Keeping all IMS records and documentation legible, identifiable and current revisions
Follow up actions from internal meeting (i.e. OTT, Defects, Acceptance Chart, Feedback Questionnaires)
Set up new projects and archive old projects
Utilise and keep IMS Aide Memories up to date as per schedule
Monitor & Measurement of IMS as per aide memoire schedule
Carry out H&S quarterly checks
Fire alarm testing & carrying out of fire drills if fire marshal trained
Continual checking of compliance and conformity
Obtaining customer feedbacks
Building and updating a Library of Social Value Information & evidence
Secretarial administration – typing, filing etc
Answering of telephone
Reception duties
Post – in/out
Ordering materials – stationery, PPE, cleaning products and refreshments with authorisation from Office Manager etc
Obtaining annual quotes from suppliers to stay competitive
Chasing statutory authorities to obtain quotations.
Training:
In-house training, with blended learning (coaching, mentoring & peer support)
15 months course duration + 3 months End Point Assessment
Flexible course start date
Training Outcome:
Compliance related occupations
Employer Description:Steven A Hunt & Associates are a national firm of Mechanical and Electrical Consulting Engineers with over 35 years’ experience in consultancy and design. We work alongside Architects, Structural Engineers and Project Managers in designing buildings and visit site supporting the contractors during construction.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 9.00am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical....Read more...
Assistance with the preparation and submission of financial accounts, tax returns, general bookkeeping, PAYE and VAT returns
Working with spreadsheets, manual records, bank statements and software
Liaising with clients via telephone and email in order to assist with their enquiry, or to request information
General office administration duties
Plan workload to ensure efficient use of time and resources
Develop knowledge, skills and professional behaviours in line with the criteria within the apprenticeship standard
Training:Accounts or Finance Assistant (Level 2 Apprenticeship Standard):
An apprenticeship in accounting is split between employment with the firm and external studies including:
Mandatory weekly day release at HoW College to either Worcester or Bromsgrove Campus
Additional work-based training developing knowledge, skills and behaviours related to your role
Training Outcome:On successful completion of Level 2 Accounts / Finance Assistant Apprenticeship you may be required to take one of the professional qualifications listed below, as chosen by the employer to be most relevant to the job role:
Level 3 Assistant Accountant Apprenticeship Standard
Level 4 Professional Accounting/Taxation Apprenticeship Standard
Association of Chartered Certified Accountants (ACCA)
Employer Description:We are a specialist accountancy practice who work exclusively with clients in the entertainment industry.
From self employed freelancers to larger limited companies, our clients come to us for the top quality service we provide.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:
Level 3 Information Communication Technician Apprenticeship.
All training will take place at our head office in Doxford Park.
Training Outcome:After successful completion of the apprenticeship, we would look to move the individual into a permanent 1st line support engineer role within the business.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday.
9.00am - 3.00pm, Friday.
Subject to change as the business requires.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Daily duties will include:
Answering the telephone
Telephoning mortgage and insurance companies for updates on clients’ applications
Providing updates to clients by email and telephone
Updating the client computer database
Providing support to our team of financial advisers
Completing online applications for mortgages
Providing support to the team of administrators
Training:The successful candidate will work towards the Level 3 Business Administrator Apprenticeship Standard. This will involve one day a month group training at our centre in Newbury, and a 1-1 monthly training and review meeting with their training consultant.
Functional skills English and maths Level 2 will be delivered through weekly sessions if required at our training centre in Newbury.Training Outcome:On going training and personal development are encouraged and supported.Employer Description:Firstxtra Financial Services is a long established, successful family owned business with professional advisers covering the UK with the head office in Newbury, Berkshire.
Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance.
Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.Working Hours :8.45am - 5.15pm (1-hour for lunch)
Monday to Friday plus a min of 1-Saturday per month after a qualifying periodSkills: Communication skills,IT skills,Customer care skills,Team working,Confident,Outgoing Personality....Read more...
