A recently CQC 'Good' rated, Kent-based Local Authority is looking for an Social Worker, within a Hospital team.
This post works within an integrated discharge team to contribute to the delivery of highly effective children and adult services (within Adult Social Care) in an efficient manner. This service covers both the acute and non-acute sites across the authority and out of area hospitals. We have been at the forefront of changes in the hospitals discharge to assess model. This can either be in a health bed, social care step down bed or in the persons’ own home. This role also includes a role in the emergency department of the acute hospital by working with other health colleagues.
Benefits for you:
Salary up to £45,830 per annum plus £3,000 paid in monthly instalments, plus a £1,000 welcome payment paid after 6 months.
Local government Pension Scheme
Progression Opportunities
Local government pension scheme
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details....Read more...
We are looking for an apprentice to help us to improve efficiency in the delivery of our core products, LIFT and the Better Off Calculator, support our clients and deliver client projects.
The core task for the successful candidate will be to process benefits administration data from local authority clients for our Low Income Family Tracker (LIFT) dashboard. This will involve working with clients to ensure data is sent on time and in the correct format, processing data through our data pipeline and debugging any issues that arise.
The apprentice will have the opportunity to gain detailed knowledge and experience of data workflows and data analysis. They will also learn in depth about UK social security policy and the delivery of frontline support, both on a national and local level.
Organisation structure
The apprentice will work in the policy team and report to one of the Senior Policy and DataAnalysts.
Job context and connections
In this role, the job holder will work primarily with the delivery team and the research and data team, as well as the LIFT and Calculator Product Managers. They will also havemexposure to sales, marketing and development in the course of their role.
Main accountabilities
Process local authority benefits administration data for the LIFT dashboard.
Work with clients to ensure data is sent on time and in the correct format
Process data through our data pipeline
Debug issues that arise
Contribute to the improvement of efficiency in data ingestion and data processing
Contribute to data visualisation and dashboard design
Learn skills in analysing large datasets and producing actionable insights
Online live chat client support for the Better Off Calculator and LIFT
Training:Data Analyst Level 4 Apprenticeship Standard.You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Policy in Practice believes in the power of data and technology to change lives
We are a team of policy experts who deliver data driven insight, products and services to the sectors focused on the nation’s financial well-being. We empower people to make more informed decisions and take action to build financial independence.
We believe that government policy can work more effectively and help people towards greater independence. Policy is often complicated, confusing and changing. This makes areas like the welfare system difficult to understand, to communicate and administer.
We simplify the welfare system for individuals and organisations. We help people understand how government policy affects them so that they can make decisions. Local authorities use our analytics to see how individual households are affected by the combination of national and local policy changes, now and in the future. Our powerful policy engine models how the policies of different government departments affect thousands of families on low incomes.
We use a scientific approach to data visualisation to drill down to identify individual households most in need, show organisations where they should focus support programmes and help them track the effectiveness of their support.Working Hours :Monday - Friday (9:00am - 5:30pm).
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Motivated,An interest in data,Passion for solving issues....Read more...
We require someone with 12 months previous recruitment experience. Fantastic opportunity to join a leading recruitment agency specialising in Local and Central Government services as an Apprentice Recruitment Consultant.
Business Development & Sales
Build and develop your own client desk through targeted business development activity
Identify and approach new clients within the public sector
Manage client relationships and understand their hiring needs
Generate new job opportunities and negotiate terms with clients
Meet and exceed agreed sales targets and KPIs
Recruitment Delivery
Source, screen, and shortlist candidates using job boards, social media, and networking
Present suitable candidates to clients and manage interview feedback
Maintain accurate records of candidate/client activity within the CRM/portal system
Support onboarding and compliance checks for successful placements
Administration & Process
Maintain accurate digital filing systems and candidate records
Ensure compliance documentation is collected and up to date
Support the team with administrative tasks and process improvements
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Learning and developing the skills, knowledge, and behaviours required to become a competent Recruiter through a Level 3 apprenticeship
This will take place entirely in the workplace, with no need for day release
You will be assigned a dedicated Trainer from Davidson Training UK Ltd, who run the Apprenticeship programme
They will conduct one-on-one tutoring sessions and create a customised training plan based on your areas of strength and growth
Training Outcome:Opportunities to progress into a fully qualified Recruitment Consultant role with increased responsibilities, commission, and leadership opportunities.Employer Description:CRA RECRUITMENT AND PAYROLL LTD is a leading recruitment agency specialising in Local and Central Government services. We are dedicated to connecting top talent with the best opportunities in the councils and government sectors.Working Hours :Monday to Thursday, 9.00am to 5:30pm and Friday, 9.00am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent time management,Be able to multi-task....Read more...
