Key Holder Jobs Found 23 Jobs, Page 1 of 1 Pages Sort by:
Customer Service Administrator
Customer Service Administrator Salary: £12.27 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained. Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Mobile Service Engineer
Mobile Service Engineer Based at: Elland Service CentreSalary: £13 per hour Hours: Mon - Fri 08:00 - 16:30Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and van check sheet completed each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Field Service Engineer
Field Service Engineer Based at: Elland Service CentreSalary: £13 per hour Hours: Mon - Fri 08:00 - 16:30Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and van check sheet completed each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Customer Service Administrator
Customer Service Administrator Salary: £25,521.60 plus 25 days annual holiday entitlementPermanent, Full Time Mon-Fri 8:30 – 5:00Based at Cornwall TR27 5JRJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained. Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
AAT Apprentice
Duties will be specified, against an agreed plan, by the manager of the team to which the post holder is assigned, and will focus on the delivery of quality accountancy services to customers and clients against standards set by the division. Duties will include: Produce a range of accurate and timely work. Answer the phone, take messages, and as time progresses answer basic queries. Prepare monitoring statements/reports. Comply with regulations and develop familiarity with Financial Regulations and the principles of S151 responsibilities. Quality check information to various sources (e.g. on-line reports to General Ledger). Ensure own work is quality checked, by self, and by manager as agreed. Reconcile financial data. Develop a sound working knowledge of the General Ledger coding structure. Prepare journals to correct General Ledger entries. Prepare spreadsheets as required. Respond to correspondence using letters, memos, and e-mails. Exchange information with a range of audiences. Investigate customer queries (including contacting other directorates). Make efficient use of resources/equipment. Handle and process manual or computerised information, with care, accuracy, confidentiality and security. Maintain computerised and manual information systems, including Oracle and other related systems, to support service delivery. Collect and process a range of information within clear guidance to a prescribed format for use by others. The job involves working from instructions, including final accounts, estimates and monitoring, but making minor decisions involving the use of initiative. Problems should be referred to a team leader. Deliver the tasks agreed in regular 1:1s and in you performance agreement. Manage and monitor own performance and discuss any issues of delivery with manager. Complete AAT studies in accordance with apprenticeship training scheme. Internal contacts may include: - staff of all Directorates at all levels, including Senior Officers, Heads of Service and Head Teachers. External contacts may include: - members of the public, Councilors, MPs, external auditors, other local authorities, and school governors, as well as any other customers affected by the service being provided. The job holder is required to: Liaise with others as required to foster good working relationships to enable efficient service delivery. Share knowledge with colleagues and others to enable the objectives of the service to be achieved. Training:One day a week at Solihull College (Blossomfield Campus).Training Outcome:On successful completion of the apprenticeship, you will receive a qualification and be able to apply for jobs within the Council.Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday to Friday, office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative ....Read more...
Client Contact Apprentice
Key Accountabilities: Effectively manage calls and workloads in line with agreed KPI’s, including queries or escalations to colleagues across the group or external clients/advisers in accordance with target service levels and agreed timescales and in line with all relevant regulatory requirements Be responsible for improving ways of working, driving efficiencies in processes, whilst ensuring you meet the required quality standards Build effective and collaborative relationships across the team, department, and organisation Acquire, expand and retain sound product and system knowledge of relevant company products and systems and awareness of their attributes and rules Responsible for following SS&C’s Risk and Compliance policies and procedures The role-holder will be accountable for the day-to-day management of their workload ensuring they are collectively working with their team to achieve the required target operating measures. They will be responsible for ensuring their knowledge is kept up to date by following regulatory updates and process improvements across the department. Key to this role will be your excellent verbal communication via telephone, customer service and relationship management skills. The main aspect of this role is will be to take telephone enquiries not only from our clients but also our internal clients such as Financial Advisers, Sales Team members, Third Party Service Providers and colleagues. Training:Training will take place at Burnley College 1-day per week, working to complete a Level 3 Business Administrator apprenticeship standard.Training Outcome:Potential progression into full-time employment on successful completion of the apprenticeship.Employer Description:For close to 40 years, SS&C has developed the technology and services to power our clients' success. With industry-specific solutions from the alternatives space to healthcare to wealth management, SS&C is leading the way toward the future.Working Hours :Monday to Friday - hours to be confirmedSkills: Communication skills,Attention to detail,Administrative skills,Team working ....Read more...
