The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning.
The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts.
Key Responsibilities:
Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts
Maintain accurate learner and employer records on internal information systems
Support learner enrolment and onboarding processes, ensuring documentation is completed accurately
Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately
Support Careers Education, Information, Advice and Guidance sessions for new apprentices
Cover Commercial Reception desk
Cover Student Support Desk when required
Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support)
Assist with data entry, document management, and filing (electronic and paper) for relevant departments
Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team
Minute taking for relevant departmental meetings
Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times
Attend a minimum of 3 careers events per calendar year
Promote Alliance Learning (all divisions) to all interested parties through a wide range of events
To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures
Ensure confidentiality and compliance with data protection and organisational policies
Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times
Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
What You Will Gain:
A Level 3 Business Administration qualification
Valuable workplace experience
Ongoing support and training
The opportunity to work within a supportive and friendly team environment
Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships.
We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude....Read more...
We are looking for someone who is motivated, enthusiastic and keen to develop with a genuine interest in business operations. You will be organised, reliable and adaptable, with a strong willingness to learn and take on new challenges as you rotate across different teams.
You will build confidence in communication, organisation, and problem-solving as you work with different departments, contributing to the business. You will also complete a recognised Level 3 qualification, with ongoing support to help you develop and succeed.
If you are motivated, eager to learn, and ready to start your career in a dynamic and supportive environment, this is a fantastic opportunity to grow and develop with us.
Responsibilites:
Carry out a variety of general administrative tasks, rotating across different departments to support day‑to‑day business operations
Accurately input, update and maintain information across systems, spreadsheets and documents, ensuring data is complete and up to date
Support effective communication by responding to emails, messages and requests in a timely and professional manner
Prepare and organise documents, reports and materials, ensuring information is stored and shared appropriately
Coordinate tasks, schedules and activities, helping teams to meet deadlines and priorities
Provide administrative support to colleagues and managers, adapting your approach to different teams and stakeholders
Handle confidential information responsibly and in line with data protection and company policies
Contribute to improving administrative processes by identifying opportunities to work more efficiently
Build positive working relationships with colleagues and external contacts
Take part in apprenticeship learning activities, applying new skills and knowledge to your role
Carry out general administration duties to support the wider business as required
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship
Qualifications included:
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
An apprentice could continue their development or gain further experience following the completion of the Business Administrator Apprenticeship
Employer Description:Kickstart your career with Audley Travel, the UK’s largest Tailor-made tour operator that creates trips to over 100 destinations worldwide.
With nearly 1,000 employees across our Oxfordshire, London, and Boston offices, Audley Travel offers a supportive and inclusive culture where everyone works together as #OneTeam. We value individuality, encourage new ideas, and are passionate about creating meaningful travel experiences for our clients. Alongside professional development, you will be part of a business that is committed to sustainability and making a positive impact, proudly becoming a Certified B Corporation™.
We offer a number of benefits, including:
25 days of holidays which increases with service, every year you will get an additional day off. This is addition to 8 Bank Holidays
A day off for volunteering to support a charity, local support group or community work of your choice
A day off for your birthday
Company sick pay
Health Shield - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
Employee Assistance Programme - he 24/7 helpline with HealthShield offers practical information and emotional support for issues relating to family, bereavement, trauma, relationships, stress-related, personal legal information, tax information, medical information, money management, alcohol/drugs and debt support
Wellhub - offers a range of monthly payment plans, ranging from starter plans at £0 a month, through to £150+ for the diamond packages.
www.audleytravel.com/careers Working Hours :Monday to Thursday
9:00am- 5:30pm
Friday
9:00am- 5:00pm
(1-hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Written and Oral Communication,Prioritisation skills,Time management skills,Accuracy skills,Positive and Professional,Using initiative,Willingness to learn,Office 365 skills,Committed to own development,Aligned with company values....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8:30am - 3:00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Study for a qualification and undertake work experience/duties to develop skills in administration and customer service
As an apprentice, you will receive training and support to enable you to:
Provide an effective and customer focussed member service
Manage cash, keep detailed and accurate records and undertake reconciliation in accordance with credit union processes and procedures
Update and maintain database and other records
Membership services:
Promote the benefits of all credit union products and services to existing and potential members
Conduct loan interviews, ensuring repayment methods are in place and that potential delinquency is referred to the General Manager for early intervention
Sign up new members, process applications and update member records
Provide information to members and potential new members; deal with general queries and assist with the completion of application forms
Compliance and audit:
Monitor transactions and applications for fraud detection and prevention
Maintain accurate records through established systems and controls
Ensure all documentation is kept confidential as working in a shared
Office administration:
Assist with the organisation of the AGM, any SGM or other meetings/events
Undertake general administration and clerical duties; keeping the office clean and tidy
General:
Develop and maintain existing relationships with key partners and funders
Identify business development opportunities consistent with our aims and operating environment
Ensure all health and safety requirements are met; report any incidents or accidents immediately or anything considered unsafe
Ensure that own work supports the credit union in delivering a high-quality professional standard of service
Work effectively with others and make a positive contribution to the work of the organisation
Generally, support the Chief Executive, managers and team members in the running of the Credit Union; undertake research, projects and other duties as required
Training:Business Administrator Level 3.
Our delivery model is remote and includes:
Monthly, online, interactive classroom sessions (face to face on Microsoft Teams)
A dedicated Skills & Development Coach throughout the programme
12-weekly reviews with trainer and mentor/supervisor
Initial assessment of prior learning, English, maths and Additional Learning Needs
Functional Skills Support (as required)
Additional Learning Support (as required)
Training Outcome:This apprenticeship could lead to full-time employment position. Employer Description:We are a rapid growing credit union with a strong professional reputation within the sector.
We launched our services in 2008 in the heart of Fulham. We now operate across five London boroughs, have over 4000 members and partner with a number of housing associations and other organisations.
We aim to deliver competitive and affordable products to our members and adapt what we do to meet the needs of the communities that we operate in.
Our organisation has four key strategic objectives:
Build a strong and balanced business
Develop our products and services
Benefit our community
Ensure professional operations
Our organisation values are:
Our members are our focus
- Our aim is to provide an excellent service to our members
- We make it easy for people to become members and manage their accounts
- We always look for ways to involve members in improving how we do things
We’re ambitious for people in our communities
- We’re here to make a positive impact in the community
- We want to help people improve their financial situation
- We play our part in helping to create a strong community
We’re friendly and approachable
- We care about our members and people in our community
- We always behave in a friendly and welcoming way
- We treat everyone we meet as an individual, regardless of their circumstances or background
You can trust us
- We work and behave in a fair and ethical way
- We’re open and honest with our members and partners
- Our members’ money is safe with us
We aim for excellence
- We work hard to achieve the highest standards in everything we do
- We invest in recruiting, training and developing highly competent people
- We run our business in a professional and efficient wayWorking Hours :Monday to Friday, 9.00am to 5.00pm, plus one late night (9.00am to 6.30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...