We are supporting a leading ServiceNow partner in Saudi Arabia that is strengthening its pre-sales capability. They are searching for a senior specialist who can operate at an enterprise level, influence C Suite stakeholders, translate business goals into platform value, and shape the direction of solutions across the region.
You will be the front door to new opportunities. You will work closely with the local sales team, guide customers through value discovery, shape solution strategy, and align ServiceNow with government and major private sector transformation programmes. This is not a slide-clicking role. They want someone who can confidently challenge thinking, ask commercial questions, and lead with insight.
Your background should include:
Enterprise-level ServiceNow pre-sales experience
Strong executive communication
Ability to run discovery, value assessments, demos, and workshops
Broad understanding across workflows (ITSM, ITOM, CSM, SPM, HRSD, SecOps, IRM, etc.)
Arabic language is mandatory
They offer:
Full relocation package
Visa sponsorship
Competitive tax-advantaged salary
High growth environment working on flagship government programmes
If you are currently in the GCC or open to relocating to Saudi Arabia, and you have proven ServiceNow pre-sales experience at an enterprise level, this is a standout opportunity.
If you would like to explore this, reach out and include your CV and availability for a confidential discussion.....Read more...
Sales Manager – Luxury HospitalityOur client is one of the most exciting and fast-growing luxury hospitality groups in the Kingdom, and they are now seeking a talented Sales Manager to join their Riyadh-based team as part of their Saudization strategy.This is a high-impact role for a commercially driven professional who understands the local market and is passionate about representing a luxury brand at the highest level. You will be responsible for managing and growing Government and Corporate accounts, while driving revenue across Riyadh and the Eastern Province.This position is open to Saudi nationals as part of the company’s Saudization initiative.Key Responsibilities
Develop, manage, and grow Government and Corporate accountsDrive revenue growth within assigned marketsBuild and maintain strong relationships with key stakeholders and decision-makersRepresent the brand as a trusted ambassador in the luxury hospitality spaceCollaborate closely with internal teams to maximize performance and guest satisfaction
Skills, Experience & Profile
Minimum 4+ years’ experience in sales within luxury hospitalityStrong understanding of the local Saudi market with an established networkConfident, dynamic, and results-driven sales professionalExcellent communication, negotiation, and relationship-building skillsStrong commercial awareness with solid financial understandingProfessional, polished, and passionate about luxury service
What’s on Offer
Competitive and negotiable salary package for the right candidateOpportunity to join a prestigious luxury hospitality group with strong growth plans in KSACareer progression and long-term development within the organization
Get in touch: michelle@corecruitment.com....Read more...
Sales Manager – Luxury HospitalityOur client is one of the most exciting and fast-growing luxury hospitality groups in the Kingdom, and they are now seeking a talented Sales Manager to join their Jeddah-based team as part of their Saudization strategy.This is a high-impact role for a commercially driven professional who understands the local market and is passionate about representing a luxury brand at the highest level. You will be responsible for managing and growing all market segments excluding Government and Corporate accounts, while driving revenue across the region.This position is open to Saudi nationals as part of the company’s Saudization initiative.Key Responsibilities
Develop, manage, and grow Government and Corporate accountsDrive revenue growth within assigned marketsBuild and maintain strong relationships with key stakeholders and decision-makersRepresent the brand as a trusted ambassador in the luxury hospitality spaceCollaborate closely with internal teams to maximize performance and guest satisfaction
Skills, Experience & Profile
Minimum 4+ years’ experience in sales within luxury hospitalityStrong understanding of the local Saudi market with an established networkConfident, dynamic, and results-driven sales professionalExcellent communication, negotiation, and relationship-building skillsStrong commercial awareness with solid financial understandingProfessional, polished, and passionate about luxury service
What’s on Offer
Competitive and negotiable salary package for the right candidateOpportunity to join a prestigious luxury hospitality group with strong growth plans in KSACareer progression and long-term development within the organization
Get in touch: michelle@corecruitment.com....Read more...
