Plumber - North Lanarkshire - Salary up to £38,000 DOE CBW have a new opportunity for a Plumber to join a leading facilities provider. This role is a permanent full-time role working 40 hours per week across Glasgow and the Central Belt of Scotland. The successful candidate must have experience working with Booster Pumps. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Maintenance and repair of Mechanical Installation.Maintenance and repair of Plumbing InstallationsEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issue to line manager.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance.To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs). Take part in the regional on-call rota.There will be a requirement to work out of hours to fulfil our maintenance commitments of our customers.Undertake regular audits of vehicle / tools to ensure they are in safe working order, including all test equipment is in date.Person Specification:A recognised industry qualification will be required, and previous experience is essential.Booster Pump experience (Essential)18th Edition Electrical Qualification (Preferred)H&S qualification (IOSH preferable)Trade qualified Mechanical/Plumber with appropriate post apprenticeship experience desirable.Must have a full clean drivers’ licence.Legionella awareness (preferable – can provide training)Asbestos awareness (preferable but not essential)MEWP Licence (preferable but not essential)Salary & Benefits:Salary up to £38,000 DOE.On offer is a competitive salary and benefits package, which includes;24 days annual leave increasing to 25 after 1 years’ service (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Holiday purchase scheme....Read more...
Back-office admin duties
Recalling patients from registers when required
Providing cover on Reception
General correspondence to all Patients and Service Providers
Data entry onto practice systems
Provide general assistance to patients and other visitors whether in person or via the telephone
Work with health care professionals using Signpost Navigation
Deal with all requests, in a confidential, safe, and appropriate manner
Adhere to GDPR legislation at all times
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Full time permanent employment for the right person upon successful completion of this apprenticeship.
Employer Description:Alvaston Medical Centre, located in Derby, Derbyshire, is a well-established healthcare facility dedicated to providing comprehensive medical services to the community. Our centre offers a range of health services, including online consultations, vaccinations, childhood immunizations, and support for smoking cessation 1. We are committed to delivering high-quality care to all our patients, from children to the elderly.
As a training practice, we support the development of both undergraduate and postgraduate doctors, ensuring the continuous improvement of primary care in the UK 1. Our team is composed of experienced professionals who are passionate about healthcare and dedicated to creating a supportive and collaborative work environment.
Future employees can expect a dynamic and rewarding workplace where their contributions are valued. We offer opportunities for professional growth and development, making Alvaston Medical Centre an ideal place to build a career in healthcare. Join us and be part of a team that is making a positive impact on the community every day.Working Hours :Monday to Friday. Shifts to be confirmed between the hours of 8.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Managing Front of Desk area; greeting clients, answering outbound calls, receiving and distributing messages, arranging client and solicitor appointments
Managing company correspondence; incoming e-mails, letter communications and memos
Supporting bookkeeping; such as filing, data entry and maintaining accurate financial records
Managing general administrative duties; including scheduling, calendar management and meeting organisation
Maintain confidentiality and handle sensitive information with discretion
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard
Apprentices will be supported via an agreed training plan Training will be discussed at enrolment and will include input from the employer, training provider an apprentice
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate their daily role and duties
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties
Apprentices completing this standard, will gain 15-months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:Possibility of a permanent position upon successful completion of the apprenticeship.Employer Description:Located in the heart of Macclesfield, Stockport and Bollington, Cheshire THP law are a family firm of solicitors. We are a full service law firm with a lengthy history, established in 1939 THP Law specialises in Conveyancing, Lasting Powers of Attorney, Litigation, Probate and Wills providing its clients with a friendly and efficient service.
We are a dog friendly office, so please be aware there will be friendly dogs in the office.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Collaboration Skills,Client Focused Attitude,Good time management,Punctual and reliable,Willing to learn....Read more...
About the role:
As an Administrator Apprentice, you’ll play a key part in ensuring the smooth running of our daily operations. You’ll support internal teams, liaise with employers, and deliver exceptional customer service at reception, over the phone, and via email.