Duties to include:
To create and maintain learners files
Maintain the filing systems, manual and digital
To enter data into PICS, to maintain the information to the correct level, to produce reports as required for own and others use following GDPR
To create and maintain spreadsheets for own and other staff use
Identify and enter Registrations for Standards, Functional Skills tests & EPA . Check results and inform others
To provide general administrative support
To oversee any work experience learners at Protocol offices
To support effective team work and cover reception as required
To help meet all the designated KPIs
Liaising with internal departments to ensure an excellent level of service is provided
Scanning, filing, and archiving paperwork
Following company procedures
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3
English and maths Functional Skills (if applicable)
Minimum of 6 hours off the job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:Full time employment following successful apprenticeship and EPA achievement.Employer Description:We are an approved Work-Based Training Provider for the Education and Skills Funding Agency. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Deliver messages to the courts
Undertake photocopying and scanning tasks
Collect and distribute Document Exchange mail
Deliver Document Exchange mail
Prepare post for despatch.
Take special deliveries and post to the Post Office
Take telephone calls
Provide refreshments when asked to do so
To scan, archive and retrieve files and dcoumentation
To ensure clients are dealt with politely, courteously and promptly
To ensure all messages whether telephone or oral are relayed accurately and promptly with the designated Fee Earner or other staff member
To support receptionist with reception duties
To promote at all times the positive reputation of the firm
Training:Training to be provided:
Business Administration Level 3
Weekly day release at Coventry and Warwickshire Chamber Training (Every Friday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. Employer Description:Kundert Solicitors offers a wide range of expert legal services at competitive rates. Our team specialise in a variety of legal sectors to bring you dedicated and professional advice. Providing services in Coventry, Rugby and across the Midlands, we’ve been accredited across our various fields of expertise to bring you competitive legal advice and ensure you take the right route. With over 50 years of combined experience, we aim to provide a personal service with face-to-face consultations and tailored legal guidance.Working Hours :Monday - Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe, secure,and set up to standard
Conducting health and safety checks
On and offboarding of staff members
Make sure new starters have desk allocation and all requirements to complete their duties
Any staff leaving make sure all items are returned on their last day of service
Keep the asset register and staff allocation documents up to date
Liaise with delivery personnel to ensure all deliveries are collected, inventoried, and placed securely
Furniture moving and assembling
Coordination of campus events
Conducting basic handyperson services such as fixing classroom/staff room equipment's and other DIY tasks such as painting, locks replacement/repairs, white board and soft board installation along with blind etc.
Handling heavy loads in a safe manner (manual handling training will be provided)
Monitor stock levels of office equipment and furniture and replenish as required
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshment
Act in front of house and greet students, visitors, and staff in a professional manner
Training:Facilities Services Operative Level 2 Apprenticeship Standard.Training Outcome:Full-time Facilites Officer position. Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in banking, finance, accounting, business, tourism, healthcare – and more.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Collecting hours and timesheets from our workers each week
Ensuring the accurate calculation, production and distribution of timesheets to clients
Maintaining and organising up-to-date company systems, documents and databases
Collaborate with team members to ensure the smooth operation of our payroll and marketing functions
Dealing with queries regarding payments and invoices
Creating reports and giving feedback to improve business performance
Provide administrative support to our network of branches, including compliance and Right to Work checks for candidates (following government guidelines)
Answering emails and social media enquiries in a timely and professional manner
Create and post engaging content for our social media pages and websites
Assist in developing our overall marketing strategies and schedules
Maintaining sufficient office supplies and procurement
Assist with general administrative tasks and business support in a flexible and responsive manner
Training:
Business Administrator Level 3 Apprenticeship Standard qualificationFunctional Skills in maths and English where applicable
Blended on/off-the-job training and location to be confirmed
Training Outcome:
Full time role with 365 People
Employer Description:365 People is a highly recognised and respected recruitment agency, specialising in the supply of
Driving, Industrial, Commercial, Engineering and Professional staff throughout the UK. With extensive combined experience, we are committed to delivering exceptional service to both our
clients and candidates.Working Hours :Monday - Thursday, 08:00 - 17:00, Friday, 08:00 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Target Driven,Ability to multitask....Read more...
Main duties of the job
Provide support and assistance for the directorate finance team in the production of monthly management accounts, including variance analysis, reports and reconciliations, which will ensure that the financial information used within the directorate is accurate.