Helping the team with day-to-day office duties
Using computer systems to update and check information
Supporting with payments and invoices
Checking information is accurate and up to date
Sending emails and speaking to people in a professional manner
Working closely with other teams across the business
Helping prepare simple reports
Learning how a business and office environment works
How to communicate confidently in the workplace
Customer service and professional behaviour
How to work effectively as part of a team
Basic IT and Microsoft Excel skills
Organisation and time management
How to follow workplace processes and procedures
Training:
As well as working towards a Level 2 Customer Service Practitioner qualification, you will learn job-specific skills from experienced colleagues
In addition to a workplace mentor, you will receive support throughout your apprenticeship from a dedicated mentor from the Council's Apprenticeships Team
Training Outcome:On successful completion, there may be opportunities to progress onto a Business Administration Level 3 apprenticeship within the company. Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist in the integration of children with special needs into mainstream education
Facilitate pupil’s development and skills in the use of resources including IT
Plan and organise activities for children and support teachers in the completion of assessments and other pupil records
Encourage pupils to interact with others and engage in activities led by teachers
Attend training and staff meetings
Track the progress of pupils using available data; monitoring the impact of interventions and share this with the SENCO Team and other professionals
Support EHCP pupil’s as their keyworker and update paperwork accordingly
Other general duties and tasks that may be reasonably requested by the Head Teacher
Training:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
Training Outcome:
This apprenticeship is a fixed term 18 - 21 month contract, and at the end you will gain a Level 3 Teaching Assistant Qualification. However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday, Tuesday, Thursday, Friday - 8.20am - 3.05pm and Wednesday - 8.20am - 4.05pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Manual Handling,Data Protection,Client Confidentiality,Respect for others,Empathy,Safeguarding,Flexibility,Resilience,Adaptable....Read more...
To assist with the delivery of outdoor adventurous activities that include: Canoeing and Kayaking, Raft-Building, Climbing, Abseiling, Mountain Biking, Archery, Team Games, Hill Walking and Camping.
Help with site and equipment maintenance
Assist with induction of visiting groups of pupils/students
Assist with the supervision of groups on off-sites.
Ensure H&S and safeguarding/child protection policies are adhered to.
Assisting with promoting the centre and service through production of materials, attendance at events
Assist with kitchen and cleaning duties, including assisting with the serving of food and washing up
Training:The majority of your training will take place at your workplace.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our "Next Steps" workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Shifts to cover Monday to Sunday between 8am and 6pm, not to exceed 37 hours per week. For evening and weekend working Time Off in Lieu will be givenSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Interest in Outdoor Activities....Read more...
A recently CQC 'Good' rated, Kent-based Local Authority is looking for an Senior Social Worker, within their ADULTS LOCALITY SERVICE.
You will:
Contribute to the delivery of a highly effective Adult Social Care service in an efficient manner. Responsible for professional supervision and overseeing a small number of social care staff ensuring good practice within the service which includes training, coaching and mentoring skills.
You will also provide oversight, professional advice and guidance to the team whilst maintaining a complex case load and demonstrating expert and effective practice in complex situations managing higher levels of risk in a way that ensures the safeguarding and welfare of individuals.
Benefits for you:
Salary up to £51,100 per annum
Contributory Pension Scheme
Progression Opportunities
Local government pension scheme
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details....Read more...
A large, North London Local Authority are recruiting for a permanent Education Safeguarding Advisor / LADO.
The Education LADO advises schools and education professionals from Early Years through to 18 on the protection and safety of children in education settings.
The LADO service is a small team comprised of 3 team members. Once you join this authority you will receive regular Supervision from the experienced LADO Service Manager and support from our Senior Business Support Officer. In addition to regular team meetings, there are service meetings with colleagues from the service in which you will be based (the Engagement, Safeguarding and Quality Assurance Service).
Salary up to £61,000 per annum.
