The post holder is responsible to their line manager and to the Phase Leader for their duties, responsibilities, and tasks
The post holder will adhere to the school’s values and vision, abiding by the agreed policies and procedures to ensure provision is of the highest quality
The post holder undertakes support for the teachers of the children within the school and the associated pastoral and administrative duties in respect of those pupils, as well as the general responsibilities in the school as agreed with the Headteacher
The post holder will interact on a professional level with all colleagues and establish and maintain good working relationships which will promote the development and effective delivery of the school curriculum and maximise children’s achievement
The post holder will be responsible for the pastoral care and safeguarding of the children within their session, class or groups, ensuring that children’s safety, well-being and welfare are at the forefront of all they do
To implement agreed work programmes with individual pupils / groups and support teaching staff in the development and education of pupils, including the provision of detailed and specialist skills / knowledge in particular areas
To assist the teacher in the whole planning, teaching, and assessment cycle
To supervise and lead groups of children (including during lunchtime)
To implement all policies and practices in line with the ethos of the school
Through reflective practice, support a creative, inclusive curriculum which values learning through and smaller group working practices
To support excellent progress for children across all areas of development through effective participation in observation, assessment and planning
To help create a stimulating environment which supports learning
Training:Level 3 Teaching Assistant apprenticeship qualification:
During this teaching assistant apprenticeship (Level 3) you will promote self-belief, social inclusion and high self-esteem, which will play an integral part in pupils’ well-being.
You will become an essential part in the learning environment for the classroom teacher and pupils. Working to ensure pupils thrive in a positive, nurturing and safe environment. It is an active role supporting the learner to access the curriculum and expand their knowledge.
TAs play a crucial role in supporting teachers and pupils. Your work can have a significant impact on the children's learning experiences, helping them to succeed academically and personally.
Milestone 1. Keeping children safe in Education - (KCSIE Policy, child protection, safeguarding awareness, serious case reviews, health, safety and wellbeing legislation)
Milestone 2. Professional Standards and Personal Accountability - (Relationships and Role Modelling, CPD and Personal development)
Milestone 3. Child Development and Behaviours - (Child Development Practitioners, stages of development, Behaviour Management)
Milestone 4. Curriculum and Technology - (School ICT Systems, using technology, National Curriculum key Stages)
Milestone 5. Learning and Assessment Strategies - (Assessment procedures, feedback techniques, SEND Strategies and partnership working)
Milestone 6. Prep for End Point Assessment
Training Outcome:Possible full-time employment upon completion of the apprenticeship.Employer Description:We are a co-educational, all-inclusive Primary Academy dedicated to transforming the lives of those within the community we serve. We have had an exciting journey to date. We are proud to walk through our halls and smile at our children and staff. It is within these walls that we see and will continue to see our young minds flourish and develop a life-long love for learning that we hope to instill in future cohorts to come. We are at the heart of an amazing community. A few minutes ride on the train into the centre of London.Working Hours :Monday - Friday, between 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer Service Administrator Reports to: Assistant Ops ManagerBased at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hourFiixed term initially until 31/01/2027Full-time, 40 hours - 8:30am-17:00pm Mon-FridayJob purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Responsibilities:
Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer systemInputting and retrieving data from the in-house computer systemProvide product information by answering questions and helping, where possibleTelephone engineers out in field to pass on relevant information about emergency repairs in a timely manner.Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requestsProblem solving by clarifying issues, researching and exploring answers and alternative solutionsEscalating unresolved problemsActively responsible for building teamwork and working together as a teamAdhering to Equal Opportunities and Dignity at Work as per the company policyAny other duties relating to the role as requested by your line manager or the Company.
Skills and Qualifications:
Minimum 2 years proven experience of call handlingMinimum 2 years proven experience of data entryAccuracy at record keepingI.T. skills
Additional skills/ experience
Strong personable natureTeam playerExperience of working in a pressurised call centre environmentMulti-taskingCustomer focusedSelf-motivatorProblem solving skillsGood telephony skillsDependability.