Plymouth School Sports Partnership (PSSP) Sports Apprenticeship
The post holder will support a successful programme of activities for schools across Plymouth, which involves the planning, organisation and delivery of activities. The post holder will also have the ability to coach/deliver sessions within schools to support the wider PSSP programmes. The successful candidate will be an integral part of the School Sport Partnership Team and will be based at Sir John Hunt Community College. The role will also involve supporting the Outdoor and Adventurous Activities and Indoor Rowing work programmes carried out by the Partnership as well as festivals, events and extra-curricular clubs. The professional duties and responsibilities include; Support the delivery of high-quality coaching sessions that are young person focused. Support coaching sessions for specifically targeted groups e.g. disabled young people, Key Stage 4 girls etc. Plan, lead and review coaching sessions for young people in a manner which engages with, and adds value to, the coaching/teaching skills of the wider pool of teachers and sports coaches. To actively support the transition of young people from school to community sport by, for example, the establishment of after-school clubs and facilitating school-club links. To be committed to your own personal professional development. To take part in the Development Programmes of the PSSP and Key Partners as directed. To represent the PSSP and it’s Partners in a positive and professional manner at all times. To ensure the health, safety and welfare of yourself, participants and others at all times. Conduct sessions in accordance with the policy of the PSSP and its Partners where appropriate. To take part in other activities as commensurate with job role and grade. To actively commit to positive promotion of the PSSP when dealing with ‘customers’ when using any communication media including telephone, email and face to face. Training:On Level 2 Community Activator Coach standard, you will work towards the following: Behaviours, Skills & Knowledge. Functional Skills in maths and English at level 2 (if not already exempt through prior qualifications). End-Point Assessment (EPA). You will have regular visits at the workplace from a designated assessor to observe your progress and competence in the role you are carrying out. Training will take place one day a month with Argyle Community Trust at The Foulston Park Community Hub. Apprenticeship standard Community Activator Coach. Training provider - Plymouth Argyle Community Trust. Most aspects of your training will be delivered on-site by the employer at your workplace, and you will have regular visits every six to eight weeks by your designated assessor from Argyle Community Trust, who will monitor your progress throughout your apprenticeship programme.Training Outcome:This is a superb opportunity to gain experience within a wide range of school settings and can therefore act as the perfect foundation for progressing into a career in education and/or sport. The Partnership have employed modern apprentices since 2009 some of whom have gone on to complete advanced apprenticeships with us. One of the previous apprentices has joined us on a permanent basis whilst others have gone on to higher education or other employment upon completing their apprenticeships.Employer Description:The Plymouth School Sports Partnership was established in 2011 by blending together the best elements from the City’s two School Sports Co-ordinator Partnerships to create a citywide organisation to meet the needs of children and young people aged 5-18 years old in the Plymouth travel to learn area who attend Partnership subscribing schools. The PSSP is run for schools by schools and currently works with 15 Secondary Schools, 52 Primary Schools and 2 Special Schools. The strategic direction for the Partnership is set by our Steering Group, which includes two Secondary, three Primary and one Special School Head Teacher representatives, colleagues from Active Devon, Plymouth City Council and both the City’s Universities all of whom act as advocates for the Partnership, promoting the opportunities it offers within the organisations and sectors they represent.Working Hours :Monday to Friday, 8.30am to 4.30pm. Specific shifts to be negotiated with the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Deputy Ward Manager
An amazing new job opportunity has arisen for a committed Deputy Ward Manager to work in an exceptional mental health hospital based in the Dewsbury, West Yorkshire area. You will be working for one of UK’s leading health care providers This hospital provides a specialist inpatient service for adults and older age males with severe and enduring mental health conditions, who may also have an undiagnosed memory related illness. Our client also provides a specialist neuro-cognitive and dementia care service for males presenting with very agitated or aggressive behaviour **To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin** As the Deputy Ward Manager your key responsibilities include: Assisting the Ward Manager in providing day to day management and supervision of the ward Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff Implementing best practice across the ward Support changes within the service Responsible for the clinical direction of the service Support the delivery of personalised care and contribute to service improvement The following skills and experience would be preferred and beneficial for the role: Experienced in delivering and receiving supervision Ability to access and prioritise clinical situations Excellent written and verbal communication skills Team player The post holder must be experienced in delivering and receiving supervision Excellent leadership skills with the ability to be able to assess and prioritise clinical situations The management of effective communication between medical and nursing staff both verbal and written is a key element of this role The successful Deputy Ward Manager will receive an excellent salary of £39,847 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits: Many benefits in line with the NHS Working with a dedicated multidisciplinary team Free on-site parking Enhanced maternity pay Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare Access to development opportunities including: Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Support with your Revalidation NMC Payment in full Long service award Reference ID: 6707 To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Ward Deputy Manager