Assist in the production of monthly budget statements and monthly finance reports using the computerised financial systems, Excel and Word.
Provision of financial advice and information to budget holders and key stakeholders groups across the Directorates.
Assist in reconciliation of control/bank accounts, supplier statements and general office administration duties.
Training Outcome:Candidates who successfully complete the apprenticeship will have the opportunity to apply for suitable vacancies in the organisation.Employer Description:Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Trade Supplier Apprentice, you will be working in all aspects of the business from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquires
Training:
As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge based qualification
Functional Skills - maths and English (if required)
End Point Assessment - Final Knowledge Test, Observation and Discussion
Training Outcome:
Excellent opportunity for the right person upon successful completion of the apprenticeship
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
Inputting data onto various college systems
Processing of apprenticeship achievements
Answering telephone calls and dealing with enquiries
Filing and archiving
Funding audits and Data Validation
Training:
Working towards completion of Business Administrator Level 3 Apprenticeship Standard within the workplace
Completion of Functional skills LEVEL 2 within college setting (if applicable)
Training Outcome:
Permanent roles as appropriate. MIS/Compliance officer
Employer Description:St Helens College is joined with Knowsley Community College, following a merger in 2017, making us one of the largest colleges in the Northwest with a broad and inclusive curriculum and four outstanding campuses based in the heart of St Helens and Knowsley. Every year, thousands of students join us to achieve their career ambitions, enhance their quality of life and to simply learn something new or spark a new hobby. Across our campuses, students can expect immersive learning experiences and inspiring facilities including a brand-new Hospital Simulation Ward, a Green Energy Skills Centre, and a Centre for Precision Engineering. So, whether you are a school leaver taking the next step in your education journey, an adult looking to advance your career or learn something new, an employer with skills and training needs or a community stakeholder, hoping to collaborate on a project, we are the college to make it happen!Working Hours :Monday - Thursday, 08:45 - 17:00 with 1 hour lunch break.
Friday, 08:45 – 17:00 with a 45 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,MS office experience essential....Read more...
Logging calls, inputting new staff and client data
Administrative support e.g. planning and creating shift rotas, creating job adverts, interviewing, calling staff to get their availability for work, helping on projects, note taking, setting up training sessions, taking staff pictures, general office administration
Utilise systems effectively
Attend team meetings
Meet JAM clients and build collaborative relationships
Communicating effectively with colleagues, care staff and clients
Teamwork and building relationships – working together to achieve the best possible outcomes for our clients and care staff
General support in the HR, Finance, Operations, Strategy, and Recruitment functions until you decide on your specialist area
Manage own portfolio of tasks, own targets, and own plans
Be open to trying new things/roles and getting stuck in
Training:
One day every two weeks at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Training Outcome:
Permanent role in your choice of either: operations division, recruitment, HR division, or the compliance team
Further development depending on route chosen (e.g. CIPD qualification for HR routes, or BTEC in Health & Social Care for operational routes)
Employer Description:The JAM GROUP is made up of several companies all delivering complex care to clients with complex care needs, in their own homes- 24/7/365. We work on behalf of third parties such as the NHS, Solicitors firms, and hospitals, and we are a multi-award winning care companyWorking Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Desire to commit and deliver,Hardworking,Enthusiastic....Read more...
Help with the day-to-day finance work for the UKNI team
Assist the team with various finance tasks and processes as required
Support in preparing weekly and monthly financial reports
Learn to understand SAP transactions and their link to the production order process and factory results
Support the preparation and maintenance of annual transfer prices
Support with the administration of all product cost standards, to reflect the production recipe as per the product specification system
Support of the collation of charges for non-site Costs (e.g. TPV, Development and Head Office charges)
Support the finance team in the reconciliation of the monthly site results with SAP
Keep accurate records of all work for both statutory and internal auditing purposes
Training Outcome:
Possible opportunities for career progression and further AAT qualifications (Level 3 and 4) upon successful completion of the apprenticeship
Employer Description:Birds Eye is the leading frozen food brand in the UK, committed to providing high-quality products to consumers. Their portfolio of brands includes Birds Eye, Aunt Bessie's, Goodfella's and Green Cuisine. The company endeavours to serve the nation with better food, promoting the nutritional benefits and convenience of frozen food and the role it plays in helping reduce food waste.