Confidentiality:While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
An exciting opportunity has arisen for an Electronics Test Development Engineer based in Fareham to join this global leader in advanced gas sensors supporting a wide range of industries.
Due to continued growth our client is looking for an experienced Electronic Test Development Engineer to join its multi disciplined engineering team and play a key role in the design, development, support and continuous improvement of electronic systems used within advanced gas sensor manufacturing and automated test environments.
Reporting to the Engineering Manager, you will support the development, commissioning, maintenance and improvement of electronic hardware used in Automated Test Equipment, automation projects and manufacturing systems. You will work closely with R&D, Production, Quality, suppliers and customers to deliver robust engineering solutions that support both operational performance and product innovation.
Key skills & experience required for Electronic Test Development Engineer:
Experienced Electronics Engineer, with sufficient knowledge of mixed signal test & repair
Ability to design PCB / test boards independently
Electronics fault finding and repair on test equipment
Knowledge of LabVIEW / NI would be an advantage
Qualified in HNC/HND or equivalent in a related discipline
British citizen / passport holder applicants ONLY. The role is required to be onsite 5 days a week. Monday to Thursday, 8:30am to 5:00pm, and Friday, 9:00am to 3:00pm.
If you are an experienced Electronics Test Development Engineer who enjoys solving technical challenges, improving manufacturing capability and contributing to innovative sensor technology, this is a fantastic opportunity to join a growing business with global backing and ambitious plans for the future.....Read more...
AA Euro Group is currently seeking an experienced Sub Agent on behalf of a client delivering large scale infrastructure works across the Birmingham area.
Option to work on either PAYE or LTDAccommodation can be providedLong term project
Key Accountabilities:
Lead the preparation and planning for the delivery of the works, including resources, logistics, access, and construction readiness documentation.Manage, coordinate, and supervise the day-to-day site activities from construction through to close out and ensure the works are performed to the contract requirements.Manage, supervise, train and mentor the site team members to maintain high levels of operational control and support their professional development.Oversee the site supervision including subcontractors’ performance and make sure alignment with project objectives and milestonesManage the internal and external interfaces with regards to the execution of the works, ensuring effective communication and coordinationAdvise and assist the commercial team in the preparation of all necessary contractual notices and instructions (under NEC contract)Review, approve and manage the correct implementation of Method Statements Risk Assessments, and undertake periodic reviews.Prepare Temporary Works Design Briefs and Coordinate Temporary Works on site
Essential Experience:
Engineering Degree holder, or similar equivalent, with multi-disciplinary breadthProven experience in managing subcontractors and working with a major contractorExcellent team player and team leader, reporting progress to the Project Manager / Construction ManagerHighly organised with good management and coordination skillsStrong on technical details and with good communication skillsWorking knowledge of CDM 2015 Regulations and current legislation and standards associated with all engineering aspectsEssential SMSTS minimum qualified. Temporary Works Coordinator desired
Applicants must have the right to work in the UK to be considered. INDUK....Read more...