Key Responsibilities:
Provide day-to-day administrative support to the TDR team.
Maintain a professional and welcoming reception area.
Manage incoming calls and direct them appropriately.
Welcome visitors, issue passes, and notify relevant staff.
Answer enquiries and provide general organisational information.
Liaise with the Curriculum team to report learner attendance.
Handle post, bookings, office supplies, and PPE stock control.
Organise travel and coordinate business lunches.
Support planning and coordination of internal and external events.
Accurately record time and attendance for learners.
Carry out general clerical duties (typing, filing, photocopying).
Training:All training will take place in the workplace.Training Outcome:Full time position upon completion of the apprenticeship.Employer Description:Our Advanced, Higher and Degree apprenticeships in Engineering, Science and Business Administration combine practical experience with theory, with assessment in the workplace, online assessment and college-based learning one day a week.
All of our Engineering Apprenticeship Co-ordinators are from Industry, so they know what they’re talking about, so it’s no surprise that since 2001, we have successfully trained well over 5,000 apprentices, in the fields of engineering, science and business.
We have a wealth of experience developing programmes that meet the employer needs in terms of delivering the skills and experience required and are proud of the relationships we have developed with businesses in the North East who keep coming back to us every year – organisations like British Engines, Coca Cola, Express Engineering, Komatsu, BAE Systems and Newcastle University.
It is an absolute priority for us that their investment delivers a successful worker – even a future leader – and we will deliver that same high standard for you as well, through a free, effective and simple recruitment service. We can advertise, using Government websites and social media platforms to help you find the right person for your organisation so you can get on with expanding your business.
Our Business Support Services Team can also offer support with levy queries such as how to set up das systems, payment calculations, training requirements and the new apprenticeship standards.Working Hours :Monday - Friday, 8.30am - 4.30pm.
Half an hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
During your apprenticeship, you will learn how:
To assist with the preparation of outpatient clinics, ensuring all case notes are complete, including referral letters, and results of investigations filed appropriately.
To provide reception cover during outpatient clinics.
To book, cancel, alter, or reinstate outpatient appointments, being mindful of Trust and National waiting time targets.
To answer telephone enquiries in a professional manner, seeking advice and guidance to ensure appropriate action is taken in accordance with rules on patient confidentiality and data protection.
To ensure date quality monitoring is kept up to date in accordance with Trust policy.
To ensure stationery levels are adequate and relevant clinical paperwork is available for outpatient clinics.
To deal with routine filing and mail dispatch.
Any other routine tasks as required by the department manager to meet the needs of the service.
To provide cover within areas of the outpatient team as required.
To provide helpful, customer-focused responses to all patient and relative enquiries, and enquiries from other departments.
To treat patients and their relatives in a professional and caring manner, keeping them informed of any delays or changes.To refer minor verbal complaints from patients and relatives to the Department Manager as appropriate.
Liaise closely with colleagues both within & outside the Trust to ensure patients receive the highest quality of service.
To ensure that the quality of outpatient correspondence / written instructions issued to patients is of a high standard (comprehensive, legible, plain English etc.)
Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.
Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday either working 8am-4pm or 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using Microsoft Word & Excel, ParentPay, Class Charts, email and other databases including Arbor and providing a comprehensive service to staff, students and governors. Your day-to-day duties will include:
Staffing the main and student reception and acting as one of the first points of contact for visitors, staff and students
To answer the school telephone and deal with queries as required
To deal with such contacts in the appropriate records and ensuring that callers are directed to the correct place in an efficient, effective and pleasant manner
Producing and collating manual and computer-generated periodic reports, booklets, brochures, leaflets, marketing materials, etc.