As the Finance Apprentice, you will be based at the Lowestoft site, the largest within Nomad Foods. You will also be a key part of a team of six, supporting the finance operations and contributing to the overall success of the finance function.Working Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Interest in finance,Positive attitude towards work,Enthusiasm to learn....Read more...
SEO (Search Engine Optimisation): Learn the ins and outs of optimising websites to rank higher on search engine results pages
PPC (Pay-Per-Click): Gain expertise in managing paid search campaigns to drive targeted traffic and conversions
Email Marketing: Develop and execute email marketing campaigns to engage and nurture our clients' audiences
Content Creation: Create compelling and relevant content for various digital channels, including blogs, social media, and websites
Analytics and Reporting: Analyse data from various digital marketing campaigns and provide insights and recommendations for improvement
Paid Social and Display: Manage and optimise paid social media campaigns and display advertising to increase brand awareness and engagement
Opportunity to work with our UX and Digital Strategy teams, applying your skills in real-world projects
Specialise in an area of your strength or interest in your final year
Training:
Digital marketer (integrated degree) Level 6 (Degree with honours)
On the job training will be at the Elixirr Digital Colchester Office, at The Octagon, 27 Middleborough, Colchester CO1 1TG
You will form an integral part of the team from Day One and training will be 30 hours per week, throughout the programme
Training Outcome:
At the end of the apprenticeship, there is the potential to become a permanent member of our team
You will have the opportunity to help shape our business's future and continue to develop your career in an area that aligns with your strengths and interests
Employer Description:We are a team of strategists, designers, developers, marketers, and data specialists delivering high-impact digital solutions.Working Hours :Monday - Friday 9.00am - 5.00pm, with 7 hours dedicated to OTJ Training.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Digital Marketing....Read more...
Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses.
Organise and coordinate meetings.
Maintain up-to-date records and filing systems.
Communicate with clients to provide updates and request any outstanding documentation.
Demonstrate a professional and polite telephone manner at all times.
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Strong written and verbal communication skills.
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively.
Comfortable dealing with colleagues and clients in a professional and confident manner.
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality.
Accurately input and update internal data systems as required.
Process documentation quickly and accurately to support team operations.
Receive and manage client files, uploading key information to online portals (full training will be provided).
Training:Business Administrator Level 3 Standard.
This qualification requires college attendance once per month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Pre-screening job advert responses and speaking to relevant candidates
Arranging candidate interviews
Leading candidate interviews (with experienced consultant to begin with)
Building relationships with existing contractors by speaking to them weekly
Emailing and speaking to clients to understand their recruitment needs, both new and existing
Ensuring clients are well serviced and maintained
Business development via marketing techniques such as getting leads from existing candidates and following these up with phone calls
Building relationships with clients through understanding of recruitment needs
Arranging and attending meetings with new and existing clients where you will ask questions to learn about their business and their recruitment needs
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Training:
Recruiter Level 3 Apprenticeship Standard
End Point Assessment
Maths and English functional skills if required which will be delivered via online training sessions for 1-hour per week
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Progression onto Recruitment Consultant Apprenticeship
Employer Description:Vernon Thomas Recruitment is a vibrant and lively construction based recruitment company. We recruit for a variety of roles, from diggers drivers to marketing field managers. We are experts within our field and pride ourselves on our excellent service to both our candidates and our clients.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Knowledge of Microsoft Office....Read more...
