Key Holder Jobs Found 28 Jobs, Page 1 of 2 Pages Sort by:
Workshop Operative
Workshop Operative Salary: £27,116 paLeamington Spa Service centreHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Leamington Spa depot to enable the Company to achieve the agreed contractual standard of service required. Serving the community and the NHS.Key Responsibilities: Labelling of stock –As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc.Purchase Orders –Assist in receiving in all stock via purchase orders both physically and electronically.Picking Orders – Responsible for picking stock for all orders. Responsible for labelling stocks with relevant order numbers and service usernames.Spec checking and pre delivery inspection - Of wheelchairs and relevant equipment.Repairs and minor refurbishment - Of wheelchairs and their accessories.Occasional deliver and collection of equipment - within the Warwickshire area. Qualifications: Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Good written and verbal communication skills.Basic computer skills for data inputting and diagnostic purposes.Full UK driving license. Training will be given.Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDLS ....Read more...
Workshop Operative
Workshop Operative Salary: £27,116 paBirmingham Service centreHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing training in the workshop decontaminating, reconditioning and repairing wheelchair equipment.Key Responsibilities: Decontaminating, reconditioning, repairing Powered & Manual wheelchairs to a high standard.Assisting with goods in, unpacking and checking delivered equipment.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies. Always wear your uniform and ensure it is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Able to move and handle loads and equipment safely.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes.Full UK driving license. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDLS ....Read more...
Pharmacy Administration and Data Entry Apprentice (The Royal Marsden NHS Foundation Trust)
Summary of the Role To support the Pharmacy Systems and Applications Manager in the management of data entry required for information purposes by the Trust as well as providing routine computer and systems support for the pharmacy. The work will include administrative duties and involves dealing with a variety of other hospital staff by telephone and in person. Training, appropriate to the needs of the job, will be given as well as the opportunity to undertake a level 3 qualification in Business Administration. The post holder will be expected to work accurately and conscientiously with attention to detail. The post holder should have good technical knowledge of computers, and these aspects of the job will be developed as far as the willingness to learn, and skills of the post holder allow. Key Duties & Responsibilities Under the guidance of the Pharmacy Systems and Applications Manager: To input, manipulate and present data as required by the Pharmacy Business Unit Senior staff. To provide first-line support for pharmacy staff with software, computer, printer or other technical device problems and queries. To assist the Pharmacy Stores and Systems Managers with the support and maintenance of the automated dispensing system (robot). To carry out the Aseptic Unit 3rd party partnership invoicing pathway process. To provide support and cover for standard medicines invoicing and purchasing. To generate weekly contract variance reports for medicines procured by the Trust. To produce end of month reports for the Finance department from Epic and submit external daily and month end reports including RxInfo, IQVIA and Pharmex drug usage and cost data. To undertake stock control of stationary sundries for the Pharmacy department in Sutton, including submitting requests to the Senior Pharmacy Administrator for order processing and receiving the deliveries. To carry out general filing and archiving including but not limited to new drug and supplier addition forms. To assist the Pharmacy Systems Manager and Technician with projects, technical upgrades and rollouts in pharmacy areas. To generate accurate minutes of Pharmacy Systems meetings for circulation both internal and external to the Trust. To provide assistance in the pharmacy stores area if required, including stock control, ward top ups and assistance with deliveries and distribution tasks. To carry out any other ad hoc duties related to support the pharmacy with administrative or data entry tasks as required. To participate in training and personal development as identified via the appraisal process. Training Outcome:Level 3 qualification in Business Administration and development opportunities.Employer Description:As one of the leading cancer centres in the world with a track record of developing new and better ways of diagnosing and treating cancer, The Royal Marsden contributes to improved outcomes for patients globally. Its primary aim is to deliver the best cancer treatment through world-leading research, operating a ‘bench to bedside’ strategy with our academic partner, The Institute of Cancer Research (ICR).Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Excel, Word & Outlook,Prioritisation skills,Managing workload efficiently,Interpersonal skills,Time management skills,Telephone communication,Well presented,Calm when under pressure,Adaptable to change,Reliable,Good attendance ....Read more...