Carrying out general office duties including but not limited to; whole school mail merges; typing/word processing; photocopying, collating, filing of records and paperwork; dealing with daily post (in and out)
Creating, maintaining and collating student reports/letters, including notification of detentions, praise letters, achievement records
To maintain student records, both manual and ICT based
To arrange transport for both students and staff as required
Receiving and debt collecting payments for visits, trips and general sales from students and staff and recording these accordingly, refunding payments where necessary
Being available to assist in other areas of school operations where workload allows/dictates
Any other duties commensurate with the post as requested by the headteacher
Undertaking all the necessary training to carry out the above tasks effectively
To carry out all tasks giving due regard to confidentiality of information and security of monies and property
Demonstrate a high standard of personal and professional conduct and uphold public trust in the school by maintaining a high standard of ethics and behaviour both in and out of the workplace
Training:Apprenticeship Details - 16-months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) Qualification. (All learning is delivered online/remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of your level 3 qualification and potential full-time employment.Employer Description:Abbey Grange is a thriving, highly successful and over-subscribed 11-18 Church of England convertor Academy which serves communities right across the city of Leeds. Our students come from all over the city to receive an education in which we all work together to challenge them academically, support them pastorally and help them develop socially and spiritually.Working Hours :Monday, Wednesday, Thursday & Friday 08:00 - 16:00 & Tuesday 08:00 - 15:30 (Term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Job Description:
We are working on an excellent opportunity for an Investment Administrator to join the Private Client Administration team at a prestigious investment management firm in East Lothian. In this role, you will ensure the provision of an effective and efficient administration service for private clients of the firm.
Please note that the role holder will be required in the office 5 days per week (at least initially).
Skills/Experience:
Previous experience in a comparable position is beneficial.
Well-organised, with the ability to manage multiple responsibilities and meet deadlines effectively whilst maintaining accuracy.
Clear and confident communicator, both verbally and in writing.
Candidates should hold at least National 5 qualifications (or equivalent) in Maths and English.
Core Responsibilities:
Handling client-related queries and coordinating with internal teams, external partners, and clients to deliver a consistently high standard of service.
Reviewing and issuing regular client reports, including quarterly valuations and annual review documentation.
Overseeing and processing cash and asset transfers across private client portfolios with accuracy and efficiency.
Ensuring all client records are maintained to the required regulatory and internal standards, and that systems are consistently up to date.
Supporting internal projects and contributing to the implementation of regulatory or business process changes.
Taking part in routine risk reviews and helping to drive ongoing improvements across operational procedures.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16162
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
As an Clincal Receptionist Apprentice, your duties will include:
Keeping well-organised files and records
Supporting key staff with diary management
Implementing new systems and processes (AI systems, Workflow Management systems, etc.)
Keeping computer databases up to date – Admin files
Booking in clients
Registering clients via telephone, website and face to face processes
Preparing documents by printing, copying, and binding.
Using spreadsheets to track expenses and company spending.
Making travel arrangements for employees
Writing and editing company correspondence
Collecting and sorting post
Ordering office stationery and other supplies
Participating in office meetings/taking meeting minutes
Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins)
Adhering to all company systems and procedures when undertaking tasks
Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point
Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.
After completing this apprenticeship, you may consider roles such as:
Office Manager
Administrative Coordinator
Human Resources Assistant
Customer Service Representative
Executive Assistant
Sales Representative
Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.Employer Description:At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out.
The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care.
Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.Working Hours :Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient....Read more...
As an Clincal Receptionist Apprentice, your duties will include:
Keeping well-organised files and records
Supporting key staff with diary management
Implementing new systems and processes (AI systems, Workflow Management systems, etc.)
Keeping computer databases up to date – Admin files
Booking in clients
Registering clients via telephone, website and face to face processes
Preparing documents by printing, copying, and binding.
Using spreadsheets to track expenses and company spending.
Making travel arrangements for employees
Writing and editing company correspondence
Collecting and sorting post
Ordering office stationery and other supplies
Participating in office meetings/taking meeting minutes
Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins)
Adhering to all company systems and procedures when undertaking tasks
Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point
Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.