An amazing new job opportunity has arisen for a committed Deputy Ward Manager to work in an exceptional mental health hospital based in the Dewsbury, West Yorkshire area. You will be working for one of UK’s leading health care providers This hospital provides a specialist inpatient service for adults and older age males with severe and enduring mental health conditions, who may also have an undiagnosed memory related illness. Our client also provides a specialist neuro-cognitive and dementia care service for males presenting with very agitated or aggressive behaviour **To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin** As the Deputy Ward Manager your key responsibilities include: Assisting the Ward Manager in providing day to day management and supervision of the ward Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff Implementing best practice across the ward Support changes within the service Responsible for the clinical direction of the service Support the delivery of personalised care and contribute to service improvement The following skills and experience would be preferred and beneficial for the role: Experienced in delivering and receiving supervision Ability to access and prioritise clinical situations Excellent written and verbal communication skills Team player The post holder must be experienced in delivering and receiving supervision Excellent leadership skills with the ability to be able to assess and prioritise clinical situations The management of effective communication between medical and nursing staff both verbal and written is a key element of this role The successful Deputy Ward Manager will receive an excellent salary of £39,847 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits: Many benefits in line with the NHS Working with a dedicated multidisciplinary team Free on-site parking Enhanced maternity pay Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare Access to development opportunities including: Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Support with your Revalidation NMC Payment in full Long service award Reference ID: 6707 To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Consultant Psychiatrist
Applications are invited from suitably qualified Consultant Psychiatrists for a full time NHS post in a working age adults inpatient Unit based in Chertsey, Surrey.This employer is one of the top 10 Mental Health Employers in the country, serving a population accross SurreyThe key benefits of working for this NHS Trust include; GMC SponsorshipRelocation allowance: up to £8000 *subject to policy requirementsSponsorship for international candidates: up to £3199Recruitment premia £25,000 *subject to policy requirementsNHS Pension: employers contribution 23.7% from day oneSubsidised nursery placesCar Scheme: tax saving up to £6,000Discounted Nuffield Gym Membership You will be working in an organisation that fosters an inclusive culture, where we will treat each other with compassion and kindness. You will be able to grow your career here and we have dedicated pathways to enable you to do this. We will support your personal and professional growth through our extensive training opportunities.You will deliver consultant psychiatric input to inpatients admitted to the ward per the agreed Acute Service Operational Policy. In addition, the post holder will provide clinical leadership and be actively involved in service improvement activities.You will be expected to work effectively with colleagues from other professional disciplines and deliver services consistent with the Trust policy for the Care Programme Approach. You would also expected to liaise effectively with the other general and specialist teams operating in Surrey to ensure effective handover of care when patients transfer between teams as part of the patient pathway.Person Requirements:Fully registered with the GMC with a licence to practise at the time of appointment.Included on the GMC Specialist Register OR within six monthsApproval under Section 12 of the Mental Health Act(or within 6 to 12 months of the time of interview/assessment) or equivalentExperience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include: Flexible workingEnhanced rates of pay for unsociable hoursBlue light card and NHS discountFree parkingCycle to work schemeJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Community Support Advocate
Community Support Advocate Location: Baseline Centre, Knowland Grove, Norwich, NR5 8YD Hours: 20 per week (subject to Four Day Week scheme after probation) Contract: Permanent (subject to funding) Salary: £13,988 (FTE £25,878) Leave: 23 days p.a. (pro rata) + bank holidays Application Deadline: Friday 28th November Start Date: ASAP Reports to: Assistant Support ManagerThere are two positions available for this role.About the Role As a Community Support Advocate within the Future Support service, you’ll provide practical, person-centred support to local residents in Norwich. You’ll assess needs, agree support plans, and deliver compassionate, outcome-focused guidance across welfare, housing, health, employment, finance, and wellbeing. The role is based at the Baseline Centre, with a mix of office, community, and home working.Key Responsibilities Provide advice and support to clients across welfare, housing, health, finance, and wellbeingSpecialise in welfare rights and benefits advice, including complex casesDevelop and deliver tailored, outcome-focused support plans promoting independenceWork closely with colleagues, volunteers, and partner agencies to meet community needsMaintain accurate case notes, risk assessments, and client dataDeliver group sessions, outreach, and home visits where neededEnsure safeguarding, data protection, and health & safety complianceSupport service improvement by identifying client needs and feedback About You You’re experienced in providing advice and support, ideally in welfare rights and benefits. You understand the barriers faced by people on low incomes and can help them overcome challenges through effective support planning. You’re empathetic, resilient, and confident applying appropriate challenge when needed. You can build trust quickly, work collaboratively within a team, and independently when required.About Future Projects We are a Norwich-based charity helping people transform their lives through education, health & wellbeing, skills, and employment services. Our work focuses on supporting those facing social exclusion and poverty through tailored, community-based services.We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours while receiving 100% pay. The role holder will be eligible to opt into this scheme following successful completion of probation and a six-month review.Additional Information No line management responsibilitiesDBS check and right to work in the UK requiredEvening/weekend work may be required occasionallyInduction and safeguarding training providedWe are a Living Wage, Disability Confident, and Equal Opportunities employerFour Day Working Week ....Read more...