Customer Service Administrator
Customer Service Administrator Salary: £12.27 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained. Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Driver Technician
Driver TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS ....Read more...
Field Service Technician
Field Service TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS ....Read more...
Apprentice Customer Service Adviser
The post holder will be expected to work both on their own initiative and as part of team in order to handle and respond to customer enquiries: To be trained to answer all enquiries in a timely, courteous, and professional manner, ensuring that customer needs are clearly understood, and those enquiries are followed through to conclusion, through the use of effective problem solving and interpersonal skills To use own initiative and problem-solving skills to deal with enquiries via a range of communication methods including face to face, telephone, email, live chat, webmail and letter To work as part of a team to handle difficult or sensitive issues and customer complaints effectively To communicate effectively with customers and take responsibility for keeping accurate and up to date records in accordance with appropriate standards, procedures and quality management systems of the service To learn and be familiar with and keep up to date with Council policies, procedures and appropriate legislation To take responsibility for their own personal development through attending and actively participating in appraisals, coaching sessions, training courses and supervision and monitoring their own performance to ensure personal targets are met To become fully conversant and utilise the available ICT systems to effectively deal with a wide range of customer enquiries The post holder will be expected to wear a uniform (where appropriate) which will be provided To undertake any other duties commensurate with the grade of the post Training: Customer Service Practitioner Level 2 Apprenticeship Standard Training will take place at the Council House and will be held monthly Training Outcome: On successful completion of the apprenticeship, you will have achieved a level 2 customer service qualification Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday to Friday, requirement for flexibility of working hours during the week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working ....Read more...
Bookkeeper / Office Manager
Bookkeeper / Office Manager Location: Bournemouth Salary: up to £35,000 per annum Hours: Monday Friday Were seeking a reliable and organised Bookkeeper / Office Manager to handle day-to-day financial tasks and ensure smooth office operations. The ideal candidate will have solid bookkeeping experience, strong administrative skills, and the ability to work independently in a fast-paced environment. Duties - Handle day-to-day financial tasks, including recording transactions and maintaining accurate accounts - Process supplier and customer payments, monitor outstanding balances, and support credit control activities - Manage payroll administration and ensure timely payments to staff - Reconcile bank accounts and monitor cash flow across multiple currencies - Prepare and submit VAT returns and assist with other statutory reporting as required - Produce monthly and ad-hoc financial reports for leadership review - Oversee general office operations, including managing contracts, utilities, and supplier relationships - Act as a key holder with responsibility for site access and general security - Coordinate office resource planning and ensure effective allocation across departments - Support compliance with health & safety policies and site standards - Manage non-stock purchasing processes and maintain authorisation procedures - Assist with maintaining ISO standards and contribute to continuous improvement of internal processes Skills - AAT Level 24 (or equivalent) qualification in bookkeeping or accounting - Good understanding of VAT rules and general financial compliance requirements - Proven experience in a similar finance or office management role, with strong knowledge of core bookkeeping practices - Highly organised, with clear and professional communication skills - Skilled in producing accurate financial reports and supporting wider financial planning - Proficient in Excel, with experience in spreadsheets and basic financial modelling To apply, or for more information please contact Shannon on 07441919648 or shannon@holtrecruitmentgroup.com ....Read more...