After completing this apprenticeship, you may consider roles such as:
Office Manager
Administrative Coordinator
Human Resources Assistant
Customer Service Representative
Executive Assistant
Sales Representative
Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.Employer Description:At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out.
The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care.
Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.Working Hours :Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient....Read more...
Based at our 24/Three Architectural studio in Northampton, we are seeking to appoint a hardworking and proactive apprentice to join our growing team. Excellent admin and communication skills are essential. The successful applicant will have a confident personality, plenty of initiative and the ability to juggle a range of tasks in a busy environment.
Working closely with the Operations Manager, this role will include full administration support across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
Key responsibilities, after training, will include:
General administrative support for the Operations Manager and studio team
Answering phones, managing post and emails
Ordering office supplies and maintaining stock levels
Scheduling meetings and managing calendars
Assisting with timesheets, staff records and general HR admin
Supporting financial processes (e.g. filing, invoices, chasing receipts)
Helping prepare presentations, reports and internal documents
Maintaining studio templates and filing systems
Updating website content and social media posts
Supporting ad-hoc tasks to ensure the smooth running of the practice
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:At 24/Three, we design homes, places and spaces with character, care and lasting value. We believe in thoughtful, collaborative architecture and in the positive impact it can have on people’s lives. You’ll be joining a practice that’s down-to-earth, passionate, full of heart and enjoys a good coffee!Working Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
To receive and welcome all visitors to the school in a friendly and professional manner
Process ID checks for all visitors in accordance with the Trust safeguarding procedures, ensuring that everyone is signed in and out and wearing appropriate identification
To seek to ensure the safety and welfare of pupils by being aware of unexpected visitors and reporting to the senior management team any concerns
To ensure that all queries, either in person or by telephone, are dealt with efficiently and appropriately
To keep display material up to date in the office and reception area, including parent packs, standard forms etc, and replenish as necessary to ensure the smooth running of the office
To operate the school gates in accordance with the Trust safeguarding procedures
In the event of a fire or fire drill, assist with printing the fire registers and providing them to SLT in a timely manner
To check the info@ inbox and forward messages to the appropriate staff
Receipt and distribution of incoming mail and internal mail to assist in effective communications within the school. Postage of outgoing mail
Carry out Administration duties as directed by the Principal, Operations Manager, Office Manager and Senior Leadership Team
Operate and maintain relevant equipment and ICT software packages eg; SIMs, Word, Excel, email
Fire Warden to follow school procedures in the event of an emergency
Operate reprographic equipment in order to provide an efficient service in accordance with school policy and arrange servicing when required.
To undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job.
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:John Port Spencer Academy is a large and vibrant community school demonstrating a common purpose and ambition - to ensure the very best learning experience for each and every student. We are a Good School (Ofsted 2022) and we recognise that every student has their own individual strengths, gifts and talents; our aim is to ensure that these are all nurtured and developed to their full potential. John Port Spencer Academy is part of the Spencer Academies family of schools.Working Hours :Monday to Friday (8.30am to 4pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for an ambitious, bright individual and an independent thinker who is capable of working well in a team and who has an interest in a career in business. You must be a clear communicator, have an inquisitive mind and be able to develop good working relationships with colleagues. You will be supporting all aspects of the College's day to day administration.
Main duties:
Assist with enrolment duties as and when required
Deal with enquiries from staff, parents, carers and visitors
Ensure visitors are signed in following safeguarding procedures
Take telephone calls and deliver messages as appropriate
Administer school systems including text system , provide information/data/reports and routine IT tasks using Microsoft office.
Assist with organising manual filing systems
Undertake reprographics support where necessary
Assist staff with downloading and uploading of learner assessment evidence (Videos/sound bites etc) to various online college/exam board platforms
Assist staff with scanning learner assessment evidence
Assist with examination department administration and operations
Assist with recruitment – i.e. to help set up holding areas, assessment rooms, take copies of documents and other administrative responsibilities such as preparing job adverts, DBS checks and help supporting zero-hour contracts.
