The role encompasses a wide variety of tasks. Responsibilities will evolve as your competence and confidence grow, with increasing ownership and complexity over the 18-month programme.
Business Administration & Secretarial Support
Manage all incoming and outgoing correspondence (email, post, client portals), drafting professional responses and ensuring timely escalation or resolution.
Maintain accurate, well-organised electronic and physical filing systems, document version control, and central knowledge repositories (SharePoint/OneDrive).
Coordinate travel, accommodation, and logistics for directors and team members attending client meetings, training events (e.g. ServiceNow Knowledge), and business development activities.
Provide comprehensive personal assistant support to the Managing Director and Director of Operations: diary management, meeting scheduling, agenda preparation, and prioritisation of commitments.
Finance & Commercial Administration
Prepare, format, and issue client invoices and statements in line with signed contracts, billing schedules, and company procedures.
Receive, log, and process supplier invoices and expense claims; maintain the purchase ledger and support timely payments.
Monitor aged debt, professionally chase outstanding payments, and contribute to cashflow and management reporting.
Assist with basic business finance management: budget tracking, forecast inputs, credit card reconciliations, and preparation of monthly financial packs for directors.
Support payroll and pension administration processes as the team expands.
Contracts, Compliance & Governance
Draft, format, and issue contracts, Statements of Work (SoWs), NDAs, and variation orders using approved templates; coordinate internal review and approval workflows.
Maintain the central contract register, insurance certificates, compliance trackers, and supplier/client due-diligence records.
Conduct compliance and pre-engagement checks; support maintenance of company registers and statutory filings (under supervision).
Uphold strict confidentiality, data protection (UK GDPR), and information security standards — particularly important when handling public sector client data.
Assist with policy reviews, process documentation, and implementation of improvements aligned to BOX3’s business continuity and governance frameworks.
Meetings, Projects & Stakeholder Coordination
Organise, attend, and produce accurate, professional minutes and action logs for internal and client meetings; proactively chase actions to completion.
Support business development and bid activity: formatting proposals and responses, collating CVs and compliance evidence, coordinating submissions, and maintaining bid trackers.
Provide light-touch project coordination support: timesheet collection, milestone tracking, and basic RAID log maintenance (as competence develops).
Help organise company events, team away-days, and client hospitality.
General Business Support & Continuous Improvement
Act as a central point of contact for routine operational queries from directors, contractors, and external parties.
Identify and propose process improvements to increase efficiency, reduce errors, or enhance the candidate/apprentice experience.
Fully engage with the apprenticeship programme: complete all off-the-job learning, build a high-quality portfolio, participate in progress reviews, and prepare thoroughly for End Point Assessment (EPA).
Undertake any other reasonable duties required to support the smooth operation and growth of BOX3 LTD.
Training:You will be working towards a level 3 business administration apprenticeship.
You will attend training one day a week.
Training centre is located at CDC Centre, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.Training Outcome:Successful completion of the apprenticeship opens clear progression routes within BOX3 LTD’s Business Operations, Finance, and Project Management practices.
With our ambitious growth plans (dedicated Sheffield office, team expansion to 5–8+ staff, telecom reseller development, and regional/offshore capability), there will be tangible opportunities to move into permanent roles such as:
Business Administrator / Operations Coordinator
Finance Assistant / Commercial Administrator
Project Coordinator / Bid Support Specialist
Executive Assistant to Directors (as the business scales)
We are committed to developing our people internally. Many of our future leaders and specialists will come from apprenticeship and early-career routes. Salary upon successful completion and transition to a permanent role is targeted at £25,000 per annum (subject to role, performance, and market conditions), with ongoing annual salary reviews and access to the company bonus scheme.Employer Description:BOX3 is a UK-owned, truly independent consultancy. Our founders bring over 50 years of accumulated experience delivering transformation across Central Government, Law Enforcement, Health, and National SecurityWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