Client Contact Apprentice
Key Accountabilities: Effectively manage calls and workloads in line with agreed KPI’s, including queries or escalations to colleagues across the group or external clients/advisers in accordance with target service levels and agreed timescales and in line with all relevant regulatory requirements Be responsible for improving ways of working, driving efficiencies in processes, whilst ensuring you meet the required quality standards Build effective and collaborative relationships across the team, department, and organisation Acquire, expand and retain sound product and system knowledge of relevant company products and systems and awareness of their attributes and rules Responsible for following SS&C’s Risk and Compliance policies and procedures The role-holder will be accountable for the day-to-day management of their workload ensuring they are collectively working with their team to achieve the required target operating measures. They will be responsible for ensuring their knowledge is kept up to date by following regulatory updates and process improvements across the department. Key to this role will be your excellent verbal communication via telephone, customer service and relationship management skills. The main aspect of this role is will be to take telephone enquiries not only from our clients but also our internal clients such as Financial Advisers, Sales Team members, Third Party Service Providers and colleagues. Training:Training will take place at Burnley College 1-day per week, working to complete a Level 3 Business Administrator apprenticeship standard.Training Outcome:Potential progression into full-time employment on successful completion of the apprenticeship.Employer Description:For close to 40 years, SS&C has developed the technology and services to power our clients' success. With industry-specific solutions from the alternatives space to healthcare to wealth management, SS&C is leading the way toward the future.Working Hours :Monday to Friday - hours to be confirmedSkills: Communication skills,Attention to detail,Administrative skills,Team working ....Read more...
Business Administrator Apprentice
Key Roles & Responsibilities: To provide a range of clerical duties including photocopying, sending emails, filing, message-taking, sorting and distributing post etc. To respond to routine correspondence and enquiries from students, parents, staff, suppliers etc. To deal with all customer contact effectively, and courteously, in line with the Academy’s policies and procedures. To familiarise with manual and computerised systems, including inputting data, keeping records, statistics, confidentiality and general filing systems as directed. To contribute to setting up office procedures. To study towards and complete the NVQ level 2 in Business Administration. Any other appropriate duties under the direction of the line manager for the placement, applicable to the grade and qualifications of the post. Other: To work within academy policies and procedures. To contribute to the provision of an effective environment for learning. To support the promotion of positive relationships with parents and outside agencies. To care for their own and other people’s health and safety. To be aware of the confidential nature of issues. To contribute to the overall ethos, work & aims of the Academy. Actively participating in performance management. Identify personal training needs and other learning activities as required. Develop an understanding of polices & procedures, complying with their contents and raising concerns in a timely manner. To recognise own strengths, areas of expertise and use these to advise and support others. The post holder may be required to undertake other duties that are commensurate to the post holder’s abilities, position & grade. The duties listed above are examples of duties at this level and other duties of a similar level/nature may be undertaken by individuals and are not excluded simply because they are not itemised. The above is a summary of the main duties and responsibilities of the post. The tasks involved within each responsibility area have not been detailed. The Academy will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition. This job description is current at the date shown, but, in consultation with you, may be changed by the Principal to reflect or anticipate changes in the job commensurate with the grade and job title.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:At The Morley Academy we are privileged to work and learn in what is not only an Outstanding and World Class school but one which is also the founding academy of The GORSE Academies Trust. We achieve this through providing all students, but particularly those who have the most challenging and complex backgrounds, with a rigorous and academic education which challenges them, not only academically, but also in terms of their place in society. We believe that this will prepare them for life not only in Britain, but across the world. If you would like to know more about our academy, please visit our website at https://www.morley.leeds.sch.uk/about-us/Working Hours :Monday to Thursday 8:30am–4:30pm, Friday 8:30am–4:00pm, with a 30-minute unpaid lunch break each day. This would be on a term-time only (TTO) basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental ....Read more...
Driver Technician
Driver Technician£12.55 per hour. Based at: Preston depot, PR5 – full UK driving licence39 hours per weekWe are currently looking for Field Service Engineers to join the team within our Preston depo and we welcome applications from people who reside here or in the surrounding areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED INDHS ....Read more...