General:
Work within college policies and procedures at all times and support staff to adhere to them
Attend meetings as required
Support and develop an environment which is inclusive for all and recognises and encourages diversity
Work collaboratively with others to develop effective professional relationships
Communicate effectively with parents/carers using college systems/processes as appropriate
Make a positive contribution to the wider life and ethos of the College
Undertake any other duties as reasonably directed by line manager or SLT
Complete apprenticeship assignments and coursework to agreed deadlines
Personal Conduct
Be professional and maintain high standards of ethics and behaviour, within and outside College
Maintain confidentiality
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolioTraining Outcome:Upon successful completion of the apprenticeship, you will have a recognised Level 3 Business qualification.Employer Description:Notre Dame is a Catholic Sixth Form College with a strong ethos at its heart. Our aim is to offer a ‘World Class Catholic Education’ by providing the highest possible care, service,support and outcome for each student,member of staff and wider contacts. All staff are expected to uphold and contribute to the ethos of the College, which is what makes Notre Dame a special place to work. We welcome applications from all faiths.Working Hours :Monday to Friday - to be discussed at interview - Full-time post (not term-time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
The primary function of the role will be to provide basic finance and admin support for the business within a busy cash processing team.
This would cover tasks such banking support, including bank reconciliations, journal postings into the main Finance system, ad hoc analysis, support on the external audit and other Finance related administrative activities.
This is an entry level opportunity and ZEDRA is supportive of career development. The right candidate will be supported to seek out opportunities to increase their skill sets to grow within the company.
Further duties and responsibilities will include:
Assist clients with the payments process
Cross train in roles to help manage business peaks
Identify business initiatives for process improvement
Support the external audit process
Basic Accounting tasks - such as double entry bookkeeping and bank reconciliations
Journal postings
Opportunity to coach others and manage a project to make improvements
Training:The successful candidate will follow a Level 3 programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West and one day a week will be spent learning at the college.
Apprentices will be supported via an agreed training plan.
The apprentice will receive regular visits with a dedicated assessor.
The assessor will set individual learning tasks as part of the apprentice’s workplace training that will incorporate your daily roles and duties.
You will also have a mentor within the Zedra finance team to support you with your studies and apprenticeship progress.Training Outcome:A full-time job is on offer following the successful completion of theapprenticeship.
Candidates looking to maintain a career in the Trust, Estates and financial services sector will be encouraged and supported at Zedra to study for additional professional qualifications.Employer Description:We are a global powerhouse providing Corporate and Global Expansion, Active Wealth, Pension and Incentive services and Fund solutions, all aligned under one common goal: to DO MORE so our clients and our people can ACHIEVE MORE. We believe in taking care of our people and in serving our clients with reliability, agility and creativity while adhering to principles of fairness,sustainability and inclusivity. These values underpin everything we do – and we believe, set us apart from our peers.Above all else, we value our people and our clients’ success.Since our origination, we have been cultivating a work environment that attracts and retains the very best talent in the industry.We actively embrace entrepreneurialism and encourage our people to see beyond their specific role and participate in a wide range of opportunities as they see fit.Working Hours :9am to 5pm Monday to Friday, 1-hour lunch.
One study day per weekSkills: Communication skills,Organisation skills,Analytical skills,Reliable,Strong work ethic,Proficient with MS Office,Honesty....Read more...
We are seeking a motivated and enthusiastic Apprentice Learning and Development Administrator to join our HR team. This is an excellent opportunity to gain hands-on experience in supporting the delivery of training courses and learning activities across the organisation, while working towards a recognised qualification. You will assist the Training Manager with the coordination and administration of training initiatives and play a key role in the development of our workforce.
Key Responsibilities:
Training Support:
Assist in the design and development of training materials using a variety of software tools.
Organise and prepare resources for training sessions, including printed materials and digital content.