Customer Focus
Reception
Communication
Administration
Meeting Logistics
Stock Control
Finance
Data Management
Attendance
Admissions/Pupil Data
Safeguarding
Accountability, Performance and Line Management
A full job description will be available upon application.Training:Business Administrator Level 3 Apprenticeship Standard:
Majority of the training will take place at Cherry Orchard Primary School and other schools within the Rivers Academy Trust in Worcestershire
Sessions will take place one day a month at the Worcester Campus and online weekly sessions in the workplace
Training Outcome:
Possibility of full time postition within the Rivers Academy Trust on completion of apprenticeship
Safeguarding
GDPR
Health and Safety
Cyber Security
Full training will be given on a number of software packages, including Scholarpack and ParentPay
Future job opportunities include; School Receptionist, Admin Assistants, School Office Manager, or working with our Central Team in areas such as HR, Finace, or Operations
Employer Description:The Rivers Academy are a multi-academy school trust that specialises in primary education. With over 5,500 pupils and over 850 staff, we are one of the largest primary multi-academy trusts in the West Midlands. Our geographical reach now includes Sandwell and Dudley, in addition to Worcestershire.Working Hours :Monday - Friday, 08:30 - 16:30
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional,GDPR Aware....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Scheduling with Surveyors/Installers
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Collating photographic evidence for installs
Answering incoming calls to the office.
Compiling project files
Use of bespoke software.
Any other admin duties as requested.
Training Outcome:Following the apprenticeship, there may be the opportunity for a more permanent position within the organisation or further development opportunities.Employer Description:Ewemove was founded in 2013 and are dedicated to providing a high level of service to their customers by using personal agent model. Providing an exceptional level of service for our customers is at the centre of what we do and our innovative and adaptable model allows us to ensure that we can meet and exceed customer expectations whether it is providing them with quality advice or bringing value to their sale or let.
We aim to be the UK's most trusted sales and letting agent and were voted the most trusted agent for 7 years running between 2015 to 2022. We provide our customers with personal customer service and 24/7 online support, this hybrid model allows us to ensure our customers get the best of both traditional and online estate agents.Working Hours :Shifts to be confirmed - one in every four Saturday's will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Motivated....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support.
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Duties will include:
Chemically etching silicon wafers
Cutting silicon wafers on a specialist dicing saw
Inspecting, analysing and measuring thin coatings using metrology tools
Reactive ion etching of lithographic patterns
Associated equipment maintenance
Training:You will undertake a Level 3 Laboratory Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 3 Laboratory Technician
On-the-job competency training
Theoretical knowledge - BTEC Level 3 Applied Science (if required)
The majority of your learning will be completed online once a week with some face-to-face practical sessions/exams in Birmingham (if BTEC is included).
Upon successful completion, apprentices can apply for professional registration as a Registered Science Technician, RSciTech, with either the Institute of Physics, Royal Society of Chemistry or Royal Society of Biology.Training Outcome:The company hopes that the apprentice will remain at Silson as a production engineer once the apprenticeship is completed.Employer Description:Silson Ltd is a manufacturer of specialist consumables for use, primarily, in x-ray and electron beam scientific research. The company has an extensive in-house cleanroom-based microfabrication facility in Southam, Warwickshire where it produces the products and sells them to over 1000 customers in more than 50 countries world-wide.
Silson is a small, family-owned business that has been established for over 30 years, currently with 7 employees and a dog-friendly office.Working Hours :Monday - Friday, 8.00am - 4.00pm.
Opportunity to adjust hours within reason.
No evenings.
No weekends.Skills: IT skills,Attention to detail,Number skills,Logical,Team working....Read more...
Sales Support (Main Focus):
• Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service
Office & Team Support:
• Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars
Trade Show & Event Organization
• Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining:
Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week
Achieve apprenticeship standard Business administratorLevel 3
Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base.
We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required.
Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Electrical Maintenance Engineer - Uxbridge - Commercial Building - Temp to perm - immediate start- up to £44k Are you an Electrical Shift Engineer looking for a new challenge?Do you have Commercial Building maintenance Experience?Are you looking for work around Uxbridge Exciting opportunity to work for a FM service provider based in a commercial property in Uxbridge, working with a team of 5 Engineers on site. CBW are currently recruiting for an Electrical Shift Engineer for a temp to perm contract. The successful candidates will be Electrically qualified with a proven track record working with building maintenance. In return, the company is offering a hourly rate of up to £25p/h. Key duties & ResponsibilitiesLighting (Small installation, Fault-finding, Lamping, etc)Emergency lighting testsControl PanelsChanging BallastBMS System - Monitor (i.e. Hot & cold)Carry out all aspects of M&E/Fabric maintenanceMaintain and update Log booksPlumbing - Unblocking toiletsPumps, motorsHours of work / Shift Pattern / Rates7am - 7pmTemp to perm contractDay Shift 4 on 4 off£25p/h£44k RequirementsElectrically qualified City & Guilds - Level 3A proven track record in Building MaintenanceGood Leadership & Management skillsSafe systems of Work Procedure - PTW, RAMS experience Health and safety and statutory compliance knowledgeExcellent oral and written communication skills and the ability to develop excellent working relationships both internal and externallyProven IT skills, including use of Microsoft OfficePlease send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information. ....Read more...