Senior Social Worker
The Role: The Homeless Intervention Team is a dedicated team working with 16 and 17 year old young people who are homeless or at risk of becoming homeless within the next 56 days. The team comprises of 2 Social Workers and 2 Specialist family Support Workers. There are 2 Family Support Workers within the team that assist the Social Worker. The focus of the work is to support the young people to remain at or return home to live with their families where it is safe for them to do so. Where young people are unable to remain living at home we explore with them and their families their accommodation options and undertake assessments to identify areas where they may require support to develop their independent living skills to ensure a positive move on into appropriate accommodation. Many of the young people we work with have experiences trauma in their childhood and have additional vulnerabilities and are often hard to reach young people. The team support young people through assessment, as Children in Need and also in some case as Looked After Children. If you are someone who: Shares our passion for working with 16 and 17 year old young people and their families and has a determination to achieve positive outcomes for them Is tenacious, persistent, resilient and excellent at developing positive relationships with young people, their families and partner agencies. Has an understanding of the issues young people have who are faced with homelessness. Understands the legislation relating to homeless young people. Then the Homeless Intervention Team may well be for you! Key attributes/qualification needed for the role. Essential: Significant experience of work with children and families. Significant post-qualifying experience as a Social Worker. Experience of working with children and families. It is desirable that the post holder has: Experience of work with abused or vulnerable children and their families. Experience in undertaking child abuse investigations and assessments. KNOWLEDGE, SKILLS AND ABILITIES: Essential Specialist knowledge of theories and practice relating to Social Work to achieve successful outcomes for children and families. Detailed knowledge of current legislation relating to children and families. Detailed knowledge of child development. The ability to communicate clearly and effectively both orally and in writing. Good inter-personal skills and the ability to relate to a wide range of people. The ability to organise work effectively and deal with multiple priorities. The ability to work as part of a multiple disciplinary team and build strong working relationships. Good IT skills. Assessment skills relating to work with children and families including complex family situations. Liaison and negotiation skills with other agencies and service users. It is desirable that the post holder has: Knowledge of child abuse, its manifestations, causes and consequences. Knowledge of child protection practice and procedures. Skills in direct work with children including those who may have been abused. Skills in investigation and assessment of child abuse. The ability to relate to children and adults from a range of cultural backgrounds. QUALIFICATIONS/TRAINING & DEVELOPMENT: Essential A professional qualification in social work. Current Social Work England Registration. The ability to travel throughout Worcester, including areas where there is limited public transport and be able to reach, including but not limited to, families, young people, internal and external clients and within a timely manner. Desirable A Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills in Microsoft Office. ....Read more...
Driver Technician
Driver TechnicianHourly rate £13.00 ph Based at: Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDHS ....Read more...
Deputy Ward Manager
An amazing new job opportunity has arisen for a committed Deputy Ward Manager to work in an exceptional mental health hospital based in the Dewsbury, West Yorkshire area. You will be working for one of UK’s leading health care providers This hospital provides a specialist inpatient service for adults and older age males with severe and enduring mental health conditions, who may also have an undiagnosed memory related illness. Our client also provides a specialist neuro-cognitive and dementia care service for males presenting with very agitated or aggressive behaviour **To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin** As the Deputy Ward Manager your key responsibilities include: Assisting the Ward Manager in providing day to day management and supervision of the ward Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff Implementing best practice across the ward Support changes within the service Responsible for the clinical direction of the service Support the delivery of personalised care and contribute to service improvement The following skills and experience would be preferred and beneficial for the role: Experienced in delivering and receiving supervision Ability to access and prioritise clinical situations Excellent written and verbal communication skills Team player The post holder must be experienced in delivering and receiving supervision Excellent leadership skills with the ability to be able to assess and prioritise clinical situations The management of effective communication between medical and nursing staff both verbal and written is a key element of this role The successful Deputy Ward Manager will receive an excellent salary of £39,847 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits: Many benefits in line with the NHS Working with a dedicated multidisciplinary team Free on-site parking Enhanced maternity pay Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare Access to development opportunities including: Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Support with your Revalidation NMC Payment in full Long service award Reference ID: 6707 To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Dudley Independent Domestic Violence Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered; Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Dudley Independent Domestic Violence Advisor (IDVA) Position available: 1 full-time position (37.5 hours)Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 12 November 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm. As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim. The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Dudley Independent Domestic Violence Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered; Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Dudley Independent Domestic Violence Advisor (IDVA) Position available: 1 full-time position (37.5 hours)Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 12 November 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm. As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim. The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Domestic Abuse Practitioner (maternity cover)