Communicate effectively with staff via email, phone, and face-to-face to coordinate training logistics.
Support the collection and analysis of feedback to evaluate training programmes.
Schedule and coordinate training sessions, workshops, and internal meetings.
Participate in the facilitation and delivery of training sessions as required.
Update and maintain the training matrix and other records accurately.
Ensure confidentiality and compliance with all organisational policies and procedures.
Administrative Duties:
Raise purchase orders for training-related services and materials using the company ordering system.
Complete and file all documentation in accordance with company policies.
Cascade key information to staff and maintain clear communication across teams.
General Duties:
Carry out other administrative or HR-related tasks as directed by senior managers.
Uphold the Company’s Equal Opportunities and Diversity Policy in all duties.
Support ad hoc projects and tasks as part of the wider HR function.
Health & Safety:
Ensure adherence to all health and safety policies and promote safe working practices at all times.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Learning and Development Practitioner (Level 3) qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:With over 50 years in mobility services, we have consistently added value to businesses and customers through our parking solutions. Today, we are one of the UK’s leading parking management companies for both on and off-street parking and are at the forefront of shaping the future of the industry.Working Hours :Monday-Friday between 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail....Read more...
This is a cool, fast-paced front-of-house role where every day is different. You’ll be the first point of contact for parents, carers, and visitors, while also working closely with students and staff in a flexible, high-energy environment. It’s not your average admin job, you’ll be part of the school community and will play an active role in helping young people stay on track.
Warmly welcome visitors, parents, and carers at the front desk
Answer calls with empathy and professionalism, supporting both parents and students
Register students in daily and maintain accurate attendance records
Move around classrooms, engaging with students in a calm, consistent way
Have casual but meaningful chats with young people to build rapport
Model positive behaviour—correct language use when needed, and always be respectful
Take clear and confidential notes as required
Provide general admin and clerical support to staff and leadership
Draft documents and correspondence to a high standard
Support with document creation, post, email inboxes, and other communication duties
Maintaining confidentiality and safeguarding at all time
Desired Skills & Personal Qualities:
Confident, consistent, and reliable
Strong written communication and a natural communicator
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised, switched on with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Someone who genuinely cares about young people and wants to make a difference
Ideally, a full driving licence and access to a vehicle (desirable, but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am till 3:30pm, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
To be trained to provide comprehensive, professional administration that allows Kingsfleet to exceed client expectations and demonstrate full regulatory compliance.
Specific to this role:
To undertake administration associated with new clients, ensuring accuracy, timeliness, completeness and compliance with procedures
In particular:
Send signed Letters of Authority from new clients to providers
Collate information received from new clients and give to managing director
Add fact find information to IO when the client has agreed recommendation
Process new application forms
Monitor progress of application; ensure questions are answered
For completed transactions update the plan details on IO
For existing clients to update valuations on IO in advance of client reviews
To welcome visitors to the business
To answer and, where appropriate, deal with enquiries by the phone
To study for and pass the CF1 exam
All staff:
To live out and communicate effectively the values of Kingsfleet
To comply with the firm’s Health and Safety policy
To comply with FCA requirements
To maintain complete confidentiality regarding our clients and our processes
In agreement with your line manager to undertake other responsibilities as required
Training:
Financial Services Administrator Level 3
Fully and part funded learning and development programme that includes the CF1 Financial Services Regulation and Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 study book and exam entry
CII and EPA resits are to be covered by the employer
Fortnightly workshops for the CF1 exam from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class note books for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
R01 is available as an alternative to CF1. Suitability for R01 will be determined by a Skills Assessment completed by Skills Edge
Training Outcome:The business is invested in developing their staff and progression would be available for the right candidate.Employer Description:Life is too short to not spend it the way you want. We believe great financial planning is all about giving you the tools to take control and live life on your terms – spending your money and your time however you wish. We exist to help our clients do exactly that.