FM Helpdesk Team Leader - Seascale - Global Facilities Management Organisation CBW Staffing Solutions are recruiting for an experienced Helpdesk Team Leader who will be responsible for overseeing the daily operations of the helpdesk team, ensuring high levels of customer service, prompt response times and efficient allocation of tasks. You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging, and job tracking. Package:Competitive salary of £35,000 per annum (depending on experience)Core hours are Monday - Friday (40 hours per week)25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunities Responsibilities:Lead, coach and motivate the helpdesk team to deliver exceptional serviceAct as the main point of contact for escalations, queries, and performance issuesMonitor and manage workload distribution and ensure all SLAs/KPIs are metSupport the implementation of helpdesk processes and system improvementsPrepare and deliver performance reports to managementLiaise with clients, contractors and internal departments to ensure effective communication and issue resolutionConduct regular 1-1s, appraisals and training sessions for team development Requirements:Proven experience in a similar helpdesk or customer service leadership role, ideally within the Facilities Management sectorStrong understanding of CAFM systems (e.g., Concept, Planon, or similar)Excellent communication, interpersonal and organisational skillsAbility to remain calm under pressure and manage competing prioritiesStrong problem-solving skills and a proactive approach to service deliveryCompetent in MS Office and helpdesk reporting tools Interested? Apply with an up to date CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Maintenance Service Coordinator - Salary DOE 25-30K CBW have a new opportunity for a proactive and empathetic Maintenance Service Coordinator to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key ResponsibilitiesAct as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.RequirementsProven experience in complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems. BenefitsCompetitive salary22 days annual leave + bank holidaysPension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Sacco Mann have a rare and unique opportunity to join our successful and long-standing Private Practice team in our Manchester office. Our Private Practice team are recording record results, out-performing our competitors and have great scope to continue their growth. They are a close knit, well-bonded team that have a collegiate approach, a great reputation across the market and an unparalleled set of connections. They are attracting a lot of new business and we are looking to bring a further person into the team to allow us to really make the most of the opportunities ahead of us.
About the Recruitment Consultant Role:
Join a successful (overproducing) team,
There is a ‘warm’ desk to pick up
Suits a recruiter with experience in either Legal Recruitment or a similar professional sector
Focuses primarily on the attraction and placement of Solicitors and Partners in the Private Practice market.
This is one of our core teams and a market place where we have been highly active for over twenty years.
£200,000 plus billing levels are very achievable.
Additionally:
We provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'.
We have in-depth knowledge of our market. We are highly respected by both candidate and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful.
Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way.
We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable but we also enjoy the ability to work from home and focus ‘on our desks’.
Values and strengths that sum up Sacco Mann:
Hard work and a willingness to graft. Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours but we do work hard in the hours we put in.
Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility. We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this. To allow you the autonomy to work in a manner that works well for you, as well as, representing the business in an appropriate manner. We are grown ups and don’t require micromanaging (in fact people who do require micromanaging do not flourish here).
Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on onto to extra success.
We work in close knit groups and we genuinely have each others backs. This is non negotiable. We proactively support each other, we cover each others jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful.
We treat people like adults and expect them to behave like adults and they do! We have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well funded and ambitious.
The Rewards:
Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person:
Receives a generous basic salary that is formally reviewed in April every year.
We offer an extremely attractive and transparent commission structure
There is a company quarterly bonus, this is worth up to £5,000 per person per annum.
Softer benefits to include; opportunity to earn extra holidays, more income, holidays and vouchers
Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more.
To find out more about working as a Recruitment Consultant at Sacco Mann call 0161 871 4751 or apply now. ....Read more...