Annual leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please follow the instructions on this website, or alternatively contact Tom McKenna on 07587031100 or tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
To help with maintenance of flower beds/rose beds, shrubs, herbaceous borders, grass plots, and sports pitches
To help maintain the cleanliness and upkeep of parks, sports pitches and open spaces
Assist with horticultural duties and general grounds maintenance work
Confident to interact with people of all ages and abilities - communicating openly, engaging with visitors of all ages when they are visiting the Borough’s parks & open spaces to ensure the best service is being offered
Undertake the use, maintenance, cleaning and storage of hand and small powered tools and light plant, such as mowers, strimmers and leaf blowers etc
Assist with external cleaning duties – such as litter picking, sweeping, emptying of litter bins, etc
Assist with the internal cleaning duties of buildings (such as toilets etc) which will involve the use of chemicals
Support the preparation and operation of special events and activities
Assist in the loading and unloading of vehicles
Training:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
Training Outcome:
This apprenticeship is a fixed term 24 month contract and at the end you will gain a Level 2 Horticulture Operative Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Between 7.00am and 3.00pm - Monday - Thursday and Friday,
7.00am - 2.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adhere to Health & Safety,Wearing of PPE,Flexible to travel,Follow instructions,Work outdoors,Show respect for others....Read more...
Key Responsibilities
Candidate Sourcing: Utilise various channels (job boards, social media, networking) to identify and attract potential candidates for CRA roles
Screening and Shortlisting: Conduct initial screenings and shortlist candidates based on job requirements and qualifications
Database Management: Maintain and update the candidate database, ensuring all information is accurate and up-to-date
Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers
Client Interaction: Assist in managing client relationships, understanding their recruitment needs, and providing regular updates on the recruitment process
Payroll Support: Collaborate with the payroll team to ensure accurate and timely processing of payroll for placed candidates
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Learning and developing the skills, knowledge, and behaviours required to become a competent Recruiter through a Level 3 apprenticeship
This will take place entirely in the workplace, with no need for day release
You will be assigned a dedicated Trainer from Davidson Training UK Ltd, who run the Apprenticeship programme
They will conduct one-on-one tutoring sessions and create a customised training plan based on your areas of strength and growth
Training Outcome:
Opportunities for professional growth and development
Employer Description:CRA RECRUITMENT AND PAYROLL LTD is a leading recruitment agency specialising in Local and Central Government services. We are dedicated to connecting top talent with the best opportunities in the councils and government sectors.Working Hours :Monday to Thursday, 9.00am to 5:30pm and Friday, 9.00am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent time management,Be able to multi-task....Read more...
Head of Finance (2 Posts - Financial Planning & Technical) Working Pattern: Monday to Friday (Hybrid (minimum 1 day per week onsite) About Us Join us in shaping Ipswich's future. We are passionate about making a real difference for our residents, communities, and local economy. Our Corporate Strategy, Proud of Ipswich, sets out our ambition to champion our community and revitalise our town - and we are committed to turning that vision into reality. As part of our ambitious transformation programme, we are seeking two proactive, passionate, and positive Heads of Finance to provide strong financial leadership and expertise across the organisation. Reporting to the Assistant Director, Finance and working closely with the Director of Resources, you will lead our Financial Planning and Reporting or Technical Finance functions. These roles will also play a critical part in supporting the Council through Local Government Reorganisation (LGR), a once-in-a-generation change in how services are delivered across Suffolk. The Roles Head of Finance - Financial Planning and Reporting You will lead the Council's financial planning and reporting function, ensuring robust, strategic, and compliant financial management. Key responsibilities include: - Leading the development and delivery of the Medium Term Financial Plan (MTFP) and annual budget. - Acting as a principal financial advisor to Members, Committees, and senior leadership. - Overseeing budget monitoring and management reporting. - Line managing the Finance Manager and providing strategic direction to the team. - Driving improvements in financial systems and processes. - Identifying opportunities for income generation, efficiency, and cost reduction. Head of Finance - Technical You will lead the Council's technical finance function, ensuring