refreshments (i.e. milk, tea, coffee) and sundry items as and when required.
Report any problems to the line manager as appropriate
To be the first point of contact for IWT colleagues to book office spaces where available, answering any queries and providing support where needed
Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, working 8.30 am - 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Temporary Customer Service Administrator
Job description:I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc. to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
THIS IS A TEMPORARY ROLE AVAILABLE IMMEDIATELY
Job Type: Full-time, Monday – Friday 9 am-5 pm, Temporary
Pay: £13.13 per hour
Benefits:• Free parking• On-site parking
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: In person, Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Temporary Customer Service Administrator
Job description:I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc. to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
THIS IS A TEMPORARY ROLE AVAILABLE IMMEDIATELY
Job Type: Full-time, Monday – Friday 9 am-5 pm, Temporary
Pay: £13.13 per hour
Benefits:• Free parking• On-site parking
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: In person, Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