Childcare Apprenticeship - Smallwood, Sandbach
Are you looking to kick start your career into early years? - You could be set to gain a qualification with us in as little as 12-months, we have a fantastic management team to support you through your modules as well as in house training from our highly experienced and skilled management team. This Role Will Include: Assisting with the full care of children i.e. ensuring that their physical needs (food & personnel hygiene are met Assisting with safe, creative, appropriate play opportunities, preparing activities through/within a stimulating environment. To be aware of responsibilities in respect of promoting and safeguarding the welfare of children, and work alongside others to ensure that this is achieved Assisting with the provision of healthy/nutritional snacks and meals Assisting with daily record keeping Observation & assessment of key children once delegated Administering First Aid, as appropriate Attend/undertake training, as appropriate Carry out responsibilities and activities within an equal opportunities' framework Work within the settings Policies & Procedures To be coherent with EYFS and work with Supervisors, Management and others to ensure fully adhered to Any other duties as may be reasonably expected of the post holder Benefits Include: On- site parking Increasing holiday allowance for accrued service Employee Assistance Programme Staff Childcare Discount IND01Training:It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catchups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 18-month apprenticeship you will have gained; Early Years Practitioner Level 2.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Since July 2004, Apples and Pears Private Day Nursery have been dedicated to providing outstanding childcare to children living in Cheshire East, including those of Sandbach, Alsager and Congleton. Set alongside an idyllic Cheshire working farm in Smallwood and only 2 miles away from Junction 17 of the M6 (Sandbach/Congleton), we pride ourselves in providing children with a unique nursery experience. Our nursery provides a safe and secure environment with the addition of animals, meadows, and fresh country air. Here at Apples and Pears, we understand the important balance between the health, happiness and education of your child’s early years. Our enthusiastic team are passionate about providing a fun and engaging environment in which your child will thrive.Working Hours :Monday - Friday (shift range between hours of 07:30 and 18:30).Skills: Creative,Patience,Communication skills ....Read more...
Dual Registered Manager
Dual Registered Manager – Children’s Residential HomesLocation: Worthing, West Sussex Contract: Full-Time, Permanent (40 hours per week) Salary: £50,000 rising to £55,000–£60,000 for dual home management Additional Pay: £50 per night sleep-ins & performance-related bonusesAbout the RoleWe’re looking for a passionate, experienced and inspiring Dual Registered Manager to lead two Children’s Residential Homes in the Worthing area. This is an exciting opportunity to take charge of an established 2-bed EBD home while registering and shaping a brand-new 4-bed home currently in development.If you’re an ambitious leader who thrives on building strong teams, improving outcomes for children, and achieving high standards with Ofsted, this role will give you the platform to make a genuine impact — while advancing your own career in a supportive environment.What We Offer Competitive salary up to £60,000 (experience dependent)Performance-related bonusSleep-in allowance of £50 per nightGenerous annual leaveCompany pension Professional training & therapeutic developmentComprehensive induction programmeFree DBS registrationOn-site parkingPositive, open-minded management support Key ResponsibilitiesYou’ll have full responsibility for the leadership, quality, and compliance of both homes. This includes: Managing day-to-day operations, staff supervision, and care planningDriving high standards to achieve ‘Good’ or ‘Outstanding’ Ofsted ratingsEnsuring safeguarding and regulatory compliance (Children’s Homes Regulations & Quality Standards 2015)Recruiting, coaching, and developing staff to deliver outstanding careBuilding strong relationships with professionals, families, and the wider communityOverseeing budgets, resources, and the health & safety of the homesTaking part in shared on-call duties About YouWe’re seeking an experienced, dynamic manager who shares our commitment to transforming the lives of children and young people. You’ll be: Qualified with at least Level 5 Diploma in Leadership for Health & Social Care and Children & Young People (or equivalent)Experienced: minimum of 2 years in a residential setting within the last 5 years, including at least 2 years at Registered Manager levelKnowledgeable of Children’s Home Regulations, safeguarding, care planning, and multi-agency workingSkilled leader with proven ability to inspire and manage teams, monitor performance, and deliver excellent outcomesResilient and organised, able to manage complex situations and drive positive changeHolder of a full UK driving licence with at least 2 years’ experience Working Hours Typically Monday–Friday 9am–5pmShared on-call responsibilities Make a DifferenceThis is more than a job – it’s a chance to shape a new home, lead a dedicated team, and transform the lives of children and young people. If you’re ready to bring your passion, expertise and vision to this rewarding role, we’d love to hear from you. ....Read more...