strong governance, compliance, and financial resilience. Key responsibilities include: - Providing strategic leadership on statutory accounting, treasury management, taxation, and compliance. - Acting as a principal financial advisor to Members, Committees, and senior leadership. - Leading the closure of accounts and production of the Statement of Accounts. - Managing external audit relationships. - Line managing the Finance Manager and leading the Technical, Treasury, Insurance, Income, and Payments teams. - Driving innovation, risk management, and compliance improvements. - Maintaining up-to-date knowledge of relevant legislation and professional standards. About You You will be a qualified finance professional (CIPFA, ACCA, CIMA or equivalent) with: - Strong leadership and people management capability. - A proven track record in delivering high-quality financial services in complex organisations. - Excellent communication and influencing skills. - A proactive, collaborative, and solutions-focused approach. - High levels of organisation, adaptability, and resilience. Experience in local government or the wider public sector is highly desirable. Why Join Us? In addition to a competitive salary, we offer: - Career average pension scheme - Generous holiday and sick pay - Subsidised parking - Public transport discounts - Free swimming and gym membership - Cycle to Work scheme - Flexible and hybrid working - Employee Assistance Programme - Excellent learning and development opportunities You will also have the opportunity to work alongside committed colleagues in a supportive and forward-thinking environment. Section 151 Responsibility For the right candidate, the role may include designation as the Council's Deputy Section 151 Officer. Where applicable, an additional allowance of £5,000 per annum will be paid.....Read more...
Supporting the team to advise and implement the Council’s Health & Safety policies and procedures
Assisting with the monitoring, analysis and reporting of safety, health and environment performance
Extracting and cleansing incident data in preparation for officers to complete quarterly H&S reports
Prepare and maintain records relating to safety, health and environmental matters that comply with legal and workplace requirements
Maintaining the H&S webpages on the intranet and PPS website
Regular data cleansing of incident reports and data
Supporting Corporate Health & Safety Board and other meetings with agendas, minute taking etc
Support in the implementation of inspections and monitoring systems
Develop skills to contribute to the delivery of our services to our customers and stakeholders
With guidance, carry out projects within the remit of safety and health
Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
Meet relevant standards of practice by working in a lawful, safe and effective way
Undertake appropriate training as identified relevant to the role
Communicate effectively to deal with queries either internal / external, by telephone or by written correspondence and work flexibly to support the team
Develop knowledge on H&S legislation and compliance
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. Training Outcome:This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Between 8.00am and 4:30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Respect for others,Maintain confidentiality,Meet deadlines,Prioritise,Data protection,Flexibility,Adaptable....Read more...
You will support the Revenues and Benefits team in delivering high-quality customer-focused services in relation to the processing applications for Discretionary Housing Payments (DHP), ensuring compliance with legislation, council policies and service standards.
With full training and support, your duties will include:
Processing all aspects of a Discretionary Housing Payment (DHP) claims, this will include calculating a customer’s entitlement to DHP’s
Provide excellent customer service via multiple access channels dealing with both internal and external customer enquiries via telephone, email, written correspondence and face-to-face contact
Assisting with the processing and distribution of documents using the Council’s document imaging systems
Using council computer systems accurately to process information in line with legislation, regulations and council policies
Maintaining high standards of accuracy, quality and productivity to meet service performance targets
Supporting colleagues and working effectively as part of a team
Seeking guidance on complex or contentious cases from supervisors or experienced colleagues
Keeping records of work completed and providing management information when required
Actively following the Council’s Customer Care, Equality, Health & Safety and Quality policies
Training:Customer Service Practitioner Level 2 Apprenticeship:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
If required, Functional Skills in English and maths will be completed prior to End-Point Assessment
Training Outcome:
This apprenticeship is a fixed term 12 month contract
The skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday- Friday, between the hours of 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Flexible attitude....Read more...