Our name not only refers to Colin’s primary school, but is also the name of a tributary of the River Deben where Edward III fitted out his fleet for his expedition to Flanders in 1338. Every day we set out on our own expedition; to guide our clients towards their financial goals, and to educate them into making more informed choices.
Our values:
Honesty - We tell our clients what they need to hear for their own best interests.
Integrity - We do the right thing by people, and always do the things we promise.
Transparency - We are open in how we work together and how we charge for our services.Working Hours :Monday - Friday
09:00am - 17:00pm
1 hour lunchSkills: Communication skills,IT skills,Team working,Telephone Skills,Friendly,Presentable,Punctual,Hard Working,Reliable....Read more...
A global leader in the chemical manufacturing industry is seeking a Storesperson to join their team at their Upper-Tier COMAH site in the Leeds area. Known for innovation and investment in cutting-edge chemical solutions, the company operates across a variety of sectors, including chemicals and pharmaceuticals.
With a commitment to excellence and continuous improvement, this is a fantastic opportunity to be part of a technically advanced and safety-focused organisation.
Pay Rate and Other Details:
Salary: £30,000 per annum
Contract Type: Permanent
Working Hours: Monday to Friday, 8am – 4pm
Role of the Storesperson The Storesperson is responsible for maintaining all necessary stock levels, including critical spares, parts, and consumables for the site. This role requires flexibility, strong organisation, and proactive problem identification to support continuous improvement and efficient site operations.
Key Responsibilities:
Receive, issue, store, assemble, pack, and unpack goods, including raw materials, liquids, spare parts, consumables, equipment, and tools.
Communicate promptly with relevant personnel when specific items arrive.
Prepare spare parts efficiently for collection by site personnel.
Perform periodic stock takes as required.
Manage recording of parts and time allocated for each work order to maintain the internal CMMS system.
Ensure necessary equipment is available for servicing, inspection, testing, and calibration as required.
Inspect items to ensure compliance with company procedures.
Produce tags and labels for plant and equipment as needed.
Collaborate with the Engineering Administrator to collect and collate maintenance manuals, data sheets, and photographs for inventory records.
Manage stock movement efficiently and safely, using forklift truck and/or manual handling aids as necessary, adhering to manual handling guidelines.
Essential Criteria:
Previous experience ideally within a manufacturing or industrial environment.
Competent forklift truck operator (preferred but not essential).
Strong organisational skills and attention to detail.
Good communication skills and ability to work well in a team.
Basic IT skills, including experience with inventory or stock management systems.
If this position sounds like something that could be of interest, submit your CV to apply direct!....Read more...
r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.
Key Responsibilities will include:
Stock Management
Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
Placement in and removal of goods from stores when required
Stock audits
Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
Co-ordinating with our satellite office regarding their stock management
Flagging when stock items for key and long-lead time items runs low for re-ordering
Re-organisation of stock placement to accommodate product and project demands and variations
Stock management software/tools admin, reporting and analysis
Warranty & Repairs Management ("RMA")
Open RMA Ticket System ticket tracking
RMA logistics
Supporting admin regarding RMA tickets
RMA activity co-ordination
Preparing information for RMA invoices
Customs co-ordination & support
Serial number tracking into Stock Mgt System (and when sold for which project)
Goods tracking in RMA process flow
Warranty tracking
Managing status of goods under repair with suppliers and r2p Group companies
Logistics Management
Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
Managing goods import and export via our customs agents
Pricing up options for shipping goods
Packing and labelling goods
Receiving and directing received goods into storeroom to internal requester
Goods inspection support
Serial number collation into r2p systems
Procurement Management
Assisting identifying new suppliers
Supplier interaction (including stock and price requests)
Creating and maintaining r2p supplier price list
Supporting goods ordering (incl preparing information for supplier orders)
Tracking open orders and ensuring relevant team members are regularly updated on status
Supporting proactive and strategic stock ordering based on past customer sales
Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects
Other Activities may include:
Project Administration Support
Customer procurement/bid activities support
Ad hoc administrative support to Office Manager
Ad hoc support to Managing Director such as data gathering
Collating information on systems
Assist with support team
Data gathering and research
Presentation creation support
Information collation for internal requesters
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:The r2p Group stands out as a beacon of innovation and excellence. Founded with the mission to design and develop intelligent technology systems that set the highest standards in quality and safety, r2p has become synonymous with cutting-edge solutions for the mobile transport sector.