Assistant Caretaker Apprentice
To carry out general porterage duties, including movement of parcels, furniture and equipment within the school. The setting up of furniture, equipment and resources for school events including assemblies, exams, meetings etc. To undertake daily litter clearance, emptying outside bins and sweeping to ensure a clean and tidy site. To undertake cleaning in and around the school buildings during the day where necessary. Clear and clean up at the end of meetings and/or lets and prepare the areas for normal use. To carry out regular cleaning and maintenance of external areas around the building to include drains and gullies, paths and roadways, steps, courtyards etc. To be a designated key holder with responsibility as required for the security, opening and closing of the buildings, and for emergency access to the premises. To support the operation of building equipment including boilers, heating systems, electrical systems etc. To undertake regular premises and equipment checks and tests in accordance with the school maintenance schedule, as designated by the Premises Manager. To have a proactive approach to the identification and resolution of premises related faults and maintenance work. To support the maintenance, repair and decoration of buildings, rooms, equipment and resources to a high standard and in line with safety and legislative requirements. To respond to reports of health and safety issues and hazards and resolve as appropriate. To report to the Premises Manager any damage or faults to the buildings or fixtures and fittings and carry out temporary repairs or actions to make it safe. To share with others attendance at the premises outside of normal school hours to support evening and weekend lettings and other use of the school buildings and site. To support the work of the Premises Manager and the other members of the site team. To ensure the safe use of power and other tools to undertake repairs and maintenance etc. To liaise with the cleaning staff and maintenance contractors/builders etc. as required. To build and maintain good working relationships with staff and users of the school site. To maintain a visible presence whilst on duty and remain contactable via the school’s designated mobile phone. To carry out any other duties as may from time to time. Training:Working towards completing the Level 2 Property Maintenance Apprenticeship Standard. Work-based learning with attendance at Hertford Regional College one day per week to achieve the knowledge, skills and behaviours.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Hitchin Girls' School is a high-achieving, all-ability school serving the local community with 1364 students on roll, including 314 in the Sixth Form. Having been rated Outstanding by Ofsted in 2013, we again achieved Outstanding in every area reported on in November 2024. The school occupies a pleasant site at the top of Windmill Hill with its own playing fields and woods. As well as general classrooms, we have specialist teaching areas for Art and Design, Computing, Drama, Food Technology, Graphics and Resistant Materials, Mathematics, Music, PE, Science and Textiles.Working Hours :Monday to Friday between 8am to 4pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Timekeeping,Motivated,Reliable,Flexible,Willingness to learn ....Read more...
Dual Registered Manager
Dual Registered Manager – Children’s Residential HomesLocation: Worthing, West Sussex Contract: Full-Time, Permanent (40 hours per week) Salary: £50,000 rising to £55,000–£60,000 for dual home management Additional Pay: £50 per night sleep-ins & performance-related bonusesAbout the RoleWe’re looking for a passionate, experienced and inspiring Dual Registered Manager to lead two Children’s Residential Homes in the Worthing area. This is an exciting opportunity to take charge of an established 2-bed EBD home while registering and shaping a brand-new 4-bed home currently in development.If you’re an ambitious leader who thrives on building strong teams, improving outcomes for children, and achieving high standards with Ofsted, this role will give you the platform to make a genuine impact — while advancing your own career in a supportive environment.What We Offer Competitive salary up to £60,000 (experience dependent)Performance-related bonusSleep-in allowance of £50 per nightGenerous annual leaveCompany pension Professional training & therapeutic developmentComprehensive induction programmeFree DBS registrationOn-site parkingPositive, open-minded management support Key ResponsibilitiesYou’ll have full responsibility for the leadership, quality, and compliance of both homes. This includes: Managing day-to-day operations, staff supervision, and care planningDriving high standards to achieve ‘Good’ or ‘Outstanding’ Ofsted ratingsEnsuring safeguarding and regulatory compliance (Children’s Homes Regulations & Quality Standards 2015)Recruiting, coaching, and developing staff to deliver outstanding careBuilding strong relationships with professionals, families, and the wider communityOverseeing budgets, resources, and the health & safety of the homesTaking part in shared on-call duties About YouWe’re seeking an experienced, dynamic manager who shares our commitment to transforming the lives of children and young people. You’ll be: Qualified with at least Level 5 Diploma in Leadership for Health & Social Care and Children & Young People (or equivalent)Experienced: minimum of 2 years in a residential setting within the last 5 years, including at least 2 years at Registered Manager levelKnowledgeable of Children’s Home Regulations, safeguarding, care planning, and multi-agency workingSkilled leader with proven ability to inspire and manage teams, monitor performance, and deliver excellent outcomesResilient and organised, able to manage complex situations and drive positive changeHolder of a full UK driving licence with at least 2 years’ experience Working Hours Typically Monday–Friday 9am–5pmShared on-call responsibilities Make a DifferenceThis is more than a job – it’s a chance to shape a new home, lead a dedicated team, and transform the lives of children and young people. If you’re ready to bring your passion, expertise and vision to this rewarding role, we’d love to hear from you. ....Read more...