As a member of Community Alarms Team, your role and main duties will consist of:
To assist in providing customers with all aspects of their support needs, with special emphasis on encouraging their independence – ensuring customer journey is an exemplary experience
To respond to emergencies and support customers back to safety following a non-injurious fall, or liaising with 999 emergency services
Be involved in and promotion of the needs of service users to instil confidence by encouraging independence
Ensure the effective and safe use of equipment and other aids that have been assessed and provided to customers
To have due regard at all times for the comfort, well-being and self-respect of all customers
Work collaboratively with individuals, families, carers, communities and other professionals to ensure the best outcomes are reached for customers
Ensure that all activity is accurately documented/recorded on the call handling Jontek system for continuity of support in accordance with policies and procedures
To attend in service training and external training as appropriate, consistent with job role and responsibilities
To be aware of own training needs and be committed to your own continuing professional development
Report any accidents/complaints/untoward incidents to the Management Team in a timely fashion and in accordance with existing policies and procedures
To report any incident of ill treatment to a resident, to the Manager and, if not satisfied with appropriateness of the action taken, to Senior Management
It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment, in line with the Equality Act 2010
The post holder must at all times carry out their responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work Act 1974
Training:
The apprenticeship training will be delivered in the workplace and you will receive visits from a college assessor
Training Outcome:
This apprenticeship is a fixed term contract
However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday - exact start/finish times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Empathy,Client confidentiality,Data Protection,Willing to learn,Respect for others,Flexibility....Read more...
My client are a Global practice who are seeking to strengthen their dedicated internal audit team with the addition of an Assistant Internal Audit Manager to be based from their Southampton offices. This is permanent role.
The client base is a combination of public sector, NHS and local government clients.
The successful applicant will:
Assist in the delivery of internal audits across a wide range of sectors
Work effectively within a dynamic, friendly and highly driven team.
Welcome autonomy
Be able to articulate what internal audit is
Appraise the risk in day to day auditing
Problem solve and understand the implications of risk
Work on ad hoc projects and get involved in a broad spectrum of responsibilities.
We are keen to speak to candidates already working in practice or those who have moved into commerce or the public sector but are keen to work on a more varied portfolio of sectors and clients.
Applicants MUST be ACA/ACCA/CMIIA or CIA qualified. This role will not offer sponsorship so applicants must have current and unrestricted right to work in the UK.....Read more...
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service
Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements
Research and gather information for investigations, ensuring it meets legal standards
Complete Requests for Information (RFIs) as neededRecord, retain, and review collected materials for criminal investigations for Disclosure purposes
Recommend next steps for action to Team Leaders for consideration
Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland)
Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland)
Attend court and give evidence in criminal cases and appeal tribunals
Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions
Work effectively within a team and contribute to team goals
Promote fraud awareness within DWP and to external partners.
Communicate confidently and professionally with internal staff and external agencies
Training:
Counter Fraud Investigator Apprenticeship Level 4
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Fraud Investigator role is designed to work towards achieving Category C Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Leadership skills,Decision making skills,Developing self and others,Adaptability....Read more...
Compliance Support:
Assist in ensuring the business complies with relevant laws, regulations, and industry standards
Maintain up-to-date records of compliance documentation, policies, and procedures
Chase candidates for required compliance documents, such as references, DBS checks, proof of qualifications, National Insurance number, identification documents, and Right to Work verification
Assist in preparing reports for audits and compliance checks.
Monitor compliance status and keep the in-house database up to date
Sales Support:
Take direction from Sales Consultants and provide administrative support to the sales team
Format CVs and other candidate documents as needed
Enter candidate and client information into the portal system
Submit candidates to relevant job orders and maintain accurate records
Administrative Tasks:
Maintain accurate digital and physical filing systems for compliance and sales documents
Assist in data entry and database management to ensure accuracy, confidentiality, and integrity of all information
Team Collaboration:
Work closely with the sales and compliance teams to ensure effective communication and smooth operations
Support the development and implementation of new processes to improve efficiency across both compliance and sales departments
This role will give you a well-rounded experience, allowing you to contribute directly to both compliance and sales operations, while gaining valuable insights into the recruitment industry.Training:
Full training will be given, leading to a recognised Level 3 Buisness Administrator Apprenticeship Standard qualification
Learning and developing the skills, knowledge, and behaviours required to become a competent Compliance Administrator through a Level 3 apprenticeship
This will take place entirely in the workplace, with no need for day release
You will be assigned a dedicated Trainer from Davidson Training UK Ltd, who run the Apprenticeship programme
They will conduct one-on-one tutoring sessions and create a customised training plan based on your areas of strength and growth
Training Outcome:
Opportunities for professional growth and development
Employer Description:CRA RECRUITMENT AND PAYROLL LTD is a leading recruitment agency specialising in Local and Central Government services. We are dedicated to connecting top talent with the best opportunities in the councils and government sectors.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent time management,Be able to multi-task....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 3 months, possible extension due to performance.Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves lone working.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping....Read more...