Headquartered in Flensburg, Germany, the rapidly growing r2p Group operates internationally in 45 countries. Driven by a vision to revolutionize the landscape of intelligent transportation solutions, their commitment to quality, innovation, and customer service is unwavering, as they continue to push the boundaries of what is possible.Working Hours :40 hours per week Monday - Friday - 8am to 5pm with breaks and half hour for lunch including one day for study with blended learning at Crawley CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Physical fitness,Good Time Management,Flexible,Reliable,Hardworking,Multi-tasker....Read more...
Receptionist required for an established company in recycling sector in Severn Beach area
Pay is £13/h PAYE
This job can be long term for the right candidate
About the Role:
We are seeking a highly reliable, responsible, and proactive Receptionist (General Administrator) to be the welcoming face and essential support the team This pivotal role requires someone who is not only good at managing daily operations but is also consistently present, dependable, and ready to tackle any task that contributes to our efficient and sustainable operations.
You'll be contributing to an ever-growing established company that’s helping customers reduce their impact on the environment, conserve natural resources, and reduce landfill. We’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward.
If you are committed to making a tangible impact, thrive in a dynamic environment, and are prepared to uphold our professional standards, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
Key Responsibilities
As the Receptionist, you will be the heart of our front office, ensuring smooth operations and a positive experience for all.
Your duties will include:
· Visitor Management: Greet visitors with a friendly and professional demeanor, provide excellent customer service, and direct them to the appropriate person or department.
· Safety & Compliance: Deliver Site Health & Safety Inductions to visitors and contractors, ensuring everyone on-site is aware of essential safety protocols.
· Administrative Support:
Efficiently answer and direct incoming calls, managing queries effectively.
Handle incoming and outgoing mail, ensuring accurate distribution of documents.
Maintain the reception area, ensuring it remains clean, tidy, and professionally presentable at all times.
Oversee office supplies and equipment, managing stock levels and ordering as needed.
Proactively assist with a variety of administrative tasks, demonstrating a flexible and 'can-do' attitude to support evolving business needs and management requests.
· Event Support:
Assist with the planning and execution of company events, including team meetings, conferences, and social gatherings.
Coordinate catering and lunch orders for meetings and events. Prepare meeting rooms and ensure proper setup for events.
Assist with on-site event logistics to ensure smooth running.
· General Housekeeping: Maintain a clean and organized office environment, taking initiative to perform other administrative duties as assigned to ensure overall office efficiency.
Reporting to
Administration Manager
Essential Skills & Expectations
To thrive in this role, you will possess a unique blend of skills and a strong work ethic:
· Reliability: A proven track record of consistent attendance, punctuality, and unwavering commitment to daily operations is paramount. We need someone we can count on, every day.
· Strong Sense of Responsibility: Demonstrated ability to take initiative, own tasks from start to finish, and follow through meticulously, even when faced with new or unexpected duties.
· Adaptability and Proactiveness: Eager and able to embrace new challenges, pivot quickly to handle ad-hoc requests, and proactively identify areas for support without hesitation.
· Professionalism: A commitment to adhering to company policies, including maintaining a professional appearance and conduct at all times.
· Organizational Excellence: Excellent organizational and time-management skills with attention to detail and accuracy.
· Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
· Communication Skills: Good communication and interpersonal skills, capable of interacting positively with diverse individuals.
· Team Player: Ability to work independently, taking full ownership of your role, while also contributing effectively as part of a collaborative team.....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Role Simulation
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
