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Optical Assistant Apprentice
This is a fantastic and unique opportunity to embark on a journey towards a great career. Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice. Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language. It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives. The duties within this role include: Greeting customers in a professional and friendly manner as they enter the practice Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements Be able to explain the features and benefits of particular frames, using non-technical customer friendly language Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses Adjusting customers spectacle frames using the correct tools to ensure stability and comfort Basic frame repairs Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements Ordering prescription glasses and contact lenses in for the customer Correct completion of NHS paperwork and written records in-line with company procedures Making follow up appointments for customers Use a focimeter to find the prescription from spectacles Communicate contact lenses suitability, features and benefits Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing Explaining offers and products to customers Taking payments from customers Being able to problem solve with basic optical concerns Understanding business KPIs and how they affect the practices profitability Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump -ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:Sacred Eyes is an optical company based in Woolwich.Working Hours :Monday - Saturday, 08:50 - 17:00Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
This is a fantastic and unique opportunity to embark on a journey towards a great career. Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice. Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language. It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives. The duties within this role include: Greeting customers in a professional and friendly manner as they enter the practice Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements Be able to explain the features and benefits of particular frames, using non-technical customer friendly language Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses Adjusting customers spectacle frames using the correct tools to ensure stability and comfort Basic frame repairs Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements Ordering prescription glasses and contact lenses in for the customer Correct completion of NHS paperwork and written records in-line with company procedures Making follow up appointments for customers Use a focimeter to find the prescription from spectacles Communicate contact lenses suitability, features and benefits Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing Explaining offers and products to customers Taking payments from customers Being able to problem solve with basic optical concerns Understanding business KPI?s and how they affect the practices profitability Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump -ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:Divine Vision London Ltd is an optical company based in London.Working Hours :Monday - Friday, 08:50 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Island of Alderney Hospital Staff Nurse
Applications are invited from experienced General Nurse seeking a totally unique opportunity to join the team at the small Hospital on the beautiful Isle of Alderney, in the Channel Islands.The Hospital is the only healthcare facility on the island delivering a range of healthcare services for the 2,300 people of Alderney.Supported by local GP's, the small but vital hospital has 14 continuing-care beds and 8 general-care beds that are used for mostly general medical and some minor injuries admissions.Acutely-ill, Maternity and Paediatric patients are treated in nearby Guernsey who send a critical care team if neccessary to stabilise and transfer.This is an exciting and varied role, where you will have time to care for your patients. You will rotate across all areas of care including; admissions, general inpatients, elderly care and treatment room.You will act as a supervisor to nursing auxiliaries, and support new qualified staff in post.You will quickly become integral to the very fabric of the island, looking after those who need it most. Alderney is the third largest of the five islands that make up the 'Bailiwick' of Guernsey, not far from the French coast. The island boasts elegant beaches, historic fortifications, and a small castleAlderney offers a relaxed way of life, in a safe environment, where quality time is easy to find and where a beach or stunning cliff top view is at the end of every road and path. Offering a great selection of places to eat, a fascinating history and unique wildlife and birdlifeTake a look at this short, informative video on life in Alderney - here.The States of Guernsey (including Alderney) has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.There is an additional £3,000 bonus payable on your 2nd and 4th year anniversaries.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.Person requirements:Registered Nurse with full registration with the NMC.At least two years UK post-registration experience with at least one year in Acute/General Medicine A very flexible approach to a totally unique rural and remote setting and a willingness to rotate to all parts of the hospital as required. The benefits of working for the States of Guernsey (incl. Alderney) include: - A higher-than-UK salary. – A generous bonus scheme; £1,605 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £6,600*- Three months free on-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveJarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Nursing staff.As a nurse-led consultancy, our detailed understanding of the unique challenges of Remote/Island Nursing places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Rehabilitation Engineering Technician
Rehabilitation Engineering TechnicianSalary £26,240 - £31,671 FTE depending on skills and experience (£13.42-£16.20/hour)Location: Woking (Surrey) Free on-site parkingFull-time – 37.5 hours pw (part time hours considered)We have a fantastic opportunity for a Wheelchair Service Rehabilitation Engineering Technician to join our Surrey Wheelchair Service team.The Wheelchair Service supports people in the Surrey and North East Hampshire area who require mobility equipment to achieve and maintain their lifestyle choices. This rewarding role provides a unique opportunity to work with service users of all ages and would suit someone with experience of working in a posture and mobility service who has some knowledge of manual and powered wheelchairs, but it is open to candidates with other relevant experience.Ross Care is a leading provider of Healthcare Services. Our clinical teams work closely with NHS and Social Care Organisations, providing a service that emphasises quality and puts the service user experience at the heart of what we do.Ross Care has a track record in developing healthcare staff and progressing their careers.The role: You will provide technical support to clinical and non-clinical colleagues in the service.Under the supervision of registered healthcare professionals, you will: Support with assessing the mobility and postural needs of adults and children.Adjust and assemble equipment.Demonstrate, set up and hand over wheelchairs and accessories.Manage your own caseload in clinics and community visits.Liaise with suppliers to develop detailed knowledge of their products.Assess for basic mobility equipmentProgramme wheelchair controls You will work with clinical and operational colleagues to deliver contractual service performance of a high quality that demonstrates a personalised approach with measured outcomes.You will support with evaluations of new and existing equipment.You will be involved in audit and in obtaining service user feedback.You will provide support for internal and external training programmes.You will undertake and document all necessary risk assessments and corresponding risk management, relating to (but not limited to) equipment provision, safeguarding, moving and handling, infection control etc.Support Clinicains with ordering parts, repairs and quality management.Show high level of competence using internal IT system (BEST) to manage clients through the pathway from initial assessment to provision. About you: You will be a highly motivated individual with excellent organisational and communication skills, able to work effectively in a multi-disciplinary team. Strong interpersonal and diplomacy skills combined with the ability to manage a significant and varied workload are essential.You will have a track record of using your practical skills to solve clinical and technical problems.You should be proficient in the use of hand tools, including hand power tools, and be competent to operate appropriate workshop equipment.Experience of working with patients with long term or deteriorating medical conditions would be advantageous.You will be confident in the use of digital systems and software for record-keeping.You must have GCSE Maths and English at Grade 4 or above plus NVQ level 3 or T levels in a relevant area.An engineering qualification at Level 4 or Level 5 would be desirable. Without this, we may require you to complete a Level 4 qualification. You must hold a full current UK driving licence for a manual transmission vehicle for a minimum of 1 year and be willing to drive Ross Care vehicles (vans) as necessary.Because of your role, you will be subject to an enhanced Disclosure and Barring Service (DBS) check.Experience of wheelchairs desirable but full training will be provided To find out more about this Rehabilitation Engineering Technicianopportunity, contact us to request a full Job Description and don’t forget to include your CV!Rewards & Benefits: Salary £26240 - £31671 (WTE), depending on skills and experience.Working Hours 37.5 hours / week (Monday to Friday) Company Pension Scheme25 days holiday (plus Bank Holidays).Life AssuranceFree on-site parking INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training: Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:30 - 17:15 and Friday, 08:30 - 16:15Skills: Communication skills,IT skills,Attention to detail ....Read more...
Mobile Service Engineer
Mobile Service Engineer Reports to: MSE Team LeaderLeeds Service CentreSalery: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and van check sheet completed each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.10. Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...