As a member of the school's EYFS team, your main jobs and duties will consist of:
The duties of the post will include:
The post holder will help support a warm and welcoming environment within a childcare setting, where young children and their families can feel valued and obtain positive help and support
To assist with all aspects of organising activities and supervising children within the EYFS play environment
To help plan and provide stimulating learning experiences enabling young children to grow in confidence and independence
To monitor and track children’s development and have responsibility for a small key group
Participate in staff meetings as and when required
To help provide cover for practitioners within the team as necessary, working with all age ranges
Responsible for ensuring the learning environment is cleaned and tidied at the end of each session
Undertaking duties on a rota basis during mid-morning, lunchtime and mid-afternoon breaks
Adhere to policies and procedures in accordance with OFSTED, with regard to adequate record keeping
To support the development of strong partnerships with parents/carers and recognise the importance of involving parents/carers in all aspects of a child's work
To ensure that, in line with safeguarding/child protection procedures, all concerns are reported to the appropriate person in a sensitive and confidential manner
It is your responsibility to carry out your duties in line with the school's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:
At the end, you will gain a Level 3 Early Years Educator Apprenticeship Standard
This will include any Functional Skills as appropriate
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.
The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of mandatory apprentice training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:
The post is offered on a fixed-term contract to cover the duration of the apprenticeship training
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday, Exact times/shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Outgoing,Knowledge of safeguarding,Hardworking,Willing to learn,Well-presented,Flexible....Read more...
Producing ID badges for new starters/members and adding permissions to Net2
Supporting general building induction process
Processing vehicle access forms
Assisting with fire call point testing
Ensuring permit to work documents are completed, scanned and saved in a timely manner
Produce and implement Fire Warden rotas
Undertake regular check of H&S equipment
Assist with organisational events
Undertake general admin support for the Operations Management Officer
Deal with deliveries
Receive, store and lay out buffets for events
Assist Operations Management Officer with the management of contractors on site
Training Outcome:Employment beyond the end of the apprenticeship cannot be assured but there will be opportunity to develop within role and have access to applying for any vacancies the organisation publishes throughout their apprenticeship.Employer Description:South Yorkshire Pensions Authority is responsible for administering the Local Government Pension Scheme in South Yorkshire. The Authority was created in 1988 as part of the arrangements put in place following the abolition of South Yorkshire Metropolitan County Council. The Authority itself is made up of 12 Councillors drawn from the 4 districts in the County.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What you’ll do:
Provide support to the Digital solutions team, developing projects and resolving tickets as needed
Learn and shadow the Digital solutions processes, systems and methodologies
Provide support to the Digital Delivery Manager at team meetings - updating boards, taking & chasing actions
Assist in organising meetings and ensuring timely submission of documents
Produce/help with documentation needed for projects such as Business requirement specifications, to-be process maps etc
Update projects in Project Accelerator (PA) tool - status reports, tasks, actions, RAID log
Monitor and managing tickets for the Digital apps team - including triaging tickets, and resolving
Be in charge of communications for the Digital Solutions team - updating & editing intranet pages, Tech tips
Training:You will be supported to achieve the Improvement Technician level 3 apprenticeship. Theoretical training will be delivered by the training provider on a weekly basis. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive 6-hours per week to completed course work within your working hours.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Weld repairs & Fabrication works:
Repair known defects to the structures to comply to specification. Fabrication of new design requirements.
Health & safety :
Comply to all site applicable procedures.
Wearing of all required PPE.
An element of the role will require working at height on the
structures, from MEWPS and static elevated working platforms.
Reporting of incidents, accidents & close calls.
Reporting to construction manager.
Attend College as required.
Training:As part of your apprenticeship, you will be enrolled onto a Welder level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Permanent employment after completion of the apprenticeship.Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 7:00 - 15:00, optional overtime weekend & Night work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