Name of role holder: Executive Driver & Commercial Support RepresentativeReport to: Chief Commercial OfficerDepartment: SalesDivision: Trade SalesBased: Lordswood and CapstoneSalary: £35k-£40k +++Purpose of role:To provide professional, safe, and reliable transportation for the Chief Commercial Officer (CCO), ensuring efficient travel throughout the UK while maintaining the highest standards of discretion, confidentiality, and professionalism. When not engaged in driving duties, the role will support the Senior Commercial Team in the coordination and delivery of key sales activities. Responsibilities will include customer relationship management (CRM) administration, sales reporting, customer contact planning, account analysis, territory planning, meeting preparation, and supporting commercial projects. The role will also provide assistance during customer visits and meetings, gaining exposure to key account management and business development activities. This position is designed as a development opportunity for an individual with some sales, customer service, account management, or business development experience who wishes to build a long-term career in commercial sales. Through structured development, customer exposure, and mentoring from the Commercial Leadership Team, the successful candidate will be expected to progress towards an Area Sales Manager position as their experience and capability develop.Executive Driver DutiesProvide safe, professional and punctual transportation for the Chief Commercial Officer throughout the UK.Plan routes efficiently, considering traffic, weather and scheduling requirements.Maintain flexibility to support early morning starts, late finishes and occasional overnight stays.Ensure the executive vehicle is maintained to the highest standards of cleanliness, roadworthiness and presentation.Conduct routine vehicle inspections and coordinate servicing, MOTs and repairs.Manage travel itineraries and support the coordination of appointments and meetings where required.Assist with transportation of documents, materials and equipment needed for business meetings.Represent the company professionally when interacting with customers, suppliers and stakeholders.Commercial & Sales DutiesSupport the Senior Sales Team with CRM data management, customer records, opportunity tracking, and pipeline reporting.Assist in the preparation of sales forecasts, territory plans, customer reviews, and business reports.Coordinate customer appointments, visits, and follow-up activities.Prepare meeting packs, presentations, and commercial documentation.Support key account management activities and maintain regular contact with customers.Conduct market and competitor research to identify commercial opportunities.Assist with lead generation and prospect identification activities.Attend customer visits and meetings alongside senior sales colleagues to gain commercial experience.Maintain accurate records within company CRM systems.Support sales campaigns, product launches, and commercial initiatives.Confidentiality & Professional ConductMaintain absolute discretion regarding all business information, discussions, customer data and commercially sensitive matters.Handle confidential documents and information securely at all times.Demonstrate professional judgement and integrity when exposed to strategic, financial and organisational information.Act as a trusted representative of the Chief Commercial Officer and the wider business.Knowledge, Skills & ExperienceEssentialSupport the Senior Sales Team with CRM data management, customer records, opportunity tracking, and pipeline reporting.Assist in the preparation of sales forecasts, territory plans, customer reviews, and business reports.Coordinate customer appointments, visits, and follow-up activities.Prepare meeting packs, presentations, and commercial documentation.Support key account management activities and maintain regular contact with customers.Conduct market and competitor research to identify commercial opportunities.Assist with lead generation and prospect identification activities.Attend customer visits and meetings alongside senior sales colleagues to gain commercial experience.Maintain accurate records within company CRM systems.Support sales campaigns, product launches, and commercial initiatives. Personal AttributesExperience using CRM systems.Experience within construction, manufacturing, engineering, industrial, or distribution sectors.Knowledge of sales processes and customer account management.Experience supporting senior managers or directors.The ability to remain calm and professional under pressure.....Read more...
An exciting new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for an excellent home care service based in the Birmingham, West Midlands area. You will be working for a leading home care service in the UK
You will support the Registered Manager and other managers with operational leadership, quality assurance and regulatory compliance. The post holder will learn and progressively take ownership of management responsibilities while remaining visible, approachable and responsive to service users, families and colleagues
As the Deputy Manager your key responsibilities include:
Support the Registered Manager with the safe, effective and efficient day-to-day running of domiciliary care services across the West Midlands
Help coordinate operational priorities, respond to emerging issues and ensure actions are followed through promptly
Monitor the quality and consistency of care delivery across boroughs through audits, observations, spot checks, service-user feedback and review of performance information
Support assessments, care planning and reviews, ensuring records are accurate, person-centred, outcome-focused and updated when needs change
Promote compliance with CQC fundamental standards, company policies, contractual requirements, safeguarding procedures and relevant legislation
Support the management of incidents, accidents, complaints, safeguarding concerns and medication issues, ensuring timely reporting, investigation, learning and action
Provide day-to-day leadership, coaching and guidance to care coordinators, team leaders, and senior carers and care staff
Assist with supervisions, appraisals, performance management, team meetings and staff development, escalating concerns appropriately
The following skills and experience would be preferred and beneficial for the role:
Recent experience in domiciliary care as a care team leader, senior care coordinator or in a comparable senior operational role
A good understanding of person-centred care, safeguarding, medication practice, risk management and quality assurance
The confidence to make sound decisions, manage competing priorities and remain calm when responding to operational challenges.