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Dudley Council Children’s Social Care are implementing the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements. Family Safeguarding Teams are multi-disciplinary and include professionals from children’s social care, probation services, mental health and domestic abuse The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery, reflecting a family focus approach that prioritises safeguarding for children, young people and adults. Black Country Women’s Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention. The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcome for families. The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes. Collaborative practices between Dudley Council & Black Country Women’s Aid will be enhanced through shared learning & training and developing a best practice model within the service. Job Role Job Title: Domestic Abuse Practitioner (maternity cover)Position available: 1 part-time position- 12 months maternity cover (22.5 hours- days negotiable), based in Dudley Salary: £14,586.02 (unqualified) - £17,483.45 (qualified) pro rata, £24,310.04 (unqualified) – £29,139.08 (qualified) FTEClosing date: 12 November 2025All interviews will be held via Microsoft Teams Is this you? We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: The Domestic Abuse Practitioner will work within the family safeguarding team, focusing on providing support to victims of domestic abuse who have been referred from Children's services, specifically those on child in need and child protection plans. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Domestic Abuse Practitioner (maternity cover)
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Dudley Council Children’s Social Care are implementing the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements. Family Safeguarding Teams are multi-disciplinary and include professionals from children’s social care, probation services, mental health and domestic abuse The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery, reflecting a family focus approach that prioritises safeguarding for children, young people and adults. Black Country Women’s Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention. The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcome for families. The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes. Collaborative practices between Dudley Council & Black Country Women’s Aid will be enhanced through shared learning & training and developing a best practice model within the service. Job Role Job Title: Domestic Abuse Practitioner (maternity cover)Position available: 1 part-time position- 12 months maternity cover (22.5 hours- days negotiable), based in Dudley Salary: £14,586.02 (unqualified) - £17,483.45 (qualified) pro rata, £24,310.04 (unqualified) – £29,139.08 (qualified) FTEClosing date: 12 November 2025All interviews will be held via Microsoft Teams Is this you? We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: The Domestic Abuse Practitioner will work within the family safeguarding team, focusing on providing support to victims of domestic abuse who have been referred from Children's services, specifically those on child in need and child protection plans. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Consultant Psychiatrist
Applications are invited from suitably qualified Consultant Psychiatrists for a full time NHS post in a working age adults inpatient Unit based in Chertsey, Surrey.This employer is one of the top 10 Mental Health Employers in the country, serving a population accross SurreyThe key benefits of working for this NHS Trust include; GMC SponsorshipRelocation allowance: up to £8000 *subject to policy requirementsSponsorship for international candidates: up to £3199Recruitment premia £25,000 *subject to policy requirementsNHS Pension: employers contribution 23.7% from day oneSubsidised nursery placesCar Scheme: tax saving up to £6,000Discounted Nuffield Gym Membership You will be working in an organisation that fosters an inclusive culture, where we will treat each other with compassion and kindness. You will be able to grow your career here and we have dedicated pathways to enable you to do this. We will support your personal and professional growth through our extensive training opportunities.You will deliver consultant psychiatric input to inpatients admitted to the ward per the agreed Acute Service Operational Policy. In addition, the post holder will provide clinical leadership and be actively involved in service improvement activities.You will be expected to work effectively with colleagues from other professional disciplines and deliver services consistent with the Trust policy for the Care Programme Approach. You would also expected to liaise effectively with the other general and specialist teams operating in Surrey to ensure effective handover of care when patients transfer between teams as part of the patient pathway.Person Requirements:Fully registered with the GMC with a licence to practise at the time of appointment.Included on the GMC Specialist Register OR within six monthsApproval under Section 12 of the Mental Health Act(or