Health and Safety Assessor - Leicestershire
Are you looking to use your Health & Safety and Safeguarding expertise to make a real impact on the lives of young people in both education and the workplace?LEBC is seeking a Health & Safety Assessor to join our team. In this role, you'll visit businesses across Leicester and Leicestershire to carry out Health, Safety, and Welfare assessments before young people begin their Work Experience placements. You'll need to be based locally and have a full driving licence with access to your own vehicle.Main Purpose of the Job:You will visit companies to carry out health, safety and welfare suitability checks prior to students taking part in work experience and other educational activities. Visits will be to a wide variety of business types with potentially a wide variety of risks to be assessed: low; medium; high.We are looking for someone capable of building good relationships with key stakeholders, assessor will also be responsible for agreeing job role descriptors with employers and for identify other services which LEBC can offer to them, e.g. support the recruitment of Apprentices, and other opportunities for employers to engage with young people in schools and colleges.Key Tasks and Responsibilities: To contact employers who have already agreed to be a placement host, to arrange a visit to assess the risks and controls in place to ensure the safety of students prior to them undertaking a work experience placement or other educational activity.To advise employers on the guidance provided for them concerning health and safety, child protection and data protection. To agree with employers the types of placement opportunities or activities and learning outcomes which they can offer to students to ensure student have a meaningful and safe experience, and assess the risks and controls in place.To look for opportunities to build the number of work placements which an employer can offer.To create and maintain successful professional relationships with employers with the purpose of growing the number of work placement and Apprenticeship opportunities available.To offer other services to employers which LEBC could provide; explaining our services enabling each employer to get involved in activities to support their corporate social responsibility or staff development; offering a training service to employers concerning basic health and safety awareness.To complete the on-line pro forma which records the role descriptor and risks and controls in place to a high level of accuracy and detail.To meet employer visit targets, which will be agreed with the senior assessor.To encourage employers to complete evaluation forms, so that we receive feedback on our service.To be actively involved in team meetings and to contribute ideas and suggestions for improvements and new developments. The post holder will be home based but should be willing to travel extensively to schools and other sites across Leicestershire and Northamptonshire. On occasion there may be a requirement to attend meetings and training further afield in the East Midlands. Expenses will be paid in accordance with LEBC guidelines.The nature of the work may occasionally involve the postholder carrying duties outside of normal working hours. Overtime working is paid as time off in lieu.The postholder may be required to attend, from time to time, training courses, conferences, seminars or other meetings as required by his/her own training needs and the needs of the company.LEBC is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Background checks and an Enhanced DBS will be required for this role.LEBC Values: LEBC Culture: Adding value for allRespect and valueContinual InnovationEvidence based practiceDoing business efficiently - Continuing to innovateResponding to challenge and supporting each otherNurturing talent and recognising achievementChanging to growListening to our customersTaking pride in what we do Benefits: Salary £27,000 to £29,500 per annum, based on qualifications and experience and pro rata to working hours.Full time 37.5 hours a week. Mon to Fri. between 8:30am and 5pm. Requests for Term Time only and Part Time considered.Time off in Lieu flexible working systemWork from Home (with daily travel to local companies)Company Pension Scheme 10% contribution25 days Holiday plus 8 bank public holidays How to Apply:Please apply with an up-to-date CV and covering letter using the link provided. ....Read more...
Performance and Data Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA’s Corporate Services team deals with BCWA’s central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services. Job Role Job Title: Performance and data officerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £26,801.8632 – £32,033.48 dependent on experience/qualificationsClosing date: 25 November 2025All interviews will be held via Microsoft Teams Is this you? This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change. The Role: As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Performance and Data Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA’s Corporate Services team deals with BCWA’s central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services. Job Role Job Title: Performance and data officerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £26,801.8632 – £32,033.48 dependent on experience/qualificationsClosing date: 25 November 2025All interviews will be held via Microsoft Teams Is this you? This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change. The Role: As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Apprentice Receptionist / Administrator – Paediatric Day Unit
Key duties and responsibilities: During the apprenticeship contract the post-holder will be provided with training and development to achieve the duties below: To deliver and maintain a professional administration / clerical / data and reception service to patients, relatives, colleagues and Trust staff Modify and adapt communication methods to a range of situations using appropriate verbal or written communication skills effectively Welcome and treat everyone (patients, relatives, colleagues and Trust staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance Use decision making skills to prioritise your workload using standard operating manuals and processes Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met and all appointments are within the Government and Trust target times Responsible for collating and ensuring patient pathways are monitored correctly and accurately Ensure working environment is safe and of a professional appearance, taking appropriate action to report any problems, organise repairs/collection of waste and maintain efficient and effective use of resources Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery and transformation Tasks Include: Welcoming children and their families on arrival at the clinic, and check and update patient details as required and in line with Medical Records Policy and Trust guidelines Dealing with all telephone enquiries internal and external in a calm, professional, courteous and timely manner redirecting calls as appropriate Registering referrals and updating information into EPIC Assisting in the management of bookings and using own judgement as to when to escalate Monitor, track and validate patient pathways accurately using all hospitals systems notes and communications with consultants Participate in staff meetings and training initiatives, being responsible for own personal development Follow a general schedule of work to meet daily deadlines Input information on Trust systems (i.e. EPIC, eRS) Carry out other administrative duties as required Training: Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification You will study a Customer Service Practitioner Level 2 qualification over 18-months You will receive a minimum of 6 hours per week during your work time completing ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work, or you may study from home (at manager’s discretion) Additional training will be given in the workplace Training Outcome:Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment. You will be supported by a dedicated apprenticeship team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday, normal office hours, times to be discussed and agreed (i.e. 8am to 4pm/8.30am to 4.30pm/9am to 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm,Positive work ethic,Keen to learn,Motivated,Flexible,Understand confidentiality,Punctual ....Read more...