Strong communication and relationship-building skills, with a professional and compassionate approach
The ability to coach colleagues, address performance concerns constructively and promote accountability
Good digital and written skills, with the ability to maintain clear, accurate and confidential records.
A commitment to Caring Care’s values and to delivering safe, high-quality support
The successful Deputy Manager will receive a salary of £15,000 - £20,000 per annum. This is a fantastic permanent role working part time hours 20-22 hours per week. In return for your hard work and commitment you will receive the following generous benefits:
Career progression and qualifications
Regular training and development opportunities
28 days paid annual leave + bank holidays
Annual pay review
Benefits portal
10% care discount
Refer a friend
Reference ID: 7430
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for an excellent home care service based in the Birmingham, West Midlands area. You will be working for a leading home care service in the UK
You will support the Registered Manager and other managers with operational leadership, quality assurance and regulatory compliance. The post holder will learn and progressively take ownership of management responsibilities while remaining visible, approachable and responsive to service users, families and colleagues
As the Deputy Manager your key responsibilities include:
Support the Registered Manager with the safe, effective and efficient day-to-day running of domiciliary care services across the West Midlands
Help coordinate operational priorities, respond to emerging issues and ensure actions are followed through promptly
Monitor the quality and consistency of care delivery across boroughs through audits, observations, spot checks, service-user feedback and review of performance information
Support assessments, care planning and reviews, ensuring records are accurate, person-centred, outcome-focused and updated when needs change
Promote compliance with CQC fundamental standards, company policies, contractual requirements, safeguarding procedures and relevant legislation
Support the management of incidents, accidents, complaints, safeguarding concerns and medication issues, ensuring timely reporting, investigation, learning and action
Provide day-to-day leadership, coaching and guidance to care coordinators, team leaders, and senior carers and care staff
Assist with supervisions, appraisals, performance management, team meetings and staff development, escalating concerns appropriately
The following skills and experience would be preferred and beneficial for the role:
Recent experience in domiciliary care as a care team leader, senior care coordinator or in a comparable senior operational role
A good understanding of person-centred care, safeguarding, medication practice, risk management and quality assurance
The confidence to make sound decisions, manage competing priorities and remain calm when responding to operational challenges.
Strong communication and relationship-building skills, with a professional and compassionate approach
The ability to coach colleagues, address performance concerns constructively and promote accountability
Good digital and written skills, with the ability to maintain clear, accurate and confidential records.
A commitment to Caring Care’s values and to delivering safe, high-quality support
The successful Deputy Manager will receive a salary of £15,000 - £20,000 per annum. This is a fantastic permanent role working part time hours 20-22 hours per week. In return for your hard work and commitment you will receive the following generous benefits:
Career progression and qualifications
Regular training and development opportunities
28 days paid annual leave + bank holidays
Annual pay review
Benefits portal
10% care discount
Refer a friend
Reference ID: 7430
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for an excellent home care service based in the Birmingham, West Midlands area. You will be working for a leading home care service in the UK
You will support the Registered Manager and other managers with operational leadership, quality assurance and regulatory compliance. The post holder will learn and progressively take ownership of management responsibilities while remaining visible, approachable and responsive to service users, families and colleagues
As the Deputy Manager your key responsibilities include:
Support the Registered Manager with the safe, effective and efficient day-to-day running of domiciliary care services across the West Midlands
Help coordinate operational priorities, respond to emerging issues and ensure actions are followed through promptly
Monitor the quality and consistency of care delivery across boroughs through audits, observations, spot checks, service-user feedback and review of performance information
Support assessments, care planning and reviews, ensuring records are accurate, person-centred, outcome-focused and updated when needs change
Promote compliance with CQC fundamental standards, company policies, contractual requirements, safeguarding procedures and relevant legislation
Support the management of incidents, accidents, complaints, safeguarding concerns and medication issues, ensuring timely reporting, investigation, learning and action
Provide day-to-day leadership, coaching and guidance to care coordinators, team leaders, and senior carers and care staff
Assist with supervisions, appraisals, performance management, team meetings and staff development, escalating concerns appropriately
The following skills and experience would be preferred and beneficial for the role:
Recent experience in domiciliary care as a care team leader, senior care coordinator or in a comparable senior operational role
A good understanding of person-centred care, safeguarding, medication practice, risk management and quality assurance
The confidence to make sound decisions, manage competing priorities and remain calm when responding to operational challenges.