within 6 to 12 months of the time of interview/assessment) or equivalentExperience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include: Flexible workingEnhanced rates of pay for unsociable hoursBlue light card and NHS discountFree parkingCycle to work schemeJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Performance and Data Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA’s Corporate Services team deals with BCWA’s central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services. Job Role Job Title: Performance and data officerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £26,801.8632 – £32,033.48 dependent on experience/qualificationsClosing date: 25 November 2025All interviews will be held via Microsoft Teams Is this you? This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change. The Role: As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Performance and Data Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA’s Corporate Services team deals with BCWA’s central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services. Job Role Job Title: Performance and data officerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £26,801.8632 – £32,033.48 dependent on experience/qualificationsClosing date: 25 November 2025All interviews will be held via Microsoft Teams Is this you? This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change. The Role: As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Fundraising Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: You will be joining an award-winning fundraising team and charity with strong brand recognition, loyal supporters and exciting plans for the future as we enter our 40th year in 2026. Job Role Job Title: Fundraising OfficerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £25,525 - £28,141.86 dependent on qualifications/experienceClosing date: 10th November 2025All interviews will be held via Microsoft Teams Is this you? We are looking for a resourceful, enthusiastic and confident fundraiser. This is an exciting opportunity for someone who may have been a voluntary fundraiser for a school or community group, has come from a sales or marketing background, or someone who is looking to grow their career in charity fundraising.You will play a key role in identifying and developing community fundraising opportunities, supporting with events, campaigns and appeals and building lasting relationships that maximise fundraising income. The Role: You will be high-profile, professional and target-driven community fundraiser and all-round advocate for Black Country Women’s Aid. You will identify and grow community fundraising opportunities across the Black Country, including in schools, faith and community groups. The role encompasses every step of the donor journey, from targeting and prospecting, conversion and onboarding, and stewardship and uplift. As such, we need a warm and engaging communicator, creative fundraiser and a great team player. This is a pivotal role in the fundraising team, and you will be working on exciting and far-reaching donor campaigns, including capital projects. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Apprentice Receptionist / Administrator – Paediatric Day Unit
Key duties and responsibilities: During the apprenticeship contract the post-holder will be provided with training and development to achieve the duties below: To deliver and maintain a professional administration / clerical / data and reception service to patients, relatives, colleagues and Trust staff Modify and adapt communication methods to a range of situations using appropriate verbal or written communication skills effectively Welcome and treat everyone (patients, relatives, colleagues and Trust staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance Use decision making skills to prioritise your workload using standard operating manuals and processes Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met and all appointments are within the Government and Trust target times Responsible for collating and ensuring patient pathways are monitored correctly and accurately Ensure working environment is safe and of a professional appearance, taking appropriate action to report any problems, organise repairs/collection of waste and maintain efficient and effective use of resources Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery and transformation Tasks Include: Welcoming children and their families on arrival at the clinic, and check and update patient details as required and in line with Medical Records Policy and Trust guidelines Dealing with all telephone enquiries internal and external in a calm, professional, courteous and timely manner redirecting calls as appropriate Registering referrals and updating information into EPIC Assisting in the management of bookings and using own judgement as to when to escalate Monitor, track and validate patient pathways accurately using all hospitals systems notes and communications with consultants Participate in staff meetings and training initiatives, being responsible for own personal development Follow a general schedule of work to meet daily deadlines Input information on Trust systems (i.e. EPIC, eRS) Carry out other administrative duties as required Training: Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification You will study a Customer Service Practitioner Level 2 qualification over 18-months You will receive a minimum of 6 hours per week during your work time completing ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work, or you may study from home (at manager’s discretion) Additional training will be given in the workplace Training Outcome:Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment. You will be supported by a dedicated apprenticeship team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday, normal office hours, times to be discussed and agreed (i.e. 8am to 4pm/8.30am to 4.30pm/9am to 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm,Positive work ethic,Keen to learn,Motivated,Flexible,Understand confidentiality,Punctual ....Read more...