Warehouse Shift Manager - NIGHTS
Job Title: Warehouse Shift Manager (NIGHTS) Location: Waltham Abbey Reports to: Operations Manager / Site Manager Job Type: Full-time, Sunday to Thursday 20.30 – 06:00 – 42.5 hrs per week (1 hour Lunch) Salary: Up to £40,000 per annum, depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Job Overview: To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed within company guidelines. To lead the team to complete full and timely pick, pack and dispatch functions in-line with the company KPI’S. Structure: This role will report directly to the Warehouse Manager. The Ideal Person: Strong leadership skills with the ability to motivate and manage staff effectivelyExcellent communication and problem-solving abilitiesA hands-on approach with a keen eye for detail and high standards for quality and performanceGood knowledge of health & safety practices and the ability to enforce them consistentlyExperience managing KPIs, shift planning, and incident reportingThe ability to remain calm and professional under pressureFlexibility and reliability, with a strong work ethic and commitment to operational excellence. Key activities and responsibilities: Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityIdentify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF,damages, etc)To complete regular stock counts/PI’s accurately and within the financial boundariesAd-hoc projects as required such as moving stock, development of warehouse spaceBe responsible for the daily line management of the Warehouse teamLead teams responsible for picking, packing, loading & despatching of vehiclesStaff training and developmentDevelop and monitor KPI’s to exceed targets and drive ownership within the teamEnsure appropriate daily operational provision is in place for the Warehouse team to meet the needs of the business – including managing leave requests and sickness absenceSuccessfully manage the daily performance and conduct of the Warehouse team in line with the business’ internal proceduresTo conduct Daily Briefs to staff to communicate daily and future tasks.Flexibility around working hours – able to change shifts at short notice to facilitate holidays/sickness cover.To provide weekly KPI reports to Warehouse Manager on Staff Performance, Health & Safety, and projects being undertaken.To ensure the highest standards are kept amongst the workplace including internal/external cleaning of the site and rotation of stock Experience and education: Good competency in Excel, Word and WMS systemsGood knowledge of health and safety legislationHolding a current forklift licence is desirable (counter balance/flexi,bendi)Minimum of 5 years’ experience working in high service level warehouseAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffProven success in improving warehouse systems and processesExperience of working in high pressured environment handling high number of ordersProven high customer service focus Health & safety: To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010). If you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
Warehouse Shift Manager
Job Title: Warehouse Shift Manager (NIGHTS) Location: Waltham Abbey Reports to: Operations Manager / Site Manager Job Type: Full-time, Sunday to Thursday 20.30 – 06:00 – 42.5 hrs per week (1 hour Lunch) Salary: Up to £40,000 per annum, depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Job Overview: To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed within company guidelines. To lead the team to complete full and timely pick, pack and dispatch functions in-line with the company KPI’S. Structure: This role will report directly to the Warehouse Manager. The Ideal Person: Strong leadership skills with the ability to motivate and manage staff effectivelyExcellent communication and problem-solving abilitiesA hands-on approach with a keen eye for detail and high standards for quality and performanceGood knowledge of health & safety practices and the ability to enforce them consistentlyExperience managing KPIs, shift planning, and incident reportingThe ability to remain calm and professional under pressureFlexibility and reliability, with a strong work ethic and commitment to operational excellence. Key activities and responsibilities: Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityIdentify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF,damages, etc)To complete regular stock counts/PI’s accurately and within the financial boundariesAd-hoc projects as required such as moving stock, development of warehouse spaceBe responsible for the daily line management of the Warehouse teamLead teams responsible for picking, packing, loading & despatching of vehiclesStaff training and developmentDevelop and monitor KPI’s to exceed targets and drive ownership within the teamEnsure appropriate daily operational provision is in place for the Warehouse team to meet the needs of the business – including managing leave requests and sickness absenceSuccessfully manage the daily performance and conduct of the Warehouse team in line with the business’ internal proceduresTo conduct Daily Briefs to staff to communicate daily and future tasks.Flexibility around working hours – able to change shifts at short notice to facilitate holidays/sickness cover.To provide weekly KPI reports to Warehouse Manager on Staff Performance, Health & Safety, and projects being undertaken.To ensure the highest standards are kept amongst the workplace including internal/external cleaning of the site and rotation of stock Experience and education: Good competency in Excel, Word and WMS systemsGood knowledge of health and safety legislationHolding a current forklift licence is desirable (counter balance/flexi,bendi)Minimum of 5 years’ experience working in high service level warehouseAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffProven success in improving warehouse systems and processesExperience of working in high pressured environment handling high number of ordersProven high customer service focus Health & safety: To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010). If you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