Strong communication and relationship-building skills, with a professional and compassionate approach
The ability to coach colleagues, address performance concerns constructively and promote accountability
Good digital and written skills, with the ability to maintain clear, accurate and confidential records.
A commitment to Caring Care’s values and to delivering safe, high-quality support
The successful Deputy Manager will receive a salary of £15,000 - £20,000 per annum. This is a fantastic permanent role working part time hours 20-22 hours per week. In return for your hard work and commitment you will receive the following generous benefits:
Career progression and qualifications
Regular training and development opportunities
28 days paid annual leave + bank holidays
Annual pay review
Benefits portal
10% care discount
Refer a friend
Reference ID: 7430
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Field Service Engineer Reports to: Warehouse ManagerBased at: Surrey Wheelchair Service – Sheerwater, Woking - Surrey, GU21 2NQField Service Engineer:We are currently looking for Field Service Engineers to join the team within our Surrey Wheelchair Service. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitatesUse of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Interested in this Bench Engineer/Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Quality and Impact ManagerLocation: Norwich, with Norfolk-wide travel Hours: 37 per week (subject to Four Day Week scheme following 6 months in post) Salary: £30,000 pa Leave: 25 days p.a. + bank holidays Application Deadline: Monday 28th September 2026 Reports to: Funding and Development ManagerAbout the RoleAs Quality and Impact Manager, you will strengthen project management, quality, data and impact systems across Future Projects, helping teams deliver effective, sustainable services that respond to local need.Working with Department Heads and service and project leads, you will support services and time-limited projects through planning, mobilisation, delivery, review, transition and closure. You will provide practical support and constructive challenge, while overseeing progress, risk, compliance, impact and effective use of resources.You will lead CRM, monitoring, evaluation and reporting arrangements and act as the organisation's Data Protection Lead, using evidence and insight to drive continuous improvement.Key Responsibilities
Support service and project planning, mobilisation, sustainability, transition and closure.Develop and maintain proportionate quality assurance, project management and improvement systems.Monitor KPIs, outputs, outcomes, milestones and deliverables, identifying risks and performance issues early.Provide planning support, problem-solving, coaching and constructive challenge to improve performance.Coordinate funding and contract monitoring and reporting, including deadlines, evidence and submissions.Work with Finance and accountable leads to monitor budgets, forecasts and funding conditions.Lead CRM, data collection, monitoring, evaluation and impact arrangements, improving data quality and consistency.Analyse data, feedback and evidence to identify trends, demonstrate impact and inform service improvement.Act as Data Protection Lead, overseeing policies, records, training, audits and data-protection issues.Support funding bids, service development and organisational planning through evidence, evaluation and sector insight.Build organisational capability through guidance, coaching, tools and shared learning, and represent Future Projects with funders, commissioners, partners and other stakeholders.
About You
Strong experience in quality, improvement and project management.Experience supporting services, projects or programmes through planning, mobilisation, risk management, review and closure.Highly organised, with the ability to manage competing priorities, deadlines and reporting requirements.Experience in quality assurance, performance management and continuous improvement.Confident analysing quantitative and qualitative data to understand performance, outcomes, impact and risk.Experience using CRM, case-management or reporting systems, with a focus on data quality.Understanding of funded or contracted services, including monitoring, reporting and budget management.Strong communication skills and experience working with colleagues, funders and senior leaders.Able to produce clear reports and provide effective coaching and constructive challenge.Good working knowledge of UK data-protection requirements and confidence acting as Data Protection Lead.Proactive, solution-focused and resilient, with sound judgement and commitment to Future Projects' mission.