Fundraising Officer
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: You will be joining an award-winning fundraising team and charity with strong brand recognition, loyal supporters and exciting plans for the future as we enter our 40th year in 2026. Job Role Job Title: Fundraising OfficerPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £25,525 - £28,141.86 dependent on qualifications/experienceClosing date: 10th November 2025All interviews will be held via Microsoft Teams Is this you? We are looking for a resourceful, enthusiastic and confident fundraiser. This is an exciting opportunity for someone who may have been a voluntary fundraiser for a school or community group, has come from a sales or marketing background, or someone who is looking to grow their career in charity fundraising.You will play a key role in identifying and developing community fundraising opportunities, supporting with events, campaigns and appeals and building lasting relationships that maximise fundraising income. The Role: You will be high-profile, professional and target-driven community fundraiser and all-round advocate for Black Country Women’s Aid. You will identify and grow community fundraising opportunities across the Black Country, including in schools, faith and community groups. The role encompasses every step of the donor journey, from targeting and prospecting, conversion and onboarding, and stewardship and uplift. As such, we need a warm and engaging communicator, creative fundraiser and a great team player. This is a pivotal role in the fundraising team, and you will be working on exciting and far-reaching donor campaigns, including capital projects. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
ASK MARC Manager
Male Abuse Referral Centre - Ask MARC Males over 16 years’ experience interpersonal violence and abuse too. Their experiences could include;• experiences of domestic abuse within current or former relationships• experiences of rape and sexual assault and violence• stalking and harassment • historical childhood abuse• sexual exploitation Many men will not tell anyone or feel that services will not listen or take them seriously. This service will listen, will support and will care. According to the Crime Survey for England and Wales (CSEW) year ending March 2020: • An estimated 3.6% of men (757,000) experienced domestic abuse• Adults who were separated or divorced were more likely to experience domestic abuse The team: Ask MARC (Male Abuse Referral Centre) has been established for 5 years, offering clear referral pathway and dedicated specialist support to male victims of interpersonal abuse living in the Black Country; this includes intimate partner and familial abuse, current, historic and childhood sexual violence, stalking, honour-based abuse and forced marriage. The service will raise awareness of the dynamics of abuse against men and respond to identified barriers that stop men from getting help. Ask MARC will work in partnership with key agencies to assess risk and provide tailored support plans for clients. We hope to expand this service over the next few years to cover the West Midlands tendering and contracts permitting. Job Role Job Title: ASK MARC Manager Position available: 1 full-time position (37.5 hours), available to male and female applicantsLocation: West Bromwich base but will cover the Black Country areaSalary: £34,946 - £39,863 (dependent on qualifications and experience)Closing date: 28 November 2025 Is this you? This is an exciting opportunity for a skilled manager with experience of supporting vulnerable people within a quality assessment framework who can lead a team of advocates and work with the executive team to further develop the service. We know that many men will not tell anyone or feel that services will not listen or take them seriously. We believe that all victims should get the help and support they need. We are looking for a creative, ambitious and flexible candidate who can lead with the promotion and growth of this exciting and dynamic new service. The Role: You will be responsible for ensuring that the service is promoted and delivered to a high standard in accordance with Lime Culture and Respect standards, offering evidence-based interventions. The service works within safeguarding processes including Multi-Agency Risk Assessment Conferences (MARAC), Domestic Abuse Related Death reviews, Serious Case reviews and other frameworks. This service is a part of Black Country Women’s Aid. This position is funded by BCWA, the Office of the Police Crime Commissioner and the Ministry of Justice If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...