ASK MARC Manager
Male Abuse Referral Centre - Ask MARC Males over 16 years’ experience interpersonal violence and abuse too. Their experiences could include;• experiences of domestic abuse within current or former relationships• experiences of rape and sexual assault and violence• stalking and harassment • historical childhood abuse• sexual exploitation Many men will not tell anyone or feel that services will not listen or take them seriously. This service will listen, will support and will care. According to the Crime Survey for England and Wales (CSEW) year ending March 2020: • An estimated 3.6% of men (757,000) experienced domestic abuse• Adults who were separated or divorced were more likely to experience domestic abuse The team: Ask MARC (Male Abuse Referral Centre) has been established for 5 years, offering clear referral pathway and dedicated specialist support to male victims of interpersonal abuse living in the Black Country; this includes intimate partner and familial abuse, current, historic and childhood sexual violence, stalking, honour-based abuse and forced marriage. The service will raise awareness of the dynamics of abuse against men and respond to identified barriers that stop men from getting help. Ask MARC will work in partnership with key agencies to assess risk and provide tailored support plans for clients. We hope to expand this service over the next few years to cover the West Midlands tendering and contracts permitting. Job Role Job Title: ASK MARC Manager Position available: 1 full-time position (37.5 hours), available to male and female applicantsLocation: West Bromwich base but will cover the Black Country areaSalary: £34,946 - £39,863 (dependent on qualifications and experience)Closing date: 28 November 2025 Is this you? This is an exciting opportunity for a skilled manager with experience of supporting vulnerable people within a quality assessment framework who can lead a team of advocates and work with the executive team to further develop the service. We know that many men will not tell anyone or feel that services will not listen or take them seriously. We believe that all victims should get the help and support they need. We are looking for a creative, ambitious and flexible candidate who can lead with the promotion and growth of this exciting and dynamic new service. The Role: You will be responsible for ensuring that the service is promoted and delivered to a high standard in accordance with Lime Culture and Respect standards, offering evidence-based interventions. The service works within safeguarding processes including Multi-Agency Risk Assessment Conferences (MARAC), Domestic Abuse Related Death reviews, Serious Case reviews and other frameworks. This service is a part of Black Country Women’s Aid. This position is funded by BCWA, the Office of the Police Crime Commissioner and the Ministry of Justice If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
ASK MARC Manager
Male Abuse Referral Centre - Ask MARC Males over 16 years’ experience interpersonal violence and abuse too. Their experiences could include;• experiences of domestic abuse within current or former relationships• experiences of rape and sexual assault and violence• stalking and harassment • historical childhood abuse• sexual exploitation Many men will not tell anyone or feel that services will not listen or take them seriously. This service will listen, will support and will care. According to the Crime Survey for England and Wales (CSEW) year ending March 2020: • An estimated 3.6% of men (757,000) experienced domestic abuse• Adults who were separated or divorced were more likely to experience domestic abuse The team: Ask MARC (Male Abuse Referral Centre) has been established for 5 years, offering clear referral pathway and dedicated specialist support to male victims of interpersonal abuse living in the Black Country; this includes intimate partner and familial abuse, current, historic and childhood sexual violence, stalking, honour-based abuse and forced marriage. The service will raise awareness of the dynamics of abuse against men and respond to identified barriers that stop men from getting help. Ask MARC will work in partnership with key agencies to assess risk and provide tailored support plans for clients. We hope to expand this service over the next few years to cover the West Midlands tendering and contracts permitting. Job Role Job Title: ASK MARC Manager Position available: 1 full-time position (37.5 hours), available to male and female applicantsLocation: West Bromwich base but will cover the Black Country areaSalary: £34,946 - £39,863 (dependent on qualifications and experience)Closing date: 28 November 2025 Is this you? This is an exciting opportunity for a skilled manager with experience of supporting vulnerable people within a quality assessment framework who can lead a team of advocates and work with the executive team to further develop the service. We know that many men will not tell anyone or feel that services will not listen or take them seriously. We believe that all victims should get the help and support they need. We are looking for a creative, ambitious and flexible candidate who can lead with the promotion and growth of this exciting and dynamic new service. The Role: You will be responsible for ensuring that the service is promoted and delivered to a high standard in accordance with Lime Culture and Respect standards, offering evidence-based interventions. The service works within safeguarding processes including Multi-Agency Risk Assessment Conferences (MARAC), Domestic Abuse Related Death reviews, Serious Case reviews and other frameworks. This service is a part of Black Country Women’s Aid. This position is funded by BCWA, the Office of the Police Crime Commissioner and the Ministry of Justice If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...