About Future ProjectsFuture Projects is a Norwich-based charity helping people build stronger, safer and more hopeful futures through practical support and opportunities across food and essentials, community support, health and wellbeing, employment, education, learning and skills, and community connection.Founded in 2000, we work with communities to understand their needs and ambitions. Our services are delivered through Future Support, Future Education and Future Radio.We are a Living Wage and Disability Confident employer committed to equity, diversity, inclusion and belonging.Additional Information
No routine line-management responsibilities.Office and service-site working, with occasional travel across Norfolk.Induction and training provided, including Health & Safety and Safeguarding.Appointment subject to satisfactory pre-employment checks, including right to work, references, qualification/experience verification and any appropriate DBS check.Future Projects is committed to safeguarding children and at-risk adults.We are an equal opportunities, Living Wage and Disability Confident employer.
We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours while receiving 100% pay. The role holder will be eligible to opt into this scheme following successful completion of probation and a six-month review.....Read more...
The Independent Mental Health Advocate (IMHA) plays a vital role in ensuring that individuals subject to the Mental Health Act have access to independent advocacy support, enabling them to understand their rights, express their views and participate in decisions affecting their care and treatment.This role could be suitable for candidates with previous experience as a Support Worker, Mental Health Support Worker, Care Coordinator, Key Worker, Healthcare Assistant, Recovery Worker, Social Care Worker, Advocacy Worker, Learning Disability Support Worker or similar. What we offer:
A positive, friendly and supportive working environment.Salary of £30,303 per annum for unqualified candidates, with salary progression upon achieving the IMHA qualification.25 days' holiday, plus bank holidays.Additional leave entitlement after 5 years' serviceCompany pension.Additional day off for your birthday.Buy additional annual leave scheme.Training & development opportunities, including support to achieve the IMHA qualification if required.
The opportunity to make meaningful difference to the lives of vulnerable people within the local community.All of our team members are expected to:
Communicate clearly and professionally in all interactionsUphold Stockport Advocacy's values, policies, procedures and the Advocacy Charter and Code of Practice for Advocates.Demonstrate integrity and honestyActively participate in supervision, training and team meetingsTake responsibility for continuing professional development and keep up to date with legalisation and advocacy practice.
You will also:
Understand the Mental Capacity Act and its application in practice.Be able to manage a varied and complex caseload effectively.Demonstrate excellent communication, negotiation and interpersonal skills.Have a good understanding of the principles and purpose of advocacy.Strong IT skills, including Microsoft Office and CRM systemsHold a full UK driving licence
The post-holder will provide confidential, person-centred advocacy to individuals experiencing mental health challenges and will support people to have their voices heard within health and social care systems. Working across hospital wards, care settings, supported living environments and within the community, the role involves promoting rights, choice and independence while ensuring that people are empowered to participate fully in decisions affecting their lives.The successful candidate will work closely with healthcare professionals, social care practitioners, families and carers while maintaining the independence and impartiality that is fundamental to effective advocacy.Core duties:
Provide confidential one-to-one Independent Mental Health Advocacy, supporting individuals to understand their rights, express their views, wishes and feelings, and participate in decisions about their care and treatment.Promote and encourage self-advocacy wherever possible, empowering individuals to have their voices heard within health and social care systems.Deliver advocacy support to people with a range of needs, including mental health conditions, learning disabilities, autism, physical or sensory impairments, acquired brain injuries and dementia.Work across a variety of settings, including hospitals, care homes, supported living services and community environments.Manage and prioritise an individual caseload, ensuring support is delivered effectively, professionally and within required timescales.Undertake both instructed and non-instructed advocacy, including supporting individuals who may lack capacity to communicate their wishes.Liaise, communicate and negotiate effectively with health and social care professionals, service providers, families, carers and partner agencies.Attend and support individuals at meetings and hearings, including Mental Health Tribunals, Hospital Managers' Hearings, safeguarding meetings, care planning reviews and other relevant forums.Respond to enquiries and referrals, provide information and guidance, and signpost individuals to appropriate services where advocacy support cannot be provided.Maintain accurate, confidential and up-to-date records, identify and report safeguarding concerns, and ensure compliance with legislation, professional standards and organisational policies.Contribute to the ongoing development of Stockport Advocacy through participation in supervision
Other key requirements for the role:Essential
Understanding of the principles and role of advocacy.Understanding of the Mental Capacity Act.Experience working within health, social care or a related support environment.Excellent communication, listening and negotiation skills.Ability to manage a complex and varied caseload effectively.Ability to maintain accurate, confidential and accessible records.Understanding of safeguarding responsibilities and reporting requirements.Ability to work independently, use initiative and make sound decisions.Commitment to ethical practice and the values of independent advocacy.Full UK driving licence and access to a vehicle for work purposes.
Desirable
Certificate or Diploma in Independent Advocacy, including units required for IMHA practice.Previous training in the Mental Capacity Act.Previous training in Safeguarding Adults and Safeguarding Children.Previous training in Equality, Diversity and Inclusion.Qualifications in Health and Social Care.Training in Non-Instructed Advocacy.Training in Confidentiality and Data Protection.Experience of working within mental health services or supporting vulnerable adults.
For more informaton about this role and our client, please apply here. ....Read more...
Job Title: Warehouse Manager (NIGHTS) Location: Waltham Abbey Reports to: Operations Manager / Site Manager Job Type: Full-time, Sunday to Thursday 20.30 – 06:00 – 42.5 hrs per week (1 hour Lunch) // Sunday - Thursday Salary: Up to £45,000 per annum, depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Job Overview: To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed within company guidelines. To lead the team to complete full and timely pick, pack and dispatch functions in-line with the company KPI’S. Structure: This role will report directly to the Warehouse Manager. The Ideal Person: Strong leadership skills with the ability to motivate and manage staff effectivelyExcellent communication and problem-solving abilitiesA hands-on approach with a keen eye for detail and high standards for quality and performanceGood knowledge of health & safety practices and the ability to enforce them consistentlyExperience managing KPIs, shift planning, and incident reportingThe ability to remain calm and professional under pressureFlexibility and reliability, with a strong work ethic and commitment to operational excellence. Key activities and responsibilities: Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityIdentify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF,damages, etc)To complete regular stock counts/PI’s accurately and within the financial boundariesAd-hoc projects as required such as moving stock, development of warehouse spaceBe responsible for the daily line management of the Warehouse teamLead teams responsible for picking, packing, loading & despatching of vehiclesStaff training and developmentDevelop and monitor KPI’s to exceed targets and drive ownership within the teamEnsure appropriate daily operational provision is in place for the Warehouse team to meet the needs of the business – including managing leave requests and sickness absenceSuccessfully manage the daily performance and conduct of the Warehouse team in line with the business’ internal proceduresTo conduct Daily Briefs to staff to communicate daily and future tasks.Flexibility around working hours – able to change shifts at short notice to facilitate holidays/sickness cover.To provide weekly KPI reports to Warehouse Manager on Staff Performance, Health & Safety, and projects being undertaken.To ensure the highest standards are kept amongst the workplace including internal/external cleaning of the site and rotation of stock Experience and education: Good competency in Excel, Word and WMS systemsGood knowledge of health and safety legislationHolding a current forklift licence is desirable (counter balance/flexi,bendi)Minimum of 5 years’ experience working in high service level warehouseAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffProven success in improving warehouse systems and processesExperience of working in high pressured environment handling high number of ordersProven high customer service focus Health & safety: To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010). If you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
